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Ireland Specialist Program

Tourism ireland.

The Ireland Specialist Program is an interactive online learning program designed to improve your knowledge of the island of Ireland. 

Benefits of becoming an Ireland Specialist:

• Improve your earning potential by selling Ireland as a destination
• The ability to promote yourself as an Ireland expert to your customers
• Receive a Gold or Silver Ireland Specialist Certificate

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Travel Agent Training - Ireland

• Learn strategies to provide exceptional customer service with our Travel Agent Training
• Acquire proficiency in using booking systems for efficient planning
• Understand legal and regulatory aspects with our course

Travel Agent Training Overview

• Course syllabus
• Who it’s for
• What’s included
• Why choose this course

Travel Agent Training Course​ Outline

Module 1: Introduction

• Travel Industry
• International Travel
• Domestic Air Travel

Module 2: Basic and International Geography

• Destination Geography

Module 3: Transportation

• Ground Transportation
• Hotels and Resorts
• Cruises, Tours, and Specialty Travel

Module 4: Sales and Marketing for Travel

• How to Market Yourself as a Travel Professional?
• Offering Travel Agent Services

Module 5: Career Development Skills

• Professional Skills
• Customer Service Skills

Who should attend this Travel Agent Training?

This Travel Agent Training is designed for individuals interested in becoming proficient Travel Agents or those looking to enhance their skills in the Travel and Tourism Industry. This course can be beneficial for a wide range of professionals, including:

• Travel Consultants
• Tourism Professionals
• Freelance Travel Writers
• Aspiring Travel Agents
• Tour Guides
• Travel Enthusiasts
• Sustainable Travel Advocates

Prerequisites of the Travel Agent Training Course

There are no formal prerequisites to attend this Travel Agent Course.

The Travel Agent Training is a comprehensive course designed to equip aspiring travel professionals and industry enthusiasts with the knowledge and skills required in the dynamic world of travel and tourism. In a rapidly evolving industry, this Travel Agent Course offers invaluable insights into the latest trends, making it highly relevant for those seeking to excel in the field.

Proficiency in travel agency operations is crucial for travel enthusiasts, budding Travel Agents, and anyone wishing to make a mark in the travel industry. In a globalised world, Travel Agents serve as the linchpin, ensuring travellers' seamless experiences. This Online Travel Agent Training  is tailored for professionals who want to master the art of travel planning and provide exceptional services to their clients.

This 1-day Travel Agent Course by The Knowledge Academy is designed to give delegates a deep understanding of travel industry dynamics, including customer service, travel technology, destination knowledge, and marketing strategies. Delegates will learn to navigate booking systems, address customer needs, and create unforgettable travel itineraries. Whether starting or seeking career growth, this Online Travel Agent Course will enhance your competence and confidence.

Course Objectives

• To understand the fundamentals of travel agency operations
• To acquire essential customer service skills for effective client interaction
• To master travel technology and booking systems
• To gain in-depth knowledge of popular travel destinations
• To develop marketing strategies for travel agencies
• To create compelling travel itineraries
• To understand the legal and ethical aspects of the travel industry
• To stay updated on emerging trends and innovations in the field

After completing the Travel Agent Course, delegates will receive a certification recognised by leading industry associations. This Online Travel Agent Course will validate their expertise and boost their credibility in the competitive travel industry, opening doors to exciting career opportunities and business success.

What’s included in the Travel Agent Training Course?

• World-Class Training Sessions from Experienced Instructors   
• Travel Agent Certificate
• Digital Delegate Pack

Why choose us

Ways to take this course.

Online Self-paced

Online Instructor-led

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Travel Agent Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

• See trainer’s screen
• Recording & transcripts
• Virtual whiteboard
• Share documents
• Works on all devices

Unlock your potential with The Knowledge Academy's Travel Agent Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

• Certificates provided online
• Get immediate access on purchase

Experience the most sought-after learning style with The Knowledge Academy's Travel Agent Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Travel Agent Training sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Travel Agent Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Travel Agent Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Some of our worldclass trainers

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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Trafalgar Master Class was designed to give a behind-the-scenes look into our exclusive travel experiences, our passionate team of people around the world and how we can help guests travel to all seven continents. Plus, learn how we make it easy with turnkey solutions, an on the ground sales team and access to marketing materials to help you increase your business.

Insight Specialist is an exciting accessible eLearning course, specifically designed to help you sell Insight Vacations and increasing your earnings. Whether a novice or an Insight Vacations expert, you will benefit from learning about our brand offering.

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Cta® test prep webinar, ctc®/ctie® test prep webinar, free specialization events, sun, sand, sea: summertime in antigua and barbuda, specialization – finding your travel industry niche, destination specialist, our destination specialist courses focus on the geography, culture, essential sites and attractions, travel tips, and sample itineraries that help you create memorable vacations for your clients..

The Travel Institute’s Destination Specialist (DS) programs span the globe and provide essential knowledge for you to understand the area as well as help you create the kinds of experiences your customers expect – and come back for. It’s this type of training that sets you apart from “travel hobbyists” and gives you greater credibility with your clients. It also increases your value and earning power!

What’s It All About

Courses are all online, and an optional online Destination Specialist exam can be taken.  A grade of 70 or higher must be earned to pass. Those individuals completing the course and exam are encouraged to promote their expertise by including the designation after their name. For instance, Jane Smith, Alaska Specialist . For those individuals seeking a more advanced concentration of study, a Certified Destination Specialist level is also available for select areas, with Jane Smith, Certified Alaska Specialist as the proper designation. Successful completion of any of these courses qualifies for 10 Continuing Education Units (CEUs), which is an annual requirement of CTA®, CTC®, and CTIE® professionals.

What’s Inside

Our DS courses focus on the geography, culture, essential sites and attractions, travel tips, and sample itineraries that help you create memorable vacations for your clients. Along the way, your study will provide you with information to enhance their appreciation of what they will be seeing, tasting, hearing, and even advising them on shopping and souvenirs. Each DS curriculum serves as a helpful resource long after you have completed the course.

Alaska - A Destination Specialist Course

Caribbean - A Destination Specialist Course

Central Europe - A Destination Specialist Course

Hawaii - A Destination Specialist Course

Italy - A Destination Specialist Course

Mexico - A Destination Specialist Course

North America - A Destination Specialist Course

Northern Europe - A Destination Specialist Course

Paris - A Destination Specialist Course

Southern Europe - A Destination Specialist Course

Successful completion of any of these courses qualifies for 10 Continuing Education Units (CEUs)

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Travelling to countries or places for personal or business purposes has become a social, cultural and economic phenomena according to the UNWTO. People can experience new cultures, languages and see the world from a different perspective as a result of travel. Working within the tourism industry as a tour guide can offer an extremely fulfilling career, meeting different people and engaging with those from a wide range of cultures, languages and religions.

Portobello Institute offers you the opportunity to study for an accredited nationally recognised tour guide award. Courses are available to study through flexible blended learning with a blend of in-person familiarisation trips and online lectures that you may choose to study at a time suited to you.

Whether you are beginning your career or already working in the industry and want to advance your career, we are committed to supporting you to follow your passion and fulfil your potential, offering you the course for the career you want.

If you are interested in pursuing education in tourism, speak to Brandon McLean at  [email protected]  , call him on 01-8920035 or book a one-to-one career consultation with him at a time that suit you by clicking here .

Qualification

Delivery mode, start month.

This QQI Level 6 course in tour guiding gives you the opportunity to train and qualify as a national tourist guide.

Success Story

“Tutors at Portobello Institute – they believed in me, supported me and helped me every step of the way – in so many ways!"

"My qualification has opened doors with companies to allow me to work as a tour guide. I am now an independent driver/guide."

Formalising this work with a qualification was a natural progression.

Need Help Choosing the Course for you?

Choosing what to study can be a daunting task. Here at Portobello, we have a team of dedicated experts to assist you at every step. No matter how big or how small your question is, we're here to help.

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Liberties College

Bull Alley St. Dublin 8 D08 A8N0 Ireland

01 454 0044

[email protected]

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Tourism and Travel – Airline & Travel Agency Studies

Certification.

This one-year course offers a broad introduction to tourism studies and will equip students with the skills needed to achieve employment in the travel and tourism sector. Students acquire a detailed understanding of tourism and the national and international tourist industry. The course focuses on developing customer service skills, giving students a competitive edge when seeking employment.

PRINCIPAL AREAS OF STUDY

• Tourism Principles & Practice
• Tourism Information and Administration
• Customer Service
• Amadeus Computerised Reservation System
• Irish Culture & Heritage Resources
• Cabin Crew Operations
• Word Processing
• IAOT Module (Ready for Take off)
• Travel Agency Service Skills

(Modules offered may be subject to change).

FEATURES OF THE COURSE

• Work Experience in a tourism related business
• Check-in and Boarding Procedures
• Food Hygiene
• Cabin Duties and Responsibilities
• IAOT Ready for Take off training in Waterford Airport
• Airlines- Ryanair & Past Students Aer Lingus and Sky Handling.
• Travel agents- Travel Dept, Sunway.
• Hotels – Dalata Hotel group.
• Coronal Travel – Building online Itineraries/ Customers needs & wants.
• Customer Care and Quality Service – What it is and how it is delivered

“While doing my course I learned so much about myself and what I wanted to achieve after my course was finished. The most important thing in any school and College is to have teachers who understand you and the Liberties College excelled in that, my teachers were so helpful and patient and explained everything very well, they are ones that made coming in everyday to College exciting.”

PROGRESSION

• 6M5012 QQI Level 6 Tourism with Business – Liberties College
• TU747 L7 Tourism Management – TU Dublin City Campus
• TU745 L7 Hospitality Management – TU Dublin City Campus
• TU746 L7 International Hospitality & Tourism Management – TU Tallaght
• TU953 L8 Tourism Marketing – TU Dublin City Campus.
• Airline Cabin Crew & Ground crew
• Travel Agents / Consultants
• Employment in hotels & hospitality, ferry, rail and travel companies and tourism businesses

ENTRY REQUIREMENTS

General College Entry Requirements

• Airlines have requirements for cabin crew, these include reach tests, ability to swim etc.
• please note that some airlines have a height restriction of 5 foot 2 inches for their Cabin Crew Staff.

Call Now: 01 417 9696

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Welcome to The Irish Travel Agents Association

The ITAA is a membership body which is comprised of nearly 100 Travel Agent companies as members, representing over 140 retail outlets.  Suppliers also have an opportunity to have a relationship with the ITAA, through the Affiliate Partner Programme. The ITAA provides services for both our Travel Agents and our Affiliate Partners. 

On our website, you can browse member offers and new job postings, as well as search for current ITAA Travel Agent members. You can also check out our Travel Industry Zone for information on Trade Events and industry news.

All of our ITAA Travel Agent members are financially approved by the Commission for Aviation Regulation to trade in Ireland. 

We are not a regulatory body; however, our Consumer Tips page has a list of useful contacts and information.

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Many of our markets offer several travel agent training and webinars for overseas trade to engage in.  Our US team are on hand to 

• AWARDED ‘BUSINESS START-UP SERVICE OF THE YEAR - IRELAND'

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How to Set Up a Travel Agency in Ireland

By Annette McCarthy, 6th September 2022

Tourism is one of the largest, thriving industries in Ireland and can be financially advantageous for both local and foreign investors. The process to set up a travel agency in Ireland is relatively straightforward with the assistance of a licensed formation agent such as Company Bureau. The Irish Government supports the development of the travel agency industry by providing incentives such as the Travel Agent’s Margin Scheme under which Irish companies can benefit from VAT deductions on tourism-related services.

What are the steps in setting up a travel agency in Ireland?

The first step is to decide on the structure of the business, i.e. whether you wish to use a sole tradership, a partnership or a limited company. Each business type will come with its own specifications and legal requirements. The most option to set up a travel agency in Ireland is a Private Company Limited by Shares (Limited Company) because the shareholders benefit from limited liability.

Do I need to obtain a travel agency licence?

All Irish tour operators and travel agents who intend to trade as a travel agency in Ireland need to obtain a licence from the Irish Travel Trade Licensing Commission for Aviation Regulation.  There are two types of licences available for opening an Irish travel agency; a tour operators licence and a travel agents licence.

How do I get a travel agency licence in Ireland?

The Transport (Tour Operators and Travel Agents) Act, 1982 states that the Minister shall grant a licence to carry on business as a tour operator or as a travel agent to a person if he is satisfied that such person complies with the requirements of this Act.  Firstly, your company or partnership must be registered with the Companies Registration Office. Once this has been done the company must apply for the travel agent’s licence which will grant the applicant the option to sell tourism packages based on commissions, provide travel packages outside of Ireland or accept payments related to the sale of tourism packages.  The travel agents licence is valid for twelve months and will then need to be renewed on a yearly basis.

What are the fees for the issuance of a travel agency licence in Ireland?

Please Note: Undertakings which hold two licences are liable to both sets of fees and fees payable are non-refundable.

Once you have taken the steps to set up a travel agency and obtain a licence for the business there are some additional items that may be required before the business can commence operations:

• Register for taxes (You must register within 28 days of trading)
• Open a business bank and credit card account
• Appoint an accountant
• Obtain business insurance
• Create a business website with professional email address(es). If you use our services to set up a travel agency, we will include a free .ie domain name for one year.

If you would need any assistance setting up a company or partnership for a travel agency business, please don’t hesitate to contact us today or call +353(0)1 6461625. Our team would be happy to assist you with your new venture.

Disclaimer This article is for guidance purposes only. It does not constitute legal or professional advice. No liability is accepted by Company Bureau for any action taken or not taken in reliance on the information set out in this article. Professional or legal advice should be obtained before taking or refraining from any action as a result of this article. Any and all information is subject to change. 

Annette McCarthy

Company Secretarial Administrator - Annette joined our team as a Company Secretarial Administrator in 2021. As a member of our company secretarial team, Annette is responsible for maintaining our clients’ statutory registers, as well as completing and filing statutory forms to ensure our client’s companies remain compliant. If you have any questions relating to this article or if you need assistance with your company compliance, please contact us today and ask for Annette.

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7 Best Online Travel Agent Training Programs

Get information on Travel Agent Training programs by entering your zip code and request enrollment information.

With online studies, your career as a travel agent starts with a laptop, access to the internet, and a click.

If you spend hours daydreaming about the perfect vacation and love being a part of every last planning detail, a career in travel is right for you.

If you want smooth sailing and to help vacationers’ trips go off without a hitch, a travel agent career is for you.

Start turning travel dreams into a reality for clients.

How do you get the certification and training you need to launch a career as a travel agent?

Check out these best online travel agent training programs.

1. Penn Foster

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Most online courses prepare you to sit for the Travel Agent Proficiency TAP exam to earn your travel and tourism certification.

The TAP test takes two hours to complete.

The test consists of 100 multiple-choice questions.

Or, continue your education to get your Bachelor of Science BS degree in hospitality.

After obtaining the necessary credentials, according to the Bureau of Labor Statistics, 66,300 jobs in travel await those who pursue them, with an anticipated 3 percent job growth.

Travel agents earn an average of $46,400 annually, or $22.31 per hour.

The American Society of Travel Advisors, ASTA, and The Travel Institute developed the TAP certification examination.

Pass the TAP to launch your travel agent career.

Earn your TAP certification and then continue your education by attaining your Certified Travel Associate CTA certification.

Or, specialize in specific types of travel like the following:

• Family travel
• Accessible travel
• Rural tourism
• Pet-friendly travel
• Cruise lines
• Sustainable travel
• Eco-friendly travel
• Solo travel
• Luxury travel
• Romantic getaways
• Destination weddings
• Honeymoon travel

Take a look at the best options for online travel agent training programs.

Check out the following top online training programs:

Penn Foster Online offers courses at levels from high school to college degrees.

Learn everything you need to understand about the travel and tourism industry through this accredited school.

Penn Foster offers an affordable and accredited online Travel Agent Career Diploma.

The program prepares students for entry-level travel agent careers.

Study at your own pace with access to a dedicated faculty.

The Penn Foster online program prepares students for the TAP Travel Agent Proficiency certification exam.

Studying through Penn Foster also allows you free enrollment in a Destination Specialist course at The Travel Institute to help prepare you for the Destination Specialist certification exam.

Fast-paced learners complete the course in as short of time as nine months.

The average student takes 15 months to prepare for work as a travel agent.

Go on to work in an agency, a tour company, an airline, or any travel agent capacity.

The travel agent certificate online program usually costs $989.

Catch a sale to find it as low as $799.

The Travel Institute has a history of preparing individuals for successful and rewarding careers in the travel industry since 1964.

More than 25,000 students claim success through learning with The Travel Institute.

With more than 50 years of training travel agents, the Travel Institute offers certification as a non-profit organization.

The online program aims to develop travel professionals who will better the industry and benefit travelers.

The online training offers their own TRIPKIT Travel Industry Introductory Program.

The Travel Institute also offers certification courses and training in areas of specialization in the travel industry.

Before deciding on a course, sign up for one of many free Webinars.

Gain a solid foundation of knowledge to kick-start your career in travel in up to 12 months of study.

Become a Certified Travel Counselor CTC for $550.

Or, if you already have five years of industry experience, take the Fast Track course.

The Travel Institute also offers Certified Travel Associate CTA and Certified Travel Industry Executive CTIE courses.

Stratford Career Institute is privately owned and established in 1991.

The Institute offers quality at-home vocational training programs to students in North America.

Stratford foresaw the need for emerging education for busy adults and offers distance learning.

SCI provides the opportunity for students to learn in the convenience of their own home with a flexible schedule.

This online school is a member of the United States Distance Learning Association, the Canadian Network for Innovation in Education, and the International Council for Open and Distance Education ICDE.

SCI also has academic affiliations with Institutional Accountants ICIA and The Travel Institute.

If you love to travel and want to turn travel planning into your career, Stratford Career Institute online offers a comprehensive travel and tourism course.

Learn the basics and then move into more advanced topics.

Delve into sales and marketing with this self-paced course.

Complete the course in a year or shorter.

Some students are ready for the next step after six months.

The Stratford Career Institute Travel and Tourism online course will prepare you to sit for the TAP test.

Learn everything you need about landing a job and continuing work as a successful travel agent for $1,049.

Catch the course on sale for $499 during Black Friday or other sales throughout the year.

The Travel Agent Campus is a highly sought-after travel agent/advisor online training and certification program.

Train with lessons developed by innovators of their independent home-based travel agent learning platform.

Learn from instructors who offer more than 30 years of training to those new to the travel business.

The Travel Agent Campus allows you to work at your own pace.

Learn everything you need to know to earn your online travel agent certification in two weeks.

Or, take less time.

Most students finish the course in about three to ten days.

Pay $995 in full, or break it down into monthly payments.

Once you start your travel career, earn as much as 70 percent to 90 percent commission.

Learn at home about the vast travel industry and tourism at your own pace in partnership with TPI Travel Planners International.

Get started in your career of planning, researching, and booking trips with the help of this online course.

Grand Canyon University GCU offers a private for-profit university.

GCU is the largest Christian university in the world, teaching 70,000 online students and 20,000 on-campus learners.

Take your time and earn a Bachelor of Science degree in Hospitality Management.

By attaining a BS in Hospitality Management, you open doors to a solid career in travel.

With Grand Canyon University, earn your degree after studying 120 credit hours at approximately $485 per credit.

The online courses each last eight weeks and are self-paced.

You may participate in Web chat sessions or view lectures online throughout the courses.

If you have already earned college credit, transfer credit hours to reduce your overall expenses.

Apply for scholarships to save more on tuition costs. Also, enjoy extensive discounted tuition for active military personnel.

Study online to receive your travel consultant certificate from a program featured by Oprah, ABC, CNN, and The Wall Street Journal.

IAP Career College offers a private online career learning opportunity.

This online college allows students to develop skills to advance their careers or start a business.

Learn the principles and techniques of the travel industry through an affordable online program.

IAP Career College online Travel Consultant Certificate Course takes approximately six weeks to complete.

Some students get done faster, by four weeks.

Others take a full 12 weeks to complete.

Work online at your own pace without teaching assistance.

The IAP course costs approximately $377.

Catch a special sale to get it for as inexpensive as $149.00.

Ashworth College offers career education that teaches practical skills employers want without breaking the bank.

This online school is among the most affordable online schools available to gain travel agent certification.

All of the career-focused courses at Ashworth College include books, lessons, study guides, and academic guidance.

Earn your certification among more than 300,000 students who have graduated from Ashworth.

Ashworth College offers an online travel agent training program to prepare you for work in the travel industry.

The course of study covers reservations, customer service, and geography.

Study entirely at your own pace to prepare for the TAP test certification in less than a year.

Earn your travel and tourism diploma to work with planning tours and management positions.

Pay $989 with monthly payments of $799 paid in full.

Ready yourself to take the Travel Institute Travel Agent Proficiency Test after completing the course.

Ashworth College additionally provides a toolkit with resume templates and other resources to help you land a travel career.

Online travel agent training programs offer courses that teach everything you need to prepare you as a travel agent.

Some of the typical courses included in travel agent training programs include:

• Air travel ticketing, reservations, and baggage handling, including North American Air Travel
• Geographic studies, including popular travel destinations, cultures, customs, and top attractions while exploring the world
• Tourism and the History of tourism, including types of tourism and how travel impacts the economy
• TAP Travel Agent Proficiency Certification studies include customer service, consumer-focused professionalism, specialized travel sales techniques, marketing, office skills, and time management.
• Advanced skills in journey pricing and ticketing
• BSP Agent billing reports and agent remittance procedures
• Learn about required documents for international trips
• Intro to Tourism Management to establish a foundational understanding of the tourism business
• Delve into the challenges of the hospitality industry as a career
• Aspects of Transportation Learning how to navigate domestic and foreign transportation systems such as air, railway, or cruises
• Convention and Special Event Planning, including conferences, trade shows, arranging travel, lodging, booking the best venue, and organizing food services
• World Regions, including time zones, weather, and climate
• International Travel Documentation
• Customer-focused selling and understanding customer needs
• Accepting and processing payments
• Travel Insurance
• Car Rentals
• Tour Sales and Niche Marketing
• Hospitality
• Global Distribution System GDS and establishing Passenger Name Record PNR
• Career Options in Travel
• Types of Tours and Tour Operators
• Fares and ticketing
• How to start an at-home travel agency
• Business Ethics and writing skills
• The Art of listening and communicating

Several online colleges, universities, and career training centers offer a complete program to attain the skills needed in the travel industry.

One of the benefits of studying online is that you learn at your own pace.

Earning an online travel agent certification varies in how long it takes .

Spend a few days, two to three weeks, or stretch it out.

Combine your studies with an Associate’s or a Bachelor’s degree, and take two to four years.

Pursue one or all of the travel agent certifications, including the following:

• Travel Agent Proficiency TAP
• The Certified Travel Associate CTA – Requires one year of industry experience or completion of the Travel Agent Proficiency TAP exam.
• Certified Travel Counselor
• Certified Travel Industry Executive
• ASTA Verified Travel Advisor VTA from the American Society of Travel Advisors ASTA
• International Air Transport Association IATA
• Travel Industry Designator Service TIDS
• Certified Cruise Counselor CCC from the Cruise Lines International Association CLIA
• Accredited Cruise Counselor ACC
• Master Cruise Counselor MCC
• Elite Cruise Counselor ECC

Online training costs in the travel industry vary based on how long the program is, whether the institution is accredited, and any specializations you pursue.

It ranges in cost from approximately $100 to about $1,000 to complete certification.

Some online programs include an exam fee, so expect to spend about $2,000 or more.

Once you obtain the certification, expect ongoing studies to maintain the certification.

Agents must earn ten continuing education credits CEUs per year.

Pursue your dream of adventure and love for travel.

Obtain your certification to start work in the travel and tourism industry fast .

Study through the best online travel agent training programs.

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Travel Agent Centre

CLIA UK & Ireland is a member of Cruise Lines International Association (CLIA), the world's largest cruise industry trade association with representation in North and South America, Europe, Asia and Australasia, providing a unified voice and leading authority of the global cruise community.

CLIA is engaged in travel agent training, research and marketing communications to promote the value and desirability of cruise holidays with thousands of travel agency and travel agent members.

Become a Travel Agent member and join the community! Click here to find out how to become a member!

CLIA UK & Ireland is here to help you cut through the cruise information, terminology, trends and opportunities; and help you grow the cruise side of your business. CLIA provides the official industry training and certification, unique resources and inspiring events to support the travel agent community.

Learning Academy  - Interactive online learning programme covering cruise products, destinations, sales technique, the cruise experience & latest trends – as well as modules on your local market.

Cruise Line & Travel Agent Associate  Contacts -  A listing of all key Trade Sales and Business Development contacts you need to grow your business.

Cruise News & Opinion  - Keep up to date with the latest from all CLIA cruise lines. You’ll also find cruise related articles supplied by key cruise line contacts, journalists and cruise bloggers.

Digital Brochure Rack  - All current brochures published by CLIA cruise lines are available to download, share or print.

Agent  Resources  - A library of CLIA-produced Factsheets, Guides, Reports and Presentations.

Cruise & Ship Search  - Access to an industry-leading Search to assist with finding the right ship and itinerary for your customer.

Sales & Marketing Toolbox -  Download CLIA and CLIA cruise line branding to promote your membership!

Flagship Events  - CLIA operates the only cruise industry events that showcase all sectors, including the annual  CLIA  C onference , the UK’s largest travel agent Conference, and the  River Cruise Conferenc e, now in its 10th year.

Roadshow  E vents  - We take our events on the road with CLIA roadshows and showcases, visiting regions across the UK and Ireland inviting travel agents to meet our cruise lines and receive industry updates and training.

Award Ceremonies  - CLIA host award ceremonies to celebrate the successes and innovation shown by our member agents.

Ship Visit Opportunities  - We list all ship visit dates offered by CLIA cruise lines, with filters available to search by port, cruise line and date.

Webinars OnDemand - A great mix of video content, including Interviews, panel discussions and CLIA’s virtual events. The library of video recordings available allows you to watch back anything you may have missed

CLIA Cruise Podcasts - Featuring expert panel discussions, destination features and spotlights on CLIA Cruise Lines and River Cruise Operators, CLIA produce two monthly Podcasts, one focussed on river cruising, and another more generally on the wider industry. The Podcasts are available to download at iTunes, Soundcloud and Spotify.

New-to-Cruise Guide  - Developed specifically to assist agents new to the sector.

Sustainability - No industry has a stronger interest in protecting the oceans we sail and the destinations we visit than cruise. These pages explain the work being done by the industry to ensure cruising remains a leading form of Sustainable Tourism.

Weekly  eNewsletter  - The latest news from CLIA, our cruise lines and Travel Agent Associates - Including training opportunities, industry news and registration details for latest events.

Touchdown TIS  - Your ticket to incredible savings as a travel industry professional. Find worldwide holiday deals exclusively reduced for travel agents.

For a full overview of 2022 Membership Benefits, please CLICK HERE

This includes the much awaited EMBARC ID Card, a brand-new hybrid programme of in-person and Virtual events, as well as a specialist River Cruising initiative.

EMBARC ID – All CLIA Travel Agency Members are invited to purchase a physical copy of their EMBARC ID card, which will feature their two ID numbers, full name and Agency, as well as a passport-style photo. The card is proof of your status as a Travel Agent Member of CLIA UK & Ireland.

Membership & Sales Guide 2021 - All Travel Agent Members will receive a printed Membership Guide, covering the key aspects of CLIA Membership, to ensure you can make the most of the resources we make available. The Guide will also feature day-to-day cruise reference material that will assist you in your role as a travel professional. (UK Mainland delivery only - All other members will receive a digital version).

Next Flagship Event/s:

• CLIA Conference 2022 – Friday 20 – Sunday 22 May More info

The CLIA Team in London 

• Andy Harmer  - Managing Director
• Adele  Fitzpatrick- Foster  -  Senior Manager Events and Trade
• Lisa Morton  - Finance Manager 
• Jo Morgan  - Accounts Assistant & Office Support
• David Sanders  - PR Manager
• Alex Holubowicz  - Special Projects Manager 
• Rob Prague  - Trade Marketing and Design Executive 
• Nikola Dale - Membership Assistant

To contact the London Office please email [email protected] or for media inquires contact [email protected] .

THE CLIA PROMISE

The variety of cruise holidays available is almost endless, and with so many options on offer, the role of the Travel Agent has never been more important.

Supported by the world’s greatest ocean and river cruise lines, a key objective of the work we do at CLIA is to support you in building your cruise knowledge, increasing your sales confidence and inspiring you to become ambassadors of the cruise industry.

Whether through our certified online training, attendance at events and ship visits or participation in other unique CLIA activities, we thank you for the time and efforts you invest in building your cruise sales.

All CLIA Member agencies are listed in our consumer-friendly “Agency Finder” listing available online at cruising.org, and we will always drive consumer business back to our Member agents. Your knowledge of the industry helps you to match your customer with the right cruise, the right ship and the right itinerary.

Booking a cruise through you, our CLIA Member Agencies, really is the best place to start a search for the perfect cruise holiday.

Interested in joining us?

Visit our “Become a Member” page for all the details of our membership categories and how to join.

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