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HANEDA AIRPORT 羽田空港

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tourist information center at haneda airport terminal 2

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Tokyo Tourist Information Center Haneda Airport

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2nd floor, Haneda Airport Terminal 3, 2-6-5, Haneda-kuko , Ota City, 144-0041

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1 min. on foot from Keikyu Airport Line Haneda Airport Terminal 3 Station 1 min. on foot from Tokyo Monorail Haneda Airport Terminal 3 Station

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Haneda Airport : A Complete Guide to the International Terminal

NAVITIME TRAVEL EDITOR

Haneda Airport : A Complete Guide to the International Terminal

Haneda Airport is a major point of entry and exit for visitors to Tokyo and is one of the busiest airports in Asia. To help you get around and enjoy your time at the airport, we’ve created this short guide to introduce some of Haneda International Terminal’s recommended shops and convenient services, as well as the best way of moving between the International and Domestic Terminals.

Edo Koji 江戸小路 , 4F

Edo Koji

Inside the International Terminal is a charming street that reproduces an authentic Edo period town, including wooden buildings and bright red pillars. It’s lined with shops selling traditional Japanese accessories and souvenirs, as well as cafes where you can find delicious matcha sweets. If you’re feeling hungry, stop in at the restaurant on Edo Koji where you can dine on sushi, ramen or yakiniku (grilled meats). Opening hours: vary depending on the stores

Saryo ITOEN 茶寮 伊藤園 , 4F

Saryo ITOEN

Saryo ITOEN

Saryo ITOEN

Saryo ITOEN is a Japanese tea store that creates delicious matcha drinks and sweets, and is open 24 hours a day at the Haneda International Airport. They’re located on the fourth floor near the Edo Koji alley, with distinctive red umbrellas outside the entrance to the store. Be sure to try their matcha rice cake balls with azuki soft cream (650 yen). Opening hours: 24 hours

Setagaya せたが屋 , 4F

Setagaya

Setagaya is another 24-hour restaurant on the 4th floor of the International Terminal that’s renowned for its Setagaya Ramen (1,080 yen). Aside from its main branch in Komazawa, the restaurant also has a New York St Marks store and a New York Brooklyn store, making it popular with foreign travelers. There’s often a line outside but it moves fast and is well worth the wait for their fragrant soups. Opening hours: 24 hours

Edo-Shokuhinkan 食賓館 , 4F

Edo-Shokuhinkan

Edo-Shokuhinkan

Edo-Shokuhinkan

This confectionary store sells traditional Japanese and European sweets that make for an ideal last-minute souvenir. Aside from selling sweets that are currently popular, it also sells confectionary that was around during the Edo Period to appeal to those interested in Japan’s rich food culture. There are two branches on the 4th floor of the Haneda International Terminal. Opening hours: JidaiKan 時代館 6:30 am – 10 pm MeisanKan 名産館 7 am – 10 pm Read more 15 of the best food souvenirs to buy at Haneda Airport Japan is renowned for its unique food items that can’t be found anywhere else in the world. So if…

KIRI Japan Design Store , 4F

KIRI Japan Design Store

KIRI Japan Design Store

KIRI Japan Design Store

If you’re looking for unique goods that are made in Japan, head directly to the KIRI Japan Design Store. It sells a range of T-shirts and traditional gifts, such as distinctly Japanese household accessories and glasses shaped like Mount Fuji. It’s tucked into the Edo market area on the 4th floor of the International Terminal. Opening hours: 8 am – 10 pm Read more Haneda Airport : Here's a little something of Japanese Souvenirs Looking for a last-minute gift or souvenir before your flight home? If you haven’t had time to shop during your stay in Japan, the good news…

Haneda Nihonbashi Bridge はねだ日本橋 , 4F

Haneda Nihonbashi Bridge

Haneda Nihonbashi Bridge

Haneda Nihonbashi Bridge

While exploring the 4th floor of the International Terminal, don’t miss the Nihonbashi Bridge. This replica Edo-era bridge stretches 25 meters in length and offers a photogenic opportunity for those wanting a taste of 19th-century Japan. Its adjacent wall is decorated with folding screens from the National Museum of Japanese History that depict bustling scenes highlighting the achievements of Tokugawa Iemitsu, the Third Shogun of the Tokugawa Shogunate. Opening hours: 24 hours

Tokyo Pop Town , 5F

Tokyo Pop Town  Hello Kitty Japan

Tokyo Pop Town  Hello Kitty Japan

Tokyo Pop Town  Soradonki

Tokyo Pop Town  Soradonki

Tokyo Pop Town

Tokyo Pop Town

If you’re a fan of anime, then don’t miss a visit to Tokyo Pop Town, which is divided into two areas - the Cool Zone and the Hot Zone. Both are packed with stores selling anime-related toys and souvenirs, as well as entertainment areas featuring race-slot cars and a planetarium. Pick up any last-minute travel goods and sweets at Soradonki in the Hot Zone or head to the official Hello Kitty Japan store in the Cool Zone. Opening hours: Soradonki 8 am – 11 pm Hello Kitty Japan 9 am – 10 pm

Observation Deck , 5F

Observation Deck

Observation Deck

Observation Deck

If you want to watch the planes taking off and landing, head to the free observation deck that’s located on the 5th floor of the International Terminal. By day you can soak up incredible views towards Mount Fuji while at night, you can see the moon illuminating the cityscape below. Aside from its views, the observation deck also features a cafe that’s open until late and serves its very own craft beer, Haneda Sky Ale. Opening hours: 24 hours

JR EAST Travel Service Center , 2F

JR EAST Travel Service Center

JR EAST Travel Service Center

Japan Rail Pass    JR Tokyo Wide Pass

Japan Rail Pass    JR Tokyo Wide Pass

The JR EAST Travel Service Center is the place to head if you want to redeem your exchange order for a Japan Rail Pass or purchase a JR Tokyo Wide Pass. Their friendly, English-speaking staff can provide assistance in negotiating JR East’s extensive transportation network, which includes both Shinkansen bullet trains and Express trains throughout Tokyo and northern Honshu. After you’ve got your ticket, simply pass through the ticket gate next to the center and jump aboard the Tokyo Monorail. Opening hours: 6:45 am –8 pm Read more How to Use the Japan Rail Pass The four main islands of the Japanese archipelago are relatively well connected by a network of trains whose veins spread to…

Tourist Information Center , 2F

Tourist Information Center

Tourist Information Center

Tourist Information Center

You can find more general tourist information about traveling in Tokyo and northern Honshu at the Tourist Information Corner on the 2nd floor of the International Terminal. Aside from getting information about JR tickets and travel coupons, you can also make hotel reservations or ask questions about how to get to particular destinations. Some of their friendly staff speak English and there are English-language travel brochures available. Opening hours: 5:30 am – 1 am

Luggage Delivery Service , 2F/3F

Luggage Delivery Service

Luggage Delivery Service

If you want to have your luggage delivered directly to your hotel, there are services available from JALABC and the ANA Sky Building Service on the 2nd and 3rd floors of the International Terminal. Alternatively, you can also deliver your luggage from a nearby convenience store, such as Seven Eleven, Family Mart and Lawson. When it’s time to return to the airport, you can have your luggage collected from the Kanto area two days before departure (3 pm – 5 pm) and it will be ready and waiting at the airport for you. Opening hours: 24 hours

Temporary Luggage Storage , 2F/3F

Temporary Luggage Storage

Temporary Luggage Storage

There’s also the option to store your luggage temporarily at the airport with Japan Airport Techno who have facilities on both the 2nd and 3rd floors of the International Terminal. The maximum storage period is two weeks and the price depends on the size of your luggage, ranging from 300 yen a day for bags less than 120cm in length to 800 yen a day for bags more than 200cm in length (a limit of 300cm and 30kg is enforced). Opening hours: 24 hours

Wi-Fi Rental Service , 2F/3F

Wi-Fi Rental Service

Wi-Fi Rental Service

While there’s free Wi-Fi available throughout the Haneda International Airport, you can rent a Wi-Fi router to use while traveling in Japan at a number of service centers on the 2nd and 3rd floors of the International Terminal. It’s best to have a reservation to ensure availability but you can also just turn up and apply on the day if there is stock. Head to the Mobile Center or AnyFone Japan on the 2nd floor, with SoftBank Global Rental, Xcom Global and Docomo situated on the 3rd floor. Opening hours: around 6 am–11 pm (times vary depending on each store)

Capsule Hotel First Cabin , Terminal 1 1F

Capsule Hotel First Cabin

Capsule Hotel First Cabin

Capsule Hotel First Cabin

If you’re arriving late at night or have an extended layover, the First Cabin capsule hotel in Terminal 1 is an easy way to get some sleep. They have four types of rooms to select from, including spacious First Class Cabins and Business Class Cabins, as well as affordable Premium Economy Class Cabin. If you prefer more of a classic-style hotel room, they also offer Premium Class Cabins at a reasonable price. To access Terminal 1, simply jump on one of the free shuttle buses from the International Terminal. Check-in time: after 7 pm Check-out time: by 10 am

Free Shuttle Buses

Free Shuttle Buses

If you need to transfer from a domestic flight to an international flight (or vice versa), there are free shuttle buses that connect each of the terminals at the Haneda International Airport. The journey takes around six minutes and there are two types of buses - a green one that goes to the International Terminal and a white bus that travels between the Domestic Terminals 1 and 2. Buses depart from the 1st floor of the International Terminal at stop number 0, from stop number 8 at Terminal 1 and from stop number 9 at Terminal 2.

Terminal 1

Free Train tickets between the International and Domestic Terminals

Free Train tickets between the International and Domestic Terminals

Passengers transferring to the International Terminal Station, Domestic Terminal 1 Station and Domestic Terminal 2 Station can also take advantage of a free Transit Ticket between the Keikyu Line and Tokyo Monorail. You’ll need to present your passport and airline ticket to access the free pass, which is available at information counters inside of each terminal.

Terminal 1 ⇔ Terminal 2 Underground Passageway

Terminal 1⇔ Terminal 2  Underground Passageway

Terminal 1⇔ Terminal 2 Underground Passageway

Terminal 1⇔ Terminal 2  Underground Passageway

If you need to move between Terminal 1 and Terminal 2, there’s an underground passageway that can be accessed near the ticket gate of the Keikyu Line platform. It extends for about 400 meters in length and features a moving sidewalk that makes it easy to navigate even if you have luggage in tow.

Haneda Airport International Terminal image

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Tokyo Tourist Information Center Haneda Airport

tourist information center at haneda airport terminal 2

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tourist information center at haneda airport terminal 2

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Nearby Information Centers

tourist information center at haneda airport terminal 2

Keikyu Tourist Information Center (Haneda Airport Terminal 3)

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JR EAST Travel Service Center - Haneda Airport Terminal 3

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GTN HANEDA AIRPORT GARDEN

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Ota City Tourist Information Center

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Tokyo Tourist Information Center, Haneda Airport

tourist information center at haneda airport terminal 2

Top ways to experience nearby attractions

tourist information center at haneda airport terminal 2

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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tourist information center at haneda airport terminal 2

Tokyo Tourist Information Center, Haneda Airport - All You Need to Know BEFORE You Go (2024)

  • Sun - Sat 12:00 a.m. - 11:59 p.m.
  • (0.10 km) The Royal Park Hotel Tokyo Haneda
  • (0.30 km) Hotel Villa Fontaine Grand Haneda Airport
  • (1.54 km) Keikyu EX Inn Haneda
  • (1.96 km) Hotel JAL City Haneda Tokyo
  • (2.05 km) Hotel JAL City Haneda Tokyo West Wing
  • (0.02 km) Kebab Kobo
  • (0.03 km) Tsukiji Miyagawa Honten
  • (0.03 km) Nihombashi Dashi Bar, Haneda Kuko
  • (0.04 km) Zundasaryo
  • (0.04 km) Caffe & Bar Pronto Haneda International Terminal
  • (0.04 km) Edo Koji
  • (0.04 km) Tiat Sky Road
  • (0.04 km) JR East Travel Service Center - Haneda Airport International Terminal
  • (0.04 km) Hakuhinkan TOY PARK Haneda Airport
  • (0.04 km) Airserve Haneda Airport

Tokyo Tourist Information Center, Haneda Airport

tourist information center at haneda airport terminal 2

Top ways to experience nearby attractions

tourist information center at haneda airport terminal 2

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Yuko-Stu

Also popular with travellers

tourist information center at haneda airport terminal 2

Tokyo Tourist Information Center, Haneda Airport - All You MUST Know Before You Go (2024)

  • Sun - Sat 12:00 am - 11:59 pm
  • (0.10 km) The Royal Park Hotel Tokyo Haneda
  • (0.30 km) Hotel Villa Fontaine Grand Haneda Airport
  • (1.54 km) Keikyu EX Inn Haneda
  • (1.96 km) Hotel JAL City Haneda Tokyo
  • (2.05 km) Hotel JAL City Haneda Tokyo West Wing
  • (0.02 km) Kebab Kobo
  • (0.03 km) Tsukiji Miyagawa Honten
  • (0.03 km) Nihombashi Dashi Bar, Haneda Kuko
  • (0.04 km) Zundasaryo
  • (0.04 km) Caffe & Bar Pronto Haneda International Terminal
  • (0.04 km) Edo Koji
  • (0.04 km) Tiat Sky Road
  • (0.04 km) JR East Travel Service Center - Haneda Airport International Terminal
  • (0.04 km) Hakuhinkan TOY PARK Haneda Airport
  • (0.04 km) Airserve Haneda Airport

tourist information center at haneda airport terminal 2

The Complete Guide to Haneda Airport Arrival Lobby

Haneda Airport is relatively compact and easy to navigate. With access to central Tokyo in under one hour, it’s not hard to see why the number of travelers arriving to Haneda is steadily increasing.

Haneda Airport 2nd Floor Arrivals Lobby

Haneda Airport 2nd Floor Arrivals Lobby

1) Buy your rail tickets as soon as you land

After you’ve cleared immigration, claim your luggage and head to the Arrivals Lobby. Immediately on your right is the Tourist Information Center , where you'll be able to purchase the Tokyo Subway Ticket that’s available exclusively for foreign visitors. The ticket gives you unlimited rides on the Toei Subway and Tokyo Metro. If you have a Japan Rail Pass Exchange Order head to the Tourist Information Center on the far left.

Tourist Information Center

tourist information center at haneda airport terminal 2

Show your passport and you’ll be able buy the Tokyo Subway Ticket, which gives you unlimited rides in a designated period of times. 24 hours: 800 yen 48 hours: 1200 yen 72 hours: 1500 yen You can also make hotel reservations as well as purchase JR tickets here. Location: 2nd Floor Hours of Operation: 5:30 a.m. to 1 a.m.

Tokyo Tourist Innformation Center Haneda Airport Branch

  • Address The second floor of the HanedaAirport international terminal, 2-6-5, HanedaAirport, Ota-ku, Tokyo, 144-0041 View Map
  • Nearest Station Haneda Airport International Terminal Station (Tokyo Monorail Haneda Airport Line)
  • Phone Number 03-6428-0653

JR EAST Travel Service Center

tourist information center at haneda airport terminal 2

Go here to exchange your Japan Rail Pass or to buy a Tokyo Wide Pass, Suica IC card or tickets for JR trains. Beat the crowds at major stations like Shinjuku and Tokyo by purchasing your tickets here. If you won’t be using a Japan Rail Pass, it’s also a good idea to purchase and charge a Suica card if you know you will be using JR lines on your trip. Location: 2nd Floor Hours of Operation: 6:45 to 6:30 p.m.

2) Getting to Central Tokyo

Double-Check Your Route and Connections There are plenty of ways for you to get to your Tokyo destination from Haneda Airport . Whether it be taxi, train or bus, be sure to confirm your final destination and the type of pass or ticket needed. The Transport Information board is a quick reference guide to major cities within and around Tokyo. Simply find your final destination and the board will tell you exactly what buses and trains to ride, how long it will take and how much it will cost you.

tourist information center at haneda airport terminal 2

Going By Bus

A look at major bus routes from Haneda Airport. Buses stop along the way so be sure to ask a ticket agent if you do not see your destination listed.

If you’re staying at a hotel in Tokyo, you may be able get to your destination without transferring. Buses are also a great option if you have a lot of luggage. Bus tickets are available at the ticket counter to the right of the arrival gate. You may also buy tickets on the 1st Floor.

Bus Ticket counter Hours of Operation: 5 a.m. to 1 a.m.

Walk past the train boarding area and information kiosks marked by a large question mark (“?”) to get to the bus stops.

Bus boarding area on the 2nd Floor. You can also purchase tickets from the ticket machine near the bus boarding area on the 1st Floor.

Tokyo and Beyond by Train Right in front of you as you enter the arrival lobby is an Information kiosk marked by a question mark. To the far right is the where you can take the Keikyu Line; go to the left and you can take the Tokyo Monorail.

Subway Day Passes and More If you’re ready to explore Tokyo as soon as you arrive, purchase a ticket to the center of Tokyo for 410 yen. The Keikyu Line has direct access to Shinagawa in only 11 minutes. Combine the 410 yen ticket with a 24 hour Tokyo Metro and Toei train pass for 1200 yen. Considering that a single ride on the Tokyo Metro is 170 yen and a single ride on the Toei Lines is 180, you’ll save lots when getting around Tokyo. Keep in mind that this pass valid only on the Toei and Tokyo Metro lines. In this case, considering picking up a rechargeable PASMO card as well.

Manned ticket booth next to the ticket machines. Here you can buy 24, 48, or 72 hour train passes as well as PASMO/Suica cards.

Use the Tokyo Monorail to Reach Tokyo Station , Hamamatsucho Station or Shin Urayasu The ticket machines and boarding area for Tokyo Monorail are to the left as you exit the arrival lobby. The monorail is a wonderful way to see the waters of Tokyo Bay as well as the city’s iconic sites. A ticket to Hamamatsucho is 490 yen for a scenic 13 minute train ride.

Ticket machines and ticket gates

3) Must-Try Services at Haneda Airport!

Before you make your way to your final destination within Japan, be sure to check out these useful services available at Haneda Airport !

Mailing Letters and Postcards From Japan

tourist information center at haneda airport terminal 2

There’s no post office inside Haneda Airport but you can make use of these post boxes. Let your loved ones know with a postcard that you've arrived in Japan. You can also mail gifts and souvenirs before leaving to free up space in your suitcase. As long as your package fits in the box, you’re good to go. Buy your stamps on the 3rd Floor Departure Lobby at luggage storage or on the 1st Floor at Air Lawson. The post boxes are located in the middle of the 3rd floor next to the escalator near the Information Desk. (A postcard postage stamp for all international mail is 70 yen. Letters up to 25 grams are 90 yen; letters up to 50 yen are 160 yen. All prices are listed as a reference only.)

The Hands-Free Approach to Luggage ANA Sky Biru Service/JAL ABC

tourist information center at haneda airport terminal 2

If you’d rather send your heavy luggage directly to your hotel rather than carry it around, simply head to the service counters operated by ANA and JAL. When you exit the arrival gate head to your immediate right. Both ANA and JAL offer similar rates, so there’s no need to worry about cost. But, if you have an ANA or JAL you can earn miles. Dimensions under 100 cm: 1690 yen Dimensions under 169 cm and under 25 kg: 2360 yen Same-day delivery within the Kanto region for luggage dropped off by 11 a.m. Alternatively, pay an additional 300 yen for same day delivery to Tokyo and Kanagawa on luggage dropped off by 3 p.m. You can also schedule a pickup to have your luggage delivered to Haneda . Location: 2nd Floor (drop off) Location: 3rd Floor (pick up) Hours of Operation: 24 hours

Getting connected: Wi-Fi and SIM Cards While you’ll have access to free Wi-Fi inside the airport , step outside and you’re disconnected from the outside world. Even worse, there are very few hotspots between Haneda and the center of Tokyo. Visitors in groups can get a Wi-Fi router and share among friends. Solo travels should get a SIM card. Be sure to choose the right option for your travel plans.

Softbank Global Rental

tourist information center at haneda airport terminal 2

There are two Softbank Global Rental locations in Haneda Airport . One location is in the arrival lobby and the other on the departure lobby. The above photo is of the location in the arrival lobby. Get a prepaid 1 GB SIM card valid for 7 days for 4500 yen. A 2 GB SIM card valid for 30 days costs 6000 yen. Location: 2nd and 3rd Floors Hours of Operation: 6:30 a.m. to 11 p.m. (2nd Floor location open from 6 a.m.)

XCom Global

tourist information center at haneda airport terminal 2

The red window is for pick up; the blue window is for same day signups. After business hours, return your router by placing it in the return box located on the right side underneath on the counter. Get a Wi-Fi router for 780 yen per day. You’ll get a discount if you sign up for more than 8 days. Location: 3rd Floor Hours of Operation: 4 a.m. to 2 a.m.

Pick Up Pre-Purchased Duty Free Goods Air BIC CAMERA Haneda Airport International Terminal Store

tourist information center at haneda airport terminal 2

Did you know that if you shop at Bic Camera, your items can be sent directly to Haneda Airport for collection? Simply present your receipt at the Air BIC CAMERA counter on the 2nd floor of the Departure Lobby. You can also purchase last-minute items like home appliances, medicine, and cosmetics. Location: 2nd Floor Arrival and Departures Lobby Hours of Operation: 7 a.m. to 10 p.m.

For Maps and Information

tourist information center at haneda airport terminal 2

Along with the airport ’s Tourist Information Center , you’ll find pamphlets throughout the airport . Pick up a few for the latest information on events, bargains, and maps to guide you to your airport destination.

Charge your Phone in a Pinch!

tourist information center at haneda airport terminal 2

Take the escalator to the arrival and departure lobby on the 3rd floor and you’ll find rows of outlets perfect for charging your electronic devices. The best part? It’s free. Sit back at a desk and do some last-minute research on your computer or tablet before your flight takes off.

Haneda Airport International Passenger Terminal

  • Address Hanedakuukou, Ota-ku, Tokyo, 144-0041 View Map
  • Nearest Station Haneda Airport International Terminal Station (Keikyu Airport Line / Tokyo Monorail Haneda Airport Line)
  • Area Haneda
  • Category Other Sightseeing

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Haneda Airport International Terminal Guide

There’s more to do than just board a flight at Haneda Airport International Terminal – this world-class airport is full of restaurants, great shops, and useful services to make your travels that much smoother. Here’s everything you can do with a few extra hours in the airport.

View from the observation deck at Haneda Airport.

Note: If you’re arriving at Haneda on an international flight, see our full Arriving at Haneda Airport guide .

Haneda Airport International Terminal Guide Overview

There are two schools of thought when it comes to boarding a flight: dashing through the gates just in time, or arriving well ahead of time. We belong in the latter camp. Why endure all the extra stress of potentially missing your flight? Luckily, the international terminal at Haneda Airport is beautifully designed, with great food and retail options to make your pre-flight hours as pleasant as possible – so much so that you’ll seriously consider arriving at Haneda as early as possible!

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There’s a lot you can do at Haneda Airport besides rushing through security to hop on a plane. We’ve put together a comprehensive guide to the international terminal. Here’s what it covers:

Getting to Haneda Airport International Terminal

What to eat in the international terminal.

  • Shopping in Haneda Airport
  • Useful things to do in Haneda Airport

Haneda Airport International Terminal Area Map

Recommended accommodation for haneda airport.

All the places mentioned in this article are shown on our comprehensive Haneda Airport International Terminal map at the end of this article.

Inside the international terminal - light and airy.

Located in Ota Ward just outside of the central Tokyo area, Haneda Airport is the most convenient choice for travellers flying in and out of this part of Japan. You can get here by bus (approximately one hour from Shibuya Station), train (15 minutes on a rapid Keikyu line train from Shinagawa Station), and monorail (13 minutes on the rapid monorail from Hamamatsucho Station).

In short, the rapid monorail is the fastest and most scenic route, especially if you’re staying on the east side of the city. Check out our guide to airport transport for more .

Shops and restaurants in Edo Market.

Airports aren’t exactly known for good food, but Haneda Airport dispels every stereotype there. Restaurants here are decent to good, and there’s a wide variety of mostly-Japanese fare. There’s tempura, sushi, tonkatsu, curry, green tea desserts, and even Japanese-Italian food. What we’ve mentioned below just scratches the surface. Best of all, food at Haneda airport isn’t overpriced for what it is – it’s similar to what you’ll pay for a meal in central Tokyo.

The most important thing to remember is that anything and everything worth eating in Haneda Airport can be found before security. There’s very little of note around the gates, so if you’re looking for a square meal to tide you over pre-flight, head over to “Edo Market” on the 4th floor after you drop off your baggage at your airline’s check-in counter.

Tuna sushi at Ariso.

Order sushi off an iPad

Yes, you can squeeze in one last sushi meal before you leave Tokyo! Head over to Ariso on the 4th floor for some very decent mid-range sushi. The fish is fresh and good, they don’t stint on the neta (topping), and every piece is made to order.

Each seat comes with its own iPad for ordering.

It’s counter-seating only here. You’ll order off an iPad in front of you – language options include English, Korean, and Chinese – and there’s even ways to specify whether you want wasabi in your sushi or not. We recommend the 5-piece tuna set, and any kelp-marinated fish on the menu.

The Zunda Saryo storefront.

Sip on a green bean vanilla milkshake

Zunda is a regional Sendai speciality of sweet edamame bean paste – unorthodox if you’re used to red bean paste, but don’t knock it till you try it! Try zunda mochi (rice cake coated with bean paste) at Zunda Saryo on the 4th floor for a taste of the north.

We personally love the “Zunda Shake.” It’s a modern take on this traditional Japanese dessert – they blend edamame paste into a rich vanilla milkshake that holds its own against any Shake Shack concrete.

Rice balls at Tempura Takahashi.

Snack on tempura-stuffed rice balls

Why have plastic-wrapped rice balls when you could have them freshly made and stuffed with tempura? That’s what you get at Tempura Takahashi, a take-away only tempura stand next to Zunda Saryo on the 4th floor. Rice balls filled with deep-fried chicken, prawns, and squid make fantastic light meals when you can’t face a full dinner pre-boarding. They’re good snacks to have on you after passing through security, too.

Takahashi doesn’t just do rice balls, of course. You can get full tempura rice bowls to go, for between JPY750 and JPY1250. It’s not the same as a piping hot sit-down tempura dinner, but for a generously-sized bento box like this, who’s complaining?

The menu at Tsurutontan.

Slurp some noodles

Few things are more satisfying than a hearty bowl of chewy udon noodles. Slurp your way through Tsurutontan’s ginormous bowls. They might be a chain restaurant, but the quality of their noodles is remarkably consistent and delicious across all their outlets; the Haneda branch is no exception. Choose from sukiyaki-style udon, carbonara udon, mentaiko (spicy cod roe) udon, fried prawn curry udon, and more. The sky’s the limit!

Alternatively, hit up Setagaya for a delicious bowl of ramen noodles. With a punchy soy-flavoured sardine and bonito broth, this bowl doesn’t hold back on flavour. Depending on the time of day, you’ll probably see queues in front of the restaurant. It’ll be a fast meal – turnover at ramen joints is fairly quick – but you should still budget a little time before you go through security.

The Katsusen storefront.

Snarf a plate of tonkatsu

Who doesn’t like a juicy pork loin cutlet coated in breadcrumbs and deep-fried? A meal at Waton Katsusen is straightforward and uncomplicated – decent tonkatsu set meals at relatively reasonable prices. It’s not dirt cheap, but the cost-performance is good.

Tully’s Coffee on the second floor in the arrivals hall.

Caffeinate yourself

At the time of writing, Haneda Airport does not have great coffee – yet. It’s slim pickings for coffee connoisseurs, sadly, but there are several places to get your caffeine fix right off the plane. Head over to Tully’s Coffee (in the arrivals hall on the second floor, next to the showers) or Cafe Cardinal (departures hall).

Saryo Itoen is located near the escalators, at the entrance to Edo Market.

Alternatively, if you prefer caffeine in the form of green tea rather than coffee, try Saryo Itoen, a tea house on the 4th floor. There’s matcha and various kinds of tea, and a good selection of tea-flavoured ice creams and parfaits for the sweet of tooth.

Colourful streamers decorate the center stage at Edo Market.

Shopping in Haneda Airport International Terminal

Haneda Airport has excellent duty-free shopping. There’s everything from electronics to crafts to handmade spectacles. To engage in some retail therapy, head to the 4th and 5th floors of the international terminal. The easiest way is via the escalators in the center of the departures hall on the 3rd floor.

Kit-Kat boxes displayed at the front of a shop.

Pick up Japanese Kit-Kats and other candies

Last-minute shoppers, never fear – you can still pick up fun-flavoured Kit Kats at the airport! Several retail outlets around the departure lobby and upper floors stock boxes of these chocolate-covered wafers. You’ll find flavours like plum wine, sake, Hokkaido melon, peach, grape, and Tokyo Banana. It goes without saying that they make excellent souvenirs.

SORADONKI on the 5th floor of the international terminal.

For a fairly comprehensive candy and toy collection, you could also head over to SORADONKI – that’s Haneda Airport’s own Donki Hote to you. It doesn’t have the scale of most Donki Hote outlets in Tokyo city proper, but you’ll get a similar sense of concentrated retail madness. Pocky biscuits, sunglasses, nail clippers, makeup – if you want it, you’ll probably find it here.

The entrance to Kiri, a Japanese designware shop.

Collect some ceramics

Think shopping in Haneda is just tourist tat? Think again. Kiri is where you pick up some stylish gifts for that design-savvy friend of yours. Whether it’s gorgeous blue Arita-yaki ceramics from Saga prefecture, hand-painted porcelain from Ehime prefecture, or handmade Japanese candles, those with a taste for the finer things in life will love this store.

Blue Arita-yaki plates from Saga prefecture.

These small pleasures don’t come cheap. For instance, a set of five small porcelain plates will set you back anywhere from JPY5400 to JPY9720. You’ll need slightly deeper pockets for these souvenirs!

Here’s where you go for boutique beauty products.

Test out some cosmetics

Tourists love shopping for Japanese bath and beauty products. What else could explain the proliferation of drug stores all over Tokyo touting tax-free shopping? The unfortunately-named Airport Drug drugstore in the departures hall stocks the usual range of products you’ll have seen in many similar stores, from face masks to vitamin and mineral supplements.

A selection of face soaps, one of which contains gold leaf.

For a more unique selection of products, you’ll want to head over to Makanai Cosme on the 4th floor. Whether it’s face masks containing real gold leaf, konnyaku sponges, silk pumice stones, or seasonally-scented soaps, these products will make you want to treat yourself come bathtime. They make great gifts, too!

The entrance to Kaizosha-Shoten.

Read a book or two

Not everyone enjoys watching movies on a plane. Swing by the airport bookstore and swipe some books for your long-haul flight! Kaizosha-Shoten on the 4th floor stocks a very decent range of English-language books from the latest fiction bestsellers to light reads. You’ll find many Murakami novels, as well as plenty of John Grisham, Danielle Steele, Jodi Picoult, Sophie Kinsella, and Anne Tyler.

If light reads don’t float your boat, they also stock a good range of Japan-related books, ranging from yakuza memoirs to Japanese garden primers to introductions to samurai culture.

Itoya is a compact but well-stocked stationery shop.

Stock up on stationery

Nothing quite compares to visiting their main 12-storey outlet in Ginza, but stationery buffs – and everyone else – will enjoy browsing the Haneda branch of Itoya. Adorable patterned fans for summer? Check. Seafood-themed notebooks? Here. Fountain pens at JPY35,000 a pop? You can splash out right here.

Stock up on Hello Kitty merchandise here.

Get a crash course in Japanese pop culture

If you missed out on a visit to Akihabara, head over to the 5th floor. There are two shopping areas – the “hot” and “cool” zones respectively – filled with shops catering to all your pop culture needs. Whether it’s racing cars from Hakuhinkan Toy Park, a vending machine dispensing Pokemon toys, or adorable cat merchandise from Hello Kitty Japan, you’ll find plenty to amuse yourself and your kids.

If that’s not enough, there are plenty of gachapon machines dispensing little toys and tchotchkes. They’re perfect for getting rid of all those excess coins you accumulated on holiday.

Samsonite suitcases for sale.

Swap out your suitcase

Need more room for all the souvenir shopping you just indulged in at the airport? Hit up Travel Pro-Shop Toko for a sleek new Samsonite suitcase or three. Best of all, they’ll take your beat-up bag for disposal when you purchase a new suitcase (a one-for-one deal), so you don’t need to worry about where you’re going to bin your old wheels.

The shower rooms are located in the arrivals hall on the second floor.

Things to do in Haneda Airport

Take a shower.

Everyone just wants to get clean coming off a long-haul flight – right? If you have a short layover at Haneda Airport without an airport stay, a quick shower is just the ticket for recovering from a double-digit-hour flight.

Showers are conveniently located at the arrivals hall on the second floor near Tully’s Coffee. A half-hour session costs JPY1030, and JPY520 per 15-minute extension. They provide towels, shampoo, conditioner, body soap, and hair dryers; but if you want any extras like toothbrushes or makeup remover, this will cost a little extra. These shower facilities are open 24/7.

Of course, if you have free lounge access between flights, you won’t need to use these particular showers – just head over to your lounge.

SoftBank Global Rental is one place to pick up a data SIM.

Pick up some pocket WiFi or a data SIM

One of the most useful things you can do before heading out to explore Japan is picking up some pocket WiFi. You can do this right at the airport. Outlets like KDDI au, Mobile Center, and Softbank Global Rental are your best bets for picking up data SIMs on the day.

However, if you prefer planning ahead, it’s super easy to arrange a pocket WiFi device beforehand and you’ll only have to pick it up at the airport on arrival. Check out our guide on How To Buy a SIM Card in Tokyo for more .

Post boxes near the information desk.

Post a letter or package

You’ll see multiple signs around the departures hall informing you that there are no post boxes after security. It’s important! Whether it’s a last-minute postcard to a friend or the pocket WiFi router that needs returning, you’ll need to drop everything off before going through security. Feed your letters to the red Japan Post boxes beside the escalators near the information desk in the departures hall. The nearest airline counter is row F.

A baggage delivery service operated by ANA in the departures hall

Send your luggage to your hotel

Don’t be that person dragging your massive suitcase up narrow staircases and on crowded trains all over Japan. Save yourself the hassle and send it to your hotel instead! Japanese luggage forwarding services are efficient, timely, and pretty much always arrive where they’re supposed to. It’ll cost you under JPY2000 per medium-sized suitcase, but the freedom of walking around unencumbered is priceless.

Pro-tip: if you’re at the arrivals hall on the second floor, the JAL ABC and ANA baggage delivery service counters usually see long queues. To skip the lines, head over to their counters in the departures hall on the 3rd floor. Queues here are usually short or non-existent.

Alternatively, you can book your luggage delivery service online through an agent like Klook before you leave home. See our detailed guide for more information about how Japan's luggage delivery services work.

Coin lockers in the departures hall.

Store your baggage

If you’re going on a day trip out of Haneda, it’s best to stash any excess baggage somewhere at the airport. Those with backpacks or carry-on suitcases may want to consider using the coin lockers. We recommend those on the departures floor (3F), which are near the bathrooms on both ends of the hall. Small ones cost JPY300 and larger ones cost JPY500. These are the prices for 24-hour use.

The baggage storage counter in the arrivals hall also offers dry-cleaning services. Win!

Those with anything larger than cabin-sized baggage will need to go to a manned baggage storage counter. You’ll find these in both the arrivals and departures lobby – pick one that’s convenient for you. Prices will vary by the size of your suitcase. The counter in the departures hall also offers wrapping services for your baggage; be warned that it’ll take around 10 minutes per piece.

This massage center is on the 5th floor.

Enjoy a massage

Flights can really wreck your body – humans weren’t made to sit for hours in an upright chair! Head to Raffine on the 5th floor for a well-deserved massage between flights. If you’re not feeling up to a long manual unknotting, you could just soak your feet in a hot “foot spa” for a few minutes. It’ll set you back around JPY540 for 5 minutes.

SMBC bank is one place to exchange some currency.

Exchange some money

As a rule of thumb, one should probably never exchange cash at airports – rates tend to be mildly extortionate. But if you’re in a pinch, there are a few places in the international terminal where you can swap out one currency for another. The departures hall (3F) has three – SMBC, Mizuho, and Travelex respectively. If you have time, compare rates across them to see which one will give you the best deal that day.

Seven Bank ATMs in the departures hall.

Withdraw some cash

Alternatively, if you need some yen, just head over to the Seven Bank ATMs in the departures hall. They take international cards!

Travel insurance for Japan

Considering travel insurance for your trip? World Nomads offers coverage for more than 150 adventure activities as well as emergency medical, lost luggage, trip cancellation and more. But if you’re a Japan resident and speak fluent Japanese, you might choose to buy yours at either of the Japanese insurance counters in the departures hall. These are Tokyo Marine & Nichido Fire Insurance and Sompo Japan Nipponkoa Insurance Inc. respectively.

Charging stands near the information desk in the departures hall.

Charge your phone

No one really likes carrying extra battery packs. There are a number of charging stands after you go through security, but if you’re hanging out in the international terminal before boarding your flight, the most convenient ones are near the information desk in the departures hall. USB cables not included.

Relax in the lounges

Lounge access isn’t just for burnt-out consultants and frequent flyers. Fork out a few dollars and you, too, can chill out in one of the airport lounges! You’ll have to go past security to access any of the paid lounges. Try the Sky Lounge or Sky Lounge Annex, both located in the international departures area. It costs JPY1030 per person for entry. Worth it for drinks and a little peace and quiet before your flight.

Purikura booths on the 5th floor in the Hot Zone.

Take some purikura pictures

Snapchat selfies are well and good, but it doesn’t have the wacky, analogue charm of a photo sticker booth selfie session. You’ll find some ultra-Japanese photo sticker booths in the Hot Zone on the 5th floor, where you can pose and primp to your heart’s content. You’ll be rewarded with stickers of you and your travelling companions – a great momento to end your trip in Tokyo. Have fun decorating your photos!

An excellent view from the seats at the Haneda Airport international terminal observation deck.

Watch the planes take off

It’s more common to run for the plane and board it, but how often do you get to slow down and watch them take off and arrive? The open-air observation deck on the 5th floor of Haneda’s international terminal gives you a full view of the proceedings. Spend some time watching planes zoom off into the wide skies. It’s more than a little awe-inducing, and perfect if you have kids into airplanes, too!

The Haneda Airport International Terminal map shows each of the locations mentioned, plus more. You can view a full size version of the Haneda Airport map too.

If you have an early morning flight, where you stay the night before makes a huge difference in your day. Or, if you have a late arrival, you might like to stay at the airport for a night instead of trying to figure out trains the moment you touch down. Airport hotels are perfect for times like this.

Besides the airport hotels, we recommend staying as close as possible to Haneda Airport to minimise travel time in the morning. A good area to check out is between Tenkubashi and Anamori-inari Stations on the Keikyu-kuko monorail line, as this is just one stop before Haneda Airport International Terminal. We’ve suggested a few hotels in this area below.

Otherwise, though, Haneda Airport is easily accessible from downtown Tokyo. If you’re not flying very early in the morning, staying at a hotel in one of the central districts is perfectly acceptable. Check out our overview of districts and hotels in Tokyo for more information.

Royal Park Hotel THE Haneda

Royal Park Hotel THE Haneda (View on Booking.com or Agoda.com ) This is the best choice if you’re taking an international flight early next morning, or you’re arriving too late to catch a train or bus into town. The entrance is literally located at one end of the departures hall in the international terminal. And as expected of this hotel brand, rooms are stylish, modern, and comfortable. They won’t be the largest rooms around, but you’ll have a good night’s rest. Don’t underestimate the luxury of waking up and rolling up to your flight with just a short walk!

Haneda Excel Hotel Tokyu

Haneda Excel Hotel Tokyu (View on Booking.com or Agoda.com ) This airport hotel is in Terminal 2 (one of two domestic terminals) rather than the international terminal, but with free shuttle bus services, who’s quibbling here? Rooms at Haneda Excel Hotel Tokyu aren’t huge, but they’re clean, quiet, and well-stocked with amenities – even a hairdryer and an iron for business travellers. The WiFi is decent, there’s room service, and there’s a good variety of newspapers if you still read paper versions.

Hotel JAL City Haneda Tokyo

Hotel JAL City Haneda Tokyo (View on Booking.com or Agoda.com ) Located a 10-minute taxi ride from Haneda Airport, rooms at Hotel JAL City Haneda Tokyo are pretty much what you expect from a Japanese business hotel. The rooms are on the smaller side – you’ve been warned if you have large suitcases – but they are otherwise comfortable, well-designed, functional, and clean. Mattresses here are very decent if on the moderately firmer side, and with quiet surroundings, you’ll get a good night’s sleep. With a trouser press and iron in each room, you know who their main clientele are! They also have a free shuttle service between the hotel and Terminals 1 and 2. The surrounding area also has some decent restaurants – skip the hotel restaurant.

Hotel JAL City Haneda Tokyo West Wing

Hotel JAL City Haneda Tokyo West Wing (View on Booking.com or Agoda.com ) As with their sister hotel, rooms at Hotel JAL City Haneda Tokyo West Wing are also on the smaller side – they’re pretty similar at both places. Don’t expect much closet – or indeed suitcase – space. But, room prices here aren’t bad at all given the location. They also have all the amenities you’ll need, especially if you’re a business traveller. The complimentary shuttle service here goes straight to the international terminal, so if you’re heading to the domestic terminal, you’ll need to transfer to a different bus at the sister hotel.

Hotel MyStays Haneda

Hotel MyStays Haneda (View on Booking.com or Agoda.com ) The MyStays hotel brand is fairly consistent across their branches. Rooms here are small when compared to similar hotels internationally, but they’re larger than most Japanese hotel rooms of this ilk. More importantly, they’re clean and comfortable. The toiletries provided in the rooms are good, as are the rest of the amenities. The train station is a 5-minute walk away, and there’s also a free shuttle bus to Haneda Airport. The only thing is that we would suggest skipping breakfast – it’s not really worth the money. Also, pick up some coffee from a convenience store nearby as there’s none in the room.

Other Useful Haneda Information

  • For full details on trains, buses and taxis between Haneda Airport and Tokyo, see our Tokyo Airport Transport page .
  • Arriving at Haneda Airport gives you a comprehensive rundown of what to expect when you step off the plane and enter Haneda airport
  • If you need to stay at Haneda itself, see our Haneda Airport Hotels page for recommendations on the best places to stay
  • For full details on SIM cards, pocket wifi and cell phone rentals, see our Internet in Japan for Tourists page .
  • For some recommended hotels for your stay in Tokyo, see our Tokyo Hotels page .
  • See our guide to arriving at Narita , Tokyo's main airport for international flights.

Tokyo Vacation Checklist

  • For all the essentials in a brief overview, see my First Time In Tokyo guide
  • Check Tokyo accommodation availability and pricing on Booking.com and Agoda.com - often you can book with no upfront payment and free cancellation
  • Need tips on where to stay? See my one page guide Where To Stay In Tokyo
  • You can buy shinkansen (bullet train) tickets online from Klook - popular routes include Tokyo to Kyoto , Tokyo to Osaka and Tokyo to Hiroshima
  • You can buy a Japan SIM card online for collection on arrival at Tokyo Narita or Haneda airports. Or rent an unlimited data pocket wifi router
  • See my comprehensive Packing List For Japan
  • Compare airline flight prices and timings for the best Japan flight deals . Check my guides to arriving at Narita Airport and at Haneda Airport .
  • If you're visiting more than one city, you might save money with a Japan Rail Pass – see if it's worth it for you
  • A prepaid Welcome Suica card makes travelling around Tokyo much easier - here's how
  • World Nomads offers simple and flexible travel insurance. Buy at home or while traveling and claim online from anywhere in the world

Tokyo District Map

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Haneda Airport

  • Haneda Airport
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Due to precautionary measures against COVID-19 (coronavirus), some facilities will open later in the year. Please check the individual facility websites for updates.

Haneda Airport (Tokyo International Airport)

Haneda Airport (HND), also known as Tokyo International Airport, is the closest airport to Tokyo. It's around 30 minutes by train from the center of Tokyo, making Haneda more convenient to the city than Tokyo's other major airport, Narita Airport. Haneda Airport has three terminals. Terminal 1 is a hub for Japan Airlines (JAL) domestic flights, along with Skymark Airlines and some Starflyer flights. Terminal 2 is a hub for All Nippon Airlines (ANA) domestic flights, along with Air Do, Solaseed Air and some Starflyer flights. Terminal 3 is the international terminal. Free shuttle buses take you between the three terminals, making transfers easy. All three terminals have direct links to train and monorail services into Tokyo. The airport is expanded to accommodate more visitors for the Tokyo 2020 Olympic and Paralympic Games, with a new complex, HANEDA AIRPORT GARDEN, due to open in spring 2020. HANEDA AIRPORT GARDEN has hotels, shopping, events spaces and a bus terminal.

tourist information center at haneda airport terminal 2

How do I get from Haneda Airport to Tokyo?

From Hamamatsucho Station, you can transfer to the Yamanote Line for destinations in central Tokyo including Tokyo Station, Shibuya Station and Shinjuku Station.

There are taxi ranks in front of each terminal. Flat-rate taxi fares are available to most central destinations. Transferring by taxi is more expensive than other options, but can be a reasonable option if you are in a group.

If you're planning to explore beyond Tokyo, a rental car can be a cost-effective option. There are several car companies with desks in the arrivals hall at Terminal 1 and 2, including Nippon Rent-A-Car, Toyota Rent-A-Car, Nissan Rent-A-Car, Times Car and Orix Rent-A-Car. You will be directed to a shuttle bus to your preferred rental car office.

What if I have an early departure or late arrival?

The earliest train to Haneda arrives a little after 5 a.m. and the last train departs around midnight. The earliest Airport Limousine bus arrives at the airport at 4:25 a.m. and the last bus leaves Haneda at 2:20 a.m., with limited stops.

Services at Haneda Airport

Where can i eat at haneda airport.

Some of Tokyo's best restaurants have outlets at Haneda Airport. Terminal 3 (the international terminal) has more than 20 restaurants around Edo Alley, a reproduction of an atmospheric Edo-period (1603–1867) street. Choose from favorites like sushi, ramen, yakitori and soba noodles. There are also cafes in the airport. The new HANEDA AIRPORT GARDEN complex has 30 restaurants.

Are there vegetarian or halal restaurants?

Where can i stay near haneda airport, what can i buy at haneda airport.

There are general shops such as convenience stores and news stands at all terminals. Terminal 3, the international terminal, has several dedicated shopping areas. Edo Alley, on the fourth floor, looks like a traditional Japanese street, with souvenirs from all over the country. Tokyo Pop Town, on the fifth floor, has popular cartoon characters and toys. The new HANEDA AIRPORT GARDEN complex has 60 shops.

Where can I get a SIM card or pocket Wi-Fi device?

You can buy a prepaid SIM card from vending machines and convenience stores in the arrivals area at Terminal 3. Dedicated counters in the arrival areas at Terminal 3 sell prepaid SIM card and rent pocket Wi-Fi devices. These stores are generally open from around 6:00 a.m. to 10:00 p.m.

Where can I change money or find an ATM?

Where can i pick up my japan rail pass, where can i buy a suica or pasmo card, what can i do if i have a layover at haneda airport.

Haneda Airport is open 24 hours a day, including many of the shops and cafes in Terminal 3. There are hotels connected to the airport for long stays. For a few hours, you can reserve a refresh room with a lounge and shower, both airside in the departure area and after arrival. A new 24 hour spa, Izumi Tenku no Yu Haneda Airport, is on top of the Villa Fontaine Premier Haneda Airport Hotel, connected to Terminal 3. Visitors can enjoy indoor and outdoor hot spring baths, a hot stone spa and relaxation rooms.

What can I do with my luggage?

You can store your luggage at the airport in a coin locker, or a storage facility. This is a good option if you are taking a short trip from Haneda Airport and don't need all your luggage. In the arrivals area, there are several companies who will deliver your luggage to your hotel or residence.

What other facilities are there at Haneda Airport?

You can find prayer rooms, smoking areas and children's play areas. Ask at the information desks if you need to use a wheelchair within the airport or need assistance to get to your destination.

Inside the HANEDA AIRPORT GARDEN complex, you can visit the Omotenashi Centre, with tourist information, currency exchange, luggage storage and other helpful services.

Last updated: 27 Sep 2022

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Tokyo Tourist Information Center, Haneda Airport

tourist information center at haneda airport terminal 2

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tourist information center at haneda airport terminal 2

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tourist information center at haneda airport terminal 2

TOKYO TOURIST INFORMATION CENTER, HANEDA AIRPORT: All You Need to Know BEFORE You Go (with Photos)

  • Sun - Sat 12:00 AM - 11:59 PM
  • (0.10 km) The Royal Park Hotel Tokyo Haneda
  • (0.30 km) Hotel Villa Fontaine Grand Haneda Airport
  • (1.54 km) Keikyu EX Inn Haneda
  • (1.96 km) Hotel JAL City Haneda Tokyo
  • (2.05 km) Hotel JAL City Haneda Tokyo West Wing
  • (0.02 km) Kebab Kobo
  • (0.03 km) Tsukiji Miyagawa Honten
  • (0.03 km) Nihombashi Dashi Bar, Haneda Kuko
  • (0.04 km) Zundasaryo
  • (0.04 km) Caffe & Bar Pronto Haneda International Terminal
  • (0.04 km) Edo Koji
  • (0.04 km) Tiat Sky Road
  • (0.04 km) JR East Travel Service Center - Haneda Airport International Terminal
  • (0.04 km) Hakuhinkan TOY PARK Haneda Airport
  • (0.04 km) Airserve Haneda Airport
  • Tourist Information Center

Tokyo Tourist Information Center Haneda Airport Branch

Tokyo Tourist Information Center Haneda Airport Branch

More Information (Japan National Tourism Organization)

Resting Spots Nearby Events Nearby TICs

  • Travel Between Terminals

You can go between terminals using the Free Shuttle Bus, Keikyu Line / Tokyo Monorail, Underground Passageway (T1-T2), and Transit Ramp Bus.

Image Travel Between Terminals

Free Shuttle Bus

Keikyu line / tokyo monorail, underground passageway (t1-t2).

Free Shuttle Bus image

The free shuttle bus between terminals operates on the following route.

  • 12:00am - 5:00am 30 minute intervals for some hours 5:00am - 8:00pm 4 minute intervals 8:00pm - 12:00am 8 minute intervals

Travel between all of the terminals

  • Please note in advance that buses may be delayed slightly due to road congestion.
  • T1​ ​ (Terminal 1)
  • T2​ ​ (Terminal 2)
  • T3​ ​ (Terminal 3)

T1 (Terminal 1)

1st floor (Arrival Lobby) Bus Stop 8

First Floor (Arrival Lobby) Bus Stop 8

T2 (Terminal 2)

1st floor (Arrival Lobby) Bus Stop 9

First Floor (Arrival Lobby) Bus Stop 9

T3 (Terminal 3)

The boarding area for the free shuttle bus headed to Terminals 1 and 2 is located at Bus Stop 0 on the first floor of the passenger terminal 

Bus Stop 0

Transit Boarding Tickets are distributed free of charge to customers moving between terminals to transfer from domestic to international flights, international to domestic flights, or international to international flights. These tickets can be used to travel between Terminals 1 and 3 and Terminals 2 and 3 on the Keikyu Line / Tokyo Monorail.

Transit Boarding Tickets are distributed only to customers transferring from domestic to international flights, international to domestic flights, and international to international flights. (You will be asked to present your passport/flight tickets, etc. as confirmation.)

For Customers Using Domestic<->International Transit image

Distribution of Transit Boarding Tickets

Distribution of Transit Boarding Tickets image

At the Information Counters in each Terminal, Transit Boarding Tickets are distributed free of charge to customers for travel between Terminals 1 and 3 and Terminals 2 and 3 on the Keikyu Line / Tokyo Monorail. Please use these tickets when transferring within Haneda Airport.

  • You can use either the Keikyu Line or the Tokyo Monorail.
  • Information is available for distribution at one Information counter each in Terminal 1, Terminal 2, and Terminal 3.
  • Only available for: Passengers transferring between domestic and international flights or between international flights. (Your passport and boarding pass will be checked.)

  * Please visit one of the counters below to use your transfer ticket.

  • Terminal 1: B1F
  • Terminal 2: B1F
  • Terminal 3: 2F

The underground passageway can be used to move between Terminal 1 and Terminal 2. This is a moving walkway that is approximately 400 meters long.

  The underground walkway between Terminals 1 and 2 is out of service due to construction in the connecting walkway (MSW). * It is possible to move between Terminal 1 and Terminal 2.

  We apologize for any inconvenience this may cause and thank you for your understanding.

Underground Passageway image

  • Restaurants & Shops
  • Floor Guide

IMAGES

  1. Guide to Accessing Haneda Airport: A Must-See for First-Time Visitors

    tourist information center at haneda airport terminal 2

  2. Tokyo Haneda Airport is a 5-Star Airport

    tourist information center at haneda airport terminal 2

  3. Haneda Airport Terminal 2 Info

    tourist information center at haneda airport terminal 2

  4. Haneda Airport International Terminal Guide

    tourist information center at haneda airport terminal 2

  5. Haneda Airport Terminal 2, Ōta Tokyo

    tourist information center at haneda airport terminal 2

  6. The Complete Guide to Haneda Airport Arrival Lobby

    tourist information center at haneda airport terminal 2

VIDEO

  1. Haneda Airport Terminal 3 Planespoting-1

  2. 羽田空港第2旅客ターミナルのエレベーター

  3. 【4K】🇯🇵🗼Walking around Haneda Airport Terminal 1 (羽田空港)🎧 in 2021, Ota Ward, Tokyo, Japan

  4. Japan improves hospitality skills to attract foreigners during spring

  5. Haneda Airport condition is changed!!

  6. Haneda International Airport Terminal 3 Departure, 2 Jan 2023

COMMENTS

  1. Tourist Information

    This is the official site for the Haneda Airport Passenger Terminal. Search. Site top; Flights Restaurants & Shops. Restaurants & Shops Top. Restaurants & Shops Top. Restaurants; Shops ... (Terminal 2) Tourist Information Center / Ticket Counter: Opening Hours 5:45-23:00; phone number 03-6428-5840; 2F Terminal Lobby (South)

  2. Jtbのtourist Information Center | 東京・東京周辺を訪れる方は必見

    Tourist Information Center Haneda Airport Terminal 2 is a travel center for foreign visitors to Japan. To ensure that foreign visitors to Tokyo will have an unforgettable trip our staff will do their utmost best to fully assist them with any requests. TOPICS. 2023.10.29.

  3. Tokyo Tourist Information Center Haneda Airport

    2nd floor, Haneda Airport Terminal 3, 2-6-5, Haneda-kuko , Ota City, 144-0041: Stations Nearby: 1 min. on foot from Keikyu Airport Line Haneda Airport Terminal 3 Station 1 min. on foot from Tokyo Monorail Haneda Airport Terminal 3 Station: TEL: 03-6428-0653: FAX: E-MAIL: [email protected]: Languages: Japanese / English / Chinese / Korean ...

  4. Keikyu Tourist Information Center

    Keikyu Tourist Information Center (Haneda Airport Terminal 3) Location. Haneda Airport Terminal 3 2nd Floor Arrival Lobby Next to the ticket gates. Hours. 8:00~22:00(365 days a year) Languages. Japanese, English, Chinese, Korean. *1 staff who speaks Hindi is also available.

  5. Haneda Airport : A Complete Guide to the International Terminal

    There are two branches on the 4th floor of the Haneda International Terminal. Opening hours: JidaiKan 時代館 6:30 am - 10 pm MeisanKan 名産館 7 am - 10 pm Read more 15 of the best food souvenirs to buy at Haneda Airport Japan is renowned for its unique food items that can't be found anywhere else in the world. So if…

  6. Tokyo Tourist Information Center Haneda Airport

    Facility Information Hours of Operation 0:00-24:00 Holidays Address 〒144-0041 Haneda Airport Terminal 3 2F, 2-6-5 Hanedakuko, Ota-ku, Tokyo (東京都大田区羽田空港2-6-5羽田空港第3ターミナルビル2階) TEL

  7. Tokyo Tourist Information Center, Haneda Airport

    C$181.68. per adult (price varies by group size) The area. 2-6-5 Haneda Airport 2F Haneda Airport International Line Passenger Terminal, Ota 144-0041 Tokyo Prefecture. Neighbourhood: Haneda / Kamata. Haneda / Kamata is known for its airport with many hotels popping up with the increase in international flights.

  8. Tokyo Tourist Information Center, Haneda Airport

    Cable Car Tours. from. AU$710.60. per group (up to 4) The area. 2-6-5 Haneda Airport 2F Haneda Airport International Line Passenger Terminal, Ota 144-0041 Tokyo Prefecture. Neighbourhood: Haneda / Kamata. Haneda / Kamata is known for its airport with many hotels popping up with the increase in international flights.

  9. The Complete Guide to Haneda Airport Arrival Lobby

    東京観光情報センター 羽田空港支所. Address The second floor of the HanedaAirport international terminal, 2-6-5, HanedaAirport, Ota-ku, Tokyo, 144-0041. View Map. Nearest Station Haneda Airport International Terminal Station (Tokyo Monorail Haneda Airport Line). Phone Number 03-6428-0653.

  10. Airport guide(2F)

    Hours of Operation: 9:00 a.m.-5:00 p.m. (JST) Closed during the year-end and New Year holidays. Should you have any questions, please call Keikyu (Keikyu Corporation).Our Japanese staffs will provide consulting services to you through simultaneous interpreters. Haneda Airport Access Guide supports comfortable journeys for travelers from Tokyo ...

  11. Haneda Airport International Terminal Guide

    Haneda Airport has excellent duty-free shopping. There's everything from electronics to crafts to handmade spectacles. To engage in some retail therapy, head to the 4th and 5th floors of the international terminal. The easiest way is via the escalators in the center of the departures hall on the 3rd floor.

  12. Haneda Airport Airport Access

    Tourist Information Center; FAQ; Travel Brochures. Restaurant Search. Sustainable Travel in Japan. Online Reservation Sites. About Japan. First-Time Visitor Info ... Some of Tokyo's best restaurants have outlets at Haneda Airport. Terminal 3 (the international terminal) has more than 20 restaurants around Edo Alley, a reproduction of an ...

  13. Tokyo Tourist Information Center, Haneda Airport

    Food & Drink. from. RM 420.66. per adult. The area. 2-6-5 Haneda Airport 2F Haneda Airport International Line Passenger Terminal, Ota 144-0041 Tokyo Prefecture. Neighbourhood: Haneda / Kamata. Haneda / Kamata is known for its airport with many hotels popping up with the increase in international flights.

  14. Navigating Haneda Airport: Your Guide to Arrivals and Departures

    Ask for directions at the Tourist Information Center. At each terminal in Haneda Airport, travelers have access to two main information centers: a general Information Counter, and a Tourist Information Center. ... Address: Haneda Airport Terminal 3, 2-6-5 Haneda-kuko, Ota-ku, Tokyo Access: Located in the departure area of Haneda Airport ...

  15. Tokyo Tourist Information Center Haneda Airport Branch

    TIC (Tourist Information Center) is the information center for international tourists. ... Tokyo Tourist Information Center Haneda Airport Branch: ... Address: Haneda Airport International Terminal 2F, 2-6-5 Hanedakuko,Ota-ku: Contact: 03-6428-0653: More Information (Japan National Tourism Organization) *Please use "More options" on the Map ...

  16. Activating the JR Pass at Haneda Airport

    To get there, simply follow the signs with Railways / Monorail. The JR East Japan Travel Center is open between 6:45-20:00 every day of the year. Alternatively the JR Pass can also be activated at the Tourist Information Center at Haneda Airport Terminal 2 between 6:00-23:00 but note that you need to travel to Terminal 2 first.

  17. JTB Tourist Information Center Haneda Airport Terminal 2

    JTB Tourist Information Center Haneda Airport Terminal 2, Ota-ku, Tokyo, Japan. 11 likes · 5 talking about this · 2 were here. Tourist Information Center Haneda Airport is here to assist your journey...

  18. PDF Haneda Airport Terminal 2 Floor Guide

    Medical Clinic. An emergency hot line is connected to the Toho University Medical Center Omori Hospital Emergency. Toho University Haneda Airport Clinic. Location : 1F Arrival Lobby(Domestic) 1F-16 Clinic Hours : 9:00~13:00(Reception ends at 12:30)/14:00~22:00(Reception ends at 21:30)Phone Number : 03-6428-8121.

  19. 2024 Haneda Airport runway collision

    On 2 January 2024, a runway collision occurred at Haneda Airport in Tokyo, Japan, involving an Airbus A350-900, operating Japan Airlines Flight 516 (JAL516), and a De Havilland Canada Dash 8-Q300 operated by the Japan Coast Guard (JA722A). Japan Airlines Flight 516 was a scheduled domestic passenger flight from New Chitose Airport near Sapporo, Japan, to Haneda Airport in Tokyo.

  20. Going Between Terminals

    The free shuttle bus between terminals operates on the following route. (Fri) April 26 2024 - (Tue) May 7 2024. Departure from Terminal 1 (T1->T2) First departure at 4:23am, last departure at 1:32am, Timetable (PDF: 311 KB) Departure from Terminal 1 (T1->T3) First departure at 4:32am, last departure at 1:32am, Timetable (PDF: 312 KB)