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  • E/M Coding and Billing Res...
  • Office/Outpatient E/M Visi...

Office/Outpatient E/M Codes

2021 e/m office/outpatient visit cpt codes.

The tables below highlight the changes to the office/outpatient E/M code descriptors effective in 2021.

More details about these office/outpatient E/M changes can be found at CPT® Evaluation and Management (E/M) Office or Other Outpatient (99202-99215) and Prolonged Services (99354, 99355, 99356, 99XXX) Code and Guideline Changes.

All specific references to CPT codes and descriptions are © 2023 American Medical Association. All rights reserved. CPT and CodeManager are registered trademarks of the American Medical Association.

Download the Office E/M Coding Changes Guide (PDF)

ICD10monitor

Preventative Medicine vs. Evaluation and Management Codes

  • By Terry A. Fletcher BS, CPC, CCC, CEMC, CCS, CCS-P, CMC, CMSCS, ACS-CA, SCP-CA, QMGC, QMCRC, QMPM
  • July 18, 2020

office visit icd 10

Choosing a proper office visit code can become confusing unless one understands the rules separating preventative medicine and evaluation and management coding.

Preventative medicine codes are meant only for the reporting of asymptomatic patients. In order to assign a preventative code, a comprehensive evaluation must be documented. The scope of a preventative visit depends both on the patient’s age and screening test(s) fitting the age of the patient.

Medicare does not cover the CPT codes 99381-99397 (preventative medicine services). When billing a preventative medicine visit for a Medicare patient, a waiver of liability is NOT required. This is based on the Social Security Act, Section 1862(a)(7), Statutory Exclusion. The patient is responsible for 100% of the accumulated debt in such instances. The amount that other commercial insurance carriers will pay depends on whether these services are included in the individual’s insurance plan.

Coding Guidelines for CPT Preventive Medicine Services

In CPT, codes 99381–99397 for comprehensive preventive evaluations are age-specific, beginning with infancy and ranging through patients age 65 and over for both new and established office patients. Preventive medicine services are represented in evaluation and management (E/M) codes section of CPT. These E/M codes may be reported by any qualified physician or other qualified healthcare professional, i.e. NP, APP or PA.

Components of a Preventive Medicine Visit:

Preventive visits, like many procedural services, are bundled services. Unlike documenting problem-oriented E/M office visits (99201–99215), which involves complicated coding guidelines, documenting preventive visits is more straightforward. The following components are needed:

  • A comprehensive history and physical exam findings;
  • A description of the status of chronic, stable problems that are not “significant enough to require additional work,” according to CPT;
  • Notes concerning the management of minor problems that do not require additional work;
  • Notes concerning age-appropriate counseling, screening labs, and tests;
  • Orders for vaccines appropriate for age and risk factors.

According to CPT, the comprehensive history that must be obtained as part of a preventive visit has no chief complaint or present illness as its focus. Rather, it requires a “comprehensive system review and comprehensive or interval past, family, and social history as well as a comprehensive assessment/history of pertinent risk factors.” The preventive comprehensive exam differs from a problem-oriented comprehensive exam because its components are based on age and risk factors rather than a presenting problem.

Coverage of preventive visits varies by insurer, so it is important to be aware of the patient’s health plan. Most plans limit the frequency of the preventive visit to once a year, and not all tests are covered. Fecal occult blood tests, audiometry, Pap smear collection, and vaccines and their administration should be billed separately. Visual acuity testing is not separately reimbursed.

Without a new or chronic-disease diagnosis, all labs and other tests ordered during a preventive visit are for screening purposes, and an ICD-10-CM code for screening should be assigned on the order form and claim.

When billing for a preventative medicine visit, it is legal to also bill for an evaluation and management service if a patient wants a medical problem addressed at the time of their yearly physical exam. What you have to be careful of is a patient who presents with well-controlled chronic conditions with no complaints and is there to “establish care”. That may be considered a preventative visit to Medicare and Commercial plans.

The following is an example of when to consider billing a separate Evaluation and Management visit code in addition to a Preventative Medicine visit service:

An internal medicine physician sees an established patient Medicare aged patient for their scheduled yearly exam (preventative medicine). The patient did not mention any complaints when the appointment was made and stated that he wanted to be seen for an annual physical only. However, during the course of the visit, the physician determines that the patient has an enlarged prostate. This finding requires an evaluation and work-up that is separate from a preventative history and physical service.

If the internist finds a problem while performing an annual physical, and if the problem is “significant enough” to warrant additional testing, prescribing, or problem-work up, then the appropriate office visit code 99212-99215 should also be reported with a 25 modifier, to reflect the “significant separately identifiable service”. The services should be coded as 99397 (preventative established patient over 65 years old) and 99212-99215-25 for the evaluation and discussion of the enlarged prostate, depending on the documentation level of the E/M visit.

Plenty of practice managers have been faced with the question of whether to bill for a preventative medicine visit or an E&M level of service. The answer is relatively simple, bill according to the “intent” of the visit. If the objective is to provide an annual asymptomatic physical, then a preventative medicine code should be reported. Some sources state that you may bill a preventative medicine visit with a chronic condition such as hypertension or diabetes. If a physician is only managing a patient’s medication, there are no changes or concerns, and the patient then it would be appropriate to bill for preventative medicine. However, if a physician needs to make changes to that medication after finding out that it is causing side effects, utilize a proper evaluation and management visit code.

This is controversial, as the guidelines for the preventative services, in CPT references a subsection that states, “If an abnormality is encountered or a pre-existing problem is addressed in the process of performing this preventive medicine E/M service, and if the problem or abnormality is significant enough to require additional work to perform the key components of a problem-oriented E/M service, then the appropriate Office/Outpatient code 99201-99215 should also be reported.”

CPT goes on to say:

“An insignificant or trivial problem/abnormality that is encountered in the process of performing the preventive medicine E/M and which does not require additional work and the performance of the key components of a problem-oriented E/M service should not be reported.” 

Only the physician can determine if the abnormality is “significant” enough to warrant two E/M services, and many times, there is a double co-pay for commercial plans and a higher out of pocket for Medicare patients. It may be a better idea to pick either a problem-oriented E/M visit over the preventative medicine visit and save that for another day. Again, it is a physician’s judgement, based on the level of care that was administered that day.

I would not want to see the decision based on the patient’s potential out of pocket share of cost, but it is a factor, when you consider what the patient scheduled. You’ll find most patients expect a “free” visit when they schedule a “yearly exam”. It’s important to explain to the patient that two separate services are being performed so they may expect additional charges, but it saves them the inconvenience of a second visit to address them both now.

CPT Assistant weighed in on this topic in 2009, and gave 2 examples of a preventative visit, again that was age and gender appropriate:

  • Preventative Service for a 33-year-old woman, may include a pap and pelvic, breast exam and BP check. Counseling may be diet, exercise, substance abuse and sexual activity.
  • For a 13-year old girl, it may include a scoliosis screen, assessment of growth, development, behavior, immunizations. Anticipatory guidance, health habits, self-care, avoidance of substances, avoiding risks associated with sexual activity, and even wearing a seatbelt while in a care.

But when would it be appropriate here to bill for an office visit in addition to the preventative service?

Take example 1. During the female adult preventative exam, the physician identifies a palpable solitary lump in her right breast. The physician finds this “significant” enough to require additional work, and to perform the key components of a problem-oriented E/M service. So 99395 would be reported for the preventative visit, and 99213-25 would be reported for the visit related to the breast lump.

Now in saying this, there are “covered services” under the umbrella of “preventative” that do not include an actual comprehensive exam or comprehensive history, but more of a “review” or current inventory of the overall health of the patient. The IPPE (see chart below) has minimal exam elements to include:

  • Height, weight, body mass index, and blood pressure ● Visual acuity screen ● Other factors deemed appropriate based on the beneficiary’s medical and social history and current clinical standards

Also, know the difference in what you are reporting. For Medicare beneficiaries there are 3 options:

Source: CMS MLN Booklet ICN 006904 August 2018

For additional guidelines regarding preventative medicine and evaluation and management coding, please refer to the American Medical Association (AMA) or Centers for Medicare & Medicaid Services (CMS) website.

Other References:

http://img.medscape.com/article/748/528/Comparing.pdf

https://www.cms.gov/outreach-and-education/medicare-learning-network-mln/mlnproducts/downloads/mps_qri_ippe001a.pdf

  • TAGS: CPT , E&M

Print Friendly, PDF & Email

Terry A. Fletcher BS, CPC, CCC, CEMC, CCS, CCS-P, CMC, CMSCS, ACS-CA, SCP-CA, QMGC, QMCRC, QMPM

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COMMENTS

  1. 2024 ICD-10-CM Diagnosis Code Z02.9

    Z02.9 is a billable/specific ICD-10-CM code that can be used to indicate a diagnosis for reimbursement purposes. The 2024 edition of ICD-10-CM Z02.9 became effective on October 1, 2023. This is the American ICD-10-CM version of Z02.9 - other international versions of ICD-10 Z02.9 may differ. Z codes represent reasons for encounters. A ...

  2. ICD-10-CM Code for Encounter for general adult medical ...

    ICD-10-CM Code for Encounter for general adult medical examination without abnormal findings Z00.00 ICD-10 code Z00.00 for Encounter for general adult medical examination without abnormal findings is a medical classification as listed by WHO under the range - Factors influencing health status and contact with health services .

  3. A Step-by-Step Time-Saving Approach to Coding Office Visits

    Learn how to code office visits using total time or medical decision making (MDM) without counting data points. Follow a four-step process to determine the level of service based on problems, data, and risk.

  4. 2024 ICD-10-CM Diagnosis Code Z00.01

    Z00.01 is a billable/specific ICD-10-CM code that can be used to indicate a diagnosis for reimbursement purposes. Short description: Encounter for general adult medical exam w abnormal findings; The 2024 edition of ICD-10-CM Z00.01 became effective on October 1, 2023.

  5. Is it a Preventive Visit or an Office Visit?

    According to the 2024 ICD-10-CM Official Guidelines for Coding and Reporting, ... The Purpose of an Office Visit. Office visits focus on treatment to return the patient to wellness. These visits are designed to discuss new or existing health issues, concerns, worries, or symptoms. The provider may prescribe or change the patient's medication ...

  6. The 2021 Office Visit Coding Changes: Putting the Pieces Together

    Learn how to apply the new AMA guidelines for coding and documenting office visit/outpatient E/M services, effective Jan. 1, 2021. See examples of common visit types and how to select the level of service based on medical decision making or total time.

  7. PDF ICD-10-CM Official Guidelines for Coding and Reporting

    published on the NCHS website. The ICD-10-CM is a morbidity classification published by the United States for classifying diagnoses and reason for visits in all health care settings. The ICD-10-CM is based on the ICD-10, the statistical classification of disease published by the World Health Organization (WHO).

  8. E/M office visit coding series: How to code visits in one or two ...

    After the 2021 E/M office visit coding changes, most family physicians can find the right code for many of their visits just by answering these two questions. (Part One of a five-part series on E ...

  9. 2024 ICD-10-CM Diagnosis Code Z00.00

    The following ICD-10-CM Code Edits are applicable to this code: Adult diagnoses - The Medicare Code Editor detects inconsistencies in adult cases by checking a patient's age and any diagnosis on the patient's record. The adult code edits apply to patients age range is 15-124 years inclusive (e.g., senile delirium, mature cataract). ...

  10. 2024 ICD-10-CM Diagnosis Code Z00.00

    Z00.00 is a billable/specific ICD-10-CM code that can be used to indicate a diagnosis for reimbursement purposes. Short description: Encntr for general adult medical exam w/o abnormal findings The 2024 edition of ICD-10-CM Z00.00 became effective on October 1, 2023.

  11. Successfully Report Z Codes for Screening Exams

    Look to ICD-10-CM encounter codes when the testing is preventive, not diagnostic. ICD-10-CM diagnosis codes support medical necessity by identifying the. ... A screening Z code also may be used as an additional code if the screening is done during an office visit for other problems. A procedure code is required to confirm the screening was ...

  12. PDF FAQ for Coding Encounters in ICD10

    October 1, 2017 Reporting Follow‐Up Encounters Q. How do I report an encounter for a follow‐up visit when the condition has been resolved? A. Per the ICD‐10‐CM guidelines "Do not code conditions that were previously treated and no longer exist." "The follow‐up codes (Z08, Z09, Z39) are used to explain continuing surveillance

  13. E/M office visit coding series: Tips for time-based coding

    Other insurers use CPT code 99417, which is for established patient visits of 55 minutes or more and new patient visits of 75 minutes or more. With both codes, prolonged services are billed in 15 ...

  14. 2024 ICD-10-CM Diagnosis Code Z71.0

    ICD 10 code for Person encountering health services to consult on behalf of another person. Get free rules, notes, crosswalks, synonyms, history for ICD-10 code Z71.0. ... Pre-adoption pediatrician visit for adoptive parent(s) Z76.81) The following code(s) above Z71.0 contain annotation back-references.

  15. Office/Outpatient E/M Codes

    Learn about the changes to the office/outpatient E/M code descriptors effective in 2021. Compare the new and prior code descriptors for new and established patients based on history, examination, and medical decision making.

  16. Preventative Medicine vs. Evaluation and Management Codes

    Choosing a proper office visit code can become confusing unless one understands the rules separating preventative medicine and evaluation and management coding. Preventative medicine codes are meant only for the reporting of asymptomatic patients. In order to assign a preventative code, a comprehensive evaluation must be documented. The scope of a preventative visit depends both […]

  17. ICD-10 Version:2016

    Quick Search Help. Quick search helps you quickly navigate to a particular category. It searches only titles, inclusions and the index and it works by starting to search as you type and provide you options in a dynamic dropdown list.. You may use this feature by simply typing the keywords that you're looking for and clicking on one of the items that appear in the dropdown list.

  18. CPT® code 99203: New patient office visit, 30-44 minutes

    Care components. Office or other outpatient visit for the evaluation and management of a new patient, which requires a medically appropriate history and/or examination and low level of medical decision making. When using time for code selection, 30-44 minutes of total time is spent on the date of the encounter.

  19. Coding Level 4 Office Visits Using the New E/M Guidelines

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  20. CPT® code 99213: Established patient office visit, 20-29 minutes

    CPT® code 99213: Established patient office or other outpatient visit, 20-29 minutes. As the authority on the CPT® code set, the AMA is providing the top-searched codes to help remove obstacles and burdens that interfere with patient care. These codes, among the rest of the CPT code set, are clinically valid and updated on a regular basis to ...

  21. Search Page 1/1: office visit

    Health care provider office as place; Physician office as the place of occurrence of the external cause. ICD-10-CM Diagnosis Code W94.11XD [convert to ICD-9-CM] Exposure to residence or prolonged visit at high altitude, subsequent encounter. Expsr to resdnce or prolonged visit at high altitude, subs.

  22. Tips for using total time to code E/M office visits in 2021

    40-54. All times in minutes. For longer visits there is a prolonged visit code, 99417, that should be reported with 99205/99215 for every 15 minutes that total time exceeds the ranges for those ...

  23. PDF MLN906764 Evaluation and Management Services Guide 2023-08

    Split (or Shared) E/M Services. CPT Codes 99202-99205, 99212-99215, 99221-99223, 99231-99239, 99281-99285, & 99291-99292. A split (or shared) service is an E/M visit where both a physician and NPP in the same group each personally perform part of a visit that each 1 could otherwise bill if provided by only 1 of them.