COMMENTS

  1. Full article: Service design for the destination tourism service

    Introduction. Tourism is a service-intensive industry (Avlonitis & Hsuan, Citation 2017), and its fundamental product is tourist experience at the destination.A tourism destination can be epitomized as a geographically defined area with a uniform identity offering various tourism products (Binter et al., Citation 2016; Buhalis, Citation 2000).The tourism service of a destination involves the ...

  2. Tourism as a Service: Enhancing the Tourist Experience

    The concept of Tourism as a Service (TaaS) takes inspiration from Mobility as a Service (MaaS), that is, the integration of various transport services into a standalone service the users can plan, book and pay for. MaaS provides a convenient way for more sustainable travel, helping to battle the congestion of road networks (Giesecke et al. 2016).

  3. Service Design for the Destination Tourism Service ...

    for service design for the destination tourism service ecosystem (DTSE). Three core. themes revealed from the literature review include service concept, service. ecosystem and service process ...

  4. The conceptualization of smart tourism service platforms on tourist

    It conceptualizes concepts by laying a reasonable theoretical foundation (service-dominant logic) and proposing a scale for smart services. ... The conceptualization of smart tourism service ...

  5. (PDF) Managing the service concept in creating an innovative tourism

    This study attempts to develop a multi-disciplinary approach in managing the service concept at a tourist destination. The "Istra Inspirit" project presents the service concept created by the tourist destination itself (County of Istria), which became proactive in finding ways to create new tourism products in the Quadro Helix Engagement Model.

  6. (Pdf) Managing the Service Concept in Creating an Innovative Tourism

    The "Istra Inspirit" project presents the service concept created by the tourist destination itself (County of Istria), which became proactive in finding ways to create new tourism products in ...

  7. Service Quality, Tourist Satisfaction, and Destination Loyalty in

    Service Quality. Service quality, as a concept, is one of the critical issues in the tourism industry, as it poses one of the major challenges faced by the management of tourism businesses (Mensah & Dei Mensah, 2013).With an increase in demand for tourism activities, tourism businesses have become highly competitive.

  8. Affordances for tourism service design

    Abstract. This paper argues that the concept of affordance, which captures the relations between one's abilities and the properties of one's environment, can help in aligning the elements of a tourism service with intended service experiences. We start with a general review of its conceptual basis in ecological psychology and design research ...

  9. PDF The conceptualization of smart tourism service platforms on tourist

    It conceptualizes concepts by laying a reasonable the- oretical foundation (service-dominant logic) and proposing a scale for smart services. Applying sequential mixed methods to an exploratory ...

  10. The concept of smart tourism in the context of tourism information

    The concept of smart tourism takes the independent personal experiences of tourists as its core and is based on an overall and integrated tourism industrial service. Its service objects includes tourists, tourism service organizations and local governments in tourism destination ( Fu & Zheng, 2013 ).

  11. PDF TOURISM SERVICESCAPES: A CONCEPTUAL OVERVIEW

    The growth in the tourism service sector in recent year has raised continuous interest in the development of theoretical concepts in tourism to increase understanding of customers' needs in the ...

  12. Chapter 8. Services Marketing

    Tourism marketing system: an approach that guides the planning, execution, and evaluation of tourism marketing efforts (PRICE concept is an approach to this) Word of mouth: information about a service experience passed along orally or through other social information sources from past customers to potential customers

  13. Tourist Experience in Destinations: Rethinking a Conceptual Framework

    In this context, providing a conceptual framework of what makes an overall tourist experience in the destination is mandatory for destination marketing to design, manage and deliver a superior experience to tourists as a source of long-lasting competitive advantage (Karayilan & Cetin, 2016; Cetin et al., 2019; Crouch & Ritchie, 2005). In this ...

  14. Service Quality and Customer Satisfaction in Hospitality, Leisure

    The concept of co-occurrence is originally rooted in bibliographic coupling (Morris & Van der Veer Martens, Citation 2008). ... tourist satisfaction index, E-service quality (E-S- QUAL), Resort Hotel Service Performance (RESERV), DINESERV, and Muslim Customer Perceived Value (MCPV). The recent years witnessed the intervention of technology in ...

  15. PDF Utopian Thinking in Smart Tourism Development: Rethinking the Helsinki

    Tourist Information service concept. A case study. Thesis, 76 pages, 1 appendix (2 pages) Thesis supervisor: Juho Pesonen October 2022 Keywords: smart tourism, smart destination, smart tourism development, utopian thinking Research on smart tourism and smart destinations has been criticized to neglect the tourists'

  16. Digital Tourism and Wellbeing: Conceptual Framework to Examine ...

    The current pandemic is accelerating the wide-spreading popularity of digital tourism. Given that technology innovation has broadened the horizon of tourist experiences to the realm of virtual environments, this study aims to (re)conceptualize travel experience and develop a theoretical framework to examine media technology effects on virtual travel experience, destination image, and tourists ...

  17. Structural-dimensional concept of tourism service quality

    The difficulties of delivering a consistently satisfactory quality of tourism services emerge as a result of the discrepancies between the productive structures and corresponding dimensional features of delivering values during their cycle of consumption. Organizational enterprise system is the primary responsible for the above mentioned phenomenon, and it consists of production (working ...

  18. A World-Class Tourist Destination

    Similarly, in Boracay Island, the Movenpick Resort and Spa is making waves. Named Philippines' Leading Beach Resort finalist at the 2024 and 2023 World Travel Awards, it is situated along an ...

  19. Conceptual Approaches on Quality and Theory of Tourism Services

    The modern concept of quality expresses the involvement in its realisation of the entire personnel of the company, which implies the existence of a permanent preoccupation concerning training and improvement. ... tourism 1. Introduction As compared to the manufactured goods, the criteria established for tourism services standards service ...

  20. THE 10 CLOSEST Hotels to Tourist Information Center ...

    Nearest accommodation. 0.08 mi. Hotels near Tourist Information Center Orekhovo-Zuyevo, Orekhovo-Zuevo on Tripadvisor: Find 121 traveler reviews, 254 candid photos, and prices for 29 hotels near Tourist Information Center Orekhovo-Zuyevo in Orekhovo-Zuevo, Russia.

  21. Savvino-Storozhevsky Monastery and Museum

    The monastery is heavily fortified with thick walls and six towers, the most impressive of which is the Krasny Tower which also serves as the eastern entrance. The monastery was closed in 1918 and only reopened in 1995. In 1998 Patriarch Alexius II took part in a service to return the relics of St Sabbas to the monastery.

  22. Things to do in Elektrostal

    Things to do in Elektrostal: Discover the top tourist attractions in Elektrostal for your next trip. From must-see landmarks to off-the-beaten-path gems. Plan your visit to with our handy list and make the most of your time in this exciting destination.

  23. Ten-year-old boy charged over alleged sexual assault of Italian woman

    Police allege a 24-year-old Italian woman who was visiting the tourist hotspot was assaulted by the boy and three others with him. ... In a statement Queensland Police Service said the 10-year-old ...

  24. Louisiana Office of Tourism creates new website for bird lovers

    LAKE CHARLES, La. (KPLC) - The Bayou State is home to over 450 species of rare and unique birds. Birdinglouisiana.Com is a brand-new interactive website that divides our state into different birding regions and shows users the species living in the Bayou State.. Sharon Calcote at the Louisiana Office of Tourism says the website has long been in the works and was created because Louisiana has a ...

  25. EMBASSY OF THE REPUBLIC OF CYPRUS IN MOSCOW

    The fee for this service can range from 1,71 to 6,83 euro (the equivalent in Rubles) per certification. Upon instructions from the Cyprus Merchant Shipping Department, the Consulate may issue a Certificate of Provisional Registration for a seafaring vessel. In this case the relevant fee is prepaid by the owners of the vessel (or their agents ...

  26. Affordances for tourism service design

    Abstract. This paper argues that the concept of affordance, which captures the relations between one's abilities and the properties of one's environment, can help in aligning the elements of a tourism service with intended service experiences. We start with a general review of its conceptual basis in ecological psychology and design research ...

  27. NASA Selects Commercial Service Studies to Enable Mars Robotic Science

    Nine companies have been selected to conduct early-stage studies of concepts for commercial services to support lower-cost, higher-frequency missions to the Red Planet. NASA has identified nine U.S. companies to perform a total of 12 concept studies of how commercial services can be applied to enable science missions to Mars. Each awardee will ...