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Blue Bay Travel   Reviews

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Reviews 4.9.

7,558 total

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Great experience with Blue Bay

What a great & extremely helpful company. We booked 10 days at Eriyadu Resort in the Maldives. They were always happy to answer any questions & the booking process was very easy. Particular thanks to Deborah Eardley. The resort & holiday was amazing & exceeded our expectations - we would definitely go back & would not hesitate to use Blue Bay Travel again. Highly recommend. 5*

Date of experience : 29 April 2024

Excellant service, nothing was too much trouble

Booking a full package three centre/hotel tour of Bali with several changes of dates must of been a little arduous, but Tamzen did a great job to accommodate our changes and we feel elated we can now look forward to an Wedding Anniversary trip of a lifetime. 5 🌟's

Date of experience : 09 May 2024

Reply from Blue Bay Travel

Thank you for your lovely feedback on Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible wedding anniversary getaway. Many Thanks, Martyn

Mexico 🇲🇽 Dreams

Hi all. I was interested in a special holiday for 2025. I made an inquiry with Kerry Miller who I found to be very knowledgeable on Mexico. This helped me to decide on the perfect location of cancun. Kerry answered all my questions and informed me of other things of interest. I will be looking forward to making more holiday booking’s with Kerry in the near future. Thank you MR G Coleman

Date of experience : 02 May 2024

Nicola Szymanowski above and beyond service!

Nicola answered our call back for a quote. She was professional, courteous and friendly and said she would call back when she had the info. She did this within minutes. Any questions we had were answered, and a very good quote was put forward which I am happy to say we took up. Nicola also booked our plane seats at the time do all we have to so is look forward to our holiday. We have used Blue Bay many times and they always give a great service, but Nicola Szymanowski went above and beyond in my eyes, even replying to my emails after she should have finished work after 10pm.

Cannot fault Izzie from start to finish. She was clear and concise in all our conversations explaining exactly what we needed to know …. and we got a great deal on our cruise

Date of experience : 10 May 2024

Started our booking on the Blue Bay and…

Started our booking on the Blue Bay and immediately received a call from Tamzen to go everything and confirm. Whole thing was handled superbly and what a breath of fresh air it is to speak to someone so helpful. Tamzen was keen to make sure our holiday was tailored accordingly and that we are happy with the flights. I couldn't be happier! Well done Blue Bay and Tamzen.

Thank you for your lovely awesome for Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

We had a call from Tamzen after we…

We had a call from Tamzen after we booked a holiday on line. She explained that the flight included was probably not the best and spent time trawling through alternatives to give us the best times and prices. Tamzen was excellent in all respects. Many thanks

Date of experience : 08 May 2024

Thank you for your awesome feedback for Tamzen, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Amazing service from Kevin Hall at Blue…

Amazing service from Kevin Hall at Blue Bay Travel. Kind friendly and so easy to deal with, we’re now booked on what will be an amazing holiday ! Thanks so much Kevin

Date of experience : 11 May 2024

Same great service from Blue Bay

Dealt with Kerry to book a cruise. She's been helpful and patient while my friend and I decided which to book. I've booked a number of holidays with Blue Bay and always had excellent service.

Date of experience : 04 May 2024

Thank you for your awesome feedback for Kerry, she is brill isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible cruise. Many Thanks, Martyn

Thailand Multicentre Holiday

Just booked a holiday with the help of Jodie. Needing to book an identical trip to my friends and quickly sorted out multiple flights, transfers and accommodation a perfect match. She gave me lots of information and followed up with email confirmation very quickly. A very pleasant and helpful advisor. Thank You Jodie

Thank you for your lovely feedback on Jodie, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

This is the second review since 3rd…

This is the second review since 3rd May. I just want to say that Jo Sherret is a credit to the company. Jo contacted me today to say that my medical request for extra baggage has been sorted and considering I only spoke to Karen Oates yesterday, the efficency of the request being sorted is fantastic. Thank you both your assistance is very much appreciated 👏

Date of experience : 06 May 2024

Thank you for your lovely feedback on Jo, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Easy way to book a holiday

Tamzen was very helpful and friendly and answered all my questions. Made the whole booking experience very smooth and straight forward. Great value service , highly recommend.

Date of experience : 07 May 2024

Thank you for your fab feedback for Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

I just booked a holiday with Blue Bay…

I just booked a holiday with Blue Bay Travel, with an extremely helpful Jade Ashworth. The prices had changed for Eriyadu Island because the airlines had increased from the website prices, which was slightly frustrating. However, by changing the date and then getting direct flights (instead of lengthy layovers), we were actually able to get a better price. Thanks very much for all your help!

Date of experience : 03 May 2024

Thank you for your lovely feedback on Jade, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Jodie always sort us amazing holidays

Jodie always sort us the best holidays, wouldn’t use anyone else. She goes above and beyond to find us the best hotels and deals

Date of experience : 10 April 2024

Thank you for your fab feedback for Jodie, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Great experience

Great experience from start to finish Jolie went above and beyond. She advised us on things we needed to know and sorted airport assistance keeping us informed at every stage. Would highly recommend she is an asset to the company.

Unbelievable Service

From the first phone call to book I spoke to and booked with Kerry the last 2 days I have had queries. Natasha handled my call from start to finish she was so professional and polite as she was dealing with a fossil when it comes to computers. Nothing was any problem she stayed on the line while I went on the links she sent me never felt rushed cannot thank her enough. Following day I had more problems with filling forms in I spoke to Chloe who was just as helpful and professional in dealing with my query. I will certainly be recommending Bluebay to friends and family from now. Thank you Ladies for helping sort my problems out. Wayne Gallagher

Date of experience : 01 May 2024

Thank you for your lovely feedback on our team, We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Great to talk to person

Carole Black found us a great holiday at a great price ,thank you we had a wonderful time.Mrs Day & Mr London

Date of experience : 17 April 2024

Thank you for your awesome feedback for Carole, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Gemma was totally amazing

Gemma was totally amazing, she was so helpful and patient with my booking. I was booking for 4 of us, and at each stage had to keep checking with the other 3 people. We are now very excited to be going to Tobago.

Date of experience : 30 March 2024

Thank you for your lovely feedback on Gemma, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Excellent service, friendly staff who really care

I recently booked a holiday with Blue Bay, initially as it was a great deal with lots of cool features included, but I have to highlight just how pleasant it was to deal with the Blue Bay staff. Each person I dealt with was very friendly, took the time to really understand my questions and offered great advice and took effort to follow up where needed. I initially dealt with Lynda, and I had a few questions and options to go through with my initial booking, and Lynda was very patient and helpful, explained things well and worked hard to find the best options for me, and she was kind enough to answer some general questions I had about the location which she knew from experience. After the booking, I had some follow-up questions which Debbie handled. Debbie was also very friendly, took the time to understand my requests and then went to great effort to deal with the resort and come up with some solutions for me. I've dealt with a lot of travel-related customer service over the years but Blue Bay really stands out for this level of personal service they provide. It's especially remarkable considering how good their holiday deals are - normally I would have expected things like customer service to suffer in order for the company to be able to offer such great value deals, but my experience with Blue Bay has been more positive than any travel company I have ever worked with. The staff there are genuinely keen to make our holiday as good as possible, and the friendly, personal approach and effort were hugely appreciated. I highly recommend Blue Bay.

Lynda was fab

Lynda was friendly, experienced and quick. The call was answered quickly and I felt at ease. Lynda answered my many questions accurately and quickly and was very helpful.

Thank you for your lovely awesome for Lynda, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. If there is anything else we can help with just let us know Many Thanks, Martyn

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blue bay travel complaints

Blue Bay Travel   Reviews

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Reviews 4.9.

7,558 total

Most relevant

Very straightforward and easy as you get all the information you need to make your choice.

Date of experience : May 09, 2024

Reply from Blue Bay Travel

Thank you for your lovely feedback. We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Not what it was...

I've booked with this company 3 times in the past and thought it was a safe bet this year too. Not quite sure what has happened apart from lazy/ disinterested so called agents who don't even ask any questions to understand what you're looking for - robotic customer service is the best way of describing it. And that's if you manage to get through to someone, even when using their callback service! You can't even use the website search functionality as anything beyond 2 - 4 people in 1 room prompts you to get in touch! I did share my feedback and was connected with an agent who then didn't bother responding to emails and actually helped me miss a potential holiday of interest because of lack of responding to my messages. Thanks but no thanks - think I'll stick to DIY holiday booking from now on....

Date of experience : May 03, 2024

Great personalised service

I tried to book the holiday as it was a good deal however after getting the booking reference and calling Bluebay Travel the holidays had all gone straightaway and the system had crashed. After a time Bluebay called me back as a holiday had become available on the date we needed which was great and we booked it. Great service thank you to Nina at Bluebay.

Date of experience : April 30, 2024

Thank you for your lovely feedback on Nina, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Jaclyn has been absolutely fabulous…

Jaclyn has been absolutely fabulous throughout our booking experience. She has been patient and given us good advice about when to travel etc. (even with our last minute changes) The whole process has been easy to do. I would not hesitate to recommend booking with BlueBay travel

Date of experience : April 28, 2024

Thank you for your lovely feedback on Jac, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Leighton is a star so helpful and…

Leighton is a star so helpful and patient. He looked at lots of different options for different rooms and dates for the new Excellence property Coral Playa Mujeres

Thank you for your lovely feedback on Leighton, what a star! We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday, look forward to hearing all abiut the new resort. Many Thanks, Martyn

Travel Agent Lee very knowledgeable had…

Travel Agent Lee very knowledgeable had every confidence in him and the booking was made swiftly with instant response

Date of experience : May 05, 2024

Thank you for your lovely feedback on Lee, isn't he a star!? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Gemma and Jade were helpful

Gemma and Jade were helpful, knowledgeable and searched numerous combinations of dates and airports. Highly recommend as they take the stress out of booking a holiday.

Date of experience : May 06, 2024

Thank you for your lovely feedback on Gemma and Jade, they are going to be so happy! We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

This will be our first ever Cruise.

This will be our first ever Cruise. Kerry made the 'journey' of booking, so easy for us. Excellent explanations, to many questions that were asked re a cruising experience. Can't wait for the reality of the journey itself in a few months.

Date of experience : April 29, 2024

Thank you for your lovely feedback on Kerry, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday, enjoy your first time cruise. Many Thanks, Martyn

Perfect communication

Holiday spotted on Secret Escapes, and booking g requested, received a call from Nina who was friendly and informative. Just what is needed with a spur of the moment decision.

Date of experience : May 02, 2024

KERRY MILLER

Booked holiday with Blue Bay Kerry milller booked it for us she was very helpful this is the 2nd holiday she has booked for us and we will definitely use her again

Thank you for your lovely feedback on Kerry, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

All staff very helpful

All staff very helpful. Responded to initial query very quickly and listened to requirements. Friendly and professional service.

Thank you! We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Brilliant experience

From seeing the holiday in my emails to contacting David Coulter everything from start to finish was exceptional. The holiday went perfect from extra space seats to transfers to and from hotel was excellent. Any enquiries I had were dealt with quickly. Highly recommend this company. Just waiting for next offer to drop and I will be booking again.

Date of experience : April 17, 2024

Thank you for your lovely feedback on David, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Here's to many happy holidays Many Thanks, Martyn

Tania Dalziel is a superstar

Tania Dalziel is a superstar. She has researched and completed the process so smoothly for our family holidays two years running. She is definitely a credit to your firm. Thank you.

Thank you for your lovely feedback on Tania, she really is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Excellent Service from Kevin Hall

We have just booked our 2025 holiday with Blue Bay Travel. The Personal Travel Consultant, Kevin Hall, was excellent, he answered all of our questions, was very knowledgeable about the resort and he price matched the website price including a promo code discount. He was also able to help us with room and transfer options which were not available on the website. Based on our booking experience we have high hopes for our holiday!

Date of experience : April 25, 2024

Thank you for your lovely feedback on Kevin, he is great isn't he? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an awesome holiday. Many Thanks, Martyn

BBT - highly recommend

Spoke with Kerry on the weekend, told her I had no idea what I was doing to book a holiday. I gave her my budget, destinations I wanted to go etc. I had no idea what dates but needed it to tie in with a birthday, and she got back to me today, within an hour of her getting back to me, I’d put a deposit down and booked a holiday. I’m very impressed! This is only my 2nd time abroad, my first time being 14 years ago. I am very excited!!!! 😍 I will definitely use Kerry and BBT to book again. I’ll be back to write another review once I’ve been on the holiday, and update with a new review providing everything goes swimmingly. Fantastic!!! ✨

Thank you for your lovely feedback on Kerry, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday, here's to your second adventure abroad Many Thanks, Martyn

Very helpful service from Linda finding…

Very helpful service from Linda finding the best option for Mexican holiday including premium seats. Thanks Linda!!

Date of experience : May 08, 2024

Thank you for your awesome feedback for Linda, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible getaway to Mexico. Many Thanks, Martyn

Nicola szymanowski was very good she…

Nicola szymanowski was very good she sorted out my holiday for this year and next year could not be more plesae with nicola Szymanowski she is credit to bluebay travel I have told her I will be booking all my holidays through her I can ask her questions and she gets back to me right away I'm looking forward to my holiday in few weeks time thank you NicolaSzymanowski

Date of experience : May 10, 2024

Efficient service

Call was answered straight away by Naomi who was very professional. Got my quote and holiday booked with low deposit within ten minutes. Was told everything I booked would be confirmed within 24 hours and it was

Thank you for your lovely feedback on Naomi, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Maldives w/Blue Bay Travel

We just came back from a trip to the Maldives brokered by Leighton at Blue Bay Travel. I can't recommend this company enough. No frills, no hard sales but excellent customer service & follow up from start to finish. We had a fantastic holiday and as BBT indicated, there were no hidden extras, no surprise bills or service charges at the end of our week long All-Inclusive trip to Eryiadu Island. I can't imagine a better experience and I'm looking forward to working with them again. In the meantime I'm telling everyone I know to take a look Blue Bay Travel

Date of experience : April 20, 2024

Wow! Thanks so much for your fab feedback, we really appreciate it, and it will help us continue to deliver the 5* service we pride ourselves on. We're so glad to hear your experience with us was stress free and I am sure Leighton will be thrilled to hear your kind words! We're so pleased you had an amazing time at Eriyadu and can't wait to book your next getaway! Best Wishes, Sophie

Perfect from Start to Finish

Perfect from Start to Finish I was recommended this company by my Uncle and so glad I was. It was extremely tricky trying to decide where to go for our Honeymoon but after giving Kevin our wants and budget within a few hours he came up with the perfect place. Kevin was extremely helpful and able to answer every question we had (quite a few sorry Kevin!). Would definitely recommend this company to anyone not sure about where to go on holiday. Haven't travelled yet but expect it to be great :)

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blue bay travel complaints

Blue Bay Travel   Reviews

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Reviews 4.9.

7,558 total

Most recent

Helpful Service Quick & Easy To Book

Date of experience : 01 October 2021

Reply from Blue Bay Travel

Thank you, Daniel! We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on. Best Wishes, Holly.

Jodie is very efficient

Jodie is very efficient. She replies back to emails and queries very quickly. Superb service.

Thank you so much for your lovely review and kind words about Jodie! We really appreciate you taking the time to send us feedback, and it will help us continue to deliver the 5* service we pride ourselves on. We hope you have a lovely holiday, and we can't wait to hear all about it. :) Best Wishes, Holly

I do not appreciate being misled !!!

On Sept 12 at 15.43 I was called and advised that our Maldives outbound flight had been moved from Gatwick to Heathrow which was not a problem so I agreed to this amendment, had I been told that this new itinerary would involve a 4 hour stopover between flights I would have said NO !!! As a result of being misled I have now spent a great deal of time trying to resolve this problem including waiting for 34 minutes on the phone today to talk to their non existent customer service department as we are due to fly in 13 days time !!! The lack of customer support really lets this organisation down so if you book with them expect nothing but aggravation in return !!!!

Date of experience : 30 September 2021

Dear Terry - On checking our records we can see that you have been in contact with our Customer Services Team today. We are sorry that the schedule change made by the airline is not suitable and it was certainly not our intention to mislead you in any way. We are currently looking into your request to amend your holiday to 2022. As discussed we do need to contact our supplier and will be back to you within the timeframe agreed. We are hopeful for a positive response, so that we can provide a satisfactory resolution for you. Kind regards Lucinda

From picking up the phone to the end of…

From picking up the phone to the end of my booking, Stephanie was attentive, empathetic and more than helpful when I was booking our holiday. Everything I requested she endeavoured to fulfil. I suffer from travel sickness and she even put in my request for a front seat on out tour around Sri Lanka. I sincerely hope that this wish is adhered to as my holiday could be ruined otherwise.

We're so glad to hear your experience with Steph went so well! Thanks so much for your fab feedback, we really appreciate it, and it will help us continue to deliver the 5* service we pride ourselves on. Steph will be thrilled to hear your kind words and we all wish you an amazing holiday! Best Wishes, Holly

booking with confidence

I was a little apprehensive about booking a holiday in the current climate but Emma was very knowledgeable, helpful and confident which put my mind at rest so had no worries about booking the holiday

Thank you so much for your lovely review and kind words about Emma! We really appreciate you taking the time to send us feedback, and it will help us continue to deliver the 5* service we pride ourselves on. We hope you have a lovely holiday, and we can't wait to hear all about it. :) Best Wishes, Holly

Emma was a sheer delight to deal with

Emma was a sheer delight to deal with. The friendliest, knowledgeable travel advisor I have dealt with. She booked our holiday this morning and it was like talking to a friend. Highly commend her and she's an asset to her employers. Thank you Emma

Thank you for your fab feedback on Emma, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure Emma will be thrilled to hear your lovely words. Many Thanks, Holly

Pain free and very efficient

Date of experience : 29 September 2021

Thank you for your feedback! We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on. If there is anything else you need help with, please do get in touch again. Best Wishes, Holly.

Karen was truly exceptional helping to…

Karen was truly exceptional helping to accommodate a necessary change to the travel arrangements. She spent yours with me supporting me through the process and helping me find the best option, she was kind and empathetic to the situation and extremely flexible. I would highly recommend this agency based on her service and give her a 5* rating - thank you so much for all your help!!!

Date of experience : 27 September 2021

Thank you so much for your honest review and kind words. We are thrilled that Karen has been able to support you, and help with any amendments that you needed to make to your trip. We are so glad to hear you would recommend us because of Karen's services, and we can't wait to help you out with your next trip away! Best Wishes, Holly

Elizabeth Johnson a great person 👍🤩

Elizabeth Johnson, the holiday advisor has been the most kind and helpful person, she made me feel very confident in all she was doing, there was no rust she just had time for me as a customer, which I found was perfect, I hope to carry on dealing with Elizabeth as she was so kind helpful and considerate in all her doings . Thankyou Elizabeth.😊

Thanks so much for your fab review, Christine. We are thrilled you love the way we do things here and Elizabeth will be overjoyed to hear your kind words. Have the best holiday, we can't wait to hear all about it! Best Wishes, Holly

David was very good

David was very good, helpful, patient and polite.

Date of experience : 26 September 2021

Thank you so much for your lovely review and kind words about David! We really appreciate you taking the time to send us feedback, and it will help us continue to deliver the 5* service we pride ourselves on. We hope you have a lovely holiday, and we can't wait to hear all about it. :) Best Wishes, Holly

Holiday booking

I’ve just booked a holiday and found Emma Bailey to be very pleasant, helpful and patient. The booking process was informative and efficient. Thank you

My holiday bookin

Everything was explained in full detail and any questions I had were answered, I did not feel rushed and that Emma had time for me.

Laura was very friendly and helpful

Laura was very friendly and helpful, she changed our existing booking and gave all the advise we required She offered apologies for the problems we had had trying to contact previously which was much appreciated

Date of experience : 25 September 2021

Thank you for your fab feedback on Laura, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure Laura will be thrilled to hear your lovely words. We are so glad to hear she could help with amending your booking, and that she could provide you with advice too. Many Thanks, Holly

Update to review

I booked our holiday to Mauritius for 06/10/21 on 30/09/20 Received an email with subject title Errata on Friday 17/09/21 with less than 3 weeks to go, saying holiday is cancelled due to an operational change and I will be contacted within 14 days regarding issue of refund. No phone call, just this email with no explanation. Yet, I can go on Blue Bay website and the very same holiday we booked with exactly the same flights and hotel is available to book with one difference…the price is much much higher. Surely this is against ABTA code of conduct? I have yet to receive a reply to my email questioning the operational change and yet to receive any contact regarding our refund. Update…reassured by Lucinda from Customer Relations that our holiday was not cancelled due to pricing issues and refund arranged very promptly by Lucinda. Also, Lucinda has taken feedback on board that a telephone call rather than an email would have provided better customer care and service

Date of experience : 23 September 2021

Dear Lynne, Thank you for taking the time to talk to me this afternoon. I am pleased that we were able to establish that your booking was definitely not cancelled due to pricing issues, as the cost of your holiday would have been secured with the relevant hotel and airline, at the time of booking. We are very sorry that our customer service levels were not to our normal high standards on this occasion, as they have been impacted by numerous airline schedule changes, amendments to the travel traffic light system, as well as changes to COVID entry regulations from 01st October. Please be assured that following our call we will be looking at ways to improve some aspects of our communication. However, please do not hesitate to contact me directly if you require any additional information or assistance. Kind regards Lucinda

Holiday Cancellation due to Covid

I have had to deal with Blue Bay Travel many times during theast 18 months desperately trying to rearrange my honeymoon. Every time I spoke to any member of the team they were helpful, sympathetic, professional and informative. Unfortunately on this occassion we had to cancel due to the red list but the process to recieve a full refund is in place and Karen explained it fully to me. Can I also mention Imogen and there are many others whos names I have forgotten but I have found everyone extremely supportive in what must be their busiest and stressful times. Well done to all and I shall definitely be using you again and recommending to my friends and family.

Thank you so much for your honest review and kind words about the whole Blue Bay team. We understand how disappointing changing plans is so thank you for your understanding and patience. We are so glad to hear you would use us again in the future, and we can't wait to help you out with your next trip away! Best Wishes, Holly

Emily & Jess were very efficient &…

Emily & Jess were very efficient & sorted our booking with suitable options.

Date of experience : 22 September 2021

Thank you so much for your lovely review, Sue! We really appreciate your feedback, and it will help us continue to deliver the top service we pride ourselves on. :) Emily and Jess will be thrilled to hear your kind words too, the team have definitely been working really hard! We can't wait to hear all about your holiday. Best Wishes, Holly

Sophie found all the info i was after…

Sophie found all the info i was after and made the decision to book easy .

Thank you so much for your lovely review and kind words about Sophie! We really appreciate you taking the time to send us feedback, and it will help us continue to deliver the 5* service we pride ourselves on. We hope you have a lovely holiday, and we can't wait to hear all about it. :) Best Wishes, Holly

Great service

Jodie was really helpful and paid attention to our needs when finding the right holiday at the right price for us.

Thank you for your fab feedback on Jodie, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure Jodie will be thrilled to hear your lovely words. Many Thanks, Holly

Booking Antiqua with Jess

Jess Tomkinson has been absolutely wonderful, from my initial enquiry to paying the deposit. Jess kept me fully informed all the way through the process via email. Extremely informative, knowledgeable and we have now booked our 25th Wedding Anniversary due to Jess’ professionalism. Thank you Jess.

Thank you so much for your lovely review and kind words about Jess! We really appreciate you taking the time to send us feedback, and it will help us continue to deliver the 5* service we pride ourselves on. We hope you have a lovely holiday, and we can't wait to hear all about it. :) Best Wishes, Holly

I wanted to join my mate's holiday and…

I wanted to join my mate's holiday and everything went fine. Spot on cheers.

That's what we like to hear, thanks so much for your fab review, Michael! We really appreciate your feedback, and it will help us continue to deliver the 5* service we pride ourselves on. We're glad to hear you could be added onto your friend's holiday and we hope you have an amazing time! Best Wishes, Holly

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Reviews 4.9.

7,558 total

Most relevant

Great experience with Blue Bay

What a great & extremely helpful company. We booked 10 days at Eriyadu Resort in the Maldives. They were always happy to answer any questions & the booking process was very easy. Particular thanks to Deborah Eardley. The resort & holiday was amazing & exceeded our expectations - we would definitely go back & would not hesitate to use Blue Bay Travel again. Highly recommend. 5*

Date of experience : 29 April 2024

Excellant service, nothing was too much trouble

Booking a full package three centre/hotel tour of Bali with several changes of dates must of been a little arduous, but Tamzen did a great job to accommodate our changes and we feel elated we can now look forward to an Wedding Anniversary trip of a lifetime. 5 🌟's

Date of experience : 09 May 2024

Reply from Blue Bay Travel

Thank you for your lovely feedback on Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible wedding anniversary getaway. Many Thanks, Martyn

Mexico 🇲🇽 Dreams

Hi all. I was interested in a special holiday for 2025. I made an inquiry with Kerry Miller who I found to be very knowledgeable on Mexico. This helped me to decide on the perfect location of cancun. Kerry answered all my questions and informed me of other things of interest. I will be looking forward to making more holiday booking’s with Kerry in the near future. Thank you MR G Coleman

Date of experience : 02 May 2024

Nicola Szymanowski above and beyond service!

Nicola answered our call back for a quote. She was professional, courteous and friendly and said she would call back when she had the info. She did this within minutes. Any questions we had were answered, and a very good quote was put forward which I am happy to say we took up. Nicola also booked our plane seats at the time do all we have to so is look forward to our holiday. We have used Blue Bay many times and they always give a great service, but Nicola Szymanowski went above and beyond in my eyes, even replying to my emails after she should have finished work after 10pm.

Cannot fault Izzie from start to finish. She was clear and concise in all our conversations explaining exactly what we needed to know …. and we got a great deal on our cruise

Date of experience : 10 May 2024

Started our booking on the Blue Bay and…

Started our booking on the Blue Bay and immediately received a call from Tamzen to go everything and confirm. Whole thing was handled superbly and what a breath of fresh air it is to speak to someone so helpful. Tamzen was keen to make sure our holiday was tailored accordingly and that we are happy with the flights. I couldn't be happier! Well done Blue Bay and Tamzen.

Thank you for your lovely awesome for Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

We had a call from Tamzen after we…

We had a call from Tamzen after we booked a holiday on line. She explained that the flight included was probably not the best and spent time trawling through alternatives to give us the best times and prices. Tamzen was excellent in all respects. Many thanks

Date of experience : 08 May 2024

Thank you for your awesome feedback for Tamzen, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Amazing service from Kevin Hall at Blue…

Amazing service from Kevin Hall at Blue Bay Travel. Kind friendly and so easy to deal with, we’re now booked on what will be an amazing holiday ! Thanks so much Kevin

Date of experience : 11 May 2024

Same great service from Blue Bay

Dealt with Kerry to book a cruise. She's been helpful and patient while my friend and I decided which to book. I've booked a number of holidays with Blue Bay and always had excellent service.

Date of experience : 04 May 2024

Thank you for your awesome feedback for Kerry, she is brill isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible cruise. Many Thanks, Martyn

Thailand Multicentre Holiday

Just booked a holiday with the help of Jodie. Needing to book an identical trip to my friends and quickly sorted out multiple flights, transfers and accommodation a perfect match. She gave me lots of information and followed up with email confirmation very quickly. A very pleasant and helpful advisor. Thank You Jodie

Thank you for your lovely feedback on Jodie, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

This is the second review since 3rd…

This is the second review since 3rd May. I just want to say that Jo Sherret is a credit to the company. Jo contacted me today to say that my medical request for extra baggage has been sorted and considering I only spoke to Karen Oates yesterday, the efficency of the request being sorted is fantastic. Thank you both your assistance is very much appreciated 👏

Date of experience : 06 May 2024

Thank you for your lovely feedback on Jo, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Easy way to book a holiday

Tamzen was very helpful and friendly and answered all my questions. Made the whole booking experience very smooth and straight forward. Great value service , highly recommend.

Date of experience : 07 May 2024

Thank you for your fab feedback for Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

I just booked a holiday with Blue Bay…

I just booked a holiday with Blue Bay Travel, with an extremely helpful Jade Ashworth. The prices had changed for Eriyadu Island because the airlines had increased from the website prices, which was slightly frustrating. However, by changing the date and then getting direct flights (instead of lengthy layovers), we were actually able to get a better price. Thanks very much for all your help!

Date of experience : 03 May 2024

Thank you for your lovely feedback on Jade, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Jodie always sort us amazing holidays

Jodie always sort us the best holidays, wouldn’t use anyone else. She goes above and beyond to find us the best hotels and deals

Date of experience : 10 April 2024

Thank you for your fab feedback for Jodie, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Great experience

Great experience from start to finish Jolie went above and beyond. She advised us on things we needed to know and sorted airport assistance keeping us informed at every stage. Would highly recommend she is an asset to the company.

Unbelievable Service

From the first phone call to book I spoke to and booked with Kerry the last 2 days I have had queries. Natasha handled my call from start to finish she was so professional and polite as she was dealing with a fossil when it comes to computers. Nothing was any problem she stayed on the line while I went on the links she sent me never felt rushed cannot thank her enough. Following day I had more problems with filling forms in I spoke to Chloe who was just as helpful and professional in dealing with my query. I will certainly be recommending Bluebay to friends and family from now. Thank you Ladies for helping sort my problems out. Wayne Gallagher

Date of experience : 01 May 2024

Thank you for your lovely feedback on our team, We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Great to talk to person

Carole Black found us a great holiday at a great price ,thank you we had a wonderful time.Mrs Day & Mr London

Date of experience : 17 April 2024

Thank you for your awesome feedback for Carole, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Gemma was totally amazing

Gemma was totally amazing, she was so helpful and patient with my booking. I was booking for 4 of us, and at each stage had to keep checking with the other 3 people. We are now very excited to be going to Tobago.

Date of experience : 30 March 2024

Thank you for your lovely feedback on Gemma, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Excellent service, friendly staff who really care

I recently booked a holiday with Blue Bay, initially as it was a great deal with lots of cool features included, but I have to highlight just how pleasant it was to deal with the Blue Bay staff. Each person I dealt with was very friendly, took the time to really understand my questions and offered great advice and took effort to follow up where needed. I initially dealt with Lynda, and I had a few questions and options to go through with my initial booking, and Lynda was very patient and helpful, explained things well and worked hard to find the best options for me, and she was kind enough to answer some general questions I had about the location which she knew from experience. After the booking, I had some follow-up questions which Debbie handled. Debbie was also very friendly, took the time to understand my requests and then went to great effort to deal with the resort and come up with some solutions for me. I've dealt with a lot of travel-related customer service over the years but Blue Bay really stands out for this level of personal service they provide. It's especially remarkable considering how good their holiday deals are - normally I would have expected things like customer service to suffer in order for the company to be able to offer such great value deals, but my experience with Blue Bay has been more positive than any travel company I have ever worked with. The staff there are genuinely keen to make our holiday as good as possible, and the friendly, personal approach and effort were hugely appreciated. I highly recommend Blue Bay.

Lynda was fab

Lynda was friendly, experienced and quick. The call was answered quickly and I felt at ease. Lynda answered my many questions accurately and quickly and was very helpful.

Thank you for your lovely awesome for Lynda, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. If there is anything else we can help with just let us know Many Thanks, Martyn

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blue bay travel complaints

Blue Bay Travel   Reviews

In the Travel Agency category

Visit this website

Company activity See all

Your profile picture

Write a review

Reviews 4.9.

7,558 total

Most relevant

Great experience with Blue Bay

What a great & extremely helpful company. We booked 10 days at Eriyadu Resort in the Maldives. They were always happy to answer any questions & the booking process was very easy. Particular thanks to Deborah Eardley. The resort & holiday was amazing & exceeded our expectations - we would definitely go back & would not hesitate to use Blue Bay Travel again. Highly recommend. 5*

Date of experience : April 29, 2024

Excellant service, nothing was too much trouble

Booking a full package three centre/hotel tour of Bali with several changes of dates must of been a little arduous, but Tamzen did a great job to accommodate our changes and we feel elated we can now look forward to an Wedding Anniversary trip of a lifetime. 5 🌟's

Date of experience : May 09, 2024

Reply from Blue Bay Travel

Thank you for your lovely feedback on Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible wedding anniversary getaway. Many Thanks, Martyn

Mexico 🇲🇽 Dreams

Hi all. I was interested in a special holiday for 2025. I made an inquiry with Kerry Miller who I found to be very knowledgeable on Mexico. This helped me to decide on the perfect location of cancun. Kerry answered all my questions and informed me of other things of interest. I will be looking forward to making more holiday booking’s with Kerry in the near future. Thank you MR G Coleman

Date of experience : May 02, 2024

Nicola Szymanowski above and beyond service!

Nicola answered our call back for a quote. She was professional, courteous and friendly and said she would call back when she had the info. She did this within minutes. Any questions we had were answered, and a very good quote was put forward which I am happy to say we took up. Nicola also booked our plane seats at the time do all we have to so is look forward to our holiday. We have used Blue Bay many times and they always give a great service, but Nicola Szymanowski went above and beyond in my eyes, even replying to my emails after she should have finished work after 10pm.

Cannot fault Izzie from start to finish. She was clear and concise in all our conversations explaining exactly what we needed to know …. and we got a great deal on our cruise

Date of experience : May 10, 2024

Started our booking on the Blue Bay and…

Started our booking on the Blue Bay and immediately received a call from Tamzen to go everything and confirm. Whole thing was handled superbly and what a breath of fresh air it is to speak to someone so helpful. Tamzen was keen to make sure our holiday was tailored accordingly and that we are happy with the flights. I couldn't be happier! Well done Blue Bay and Tamzen.

Thank you for your lovely awesome for Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

We had a call from Tamzen after we…

We had a call from Tamzen after we booked a holiday on line. She explained that the flight included was probably not the best and spent time trawling through alternatives to give us the best times and prices. Tamzen was excellent in all respects. Many thanks

Date of experience : May 08, 2024

Thank you for your awesome feedback for Tamzen, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Amazing service from Kevin Hall at Blue…

Amazing service from Kevin Hall at Blue Bay Travel. Kind friendly and so easy to deal with, we’re now booked on what will be an amazing holiday ! Thanks so much Kevin

Date of experience : May 11, 2024

Same great service from Blue Bay

Dealt with Kerry to book a cruise. She's been helpful and patient while my friend and I decided which to book. I've booked a number of holidays with Blue Bay and always had excellent service.

Date of experience : May 04, 2024

Thank you for your awesome feedback for Kerry, she is brill isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible cruise. Many Thanks, Martyn

Thailand Multicentre Holiday

Just booked a holiday with the help of Jodie. Needing to book an identical trip to my friends and quickly sorted out multiple flights, transfers and accommodation a perfect match. She gave me lots of information and followed up with email confirmation very quickly. A very pleasant and helpful advisor. Thank You Jodie

Thank you for your lovely feedback on Jodie, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

This is the second review since 3rd…

This is the second review since 3rd May. I just want to say that Jo Sherret is a credit to the company. Jo contacted me today to say that my medical request for extra baggage has been sorted and considering I only spoke to Karen Oates yesterday, the efficency of the request being sorted is fantastic. Thank you both your assistance is very much appreciated 👏

Date of experience : May 06, 2024

Thank you for your lovely feedback on Jo, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Easy way to book a holiday

Tamzen was very helpful and friendly and answered all my questions. Made the whole booking experience very smooth and straight forward. Great value service , highly recommend.

Date of experience : May 07, 2024

Thank you for your fab feedback for Tamzen, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

I just booked a holiday with Blue Bay…

I just booked a holiday with Blue Bay Travel, with an extremely helpful Jade Ashworth. The prices had changed for Eriyadu Island because the airlines had increased from the website prices, which was slightly frustrating. However, by changing the date and then getting direct flights (instead of lengthy layovers), we were actually able to get a better price. Thanks very much for all your help!

Date of experience : May 03, 2024

Thank you for your lovely feedback on Jade, she is great isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Jodie always sort us amazing holidays

Jodie always sort us the best holidays, wouldn’t use anyone else. She goes above and beyond to find us the best hotels and deals

Date of experience : April 10, 2024

Thank you for your fab feedback for Jodie, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Great experience

Great experience from start to finish Jolie went above and beyond. She advised us on things we needed to know and sorted airport assistance keeping us informed at every stage. Would highly recommend she is an asset to the company.

Unbelievable Service

From the first phone call to book I spoke to and booked with Kerry the last 2 days I have had queries. Natasha handled my call from start to finish she was so professional and polite as she was dealing with a fossil when it comes to computers. Nothing was any problem she stayed on the line while I went on the links she sent me never felt rushed cannot thank her enough. Following day I had more problems with filling forms in I spoke to Chloe who was just as helpful and professional in dealing with my query. I will certainly be recommending Bluebay to friends and family from now. Thank you Ladies for helping sort my problems out. Wayne Gallagher

Date of experience : May 01, 2024

Thank you for your lovely feedback on our team, We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Great to talk to person

Carole Black found us a great holiday at a great price ,thank you we had a wonderful time.Mrs Day & Mr London

Date of experience : April 17, 2024

Thank you for your awesome feedback for Carole, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Gemma was totally amazing

Gemma was totally amazing, she was so helpful and patient with my booking. I was booking for 4 of us, and at each stage had to keep checking with the other 3 people. We are now very excited to be going to Tobago.

Date of experience : March 30, 2024

Thank you for your lovely feedback on Gemma, she is a star isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. Wishing you an incredible holiday. Many Thanks, Martyn

Excellent service, friendly staff who really care

I recently booked a holiday with Blue Bay, initially as it was a great deal with lots of cool features included, but I have to highlight just how pleasant it was to deal with the Blue Bay staff. Each person I dealt with was very friendly, took the time to really understand my questions and offered great advice and took effort to follow up where needed. I initially dealt with Lynda, and I had a few questions and options to go through with my initial booking, and Lynda was very patient and helpful, explained things well and worked hard to find the best options for me, and she was kind enough to answer some general questions I had about the location which she knew from experience. After the booking, I had some follow-up questions which Debbie handled. Debbie was also very friendly, took the time to understand my requests and then went to great effort to deal with the resort and come up with some solutions for me. I've dealt with a lot of travel-related customer service over the years but Blue Bay really stands out for this level of personal service they provide. It's especially remarkable considering how good their holiday deals are - normally I would have expected things like customer service to suffer in order for the company to be able to offer such great value deals, but my experience with Blue Bay has been more positive than any travel company I have ever worked with. The staff there are genuinely keen to make our holiday as good as possible, and the friendly, personal approach and effort were hugely appreciated. I highly recommend Blue Bay.

Lynda was fab

Lynda was friendly, experienced and quick. The call was answered quickly and I felt at ease. Lynda answered my many questions accurately and quickly and was very helpful.

Thank you for your lovely awesome for Lynda, she is fab isn't she? We really appreciate your review, and it will help us continue to deliver the 5* service we pride ourselves on, and I'm sure the team will be thrilled to hear your lovely words. If there is anything else we can help with just let us know Many Thanks, Martyn

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Inside Antigua’s New Adults-Only All-Inclusive Hotel, Complete With Overwater Bungalows

The highly anticipated royalton chic antigua on dickenson bay features swim-out suites, seven restaurants, beachfront pools, and a spa. , abby montanez, abby montanez's most recent stories.

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royalton chic antigua opening

A brand-new hotel in Antigua just opened its doors, and it’s not too late to book your summer getaway. 

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royalton chic antigua

“Our resort offers a fresh and contemporary take on luxury hospitality, where guests can indulge in the finer things in life while enjoying a vibrant and dynamic atmosphere,” added Pelfort. “We look forward to welcoming guests to experience all that Royalton CHIC Antigua has to offer.” 

Abigail Montanez is a staff writer at Robb Report. She has worked in both print and digital publishing for over half a decade, covering everything from real estate, entertainment, dining, travel to…

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  • Overwater Bungalows

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blue bay travel complaints

1. Park of Culture and Leisure

Rusmania

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Rusmania • Deep into Russia

Out of the Centre

Savvino-storozhevsky monastery and museum.

Savvino-Storozhevsky Monastery and Museum

Zvenigorod's most famous sight is the Savvino-Storozhevsky Monastery, which was founded in 1398 by the monk Savva from the Troitse-Sergieva Lavra, at the invitation and with the support of Prince Yury Dmitrievich of Zvenigorod. Savva was later canonised as St Sabbas (Savva) of Storozhev. The monastery late flourished under the reign of Tsar Alexis, who chose the monastery as his family church and often went on pilgrimage there and made lots of donations to it. Most of the monastery’s buildings date from this time. The monastery is heavily fortified with thick walls and six towers, the most impressive of which is the Krasny Tower which also serves as the eastern entrance. The monastery was closed in 1918 and only reopened in 1995. In 1998 Patriarch Alexius II took part in a service to return the relics of St Sabbas to the monastery. Today the monastery has the status of a stauropegic monastery, which is second in status to a lavra. In addition to being a working monastery, it also holds the Zvenigorod Historical, Architectural and Art Museum.

Belfry and Neighbouring Churches

blue bay travel complaints

Located near the main entrance is the monastery's belfry which is perhaps the calling card of the monastery due to its uniqueness. It was built in the 1650s and the St Sergius of Radonezh’s Church was opened on the middle tier in the mid-17th century, although it was originally dedicated to the Trinity. The belfry's 35-tonne Great Bladgovestny Bell fell in 1941 and was only restored and returned in 2003. Attached to the belfry is a large refectory and the Transfiguration Church, both of which were built on the orders of Tsar Alexis in the 1650s.  

blue bay travel complaints

To the left of the belfry is another, smaller, refectory which is attached to the Trinity Gate-Church, which was also constructed in the 1650s on the orders of Tsar Alexis who made it his own family church. The church is elaborately decorated with colourful trims and underneath the archway is a beautiful 19th century fresco.

Nativity of Virgin Mary Cathedral

blue bay travel complaints

The Nativity of Virgin Mary Cathedral is the oldest building in the monastery and among the oldest buildings in the Moscow Region. It was built between 1404 and 1405 during the lifetime of St Sabbas and using the funds of Prince Yury of Zvenigorod. The white-stone cathedral is a standard four-pillar design with a single golden dome. After the death of St Sabbas he was interred in the cathedral and a new altar dedicated to him was added.

blue bay travel complaints

Under the reign of Tsar Alexis the cathedral was decorated with frescoes by Stepan Ryazanets, some of which remain today. Tsar Alexis also presented the cathedral with a five-tier iconostasis, the top row of icons have been preserved.

Tsaritsa's Chambers

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The Nativity of Virgin Mary Cathedral is located between the Tsaritsa's Chambers of the left and the Palace of Tsar Alexis on the right. The Tsaritsa's Chambers were built in the mid-17th century for the wife of Tsar Alexey - Tsaritsa Maria Ilinichna Miloskavskaya. The design of the building is influenced by the ancient Russian architectural style. Is prettier than the Tsar's chambers opposite, being red in colour with elaborately decorated window frames and entrance.

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At present the Tsaritsa's Chambers houses the Zvenigorod Historical, Architectural and Art Museum. Among its displays is an accurate recreation of the interior of a noble lady's chambers including furniture, decorations and a decorated tiled oven, and an exhibition on the history of Zvenigorod and the monastery.

Palace of Tsar Alexis

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The Palace of Tsar Alexis was built in the 1650s and is now one of the best surviving examples of non-religious architecture of that era. It was built especially for Tsar Alexis who often visited the monastery on religious pilgrimages. Its most striking feature is its pretty row of nine chimney spouts which resemble towers.

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  • Arts & Entertainment

Stay in the know about shows with Music Network of Maine on Facebook

The page is constantly being updated with posts about performances across the state.

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blue bay travel complaints

A recent post on the Music Network of Maine Facebook page by singer-songwriter Anni Clark about an upcoming show.

Maine music fan and guitarist John Perry started the Music Network of Maine Facebook page about a decade ago. It’s described as a place for videos, photos and events involving Maine musicians and shows in the state.

On any given day, you can see anywhere from a handful to dozens of posts about upcoming performances by musicians and bands happening at venues all over the state.

Singer-songwriter Anni Clark is an active contributor, and her most recent post shared info about a May 9 show in Westbrook. Another recent post had details about a Fleetwood Mac tribute show scheduled for May 18 in Bath.

Account: Music Network of Maine

Platform: Facebook

Followers: 12,700

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