book a reception visit durham jail

• Prison visitors
• Visitor Centres

Durham Visitor Centre

HMP Durham Visitors' Centre, Durham, DH1 3HU

Click on the blue question below to see the answers appear underneath. 

Contact details

Visitor centre: 0191 3323676 or 0191 332 3484

Visitor centre email: use contact form to email HERE    (you cannot use this email address to book visits - see email below)

Nepacs helpline: Freephone 0800 012 1539 Monday and Friday 12noon - 8pm, Saturday and Sunday 9am - 2pm.                                      Email [email protected] Text 07983 437 457

Prison: 0191 3323400

Safer custody: If you think the prisoner is at immediate risk please call the switchboard on 0191 332 3400 and ask for the Orderly Officer and explain that your concern is an emergency. 

If your concern is urgent but not life-threatening, please call the Safer Custody Helpline - 0191 332 3695 or use the web form (the team will pick up all contact forms within 72 hours): https://www.prisonersfamilies.org/hmp-durham 

If you have been pressurised to bring anything illegal into the prison then you can leave a confidential, anonymous, message by calling 0191 3323400 and selecting option 4.

How can I book a visit?

Visits are now booked by the visitors either online or by phone:

Online: www.gov.uk/prison-visits  

Freephone: 0300 303 2300 - Monday, Wednesday and Friday from 9am to 5pm, and 12noon to 5pm Tuesday and Thursday

PLEASE NOTE: Reception (first visits) must be booked by contacting the telephone line.

If you have any questions about visiting please contact the visitors centre on 0191 332 3676 or 0191 332 3484.

When can I visit?

Prison visit times are:

• Monday - 2pm to 4pm
• Tuesday - 9.30am to 11.30am and 2pm to 4pm
• Wednesday - 9.30am to 11.30am and 2pm to 4pm
• Thursday - 2pm to 4pm
• Friday - 2pm to 4pm
• Saturday and Sunday - 9.30am to 11.30am and 2pm to 4pm

The visiting times are a guide only, there is no guarantee of entering or leaving the visits hall at these times. These times are subject to change due to circumstances beyond our control.

Check out details further down this page for information on who can visit and how many visitors can attend.

Who is allowed to visit?

Reception visits: only 2 adults aged 18 and over are able to visit.

Normal visits:  Maximum of 3 adults are allowed on a visit plus children - but a child aged 10 or over is classed as an adult for seating purposes.

You cannot visit unless you are on the prisoner's approved visitor list.

If you are not on the approved list then you should ask the prisoner to submit your details to the prison - the prisoner will need full name/address/date of birth/relationship and telephone number. The prison then approves you and adds your details on to the system. Getting added to someone’s visitor list usually takes 7 days. This system is designed to give the prisoner some choice and control over who visits him.

Please note: children/babies must also be on the approved visitor list before attending.

No one will be allowed to stay in the visitors centre whilst the visits are taking place. 

What ID documents will I need?

You will be called, usually by number, when the officers are ready to check your ID and take your photo. Everyone needs to have ID checked on every visit. Only adults and children over 10 will have their photos taken.

Please note that you will have your ID checked each time you visit, so you should always bring it with you!

All children must have a birth certificate or photographic ID.

All other visitors must have photographic ID on every visit.

See list below:

Social visitors have the option to present one photographic ID document from List A:

• Passports - you will also need to bring evidence of your address, less than 3 months old (such a bill or bank statement)
• Identity cards from an EU or European Economic Area (EEA) country
• UK photocard driving licences
• EU or EEA driving licences
• NI Electoral identity cards
• US passport card
• Proof of age card recognised under PASS with a unique reference number (This includes the Citizen ID card).  Remember: Prisoners' families can get a £10 discount on the cost of a Citizen Card when applying online. Contact our helpline for the code.
• Armed forces identity card
• UK biometric residence permit (BRP)

Should they be unable to present an ID document from List A, they may present one ID document from List B, supported by one document from List C:

• Home Office travel document (convention travel document, stateless person’s document, one-way document or certificate of travel)
• Older person’s bus pass
• Freedom Pass
• Proof of age card recognised under the Proof of Age Standards
• Scheme (PASS) without a unique reference number (please refer to List A where a unique reference number is present)
• Birth or adoption certificate
• Education certificate from a regulated and recognised educational institution (such as an NVQ, SQA, GCSE, A level or degree certificate)
• Rental or purchase agreement for a residential property (signed and dated)
• Marriage or civil partnership certificate
• Bank, building society or credit union current account card (on which the claimed identity is shown)

All forms of ID must be originals, photocopies will not be accepted. If visitors fail to bring identification they will not be allowed into the prison and please ensure that you bring ID that provides proof of residence.

For children the following forms of ID are acceptable: birth certificate, passport, child benefit letter or tax credit letter or the red health care books as long as they carry the child’s details.

Is there a dress code?

HMP Durham operates a family orientated visits policy. The majority of visitors are accompanied by children and the prison promote a safe, decent and relaxed family environment.

To maintain decency in the visits hall the prison requests that visitors are of an acceptable standard of dress when visiting. This is to prevent inappropriate clothing being worn in and around the presence of other visits and staff.

Please note, if you are unable to meet the requirements of the dress code, on arrival you will not be permitted to enter the establishment until you have changed into appropriate, alternative clothing. 

The following items of clothing should NOT be worn by anyone visiting the prison (this includes children):  

 - Hats or scarves and head coverings which are not worn on religious grounds

- Inappropriately damaged clothing

- Metal hair accessories

- Steel toe capped shoes/boots or cycle/motorcycle shoes

- Non-prescription glasses i.e. sunglasses

- See-through (transparent) clothing

- Ripped jeans/trousers 

- Low cut/revealing tops or dresses 

- Cropped tops or any tops that show the midriff area 

- Vests of any kind

- Items of clothing that display offensive, abusive or insulting words or gestures

- Football shirts

- Mini or very short skirts/dresses unless worn with leggings or thick tights

- Shorts or play suits which are hot pant length - all shorts must be mid thigh to knee length. Men's shorts must be below mid thigh.

- Smart watches 

- Hoodies or items with hoods

- Outdoor coats or jackets, gillets - they can be worn over to the search area but then must be left in a locker Locker facilities are located in the entrance to the prison visits area for outer garments and personal effects.  Visitors are reminded that staff are required to search visitors as a condition of entry and that all visits take place at the discretion of the visits manager.

T-shirts and leggings are available to purchase from the visitors centre if needed. Tshirts are £3 and leggings are £5.

How can I get there?

Plan your route and check you will arrive in good time for the visit. If you are driving, may need change for the parking meters (free on Sundays!) or you can park and pay by phone. 

The bus and train station are both about a 30 minute walk from the visitors’ centre.

There is a limited bus service between the bus station on North Road and the bottom of Old Elvet (5 minutes' walk from the Visitors’ Centre). Ask at the bus station for more details.

Park and ride

There are three park and rides in Durham which cost £3 per day. Tel 0191 3741702 or email [email protected]

Walking from the train or bus station, directions:

From the train station, walk down the hill and turn left. Go straight across the roundabout in front of you, into ‘North Road’, which leads into the city centre.

From the bus station in North Road, turn right onto North Road

Head towards the city centre.

Where North Road forks, follow the slip road to the right (near Iceland) into the City Centre. This leads into ‘Silver Street’, a pedestrian area.

Head across Framwellgate Bridge and up a slight hill into the Market Place. Turn right at the Market Place, into ‘Saddler Street’ (next to NatWest).

Follow this road for a short distance and turn left where the pedestrian walkway leads down a hill (there are some steps at the top of this hill). You will go across Elvet Bridge and there are some traffic lights at the bottom of this hill.

Head straight across the road into ‘Old Elvet’. The Royal County Hotel is situated on the left hand side. Follow this road for approx. 1/4 mile. The Visitor centre is located on the left, almost opposite the main entrance to HMP Durham.

Parking in the visitor centre is for permit holders only.  We would suggest if you can, to park at the top of the hill where it is cheaper.  (The visitors’ centre will be on the left hand side of you).

Where can I wait when I arrive for my visit?

When you arrive at the prison you must go to the Nepacs Visitors’ Centre. For morning visits the centre opens at 8.30am and for afternoon visits the centre will open at 12.45pm.        

Facilities:

There are toilets, baby changing facilities and disabled access.

You will need £1 for a locker key deposit.

Staff and volunteers at the visitor centre are all there to help you.  We will do our best to assist you with any question or concern you have, and to provide information and support. There is a quiet room available for private conversations to take place with our staff.

Nepacs also provides a tea bar service in the visitors centre and visits hall. You will need cash to purchase items from our tea bars. 

Play area facilities are available in the visitors centre and in the visits hall.

What can I take into the visit?

Before you go up to the visits area you must empty your pockets and put all your property in a locker. The only items you can take with you are:

- Locker key

- Up to £20 in coins to purchase items from the tea bar

- Visiting order form given in the visitors centre.

If you have anything else with you, you will be sent back, and may miss the visit.

All other items must be left in a locker in the visitors centre.

Baby/toddler items

You cannot take nappies, tissues and wipes with you to the prison visits room.

Baby milk can be brought into the visit in a sealed milk carton with an empty bottle. 

If you have any prescription medicines that you will need on your visit or any other queries, please talk to the staff in the centre before you go up or when you are contacted about the visit.

Will I be searched?

All visitors to HMP Durham are subject to searching, which is similar to a domestic airport.

Visitors are searched by staff of the same gender, although male visitors can be searched by female staff, unless they request otherwise.

Children and babies are also subject to search. If your baby is searched, this will be done by a female officer in front of you. You may be asked to remove their nappy, but a new one will be provided. If your baby is wrapped in a blanket, the blanket will have to be left in the search area.

Visitors with religious clothing or headwear are subject to searching. This is done in private by staff of the same gender. You will be given plenty of time to replace your headwear.

You will walk through a portal/scanner and then be patted down by a member of staff. Coats and jewellery will be checked by hand or machine. 

Please note, if you need the toilet once you are on the visit, you will have to go through the search process again. 

Passive drug dogs are sometimes deployed at Durham: if your child is frightened of dogs you should inform staff. The dogs are friendly and do not bark.

What facilities are there for children?

We have a play area for children in the visitors centre and a soft play area in the visits hall for children aged under 6 years.

Older children, aged 6 and over, will be offered games, toys and activity packs which they can take to their table during the visit.

Parents/guardians should watch and be responsible for their children at all times.

See below for details of our special visits including father/child and family learning for children.

Can I get help with the cost of visiting?

You may be able to claim travel expenses if you are on a low income or in receipt of certain benefits.

Please ask at the desk in the visitors’ centre (call 0191 332 3676 or 0191 332 3484) for details of the Help with Prison Visits Scheme before commencing your visit.  Staff can help you complete the form.  

Visit: https://www.gov.uk/help-with-prison-visits

More information HERE.

Can I send or take anything in for the person I am visiting?

You are not allowed to post anything to the prisoner other than letters, cards etc.

Clothing can be handed in only on your initial reception visit.  You do not need to book a separate slot to hand in your reception clothing. 

On a reception visit, you will be allowed to hand in the following:

• 7 pairs of socks.
• 7 pairs of underpants.
• 1 pair of trousers, tracksuit bottoms or jeans 
• 2 T-shirts 
• 1 Vest 
• 1 Pair of pyjamas 
• 1 Pair of shorts
• 1 Jumper – no hood
• 1 Jacket – no padding or hood

Notes: 

• Items that resemble staff uniforms or are black or navy blue will not be accepted. 
• Camouflage clothing will not be accepted.
• No trainers/sliders or dressing gowns permitted.

All clothing will be subject to searching and possible testing procedures, if contraband is found or detected the prisoner will not receive the property and Police will be contacted with details of the person handing in the property.  

Please do not expect residents to receive their clothing on the day they are handed in.

Who do I contact if I have concerns about a prisoner?

If you think the prisoner is at immediate risk please call the switchboard on 0191 332 3400 and ask for the Orderly Officer and explain that your concern is an emergency. 

Staff and volunteers at the visitor centre are all there to help you (tel 0191 332 3676 or 0191 332 3484).  We will do our best to assist you with any question or concern you have. Nothing is too small! 

What healthcare is available for prisoners?

There are doctors, nurses, mental health workers, drug and alcohol recovery teams and there is a pharmacy within the prison

The healthcare service in all seven north east prisons is ran by Reconnected to Health which is made up of Spectrum, Humankind and Tees, Esk and Wear Valleys NHS Foundation Trust. Spectrum have a section on their website with the answers to the most common questions families ask about healthcare:

https://spectrumhealth.org.uk/health-and-justice/faqs-for-families/

Who do I contact if my family needs support?

If you have any questions about visits, concerns about a loved one, would like some support for you or your family, or would like to speak to someone please call our Nepacs visits team on 0191 332 3676 or 0191 332 3484 or our free helpline 0800 012 1539, email [email protected] or text: 07983437457.

We also hold regular Visitors’ Voice peer support sessions where visitors get together to support each other. On occasions a representative from the prison attends to explain what happens within different departments and to answer questions. Look out for details in the centre or find out more HERE.

Can I have a video call with a person in prison?

Yes. You need to download the Prison Video app on your device to be able to receive the video call.

For more information about how to get started go to https://prisonvideo.com/ 

You will need to use 1 VO in order to receive a video call.

How can I stay in contact with a prisoner?

The prisoner is able to telephone his family/friends from his cell, if he has bought phone credit and had your telephone number cleared with security.  They are also able to write cards or letters, send an email or book a video call.

Writing letters

You can write to the prisoner, using his name and number. A prisoner will keep the same prison number during his time in prison and will not change, even if he changes prison.

You can also contact the prisoner using email, voicemail and video calls.

Email a prisoner: www.emailaprisoner.com

Use prison voicemail. For information and costs associated with this service, click here

Prisoners can book a video call through the Prison Video app - details here.  A VO (visiting order) is required to book a video call.

Find out more HERE .

How can I send money to the prisoner?

Family and friends are able to log on to an online electronic system to send money to a prisoner.  When you log in you will need to set up a ‘payee’ very much like you would when you do your internet banking.  To do this you need the prisoner’s number and date of birth.  Once you have input these into the online form and the system has checked this against NOMIS, if the details match, the money will then appear on the prison’s internal spreadsheet (an admin tool) the following morning for approval.  The system also gives you an option to pay via a debit card. 

Once the money has been approved it should appear within 1-3 days in the prisoner’s bank account.

You are no longer able to send cheques, postal orders and cash into the prisoner.

If you cannot use the online service you may be able to apply for an exemption - for example if you:

- are unable to use a computer, a smart phone or the internet - do not have a debit card

This will allow you to send money by post.

For more information visit here  and to arrange transfer of money to a prisoner visit  https://www.gov.uk/send-prisoner-money

Do you run any special family visits?

At HMP Durham prisoners are able to apply to attend a range of family visits, this includes:

- Extended family days - during school holidays

- Family learning visits - *Friday evenings - for children in full time education

- Father/child visits - *Thursday mornings - for pre school children

For information on any of these visits please ask in the visitors centre or pick up a leaflet.

*Subject to change

For more information about visiting please get in touch with the visitors’ centre on 0191 3323676.

Send us an enquiry

In this section.

• Visiting prison
• Visiting FAQs
• Children's visits
• Youth visits
• Ask a question

Durham visitor centre

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Visit someone in prison

Use this service to request a social visit to a prisoner in England or Wales. There’s a different way to book a prison visit in Northern Ireland or a prison visit in Scotland .

To use this service you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

If you do not have the prisoner’s location or prisoner number, use the ‘Find a prisoner’ service .

You can choose up to 3 dates and times you prefer. The prison will email you to confirm when you can visit.

The prisoner must add you to their visitor list before you can request a visit. This can take up to 2 weeks.

Request a prison visit

Visits you cannot book through this service.

Contact the prison directly if you need to arrange any of the following:

• legal visits, for example legal professionals discussing the prisoner’s case
• reception visits, for example the first visit to the prisoner within 72 hours of being admitted
• double visits, for example visiting for 2 hours instead of 1
• family day visits - special family events that the prison organises

Help with the costs of prison visits

You may be able to get help with the cost of prison visits if you’re getting certain benefits or have a health certificate.

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Durham Correctional Center Family & Friends Information

Durham Correctional Center Inmate Visitation Information and Schedules

Inmates must obtain blank application forms from the facility. A maximum of 18 applications will be allowed per offender.

Inmates must mail the blank applications to those persons from whom they wish to receive a visit while incarcerated.

Fully completed applications must be returned to the prison facility (FROM THE VISITOR ONLY) where the offender is currently housed. Prison mailing addresses can be found on the prison facility webpages .

Call 919-560-0912 for current visitation schedule.

Each applicant age 16 and older, must choose one of the approved picture IDs and attach a copy to the application.

 - Driver license ID and state-issued ID's must be issued by any state Division of Motor Vehicles. (Minors under age 16 must have a copy of their birth certificate attached to the application.)

It is the inmate's responsibility to notify the visitor of their application status.

Under normal circumstances, inmates will be allowed no more than one visiting session per week not to exceed two hours. This does not include legal, law enforcement, or clergy visits.

The normal maximum number of visitors per visit will not exceed three approved visitors.

All visitors must pass through, and clear, a metal detector search.

All Visitors must dress in a non-seductive and professional manner. Dress as though you are visiting someone's grandmother for the first time.

Inmates validated as Security Threat Group Level 2 will be allowed contact visits with approved immediate family members.

Inmates validated as Level 3 will be allowed non-contact visits with approved immediate family members.

Inmates validated as Security Threat Level 2 or 3 will not be allowed visits with individuals who are not immediate family members.

Inmate Search

Prison contact.

HMP Durham, Visits & getting there

Visits are held at the following times

• Mon: 13:45 – 15:45
• Tue: 13:45 – 15:45 & 17:00 – 19:00
• Wed: 13:45 – 15:45 & 17:00 – 19:00
• T hu: 13:45 – 15:45 Fri: 13:45 – 15:45
• Sat: 09:30 – 11:30 & 13:45 – 16:45
• Sun: 09:30 – 11:30 & 13:45 – 16:45

You can book online, go to www.gov.uk/prison-visits , all you need is the name and date of birth of the person you are visiting, their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, call 0191 332 3417, the line is open between 0900 – 14:00 Mon; 0900 – 1200 Tue to Fri and 17:00 – 19:00 Wed & Fri evenings.. You can also book visits by calling this number.

There is a visitors centre where you book in for your visit click here   or call 0191 3323676 The visitors centre is on the opposite side of the road to the main prison gate (100 yards up the hill). There is a big blue sign on the wall outside. You will need to supply photo ID and proof of address to the staff. When you book in you will be given a ticket on a “first come, first served basis” and then your visit will start in batches of 6 at 10 minute intervals. There are lockers at the visitors centre where you can leave items such as mobiles, cigarettes, food & drink etc before entering the prison. You will be searched before being admitted to the prison. You can take change into the visits hall to buy refreshments.

The charity who run the visitors centre have produced a useful guide to visiting HMP Durham Click here

The prison is a short walk from the centre of Durham. From the bus station click here  is is a 15-20 walk to the prison. After leaving the station turn right and walk down North Road towards the Market Place, passing Burger King, crossing Framwellgate Bridge and passing Marks & Spencer. Stay on the right hand side and go around the corner to Saddler Street. Cross the road and take the first left. From here you will see the Royal County Hotel and a set of traffic lights. Cross the road at the lights and continue along until you see the Visitors Centre on the left hand side.

The train station click here  is a 20-25 minute walk to the prison. Walk down the hill from Durham station and cross the footbridge and continue down the road passing Argos on the left hand side, from there you will see the bus station and follow the directions above. A Taxi from the train station will cost around £5.

If driving from A1m follow A690 into Durham City Centre. At the roundabout take the City Centre road and turn left at the next roundabout. At the traffic lights turn left into Old Elvet, the Royal County Hotel will be on the left hand side. Follow the road until you see the visitors centre on the left hand side and report to either the visitors centre or the main entrance.

There is no car park at the prison, use either on street parking with meters or a public car park

Return to Durham

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• Inside Time Reports
• 13th December 2014
• Category B , Category B local with restricted status , Prison Visit

Prison information

Address: Old Elvet Durham DH1 3HU Switchboard: 0191 332 3400 Managed by: HMPPS Region:  North East Category:  B/Reception prison Link to: https://www.gov.uk/guidance/durham-prison

Description

Reception prison serving the courts in the region, majority population remand prisoners

Visit Booking: Online

Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit Children’s Visits: Father and Child sessions & homework club with Dad

Acceptable forms of ID

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One thought on “ hmp durham ”.

I’m trying to get in touch with my brother who is on remand at Durham jail, can I email him??? Send him a letter??? Ect…. could someone please tell me how I can let him know im thinking of him? Kind regards Louise mccue

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Durham Prison Information

• Accommodation: The prison consists of multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
• Education and Vocational Training: Durham Prison offers educational programs to help inmates improve their literacy, numeracy, and other skills. Vocational training opportunities are provided to enhance employment prospects upon release.
• Workshops and Employment: Inmates have access to workshops where they can engage in various activities such as woodworking, metalwork, and other vocational programs. These activities aim to develop skills and potential employment options within the prison.
• Healthcare: Durham Prison has an on-site healthcare unit staffed with medical professionals who offer primary healthcare services to prisoners. Mental health support and substance abuse programs are also available.
• Sports and Physical Activities: The prison promotes physical fitness and well-being by providing access to sports facilities and organized activities. These activities aim to develop teamwork, discipline, and positive lifestyle choices.
• Family Contact: The prison recognizes the importance of maintaining family relationships and offers opportunities for visits and contact with family members, subject to specific guidelines and regulations.
• Chaplaincy Services: Durham Prison has chaplains representing different faiths who offer religious support and guidance to prisoners.

Contact Information

Booking a visit to durham prison.

Unlimited Prison Phone Calls Package

• Mon: 13:45 – 15:45
• Tue: 13:45 – 15:45 & 17:00 – 19:00
• Wed: 13:45 – 15:45 & 17:00 – 19:00
• Thu: 13:45 – 15:45 Fri: 13:45 – 15:45
• Sat: 09:30 – 11:30 & 13:45 – 16:45
• Sun: 09:30 – 11:30 & 13:45 – 16:45

Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

You may also be interested in:

• Prison visit booking: using digital analytics to inform alpha development
• Making prison visits easier to book
• Meet the Transformation team

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Durham Prison

Tel: 0191 332 3400 – Old Elvet, Durham, County Durham DH1 3HU

HMP Durham is a category B local prison , and currently holds both young offenders and adult males. It takes in both remanded and convicted inmates from the Durham, Tyneside and Cumbria courts. The prison was originally built in the early 19 th century, and over the years, has been both a male and a female prison. It has a capacity of 981. If you’re planning on visiting HMP Durham and want directions, please view the map on this page.

Tel: 0191 332 3400

Operational capacity: 1017 as of 8th March 2011.

Old Elvet, Durham, County Durham DH1 3HU

Prison Phone have been reducing the cist of calls from HMP Durham since 2013. Our service has helped thousands of inmates across the UK to stay in touch with friends and family without paying the extreamly high rates charged by the prison!

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Here’s some facts about Durham Prison

HMP Durham is a category B prison that holds young and adult male offenders. Located in Old Elvet, near Durham, County Durham, HMP Durham has a capacity to hold 1001. The prison opened in the early 19th century.

According to the latest inspection report , the prison has 9 wings. A wing is for remand, convicted and sentenced prisoners, short and long term. B wing landings 2,3,4 hold full-time workers. Landing 1 holds vulnerable prisoners attached to C wing. C wing is the vulnerable prisoner wing. D wing and E wing are integrated drug treatment unit. F wing is the first night centre and induction unit. I wing is the drug recovery unit, G wing is the separation and care unit, and M wing holds health care inpatients.

Mary Ann Cotton , a serial killer, spent time here after killing people with arsenic.

Visiting hours are 13:45 – 15:45 Mon-Sun, 17:15 – 19:00 Wed, and 9:30 – 11:30 Sat-Sun .

HMP Durham’s most famous ex-inmates include Rosemary West, Myra Hindley, Mary Ann Cotton and Ronnie Kray.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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Durham Jail

Durham Jail is for City Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for City Jail - Medium facility.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Basic Facility Information

's basic information for you, and their direct contact number:, you can support your loved ones at durham jail on inmateaid , if you have any immediate questions contact the facility directly at 800-256-5761 ..

The Durham Jail is a city jail located at 24 Town House Road PO Box 428 in Durham, CT. It serves as the holding facility for the Durham Police Department or agencies within the judicial district of Middlesex County. City jails are locally operated short-term facilities that hold inmates awaiting trial or sentencing or both, and inmates sentenced to a term of less than one year, typically misdemeanants or repeat nuisance criminals. Most inmates not condemned to penalty or punishment could qualify for bail. If you would like information regarding a release, please call 800-256-5761.

Inmates scheduled for longer-term sentences will get transferred to a Federal or State Prisons run by either the Bureau of Prisons (BOP) or Connecticut Department of Corrections . There is no time frame given for the transfer, the factors include bed space and logistic timing for the sheriff or marshals to transport the inmate securely.

Family and Friends of inmates are allowed to:

• Receive phone calls from the inmates,

• Provide them with commissary money

• Receive and send them mail

• Schedule a time to visit.

Table of Contents for Durham Jail

• Durham Jail Information
• Free Middlesex County Inmate Search in Durham, CT
• What Are the Visitation Hours for Durham Jail
• InmateAid – Inmate Search, Find,& Connect With Our Inmate Services

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in Connecticut. This allows you to view the current list of inmates housed at Durham Jail.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at [email protected], and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

Visiting hours for durham jail are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. please reach out to 800-256-5761, on visitation procedures, applications, or directions to the facility in durham. please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. individuals under probation, parole, or community corrections supervision must obtain approval from their supervising officer and the superintendent before visiting, although such visits are not typically approved., how to 'aid your inmate' at durham jail.

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What is Durham Prison Like?

What is Durham Prison like? This question is on the minds of many who seek to understand the conditions, routines, and environment within this facility. Durham Prison, also known as HMP Durham, is a high-security prison located in the northeast of England. It houses a diverse population of inmates, ranging from those on remand to those serving long sentences. The prison has a rich history and plays a crucial role in the UK’s correctional system.

What is Durham Prison Like: Facilities and Accommodation

The facilities at Durham Prison are designed to maintain security while providing inmates with basic necessities. The accommodation varies, with most prisoners housed in single or double cells. Each cell is equipped with a bed, toilet, and sink. Overcrowding can be an issue, but efforts are made to manage the population effectively.

Daily Life: What is Durham Prison Like

Daily life at Durham Prison is structured and regimented. Inmates follow a strict schedule that includes time for meals, work, education, and recreation. The day typically begins early with a headcount, followed by breakfast. Prisoners then engage in various activities such as work assignments, educational programs, or exercise in the yard. This structured routine helps maintain order and provides inmates with opportunities for personal development.

What is Durham Prison Like: Inmate Experiences

What is Durham Prison like for inmates? The experiences of inmates can vary widely depending on their background, behavior, and sentence length. Some inmates find the environment challenging due to the strict rules and limited freedom. However, the prison offers various support services, including mental health care, addiction programs, and educational opportunities, to help inmates cope and rehabilitate.

What is Durham Prison Like: Staff and Security

The staff at Durham Prison play a vital role in maintaining security and supporting inmate rehabilitation. The prison is equipped with advanced security measures to prevent escapes and manage incidents. Staff undergo rigorous training to handle the unique challenges of working in a high-security environment. Their duties range from conducting searches and monitoring inmate behavior to facilitating rehabilitation programs.

What is Durham Prison Like: Challenges and Reforms

What is Durham Prison like in terms of challenges? Like many correctional facilities, Durham Prison faces issues such as overcrowding, violence, and contraband. However, ongoing reforms aim to address these challenges. Initiatives include improving inmate education and vocational training, enhancing mental health services, and implementing stricter security protocols. These reforms are designed to create a safer and more rehabilitative environment.

Health and Wellbeing: What is Durham Prison Like

The health and wellbeing of inmates are critical aspects of what Durham Prison is like. The prison provides healthcare services to address physical and mental health needs. Regular medical check-ups, access to doctors, and mental health support are available. Additionally, there are programs to help inmates deal with addiction and substance abuse, aiming to prepare them for a healthier life post-release.

What is Durham Prison Like: Visiting Procedures

Visiting Durham Prison is an essential part of maintaining inmate morale and family connections. Visitors must follow strict procedures, including booking visits in advance, undergoing security checks, and adhering to dress codes. The visiting area is designed to be safe and secure while allowing inmates to spend time with their loved ones.

Rehabilitation Programs: What is Durham Prison Like

Rehabilitation is a key focus at Durham Prison. Programs include educational courses, vocational training, and therapy sessions aimed at reducing recidivism. Inmates have the opportunity to gain qualifications, learn new skills, and participate in workshops that prepare them for reintegration into society. These programs are crucial for helping inmates build a better future.

What is Durham Prison Like: Historical Context

Durham Prison has a long history, having been established in the early 19th century. Understanding its historical context provides insight into its development and current practices. Over the years, the prison has evolved to meet changing standards and address new challenges, but it remains an integral part of the UK’s penal system.

What is Durham Prison Like for New Inmates?

• New inmates undergo an induction process to familiarize them with the rules, facilities, and daily routines. Support services are available to help them adjust.

What is the Security Like at Durham Prison?

• Durham Prison employs advanced security measures, including surveillance cameras, regular searches, and a well-trained staff to ensure safety.

Can Inmates Work or Study at Durham Prison?

• Yes, inmates can participate in work assignments and educational programs designed to help them develop skills and qualifications.

How Can Families Visit Inmates at Durham Prison?

• Families must book visits in advance and follow strict security procedures. The visiting area allows inmates to spend time with their loved ones in a controlled environment.

What Support Services Are Available at Durham Prison?

• Inmates have access to healthcare, mental health services, addiction programs, and educational opportunities to support their rehabilitation.

What is the Daily Routine Like at Durham Prison?

• The daily routine includes scheduled times for meals, work, education, and recreation, helping maintain order and provide structure.

What is Durham Prison Like During Lockdowns?

• During lockdowns, inmates are confined to their cells for extended periods. Essential services continue, but movement is highly restricted.

What is Durham Prison Like in Terms of Overcrowding?

• Overcrowding is a challenge, but efforts are made to manage the population through transfers and capacity adjustments.

How Are Inmate Complaints Handled at Durham Prison?

• Inmates can file complaints through official channels. These are reviewed and addressed by prison staff to ensure fair treatment.

What is Durham Prison Like for Long-Term Inmates?

• Long-term inmates have access to ongoing support and rehabilitation programs to help them prepare for eventual reintegration into society.

Summary and Conclusion

Understanding what Durham Prison is like involves exploring its facilities, daily routines, inmate experiences, and the challenges it faces. While the prison provides essential services and support for rehabilitation, it also contends with issues such as overcrowding and security. Ongoing reforms and dedicated staff efforts aim to improve conditions and outcomes for inmates. For further reading on the UK’s prison system, visit the UK Government’s Prison and Probation Services page.

By addressing these aspects, we gain a comprehensive view of life inside Durham Prison, highlighting both its challenges and the efforts made to foster rehabilitation and safety. Look at our other prisons such as Drake Hall Prison . Visit the official Durham prison website here .

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