careers in hospitality travel and tourism

The magazine of Glion Institute of Higher Education

List of careers in hospitality and tourism: opportunities for learning and travel

HOSPITALITY UNCOVERED

In this article

World-class hospitality qualifications

Our bachelor’s degree in hospitality will give you the platform to launch a career in hotel management that can take you anywhere.

The hospitality and tourism industry is booming thanks to accessible international travel and consumers’ enthusiasm for discovering new places.

Continuing growth in the industry means there is an enticing range of  career paths in hospitality  and tourism you can consider when deciding on your future, such as event manager, luxury manager, marketing manager, and more.

If you’re curious about what type of role might be best for you, there are plenty of options that combine exciting opportunities for personal development and working around the world.

In this article, we’ll go over the different hospitality and tourism career pathways you could aim towards.

We’ll also discuss what the different roles entail and how you can gain the skills and knowledge to succeed in hospitality and tourism.

Why pursue a career in the industry?

With tourism and hospitality booming after Covid, there are more reasons than ever before to consider a career path in this rewarding sector.

Hospitality venues are keen to employ skilled and qualified individuals who can help their businesses thrive.

The industry itself can be an exciting and endlessly interesting area to work in. In this field, you’ll get to work with people from all over the world.

You’ll also be able to work in a range of appealing locations, since hospitality is truly a global industry. It’s also a great option for people who like to challenge themselves to continuously improve.

Hotel operations

Hotel operations roles include everything that makes a hotel run smoothly. These include:

• Front desk and guest services
• Housekeeping and maintenance
• Food and beverage services

For each of these, there will be management roles responsible for overseeing staff in their specific department. For example, a  front of house manager  supervises staff at the front desk. Generally,  hotel management  careers are all about organizing staff, monitoring projects, solving problems and making sure consumers are happy.

What are the different departments in a hotel?

There are a range of different departments in a hotel, including:

• Front of house
• Back of house and housekeeping
• Maintenance
• Event management
• Guest experience

Hotels also need general managers who handle the overall operations of all these departments.

What skills are required to work in hotel operations?

To work in hotel operations, you should work on building skills such as:

• Time management
• Team leadership
• Organization
• Analytical skills
• Communication

These useful transferable skills will set you up well for a hospitality and tourism career and in other areas too.

How can I start a career in hotel management?

There are two main routes to working in hotel management. You can either start working your way up from entry-level roles via other  careers in the hotel industry  or you can study for a  hospitality degree .

Travel and tourism 

There are also a wide range of travel and tourism industry jobs, such as:

• Travel agency management
• Tour guide positions
• Event planning and coordination
• Transportation and logistics in the tourism industry
• Adventure and eco-tourism careers

These will have many of the same requirements as hotel roles. However, they can lead to working in varied environments, especially if you work in  luxury management , which focuses on high-end services.

Restaurant and culinary services

Hospitality careers also include food and beverage services work, which includes:

• Restaurant management positions
• Culinary arts and chef careers
• Front-of-house and back-of-house staff for restaurants
• Sommeliers and beverage professionals
• Catering and  event management

What skills are required to work in restaurant management?

As well as the management skills you’d need for any of these hospitality careers, you’ll also be expected to have culinary experience for a role in restaurant management. You could gain this either through specialized study or by working in a professional kitchen environment, a bar or with a catering company.

What is the role of a sommelier?

A sommelier is a wine expert. They are usually responsible for choosing and updating a venue’s wine list. They’ll also work with chefs to make sure dishes have suitable wine pairings and they can often give advice to customers on wines that enhance their menu selections.

Hospitality marketing and sales

Another career option in hospitality is to work in marketing and sales. This can mean being responsible for:

• Sales and revenue management
• Digital marketing strategies for hotels and travel companies
• Branding and public relations
• Customer service and guest relations

How can I pursue a career in hospitality marketing?

For one of these hospitality careers, you will need a good knowledge of both the hospitality field and marketing. You can learn the skills you need from a college or  hospitality school in Switzerland  to give you the best chances of success.

What skills are essential for a sales manager in the hospitality industry?

Vital skills for a marketing or sales job in hospitality and tourism, such as marketing manager, include:

• Project management
• Data analysis

Transitioning into a career in hospitality and tourism

If you are looking to start your career in the hospitality and tourism professions, the important steps are:

• Education and training to get you the skills and qualifications needed for hospitality employment prospects
• Learning transferable skills, such as those listed in this article, to help you in whatever hospitality career you move into
• Networking and making industry connections to help you find job opportunities in tourism and hospitality
• Doing a  hospitality internship  or apprenticeship to give you real-world experience

What qualifications do I need to pursue a career in hospitality and tourism?

The best qualifications for hospitality careers are specialist hospitality certificates.

Whether you’re thinking about a bachelor’s degree, a diploma or an advanced qualification, these courses will give you the experience and skills necessary to compete for the most sought-after careers in the industry.

If you are looking at a career as a restaurant manager, you should also look for some culinary qualifications.

If you’re looking at degree options, you should aim to choose a course that includes internships. These will provide vital on-the-job training, as well as giving you a chance to network with professionals who are already established.

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What are the job prospects and growth potential in the industry.

The hospitality and tourism industries have huge potential for growth due to the demand for quality travel experiences from a global customer base.

This means there are many opportunities for career advancement, especially in luxury management and other high-end hospitality sectors.

Once established in hospitality and tourism, there are also plenty of options to either specialize in area-specific management roles or to aim for general management or executive management roles.

All of these jobs in hospitality will have their own challenges and benefits.

What skills are important for success in hospitality and tourism?

There are many skills you can develop to improve your prospects in the  hospitality business . Some of those you should work on consolidating include:

• Communication, both written and verbal
• Organizational skills
• Time management skills
• Team leadership skills
• Analytical and data handling skills
• Problem solving

All of these are transferable or soft skills, which you can use in any job role. You’ll also need to learn specific skills relating to the role you want.

For example, if you want to work in restaurant management, you should aim to build culinary skills alongside those listed above.

If you want to work in sales management, you should aim to develop skills in finance and marketing.

Hospitality and tourism careers: conclusion

Working in hospitality and tourism can be a great career for people who want to challenge themselves, travel, be constantly learning and work in a truly global enterprise.

The sector is experiencing healthy growth and consumer enthusiasm for travel and new experiences is not likely to diminish. You can expect rewarding career prospects with the possibility of advancement.

There are roles to suit all talents, including front of house, food and beverage management, hotel manager, general manager and lots more.

If you want to embrace any of the roles on our hospitality job list, the most efficient route is to get a world-recognized hospitality degree that ensures you gain the skills and knowledge to succeed.

If you want to pursue any of these  hospitality careers , from hotel general manager to  becoming an event planner , getting a quality education can be the first and most essential step.

Photo credits Main image:  Thomas Barwick/DigitalVision via Getty Images

Setting the standard in hospitality degrees

Our world-leading hospitality master’s degree is an intensive mix of developing skills and making priceless connections that mean access to roles at the highest levels of the hospitality industry.

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Diverse careers in hospitality and tourism: match your talents

10th August, 2023

In this article

If you’re passionate about creating great guest and customer experiences, the hospitality and tourism industry offers many exciting career opportunities.

Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas.

Here, we’ll explore the different jobs in tourism and hospitality and  why studying hospitality and tourism  can boost your career.

Understanding the hospitality and tourism industry

The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences.

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy.

What is the hospitality industry?

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants,  resort management , theme parks and cruise ships.

The hospitality industry is about creating a welcoming environment for guests and offering tailored experiences that meet customer needs.

What is the tourism industry?

Tourism is a key part of the hospitality industry and offers services to those traveling for pleasure or business. It can include domestic tourism, where people travel in their home country, and international tourism.

It can also encompass sightseeing, eco-tourism, cultural tourism, business travel and even adventure tours.

Where will a career in hospitality  take you?

Learn how a career hospitality opens up a world of opportunities.

Job roles and career paths in hospitality and tourism

There are many jobs in tourism and hospitality. It’s common for hospitality and tourism careers to begin with entry-level roles before progressing to management roles.

What are the different job roles in the hospitality industry?

Hospitality is wonderfully varied. There are plenty of opportunities to develop your career in a wide range of roles, including:

• Concierge:  provides guests with information about the hotel and local amenities, assists with bookings and arranging services
• Housekeeping supervisor : oversees the cleaning and maintenance of the hotel
• Front desk agent:  takes reservations, handles guest check-ins, deals with guest queries and provides customer service
• Hotel manager : has overall responsibility for the hotel management and operations
• Food and beverage manager:  oversee all restaurant operations
• Chef:  runs the kitchen at hospitality venues
• Spa manager:  manages all spa operations, including services, facilities and staff
• Event coordinator:  organizes and plans all types of events
• Sales and marketing manager:  develops and implements sales and marketing strategies to promote the business
• Revenue manager:  optimizes hotel revenue by managing room rates and inventory

What are the different job roles in the tourism industry?

Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. Here are just a few:

• Travel agent:  assists customers with planning and booking travel arrangements
• Tour guide:  provides information and guided tours to travelers
• Event planner : organizes conferences and events
• Travel writer : writes articles or blog posts about travel-related topics
• Sales and marketing manager:  responsible for creating and implementing strategies to promote tourist and business destinations, attractions or travel services
• Hospitality manager :  oversees operations at tourist attractions and visitor destinations
• Adventure tour operator:  coordinates and runs outdoor adventure activities and experiences

What are the career pathways for hospitality and tourism?

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. These pathways typically include:

• Front-line service positions, such as housekeeping and front desk
• Operations and management, including hotel and restaurant manager positions
• Sales and marketing careers
• Event planning and management
• Travel and tourism, which typically includes tour guides and travel agents
• Hospitality technology positions, such as IT managers

Front-of-house positions

What are front-of-house positions?

While the roles will vary depending on the type of hospitality and tourism business, some common front-of-house positions include:

• Guest relations manager
• Front desk agent
• Greeter/usher

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What skills are required for front-of-house roles?

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. For example:

• Effective verbal and written communication skills
• Strong customer service skills, such as being attentive, friendly and responsive
• Interpersonal skills, for example, building rapport, actively listening and maintaining professionalism
• Effective problem-solving skills and the ability to think on your feet
• Excellent organization and time management skills
• Attention to detail
• Strong teamwork, collaboration and leadership skills
• Good product and service knowledge
• Proficient at using point of sale (POS) systems if required

Back-of-house positions

Back-of-house roles are those guests typically do not see and are essential for the smooth operations of a hospitality or tourism business.

What are back-of-house positions?

Some of the common back-of-house positions you may find include:

• Food and beverage manager
• Pastry chef
• Purchasing manager
• Housekeeping staff
• Facilities manager
• Maintenance technician
• Sales and marketing
• Finance and revenue management

What skills are required for back-of-house roles?

Some of the core skills for back-of-house roles include:

• Collaboration and communication
• Detail orientation
• Multitasking
• Ability to work to strict and changing deadlines
• Good motivational and delegation skills
• A proactive attitude
• Exceptional teamwork and leadership skills

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Management and leadership roles

Management and leadership roles in hospitality and tourism involve overseeing departments. These roles are typically responsible for hiring, training and managing staff.

What are the management and leadership roles in the hospitality and tourism industry?

Here are some examples of common management and leadership roles in the hospitality and tourism industry:

• Hotel general manager
• Front office manager
• Event manager
• Spa manager
• Sales and marketing manager
• Revenue manager
• Human resources manager
• Property manager
• Maintenance manager

When it comes to the  difference between hotel management and hospitality management  you need to know that while hotel management is focused on hotel operations, hospitality management is much broader.

Hospitality management encompasses a wider range of services and sectors such as restaurants, tourism and event planning.

How can you progress to managerial positions?

There are several different ways you can progress to managerial positions in the hospitality and tourism industry, for example:

Qualifications and training

A degree in hospitality management or a related field will give you valuable knowledge, strong  hospitality management skills  and experience managing departments.

It provides an excellent foundation and puts you on the right path to a successful career in hospitality and tourism management. Hospitality internships will also give you crucial hands-on training and experience.

Gain relevant industry experience

Working in entry-level roles will give you a solid introduction to the industry and an understanding of different operational aspects of the business.

Look out for internal job opportunities where you’re currently working. Consider your current role and the positions above it and think about what path you can take that will make the best use of your skills and experience to climb the career ladder.

Securing a management position

Once you’ve built up skills and experience, it may be the right time to ask your employer about advancing to a managerial role. If there aren’t any suitable vacancies in your current workplace, you may need to consider moving somewhere new.

Specialized and niche careers

Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area.

What are some specialized careers in hospitality and tourism?

Specialized careers in hospitality and tourism offer a variety of exciting opportunities, such as:

• Travel consultant : help customers find accommodation, transport, dining and entertainment
• Sommelier : manage a business’s wine inventory and service staff and share your passion and expertise with customers
• Luxury travel advisor : curate bespoke travel experiences for high-end travelers, including personalized recommendations
• Culinary tourism specialist:  develop and lead culinary tours and share your knowledge of local cuisine and food traditions to create immersive culinary experiences
• Adventure tour guide:  lead and guide travelers on adventurous outdoor activities such as hiking or wildlife safaris
• Sustainable tourism consultant:  promote environmentally friendly practices within tourism, advising businesses on socially responsible strategies.
• Destination wedding planner:  organize and coordinate weddings at specific destinations

How can you pursue a niche career in the industry?

Start by immersing yourself in your chosen niche, researching industry trends and practices and the specific skills required. You may need to gain a particular qualification or embark on training for the knowledge and skills you need.

Internships, part-time roles and volunteering can help you gain hands-on experience, develop a deeper understanding of the niche and make valuable contacts. Specialist careers typically have limited job openings and you may have to start in an entry-level position to gain experience.

Education and training for hospitality and tourism careers

A degree in hospitality management and tourism is an ideal foundation for a rewarding career in hospitality and tourism. There are also certificate programs, industry training and internships to enhance your skills and experience.

What education is required for careers in hospitality and tourism?

For an entry-level position, you’ll usually require a high school diploma or equivalent and then on-the-job training.

For more advanced positions, you can expect to need a  hotel management degree . If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

Skills and qualities for success in hospitality and tourism

For a career in hospitality and tourism, you need a range of skills, such as:

• Communication
• Customer service
• Problem-solving
• Complaint handling
• Time management
• Flexibility

Exploring high-paying and prestigious career paths

Top hotel brands  offer a number of exciting, prestigious and high-paying career paths. These businesses have a reputation for offering exceptional service and the ultimate guest experience. Here are some examples of high-paying and notable career paths:

• Hotel manager:  responsible for hotel operations, ensuring guest satisfaction, managing staff and optimizing revenue. Salary range:  $93,000 to $138,000 .
• Food and beverage manager:  manages the business’s food and beverage operations, including menu planning, maintaining quality and customer experiences. Salary range:  $66,000 to $93,000 .
• Event manager : coordinates and hosts events, including corporate functions and weddings. They must handle budgets, manage vendors and deal with logistics. Salary range:  $94,000 to $1 21,000.
• Sales and marketing manager:  drives revenue by promoting the business, attracts customers by devising marketing strategies and manages sales teams. Salary range:  $94,000 to $125,000

How to pursue a career in luxury hospitality management

For a successful career in the exclusive world of luxury hospitality management, you need a recognized  luxury management  degree from a prestigious hospitality school and, importantly, hands-on experience in a luxury hospitality business.

It will also help you advance if you’ve already begun building a professional network and developing specialized skills to bring to your role.

Embark on a thriving career in hospitality and tourism with a hospitality degree

Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. Explore our range of hospitality and tourism courses and begin your journey to a rewarding career in hospitality and tourism. Whether you’re new to the industry or want to take your career to the next level, we can help you succeed.

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Top 15 Hospitality and Tourism Degree Jobs

By Ammar Ahmed

Published: January 27, 2024

Fresh out with a Hospitality & Tourism degree and wondering where to land? With a sea of job choices, finding the perfect one can be tricky. 

We’ve lined up the 15 best job matches for your degree. Read on to find your next dream job.

Here is a rollout of the top 15 career paths for a Hospitality and Tourism degree :

• Hotel Manager
• Event Planner
• Travel Agent
• Restaurant Manager
• Cruise Ship Director
• Resort Activities Coordinator
• Hospitality Consultant
• Meeting and Convention Planner
• Airline Customer Service Agent
• Travel Blogger/Influencer
• Destination Marketing Manager
• Food and Beverage Manager
• Spa Manager
• Casino Manager

1. Hotel Manager

As a Hotel Manager, you play a pivotal role in creating exceptional guest experiences and ensuring the seamless operation of hospitality establishments. Your expertise in leadership, customer service, and strategic planning will be at the forefront of curating unforgettable memories for guests from all walks of life.

As a Hotel Manager

You become the driving force behind providing excellent guest experiences, taking care of their needs, and ensuring their stay is both comfortable and memorable. Your responsibilities encompass managing staff, overseeing operations, and ensuring the overall success of the hotel.

Working in fast-paced and ever-changing environments, you will adeptly handle various departments such as the front desk, housekeeping, food and beverage, and maintenance. Your ability to adapt to dynamic situations and maintain a positive work environment is crucial to meeting the demands of guests and providing exceptional service.

• Career Progression : With experience and success, you can advance to oversee larger properties or take on regional director roles, making your mark on the broader hospitality industry.
• Travel Perks: Depending on the hotel chain, you may have access to perks like discounts on accommodation, access to partner hotels, reduced dining costs, amenities access, professional development travel, international experience, destination knowledge, and networking opportunities. These perks can enhance your personal and professional life, making the job even more rewarding.
• Employee Benefits: Many hotels offer employee benefits such as health insurance, retirement plans (401k plan),  meal discounts, and accommodation at times
• Wellness Packages: Given the demanding nature of the role, some hotels offer comprehensive health packages or spa treatments to ensure their managers remain rejuvenated.
• Performance Bonuses: Apart from a competitive salary, many managers can earn bonuses based on their hotel’s performance, guest satisfaction scores, or revenue achievements.

Working conditions

Hotel Managers often work in fast-paced environments, overseeing the day-to-day operations of their establishment. They are required to be present at irregular hours, ensuring smooth guest experiences and addressing any issues that may arise, including emergencies. Interacting with staff, guests, and suppliers, they need strong leadership and communication skills. The job demands a good amount of time on their feet, moving around the property to monitor various departments and maintaining a high level of attention to detail.

Further Studies

• Bachelor’s Degree: A bachelor’s degree in Hospitality and Tourism Management provides an excellent foundation. This program generally covers essential aspects such as hotel operations, food and beverage management, event planning, and customer service. However, having a degree in Business Administration or Management can also be beneficial, as it offers a broader understanding of business operations, marketing, and human resource management.
• Master’s Degree (Optional but Beneficial): While not always necessary, a master’s degree in Hospitality Management or Business Administration can give aspiring Hotel Managers an edge in the competitive job market. 
• Certifications: Various professional organizations, such as the American Hotel & Lodging Educational Institute, offer certifications for Hotel Managers. Titles like the Certified Hotel Administrator (CHA) can enhance a candidate’s profile and demonstrate a commitment to professional growth.
• Internships and Entry-Level Positions: On-the-job experience is crucial in the hospitality industry. Start with internships or entry-level roles in the hotel sector, such as front desk agent, reservationist, or assistant manager. These positions offer hands-on experience and a direct understanding of day-to-day hotel operations.

What Skills Make You A Strong Candidate

To thrive as a Hotel Manager, you’ll need essential attributes such as excellent communication skills to foster a positive work environment, adaptability to handle dynamic situations, and strong leadership to inspire your team toward excellence. 

Your dedication to providing exceptional guest experiences and your ability to maintain a high level of professionalism will set you apart as a standout candidate. Additionally, strong problem-solving skills, attention to detail, and a passion for the hospitality industry are highly valued qualities in this role.

Salary & Job Outlook

• Average Salary ($94,603)
• Job Outlook (7%)

The average annual salary for Hotel Managers is about $94,603 , with opportunities for growth and higher earning potential as you gain experience and expertise. According to the Bureau of Labor Statistics (BLS), employment opportunities for Lodging Managers , which includes Hotel Managers, are projected to grow by 7% from 2022 to 2032. 

2. Event Planner

As an Event Planner, you hold the key to orchestrating unforgettable experiences that leave a lasting impression on guests. Your creativity, organizational skills, and attention to detail play a pivotal role in bringing clients’ visions to life, whether it’s a grand wedding, a corporate conference, or a dazzling gala.

As an Event Planner

You are responsible for the meticulous planning and execution of a wide range of events. From conceptualization to post-event follow-up, you work closely with clients to understand their goals and preferences, creating bespoke event experiences that exceed expectations. Your role involves coordinating with vendors, managing budgets, arranging logistics, and troubleshooting to ensure a seamless and successful event.

• Stability: There’s often a consistent demand for Event Planners, especially for corporate and social events, which provides you with job security .
• Networking Opportunities : Event planning allows you to build a vast network of industry professionals and forge valuable connections for future collaborations.
• Dynamic Work Environment : Working as an Event Planner ensures that no two days are the same, with each event presenting new challenges and opportunities for growth.
• Personal Fulfillment : The joy of seeing your meticulously planned events come to life and witnessing the happiness they bring to others is incredibly rewarding.

Working Conditions

Event Planners thrive in a creative yet high-pressure environment. They often work irregular hours, including evenings and weekends, to organize and execute events. Communication is vital, as they liaise with clients, vendors, and various professionals. Handling unexpected changes and maintaining a calm demeanor under stress is crucial. The work may involve physically setting up venues, which could require lifting and moving equipment.

• Bachelor’s Degree: While you have a foundation with a degree in Hospitality and Tourism, many Event Planners also benefit from degrees in Public Relations, Communications, Marketing, or Business. These programs often cover crucial aspects like client relationships, vendor management, and promotional strategies that are integral to successful event planning.
• Master’s Degree (Optional but Beneficial): A master’s degree in Event Management or a related field like Business Administration can provide deeper insights into the intricacies of large-scale event planning, strategic marketing, and client management. These programs usually offer case studies, real-world projects, and advanced courses on various types of events, from corporate seminars to grand weddings.
• Certifications: Recognized bodies, such as the Meeting Professionals International (MPI) and the International Live Events Association (ILEA), offer certifications for Event Planners. Earning titles like the Certified Meeting Professional (CMP) or the Certified Special Events Professional (CSEP) can give you an edge in the industry, emphasizing your dedication and expertise in the field.
• Internships and Entry-Level Positions: Starting with internships or roles as an event coordinator or assistant planner can provide invaluable hands-on experience. These positions allow budding Event Planners to understand the nitty-gritty of the job, from liaising with vendors to managing client expectations

To thrive as an Event Planner, key attributes include exceptional organizational and time management skills to handle multiple tasks and deadlines simultaneously. Effective communication and interpersonal skills are vital to understanding clients’ needs and collaborating with various stakeholders. 

Creativity and attention to detail are essential for designing captivating events that align with clients’ visions. Being resourceful, adaptable, and calm under pressure enables you to navigate unexpected challenges and deliver flawless events.

• Average Salary ($52,560)
• Job Outlook (8%)

The average annual salary for Event Planners in the United States is approximately $52,560 , according to BLS. The same data shows that the employment opportunities for Meeting, Convention, and Event Planners are projected to grow by 8% from 2022 to 2032. 

As businesses and organizations continue to recognize the importance of professionally organized events for networking, brand promotion, and employee training, the demand for skilled event planners is expected to rise.

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3. Travel Agent

As a Travel Agent, you have the privilege of turning travelers’ dreams into reality by curating unforgettable journeys and providing expert guidance. Your passion for exploration and intricate knowledge of destinations make you a valuable asset in designing seamless travel experiences for clients.

As a Travel Agent

You will bridge the gap between wanderlust and adventure. Your role involves collaborating with clients to understand their travel preferences, budgets, and interests, ensuring you tailor each itinerary to their specific needs. From suggesting the perfect destinations to arranging flights, accommodations, tours, and activities, you create personalized travel packages that cater to every traveler’s desires.

• Flexible Schedule: Travel Agents enjoy the freedom to set their own work hours, making it easier to balance work and personal life. This flexibility accommodates various lifestyles and commitments, promoting better work-life balance .
• Adventure Opportunities: Travel Agents get to explore the world and share their passion for travel with clients. This career keeps your wanderlust alive and lets you provide personalized travel recommendations based on your adventures.
• Part-Time Start: You can begin your journey as a Travel Agent on a part-time basis.  Starting part-time allows you to gain experience and build a client base gradually, without the pressure of a full-time commitment. You can later decide if it’s the right fit for you.

Travel Agents balance their time between office work and interacting with clients. They spend hours researching destinations, itineraries, and deals to provide accurate and appealing travel options. Communication occurs through face-to-face meetings, phone calls, and emails. The job may involve long periods of desk work, sitting, and screen time as well as occasional travel for firsthand knowledge of destinations.

• Bachelor’s Degree: While you possess a solid foundation with a degree in Hospitality and Tourism, a Travel Agent can also benefit from degrees in Business, Marketing, Geography, or a related field. These programs offer insights into consumer behavior, travel destinations, and promotional strategies, all of which are central to a Travel Agent’s role.
• Specialized Training Programs: There are several training programs tailored for Travel Agents, such as those provided by the Travel Institute. Earning a Certified Travel Associate (CTA) or a Certified Travel Counselor (CTC) title can enhance your professional profile, showcasing a deep understanding of the travel industry and relevant competencies.
• Destination Specialist Programs: Specific courses or training programs that focus on particular destinations can be highly beneficial. These give in-depth knowledge about popular tourist spots, local customs, and logistical details, allowing you to offer specialized services to clients interested in those regions.
• Technology and Reservation Systems Training: Familiarity with Global Distribution Systems (GDS), like Amadeus, Sabre, or Galile o, is crucial for making flight, hotel, and car rental reservations. Several online courses and workshops teach these tools, ensuring you’re well-equipped to handle bookings seamlessly.

To thrive as a Travel Agent, strong communication and interpersonal skills are essential to understand clients’ travel desires and build lasting relationships. Attention to detail ensures seamless travel arrangements and a high level of customer satisfaction.

Being proactive, resourceful, and having a keen eye for travel trends enables you to curate extraordinary travel experiences. Your passion for exploration and eagerness to help others discover the world makes you a standout candidate in the travel industry.

• Average Salary ($46,400)
• Job Outlook (3%)

According to the Bureau of Labor Statistics (BLS), the average annual salary for Travel Agents in the United States is approximately $46,400. The job outlook is fairly positive, projected to grow 3% over the next decade. 

It’s also worth noting that external factors, such as global economic conditions, political stability, health concerns (like pandemics), and other macro trends can significantly influence the travel industry and, by extension, the demand for travel agents.

Related Article

• How to Become a Travel Agent

4. Tour Guide

As a Tour Guide, you have the incredible opportunity to immerse travelers in the rich history, culture, and beauty of various destinations. Your passion for exploration and ability to captivate audiences make every tour an unforgettable and educational experience for your guests.

As a Tour Guide

In your role as a Tour Guide, you breathe life into the past and present, providing engaging and informative narratives that bring historical landmarks, cultural sites, and natural wonders to life. Your warm personality and ability to connect with diverse groups of people create a welcoming atmosphere for travelers from all walks of life.

Guiding visitors through museums, historical sites, landmarks, and scenic spots, you ensure they have a memorable and enlightening experience during their journey.

• Freedom from the Office: You get to enjoy a flexible workspace, escape the conventional 9-to-5 office routine, and explore the world while you work. You’ll get to embrace the outdoor experience and thrill of working in nature’s open office, from picturesque landscapes to vibrant city streets.
• Expand Your World Knowledge:  This career gives you the opportunity to immerse yourself in diverse cultures, traditions, and histories as you become an expert on various destinations. You continuously enrich your knowledge as you discover new facts and stories about the places you guide tourists through.
• Earn as You Explore: In this career path, you get paid for sharing your love for travel and adventure with others. Your income is linked to travelers’ enthusiasm, ensuring your pay aligns with the quality of experiences you provide .
• Global Friendships: Tour guiding avails you the opportunity to forge friendships with travelers from all corners of the globe, creating lasting connections. You also access insider tips and recommendations from your newfound friends when you explore their home countries .

Tour Guides have a dynamic work setting, often outdoors and on their feet for extended periods. They interact with tourists and adapt to varying weather conditions. Guides should possess in-depth knowledge of historical and cultural aspects of destinations and be skilled at storytelling. The work is highly interactive, requiring strong communication skills and the ability to engage diverse groups of people.

• Bachelor’s Degree: Your degree in Hospitality and Tourism already lays a strong foundation for a career as a Tour Guide. However, depending on the niche you’re aiming for, degrees in History, Art, Archaeology, or Natural Sciences can be beneficial, especially if you’re guiding in specialized areas like historical sites, museums, or nature reserves.
• Specialized Training Programs: Some regions or countries offer training programs specifically tailored for Tour Guides. These might even culminate in a certification or licensing exam, equipping you with region-specific knowledge and showcasing your expertise to potential clients.
• First Aid and Safety Training: Being equipped with first aid skills is vital, especially if you guide tours in remote areas, nature reserves, or challenging terrains. Certifications from recognized bodies can also be a unique selling point for clients prioritizing safety.
• Internships and Hands-On Experience: Starting with internships or assistant roles under experienced guides can provide invaluable insights. Shadowing them will allow you to grasp the nuances of delivering engaging tours and managing diverse groups.

As a Tour Guide, your passion for storytelling and genuine interest in the destinations you showcase are paramount. Your excellent communication skills enable you to convey information clearly and engagingly. 

Patience and adaptability allow you to handle unforeseen situations and ensure every guest feels valued and cared for during the tour. Empathy and cultural sensitivity facilitate meaningful connections with travelers from diverse backgrounds, fostering an inclusive and enjoyable experience for all.

• Average Salary ($37,790)

According to the BLS, the average annual salary for Tour Guides is around $37,790 , with the potential for higher earnings based on expertise, reputation, and the volume of tours conducted. 

While there is no specific data available for tour guides, the job outlook for this profession is expected to be similar to that of travel agents, which is projected to grow by 3% from 2022 to 2032.

• How to Become a Tour Guide

5. Restaurant Manager

Welcome to the delectable world of Restaurant Managers, where you play a pivotal role in orchestrating exceptional dining experiences.

As a Restaurant Manager, you are the captain of the culinary ship, ensuring smooth operations and impeccable service. Your passion for food, leadership skills, and commitment to customer satisfaction make every meal an unforgettable affair for patrons.

As a Restaurant Manager

Your role as a Restaurant Manager will require you to oversee all aspects of the restaurant’s daily operations.

From coordinating with the kitchen staff to managing the front-of-house team, your keen eye for detail ensures that every dish is prepared to perfection and every guest is attended to with warmth and hospitality.

You uphold the restaurant’s standards, create a welcoming ambiance, and address any concerns or feedback from diners to continually enhance the dining experience.

Certainly, here are some additional benefits of working as a Restaurant Manager based on the points you’ve mentioned:

• Exploring New Foods : Being in a restaurant environment exposes you to a diverse range of cuisines and dishes. You have the opportunity to try and appreciate a variety of foods, expanding your palate and culinary knowledge.
• Job Security : As you mentioned, Restaurant Managers are not easily replaced by intelligent machines. The human touch, decision-making, and interpersonal skills required in this role make it less susceptible to automation, providing a sense of job security.
• Reduced Travel : Unlike careers that involve extensive travel, such as sales or consulting, restaurant management typically requires you to be at a fixed location. This can be beneficial if you prefer to stay closer to home or have family commitments.
• Competitive Salary: Depending on the establishment, Restaurant Managers can earn a competitive salary with the potential for bonuses.

Restaurant Managers are hands-on professionals who work in bustling environments, managing staff, customer service, and operations. They often work long hours, including evenings and weekends, when restaurants are busiest. The role involves frequent movement around the restaurant, ensuring smooth operations, addressing customer concerns, and overseeing food quality. Adapting to fast-paced and high-stress situations is essential.

• Bachelor’s Degree: Your foundation with a degree in Hospitality and Tourism is an excellent starting point. However, aspiring Restaurant Managers might also consider degrees in Restaurant Management, Business Administration, or Culinary Arts. These programs delve into restaurant operations, financial management, and culinary basics.
• Culinary or Bartending School (Optional but Beneficial): While not mandatory, attending a culinary school can provide you with a deeper understanding of food preparation and service. Similarly, a bartending course can equip you with knowledge about beverages, especially if you’re managing a restaurant with a significant focus on its bar operations.
• Certifications: Various organizations offer certifications relevant to restaurant management. For instance, the National Restaurant Association offers the ServSafe certification , which covers food safety and sanitation, essential for ensuring the health and safety of your patrons.
• Internships and Entry-Level Positions: Starting in entry-level roles such as a server , host/hostess, or kitchen staff provides a ground-level understanding of restaurant operations. This hands-on experience is invaluable in comprehending challenges and ensuring smooth operations as you move into managerial roles.

As a Restaurant Manager, effective leadership and communication skills are essential for guiding your team and ensuring seamless operations. Problem-solving abilities enable you to address challenges swiftly and maintain the restaurant’s efficiency.

 Strong interpersonal skills foster positive interactions with customers, creating a pleasant and memorable dining experience. Your passion for the culinary arts and commitment to delivering exceptional service make you an ideal candidate to manage a successful restaurant.

• Average Salary ($49,543)
• Job Outlook (0%)

The average annual salary for Restaurant Managers is about $49,543 , with opportunities for higher earnings based on the size and reputation of the restaurant. According to the Bureau of Labor Statistics (BLS), employment opportunities for Food Service Managers , which includes Restaurant Managers, are projected to grow by 0% from 2022 to 2032.

Despite the modest growth projection, the need for managers to oversee restaurants, coordinate staff, and ensure customer satisfaction remains essential. As establishments open and others close, opportunities will arise, especially for those with experience and a proven track record.

• Hiring a Restaurant Manager: Job Description Template
• Top 11 Restaurant Interview Questions and Answers

6. Cruise Ship Director

As a Cruise Ship Director, you have the unique opportunity to sail the high seas while creating extraordinary memories for passengers from around the world. Your passion for hospitality, organizational prowess, and creative flair make each cruise a dreamlike escapade for travelers.

As a Cruise Ship Director

In this role of a Cruise Ship Director, you are the heart and soul of the onboard experience. You oversee a diverse range of activities and entertainment, ensuring that passengers have a delightful and immersive journey. From planning engaging events to managing guest relations and resolving concerns, your dedication to providing top-notch service guarantees an unforgettable voyage for everyone on board.

• Global Travel : As a Cruise Ship Director, you have the privilege of sailing to diverse destinations, exploring new cultures, and experiencing different cuisines.
• Onboard Perks: Cruise Ship Directors typically enjoy access to onboard amenities, including dining, entertainment, and fitness facilities, enhancing your overall work experience.
• Adventure: The dynamic and ever-changing cruise environment means your job is never monotonous, and you’ll often find yourself in unique and exciting situations.
• Competitive Compensation: Cruise Ship Directors can receive competitive salaries, and some cruise lines offer additional benefits like bonuses and accommodation.

Cruise Ship Directors manage onboard activities and entertainment, often working long hours during the duration of a cruise. They must adapt to the ever-changing nature of the cruise itinerary and passenger preferences. Their work includes coordinating with various departments, ensuring safety protocols, and overseeing guest satisfaction, sometimes dealing with seasickness or challenging weather conditions.

• Bachelor’s Degree: Your foundational degree in Hospitality and Tourism is highly relevant. However, degrees in Business Administration, Recreation Management, or Event Management can also be advantageous, as they encompass the wide array of responsibilities a Cruise Ship Director might handle.
• Specialized Training Programs: Certain cruise lines may offer training programs tailored for onboard staff roles. These programs can provide a deep dive into the specifics of cruise operations, guest relations, and entertainment management.
• Safety and Emergency Training: Given that the role involves overseeing activities on a ship, it’s crucial to have training in safety protocols, emergency response, and first aid. Certifications in these areas, especially those recognized internationally, can be beneficial.
• Internships and Onboard Experience: Starting in entry-level roles on a cruise, such as entertainment staff, guest relations, or activity coordinator, can offer invaluable insights into the ship’s operations and passenger interactions.

As a Cruise Ship Director, strong leadership and communication skills are vital for guiding the onboard team and delivering a seamless cruise experience. Your attention to detail ensures that every aspect of the voyage is meticulously planned and executed.

Flexibility and adaptability enable you to handle the challenges of working in a dynamic maritime environment. A passion for travel and a genuine desire to create magical moments for passengers make you an exceptional candidate for this role.

• Average Salary ($53,349)
• Job Outlook (5%)

The average annual salary for Cruise Ship Directors , often also known as Cruise Directors, in the United States is approximately $53,349 .

There isn’t a specific category for Cruise Ship Directors in the Bureau of Labor Statistics (BLS). However, considering their role falls under a mix of entertainment management and hospitality, the closest category would be “Recreation Workers.” According to the BLS, employment opportunities for Recreation Workers are projected to grow by 5% from 2022 to 2032. The demand for Cruise Ship Directors, in particular, will align with the health of the cruise industry, which has been historically robust.

As the cruise industry continues to innovate and offer unique experiences to travelers, skilled Cruise Ship Directors who can deliver exceptional onboard entertainment and hospitality will be highly sought after.

7. Resort Activities Coordinator

As a Resort Activities Coordinator, you have the delightful responsibility of organizing a diverse range of activities, ensuring that visitors have a memorable and enjoyable stay. Your passion for guest satisfaction, creativity, and organizational skills make every moment at the resort a source of joy and relaxation for guests.

As a Resort Activities Coordinator

In this role, you are expected to be the mastermind behind the resort’s daily activity schedule. From planning fun-filled group excursions to coordinating engaging events and programs, you create a dynamic atmosphere that caters to guests of all ages and interests.

Your warm and welcoming demeanor ensures that guests feel at ease, and your enthusiasm for providing outstanding service makes their stay an unforgettable experience.

• Variety: Your role may involve organizing a wide range of activities, from sports and fitness classes to arts and crafts , ensuring your job remains diverse and engaging.
• Resort Perks: Some resorts provide staff with access to facilities and amenities like pools, gyms, and dining options. While some give good discounts for usage. 
• Professional Growth Pathways: With performance and experience, coordinators can move into managerial roles or even into event management, expanding career prospects.
• Performance-based Incentives: Organizing successful, well-received activities could lead to bonuses or other incentives based on guest feedback or participation numbers.

Resort Activities Coordinators work in dynamic outdoor settings, organizing and leading recreational programs. They work weekends and holidays to accommodate guests’ schedules. The job requires creativity in planning engaging activities, such as water sports, hiking, and cultural events. Coordinators are physically active, participating in and supervising activities, and need to manage unforeseen changes due to weather conditions.

Further Studies 

• Bachelor’s Degree: Your degree in Hospitality and Tourism is a great foundation for this role. However, degrees in Recreation Management, Event Planning, or Sports and Leisure Studies can provide additional insights into organizing and managing activities tailored for diverse groups of resort guests.
• Specialized Training Programs: Courses or certifications specific to recreation management can give you a competitive edge. These programs delve deeper into activity planning, safety protocols, and group dynamics.
• Safety and First Aid Certifications: Given that many resort activities might be outdoors or involve physical exertion, having training in first aid and safety procedures ensures guests’ well-being during events or activities.
• Workshops in Group Dynamics and Leadership: Coordinating activities often involves managing groups, from families to corporate teams. Workshops in group dynamics, leadership, or even team-building can equip you with skills to cater to diverse groups effectively.
• Internships and Onsite Experience: Starting with internships or roles in recreation departments of resorts or hotels offers hands-on experience in activity planning and execution. Understanding guest preferences, resort logistics, and vendor relations firsthand can be invaluable.

As a Resort Activities Coordinator, strong communication and organizational skills are essential for liaising with guests and coordinating diverse activities. Your friendly and approachable nature creates a welcoming environment that encourages guest participation. 

Attention to detail ensures that every activity runs smoothly and exceeds guests’ expectations. Flexibility and adaptability enable you to accommodate changing guest preferences and requirements, ensuring a seamless and enjoyable experience for all visitors.

• Average Salary ($59,920)

The average annual salary for Resort Activities Coordinators is about $59,920 , with the potential for higher earnings based on the resort’s location and prestige. For job outlook, there isn’t a precise category for Resort Activities Coordinators in the Bureau of Labor Statistics (BLS). 

However, considering their roles are closely related to organizing and overseeing recreational activities, they can be grouped with “Recreation Workers.” The employment opportunities for this profession are expected to grow 5% over the next decade.

Related Article 

• Hiring an Event Coordinator: Job Description Template

8. Hospitality Consultant

As a Hospitality Consultant, you become a trusted advisor to hotels, resorts, restaurants, and other hospitality establishments, helping them optimize operations, enhance guest experiences, and achieve long-term success.

Your profound knowledge of the industry, analytical skills, and strategic mindset make you a valuable asset to hospitality businesses seeking to thrive in a competitive market.

As a Hospitality Consultant

This role requires you to offer specialized services and recommendations to hospitality businesses aiming to elevate their performance and reputation. From conducting comprehensive operational assessments to devising strategic marketing plans, your expertise covers various aspects of the hospitality industry. Your ability to analyze data and market trends enables you to identify opportunities for improvement and implement effective solutions that drive growth and profitability.

• Competitive Compensation : Successful Hospitality Consultants often earn competitive fees or salaries, particularly if they specialize in high-demand areas like revenue management or sustainability.
• Flexible Work Arrangements: Given that consultants may not always need to be on-site, many have the option for remote work or flexible scheduling.
• Project-Based Bonuses: For successful project completions or if certain milestones are achieved, consultants may be entitled to additional bonuses or incentives.
• Insurance Packages: Comprehensive health, dental, and sometimes even travel insurance might be part of the benefits package, considering the nature of the job.

Hospitality Consultants travel extensively to visit different client locations. They have irregular work hours, as their availability aligns with clients’ schedules. These consultants adapt to various hospitality settings, from hotels to restaurants, and provide expert advice on improving operations, customer experiences, and profitability. The job involves frequent presentations, data analysis, and strategic planning.

• Bachelor’s Degree: Your foundational degree in Hospitality and Tourism offers you a strong start. However, to deepen your understanding, considering degrees or coursework in Business Administration, Hotel Management, or even Finance can be beneficial.
• Master’s Degree (Recommended): A Master’s in Business Administration (MBA) or a Master’s in Hospitality Management can provide you with advanced knowledge and skills, positioning you as an expert in the industry. This level of education also often delves deeper into strategic planning, financial management, and operations – all crucial for a consultant.
• Specialized Certifications: Depending on the niche you wish to consult in, various industry certifications can enhance your credibility. For instance, the Certified Hospitality Administrator (CHA) or the Certified Food and Beverage Executive (CFBE) from the American Hotel & Lodging Educational Institute can be beneficial.
• Industry Experience: Before you can effectively consult, hands-on experience in the hospitality sector is invaluable. Roles in hotel management, restaurant operations, event planning, or travel coordination can provide the practical insights consultants need to offer actionable advice.
• Networking: Building strong professional relationships is key. Join associations like the Hospitality Sales and Marketing Association International (HSMAI) or the International Society of Hospitality Consultants (ISHC) for networking events, industry updates, and potential business opportunities.

As a Hospitality Consultant, exceptional communication and interpersonal skills enable you to establish trust and rapport with clients. Your analytical mindset allows you to conduct in-depth assessments and identify opportunities for improvement. 

Your Strong project management skills will ensure that consulting projects are executed efficiently and deliver valuable results. Skills in adaptability and resourcefulness will enable you to navigate various challenges and provide tailored solutions that align with each client’s unique needs and goals.

• Average Salary ($73,000)
• Job Outlook (10%)

The average annual salary for Hospitality Consultants is about $73,000 , with the potential for higher earnings based on experience, expertise, and client base. While there isn’t a specific category for Hospitality Consultants, they can be grouped in the broader category of Management Consultants . The job outlook for this category is expected to grow at a rate of 10% from 2022 to 2032. 

As the hospitality industry evolves, businesses will seek consultants to help optimize operations, adapt to market changes, and implement best practices.

9. Meeting and Convention Planner

As a Meeting and Convention Planner, you take on the responsibility of planning and executing various corporate events, conferences, and conventions. Your meticulous attention to detail, organizational prowess, and ability to create seamless event experiences make you an invaluable asset in the fast-paced world of event planning.

As a Meeting and Convention Planner

In the role of a Meeting and Convention Planner, you play a central role in bringing together professionals and industry experts for impactful events.

From researching and selecting event venues to coordinating logistics and managing budgets, you ensure that every aspect of the event runs smoothly. Your expertise in negotiation and vendor management helps secure the best services and resources, contributing to the success of each event.

As a master planner, you thrive in high-pressure situations, making sure that deadlines are met, and attendees experience memorable and productive gatherings.

• High Demand: The demand for skilled Meeting and Convention Planners remains strong, providing job security and potential for career advancement.
• Competitive Salary : Meeting and Convention Planners often earn competitive salaries, which can vary depending on factors like experience, location, and the scale of events they handle. For an entry-level position, you typically start with a reasonable salary which can increase significantly with experience.
• Freelance and Entrepreneurship : Some Meeting and Convention Planners choose to work as freelancers or start their event planning businesses. This entrepreneurial path can offer you substantial financial rewards, especially if you establish a reputation for organizing exceptional events and attracting a steady client base.

Meeting and Convention Planners work in high-pressure environments, organizing events with strict deadlines. They need strong organizational skills to coordinate logistics, manage vendors, and accommodate last-minute changes. Planners spend considerable time communicating with clients and stakeholders, often working long hours on-site during events. Attention to detail and problem-solving abilities are crucial in managing unexpected challenges.

• Bachelor’s Degree: While your degree in Hospitality and Tourism offers a solid foundation, degrees in Event Management, Business Administration, or Public Relations can further provide specialized insights into organizing large-scale events and conventions.
• Certifications: Consider obtaining certifications that are recognized in the event planning industry. The Certified Meeting Professional (CMP) designation, offered by the Events Industry Council, is particularly well-regarded and provides both credibility and advanced knowledge in the field.
• Project Management Courses: Managing large events requires overseeing multiple moving parts, timelines, and stakeholders. Courses in project management can equip you with structured methodologies to handle complex events efficiently.
• Internships and Entry-Level Positions: Gaining hands-on experience through internships or entry-level roles with event management companies, convention centers, or within corporate events departments can be invaluable. Such roles offer practical insights into vendor negotiations, event logistics, and attendee management.

As a Meeting and Convention Planner, exceptional organizational and time management skills are crucial for orchestrating seamless events. Strong attention to detail ensures that every aspect of an event, from scheduling to logistics, is flawlessly executed. 

You’ll also need effective communication and negotiation skills to facilitate collaborations with clients, vendors, and event stakeholders.

Creativity allows you to conceptualize unique event experiences that captivate attendees. Flexibility and adaptability enable you to handle unexpected changes and challenges with composure and efficiency.

The average annual salary for Meeting and Convention Planners is about $52,560 , according to BLS data. The job outlook for Meeting and Convention Planners is expected to grow steadily, with a projected 8% growth rate over the next decade.

As organizations continue to recognize the value of professionally organized events in achieving their goals, skilled Meeting and Convention Planners will remain in demand.

10. Airline Customer Service Agent

As an Airline Customer Service Agent, you play a vital role in assisting travelers with check-in, boarding, and resolving inquiries or concerns. Your friendly demeanor, excellent communication skills, and ability to handle various customer situations with professionalism make you an essential part of delivering exceptional customer service in the aviation industry.

As an Airline Customer Service Agent

You are the first point of contact for travelers at the airport. Your responsibilities include processing ticket reservations, checking passengers in, and assisting with baggage handling. 

Additionally, you provide critical information about flight schedules, delays, and any changes, ensuring that passengers are well-informed and have a hassle-free travel experience. Your ability to remain calm under pressure and deliver top-notch service during peak travel times contributes to creating positive experiences for travelers.

• Financial Incentives: Airline Customer Service Agents often have the chance to earn bonuses and commissions based on various factors, such as meeting or exceeding performance targets, upselling services, or resolving customer issues effectively. This financial incentive can significantly boost your overall income.
• Flexible Shifts: Given the 24/7 operation of airports, agents often have a variety of shift options, which can offer work-life balance or accommodate other commitments.
• Travel Discounts : As an Airline Customer Service Agent, you may enjoy travel benefits, such as discounted or complimentary flights, enabling you to explore new destinations.
• Employee Assistance Programs: Recognizing the sometimes stressful nature of the role, airlines might offer counseling or mental health support programs for their staff.

Airline Customer Service Agents work in fast-paced airport environments, dealing with diverse passenger needs and sometimes irate customers due to flight delays or cancellations. They have irregular shifts, including evenings, weekends, and holidays. Agents remain calm under pressure, handle check-ins, assist with boarding, manage luggage issues, and address various travel-related inquiries.

• Bachelor’s Degree: While your degree in Hospitality and Tourism is highly relevant, further studies in Aviation Management, Business Administration, or Communication can provide additional insights into airline operations and enhanced customer service techniques.
• Industry-Specific Training Programs: Some airlines offer specialized training programs for customer service agents. These often cover airline reservation systems, ticketing procedures, and airline-specific policies.
• Language Courses: Given the international nature of aviation, being multilingual can be a significant advantage. Consider learning widely spoken languages or languages specific to the primary routes the airline operates.
• Technology and Reservation Systems Training: Familiarity with airline reservation and check-in systems is crucial. Some technical schools or community colleges might offer courses on commonly used software in the industry.
• Internships or On-the-Job Training: Starting with internships or entry-level roles at airlines or airports can provide a hands-on understanding of daily operations, procedures, and challenges.

What Skills Make You A Strong Candidate?

As an Airline Customer Service Agent, strong communication skills, both verbal and written, are essential for effectively interacting with passengers and providing clear information. Your patience and empathy enable you to handle challenging customer situations with understanding and professionalism. 

Your attention to detail will be needed to ensure accuracy in processing passenger information and handling ticketing procedures. Adaptability and a positive attitude allow you to thrive in a dynamic and fast-paced airport environment, ensuring that passengers receive excellent service.

• Average Salary ($34,939)
• Job Outlook (-2%)

The average annual salary for Airline Customer Service Agents is about $34,939 in the United States. According to the Bureau of Labor Statistics (BLS), employment opportunities for Reservation and Transportation Ticket Agents and Travel Clerks, which includes Airline Customer Service Agents, are projected to decline by about 2% from 2022 to 2032.

However, despite the expected decline, there will always be a need for human interaction, especially for handling special requests, resolving conflicts, or assisting passengers with unique needs.

• Hiring a Customer Service Representative: Job Description Template
• How to Become a Customer Service Representative

11. Travel Blogger/Influencer

As a Travel Blogger/Influencer, you have the unique opportunity to share your travel experiences, recommendations, and insights through captivating content on various digital platforms. Your creativity, storytelling skills, and ability to engage with your followers make you an influential voice in the travel and tourism industry.

As a Travel Blogger/Influencer

Your role as a Travel Blogger/Influencer requires you to captivate and inspire others to discover new destinations and embark on their adventures.

Through written blogs, captivating photographs, and engaging videos, you document your travel experiences, cultural encounters, and hidden gems, making your content a valuable resource for travelers seeking authentic and memorable experiences.

Your ability to curate engaging content and build a loyal following enables you to collaborate with tourism boards, travel brands, and hospitality establishments.

• Travel Opportunities: As a Travel Blogger/Influencer, you may enjoy sponsored trips and collaborations, allowing you to explore various destinations around the world.
• Creative Expression : This career path provides you with a platform to express your creativity through storytelling, photography, and videography.
• Influential Voice: Your role as a Travel Blogger/Influencer allows you to become an influential voice in the travel community, shaping travel trends and inspiring others to explore the world.
• Flexibility : You have the flexibility to work remotely and manage your content creation schedule.

Travel bloggers and influencers have flexible schedules, but their work often blurs the line between personal and professional life. They constantly create content, capturing and editing photos and videos, while engaging with their audience on social media platforms. Their work involves research on destinations, networking, and collaborating with brands. However, maintaining a consistent online presence can lead to feelings of isolation and burnout

• Bachelor’s Degree: Your degree in Hospitality and Tourism provides a strong foundation in understanding the industry. However, degrees or coursework in Journalism, Communications, or Digital Marketing can be beneficial for the content creation and promotion aspects of the role.
• Writing and Journalism Workshops: To produce compelling content, consider workshops or courses that focus on writing skills, storytelling, and journalistic integrity.
• Photography and Videography Classes: Visual content plays a significant role in travel blogging. Courses in photography, videography, or even drone operation can enhance your content and make it stand out.
• Digital Marketing and SEO Courses: Understanding how to promote your content is crucial. Courses in digital marketing, search engine optimization (SEO), and social media management can help increase your blog’s visibility and engagement.
• Networking: Engaging with fellow bloggers, influencers, and industry professionals can provide collaboration opportunities, sponsorships, and insights into emerging trends. Consider attending travel conferences or joining platforms like the Travel Blog Exchange (TBEX).
• Monetization Strategies: Workshops or courses that focus on monetizing online platforms can be beneficial. Topics might include affiliate marketing, sponsored content negotiations, and creating digital products or courses.

As a Travel Blogger/Influencer, your success hinges on several key attributes. A passion for travel and exploration fuels your content and inspires your audience. Strong storytelling abilities enable you to create compelling narratives that resonate with your followers. 

Also, creativity and an eye for capturing beautiful moments will empower you to curate stunning visual content. Consistency and dedication to producing high-quality and authentic content will help you foster trust and loyalty among your audience.

Finally, adaptability and an open mind allow you to embrace new cultures and experiences with enthusiasm, enriching your content and perspective.

• Average Salary ($73,199)

The average income for Travel Bloggers/Influencers is highly variable due to the diverse nature of monetization strategies and audience reach. On average, Travel Bloggers/Influencers earn around $73,199 per year. 

In terms of job outlook, the digital content creation landscape, particularly around blogging and influencer marketing, has witnessed significant growth over the past decade. While there isn’t specific data from the Bureau of Labor Statistics (BLS) on Travel Bloggers/Influencers, the influencer market itself is expected to grow as businesses continue to recognize the value of influencer marketing.

• How to Make Money as a Blogger

12. Destination Marketing Manager

As a Destination Marketing Manager, you play a pivotal role in promoting and showcasing a specific location as an attractive tourist destination. Your expertise in marketing, strategic planning, and creative campaigns will drive tourism growth, making a positive impact on the local economy and community.

As a Destination Marketing Manager

In the capacity of a Destination Marketing Manager, you are the mastermind behind the development and execution of comprehensive marketing strategies to position a destination as a must-visit location.

You collaborate with stakeholders, such as tourism boards, hotels, local businesses, and cultural institutions, to create engaging promotional campaigns. By leveraging various marketing channels, digital platforms, and social media, you inspire travelers to choose your destination for their next adventure.

• Travel bounties : Depending on the destination and your responsibilities, you may enjoy travel perks such as site visits, familiarization trips, and access to exclusive events and attractions. Exploring your destination can be an exciting part of the job.
• Cultural Immersion : You have the opportunity to deeply immerse yourself in the culture, history, and traditions of the destination you’re promoting. This role allows you to become a local expert and share your passion for the region with others.
• Paid Time Off ( PTO ): Most employers provide a standard PTO package, which typically ranges from two to four weeks of paid vacation per year. As you gain seniority, your PTO allotment may increase.
• Salary-by-Location: Salaries can significantly vary by location. Major tourist destinations with a high cost of living may offer higher salaries to compensate. Smaller destinations or regions with a lower cost of living may offer comparatively lower salaries.

Destination Marketing Managers work in offices but frequently travel to promote their destinations. Their schedules may vary, with busy periods during peak travel seasons. They design marketing campaigns, collaborate with local businesses, and attend industry events to attract tourists. Balancing administrative tasks with fieldwork and staying updated with industry trends is essential.

• Bachelor’s Degree: While a degree in Hospitality and Tourism sets a strong foundation, further studies in Marketing, Communications, or Public Relations can provide additional tools and insights necessary for promoting a destination effectively.
• Master’s Degree (Optional but Beneficial): A Master’s in Marketing, Tourism Management, or Business Administration can offer deeper specialization in strategic planning, branding, and market analysis, all of which are essential for a Destination Marketing Manager.
• Digital Marketing and SEO Courses: As much of today’s destination marketing takes place online, understanding digital marketing strategies, search engine optimization (SEO), and pay-per-click (PPC) advertising can be invaluable.
• Content Creation Workshops: Courses in content creation, photography, videography, and storytelling can enhance promotional materials, making them more engaging and compelling.
• Data Analytics and Market Research: Workshops or courses that focus on understanding and interpreting market trends, visitor data, and campaign performance can guide more informed, effective marketing strategies.

As a Destination Marketing Manager, several attributes contribute to your success in the role. Strong leadership skills enable you to guide cross-functional teams and stakeholders toward shared goals.

Excellent communication and negotiation skills empower you to build fruitful partnerships and engage with diverse audiences. Analytical thinking allows you to interpret market data and consumer insights to inform strategic decisions.

Creativity and innovation enable you to develop compelling and memorable marketing campaigns that resonate with travelers.

• Average Salary ($74,821)
• Job Outlook (6%)

The average annual salary for Destination Marketing Managers in the United States is approximately $74,821 . In terms of job outlook, the field of marketing, in general, is expected to see growth. According to the Bureau of Labor Statistics (BLS), employment opportunities for Advertising, Promotions, and Marketing Managers, which can include Destination Marketing Managers, are projected to grow by 6% from 2022 to 2032.

As travel trends change and new destinations emerge, the skills of a proficient destination marketing manager will be in demand to position and promote destinations appealingly.

• 15 Most Common Marketing Manager Interview Questions and Answers
• How to Become a Marketing Manager

13. Food and Beverage Manager

As a Food and Beverage Manager, you play a vital role in the hospitality industry, overseeing the culinary and dining operations of restaurants, hotels, and other food service establishments. Your passion for exquisite cuisine, exceptional service, and keen business acumen come together to create memorable dining experiences for guests.

As a Food and Beverage Manager

In the role of a Food and Beverage Manager, you are responsible for managing the day-to-day operations of the food and beverage outlets.

You collaborate with chefs, servers, and bartenders to ensure the highest quality of food and service. Implementing strategic plans, managing budgets, and maintaining excellent guest satisfaction is central to your responsibilities.

• Flexible Schedule : While the hours can be demanding, the schedule often offers flexibility. You may have the chance to take advantage of quieter times to enjoy personal dining experiences or plan leisure activities.
• Bonuses and Incentives: Many establishments offer performance-based bonuses, especially when sales targets or guest satisfaction levels are surpassed.
• Staff Discounts: Beyond meals, managers might enjoy discounts on other services of the hotel or resort, such as spa treatments or room bookings.
• Meal Privileges: Managers typically receive discounted or complimentary meals from their establishment, leading to daily savings.

Food and Beverage Managers work in bustling restaurant environments, overseeing kitchen and service staff. They have irregular schedules, often working late evenings and weekends to accommodate peak dining times. Managers handle inventory, ensure quality control, and address customer feedback. Stamina is required as they spend extended hours on their feet, managing the dining area and interacting with guests.

• Bachelor’s Degree: Your degree in Hospitality and Tourism is a solid foundation. However, further specialization with courses or degrees in Culinary Arts, Restaurant Management, or Nutrition can offer specific insights into food and beverage operations.
• Culinary Training: While not always a necessity, having some formal culinary training or knowledge can be beneficial. It aids in understanding kitchen operations, menu planning, and food quality control.
• Certifications: Depending on your region, you might need certifications in food safety, hygiene, or alcohol service (like ServSafe or TIPS in the U.S.). These ensure compliance with local regulations and best practices.
• Financial Management Courses: A significant part of the role involves budgeting, inventory control, and cost management. Courses in financial management can offer tools and strategies to optimize profitability.
• Wine and Beverage Studies: For establishments emphasizing their beverage programs, specialized courses in wine, spirits, or mixology can be advantageous. Certifications like the Certified Sommelier or Cicerone can further enhance expertise.

As a Food and Beverage Manager, effective communication and interpersonal skills are essential, enabling you to work collaboratively with diverse teams and provide exceptional service to guests. Strong organizational and problem-solving abilities help you manage multiple aspects of operations efficiently. 

Your leadership and team-building skills will foster a positive work environment and ensure the delivery of top-notch service. A deep appreciation for food, culinary trends, and attention to detail contribute to your success in creating unforgettable dining experiences.

• Average Salary ($48,490)

The average annual salary for Food and Beverage Managers is around $48,490 , with opportunities for growth and higher earning potential based on the establishment’s size and success. 

Regarding job outlook, the food and beverage industry is dynamic, with eateries, bars, and hotels continually cropping up. According to the Bureau of Labor Statistics (BLS), employment opportunities for Food Service Managers , which include Food and Beverage Managers, are expected to remain stable with no change expected over the next decade. 

14. Spa Manager

As a Spa Manager, you step into a world of relaxation and rejuvenation, overseeing the day-to-day operations of a spa or wellness center. Your role revolves around creating a tranquil oasis for guests, where they can unwind and experience the benefits of various spa treatments and therapies.

As a Spa Manager

You are responsible for managing all aspects of the spa facility. From scheduling appointments and coordinating treatments to supervising spa staff, your leadership ensures the smooth and seamless functioning of the spa. Your attention to detail, exceptional customer service, and commitment to promoting health and wellness contribute to the spa’s success.

• Performance-Based Raises: High-performance Spa Managers may receive regular raises or performance-based increases in their base salary.
• Natural and Organic Products: The spa industry often embraces natural and organic products. Spa Managers may have access to high-quality skincare and wellness products as part of their job benefits.
• Holistic Health Knowledge: Spa Managers often gain knowledge in holistic health practices, such as aromatherapy, meditation, and alternative therapies. This knowledge can be applied to improve personal well-being.
• Retirement Plans: Larger spa establishments may provide retirement plans, such as 401(k) or pension contributions, to help managers save for their future.

Spa Managers work in serene settings but manage a demanding schedule. They oversee staff and client appointments, which may require working evenings and weekends. Managers ensure a relaxing experience for guests, handle inventory and equipment maintenance, and maintain a serene atmosphere. Strong interpersonal skills are needed to manage both staff and clients’ expectations.

• Bachelor’s Degree: Your degree in Hospitality and Tourism lays a firm groundwork. However, further studies in Health & Wellness, Business Management, or Holistic Therapies can offer insights tailored to the unique requirements of managing a spa.
• Certifications in Spa Therapies: Understanding the treatments your spa offers is essential. Consider gaining certifications in massage therapy , esthetics , or other spa-related treatments. This not only equips you with hands-on knowledge but can also help in training staff or ensuring quality control.
• Customer Service Training: A spa thrives on repeat clientele and positive word of mouth. Workshops or courses that emphasize customer satisfaction, conflict resolution, and communication can be invaluable in maintaining a loyal customer base.

As a Spa Manager, strong communication skills are essential for effectively engaging with guests and spa staff. Empathy and a nurturing demeanor help you create a warm and welcoming spa environment.

Your organizational abilities enable you to manage schedules, inventory, and client records efficiently. A passion for wellness and a commitment to delivering exceptional guest experiences are key attributes that contribute to your success in spa management.

• Average Salary ($58,490)

The average annual salary for Spa Managers is about $58,490 , with the potential for higher earnings based on the spa’s size and location. According to the Bureau of Labor Statistics (BLS), while there isn’t a specific category for “Spa Managers,” the broader category of “Lodging Managers,” which can encompass some spa management roles, especially in hotel or resort settings, is projected to grow by 7% from 2022 to 2032.

15. Casino Manager

As a Casino Manager, you step into the vibrant and electrifying world of the gaming industry, overseeing the operations of a casino or gaming establishment. Your role involves managing casino staff, ensuring regulatory compliance, and creating an exciting and secure gaming environment for patrons.

As a Casino Manager

You are responsible for the day-to-day management of the casino floor. Your duties include overseeing table games, slot machines, and other gaming activities, as well as monitoring the casino’s financial performance.

You work closely with security and surveillance teams to ensure a safe and fair gaming experience for guests.

• Gaming Perks: Casino Managers often receive special access to the casino’s gaming facilities. This can include complimentary chips, free plays, or discounts on gambling activities, allowing them to enjoy the casino’s offerings during their off-hours.
• Fine Dining: Many casinos boast high-end restaurants and dining establishments. Casino Managers may receive discounts or complimentary meals at these venues, making fine dining more accessible.
• Networking Opportunities: Casino Managers frequently interact with influential individuals in the gaming and entertainment industry, providing opportunities for networking and professional growth.
• Flexible Hours: While casino management can involve long hours, it often offers flexibility in scheduling, allowing managers to adjust their work hours to fit their personal lives.
• Comprehensive Benefits: Larger casino companies may offer comprehensive benefits packages, including health insurance, retirement plans, and paid time off, ensuring the well-being and financial security of their managers.

Casino Managers work in 24/7 environments, overseeing gaming operations and staff. Their schedules include nights, weekends, and holidays to ensure continuous operations. Managers monitor security, manage customer disputes, and collaborate with regulatory authorities. They need to stay vigilant to prevent fraudulent activities and ensure responsible gambling practices.

• Bachelor’s Degree: Your degree in Hospitality and Tourism offers a foundational understanding of the broader industry. However, further studies or coursework in Business Management, Finance, or even Gaming Management can provide the specialized knowledge necessary for casino operations.
• Gaming and Casino Operations Courses: Consider programs or courses that delve into the intricacies of gaming rules, casino regulations, and operational procedures specific to casinos.
• Financial Management Courses: Managing a casino involves significant financial transactions and oversight. Courses in financial management, auditing, and risk assessment can equip you with the required skills.
• Licensing and Regulatory Compliance: It’s essential to understand the gaming regulations and licensing requirements in your jurisdiction. Engaging in formal training or workshops related to gaming laws and regulations can be beneficial.

As a Casino Manager, strong leadership and communication skills are essential for effectively managing casino staff and interacting with guests.

Attention to detail is crucial for ensuring compliance with gaming regulations and maintaining the integrity of casino operations. Analytical and strategic thinking help you make informed decisions that drive the casino’s success.

Your ability to maintain composure in high-pressure situations and resolve conflicts contributes to a positive gaming experience for all patrons.

• Average Salary ($95,830)

According to the BLS, The average annual salary for Casino Managers is about $95,830 , with the potential for higher earnings based on the casino’s size and location. While the data doesn’t include stats for job outlook, it’s positive. This is due to the expansion of legalized gambling in various states and the growing acceptance of the gaming industry as a legitimate form of entertainment. As more states look towards gaming as a source of revenue and job creation, opportunities for Casino Managers are likely to expand.

• How to Become a Casino Dealer

Making the Right Career Choice

A degree in hospitality and tourism offers diverse and exciting career opportunities. The industry’s positive outlook and potential for growth make it a particularly excellent choice for a fulfilling career.

As with all career paths though, advancing your skills, specializing in your areas of interest, and obtaining relevant certifications will enable you to grow and attain top leadership in whatever role you decide to tow.  

About the Author

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5 Majors to Consider for a Career in Hospitality and Tourism

What should you study if you are interested in a career in hospitality and tourism.

Hospitality and Tourism careers include jobs in food or services for people to enjoy leisure activities or vacations.  

If you are interested in a career in Hospitality and Tourism here is a list of 5 majors you might consider when thinking about your degree options. 

• Hotel and Motel Management  Students in this major learn how to manage hotels, motels, and other lodging businesses such as resorts. Course work covers hospitality law, employee management, financial management, and more.
• Meeting and Event Planning Students learn to plan, budget, and implement conferences, meetings, and other special events in the public or private sectors.
• Tourism and Travel Management Tourism and travel majors learn to manage tourism- and travel-related businesses. Course work includes such topics as travel-agency management, tour planning, convention and event planning, and travel industry law.
• Hospitality Administration and Management Hospitality majors learn to run hotels, restaurants, travel agencies, and other businesses that serve business travelers and vacationers.
• Business Administration and Management Business administration majors learn the mechanics of business through classes in fundamentals such as finance, accounting and marketing and delve into more specialized topics. Students find ways to solve problems using data, and they develop communication and managerial skills.

When you think about careers in the Hospitality and Tourism career cluster, these are just a few examples of potential majors to get you started. Explore more majors or search for colleges on BigFuture that offer these or similar majors to start building your college list!

Related Topics

What to Know About Hospitality and Tourism Management Degree Programs

Hospitality management degrees are designed to train future leaders in the hospitality industry.

How to Study Hospitality Management

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Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests.

The art and science of hosting strangers is an essential skill for people working in many kinds of businesses, including airlines, casinos, cruise ships, festivals, hotels and restaurants.

Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests. Cultivating that marketable skill set is the goal of associate, bachelor's and graduate programs in hospitality management.

What a Hospitality Management Degree Is and What Classes It Requires

The goal of any course of study in hospitality management is to train people to create and maintain spaces where others will immediately feel at home.

“Understanding how to take care of the customer is a foundational aspect of the hospitality discipline,” Angela Ramsey, senior director of communication at the University of Nevada—Las Vegas William F. Harrah College of Hospitality, explained in an email.

Hospitality management degrees are, foremost, degrees in business, says Michael Sabitoni, chair of the food and beverage management department and the international travel and tourism studies department at Johnson & Wales University in Rhode Island. They include classes in accounting, finance, human resources, law and technology, he says.

However, unlike a general business degree, a hospitality degree typically includes specialized coursework focusing on the hospitality industry, such as classes on food service business operations, event management principles, and hotel and resort leadership, Sabitoni says. An overview class about tourism is also typically included in hospitality management programs, and industry internships are often mandatory, he adds.

Many hospitality degree programs require students to participate in experiential learning by helping to operate a student-run hotel or restaurant. They may also contain classes on:

• Eco-tourism or sustainable travel
• Global tourism and special considerations involved with international trips
• Customer service protocols
• Assessing the quality of guest experiences
• Specific types of hospitality establishments, such as country clubs, golf courses, resorts, stadiums, timeshares or theme parks
• Nuances involved in planning certain kinds of events, such as conventions or weddings
• Concerns that face certain demographics of customers, including women and people of color
• Various types of tourism, including business trips and visits to cultural destinations or historical sites

Top Undergraduate Schools With Hospitality Management Majors

Many U.S. colleges and universities allow undergraduates to major in hospitality management, including multiple nationally renowned academic institutions. Cornell University of New York, an Ivy League college, has a school devoted to hospitality.

Exceptional hospitality programs are often based in major metropolitan areas that attract significant tourism. For example, New York University and Boston University in Massachusetts offer a hospitality management degree.

How to Know if a Hospitality Management Degree Is Right for You

An interest in the food and beverage sector, a love for travel or an interest in entertaining people may lead someone to consider pursuing a degree in hospitality management. But prospective students should be aware that the hospitality sector has leadership roles for people with all kinds of interests and personalities.

Though some managerial positions in the hospitality industry are customer-facing jobs that require significant people skills, there are also back-of-the-house managerial jobs that concentrate on logistics, Sabitoni says.

Significant cultural awareness and strong communication abilities are essential in hospitality. Foreign language skills are also valuable but not mandatory, Sabitoni says.

What You Can Do With a Hospitality Management Degree

Hospitality programs are designed to train future leaders in the sector.

“It can include anything within the hospitality vertical, from hotel investment companies to real estate firms to our big brands which are the Marriotts, the Hiltons, the Four Seasons, to data analytics companies to Googles to Amazons,” says Kate Walsh, dean of the Peter and Stephanie Nolan School of Hotel Administration at Cornell. “Anything that touches hospitality as a part of their business product is something where our students get involved.”

Real estate investment firms often invest in hotel buildings, so people with degrees in hospitality management sometimes find jobs in the real estate sector, Walsh says. Alumni of hospitality management programs sometimes become management consultants who concentrate on assisting companies in the hospitality industry, she adds.

Executive and director roles in the industry typically require at least a bachelor's degree. Many high-level leadership positions at U.S. hospitality firms pay annual salaries above $70,000, according to an article published by Monster.com, a job website.

In 2020, graduates of Cornell's Nolan School had an average base salary of slightly over $69,000 and an average bonus of nearly $15,000, according to the school's employment report .

Considerations for Potential Hospitality Students

Aspiring hospitality managers should be aware of trends that may affect them when they enter the industry, experts say.

This sector has severe labor shortages at hotels and restaurants, many of which laid off workers due to pandemic-related safety measures and now have struggled to replace those workers even after raising wages.

Because of these staffing concerns, many hospitality companies have introduced initiatives to recruit and retain talented staff, improve working conditions, increase job satisfaction and reduce employee turnover, Walsh says.

When comparing hospitality programs, prospective students should investigate whether those programs include experiential learning opportunities, experts say, noting that hands-on projects are one of the best ways to gain hospitality skills. It’s also optimal if hospitality schools offer courses on design, which can inform aesthetic choices about how a hospitality venue looks, according to experts.

“I think the industry needs innovative thinkers," Walsh says. "They need people who think big culturally, who are comfortable with different modes of work, so it’s a great time to join the industry. The industry is trying to be extremely intentional in providing compelling career paths.”

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• BS in Hospitality, Travel and Tourism Management

Bachelor of Science (BS) in Hospitality, Travel and Tourism Management

If you are considering a hospitality major as your undergraduate program of study, the BS in Hospitality, Travel and Tourism Management, offered by the Jonathan M. Tisch Center of Hospitality prepares students for careers in hospitality, travel and tourism, tourism experience management, hotel and resort management, and hotel real estate development. The curriculum provides you with flexibility to explore career options way beyond what a typical hospitality and tourism degree might offer. As a student enrolled in this program, you’ll benefit immensely from earning your degree at NYU , home to more than 50,000 students from around the globe, while launching your career in New York City—a location defined by its world-class hotels and tourist attractions.

Degree Advantage

• Curriculum  prepares students for hospitality and tourism jobs around the world
• Provides an NYU liberal arts education
• Concentrations  in Event Management , Hotel Real Estate Finance and Development , Marketing and Analytics , Leadership and Management , Travel and Tourism Development , and Entrepreneurship
• Internships at leading NYC hotels, restaurants, tourism bureaus, online travel agencies, and promotional companies
• Study abroad opportunities  and industry site visits
• New Hospitality Innovation Hub for students, start ups, and industry partners

VIEW FULL CURRICULUM AND DEGREE REQUIREMENTS >

Who should earn the bs in hospitality, travel and tourism management.

If you have a passion for travel, love to interact with people, and have an innate curiosity to learn about different cultures, this degree provides the knowledge and skills needed for a hospitality career. The diversity of the Tisch Center student body and faculty members promotes a worldview that will be critical for your success in a field that is more globally interconnected than ever before.

Degree Overview

Learn from a faculty of world-renowned experts.

Faculty members are respected experts in the hospitality, hotel management, and travel and tourism sectors who share their knowledge, insights, experiences, and connections. They work directly with you to ensure that you identify and pursue the professional path that best fits your career goals and objectives. Their support and deep dedication is what makes earning a degree from the Tisch Center an experience unlike all others.

Gain Invaluable Experience Through Study Abroad

Study abroad opportunities abound for BS in Hospitality, Travel and Tourism Management students through Global Field Intensives (GFIs). These travel experiences provide international business experience while attuning students to the cultural, socio-economic, and political forces that influence the international hospitality, and travel and tourism industries. Recent GFIs include trips to: Abu Dhabi, Dubai, Prague, and Berlin.

Benefit from Unsurpassed Networking Opportunities

The BS in Hospitality, Travel and Tourism Management provides unsurpassed networking opportunities through the annual  NYU International Hospitality Industry Investment Conference , chaired by  Jonathan M. Tisch , chairman and CEO of Loews Hotels and Co. (left); the Grossinger-Bergman Distinguished Lecturer Series, which features hospitality leaders such as  David Marriott ; and fireside chats with the likes of famed chefs and restaurateurs  Daniel Boulud  and  Danny Meyer .

Internships and Job Opportunities

Through the Tisch Center of Hospitality and the NYU Wasserman Center for Career Development at NYU SPS, hospitality, travel and tourism management majors have the opportunity to complete a wide range of hospitality, and travel and tourism internships that provide the hands-on experience needed to accelerate their careers. Many of these internships evolve into permanent hospitality and tourism jobs. Our graduates go on to careers at top hotel chains, boutique hotels, travel organizations, tourism bureaus, media companies, restaurants, and food and beverage companies including:

• Estee Lauder Companies
• Four Seasons Hotels and Resorts
• Loews Hotels
• Marriott International
• The Standard Hotels
• Walt Disney World

FREQUENTLY ASKED QUESTIONS

How does this degree differ from a hospitality management degree.

The BS in Hospitality, Travel and Tourism Management differs from a hospitality management degree in its holistic approach to the hospitality, travel, and tourism sectors. While traditional undergraduate hospitality management degrees focus on hotels and restaurants, you will have the opportunity in this degree to also explore subjects like destination marketing, tourism development, and event management.

Will this degree prepare me for hotel management jobs?

The BS in Hospitality, Travel and Tourism Management will prepare you for a range of hotel industry jobs and career paths. You will have the opportunity to specialize in your field of interest, including hotel or tourism operations, sales and marketing, revenue management or hotel development. Our students secure internships and work at large multinational hotel chains as well as independent boutique hotels.

Is tourism management a growing field?

Tourism management offers a broad range of career options for those who are interested in pursuing tourism jobs. The tourism sector has experienced incredible growth in the past decades. with 1.8 billion tourists—just over one in five persons in the world—traveling around the globe by 2030 (UNWTO). The BS in Hospitality, Travel and Tourism Management provides students with the opportunity to secure internships at a broad range of tourism destinations including Walt Disney World.

Can an undergraduate hotel management degree help my career?

An undergraduate hotel management degree can help your career, because it will provide you with a wealth of business skills and the networking opportunities that can lead to a wide variety of hotel management jobs. The hospitality sector is vast and offers a wealth of career choices, but even if you decide to switch career paths, the business foundation you acquire will allow you to pursue a career in a variety of other professional sectors. In addition, earning an undergraduate degree at NYU will open the doors to job opportunities in New York City and around the world.

What are the advantages of earning a hospitality management degree in New York City?

The advantage of earning your hospitality management degree in New York City is that you will be studying in the hospitality capital of the world. New York City is home to top hotels, the finest restaurants, major tourist attractions and thousands of world-famous events. The City will become your professional base for exploring your interests in hospitality, travel and tourism management and for gaining the experience you need to secure a job in this growing field.

5 jobs you can get with a hospitality management degree

I n today's fast-paced world, the hospitality industry is thriving, offering a plethora of exciting placement opportunities for young graduates. Pursuing hospitality courses equips students with the necessary knowledge, skills, and experience to excel in this dynamic field. 

Smita Jain, Director MGLuxM & MIHB, Master in Global Luxury Goods & Services Management, Master of Science in International Hospitality Business, S P Jain School of Global Management has delved into the wide-ranging possibilities that await young graduates, providing insights into some promising placement avenues within the hospitality industry.

1. Hotel and resort management:

The hotel and resort industry is a cornerstone of the hospitality sector, employing millions of individuals worldwide and generating significant revenue. With a degree in hospitality, young graduates can delve into this vast industry, which offers a wide array of roles and responsibilities.

From front desk operations to housekeeping, sales, and revenue management, there are plenty of opportunities to start and grow a rewarding career in hotel and resort management.

According to the World Travel and Tourism Council, the hotel and resort industry contributes significantly to global employment, accounting for roughly 304 million jobs worldwide.

In the United States alone, the American Hotel & Lodging Association reports that this sector generates approximately USD 170 billion in annual revenue. These numbers highlight the immense potential for career growth and development for young graduates pursuing hotel and resort management roles.

2. Food and beverage management

The food and beverage industry plays a crucial role in the hospitality sector, contributing to the overall guest experience and revenue generation for establishments. Restaurants, cafes, bars, and catering services are just some of the areas within this industry where graduates can thrive.

With opportunities as varied as food and beverage supervisors, managers, event coordinators, or even entrepreneurship by starting their own culinary ventures, the food and beverage management sector offers immense potential for young professionals.

According to the National Restaurant Association, the restaurant industry employs more than 15.6 million people in the United States, making it one of the largest employers in the country.

Globally, the food service market is projected to reach USD 4.2 trillion by 2027. These figures indicate the significant growth potential and abundance of career opportunities that graduates can explore within the food and beverage management sector.

3. Event management

The events industry continues to flourish, creating exciting placement opportunities for hospitality graduates. From corporate conferences and trade shows to weddings and music festivals, events have become a vital part of society.

Young graduates with event management skills can find fulfilling careers as event planners, coordinators, or managers, working closely with clients and vendors to create memorable experiences.

The events industry not only provides job opportunities but also fuels economic growth and tourism in various host cities. According to the Events Industry Council, direct spending on business events worldwide reached USD1.07 trillion in 2019, indicating the immense scale and economic impact of this sector.

With their organisational skills and creative flair, young graduates are well-positioned to seize the numerous placement opportunities that the events industry has to offer.

4. Tourism and travel

The tourism and travel sector has been a driving force behind the growth of the hospitality industry. Travelers' desire to explore new destinations, experience diverse cultures, and create lasting memories has given rise to numerous job opportunities for graduates with a passion for hospitality.

Young professionals can find roles in tour companies, travel agencies, cruise lines, or even work as destination managers in government tourism organisations.

According to the World Tourism Organization, international tourist arrivals reached 1.4 billion in 2018, generating immense revenue and employment opportunities.

In 2019, the travel and tourism industry accounted for 10.3 percent of global employment. These statistics highlight the significant impact and potential for growth within the tourism and travel sector, offering a promising career path for young graduates.

5. Resort and spa management

For graduates passionate about luxury, wellness, and creating unforgettable experiences, the resort and spa industry offers enticing career pathways.

As individuals increasingly prioritise self-care and seek rejuvenation, the demand for high-end resorts, hotels, and wellness centres continues to rise. As such, the opportunities for young graduates to excel in resort and spa management are abundant.

According to the Global Wellness Institute, the global wellness economy reached a value of  USD 4.5 trillion in 2018. This staggering figure signifies the vast market potential within the wellness industry.

Graduates can find placements in luxury resorts and hotels, where they can hone their skills in delivering exceptional guest experiences. Whether it's managing spa facilities, wellness programmes, or holistic retreats, the resort and spa management sector offers a meaningful and fulfilling career path for young professionals.

The field of hospitality offers young graduates an exciting array of placement opportunities spanning various sectors within the industry. From hotel and resort management to food and beverage, event planning, tourism, and resort and spa management, there are ample prospects for growth and development.

The hospitality industry employs millions worldwide, generates significant revenue, and contributes to economic growth and tourism.

By pursuing hospitality courses and leveraging their acquired knowledge and skills, young professionals have the opportunity to make a lasting impact in an industry renowned for its commitment to exceptional service and unforgettable experiences.

With dedication and passion, graduates can embark on rewarding careers within the hospitality industry and contribute to its continued success.

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Workers in the hospitality industry can see their career progress damaged by gossiping colleagues, a new study reveals.

Experts found that negative workplace gossip damages employees’ personal reputation –staff who worry about how colleagues perceive them are more likely to take such chatter seriously and see their career growth prospects weakened in their organisation.

They call on managers in the hospitality industry to mitigate the impact of negative gossip by creating a harmonious work environment, providing reputation-focused training programmes, and supporting employees concerned about their personal reputations.

Publishing their findings in  International Journal of Contemporary Hospitality Management , researchers note that the career impact of negative workplace gossip has been ignored – their study is the first to examine the influence of negative workplace gossip on employees’ career outcomes in the hospitality sector.

Co-author Ahmed Shaalan , from the University of Birmingham Dubai , commented: “Negative workplace gossip hinders career growth by damaging people’s personal reputation. Such gossip is common and can permeate its targets’ work and daily lives – it must be considered to understand employees’ career growth in their organisations.

“Personal reputations can be built by an individual’s behaviours and shaped by gossip in an organization. Employees with high regard for their reputation experience lower personal reputations from being negatively gossiped about – resulting in more negative assessments of their promotion prospects.”

Supported by funding from National Natural Science Foundation of China , researchers from the University of Birmingham and several Chinese universities analysed data from 379 individuals working in Guangzhou’s hospitality industry.

They note that, because frequent and long-term interactions, relatively fixed interpersonal circles, and high turnover rates feature highly in the industry, investigating the relationship between negative workplace gossip, career growth and reputation has significant value.

The experts call on industry leaders to introduce company policies prohibiting negative workplace gossip – helping to create a friendly organisational climate that results in less negative workplace gossip. Collaborative activities would allow employees to become familiar with each other and reduce such gossip.

Training sessions focussed on career would help employees to gain a clearer understanding of their personal positions and career development paths – emphasising how a strong personal reputation can help to break the link between negative workplace gossip and lack of career growth.

“Organisations providing employees with training in workplace reputation and interpersonal skills will help them maintain a good reputation and build their potential for career growth, ” added Dr Shaalan.

“Managers and organisations should strive to ensure that employees with high concern for reputation are not adversely affected by negative workplace gossip and other reputation-damaging events.”

Theodore Koumelis

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

• Theodore Koumelis https://www.traveldailynews.com/author/theodore-koumelis/ Hilton expands Guadalajara portfolio with signing of Canopy by Hilton Guadalajara
• Theodore Koumelis https://www.traveldailynews.com/author/theodore-koumelis/ Quicktext announces partnership with Mob Hotel Group
• Theodore Koumelis https://www.traveldailynews.com/author/theodore-koumelis/ The contribution of tourism to the Greek economy, 2019-2023
• Theodore Koumelis https://www.traveldailynews.com/author/theodore-koumelis/ IAEE launches CEM Fellows Program

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• Excellent 18
• Very Good 9
• All languages ( 43 )
• Russian ( 37 )
• English ( 4 )
• German ( 1 )
• Italian ( 1 )

" DIR: West; bigger nice evening sun but louder due to main street DIR:East; Quiter, very bright in the morning if sun rises "

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APELSIN HOTEL - Reviews (Elektrostal, Russia)

Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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• Excellent 18
• Very Good 9
• All languages ( 43 )
• Russian ( 37 )
• English ( 4 )
• German ( 1 )
• Italian ( 1 )

" DIR: West; bigger nice evening sun but louder due to main street DIR:East; Quiter, very bright in the morning if sun rises "

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

APELSIN HOTEL - Reviews, Photos