99 Exciting jobs in travel and tourism- the ultimate travel job list!
If you are looking for jobs in travel and tourism then you have come to the right place! This article is the the ultimate guide that will teach you all about the different jobs in travel and tourism AND it provides you with relevant resources and links to places where you can find jobs that are being advertised right now!
If you know anything about the travel and tourism industry you will know that it is HUGE! You can read this article if you want to learn more about the structure of the travel and tourism industry and the different areas in which you can work. Because the travel and tourism industry is soooo big, it means that the opportunities are, well… endless! In this article I teach you about a wide range of jobs in travel and tourism- some of these jobs involve physically travelling, some involve living and working overseas and some involve working in travel but not actually travelling.
Note- If you are looking for jobs that allow you to travel specifically (but are not necessarily in the travel and tourism industry), you may find my article on jobs that allow you to travel the world more helpful. You may also be interested in my article explaining where to find jobs in travel and tourism , which has some helpful links for job searching.
What are the different jobs in travel and tourism?
Entertainer (singer, dancer, sports etc), sports instructor (skiing, diving, surfing etc), water sports operator, event planner, event security, theme park operative, resort representative/ holiday rep, events risk manager/ assistant, events sales manager, venue finder, tour operator, travel agent, ticketing agent, business and development manager/ assistant, bureau de change cashier, travel consultant, destination specialist (research and development), souvenir sales person, travel insurance sales person, travel writer, travel blogger, travel vlogger, travel influencer, social media manager, travel journalist, visitor information officer/ manager, travel photographer, holiday brochure producer, train driver, train assistant, driver (taxi, lorry, car), customer/ passenger service agent, ground handling agent, baggage handler, airport security officer, border force agent, flight planner, air traffic controller, flight dispatcher, airfield operator, transport engineer, car hire salesperson, cruise ship doctor/nurse/ paramedic/ healthcare assistant, children’s entertainer/ cabaret/ entertainer, production managers/assistants/ stage crew, food and beverage assistant/ manager/ chef, housekeeping/ cleaner, technical engineer, environmental officer, deck officer, security officer, human resources, computer system specialist, public health officer, marketing- photographer, videographer etc, casino staff/ spa staff/ salon staff, steward/stewardess, retail manager/assistant, housekeeper, nightclub staff/ bar tenders/ cleaners/ dj, casino workers/ cashiers/ operatives, front desk operative, receptionist, food and beverage workers, airbnb host, guest relations manager, tourism consultant, project manager, conservation specialist, tourism economist, tourism researcher, legal consultant, policy analyst, smart tourism developer, corporate social responsibility officer, teacher/ trainer, tourism development officer, human resources assistant/ manager, recruitment manager, marketing assistant/ manager, administrative assistant/ virtual assistant, finance/ account manager, contracting manager, jobs in travel and tourism.
There are so many jobs in travel and tourism- it is the biggest industry in the world after all! When most people think of jobs in travel and tourism they think of working as Cabin Crew, a Holiday Representative or on a cruise ship. And yes, these are popular jobs in travel and tourism, but there are actually many more opportunities as well!
This article provides you with a comprehensive overview of many of the jobs in travel and tourism. As much as I would love to claim that I have included all jobs here, this just isn’t possible because the travel and tourism industry is so big- but please do let me know of any that I might have missed in the comments at the end!
In order to make this article easier to navigate, I have organised the jobs in travel and tourism into 8 main categories, these are:
- Jobs in events activities
- Jobs in ticketing and sales
- Jobs in marketing and promotion
- Transport-based jobs
- Cruise industry jobs
- Hospitality jobs
- Jobs in tourism development
- Back office jobs
Please note that the list of jobs is not exhaustive and that some jobs may fall into more than one of the above categories.
Jobs in travel and tourism- Events and activities
There are many different jobs in travel and tourism that involve events and activities. Here are some of the most common-
There are a range of jobs in travel and tourism in the entertainment sector. Whether you are good at singing, making balloon animals, ballet or trampolining, there are many jobs in travel and tourism that will suit you!
Requirements- Specific skills according to entertainment method (e.g. singing or dancing)
Salary range- £12,000+ per annum
Useful resource- Entertainers Worldwide
If sports is your thing then you shouldn’t have too much trouble finding a job in travel and tourism! Sports tourism is a big deal and there are lots of opportunities to teach your chosen sport to others, from running surf lessons in Portugal to offering ski instructing in Japan to yoga teacher training courses in Costa Rica, there are lots of opportunities available.
Requirements- Skilled at your chosen sport, specific training qualifications may be necessary
Salary range- £15,000+ per annum
Useful resource- Indeed
Water sports is very popular at many seaside destinations and there are a range of opportunities for jobs ranging from renting out jet skis, to running speed boat tours to selling tickets for banana boat rides.
Requirements- Customer service and first aid training, ability to swim
Salary range- £12,000-£15,000 per annum
Useful resource- Water Sports Staff
A tour guide is a very popular job in travel and tourism. A tour guide is responsible for running tours of a particular area or attraction. This could range from day tours around Rome to month long tours across multiple countries in Africa. Some tour guides are employed by a travel organisation and other work independently. Recently, many travel bloggers have started to run tours too.
Requirements- Knowledge of the local area, customer service skills
Salary range- £15,000-£40,000 per annum
An event planner is someone who plans events! They will coordinate all aspects of professional meetings and events, such as weddings, sporting events, concerts, conferences etc. They often choose meeting locations, arrange transportation, and coordinate many other details.
Requirements- Experience in event planning
Salary range- £22,000-£40,000 per annum
Useful resource- Caterer
There is usually some degree of security that is required at events, especially big events such as football matches or concerts. Typically at such events there will be a whole team of security staff, this might include: general security guards, bodyguards, gatekeepers, crowd control, mobile patrol, and armed guards.
Requirements- Security training
Salary range- £15,000+ per annum depending on position
Useful resource- e4s
Theme parks are big places, meaning that they have lot of jobs in travel and tourism! The most obvious job is operating rides, however there are also lots of other opportunities within a theme park working as an entertainer, food and beverage assistant, ticket sales, cleaning and more.
Requirements- Customer service experience
Salary range- £12,000+ per annum depending on position
Most tour operators will hire Resort Representatives, also known as Holiday Representatives, to represent the holiday company in destination. These representatives will usually have accommodation provided for them in resort and this work is often seasonal (i.e. you will work during winter for a ski resort and during summer for a summer sun resort).
Their main responsibilities are to provide customer service to holiday makers, deal with any problems that might occur, conduct welcome meetings and to sell excursions. There are also Airport Representatives who are responsible for airport transfers and Children’s Representatives who work with children and run children’s clubs and activities.
Requirements- Customer service skills
Salary range- £15,000-£22,000 per annum
Useful resource- TUI Reps Guide
A risk manager is an important job in travel and tourism. A Risk Manager will be responsible for managing the risk to an organisation, its employees, customers, reputation, assets and interests of stakeholders. Their job is to identify and assess threats to an organisation, put plans in place for if things go wrong and decide how to avoid, reduce or transfer risk.
Requirements- Knowledge of risk management
Salary range- £30,000- £45,000 per annum
Useful resource- Prospects
An Events Sales Manager is responsible for sales related to events. This includes: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning and coordination, logistics oversight, revenue management, and communications. Event Sales Managers also prepare proposals for clients and maintain event records.
Requirements- Management and events experience
Salary range- £30,000-£45,000 per annum
Finding appropriate venues is a very important part of organising an event! For some large companies they may hire a member of staff specifically for this purpose.
Requirements- Knowledge of events and venues
Salary range- £15,000-£35,000 per annum
Useful resource- Event Job Search
Jobs in travel and tourism- Tickets and sales
There are many jobs in travel and tourism that involve tickets and sales- in fact, some might argue that selling tickets to attractions, accommodation options, transport etc is at the heart of the travel and tourism industry! Here are some jobs in travel and tourism that fall under this category-
A Tour Operator is a person who comes up with ideas for holidays. Tour Operators will conduct research into this, design the holiday itinerary and content, prepare contracts, organise accommodation and transport and make arrangements for necessary guides, tour leaders or resort reps etc. They will then market the package and sell to travel agents .
Requirements- Knowledge of the travel industry
Salary range- £25,000- £40,000 per annum
Useful resource- Travel Trade Jobs
Being a travel Agent is one of the most popular jobs in travel and tourism. A Travel Agent sells holidays to tourists . This could be from a desk in a high street travel agent, phone the phone in a call centre or from behind a computer for online travel agents.
In recent times we have seen many independent travel agents starting up their own businesses too- these usually work from home and are small businesses.
Requirements- Knowledge of GDS systems and inventories
Salary range- £25,000-£40,000 per annum
Useful resource- Travel Weekly
There are many Ticket Agent jobs in travel and tourism found in different sectors including: rail, airlines, bus companies, cruise lines and tourist attractions . Ticketing agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Ticketing Agents will typically sell tickets in terminals, plan routes using computers and manuals, and calculate ticket costs.
Salary range- £12,000-£24,000 per annum
Every business needs a person or people behind the scenes who are responsible for business development and growth and whilst you might not see these people very often (because they often work behind the scenes), this is actually one of the most important jobs in travel and tourism! Business Development Managers develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects. They also make sales projections and forecasting revenue, in line with projected income.
Requirements- Knowledge of businesses, preferably a degree or higher level qualifications
Salary range- £40,000+ per annum
Bureau de Change cashiers process cash transactions from customers in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.
Salary range- £12,000-£18,000 per annum
Useful resource- Travel Trade Recruitment
Consultants (in travel and tourism as well as other industries) are generally there to provide advice and guidance- they are seen an experts in their field. Therefore, Travel Consultants are responsible for providing advice and guidance on- you guessed it- travel. They will often meet with clients to discuss and learn about their travel requirements and then advise the clients about suitable travel options in accordance with their needs, wants and capabilities.
Requirements- Expert level knowledge in travel and tourism
Salary range- £40,000-£55,000 per annum
Useful resource- Travel Counsellors
A destination specialist is exactly as it sounds- a specialist of a particular destination. This person will be responsible for providing advice and guidance relevant to a particular destination. They will assist the Business Development Manager and may also work closely with Tour Operators and Travel Agents, depending on their specific role.
Requirements- Expert knowledge of a specific destination
Salary range- £40,000- £55,000 per annum
Useful resource- Flight Centre Travel Academy
One of the jobs in travel and tourism that people often forget about is a souvenir sales person. Most of us will purchase some souvenirs on our travels and therefore there is a need for someone to sell these souvenirs.
Souvenir sales people range from independent people who may sell ice creams on the beach, to high street shops to duty-free chains. Some people sell souvenirs online too.
Requirements- sales skills, customer service skills
Salary range- £12,000- £18,000 per annum
Having adequate travel insurance is essential when we travel, and because most people will buy travel insurance, there needs to be lots of sales people to sell it to them! A Travel Insurance Sales Person will often work in an office or from home, making sales from their phone or computer. They will often be paid commission- meaning that the more travel insurance they sell, the more money they earn.
Requirements- Sales skills
Salary range- £15,000- £25,000 plus commission per annum
Jobs in travel and tourism- Marketing and promotion
There are many jobs in travel and tourism that fall within the marketing and promotion category, after all, it’s all good and well creating amazing products and services, but if nobody knows about then then they won’t sell! Here are some of the major jobs in travel and tourism that involve marketing and promotion-
Travel writing is an important job in travel and tourism. Whether you are writing a travel-based novel, an informative blog post, an article for a magasine or a guidebook, there is a big demand for travel writing.
Many travel writers work on a freelance basis, meaning that they are self-employed and they contract their work to various parties such as magasines or websites.
Requirements- Excellent writing skills, experience and qualifications in journalism
Salary range- £15,000- £50,000 per annum
Useful resource- Smart Blogger
Travel blogging has become increasingly popular (and competitive!) and recent years. A travel blogger may have their own blog or they may write for other blogs, or both. Travel blogging isn’t just about writing- it is about developing a brand, maintaining a website, managing social media and promotion, selling things (online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings) etc). It can take years to grow a travel blog to a point where you can make a reasonable income.
Requirements- Ability to manage your own time, writing skills
Salary range- £0- £100,000 per annum
Useful resource- Wanderlust
A travel vlogger is someone who creates video diaries of their travels, they will often post content on YouTube, although they can also use alternative platforms if they choose to do so. This job requires technical filming equipment and video editing skills. As with blogging, it can take years for a vlogger to build a big enough audience to make money. Money is usually made from paid sponsorships and adverts as well as products sales (e.g. online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings), Patreon membership etc)
Requirements- Video editing skills, ability to present yourself appropriately on camera
Useful resource- Career Pilot
A Travel Influencer is essentially any person who has ‘influence’. This is usually related to people who have large followings on their social media or websites. Being a Travel Influencer can take a lot of time (it can take years to build a social following) or a person could reach fame overnight when a post goes viral or when they attract the attention of mainstream media or other major Influencers. An Influencer will usually make money by collaborating with brands to promote their products and services- this could be hotels, clothing companies, tourist boards and tourist attractions to name just a few.
Requirements- Some knowledge of social media marketing, ability to develop a brand and willingness to be in the public eye
Useful resource- Unchartered Backpack
There are also ‘behind the scenes’ jobs in the social media scene too- major Influencers and organisations will often hire social media managers and administrative staff to help manage their workload. These roles will involve conducting research into trends, hashtags etc and analysing which posts work well, which times of day are best to post etc. They will be responsible for scheduling social media and responding to comments.
Requirements- Social media expertise, qualifications in marketing
Salary range- £15,000- £35,000 per annum
Useful resource- Digital Marketing Institute
A Travel Journalist is a journalist who focusses their writing on travel-related content. Journalists will usually work for a newspaper, magasine or other media outlets, such as a website or for a TV production company. Their main job is to research and report on a particular issue or subject, this could include interviewing people, looking through data archives and reviewing existing literature. May journalists work on a freelance basis and will write proposals for projects that they would like to work on before being accepted.
Requirements- Journalism qualification, writing and research skills
Salary range- £23,000-£45,000 per annum
Useful resource- The Guardian
All visitors to an area will require some kind of information, whether that is a tourist map, appropriate signage, guidebooks or recommendations. Therefore, it is important that there are staff who can help to provide this information! Tourist information centres are a popular place for tourists to visit and staff who work here will provide information and guidance, conduct research, help tourists to make bookings and act as an ambassador for the local area.
Requirements- Knowledge of the local area
Useful resource- National Careers
Many people do not think of photographers when they think of jobs in travel and tourism, but it is actually a very important and common role! Travel photography is big business- there are jobs for professional photographers to take photos for art purposes as well as for marketing- from Instagram posts through to holiday brochures.
Requirements- Photography skills
Salary range- £18,000- £39,000 per annum
Useful resource- The Wandering Lens
Whilst we get most of our information from the Internet these days, there is still a place for holiday brochure…. and somebody has to produce them! Well, actually there is a whole team of people who work to produce a holiday brochure including graphic designers, copywriters, photographers, researchers and the printing and distribution team.
Requirements- Knowledge of graphic design/ copywriting/ printing
Salary range- £15,000+ per annum depending on specific role
Useful resource- Pitched
Jobs in travel and tourism- Transport
Transport is a fundamental part of the tourism industry, and as such it is no surprise that there are many jobs in travel and tourism that are connected to transport. Here are some of the most common transport-based jobs in travel and tourism-
A Pilot is responsible for the safe operation of an aircraft. He/she will plan the route and communicate with Flight Traffic Control to safely navigate the aircraft from one destination to another. There are different ranks for pilots, most will begin as a First Officer and some will then work towards becoming a Captain.
Training to be a pilot is a barrier for many people as the costs to do so are very expensive (£100,000+). There are no student loans available for such training.
Requirements- Be a fully qualified pilot with current license to fly
Salary range- £40,000-£80,000 per annum
Useful resource- Aviation Job Search
Cabin Crew, also referred to as Flight Attendants, are responsible for the safety of passengers onboard an aircraft. Cabin Crew will undertake intense training on how to deal with accidents and emergencies and will be tested on their knowledge regularly. They are also responsible for providing customer service to passengers and will assist with boarding and disembarkation, serving food and drinks and selling duty-free items.
Requirements- Customer service skills and experience
Salary range- £15,000-£35,000
Useful resource- All Flying Jobs
A Train Driver is responsible for the safe passage of people on the train.
Requirements- Train driving license
Salary range- £40,000-£60,00
A Train Assistant is someone who undertakes general duties onboard a train, including providing customer service to passengers, selling food and drink and dealing with any onboard issues that may arise.
Salary range- £14,000-£18,000 per annum
While some people may not think about drivers when they think about jobs in travel and tourism, drivers are actually very important! From lorry drivers who transport the goods that are used for tourism to taxi and Uber driver, the travel and tourism industry would not function without them!
Requirements- Driving license
Salary range- £12,000-£35,000 per annum
Useful resource- Day Insure
Working as a Ticketing Agent is one of the most important jobs in travel and tourism- because there are many tickets that need to be sold! Ticketing agents could be based at the airport, in a travel agency or in an office selling tickets online.
Salary range- £15,000- £25,000 per annum
A Customer Service Agent is another one of the most important jobs in travel and tourism. This is a customer-facing role that involves providing customer service. Customer Service Agents can work in different parts of the travel and tourism industry but this title is most commonly used in the airport as the title used for staff who work in the check in area.
Salary range- £15,000-£25,000 per annum
Useful resource- Menzies Aviation
A Ground Handling Agent is another job title that is used at airports. These are the people who work facilitate the smooth operation of airline services on the ground. Their main responsibilities are to accept, handle, load, unload, transfer, or otherwise processing cargo, passengers or baggage.
Requirements- Customer service experience, organisation skills
Salary range- £18,000- £30,000 per annum
Useful resource- British Airways
A Baggage Handler is responsible for loading and unloading baggage from the aircraft. They will drive vehicles that carry large amounts of baggage and check outgoing baggage against flight lists, transport it, and load it onto the aircraft using lifting equipment.
Requirements- Physical ability to lift heavy luggage
Salary range- £15,000- £22,000 per annum
Useful resource- Aviation Jobs
Airport Security Officers are responsible for making sure that everyone obeys the rules and regulations in relation to security at the airport. This includes checking passengers, baggage and cargo for any potential security threats.
Requirements- Relevant security training
Useful resource- Heathrow Airport
A Border Force Agent checks that all passengers meet the criteria for entry into the country. They will check passports and travel documents of all passengers arriving into the country, this could be by sea, air or rail . They are also responsible for detecting and intercepting prohibited goods.
Requirements- Relevant Border Force training
Salary range- £22,000- £32,000 per annum
Useful resource- Gov.uk
A Flight Planner is responsible for the strategic planning of fleets, routes and staff for an airline or airport.
Requirements- Experience with airport or airline planning
Salary range- £30,000- £40,000 per annum
Useful resource- Careers in Aerospace
It can be argued that working as an Air Traffic Controller is one of the most stressful jobs in travel and tourism! Members of ATC are responsible for the safe navigation of aircraft in the skies. They are required to use radar, computers, or visual references to monitor and direct the movement of the aircraft in the skies and ground traffic at airports.
Requirements- A degree, Air Traffic Control training
Salary range- £40,000- £100,000 per annum
Useful resource- NATS
A Flight Dispatcher is responsible for making sure that the aircraft is ready for departure. They will undertake a number of checks to ensure that the aircraft is fit to fly and provide the Pilots and Cabin Crew with the relevant information (e.g. weather reports, flight plans, passenger list).
Requirements- Ability to work under pressure, good organisation skills
Salary range- £20,000- £35,000 per annum
A Loadmaster is required to plan how items and people should be loaded into the aircraft. This includes mathematically planning the correct placement of both cargo and passengers whilst also ensuring passenger comfort and safety and securing cargo.
Requirements- Relevant training, mathematical skills
Salary range- £25,000- £38,000 per annum
An Airfield Operator is responsible for ensuring the safe take off and landing of aircraft, maintaining navigational aids, performing inspections and communicating with air traffic control.
Requirements- Aviation experience and knowledge
Useful resource- AOPA
A Transport Engineer will undertake any relevant maintenance and repair work on the mode of transport. This include motor vehicles, trains, ships, boats and aircraft.
Requirements- Engineer training and qualifications
Salary range- £35,000- £50,000 per annum
Useful resource- Transport Engineer
Car hire is big business and there are a number of positions for jobs in travel and tourism in this sector. This includes Car Hire Salespersons, Car Hire Managers and the relevant administration positions that are connected with the car hire business.
Requirements- Sales training
Useful resource- Enterprise
Jobs in travel and tourism- Cruise industry jobs
Cruise tourism is BIG business and it is no wonder that there are so many jobs in travel and tourism that are based in the cruise sector. There are thousands of cruises that travel around the world each year, each with their own style and types of passengers. Some cruise ships are as big as small cities, with everything onboard from restaurants and bars and swimming pools to theme park rides, casinos and beauty salons. Because of this, there are a job of jobs in travel and tourism that fall within the cruise sector.
If you are looking for cruise ship jobs that are being advertised now, I recommend visiting the All Cruise Jobs website .
Here are some of the main jobs in the cruise sector-
If anybody needs medical attention onboard a cruise ship, there will be a team of medical professionals ready to help. This includes doctors, nurses, healthcare assistants and paramedics.
Requirements- You will need to be trained in these roles before you apply for a job on a cruise ship.
Salary range- £12000+ per annum
Useful resource- Cruise ship medicine
The Pursers department is the centre of hotel operations onboard a cruise ship. This involves a variety of roles and management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office. This is usually a customer-facing role that involves providing high levels of customer service guests, assisting with account inquires, resolving customer service issues, and answering telephone calls.
Requirements- Managerial experience or training, experience of working on a cruise ship
Salary range- £35,000- £60,000 per annum
Useful resource- Cruise ship jobs
There are a range of jobs in travel and tourism that fall under the entertainment category. On a cruise ship there are positions in children’s entertainment, taking part in cabaret activities (e.g. singers, dancers, actors) and other general entertainment such as comedy shows or magicians.
Requirements- experience in the entertainment industry
Useful resource- Entertainers Worldwide Jobs
These are the people who are involved in the behing-the-scenes side of entertainment onboard a cruise ship. The Production Manager will coordinate productions and members of their team will have a range of specific tasks relating to the smooth running of the entertainment onboard the cruise ship.
Requirements- Experience in entertainment production
Useful resource- All Cruise Jobs
There are many jobs in travel and tourism that involve working with food and beverages in the cruise sector and other areas too. This ranges from bar staff, waiters and glass collectors to managers and chefs.
Requirements- customer service experience, chef experience/training
Useful resource- Cruise Ship Job
Housekeeping and cleaning is one of the most important jobs in travel and tourism and is found in every sector, including cruise! There will usually be a team and some members of the team will hold leadership responsibilities.
Requirements- none
Technical engineers are responsible for the efficient and cost-effective operation and maintenance of machinery and equipment onboard the cruise ship. This covers a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems.
Requirements- Technical training
Salary range- £25,000+ per annum
The Environmental Officer is responsible for ensuring that the procedures concerning the environmental aspects of the ship and pest control are implemented correctly. They are also involved with environmental audits and monitoring the proper management of chemicals on board.
Requirements- Environmental management training/ qualifications
Salary range- £30,000+ per annum
Useful resource- P&O Cruises Environmental Overview
The primary responsibilities of the Deck Officer is to ensure the safe navigation of the cruise ship. They will also be responsible for health and safety and security aspects of the ship’s operations, including guests, officers, crew and staff members.
The head of the department is the Captain, the highest ranking person aboard. This is then followed by 1st, 2nd, 3rd Officers; Safety Officer; Security Officer; Deck Cadet and Deck Ratings – Boatswain/Bosun, Carpenter, Able Seaman Unlimited, Ordinary Seaman Entry Level and Deckhand.
Requirements- Relevant training/ qualifications and experience
Safety and security is another important area of jobs in travel and tourism. Onboard a cruise ship there are a number of jobs that focus on the safety and security of passengers onboard, such as Security Officer, Security Guard and Surveillance Officer.
Requirements- Relevant training and experience
Salary range- £15,000 + per annum
Many people forget about the essential jobs that are required on a cruise ship! If a pipe leaks or a toilet gets blocked, a plumber is in need!
Requirements- Plumbing training and qualifications
The onboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives. Responsibilities of HR staff include overseeing Crew Welfare, creating an effective work environment and supporting shipboard and shoreside management teams.
Requirements- HR training and qualifications
The IT Officer is responsible for the maintenance, operation, and support of onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals.
Requirements- IT training and experience
Salary range- £20,000+ per annum
Useful resource- All Cruise jobs
The Computer System Specialist is responsible for all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.
Requirements- Customer service skills, IT/computer skills
Useful resource- Princess Cruise Jobs
A Public Health Officer will monitor shipboard public health and infection control procedures. They ensure compliance and implementation of procedures associated with communicable diseases, illnesses and most recently the COVID-19 pandemic- this has become a very important job in travel and tourism over the past couple of years!
Requirements- Relevant public health qualifications and experience
Salary range- £35,000+ per annum
Every cruise ship will have a marketing department. Within this department there are a range of roles ranging from general marketing managers to photographers and videographers.
Requirements- Training and qualifications in marketing/ photography and videography skills and experience
There are a range of hospitality-based staff that can be found onboard a cruise ship too. This includes people who work in the casino (e.g. money change, game assistants etc), and staff who work in a spa or salon (e.g. masseuses, hairdressers, beauty technicians).
Requirements- Relevant skills and qualifications for the post (e.g. hairdressing qualification)
The Deckhand is responsible for maintenance/cleaning of the interior/exterior of the cruise ship. The deckhand will also assist with bridge watch/navigation, perform hourly security patrols including nightly engine room inspections, and will assist with general boat operations.
Requirements- Mechanical skills
Cabin stewards/ stewardesses are responsible for keeping passengers’ cabins clean and tidy. Duties include vacuuming, changing sheets, washing windows, cleaning bathrooms etc.
There are many jobs in travel and tourism that involve retail. Onboard a cruise ship there will be a range of shops that will need staff- from retail assistants to retail managers.
Requirements- retail experience, good customer service skills
Jobs in travel and tourism- Hospitality
Whilst the hospitality industry is an industry in itself, many of the jobs that are classified as being hospitality can also be in the travel and tourism industry- tourists need to eat, sleep and be entertained after all! So here are some of the major jobs in travel and tourism that come under the hospitality umbrella-
Housekeepers are responsible for cleaning and reporting any safety hazards to the person in charge. They will undertake duties such as hoovering, polishing, emptying bins, changing bed sheets etc.
Requirements- None
Salary range- £12,000- £15,000 per annum
There are several jobs in travel and tourism that are related to the nightlife scene- this includes DJs, Bar Staff, Glass Collectors, Cleaners, General Manager etc. All of these members of staff will have their own individual responsibilities.
Salary range- £12,00+ per annum depending on experience
Casinos are popular places for tourists to visit, especially in destinations such as Las Vegas or Monaco. There are a number of jobs that workers can do within a casino, including people who help to run and operate the games/machines, security guards, customer service representatives, cashiers and cleaners.
Salary range- £12,000+ per annum depending on experience
A Front Desk Operative is a person who is the first point of contact for all customers of a business. Their responsibilities will general include greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
A Receptionist is usually the first person that you will meet when entering a business, for example a hotel. Their main responsibilities include greeting visitors, answering telephones, taking messages, scheduling appointments, filing and maintaining documents, providing information to various people, making travel arrangements, running errands and performing various administrative tasks.
Salary range- £15,000- £20,000 per annum
If you are working in food and beverage, you have one of the most important jobs in travel and tourism…. because we all need to eat! There are plenty of jobs related to food and drink, from Waiters and Bar Staff to Chefs and General Managers.
Requirements- Customer service skills, specialist skills e.g. culinary
Airbnb isn’t just a place for tourists to stay, it is a travel and tourism business for property owners! Many people have bought properties in recent years with the intention of renting them out to tourists for a profit. This can be a great way to make money and to run your own business. There are also jobs in cleaning Airbnb properties, managing Airbnb properties and marketing Airbnb properties. There are also a range of alternatives to Airbnb that work on the same or similar business models.
Requirements- Must have the initial capital to purchase a property
Salary range- Varies depending on how many Airbnb properties you have and where they are located
Useful resource- Airbnb
A Chef is in charge of organising and preparing food in the kitchen. This includes studying recipes, setting up menus and preparing dishes.
Requirements- Culinary skills
Salary range- £18,000+ per annum depending on quality of the restaurant
Useful resource- Chef jobs
A Guest Relations Manager is responsible for facilitating open lines of communication between staff and guests. They will oversee other team members including receptionists, concierges, housekeepers, and wait staff.
Requirements- Managerial experience and training
A Concierge is a person who works for a building or hotel undertaking receptionist duties and assisting guests with checking in and moving luggage etc. They will also provide information and deal with guest queries.
Jobs in travel and tourism- Tourism development
There are many jobs in travel and tourism that focus on tourism development. Tourism development is very important- we need to make sure that tourism is planned in a way that will make money for local businesses, whilst not having a negative impact on the environment, economy and society. Jobs in travel and tourism in this sector will usually play a key role in ensuring sustainable tourism .
A Tourism Consultant is a person who will provide expert guidance and advice. they are very knowledgeable in their field and can command high salaries as a result. Tourism Consultants may work for Governments or for specific organisations.
Requirements- Expert knowledge in the relevant field
Useful resource- Acorn Tourism
Many jobs in travel and tourism are related to various projects, and each project will require a manager! This could be managing the opening of a new restaurant, managing team training and development or managing the development of a new resort to give a few examples.
Requirements- Expert knowledge in specific field, management experience
Conservation is one of the most important jobs in travel and tourism, this is because if we do not protect the things that we are going to see (the beach, the mountain, the animals etc) then there will be no tourism in that destination in the future! Conservation Specialists will have expert knowledge in the environmental impacts of tourism and will usually have a specific focus e.g. turtle conservation or sloth rehabilitation.
Requirements- Expert knowledge of conservation, degree or higher
Salary range- £35,000- £50,000 per annnum
Useful resource- Responsible Travel
Every industry needs economists, and travel and tourism is no different! The duties of a Tourism Economist is varied, but some common tasks include researching economic issues related to the tourism industry; conducting surveys and collecting data; analysing data using mathematical models, statistical techniques, and software; presenting research results in reports, tables, and charts; interpreting and forecasting market trends and advising businesses and governments.
Requirements- Expert in economics, degree or above
Salary range- £40,000- £80,000 per annum
Useful resource- Economist
Conducting research is another one of the most important jobs in travel and tourism that often goes unnoticed. In order to make sure that the tourism industry is built on a strong platform and that it will be sustainable, it is imperative that Researchers are employed. Tourism Researchers may focus on specific niches or they may conduct more general research. Some Researchers will work in the field and other may work in academia.
Requirements- Excellent research skills, higher level degree or PhD
Salary range- £35,000- £45,000 per annum
Useful resource- TTRA
There is also the need for Legal Consultants and representatives in travel and tourism in just the same way that these are needed in any other industry. This will include consultancy roles as well as legal professions such as lawyers and solicitors.
Requirements- Legal training and qualifications
Salary range- £40,000- £60,000 per annum
Useful resource- The Lawyer
There is also the need to have staff who specialise in policy. Travel and tourism businesses have to abide by policies and laws of the destinations in which they are located as well as the destinations in which they operate (e.g. a hotel business may be based in the UK but have hotels all over Europe).
Requirements- Expert in policy. Degree or above.
Useful resource- The Johnson Group
As I explain in my article about the biggest jobs in travel and tourism in 2022 and beyond , smart tourism is an integral part of our tourism industry and it is set to grow. Smart tourism is when we use technology to enhance productivity and to enhance the tourist experience. If technology is your thing, then this job in travel and tourism is set to boom in the coming years!
Requirements- Skilled in IT and technology, degree
Salary range- £25,000- £45,000 per annum
Useful resource- Tourism Teacher
A Corporate Social Responsibility Officer is responsible for planning and implementing business strategy. This may often has a specific focus on social responsibility- the concept that a business has a responsibility to do good. It could involve putting together and implementing practices such as environmental impact reports, liaising with and working with members of the local community and developing an overall responsible business.
Requirements- Knowledge of CSR, business degree or equivalent
Useful resource- Guardian
We all need to learn! Therefore Teachers and Trainers are some of the most important jobs in travel and tourism! This could include a classroom Teacher or Lecturer who teaches students about sustainable tourism management or somebody who provides practical workplace training, such as a Cabin Crew trainer.
Requirements- Teaching/ training qualification
A Tourism Development Officer if responsible for ensuring that tourism development takes place in an appropriate way. They will review relevant policy and regulation, ensure the correct documentation and procedures are followed and plan for the most appropriate way to develop tourism provision in a given area.
Requirements- Expert knowledge in tourism development, a degree
Useful resource- UNWTO
Jobs in travel and tourism- Back office jobs
Last but not least, we must not forget about the behind-the-scenes jobs in travel and tourism! Here are some of the most common-
Members of the Human Resources team are responsible for the daily administrative and HR duties of an organisation. They assist with recruitment and record maintenance for payroll processing as well as provide clerical support to all employees.
Requirements- Administrative Capabilities
Whilst recruitment may be undertaken by the HR team in smaller organisations, many large travel and tourism organisations will employ staff members to work specifically with recruitment, for example airlines. A Recruitment Manager will oversee all of the recruitment process, contracts and onboarding process for new staff.
Requirements- Managerial experience
Salary range- £35,000- £55,000 per annum
Useful resource- Aero Professional
As I mentioned earlier in this article, marketing is big business in travel and tourism and there are many jobs in this field. Many people will start off as a Marketing Assistant, preparing and managing marketing material and conducting analysis on marketing campaigns, and they will progress on to become a Marketing Manager.
Requirements- Marketing experience/ degree
Salary range- £18,000+ per annum depending on position
There are many administrative jobs in travel and tourism. These have traditionally been office-based jobs, whereby staff will undertake various tasks such as taking notes, recording information, completing spreadsheets etc. However, recent years have seen a number of administrative positions that are undertaken remotely arise, often referred as as a Virtual Assistant.
Requirements- Ability to conduct administrative tasks
Useful resource- Upwork
All business have books that they need to manage and many businesses will hire staff especially to do that. Finance or Account Managers are responsible for monitoring income and expenditure and ensuring that all finances are adequately recorded. They will also undertake/facilitate annual tax returns and any other relevant documentation.
Requirements- Financial knowledge/ qualifications
It is inevitable that travel and tourism businesses will have to create and sign relevant contracts and it some cases it is necessary to employ a Contracts Manager to do this. They are responsible for administering and managing contracts and ensuring that contracts move quickly and smoothly from creation to negotiation to execution.
Requirements- Contracting knowledge
Now that you have seen all of the jobs in travel and tourism that are available to you, it’s time to brush up on your subject knowledge and employability skills! Here are some articles that you may find helpful-
- Where to find a job in travel and tourism
- 10 jobs in travel and tourism that will BOOM in the coming years
- Digital nomad jobs- A complete list
- How to earn £30,000 per month as an influencer
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