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DTS Frequently Asked Questions

Robins afb , ga, united states, story by lt. col. james wilson  , 919th special operations wing.

General Q. What is DTS? A: The Defense Travel System (DTS) is a fully integrated, automated, end-to-end travel management system that enables DoD travelers to create authorizations (TDY travel orders), prepare reservations, receive approvals, generate travel vouchers, and receive a split reimbursement between their bank accounts and the Government Travel Charge Card (GTCC). Q: Why are we moving to DTS when My Travel will be mandatory in 2 years? A: Officials at AFRC are taking steps now to address longstanding Program, Policy and Training issues associated with official travel that are hindering the readiness for Citizen Airmen. Recent guidance was released that we will not be moving to MyTravel. Moving to DTS falls in line with the CAFR's strategic priorities of “Ready Now” and “Transforming for the Future.” We are seeking to alleviate stressors on our Airmen now, which impacts readiness and retention. Q: How will this change affect Citizen Airmen? A: AFRC is consolidating to a single platform for most all travel needs. Currently, we use AROWS-R to generate an AF Form 938 which populates with travel information and is our travel document for TDYs Annual Tour, MPA/RPA, etc. Once the change is implemented, the command will shift over entirely to DTS. The AF Form 938 will still be populated to “call Reservists to Active Duty via AROWS-R. However, it will not be used as a travel order as it been previously. The travel order will now be produced on a DD Form 1610 (generated in DTS). Q. Who can I contact for assistance or questions concerning DTS? A: Every unit has an appointed Lead Defense Travel Administrator (LDTA). They are responsible to assist you in setting up your DTS account and ensuring you are receiving the proper DTS training and support. An Organization Defense Travel Administrator (ODTA) can also assist you to prepare an authorization and voucher. Q: When can I expect more guidance on the transition to DTS? A: Officials at Air Force Reserve Command are providing guidance to Financial Management sections at units now so they can serve as local subject matter experts. They will also begin training LDTAs and ODTAs on the new functions that will be performed in DTS as part of the transition. Q: What steps should I be taking today to prepare for the transition? A: Begin using DTS now. Log into DTS now and establish your profile. [Wing FMs} Prepare internal deadlines to and initiate measures to guide Airmen who are accustomed to using RTS on the new process. Q: How is the command planning on implementing the change to DTS for all travel requirements? A: The goal is to fully transition to DTS by 1 Oct 23 with minor exceptions (i,e. attendance at BMT and PCS travel). Traditional Reservists and IMAs on MPA orders will follow guidance implemented Oct 22. The AF Form 938 will still be generated in AROWS-R and required for activation regardless of funding source (RPA, MPA, etc) after the 1 Oct transition. Q: How are DTS documents processed? A: Documents are submitted, processed, and approved at the organization responsible for funding the travel. Once approved by the organizational approving official, the payment is electronically sent to the Defense Finance and Accounting Service (DFAS) for payment via electronic funds transfer (EFT) to the traveler's bank account. Q: Will Air Reserve Technicians maintain dual profiles? A: Due to multiple business rule requirements, ARTs will maintain dual profiles. Commander Support Staff Q: What does the transition to DTS mean for employees in a unit’s CSS who typically generate orders? Will CSS representatives still produce orders or will the member be responsible for all aspects of the process? A: CSS/Orders writers will continue to generate orders in AROWS-R (AF Form 938) to bring members into a duty status. All travel will be accomplished in DTS (by the member). Q: Is this statement still required on the AF Form 938? Alternate means such as Secure Video Teleconference (SVTC) or other web-based communications are not sufficient to accomplish travel objectives Development Team meetings of this size because the force development process requires significant, dedicated time for discussion and hands-on record reviews, and placement of students to correct courses. A: Yes Q: Is UTAPS still required to forecast AT and IDTs or is UTAPS also sunsetting on 1 Oct 23? A: The transition to DTS will not effect UTAPS current requirements or processes. DTS Use and Functions Q: We have aircrew members who fly missions as a group. Does DTS allow personnel to submit a group authorization & voucher? A: Group authorization and group voucher training is available on the DTMO site. Q: Does the AF Form 938 have to be processed and approved prior to initiating a travel authorization in DTS? A: Yes, the AF Form 938 needs to be attached to the DTS authorization for approval/authorization. Q: DD Form 1610s have historically been created in AROWS-R. Will the DTS authorization replace the 1610 orders request? A: Yes. Members will be able to print their own DD Form 1610 after initiating their authorization in DTS. DD Form 1610s will be generated in DTS with the ability to print from the authorization. Q: Travel is being turned of in AROWS-R soon. When members build their authorizations, will they have to select a budget label to coincide with their type of duty? A: Yes, the traveler or person creating the DTS authorization will select the Accounting/Budget label for accepted travel expenses. Q: Will the new DTS transition allow for filing local vouchers within DTS? A: Yes, local vouchers will be filed in DTS. Q: Will there be another step or review put in place on the authorizations to ensure the proper funding is being used depending on the status of the member as listed on the AF 938. A: Yes, Resource Advisors (RAs) can be added to the routing list if the unit chooses. Q: Will Traditional Reservists (TRs) be responsible for building their own travel authorizations? A: Yes, end users will be responsible for building their own authorizations in DTS. Q: Will DTS be updated to include “other mileage” rate? A: Officials at AFRC/FM are working through this process. Contact your local FM representative if you have questions on this issue. AROWS-R Q: Can you please elaborate on why AROWS-R was not kept “as is” and adjustments made to simply route all applicable RTS orders to DTS? A: The move to take travel out of AROWS-R into DTS was a corporate decision. Separating the process of placing a member in military status (AF Form 938) and the travel process (DD Form 1610) better aligns the Reserve with Active Duty. Q: Since we are not to use travel days for our AROWS-R requests, do units need to resubmit AROWS requests for FY24 that have already been submitted? For example, I have a member who signed up for school from 27 Nov 23 to 7 Dec 23 with a travel day at the beginning and end of the TDY. Do I need to cancel this order? A: Yes, all orders that were routed and approved without the manual workaround should be cancelled and resubmitted in AROWS-R using the new “Corporate City Limits” process. Q: Is it possible to MOD those orders that were created previously and labeled as RTS? A: Orders currently routing to RTS should not be curtailed, MOD’d or cancelled. The change is for orders starting on or after 1 Oct 23 unless transitioned earlier. Q: If an order that includes travel crosses over into FY24, should the unit cancel the order 30 Sep 23 and start a new one in its place? A: Any orders that started in AROWS-R for processing in RTS in FY23 and cross over into the new fiscal year should finish and be filed in RTS. Budget and Lines of Accounting Q: What DTS label will MPA mileage only orders use to tale the place of FC30 in PBAS? A: Use the same LOA as the other travel items on the authorization. Q: Will DTS offer two Lines Of Accounting for centrally funded schools when members are authorized rental cars with a unit funded school LOA? A: Yes, DTS will accommodate multiple LOAs. Q: If orders are mileage only then the LOA will not import into DTS. I have many active fund cites in AROWS. Will I have to build all those in DTS now? A: There will not be an import. Local vouchers will be processed for mileage only. We are working with the Budgets to see what level the LOAs need to be built at to allow the least amount of lines to be manually created. Q: If non-corporate limits orders are cut as corporate (mileage only) will the travel obligate when the authorization is approved in DTS or when the DTS voucher is filed? I'm concerned with following the money on my SOF. A: Corporate Limits does not create any travel expense entitlement. This is the workaround to remove travel from AROWS-R without extensive programming. Additionally, for mileage only, the obligation will occur when the member submits a local voucher in DTS. Q: Will Special Partial Payments be an option (to alleviate the member from having to file every 30 days)? A: Yes. DTS has an option in the authorization (for 46+ day orders) to schedule partial payments. As long as a voucher is not initiated, members can go into DTS and adjust their partial payments, as needed. Training available in Defense Travel System (DTS) Guide 2: Authorizations (pg. 80) Q: From what we understand currently, any order that is under 45 days will not have the option in DTS to make partial payments. So, if a member is on a long tour order over 31 days but less than 45 and goes TDY multiple times while on that order, he/she will not be able to get paid for any of those trips until after the order is over and voucher submitted. A: If each TDY is a separate trip and return to PDS or Home Of Record between trips, the members should create a DTS authorization for the intent of the trave required – voucher will be created after trip competition. Q: Officials at AFRC are going to turn travel off in AROWS-R effective 1 Oct 2023. When members build their authorizations, will they have to select a budget label to coincide with their type of duty? A: Yes, the traveler or person creating the DTS Authorization will select the Accounting/Budget Label for associated travel expenses Q: Since mileage will not be paid through MILPAY anymore, will the mileage cost be obligated through DEAMS and if the member doesn't want to complete a voucher for the mileage only will that cost show up on the UOO report? A: Mileage only will be a local voucher. Local vouchers will straight pay from the LOA in DEAMS, no UOO will be established. Additionally, Mileage Only is on the "Processes under Review" list - more to follow. Q; If non-corporate limits orders are cut as corporate (mileage only) will the travel obligate when the authorization is approved in DTS or when the DTS voucher is filed? I'm concerned with following the money on my Status of Funds (SOF). A: Corporate Limits does not create any travel expense entitlement. This is the workaround to remove travel from AROWS-R without extensive programming. Additionally, for mileage only, the obligation will occur when the member submits a local voucher in DTS. Q: If orders previously created are labeled as RTS during this transition, as you stated orders won't stop, but is there a way to mod the original order to state DTS instead? A: Orders currently routing to RTS now should not be curtailed, mod'd, or cancelled. This change is for orders starting on or after 1 Oct 2023 unless transitioned earlier Q: Are MOB/ACT orders going to be done the same way or will the FGC be loading the Auth in DTS since they do the 938? A: There will be no change to this process Q: Regarding long tour orders: if duty crosses over into FY24, should the orders end in AROWS on 9/30 then pick it up in DTS starting 10/1? A: If a tour starts in AROWS you will continue the order in AROWS. (Note: Depending on the tour length, it may be deemed a Permanent Change of Station and PCS orders will not be processed in DTS). Q: Who is copying/loading the budget in September/October? Are units responsible for this? A: Yes, units are responsible. FM shops are responsible for loading and maintaining budgets in DTS. Authorizations Q: How do I check the status of my authorization? A: Check document status by logging in to DTS. Go to "Official Travel" vouchers or authorization, and then look in the "Sort by Status" column. Or, go to the digital signature page within the document. If you can't access to DTS, contact your Defense Travel Administrator (DTA) to check the status of your document. Find out from your supervisor who the DTA is for your organization. Q: Why isn't the Authorization built automatically in DTS like before (from AROWS-R)? A: AROWS-R will no longer "flow" into DTS and create an authorization. AROWS-R will be creating the "Call to Duty" AF938. This will be used to put a TR/IR in "active" status, and establish Military Pay. The AF938 will no longer serve as a travel authorization, so the "flow" to DTS will no longer exist. The 1610 (Travel Authorization document) will be generated in DTS when the authorization is built by the member (or the ODTA). Q: What if: Member travels on a Sunday and performs Annual Tour Duty on Monday thru Thursday. On Friday, the member does an RMP and Saturday and Sunday are UTA days. The next Monday and Tuesday are back on Annual Tour. Wednesday is a AFTP day and member then departs the base on Wednesday and returns home. A: The orders specialist needs to zero out per diem and lodging for the days not on AT. The travel and "in-place" can be placed on one authorization. As with any authorization and voucher, be sure to add comments before signing so the reviewer and approver have an understanding of your specific situation. Lodging will not be included in the authorization since UTA lodging is a direct bill (Sunday night lodging can be manually adjusted if needed). The rest of the travel per diem can be established as usual. The zeroed out days will be achieved by selecting "Duty Days (no per diem). See link for quick instructional video FM Q: What’s the process or workaround if we have members who don’t have CAC enabled computers at home? Several members don’t necessarily have the funds to purchase personal computers to ensure they can stay connected with the Reserve’s administrative processes. A: This will be a local decision for Wing CCs and likely to vary but can be completed by an NDEA. Defense Travel System regulations state NDEAs are authorized to input and digitally sign DTS vouchers for travelers who do not reasonably have access to computers. Q: Who is considered FM for FM review where IDT travel reimbursement is concerned? Does this refer to those physically in the FM office or those who are FM coded? A: For the FM review, the person must actually be in the FM office. Q: How will we track IDT trips in DTS per member to ensure they do not exceed 12? A: The process of tracking the number of IDT-Rs paid out to each member can be tracked by local policy/procedure. Q: Will the LOA name for the IDT-R be up to the organization? If so, is it safe to assume the name could be different from other organizations? A: IDT-R Lines Of Accounting and routing lists will be established locally (not by AFRC). Q: Is there a permission group that can be added to DTS for Read-Only visibility of unit members and where the vouchers are currently to verify if the vouchers moved as opposed to permission 5 that allows edits to the vouchers? A: No, Wing DTS Points Of Contact have access to reports to monitor document status. Members have the ability to view where their voucher is at any time. To do so, members simply need to open the voucher in DTS , click “View” on the applicable voucher and select “Sign and Submit” to get to the screen that shows the routing list and where the voucher is currently. Q: Will there be another step or review put in place on the authorizations to ensure the proper funding is being utilized depending on the status the member is on as reflected on the AF Form 938 or ART/AGR status? A: Resource Advisors can be added to the routing list is the unit so chooses. Inactive Duty Travel Reimbursement Q: When it comes to meal expenses on IDT-R travel days, do we select the “Create Your Own Expense” line item or is there something more specific to this circumstance coming later? A: Until further notice, IDT-R meal expenses will be entered as a “Create Your Own Expense” line item. Q: For IDTs, are members going to be charged CTO fees to book flights? The $500 usually doesn’t cover my providers flight and parking fee, so that would be an additional expense they would have to pay out of pocket. Q: Reservists assigned to the Development & Training Flight are authorized IDT travel when attending UTAs prior to departing for Basic Military Training. Their Common Access Card will not allow them to access to complete required tasks. The ODTA could build their authorization but will not be able to sign the voucher. How will these individuals be able to finalize their vouchers to receive payments? A: IDT travel reimbursement for D&TF trainees will remain as it is currently which is within RTS. Q: It appears IDT travel outside of normal commute will transition to DTS. Does this mean the Form 1164 is going away or will members still use it to request lodging reimbursement when not on the critical AFSC listing? A: Yes, the Form 1164 is going away. Additional guidance is provided in the updated IDT-R Guide (located on the AFRC/FM SharePoint site). Members will use a local voucher in DTS in lieu of a paper Form 1164. If a member is not on the approved IDT-R list, they will follow the normal process for securing lodging based on local policies/procedures. This process will not change. Local Defense Travel Administrator/Organizational Defense Travel Administrator Functions Q: Every Air Force Reserve organization is authorized a position for a LDTA. Does that include tenant units (such as a unit that is being hosted by another AFRC unit)? A: As of 10 Aug 23, GSU/tenant locations who work under separate OBANs will be given the FDTA role to manage their funding in DTS. Q: Tenants don't have FDTAs - who will be responsible for loading the travel lines and funding? A: Wing LDTA/FMA offices will be loading LOAs and funding in DTS. Training Q: Will AFRC FM train participation specialists on how to cut orders, FM Final Certifiers to review/approve orders, RPA and O&M Budget Analysts on when/how funds will be committed/obligated/move through the various accounting stages in DEAMS? A: AFRC FM will train the LDTAs on loading budgets in DTS. FM will be responsible for training their Wing establishing local policy and training their Wing on the process. Q: Will the FMA side become FDTAs and have the responsibility of managing that function, or will we have the LDTA manage the LOA and budget label maintenance? A: It has been identified that the best practice is to have LDTAs/FMAs build LOAs in DTS and load funding for their Wing. Orders/AF Form 938s Q: If orders previously created are labeled as RTS during this transition and will still be in effect, is there a way to MOD the initial order to route to DTS instead? A: Orders currently routing to RTS now should not be curtailed, modified or cancelled. This change is for orders starting on or after Oct. 1, 2023 unless transitioned earlier. Q: Are MOB/ACT orders going to be generated the same way or will the Force Generation Center load the authorization in DTS since they produce the AF 938 for deployers? A: There will be no change to this process. A: If duty crosses over into FY24 on long tour orders, should the orders end in AROWS-R on Sept. 30, 2023 and then pick up in DTS on Oct. 1, 2023? A: If a tour starts in AROWS-R, it should be continued in AROWS-R (Depending on the tour length, it may be a PCS and PCS orders are not processed in DTS). Manpower Q: What is the approximate amount of time it will take for a voucher to be paid after a member submits in DTS (Note: question is specifically asking the amount of time it will take from when the voucher is submitted by the member and not when it is AO approved until payment is received)? A: After a voucher is approved, members can expect payment within 3-5 business days. The amount of time it takes routing to Reviewer and Approver will vary by unit. Special Circumstances (Deployments, Basic Military Training, etc.) Q: What is the reason that deployment orders will not be moving to DTS? Is there an identified reason that is not allowing for it? AD creates the CED authorization directly in DTS; shouldn't we as well? A: Deployments are on the "Processes under Review" list - more to come. Q: When “review” for IDT reimbursement was mentioned, does that require utilization of the “process name” routing the way the Travel Agency book/submit steps are constructed or will units have to make an IDT routing list that includes FM review? A: AFRC/FM is still working through this process (suggesting the possibility of each unit creating IDT routing lists). Q: For any member whose AFSC qualifies for the IDT reimbursement (up to $500) for residing outside the commuting distance for UTAs, will their reimbursement request be processed through the DTS “Local Voucher?” A: Yes, this will be processed in DTS. Officials from AFRC/FM are still working this issue.

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Instructions to Cancel a Trip

Recommended for: Traveler, NDEA, AO, Travel Clerk, RO | Series: DTS (Special Topics) This tri-fold guides user through cancelling a trip in DTS.

Trip Cancel Procedures - AOs

Recommended for: AO, RO | Series: Approver (DTS) This tri-fold outlines the cancellation process for Authorizing Officials that use DTS.

Dec. 12, 2023

Enterprise Web Training System (EWTS) Guide

Recommended for: Instructor, LDTA | Series:  DTS (Admin), Instructor Curriculum This guide explains the training system's features and purpose, as well as how to access and set-up the environment to practice document process and organizational maintenance.

Dec. 6, 2023

DTS Reservation Process Guide

Recommended for: AO, BDTA, CBA-S, Travel Clerk, NDEA, RO, Traveler Series : DTS (Basics), Approver (DTS) This guide provides insight into how DTS and the Travel Management Company (TMC) interact to book a traveler's reservations for Temporary Duty or TDY travel. It emphasizes the overall travel process, providing best practices, and offering solutions to common problems that could prevent your travel program from running at peak efficiency.

DTA Manual - Download All

This ZIP file contains the DTA Manual Chapters and Appendices for the 2023 reference that provides information on DTS setup, responsibilities, infrastructure, and implementation. This ZIP also includes reports pertaining to travel documents and maintenance instruction required for on-going program management.

Dec. 1, 2023

What is a Valid Receipt?

Recommended for : Traveler, Travel Clerk, NDEA, AO, RO | Series : DTS (Basics) This information paper presents the basics of voucher/expense report validation, so all travelers, DTS Authorizing Officials (AOs), and MyTravel Approvers can clearly understand DoD receipt requirements. A common cause of inappropriate payments, bad or missing receipts will cause an otherwise accurate voucher or expense report to fail an audit.

Nov. 17, 2023

DTA Manual, Appendix Q: DTS Organization Naming Sequence

Recommended for:  FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin)

This appendix provides the Defense Travel System (DTS) naming sequence for various DoD Components.

Oct. 20, 2023

DTA Manual, Appendix K: DTS Tables

Recommended for: FDTA, LDTA, ODTA, BDTA | Series : DTS (Admin) This appendix provides information that DTS displays in drop-down lists, such as trip purposes, travel modes, reimbursable expenses, and methods of reimbursement.

Oct. 19, 2023

DTA Manual, Appendix L: Reorganizations

This appendix covers the steps and DTS functions used when reorganizing your DTS organization hierarchy.

Oct. 16, 2023

DTA Manual, Appendix A: Self-Registration

Recommended for : LDTA, ODTA |  Series : DTS (Admin)

This appendix provides guidance on how to review DTS self-registration requests and view the Self-Registration Metrics report.

DTA Manual, Appendix R: LOA Formats

Recommended for:  FDTA, LDTA |  Series : DTS (Admin)

This appendix provides Line of Accounting (LOA) formats for various DoD Components, as well as the LOA data elements used to generate Customer Identification Codes at authorization approval.

DTA Manual, Chapter 03: DTS Site Setup

This chapter presents DTS Site Setup process, discusses how DTS safeguards data, and introduces DTS roles such as travelers, Routing Officials, Defense Travel Administrators (DTAs), and more.

Oct. 13, 2023

DTA Manual, Chapter 02: DTS Access

This chapter explains how to activate and register a DTS account, log onto the system, and resolve problems during the login and authentication process.

DTA Manual, Chapter 07: People

Recommended for:  LDTA, ODTA |  Series : DTS (Admin)

This chapter defines the personnel who use DTS, and covers the different types of personal profiles, as well as how to create and maintain them.

DTA Manual, Chapter 09: Budgets

This chapter explains how to create and maintain DTS budgets to support document processing.

Sept. 21, 2023

Correct EFT Returns

Recommended for : LDTA, ODTA, NDEA, Traveler, Travel Clerk  | Series:  DTS (Special Topics), DTS (Admin)

This information paper discusses the best practices for preventing electronic fund transfer (EFT) returns.

Enterprise Web Training System (EWTS) – Instructor Guide and Slides

Recommended for : Instructor |  Series : Instructor Curriculum This resource set includes an Instructor Guide and supporting PowerPoint slides for a DTA/Instructor to use in a Distance Learning format. This material covers basic instructions for use of the Enterprise Web Training System (EWTS), a software which simulates the production version of DTS. Many DoD sites use EWTS to conduct DTS training because it permits practice drills with no consequences for user mistakes. The resources are most appropriate for DTS trainers and DTAs who support DTS users.

Travel Policy Compliance Tool Administration

Recommended for: CTA, Instructor, LDTA | Series: Instructor curriculum This resource set includes an Instructor Guide and supporting PowerPoint slides for a DTA/Instructor to use in a Distance Learning format. This material covers basic instructions for use of the Travel Policy Compliance Tool, an automated software that reviews Defense Travel System vouchers for items contrary to DoD travel policy. The material is specifically for use by Compliance Tool Administrators (CTAs), as they are responsible for sustaining the tool within their organization. This curriculum covers basic Tool functions, as well as how to generate reports, grant access to other users, and assist travelers and AOs with vouchers containing errors.

Sept. 19, 2023

DTA Manual, Chapter 08: LOAs

Recommended for:  FDTA, LDTA |  Series : DTS (Admin) This chapter covers the purpose of DTS Lines of Accounting (LOAs), their connection to budgets, allowable LOA formats, and options for creating and maintaining DTS LOAs to support document processing.

Sept. 12, 2023

TDY Travel Policies 101

Recommended for:  AO, RO, Traveler, NDEA, Travel Clerk |  Series:  Programs and Policies

This web-based class outlines the regulations behind DoD Temporary Duty (TDY) travel. The course is recommended for anyone who travels for DoD, creates travel documents for DoD travelers, or approves those travel documents. Other individuals involved in the travel process could benefit as well.

The DTS Approval Process

Recommended for:  AO, CBA-S, RO |  Series:   Approver (DTS)

This web-based class is designed to instruct Routing Officials how to review and approve documents using DTS. It explains the electronic stamping procedure, how to delegate reviewing and approving authority, and the consequences of applying various stamps to a document.

Travel Card Program Management (APC Course) Mandatory

Recommended for:  APC, CPM |  Series:  Programs and Policies

This web-based class is designed for all levels of DoD travel program managers, this course provides an overview of the DoD travel card program with an emphasis on proper program management. Participants will emerge with a better understanding of card features and benefits, and the policies that govern the program. APCs are encouraged to complete this TraX course prior to taking CitiDirect EAS training.

U.S. Government Rental Car Program

Recommended for:  Traveler, Travel Clerk, NDEA, AO, RO |  Series:  Programs and Policies

This web-based class provides an overview of the U.S. Government Rental Car Program. It includes information about the rules behind and tips for renting cars when traveling for DoD.

Vital Skills for Authorizing Officials

Recommended for:  AO, RO |  Series:   Approver (DTS)

This web-based class builds on the foundation established in the course, “The DTS Approval Process,” which introduced basic navigation and orientation skills for Authorizing Officials (AOs) who review and approve DTS travel documents. Vital Skills for AOs takes that one step further, presenting the philosophy, thought processes, and working aids necessary to do a thorough and methodical review of DTS travel documents.

Vital Skills for Authorizing Officials: Applied

This web-based class provides Authorizing Officials (AOs) an opportunity to apply the knowledge and skills that were introduced in "The DTS Approval Process" and "Vital Skills for AOs" modules. Users engage in interactive scenarios requiring them to think critically and analyze travel documents for accuracy. Participants also receive recommendations for coaching travelers as part of a strategy to improve the efficiency of their organization’s travel program.

Vital Skills for Authorizing Officials: Assessment

Recommended for:  AO, RO |  Series:  Approver (DTS)

This web-based class assesses the participant's ability to apply the knowledge and skills learned in the DTS Approval Process, Vital Skills for Authorizing Officials, and Vital Skills for Authorizing Officials: Applied modules.

Sept. 5, 2023

Lines of Accounting/Budgets

Recommended for : BDTA, FDTA, LDTA  | Series:  DTS (Admin)

This web-based training demonstrates how to create and maintain Lines of Accounting (LOAs) and budgets in DTS. Finance DTAs will learn how to use the DTA Maintenance Tool to search for, create, modify, copy, roll over, delete, and run reports on defense systems LOAs. Budget DTAs will learn how to use the DTS Budget module to create new budgets for existing LOAs, add budget targets, manually adjust those budget targets to reflect travel outside DTS, and run budget reports.

City Pair Program

Recommended for : Traveler, Travel Clerk, NDEA, RO, AO  | Series:  Programs and Policies

This web-based training provides an overview of the GSA City Pair Program, rules and regulations guiding the program, and traveler responsibilities.

Joint Travel Regulations Overview

Recommended for: All Roles | Series: Programs and Policies  This web-based class outlines the rules and regulations that govern DoD Temporary Duty or TDY travel. The class is for everyone who creates, reviews, or approves DTS travel documents, though other people involved in the travel process may benefit as well. 

Troubleshooting & Best Practices for DTAs

Recommended for:  BDTA, FDTA, LDTA, ODTA |  Series:   DTS (Admin)

This web-based class covers common issues encountered by DTS users, the recommended courses of action for troubleshooting, and some preventative maintenance techniques that Defense Travel Administrators (DTAs) should incorporate into their duties.

Aug. 31, 2023

DTA Manual, Chapter 05: Routing Lists

This chapter explains the reason for routing lists, the duties of routing officials, minimum routing list requirements, and the process of creating and maintaining DTS routing lists.

DTA Manual, Chapter 06: Groups

This chapter explains the purpose of DTS groups, the meaning of group membership and group access, the use of Global Group Membership Rules (GGMRs), and how to create and maintain groups.

DTA Manual, Chapter 11: MIS Administration

Recommended for: LDTA | Series : DTS (Admin) This chapter provides information on Management Information Systems (MIS) Users, MIS Administrators, and their respective duties and abilities within DTS.

DTA Manual, Chapter 12: ROA and ROA Administration

Recommended for: LDTA, CBA-S |  Series : DTS (Admin) This chapter provides information on Read-Only Access (ROA) Users, ROA Administrators, their respective duties and abilities, and how to use ROA to view invoices and travel information.

Aug. 30, 2023

DTA Manual, Chapter 04: Organizations

This chapter introduces the Defense Travel System DTS) organizational structure and illustrates how to create and update organizations.

Guide to Managing Travel-Incurred Debt

Recommended for: DMM | Series:  DTS (Admin) This guide provides general information about the Debt Management Monitor's (DMM) overall role, and how debt situations occur and are resolved. The document explains the processes (and the DMM's responsibilities) related to the establishment, management, collection, waiving/appealing, and satisfaction of debt.

Aug. 29, 2023

Cancellation Procedures

Recommended for : Travel Clerk, NDEA, RO, AO, Traveler, LDTA, ODTA  | Series:  DTS (Special Topics)

This web-based training demonstrates how to cancel trips in the DTS, whether expenses were incurred for the trip or not. It outlines the correct cancellation procedures to guarantee that correct reimbursements are made, ensuring that neither the traveler nor the government incur any additional expenses after the cancellation.

Constructed Travel

Recommended for : AO, Travel Clerk, NDEA, RO, Traveler  | Series:  DTS (Special Topics)

FY Crossover

Recommended for: BDTA, FDTA |  Series:  DTS (Admin) This web-based class provides an overview of the fiscal year crossover process for the local Finance and Budget Defense Travel Administrators. The class includes a review of lines of accounting rollover and copy functions, as well as how to set up associated budgets for the new fiscal year.

Group Travel

Recommended for: Travel Clerk, NDEA, RO, AO, Traveler |  Series:  DTS (Special Topics) This web-based class explains how to make group travel arrangements for travelers sharing transportation and lodging, and how to create a group authorization in DTS.

Itinerary Adjustments

Recommended for: Travel Clerk, NDEA, RO, AO, Traveler |  Series:  DTS (Special Topics) This web-based class provides instruction on how to adjust trip dates and reservations due to changes in travel requirements after an authorization has been created in DTS. In addition, the class explains the differences between making adjustments and amendments and the impact of both to the approval process.

OCONUS Travel

Recommended for:  AO, RO, Traveler, Travel Clerk, NDEA |  Series:  DTS (Special Topics)

This web-based class covers how to use DTS to arrange travel and claim expenses for OCONUS trips. It explains the process for making OCONUS travel reservations, the impact to per diem allowances when crossing the International Date Line, and the process of claiming OCONUS reimbursable expenses on a DTS voucher.

Personal Leave with Official Travel (PLOT)

Recommended for:  AO, Travel Clerk, NDEA, RO, Traveler |  Series:  DTS (Special Topics)

This web-based class explains how to use DTS to obtain travel and lodging reservations, enter appropriate reimbursable expenses, modify per diem entitlements, and correctly claim reimbursements when taking leave at a TDY location.

Aug. 28, 2023

Distance Learning Schedule

Recommended for : All Roles |  Series : Miscellaneous This document provides the schedule of current available classes with course details.

DTS Guide to Establishing LOAs and Budgets for the New Fiscal Year

Recommended for: FDTA, BDTA | Series: DTS (Admin) This guide provides an overview of the fiscal year process for the Finance Defense Travel Administrator and Budget DTA. It includes rollover and copy functions of Lines of Accounting, as well as setting up associated budgets for the new fiscal year.

DTS Guide to Processing Authorizations for the New Fiscal Year

Recommended for: FDTA, BDTA, AO, RO, Traveler, NDEA, Travel Clerk | Series: DTS (Admin), DTS (Special Topics) This guide provides an overview of the process for preparing DTS travel authorizations in the current fiscal year for travel that starts in a new fiscal year, or for trips that begin in the current fiscal year and continue into a new fiscal year.

Using Pay.Gov To Satisfy a Travel-Incurred Debt

Recommended for:  NDEA, Traveler, Travel Clerk |  Series:  DTS (Special Topics)

This information paper provides information on using pay.gov to make online payment to government agencies by credit card or by debit from your checking or savings account.

Aug. 25, 2023

Permissive Travel in DTS

Recommended for:  AO, RO, Traveler, NDEA, Travel Clerk |  Series:  DTS (Special Topics)

This information paper explains that to align with travel policy, permissive travel is not a trip type in DTS.

Updating Local Level Support Contact

Recommended for:  LDTA, ODTA |  Series:  DTS (Admin)

This information paper explains the steps for updating the local help desk point of contact information listed on the DTMO website.

Aug. 24, 2023

Updating GTCC Information in a DTS Authorization with Unticketed Reservations

Recommended for: Traveler, NDEA, Travel Clerk | Series: DTS (Basics) This information paper explains how to update your GTCC information in a DTS authorization when you receive a new GTCC. Periodically, reviewing the profile can catch outdated Government Travel Charge Card (GTCC) information and ensure you receive tickets for transportation booked through DTS.

Aug. 22, 2023

Debt Management Monitor

Recommended for : DMM  | Series:  DTS (Admin)

This web-based training provides basic instruction on how to track and monitor organization travel debts through the DTS. It includes an overview of DTS’s automated debt management process, and in-depth information about Debt Management Monitor (DMM) actions from initial identification of a due U.S. voucher to archiving the document when the debt has been satisfied. This class does not cover local business practices or debt management actions taken outside DTS.

Maintenance Tool: People

Recommended for: LDTA, ODTA |  Series:  DTS (Admin) The DTA Maintenance Tool enables authorized DTAs to create and maintain key elements of DTS including personnel, groups of travelers, routing lists, and the hierarchy of organizations. This web-based class explains how DTAs manage the personal information of users assigned to their organization, how to create user profiles, update users’ personal information, delete or detach users from organizations, and view the groups to which travelers are assigned.

Maintenance Tool: An Overview

Recommended for: BDTA, FDTA, LDTA, ODTA |  Series:  DTS (Admin) The DTA Maintenance Tool enables authorized DTAs to create and maintain key organizational elements in DTS including personnel, groups of travelers, routing lists, and the hierarchy of organizations. This web-based class provides an overview of the functions available; describes how to navigate through the tool; and provides information about controlled access, permission levels, and roles.

Maintenance Tool: Groups

Recommended for:  LDTA, ODTA |  Series:  DTS (Admin)

The DTA Maintenance Tool enables authorized DTAs to create and maintain key organizational elements in the DTS including personnel, groups of travelers, routing lists, and the hierarchy of organizations. This web-based class describes how DTAs restrict access to travelers’ personal information and travel documents by assigning travelers to “groups” and only allowing certain users access to group members’ profiles and travel documents.

Maintenance Tool: Organizations

The DTA Maintenance Tool enables authorized DTAs to create and maintain key organizational elements in DTS including personnel, groups of travelers, routing lists, and the hierarchy of organizations. This web-based class teaches DTAs how to maintain their hierarchical organizational structure to help facilitate the routing of electronic travel documents, maintenance of accounting information, and running of reports.

Maintenance Tool: Routing Lists

The DTA Maintenance Tool enables authorized DTAs to create and maintain key organizational elements in DTS including personnel, groups of travelers, routing lists, and the hierarchy of organizations. This web-based class reviews how DTAs create and maintain electronic routing lists (the names, in order, of officials who must digitally “sign” a document in order for it to be approved) in order to complete the travel and reimbursement process.

Recommended for:  DMM, FDTA, ODTA, LDTA, BDTA, CBA-S |  Series:  DTS (Admin), DTS (Special Topics)

This web-based class explains how to produce DTS travel related reports. DoD travel managers (such as Defense Travel Administrators [DTAs]) use the reports to gather real-time data to manage their organization's travel program. From individual trip itineraries and lodging details to budgets and routing lists, DTS reports provide data on nearly every facet of official travel, thereby improving oversight of travel and its associated administrative processes.

Aug. 18, 2023

Travel Card Program (Travel Card 101) Mandatory

Recommended for:  Traveler |  Series:  Programs and Policies

This web-based class is an overview of the DoD Government Travel Charge Card (GTCC) program. It includes sections on obtaining, using, and paying off balances on the GTCC. This course is  mandatory  for anyone who has and uses a GTCC.

Recommended for:  All DTS Roles |  Series : DTS (Basics)

This class introduces the Defense Travel System (DTS) to users and explains how to navigate the system. It serves as a precursor to the DTS Travel Documents (DTS 101) web-based training module.

TAOCO (COL) Annual Refresher

Recommended for:  AO, CBA-S, RO |  Series:  Approver (COL/TAOCO)

With supervisor approval, the refresher web-based class provides experienced Authorizing Officials and Departmental Accountable Officials who work with DTS to satisfy the annual refresher training requirement for Certifying Officer Legislation.

TAOCO (COL) Initial

Recommended for:  AO, CBA-S, RO |  Series:   Approver (COL/TAOCO)

This web-based class familiarizes new Approvers and Departmental Accountable Officials with their duties and responsibilities when approving travel documents in DTS. With supervisor approval, it can also satisfy the Certifying Officer Legislation training requirement for newly appointed Approvers and DAOs who use DTS to certify payments.

Aug. 16, 2023

Cross-Organization Funding

Recommended for : FDTA  | Series:  DTS (Admin)

This information paper explains how to allow another organization to use your own organization's lines of accounting in DTS.

DTS Organization Change Profile Information Chart

This information paper discusses the steps to move and setup a personal profile when the individual's owning organization changes.

Global Group Membership Rules

This information paper explains Global Group Membership Rules (GGMRs) in DTS and how they work.

Aug. 15, 2023

Dependent Travel in DTS

Recommended for : AO, RO, Traveler, NDEA, Travel Clerk  | Series:  DTS (Special Topics)

This information paper provides information on the process for creating an authorization in DTS for a dependent who will be on official travel.

DFAS Check Trace Process

Recommended for : LDTA, Travel Clerk, NDEA, Traveler |  Series : DTS (Special Topics)

Document Lock Procedures

Recommended for : Traveler, LDTA, ODTA |  Series:   DTS (Special Topics)

This information paper explains how to unlock a document that is locked to prevent others from creating modifications to the same document simultaneously. The DTA can unlock the record to continue processing the trip.

DTS Introduction

This information paper provides a general overview of the Defense Travel System (DTS) to include DTS features, the trip planning process, available training resources, and points of contact for assistance.

How to Claim Airline Checked Baggage Fee

This information paper discusses how to claim reimbursement for checked baggage that airlines may charge.

Introduction to CBA Reconciliation in DTS

Recommended for: LDTA, CBA-S | Series:  DTS (Special Topics) This information paper provides vital background information about the process of reconciling Centrally Billed accounts in DTS.

Managing Multiple DTS Profiles

Recommended for:  All DTS Roles |  Series:  DTS (Special Topics)

This information paper discusses switching profiles if you have multiple roles in DTS.

Aug. 14, 2023

Adding FMS LOAs to a DTS Travel Document

Recommended for : Traveler, NDEA, Travel Clerk  | Series:  DTS (Special Topics)

This information paper explains how to find and add a Line of Accounting to a DTS travel document if your trip is being funded by the Foreign Military Sales program. It also explains changes to the approval process when you do so.

Budget and Audit Pass Issues

Recommended for : AO, BDTA, FDTA, LDTA |  Series:  DTS (Admin), Approver (DTS)

This information paper addresses the known causes of audit pass errors when attempting to approve a document in DTS.

Aug. 8, 2023

TAC & TraX: Helpful Resources Guide

This guide helps with travel-related issues by explaining two important resources - the Travel Assistance Center (TAC), which is a DoD-wide travel help desk, and TraX, which is available through the Passport web portal that serves as a DoD centralized source of travel information.

DTS Travel Documents (DTS 101)

Recommended for: AO, Clerk, LDTA, NDEA, Traveler This class provides instruction on how to create travel documents (authorizations, vouchers, and local vouchers) in the Defense Travel System (DTS).

Non-DTS Entry Agent (NDEA)

Recommended for:  Travel Clerk, NDEA |  Series:  DTS (Basics)

This web-based class explains how to create DTS travel documents, but may benefit other travel preparers (e.g., administrative assistants, travel clerks) as well.

Aug. 7, 2023

DTA Manual, Appendix M: Ranks and Grades

Recommended for:  FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin) This appendix contains military and civilian rank and pay grade abbreviations, as well as DoD Component names and codes, and Reserve category descriptions and codes.

DTA Manual, Appendix N: Country Codes

Recommended for: FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin) This appendix contains a list of country codes used in the Defense Travel System.

Aug. 5, 2023

Managing Travel Card Abuse

Recommended for:  AO, APC, CPM |  Series:  Programs and Policies

This web-based class is designed to help users understand their responsibilities for minimizing and addressing Government Travel Charge Card (GTCC) or travel card misuse. This does not comprehensively cover APC duties, either in general, or as regards GTCC misuse specifically.

Aug. 4, 2023

DTA Manual, Appendix J: Help Process

Recommended for : FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin) This appendix explains how to get help should you encounter any DTS or other travel-related problems.

Aug. 3, 2023

DTA Manual, Appendix B: Acronyms

Recommended for : FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin)

DTA Manual, Appendix C: Definitions

This appendix provides definitions for frequently used DTS terms, explaining the job responsibilities of various officials, and what various actions entail.

DTA Manual, Appendix F: Import/Export Module

This appendix provides an overview of the partner system process, explaining partner system roles, and how to set up these systems in DTS.

DTA Manual, Appendix G: Error Codes

Recommended for : FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin) This appendix provides lists and descriptions of DTS error codes, system administrator error codes, and GEX error codes.

Renewal Agreement Travel

Recommended for: AO, RO, Traveler, NDEA, Travel Clerk | Series: DTS (Special Topics) This information paper explains how to create a DTS authorization if you are a DoD civilian employee on official leave travel between OCONUS assignments.

July 31, 2023

Invitational Travel Procedures Guide

Recommended for:  AO, Travel Clerk, LDTA, NDEA, ODTA, RO, Traveler |  Series:  DTS (Special Topics)

This guide discusses how to create Invitational Travel Authorizations (ITAs) in DTS and create a DTS voucher from an ITA. Invitational Travel is used when the DoD authorizes official travel for eligible persons who are not federal employees.

June 30, 2023

Introduction to Imported Authorizations for Partner Systems Travelers Using DTS

This information paper provides background to how partner systems import authorizations into DTS. It also explains how to complete an imported authorization in DTS.

June 28, 2023

Accessing Training for Accountable Officials and Certifying Officers (TAOCO)

Recommended for : AO, RO, CBA-S, Approver |  Series:  Approver (COL/TAOCO)

This information paper provides instructions on how to access TAOCO web-based training.

Booking Hotel Rooms at a Conference Rate

Recommended for : NDEA, Traveler, Travel Clerk  | Series:  DTS (Basics)

This information paper explains the process for booking a hotel in DTS when a conference rate applies.

General TraX Training Instructions

Recommended for:  All Roles |  Series:  Miscellaneous

June 27, 2023

Accessing Travel Card 101 Program Training

Recommended for : Traveler |  Series:  Programs and Policies

This information paper provides instructions on how to access Travel Card 101 web-based training.

June 26, 2023

Accessing DTS Basics Training

Recommended for : Traveler, AO |  Series : DTS (Basics)

This information paper outlines steps to access the web-based training series on Defense Travel Systems (DTS) Basics.

Accessing Managing Travel Card Misuse Training

Recommended for : AO, APC, CO, CPM, Approver |  Series : Programs and Policies

May 30, 2023

How to Determine Your PKI Cert Expiration Date

Recommended for : All Roles |  Series : Miscellaneous This information paper shows travelers how to determine the expiration date of their Public Key Infrastructure (PKI) certificate.

April 11, 2023

Required Information for Travel Assistance Center Help Tickets

Recommended for: All DTS Roles | Series: DTS (Basics) This information paper outlines how to create a Travel Assistance Center (TAC) ticket using Travel Explorer (TraX).

Understanding A Travel Debt

Recommended for: DMM, LDTA, Traveler, Travel Clerk, NDEA | Series:  DTS (Admin), DTS (Special Topics) This information paper provides information about when a travel-incurred debt occurs, what a debt notification e-mail is, when a traveler should receive a debt notification e-mail, repayment options, and recourse for a travel debt.

April 10, 2023

DTS Profile Changes to Increase Audit Compliance

Recommended for:  Travel Clerk, LDTA, NDEA, ODTA, Traveler |  Series : DTS (Special Topics) The paper explains how DTS personal profiles work in DTS to support audit compliance requirements.

March 29, 2023

Self-Authorizing Officials in DTS

Recommended for: AO, RO, LDTA, ODTA | Series: DTS (Special Topics) This information paper explains the role of the Self Authorizing Official (SAO), how SAOs are appointed, and when the SAOs approve their own Defense Travel System (DTS) travel documents.

March 28, 2023

Restricted Airfares Available in DTS

Recommended for: AO, Travel Clerk, Traveler, NDEA, RO | Series: DTS (Basics) This information paper provides information about selecting restricted airfares in DTS.

Secure Flight Program

Recommended for: AO, Traveler, RO, NDEA, Travel Clerk | Series: Programs and Policies This information paper discusses how to add the DoD ID number in traveler profile for PreCheck participation. Secure Flight is a Transportation Security Administration (TSA) program to conduct uniform prescreening of passenger information against Federal Government watch lists for all covered U.S. and foreign flights into, out of, and within the U.S.

Travel Advances for Restricted Airfares

Recommended for: AO, Travel Clerk, Traveler, NDEA, RO | Series: DTS (Basics) This information paper covers important information about allowing, enabling, and using a travel advance to pay for a restricted airfare booked in DTS.

March 27, 2023

Updating EFT and GTCC Information in a DTS Profile

Recommended for: LDTA, ODTA, Traveler, NDEA, Travel Clerk | Series: DTS (Basics) This information paper explains how to update your EFT data and Government Travel Charge Card (GTCC) information in your DTS profile when you receive a new GTCC. Valid EFT and GTCC information are necessary for ticketing and payments processed using DTS.

Updating Your DTS Profile

Recommended for: All DTS Roles | Series: DTS Basics This information paper provides the basic information on how to change your Defense Travel System (DTS) personal profile.

Feb. 17, 2023

The Manual Abandon Process: Closing a Stuck Document

Recommended for: AO, RO, LDTA, ODTA, FDTA, BDTA, Traveler, NDEA, Travel Clerk | Series:  Approver (DTS), DTS (Admin), DTS (Special Topics) This information paper addresses the document closure process when the Manual Abandon Stamp is applied to a document that is stuck in DTS.

Jan. 4, 2023

Travel Policy Compliance Tool User Guide

Recommended for:  CTA, LDTA |  Series:  DTS (Admin)  This guide provides detailed information on how to use the Travel Policy Compliance Tool, resolve problems in DTS travel documents, and how to grant access to other CTAs.

Nov. 14, 2022

Accessing DTS on a Mac Computer

Recommended for : All DTS Roles |  Series : DTS (Special Topics)

This information paper discusses problems users experience when accessing DTS on a Mac computer and provides viable workarounds to common issues.

Oct. 3, 2022

TAC Live Chat User Guide

Recommended for : Traveler, AO, RO, NDEA, Travel Clerk  Series : DTS (Basics) Describes how to use the Travel Assistance Center's Live Chat option for support.

May 20, 2022

DTA Manual, Appendix E: Emails

Recommended for : FDTA, LDTA, ODTA, BDTA |  Series : DTS (Admin) This appendix contains a list of emails the Defense Travel System sends and explains when it sends them.

May 1, 2022

DoD Travel: Citi's Learning Center Manual

Recommended for : APC, CPM, CBA-S, Traveler |  Series : Miscellaneous

Citi provides access to a virtual classroom and full suite of training resources through our CitiManager Learning Center available via the CitiManager Site Home screen at  https://home.cards.citidirect.com/CommercialCard/login .This Quick Reference Guide describes how to access the Learning Center, view available training resources, launch a course, complete a course, obtain a Certificate of Completion.

March 1, 2022

Enterprise Web Training System (EWTS)

Recommended for: LDTA, Instructor |  Series:  DTS (Admin), Instructor Curriculum EWTS is software that simulates the Defense Travel System (DTS). Many DoD sites use EWTS to conduct DTS training, because it permits practice drills with no consequences for user mistakes. This course is for those who support and train DTS users who hold a variety of roles in the system. The emphasis is on management of the Public Key Infrastructure (PKI) certificates, which must be used to launch EWTS. Specifically, instructors discuss hardware requirements for PKI certificates, plus how to order and maintain PKI certificates.

Travel Card Program

Recommended for: Instructor | Series: Instructor Curriculum This course is for trainers to cover the DoD Government Travel Charge Card (GTCC) program. The class addresses the process of obtaining, using, and paying off balances on the GTCC. Course material include slides, instructor and student guides, which may be customized to meet Component training requirements.

Recommended for: CTA, LDTA | Series: Programs and Policies This class provides basic instructions for use of the Travel Policy Compliance Tool; an automated software that reviews Defense Travel System vouchers for items contrary to DoD travel policy. The class covers basic Tool functions, as well as how to generate reports, grant access to other users, and assist travelers and AOs with vouchers containing errors.

Nov. 9, 2021

DoD Travel: CitiManager User Guide – APCs

Recommended for : APC, CPM |  Series : Miscellaneous

This  CitiManager User Guide  provides detailed instructions for all CitiManager functions which are based upon your role and entitlements. You may not have entitlements for all the functions described in this User Guide. To access the Citi trainings and resources, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

DoD Travel: CitiManager Quick Start User Guide – APCs

The  CitiManager Quick Start User Guide for Program Administrators  provides step-by-step instructions and screenshots for the most used functions. This guide includes topics for self-registering, logging in to the CitiManager Site, viewing statements and unbilled transactions, performing account maintenance, resetting passwords, merging usernames, and retrieving forgotten username.  To access the Citi trainings and resources, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

DoD Travel: CitiManager One-time Passcode Job Aid

Recommended for : CPM, APC |  Series : Miscellaneous

This Citi job aid describes the steps necessary to enter a one-time passcode when prompted. To access the Citi trainings and resources, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

DoD Travel: CitiManager CBT – My Profile

This Citi supported training module provides the process to change your base company when you have access to more than one, change your password and reset your challenge questions, update user profile information, update preferences, set email alerts, and merge usernames To access the Citi trainings, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

DoD Travel: CitiManager CBT – Getting Started

This Citi supported training module provides the steps to self-register as a Non-Cardholder, log in and log out of the CitiManager site, choose your language, select your company, and retrieve a forgotten password or username. To access the Citi trainings, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

DoD Travel: CitiManager Reporting Quick Start Guide

Recommended for : APC, CPM |  Series : Miscellaneous The  Citi Manager Reporting Quick Start Guide  provides an overview of the tool, including basic navigation, and provides the steps required to run a standard report template, edit a report in Report Viewer, export a report, add/view a report in the History List, subscribe to a report, and save a report template. To access the Citi trainings and resources, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

DoD Travel: CitiManager Reporting – Standard Reporting Package User Guide

The  Citibank Custom Reporting System (CCRS) User Guide  explains the Standard Reporting Package, a predefined set of reports. To access the Citi trainings and resources, you must log into Citi Manager at  https://home.cards.citidirect.com/CommercialCard/login . For more information about Learning Center access please review DoD Travel: Citi's Learning Center Manual available at  https://media.defense.gov/2021/Nov/15/2002893104/-1/-1/0/LEARNING_CENTER_QRG_DOD.PDF

Nov. 8, 2021

Contact Card Template

Recommended for : BDTA, FDTA, LDTA, ODTA  | Series: DTS Admin This travel assistance template may be used to provide contact information for the organization's help desk, DTA, transportation office, and TMC. A DTA should enter the information on the template and then print for travelers to carry while on official travel.

Nov. 3, 2021

Updating Itinerary and Reservations in a Voucher

Recommended for: Traveler, NDEA, Travel Clerk | Series: DTS (Special Topics) This tri-fold guides the user through creating adjustments and amendments to an itinerary in a voucher.

Updating Itinerary and Reservations in an Authorization

Recommended for: Traveler, NDEA, Travel Clerk | Series: DTS (Special Topics) This tri-fold guides the user through the process of creating adjustments and amendments to an itinerary in an authorization.

Oct. 28, 2021

Setup Flow Process in DTS: DTA Instructions

Recommended for : LDTA, ODTA, FDTA, BDTA |  Series:  DTS (Admin) This tri-fold provides guidance on using DTS to create an organizational structure.

Oct. 27, 2021

Partner System Imported Authorization in DTS: Traveler Instructions

Recommended for: Traveler, NDEA, Travel Clerk | Series: DTS (Special Topics) This tri-fold explains how travelers complete an imported authorization in the Defense Travel System.