glenton day tours

Suggested companies

Caledonian travel, grand uk holidays - coach tours, palmer holidays.

Glenton Holidays   Reviews

In the Tour operator category

Visit this website

Company activity See all

Write a review

Reviews 4.4.

Most relevant

Both the driver and host really made my…

Both the driver and host really made my holiday. The hotel was very good. Food was excellent. Day trips were very good

Date of experience : 22 April 2024

Titanic Experience

As first time coach holiday travellers we were delighted with our experience. Our driver was very pleasant and helpful. Hotel was comfortable and food good. The tours were interesting and we feel we saw more than we would have done travelling by ourselves.

Date of experience : 08 April 2024

Reply from Glenton Holidays

Thank you for taking the time to give your feedback. It is great to hear that you enjoyed your break with Glenton. Hopefully the first of many! Thank you. The Glenton Customer Service Team

Amazing holiday from start to finish

Amazing holiday from start to finish, great value for money, lovely central hotel, good excursions and the driver was fantastic. Went over and above to make the holiday the best it could be.

Thank you for your review, we are delighted that you enjoyed your holiday. We look forward to welcoming you on board again soon! Many Thanks Glenton Customer Service Team

First class coach driver and hotel

First class coach driver and hotel. The food served and waiting staff poor, it was blatantly obvious that profit was the utmost importance, shame as this marred the holiday. I actually made a verbal complaint to staff re attitude and food served, as on occasion it was flung not placed in from of you, the chef changed the vegetable after serving same for 3 nights after I complained. You need to address these matters with management

Date of experience : 15 March 2024

Thank you for your feedback. We are disappointed to hear that the hotel food was not up to the hotel's usual standard. Your comments have been fed back to our Management Team and the Hotel Manager. We are glad that you still enjoyed your holiday and hope to see you again soon. Thanks again for taking the time to write your review. The Glenton Customer Service Team

Irland, Dublin and Shannon.. Excellent trip, hotel : great food and a very welcoming staff. The excursions where good but Trim had little of offer. Overall most enjoyable

Date of experience : 24 March 2024

Thank you for taking the time to leave your feedback. We are delighted to hear that you enjoyed your holiday and have fed your comments about Trim back to our Ireland product team. Thanks again Glenton Customer Service Team

Coach was very clean and comfortable

Coach was very clean and comfortable, driver was excellent friendly,helpful and a good laugh. Coming home could of done with a coffee and toilet break . Pick up Dundee or Perth or even Halbeath instead of Dunfermline would be such an advantage for this area

Thank you for your review. It is great to hear you enjoyed your holiday. I have passed your comments on the pick up points to our product team. We do have a certain number of tours that have Perth/Dundee pick ups available. If you would like more information on these, please call/email our team and we would be delighted to help. Call 08000 24 24 24 or email [email protected]. We look forward to being of service. Glenton Customer Service Team

I realizedhol to Dublin over the weekend before my…

I realized over the weekend before my holiday started on Monday 25/3/24 that I did not have my Glenton holiday documents. There is no emergency phone number or way of checking departure/ pick times for the coach. CRAZY! I went on line & all I could get was ref no. & Congratulation of payment. I remembered the pick up time was 07.30 at Dunfermline. I was wrong it was 05.15. you phoned at that time to say they would wait till 05.30 no help to me as I takes me 45 min to drive to Dunfermline. In the end I had to meet the bus at Glasgow bus station, it takes me 1 hr 10 min & have to park at the expensive car park near the Buchanan St. On my return it cost me £160.to get out of the car park. I WANT YOU TO PAY ME BACK £160 as you never posted or emailed my documents. Otherwise the holiday was ok, a very good tour hostess, Michelle but Alan the driver only played his personal music on the coach, Rock & Roll. Not my taste! I'm thinking of cancelling my next holiday with you to the Italian lakes with 2 overnight coach stops each way. The music alone would drive me nuts! I await your reply!?

Date of experience : 25 March 2024

Thank you for your feedback. We are sorry to hear about the difficulties you had joining your tour as you did not have your travel documents, which were posted to you on the 12th of March, and were therefore unsure of the departure time for the coach. Your comments have been forwarded to our management team who will review your complaint and provide a response to you directly. Many thanks for taking the time to give us your valued feedback. The Glenton Customer Service Team

The driver and the host went out of…

The driver and the host went out of their way to make this short break memorable.

Thank you so much for taking the time to give your feedback, it is great to hear! We look forward to seeing you again on your next Glenton trip. Thank you! Glenton Customer Service Team

Transport from home to coach

Transport from home to coach. Very efficient driver. Excellent hotel. Great trips out. You even supplied some good weather!!!

Thank you for your feedback! Great to hear you enjoyed your holiday, we look forward to welcoming you back on board again soon. Thank you! The Glenton Customer Service

Leper city battlefield tour

Choice of hotel, comfort of coach and friendliness of driver.

Date of experience : 01 May 2024

Thank you for taking the time to give your feedback. We are delighted to hear that you enjoyed your recent tour. We look forward to welcoming you on board again soon. Many Thanks Glenton Customer Service

Claire at group booking

Claire at group booking, always excellent. 11 out of 10. Our driver Chris, always helpful, polite.

Date of experience : 19 April 2024

Thank you for taking the time to give us your feedback. Claire will be delighted! We have passed your comments back to the team. Many thanks again. The Glenton Customer Service Team

The Inn on the Prom at St

The Inn on the Prom at St. Annes was superb the weather was wonderful and we had an amazing driver for whom nothing was too much bother. Our coach party of 19/20 thoroughly enjoyed their weeks stay. Claire at the Glasgow office gave us excellent customer service. Thank you to everyone.

Date of experience : 24 June 2023

Many Thanks for taking the time to review your recent break. I have passed your comments to our Groups Manager Claire and she is delighted! We look forward to welcoming you back again soon. Many Thanks Glenton Customer Service Team.

Great trip from start to finish

Great trip from start to finish. Getting picked up from our home was an added bonus. The coach and driver Alan were amazing, the hotel was excellent first class all the way. Will definitely be using Glenton holidays again

Thank you for your review. We are delighted that you enjoyed your holiday and hope to see you on board again soon. Thank you. The Glenton Customer Service Team.

Select holiday includes home pick up…

Select holiday includes home pick up which is great as you know you will reach the coach pick up point in good time. Like the days out although some are repetitive even though you are going to a different location. Chester is one example. Coach drivers are friendly and helpful.

Date of experience : 19 February 2024

Thank you for taking the time to give your feedback. It is great to hear that you enjoyed your holiday. I have passed your comments on the excursions to our product team. We look forward to welcoming you on board again soon. Many Thanks Glenton Customer Service Team

Donegal Trip

Donegal Trip. The hotel was excellent and our driver was great. The only thing I would like is for Glenton to supply a more detailed itinerary before we go eg day 2 Derry, day 3 parade etc Overall the organisation by Glenton was very good

Thank you for your feedback - we are glad you enjoyed your trip to Donegal and hope to see you again soon. Many Thanks Glenton Customer Service Team

Holiday had everything

Excellent experience . Driver very good. Helpful in every way.hotel first class trip to Derry excellent. Boat. Experience very good. Definately will travel with you again. Galway. Would always want to be in town or city. Not out in the country. Staff in hotel first class. Food. best ever

Thank you for your review. It is great to hear such positive feedback! We are glad you enjoyed your trip and hope to see you on board again soon. Many Thanks Glenton Customer Service Team

On my recent trip To Switzerland…Dissatisfied

On my recent trip To Switzerland Austria And Germany the Food was terrible The Flies controlled the Dining Room and the Buffet Breakfast Management Breached European Food Hygiene Laws by their Omissions to control the deadly Flies which I video this every day.Glenton are also guilty failing in there duty of care a complete Breakdown of The Upmost Trust and Confidence in this organisation.John Mitchell.6th of July 2022 the holiday was a few weeks ago stay clear

Date of experience : 06 July 2022

Hotel first class but the taxi’s not…

Hotel first class but the taxi’s not reliable let me down In morning pickup was 35 mins late then on return journey taxi never even turned up Waited 20 mins and took a taxihome at my expense Sent an e mail to glentons never replied after 10 days

We are delighted to hear that your hotel was first class but very sorry to learn about your difficulties with your taxis on the Door to Door* service. Unfortunately, we did not receive the first email you sent, and would like to reassure you that we would have replied if we had. As soon as we became aware of the issues you experienced, we contacted our Operations Team who man our 24/7 emergency phone number. They referred the matter to our suppliers, and we have sent now a letter to you, detailing the outcome of their investigation. You should receive this in the next couple of days. I want to thank you again for bringing this to our attention, all feedback is always appreciated, it helps us to streamline our service and try to prevent similar issues arising in the future. We very much hope that we will have the pleasure of welcoming you aboard another Glenton holiday in the near future. Many Thanks, Glenton Customer Service Team.

Magical mystery tour ave just returned from a fabulous 5…

Have just returned from a fabulous 5 day break at the Royal Grosvenor Hotel. The staff are extremely helpful and friendly and went out of their way to ensure everyone was happy. The room was very comfortable and clean, had a lovely sea view. Food and entertainment were excellent, highly recommended.

Date of experience : 15 January 2024

Thank you so much for your feedback - we will pass this back to the team! We are glad you enjoyed your break, and hope to welcome you on board again soon. Many Thanks. Glenton Customer Service Team.

As allways the Select Service comes out…

As allways the Select Service comes out on top and will continue to use Glenton Select Service for all my future bookings. at the moment I have another 4 tours booked for this year

Thank you so much for your feedback. It is great to hear that you enjoyed your holiday and that you are already booked for more! We look forward to seeing you again on board soon. Many Thanks Glenton Customer Service Team

We've noticed that you're using an out of date browser. We recommend that you update to the latest version to enhance your browsing experience.

We've refreshed our website design so things may look a little different if you've been here before. We'll be making more improvements soon so watch this space.

Glenton Coach Holidays

North Coast 500 & Isle of Skye

Introduced in 2015, this coastal route will lead you through beautiful scenery, historic sights and glorious beaches. GLENTON Holidays are the leaders in coach tours, you can be sure to have a safe and exciting trip, no matter what you choose.

Delve into magnificent scenery, beautiful history and stunning beaches with this magical coach holiday. A full itinerary is ready for you, letting you simply sit back and take in the Scottish beauty.

GLENTON Holidays specialise in coach travel and always offer the best hotels and itineraries for solo travellers, couples and groups.

Book this exciting coach tour today either online or give one of our friendly travel advisors a call.

From £399 per adult

Departure days.

• W Wednesday

April — April

Contact details

• View tour details
• [email protected]

Tour information

Tour prices.

From £399 Per Adult

Prices are subject to change depending on season

Tour company information

Glenton holidays.

Glenton Holidays offer luxury coach travel to various locations across Scotland. Based in Glasgow, Glenton Holidays are passionate about travelling Scotland and beyond. With an array of coach tours available, whether you're looking to wander the bustling streets of Edinburgh or the scenic hills of the Highlands. Travel with Glenton holidays for your next Scottish holiday.

Visit Glenton Holidays

Opening times

Sunday 11:00 am–4:00 pm Monday 9:00 am–5:30 pm Tuesday 9:00 am–5:30 pm Wednesday 9:00 am–5:30 pm Thursday 9:00 am–5:30 pm Friday 9:00 am–5:30 pm Saturday 9:00 am–5:00 pm

Other tours from this company

North Coast 500 & Isle of Skye (copy)

Introduced in 2015, this coastal route will lead you through beautiful scenery,...

Price from:

£399pp

The content of many of our web listings is provided by third party operators and not VisitScotland. VisitScotland accepts no responsibility for (1) any error or misrepresentation contained in third party listings, and (2) the contents of any external links within web listings ((1) and (2) together hereinafter referred to as the "Content"). VisitScotland excludes all liability for loss or damage caused by any reliance placed on the Content. The Content is provided for your information only and is not endorsed by VisitScotland.

• Things to Do
• Restaurants
• Vacation Rentals
• Travel Stories
• Rental Cars
• Add a Place
• Travel Forum
• Travelers' Choice
• Help Center

A little bit extra ... - Glenton Holidays

• Europe    
• United Kingdom (UK)    
• Scotland    
• Glasgow    
• Glasgow - Things to Do    
• Glenton Holidays

Firstly I will apologise for what may be a lengthy review. This was our first time using Glenton... read more

We travelled with Glenton on a coach tour to Cornwall in July. We had a horrendous experience... read more

A little bit extra ...

We have used glenton holidays a few times, two day trips and once for a cruise. The coaches are very comfortable and door to door service is fantastic. You even get a goody bag which includes things, such as a puzzle book, pen, water, crisps, sweets, etc. It is a little more expensive than other coach companies but it's worth it!

Glenton Holidays

• See all photos

Similar Experiences

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

GLENTON HOLIDAYS (Glasgow) - All You Need to Know BEFORE You Go

• Latest News
• Enewsletter
• Customer Support
• My Account: Login

Coach Holidays, Escorted Tours & Events

0330 440 3999, monday - friday 9am to 5pm, uk coach holidays.

With a superb range of destinations, relax and explore the UK with our great value, hassle-free coach holidays.

European Coach Tours

From Italy to France, Germany to Switzerland, sample the very best of Europe with a touring holiday.

Cruise Holidays

Wake up to different views and see places from a different perspective with a mini, river or ocean cruise.

Rail Journeys 2024

Experience world famous rail journeys as you step aboard the Jacobite Express, the Rocky Mountaineer and many more!

Solo Travellers 2024

Explore new places in the company of like-minded people Solo travellers holidays - many without single supplements!

Short Breaks

Grab a short break away to one of many exciting destinations by coach, air or rail.

Inspirational

Route 66, whale watching in Canada, tea with the Bedouins in Jordan and sleep in tents under the stars on safari.

Self Drive Breaks

You don't have to travel by coach to join one of our great holidays...

AT THE HEART OF THE ROAD TRANSPORT INDUSTRY.

Call our Sales Team on 0208 912 2120

• Used vehicles
• Product news
• Dealer news
• Buying advice

Glenton Tours coached to perfection

Which of the following most accurately describes the problem?

NEW that I was going to ve problems with the :eptionist at Glenton Tours ad office.

'Good morning," I said.

ve got an appointment th Mike Rutherford."

5o far so good.

'I'll see if I can find him," a said. "Can I tell him Io's calling?"

Just tell him that it's

meone from Commercial itor,"I said awkwardly.

'And your name, sir?"

'Er ... Mike Rutherford." 'II explain. The rketing/public relations actor at South-London ;ed Glenton Tours and I ire the same name. Enough J.

denton Tours, a family firm, ; formed in 1929 when the J. F. Saxton, JP, acquired le coaches from someone ) — to put it bluntly — owed I money. That someone lived ilenton Road, London SE13, Ir Saxton, an estate agent, ally operated the coaches as ideline, although within a rt time he realised the potenand expanded his fleet. lenton Tours was soon tiding high-class inclusive ch holidays around the sh Isles, and it soon looked ter afield and made arrangeits with European coach 'ators to provide a substan;eries of Continental tours. In , Glenton can justifiably n that it pioneered British :h tours to Europe in the thir it the second world war put )p to Glenton's activities. All four of its 32 coaches were isitioned by the Govern and the company virtually ed to function. Come peace though, it re-established itas one of Britain's most :igious coach touring corn s. as well as supplying ;h clients with a service that second to none, Glenton 1 showed ambition and be;elling its domestic tours to ;eas customers.

ice then, Glenton has imN:1 further and has found a for itself as one of Britain's perators.

Jay, Glenton receives most ; bookings from overseas prners. They book their through specially appoineneral sales agents in AusCanada, the USA, South and New Zealand.

eading the Glenton word me and in faraway Cornovealth locations is obly a mammoth task. About )0 brochures are printed )reign customers every year, in addition to 200,000 copies of the "Glenton Times" (a newspaper/sales catalogue) and about 60,000 sales leaflets.

Glenton's main medium for selling tours is its range of high quality brochures and leaflets, although national press advertising is also extensive, says Mike.

Currently, about 70 per cent of Glenton's customs are from overseas countries. After studying their brochures (which quote prices in their own currency) they book their tours through local Glenton agents.

Of the 30-odd tours that Glenton offers, the "Highlights of Britain" seven-day tours and the numerous Scottish tours are extremely popular. And despite high vat and inflation rates, Ireland is still popular, although the market is "almost uncompetitive," reckons Mike.

Glenton customers can also enjoy a "limited" continental programme. After withdrawing from Europe in 1975 because of the weak pound, the company re-entered the market in 1981. But as Mike says, the backbone of the Glenton operation is its range of British tours.

It is fair to say that Glenton's UK and continental tours are not cheap. Ineed, a holiday in the Carribean might actually work out cheaper than a thirteen-day Glenton tour around Britain and Southern Ireland.

But really, it's the same old story: you get what you pay for. Undoubtedly, Glenton is expensive but the company's "slightly higher prices" represent good value for money, reckons Mike.

He believes that his company offers its customers high quality hotels, execellent meals, wellthought-out itineraries, highly experienced driver/couriers and — perhaps most important of all — superb custom-made coaches.

Mike told me that Glenton orginally used Dennis and AEC coaches and eventually settled for an all-Leyland fleet. But due to the "general unreliability" of Leyland coach chassis, the company turned to another manufacturer in the mid-seventies. Several unpleasant experiences with unreliable Leylands prompted the switch.

You'd be hard pushed to find a more typical or more traditional British company that Glenton Tours. But despite that, the corn pany turned to a foreign manufacturer — Volvo — in order to get the sort of vehicle dependability and after-sales service that it demanded and, what's more, was willing to pay a high price for.

Glenton now has 34 Plaxtonbodied Volvos in its fleet, whereas just a few years ago it had a similar number of Plaxtonbodied Leylands. Mike says the Volvos have met all expecta tions.

"They have proved to be more

reliable. What's more, we can now rely on delivery dates, and the spares back-up is superb. If we haven't got a Volvo part in stock at our Charlton workshop, we will get it within 24 hours. We're very satisfied with the Volvo fleet.

"British vehicle builders are not providing reliable chassis," says Mike. Although all Glenton Tours vehicles have Plaxton bodies, Mike reckons that the Scarborough-based bodybuilder has not been without problems of its own in the past.

"The bodybuilding industry seemed to stagnate at the end of the seventies. Plaxton coaches were becoming dated and at one time, its quality control was sus pect."

Things have now changed though, according to Mike. Quality control has been tightened and Plaxton coach bodies are as they should be — "perfect".

The 34 Volvo B58s and B10Ms in the Glenton fleet are fitted with Plaxton Supreme, Viewmaster or Paramount bodies, the Paramounts being — or becoming — the major stay of the fleet. It's a great pity that Plaxton did not come up with them a damn sight earlier, says Mike.

Take a closer look at Glenton's all Volvo/Plaxton fleet and you'll understand why the company claims to be Britain's leading and most prestigious coach tour operator. Many of the vehicles have full air suspension, all have forced air-ventilation and most have hydraulic steps which aid older customers. (Though Glenton's clients range from people in their teens to people in their eightes, it is probably fair to say that the average customer is in his or her forties).

Glenton is also renowned for its centre entrances — some thing that is now disappearing, although 80 per cent of the vehicles still have the feature.

The llm coaches are also fitted with 38 rather than the usual 50 passenger seats, which creates masses of leg room, says Mike. "Sitting with your knees under your chin is not on as far as we're concerned."

All seats have adjustable foot and head rests, too, and are unique in that they are stag gered, says Mike (the result being that aisle passengers, instead of seeing the profile of a fellow passenger, can actually look out of the window.) "They're Plaxton seats, but to our design. And Plaxton don't provide the same type of seating to anyone else."

I was surprised to learn that Glenton's coaches do not have such luxuries as on board toilets, videos and bars. Mike explained why.

"We operate touring coaches, not express coaches. We don't have videos but if we were running express services between, say, London and Glasgow we probably would. Our customers come to our tours to see the countryside."

On-board loos, says Mike, are irrelevant due to "superb itine rary planning." Itineraries are so designed that vehicles travel 200 miles a day at the most — with frequent stops.

For the same reasons, drinks are not served on Glenton's coaches. Why serve drinks on board when there are so many regular stops at service areas?

"Besides, there's nothing more sordid that a plastic cup on a coach that's travelling along a bumpy road," reckons Mike.

It is also because of the carefully planned and far from hectic itineraries that driver/couriers are used rather than drivers plus couriers. All Glenton driver/couriers are highly exper

ienced and most have been with the company for years.

Although the company operates a limited winter tour programme, most of the vehicles are de-taxed and garaged at the Charlton workshop/depot during the winter season.

That means that from about November to March most of Glenton's 27 driver/couriers and four couriers (who are used on continental tours) either take on other jobs or put their feet up for a few months.

Some are fortunate enough to be able to do that abroad, although most, if not all of them, return to Glenton in the spring.

There are no difficulties in replacing the few that are lost, says Mike — the company has a waiting list of about 100 driver/ couriers who want to join.

Apart from those 27 driver/ couriers and four couriers, Glenton has nine head-office staff dealing with reservations, accounts and day to day administration, plus a further 1 2 employees at Charlton who are responsible for the maintenance, repair, inspection and cleaning of vehicles.

Most of the work can be carried out at the four bay workshop at Charlton (a Plaxton body was removed from a chassis earlier this year) although major accident damage — on the rare occasions that there is any — is handled by Plaxton at Ware or Scarborough.

Needless to say, Glenton's vehicles are spotlessly clean, excellently maintained (all of them have post-tour inspections) and are in demand when they are sold. Most of them are replaced every seven years, and because they cover relatively few miles and are superbly maintained, they are excellent second-hand buys.

Mike says that Glenton's decision to subscribe to the Bus and Coach Council's bonded scheme has paid dividends. (The scheme ensures customers that in the event of a company ceasing to trade, their holidays are financially protected.) "We're well and truly in the scheme and that has helped us win business. And from our market research we've discovered that well over 50 per cent of our agents are aware of the scheme."

Mike, incidentally, is chairman of the BCC's bonded coach holiday section.

Glenton Tours has an annual capacity of about 22,000 seats. The last three years have be tight, and the company has be unable to enjoy full load facto admits Mike.

But that does not appear concern Glenton Tours undt. The company resists the ten tation to offer "cheapies" an suppose, it is to its advantz that it can actually tell custom that their coaches are r usually fully occupied a therefore, there is even m room for them — if, indeed tl needed any more.

Much of Glenton's busines repeat business, although tomers do compare Glen with others but, thankfully s Mike, usually return at a I date. He is not being over c. plimentary of his own comp when he says "it is so up mai there are very few competitc Glenton is in a league aL most other operators.

The facts really speak themselves. Glenton hat army of satisfied custom around the world, many whom receive replies to q tionaires they have filled in a tour. When was the last you filled in a questionaire actually received a respons your criticisms or praise? It's that kind of attentio

detail, not to mention its quality coaches, driver/cow itineraries, and choice of h that makes Glenton Tours Britain's quality coach

I'm saving up to sample of the delights they have to'