Welcome to BTSSS!
Veterans portal.
The Internet Explorer (IE) browser has been detected and is no longer supported by Microsoft Dynamics/Beneficiary Travel Self-Service System.
Please use another browser (e.g., Chrome, Edge or Safari) and try again.
Thank you for using the Veteran Portal to submit your travel claim to the Beneficiary Travel Self Service System (BTSSS).
In order to access the BTSSS interface you must log in using:
If you are a JAWS user, please refer to the JAWS Job Aid before using BTSSS.
Announcements
Eft information.
Claims approved for payment within this system are designed to use electronic funds transfer (EFT) to your checking/savings account or VA debit card. If your EFT information is not on file with Veterans Health Administration (VHA) Financial Management System (FMS) your approved payment may be delayed until the information is provided to process your claim or adjustments are made to allow for temporary payment by check. If you currently receive other benefit payments by EFT from the Veterans Benefits Administration (VBA) your EFT information is not on file with our system unless you have provided it previously to your local VA Medical Center. You can confirm if your EFT information is on file by reviewing your Veteran profile screen. If it is missing please contact your local BT office to update it. They will provide you with the necessary signature forms to have it added.
Facility for Payment
When entering claims, please identify the facility responsible for payment as the facility that provided your care or approved your care for care in the community. For example, if you submit a claim for care or services approved at a non-VA facility, you identify the care VA facility that authorized it as facility responsible for payment. In most situations this will be your preferred or home facility. If you receive care at a VA Community Based Outpatient Clinic (CBOC) this location will be available for selection as an associated facility of its larger parent VA Medical Center. You will see it when you select the location of your appointment.
The Paperwork Reduction Act of 1995 requires VA to notify you that this information collection is in accordance with the clearance requirements of Section 3507 of this Act. We anticipate the time expended by Individuals who must complete this form will average 10 minutes. This includes the time it will take to read instructions, gather the necessary facts and fill out the form. No person will be penalized for failing to furnish this information if it does not display a currently valid OMB control number. This information is collected under 38 CFR 70 and is intended to fulfill the need for Veterans and beneficiaries to claim Beneficiary Travel benefits and for VA to determine the individual’s eligibility for the benefit.
Privacy Act Information: VA is asking you to provide the information on this form under 38 U.S.C. Sections 111 to determine your eligibility for Beneficiary Travel benefits and will be used for that purpose. Information you supply may be verified through a computer-matching program. VA may disclose the information that you put on the form as permitted by law; possible disclosures include those described in the “routine use” identified in the VA systems of records 24VA19 Patient Medical Record-VA, published in the Federal Register in accordance with the Privacy Act of 1974. Providing the requested information is voluntary, but if any or all of the requested information is not provided, it may delay or result in denial of your request for benefits. Failure to furnish the information will not have any effect on any other benefits to which you may be entitled. If you provide VA your Social Security Number, VA will use it to administer your VA benefits. VA may also use this information to identify Veterans and persons claiming or receiving VA benefits and their records, and for other purposes authorized or required by law.
VA travel pay reimbursement rule change
Beneficiary travel 30-day timely filing rule starts june 9, 2023.
Effective June 9, 2023, Veterans and their caregivers must submit claims for beneficiary travel reimbursement within 30 days of the appointment date. The extension previously granted under the national COVID-19 emergency, which allowed for filing travel pay claims more than 30 days after the appointment date, will end on this date.
All community care claims will require proof of attendance and claims may be denied for lack of proof. It is the Veteran or their representative’s responsibility to provide the proof of attendance. Issues may occur when non-VA clinics don’t return the Medical Record Chart Note or other medical records in a timely manner to VA. Please ask your provider to provide this proof of attendance without delay as the 30-day timely filing rule will be in effect starting June 9, 2023.
To file your claim online or learn more about the rules for travel reimbursement, scan the QR code below to access the Beneficiary Travel Self Service System (BTSSS) or visit https://www.va.gov/health-care/get-reimbursed-for-travel-pay/#file-a-claim-for-general-healt .
For reference, you can review the policy that governs how this impacts beneficiary travel at 42 USC 1320b5(g)(1) and 38 CFR Part 70, subpart A.
For further questions, please contact:
San Francisco VA’s Veterans Transportation Program at 415-221-4810 x 23080 or
Patrick Jones, Mobility Manager, 415-221-4810 x 25169
About Department of Veterans Affairs
Department of Veterans Affairs established 1-800-MyVA411 ( 1-800-698-2411 ) to help Veterans, their family members, caregivers, and survivors understand and access the broad spectrum of VA benefits and services.
Call 1-800-MyVA411 for information about:
- COVID-19 updates
- Health care eligibility and enrollment
- VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers among others
- The nearest VA medical centers, benefits offices or cemeteries to Veterans, VA Medical Center operational updates and connection to VA Medical Center operators
- Directory assistance and technical support for VA.gov
- Debt and payment options
“ To fulfill President Lincoln’s promise to care for those who have served in our nation’s military and for their families, caregivers, and survivors.’’
COMMENTS
Use this travel reimbursement form (VA Form 10-3542) when you want to ask us to pay you back for travel expenses related to your health care. Downloadable PDF Download VA Form 10-3542 (PDF) Online tool. You can submit your request online instead of filling out and sending us the paper form.
File a claim for general health care travel reimbursement online. General health care travel reimbursement covers these expenses for eligible Veterans and caregivers: Regular transportation, such as by car, plane, train, bus, taxi, or light rail. Approved meals and lodging expenses. You can file a claim online through the Beneficiary Travel ...
Travelers and AOs are required to deobligate invalid travel documents in VA's travel system within 30 days of the travel end date. Under 5 U.S.C. § 406 (Inspector General Act of 1978 - Public Law 95-452), VA Office of Inspector General (VA OIG) employees will adhere to travel directives, policies, procedures, and guidance provided by VA OIG.
Veterans rated by VA less than 30% for travel relating to their service-connected condition 3. Veterans receiving VA pension benefits for travel relating to any condition 4. Veterans with annual income below the maximum applicable annual rate of pension for any condition 5. Veterans who are unable to defray the cost of travel (as defined in ...
Create a claim. You can do this in either of these 2 ways: Go to the "My Appointments" area. In the "Associated Appointments" column, select Create Claim for the appointment you're claiming travel pay for. Or go to the "My Claims" area. Select Create. Then select Create a Claim for the appointment you're claiming travel pay for.
BTSSS is an online, self-reporting system that eliminates delays created by paper forms and the kiosks. An updated profile is required to file a claim online and to process previously submitted kiosk and paper claims. Filing travel claims electronically with BTSSS and using direct deposit result in the fastest payment possible.
Department of Veterans Affairs (VA) policy for beneficiary travel. AUTHORITY: 38 U.S.C. 111; 38 C.F.R. 70.1-50. 2. DEFINITIONS a. Attendant. An attendant is an individual accompanying a beneficiary who is eligible for beneficiary travel and who is medically determined to require the aid or
1. Go to the AccessVA website at https://access.va.gov from a computer or mobile device. - The page will ask you to select a category. If you are an eligible Veteran, select I am a Veteran. Caregivers will also select I am a Veteran. - Click on the Veteran Travel Claim Entry. 2. Sign in to the travel claim entry portal.
CLAIM FOR REIMBURSEMENT OF TRAVEL EXPENSES (DO NOT WRITE IN THIS SPACE) (VA DATE STAMP) ... Intake Center, Department of Veterans Affairs, P.O. Box 5210, Janesville, WI, 53547-5210. VA FORM AUG 2022. 28-0968. Page 1. SECTION I: CLAIMANT'S IDENTIFICATION INFORMATION ... or for fraudulent receipt of any document you are not entitled to.
Veteran travel 101: Applying for travel reimbursement - VA News. You may be eligible for travel reimbursement if you pay expenses to and from your appointment. Learn if you're eligible and how to file a claim.
Travel activities are consistent with FTR Chapters 300-304, VA travel policy, and any other Department-specific guidance (e.g., travel notices); Required documentation and receipts are in the travel documents in VA's travel system; Approving actual expense per diem requests up to 150 percent (designated by the ASM/CFO);
Logging into BTSSS is easy with any of these three methods -- credentials for ID.me, My HealtheVet, or a Level 2 DS-Logon account. Call the Ralph H. Johnson VA Beneficiary Travel Department at 843-577-5011 x207313 for more information. To set up direct deposit, call 843-577-5011 x207452. For additional help, you can call the Beneficiary Travel ...
If you provide VA your Social Security Number, VA will use it to administer your VA benefits. VA may also use this information to identify Veterans and persons claiming or receiving VA benefits and their records, and for other purposes authorized or required by law. Respondent burden: 10 minutes. OMB Control : 2900-0798.
This chapter establishes Department of Veterans Affairs' (VA) financial policies regarding the authorization and payment of transportation expenses for official Government travel. Key points included in this chapter: The Fly America Act requires Government employees to travel on U.S. flag carriers with few exceptions (49 U.S.C. § 40118).
Corrections to your official billing address must be made by your Level 4 A/OPC before requesting an IBA travel card be reissued. This chapter establishes VA's financial policies and procedures regarding traveling under special circumstances. The chapter implements and supplements those portions of the Federal Travel Regulation pertaining to ...
The new Beneficiary Travel Self-Service System simplifies the current claim submission process for beneficiaries and ensures timely processing and payment of travel reimbursements. Use the BTSSS to: Submit claims online 24/7, 365 days a year. Track the status of submitted claims. Reduce processing time for submitted claims.
Beneficiary travel 30-day timely filing rule starts June 9, 2023. Effective June 9, 2023, Veterans and their caregivers must submit claims for beneficiary travel reimbursement within 30 days of the appointment date. The extension previously granted under the national COVID-19 emergency, which allowed for filing travel pay claims more than 30 ...
For a complete list of previous policy revisions, see Appendix A. 0403 Definitions. Approving Official (AO) - A VA travel system role with the authority to approve travel documents. Continental United States (CONUS) - The 48 contiguous States and the District of Columbia. Federal Travel Regulation (FTR) - The FTR implements statutory requirements and Executive branch policies for travel ...
Logon to Memorials Document Exchange. Logon to Million Veteran Program (MVP) Logon to My HealtheVet (MHV) ... Go to Veteran Travel Claim Entry. Logon to VHIC Self-Service. I am a Family Member ... U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420 ...
This chapter establishes the Department of Veterans Affairs' (VA) financial policies for international (foreign) travel. Travelers should familiarize themselves with the information contained in this chapter before initiating travel outside the United States (U.S.) and its territories. Foreign travel is subject to all the requirements ...
0201 Overview. This chapter establishes the Department of Veterans Affairs (VA) policies and procedures for the use of the Government travel card. The Government travel card program was developed to procure transportation services, subsistence, and other allowable travel and transportation expenses incurred during official travel.
The purpose of the travel training video series is to assist VA students with creating and adjusting cross-funded* travel documents in CONCUR. These videos will educate students traveling to a VAAA-offered class with creating a cross-funded Travel Authorization, Travel Voucher, Local Voucher, and what to do if their travel document needs to be ...
VA Policy Volume XIV Chapter 1 Travel Administration outlines receipt requirements for all official travel. VA employees will attach (fax or scan) all required receipts, documents, or justifications, and the written or electronic authorization to the local travel claim in VA's travel system before submitting it for approval.
Take the stress out of travel. My HealtheVet makes preparing for your time away easy with these five quick tips.
The Birmingham VA Health Care System is proud to introduce the Veterans Transportation Service (VTS), a new initiative designed to offer comprehensive travel solutions for Veterans within the Birmingham VA. This program underscores VA's commitment to providing Veterans with accessible and dependable transportation to their VA health care appointments, as well as to authorized non-VA health ...