egyptair travel agency support

• Ground Training
• Simulators Training
• Emergency Training
• Cabin Service
• Qualifying Course
• Basic Training
• Type Training
• Overhaul Courses
• Borescope Courses
• EWIS Courses
• Ground Services
• EASA - Simulators
• ECAA - Departments
• ECAA - Simulators
• National Quality Institute

Travel Agents Training Program

• Human Resources
• Commercial Training Courses
• Certificates

How You Will Benefit

• Make appropriate travel arrangements and reservations
• Calculate and quote appropriate air fares
• Complete international travel documents in accordance with the applicable IATA rules and procedures
• Be on the leading edge for 2007 e-ticketing global implementation
• Answer customers' queries, quote rates and supplements, explain conditions and book tour products
• Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
• Understand the role of information technology- Global Distribution Systems and the Internet

Designed For

• Students who wish to have a career in the travel industry
• Junior travel consultants
• Airline personnel
• Tour operators who deal regularly with travel agents
• Personnel of large companies responsible for making travel arrangements
• Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.

Course Content

• The Travel & Tourism Industry and the Travel Professional
• Geography in Travel Planning 1
• Travel Formalities
• Land Transport - Rail 1
• Water Transport - Ferry
• Land Transport - Car and Camper
• Tour Packages 1
• Air Transport Essentials
• Customer Service
• Technology in the Travel Industry 1
• Air Fares and Ticketing

Additional Information

The 13 modules in the Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry. In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.

Recommended

• Secondary/High School Leaving Certificate/Diploma
• Basic Math skills
• Good English Skills

EgyptAir Contact Information

• Website: EgyptAir
• Frequent Flyer: Website
• Airline Alliance: Star Alliance

Reservations in Egypt

• Phone: 0900 70000

Other Reservations Numbers

• US: (907) 474-0518

South Building, Airport Road, Cairo International Airport, Cairo, Egypt

Industry Codes

• Ticket/Accounting: 077

International Airlines

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• United States
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Egyptair Passenger Care

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Egyptair Customer Service & Help

If you are traveling with Egyptair and need assistance, there are several areas of support that you can rely on. Whether you have questions about your flight, need help with reservations, have lost or damaged luggage, want to get in touch with customer relations, or have inquiries about the frequent flyer program, Egyptair has you covered. Additionally, if you want to stay updated on your flight's status, you can download Egyptair's mobile app for real-time information.

Contact Information

• Website: https://www.egyptair.com
• Phone: +20 718 751 4850

Help, Tips, & Info on Airlines and Flying

Beyond the customer service info provided here for Egyptair airlines (MS) , we have much more information to help guide you on your air travel:

• Get a comprehensive overview of the world’s airlines , where you can also drill down and see info on specific airlines.
• To understand the inner workings of MS, read about the corporate structure and Egyptair's operations .
• Details on MS Egyptair baggage fees and restrictions can be found here.
• Track and status any Egyptair flights and avoid unexpected delays or flight cancellations.
• Should you be considering flying on Egyptair with your pet, consider these restrictions so you’ll be best prepared.
• Use a third party (or iFly) when doing your flight research. To get the cheapest flights on Egyptair , you’ll need to see various sources as each can vary considerably.
• If you have a question about Egyptair's check-in process , you can ask an agent at the ticketing counter.
• Want to know what it's going to take and cost to change your flight ticket with MS airlines ? Look no further.

For more details about Egyptair, including baggage policies, pet policies, and other information, check out the Egyptair Guide .

Get Egyptair real-time status info here .

Keep in mind that this information can change at any time, so it is best to check with the official airline website for the most accurate and up-to-date information.

Find more help here for your journey through the airport

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By continuing to browse Egyptair.com, you agree to our  terms of use , privacy policy and the use of cookies. For more information, please review our  cookie policy.

• For inquiries, please contact EGYPTAIR Customer Service at:
• Email: [email protected]
• Working Hours: 09:30AM - 03:30PM Cairo Local Time (GMT +2)
• From: Sunday to Thursday
• Call center Inside Egypt: 090070000 ( Landline ) OR 1717 ( Mobile )- Ext.2
• Call center outside Egypt: (0097144358444 )
• Working Hours: 24/7

How to speak to someone at EgyptAir?

While traveling with EgyptAir, travelers often ask: how to connect with someone at EgyptAir? However, you can directly connect with EgyptAir customer services representatives by calling  +1-877-799-1495  without being on hold. The communication channels are simple, they can connect with the airline customer service via provided phone numbers. Additionally, Egypt provides email addresses where travelers can share their concerns with the professionals. Whether they require help with flight bookings or need to make a special request, EgyptAir has a team of professionals to help.

When connecting via call or email, travelers can seek detailed information about flight schedules and services. EgyptAir’s committed and professional team is always at travelers’ service. This guide aims to provide you with a comprehensive overview of the various communication channels available at EgyptAir. From 24/7 customer support to online assistance, we will detail each method to ensure that you can connect with EgyptAir in the most convenient way possible.

How to Speak to Someone at EgyptAir?

EgyptAir offers a range of accessible contact options to suit every customer’s needs. Whether they prefer speaking directly to a representative, sending an email, or seeking assistance online, EgyptAir ensures that flyers have various channels to reach out. These options are designed to provide prompt responses, resolving inquiries and concerns with the utmost attention and care.

• 24/7 Customer Services: For continuous support, EgyptAir customer service is available around the clock.
• Phone Number: For immediate assistance, dial EgyptAir customer service or +1-877-799-1495 from anywhere around the globe.
• Online Connection: Connect with EgyptAir through their official website or email.
• Email for Specific Queries: Use dedicated email addresses for particular concerns like web booking support or payment issues.

EgyptAir 24/7 Customer Services

No matter when flyers need assistance, EgyptAir’s customer service team is always available. The EgyptAir call center operates 24/7 to address flyers’ queries irrespective of the time. They can reach out to them at any hour for support on a wide array of issues. To connect with this round-the-clock service, one can dial their dedicated phone number or send an email. Both of these are promptly attended to by their skilled and trained customer care representatives.

What is the EgyptAir Phone Number?

EgyptAir has offered specific phone numbers to cater to both domestic and international inquiries. It ensures that the concerns are addressed promptly and efficiently. Here’s how flyers can use the numbers:

• EgyptAir’s Phone Number is: 0900 70000 1717
• Booking domestic and international flights.
• Inquiries about flight schedules and status.
• Managing existing reservations.
• Special requests for domestic flights.
• Resolve EgyptAir baggage allowance queries.
• Assistance with baggage and travel policies.

How to contact EgyptAir Internationally?

EgyptAir provides specialized contact options for foreign affairs, ensuring that international travelers can easily access the assistance they need. Some of the key details for connecting EgyptAir from outside Egypt are given below:

To communicate internationally, the office address is:

• Ministry of Foreign Affairs, Corniche El Nil, Maspero
• This address is crucial for in-person queries or formal communications related to international travel with EgyptAir.

EgyptAir’s Email address to contact outside Egypt is [email protected]

• For those who prefer digital communication, this email address offers a direct line to EGYPTAIR’s foreign affairs department. 
• Queries about international policies, flight bookings, or any travel-related concerns, are resolved by the team via email assistance.

The Operational hours of the foreign affairs office:

• Sunday to Thursday, from 09:00 A.M. to – 03:00 P.M.

How to connect with EgyptAir online?

Connecting with EgyptAir online is a straightforward and easy process. The airline offers various email addresses and online forms to address specific needs. Here’s how you can utilize these online services:

Email for Booking-Related Requests

For queries related to EgyptAir bookings and cancellations, the flyer can reach out via EgyptAir customer service email: [email protected] .

• Seat Assignment: To select or change your seat for a comfortable journey.
• Special Request : For any specific needs or accommodations during the flight.
• Make Change in Reservation: If the travel plans change and flyers need to modify their booking.
• Browser Problem: If flyers are facing technical issues while accessing the website.

Payment Support Email

If travelers encounter problems during the payment process, EGYPTAIR has a dedicated support email. The EgyptAir email address for payment-related issues is [email protected]. Specifically, it is used for addressing issues related to payments during online bookings or transactions.

Online Refund Request

EGYPTAIR provides an easy-to-use online refund request form on its official website. This online form simplifies the process of requesting a refund for tickets purchased online.

• Go to the Website’s Home Page.
• Find and click on ‘Contact Us’ at the beginning of the page.
• Select the ‘Online Refund’ option.
• Then, open the ‘Online Refund Form’.
• Fill out the required details for the refund request.

“We Care” Form

EgyptAir shows its commitment to customer service through the “We Care” form.

This form can be found on the ‘Contact Us’ page of  EgyptAir’s official website. The “We Care” form allows flyers to easily share their queries, concerns, or feedback directly with the airline.

Can I connect with EgyptAir from the USA?

Yes, For those in the USA looking to connect with EgyptAir, there are dedicated contact details for major cities like Washington and New York. These contacts ensure that travelers can easily get in touch with EgyptAir for any assistance or inquiries they might have.

EgyptAir contact details for Washington, D.C.

• Office address: 1730 Rhode Island Avenue NW Suite 1015, Washington DC 20036
• Airport Office location: Washington Dulles International Airport – IAD Suite 630
• EgyptAir airport office phone number is +1 703 572 8770. 
• 202-903-0940
• 202-640-1875
• 202-788-2737
• General Inquiries: [email protected]
• Airport Office: [email protected]
• Group Booking: [email protected]

EgyptAir phone number and email for New York, USA 

• +1 212 581 5600
• Email to connect with EgyptAir reservation office: [email protected] and [email protected]
• Airport Office phone number: 212-315-0900
• The fax number for Reservation: +1 212 586 6599
• 09:00 A.M.– 05:00 P.M., Monday to Friday

In summary, EgyptAir provides a wide range of convenient and accessible contact options for customers worldwide. 24/7 customer service and specific email addresses for various needs are provided. Moreover, EgyptAir offers direct contact details in major US cities. These communication channels ensure that customers can easily connect with the airline to resolve travel queries.

Frequently Asked Questions

EgyptAir hotline number 0900 70000 1717 can be used to contact EgyptAir.

How to speak to someone at EgyptAir online?

To speak to someone at EgyptAir online, use the email address [email protected] for booking-related queries.

What is the phone number for EgyptAir?

The phone number for EgyptAir is 0900 70000 1717.

Does EgyptAir customer service provide a chat option?

Currently, the chat facility is not available to connect with EgyptAir Customer service.

How to speak to someone at Egyptair International?

To speak to someone at EgyptAir International, use the email [email protected].

How do I contact EgyptAir 24/7?

To contact EgyptAir 24/7, dial their customer service number, which is available around the clock.

Is there any EgyptAir customer service USA phone number?

Yes, EgyptAir customer service USA phone numbers include 202-903-0940 (Washington D.C.) and +1 212 581 5600 (New York).

How to speak to someone at EgyptAir from the USA?

To speak to someone at EgyptAir from the USA, use the Washington or New York reservation office phone numbers.

What is the EgyptAir customer service email?

The EgyptAir customer service email for general inquiries is [email protected].

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Before biometrics: Israel's earliest passports and travel documents

The first israeli passport issued was in the name of golda meir, who at the time worked for the jewish agency and was soon to become israel’s ambassador to the soviet union..

The history of travel documents in Israel

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Out of the Centre

Savvino-storozhevsky monastery and museum.

Zvenigorod's most famous sight is the Savvino-Storozhevsky Monastery, which was founded in 1398 by the monk Savva from the Troitse-Sergieva Lavra, at the invitation and with the support of Prince Yury Dmitrievich of Zvenigorod. Savva was later canonised as St Sabbas (Savva) of Storozhev. The monastery late flourished under the reign of Tsar Alexis, who chose the monastery as his family church and often went on pilgrimage there and made lots of donations to it. Most of the monastery’s buildings date from this time. The monastery is heavily fortified with thick walls and six towers, the most impressive of which is the Krasny Tower which also serves as the eastern entrance. The monastery was closed in 1918 and only reopened in 1995. In 1998 Patriarch Alexius II took part in a service to return the relics of St Sabbas to the monastery. Today the monastery has the status of a stauropegic monastery, which is second in status to a lavra. In addition to being a working monastery, it also holds the Zvenigorod Historical, Architectural and Art Museum.

Belfry and Neighbouring Churches

Located near the main entrance is the monastery's belfry which is perhaps the calling card of the monastery due to its uniqueness. It was built in the 1650s and the St Sergius of Radonezh’s Church was opened on the middle tier in the mid-17th century, although it was originally dedicated to the Trinity. The belfry's 35-tonne Great Bladgovestny Bell fell in 1941 and was only restored and returned in 2003. Attached to the belfry is a large refectory and the Transfiguration Church, both of which were built on the orders of Tsar Alexis in the 1650s.  

To the left of the belfry is another, smaller, refectory which is attached to the Trinity Gate-Church, which was also constructed in the 1650s on the orders of Tsar Alexis who made it his own family church. The church is elaborately decorated with colourful trims and underneath the archway is a beautiful 19th century fresco.

Nativity of Virgin Mary Cathedral

The Nativity of Virgin Mary Cathedral is the oldest building in the monastery and among the oldest buildings in the Moscow Region. It was built between 1404 and 1405 during the lifetime of St Sabbas and using the funds of Prince Yury of Zvenigorod. The white-stone cathedral is a standard four-pillar design with a single golden dome. After the death of St Sabbas he was interred in the cathedral and a new altar dedicated to him was added.

Under the reign of Tsar Alexis the cathedral was decorated with frescoes by Stepan Ryazanets, some of which remain today. Tsar Alexis also presented the cathedral with a five-tier iconostasis, the top row of icons have been preserved.

Tsaritsa's Chambers

The Nativity of Virgin Mary Cathedral is located between the Tsaritsa's Chambers of the left and the Palace of Tsar Alexis on the right. The Tsaritsa's Chambers were built in the mid-17th century for the wife of Tsar Alexey - Tsaritsa Maria Ilinichna Miloskavskaya. The design of the building is influenced by the ancient Russian architectural style. Is prettier than the Tsar's chambers opposite, being red in colour with elaborately decorated window frames and entrance.

At present the Tsaritsa's Chambers houses the Zvenigorod Historical, Architectural and Art Museum. Among its displays is an accurate recreation of the interior of a noble lady's chambers including furniture, decorations and a decorated tiled oven, and an exhibition on the history of Zvenigorod and the monastery.

Palace of Tsar Alexis

The Palace of Tsar Alexis was built in the 1650s and is now one of the best surviving examples of non-religious architecture of that era. It was built especially for Tsar Alexis who often visited the monastery on religious pilgrimages. Its most striking feature is its pretty row of nine chimney spouts which resemble towers.

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Southern Brazil has been hit by the worst floods in more than 80 years. At least 39 people have died

People evacuate a flooded area after heavy rain in Sao Sebastiao do Cai, Rio Grande do Sul state, Brazil, Thursday, May 2, 2024. (AP Photo/Carlos Macedo)

Heavy rains in the southern Brazilian state of Rio Grande do Sul killed 39 people, with another 68 still missing, the state civil defense agency said Friday, as record-breaking floods devastated cities and forced thousands to leave their homes.

The death toll from heavy rains in Brazil’s southern Rio Grande do Sul state jumped to 56 as of Saturday morning, according to the state’s civil defense agency. Helicopters are being used to rescue residents on the rooftops who were isolated in their homes by the widespread flooding that has already displaced more than 30,000 people.

Residents and their pets evacuate a flooded area after heavy rain in Sao Sebastiao do Cai, Rio Grande do Sul state, Brazil, Thursday, May 2, 2024. (AP Photo/Carlos Macedo)

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A soldier evacuates a dog from an area flooded by heavy rains, in Porto Alegre, Rio Grande do Sul state, Brazil, Friday, May 3, 2024. (AP Photo/Carlos Macedo)

Streets are flooded after heavy rain in Sao Sebastiao do Cai, Rio Grande do Sul state, Brazil, Thursday, May 2, 2024. (AP Photo/Carlos Macedo)

Firefighters evacuate people from a flooded area after heavy rain in Sao Sebastiao do Cai, Rio Grande do Sul state, Brazil, Thursday, May 2, 2024. (AP Photo/Carlos Macedo)

An aerial view of an area flooded by heavy rains, in Porto Alegre, Rio Grande do Sul state, Brazil, Friday, May 3, 2024. (AP Photo/Carlos Macedo)

A man wades through an area flooded by heavy rains, in Porto Alegre, Rio Grande do Sul state, Brazil, Friday, May 3, 2024. (AP Photo/Carlos Macedo)

People evacuate an area flooded by heavy rains, in Porto Alegre, Rio Grande do Sul state, Brazil, Friday, May 3, 2024. (AP Photo/Carlos Macedo)

People evacuate from an area flooded by heavy rains, in Porto Alegre, Rio Grande do Sul state, Brazil, Friday, May 3, 2024. (AP Photo/Carlos Macedo)

SAO PAULO (AP) — Heavy rains in the southern Brazilian state of Rio Grande do Sul killed 39 people, with another 68 still missing, the state civil defense agency said Friday, as record-breaking floods devastated cities and forced thousands to leave their homes.

It was the fourth such environmental disaster in a year, following floods in July, September and November 2023 that killed 75 people in total.

The flooding statewide has surpassed that seen during a historic 1941 deluge, according to the Brazilian Geological Service. In some cities, water levels were at their highest since records began nearly 150 years ago, the agency said.

On Thursday, a dam at a hydroelectric plant between the cities of Bento Goncalves and Cotipora partially collapsed and entire cities in the Taquari River valley, like Lajeado and Estrela, were completely overtaken by water. In the town of Feliz, 50 miles (80 kilometers) from the state capital, Porto Alegre, a massively swollen river swept away a bridge that connected it with the neighboring city of Linha Nova.

Operators reported electricity, communications and water cuts across the state. More than 24,000 people had to leave their homes, according to the civil defense agency.

Without internet, telephone service or electricity, residents struggled to provide updates or information to their relatives living in other states. Helicopters flew continually over the cities while stranded families with children awaited rescue on the rooftops.

Isolete Neumann, 58, lives in the city of Lajeado in the Taquari River valley and told The Associated Press she has never before seen a scenario like the one she is now experiencing.

“People were making barricades in front of hospitals with sand and gravel. It felt like a horror movie,” she said by phone. Some people in her region were so desperate, she added, that they threw themselves into the water currents.

Neumann’s own neighborhood wasn’t inundated, but has no running water and she hasn’t showered since Tuesday. She said she’s collecting rainwater in a basin to be able to cook. A clothing store she owns in the city’s central area is flooded, she added.

“I don’t even know how it must be. There must be nothing left.”

The downpour started Monday and is expected to last at least through Saturday, Marcelo Seluchi, chief meteorologist at the National Center for Monitoring and Alerts of Natural Disasters, told Brazil’s public television network Friday.

On Thursday night, Gov. Eduardo Leite alerted the state’s population — known as gauchos — about the persistence of rains and floods. The situation was expected to worsen in Porto Alegre, he said.

“As a human being, I am devastated inside, just like every gaucho is,” he said. “But as governor, I am here steadfast and I guarantee that we will not falter. We are doing everything with focus, attention, discipline, and outrage, to ensure that everything within our reach is done.”

President Luiz Inácio Lula da Silva acknowledged the flood victims at a press conference on Friday alongside Japan’s Prime Minister Fumio Kishida in Brasilia .

“The first words from Minister Fumio Kishida in the meeting we held were of solidarity with the people of the state of Rio Grande do Sul, who are victims by one of the largest floods we have ever known. Never before in the history of Brazil had there been such a quantity of rain in one single location,” Lula said.

Weather across South America is affected by the climate phenomenon El Niño , a periodic, naturally occurring event that warms surface waters in the Equatorial Pacific region. In Brazil, El Niño has historically caused droughts in the north and intense rainfall in the south.

This year, the impacts of El Niño have been particularly dramatic, with a historic drought in the Amazon . Scientists say extreme weather is happening more frequently due to human-caused climate change.

Karina Lima, a 36-year-old scientist and PhD candidate in climatology at the Federal University of Rio Grande do Sul, told The Associated Press that the state is located in a region with certain characteristics that amplify El Niño’s destructive potential.

“Models have long predicted that Rio Grande do Sul will continue to see an increase in average annual precipitation and extreme precipitation, meaning more concentrated and severe rainfall,” she said.

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• Kontinental Hockey League

Gagarin Cup Preview: Atlant vs. Salavat Yulaev

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Gagarin cup (khl) finals:  atlant moscow oblast vs. salavat yulaev ufa.

Much like the Elitserien Finals, we have a bit of an offense vs. defense match-up in this league Final.  While Ufa let their star top line of Alexander Radulov, Patrick Thoresen and Igor Grigorenko loose on the KHL's Western Conference, Mytischi played a more conservative style, relying on veterans such as former NHLers Jan Bulis, Oleg Petrov, and Jaroslav Obsut.  Just reaching the Finals is a testament to Atlant's disciplined style of play, as they had to knock off much more high profile teams from Yaroslavl and St. Petersburg to do so.  But while they did finish 8th in the league in points, they haven't seen the likes of Ufa, who finished 2nd. 

This series will be a challenge for the underdog, because unlike some of the other KHL teams, Ufa's top players are generally younger and in their prime.  Only Proshkin amongst regular blueliners is over 30, with the work being shared by Kirill Koltsov (28), Andrei Kuteikin (26), Miroslav Blatak (28), Maxim Kondratiev (28) and Dmitri Kalinin (30).  Oleg Tverdovsky hasn't played a lot in the playoffs to date.  Up front, while led by a fairly young top line (24-27), Ufa does have a lot of veterans in support roles:  Vyacheslav Kozlov , Viktor Kozlov , Vladimir Antipov, Sergei Zinovyev and Petr Schastlivy are all over 30.  In fact, the names of all their forwards are familiar to international and NHL fans:  Robert Nilsson , Alexander Svitov, Oleg Saprykin and Jakub Klepis round out the group, all former NHL players.

For Atlant, their veteran roster, with only one of their top six D under the age of 30 (and no top forwards under 30, either), this might be their one shot at a championship.  The team has never won either a Russian Superleague title or the Gagarin Cup, and for players like former NHLer Oleg Petrov, this is probably the last shot at the KHL's top prize.  The team got three extra days rest by winning their Conference Final in six games, and they probably needed to use it.  Atlant does have younger regulars on their roster, but they generally only play a few shifts per game, if that. 

The low event style of game for Atlant probably suits them well, but I don't know how they can manage to keep up against Ufa's speed, skill, and depth.  There is no advantage to be seen in goal, with Erik Ersberg and Konstantin Barulin posting almost identical numbers, and even in terms of recent playoff experience Ufa has them beat.  Luckily for Atlant, Ufa isn't that far away from the Moscow region, so travel shouldn't play a major role. 

I'm predicting that Ufa, winners of the last Superleague title back in 2008, will become the second team to win the Gagarin Cup, and will prevail in five games.  They have a seriously well built team that would honestly compete in the NHL.  They represent the potential of the league, while Atlant represents closer to the reality, as a team full of players who played themselves out of the NHL. 

• Atlant @ Ufa, Friday Apr 8 (3:00 PM CET/10:00 PM EST)
• Atlant @ Ufa, Sunday Apr 10 (1:00 PM CET/8:00 AM EST)
• Ufa @ Atlant, Tuesday Apr 12 (5:30 PM CET/12:30 PM EST)
• Ufa @ Atlant, Thursday Apr 14 (5:30 PM CET/12:30 PM EST)

Games 5-7 are as yet unscheduled, but every second day is the KHL standard, so expect Game 5 to be on Saturday, like an early start. 

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