trek production technician salary

Looking to change the world? Good. Us too. We believe bikes are a simple solution to the world’s most complex problems—climate change, congestion, the health of our people and planet. And it’s through the bicycle that we will change our world for the better. Whether you’re answering calls in Customer Care, working the front lines in retail, or designing saddles, everything you do here will help create a better future.

For our planet

We take the bicycle's world-changing potential seriously—so much so that we've changed the products we make and how we make them. We created this continuously evolving plan of action to help us reduce our carbon footprint and be a more conscious global citizen.

For our people

To address systemic racism, we created All In—an ever-changing plan of action that guides us on our journey toward a more inclusive, equitable, and diverse future.

• See the commitment
• See our progress

For athletes everywhere

We’re committed to pioneering equity in women’s professional cycling through unrivaled team support, equal minimum salary requirements, matched prize money, and more. Why? Because it’s the right thing to do. Simple as that.

Ask any Trek employee what their favorite part of their job is, and you’ll almost always get the same answer: their coworkers. People at Trek welcome, inspire, and care for one another. And that makes all the difference.

Mio Suzuki Director of Advanced Technologies, United States

MY PRODUCT: A long-term vision that ensures Trek is always at the cutting edge of technology and product innovation.

Evie Richards Trek Factory Racing Athlete, Worldwide

MY PRODUCT: Race wins, inspiration, fun, and the kind of friendliness that can help every rider be their best.

Anibal Ibarra Customer Service Rep, Mexico

MY PRODUCT: My product is hospitality and great relationships for retailers, my colleagues, and other vendors.

Ryuto Doi Service Trainer, Japan

MY PRODUCT: Instruction that helps Trek Service Techs become the best experts in their field.

Joyce Jia Finance controller, China

MY PRODUCT: Financial reports that keep the company on target, improve our bottom line, and ensure we're in a position to invest in our future.

A glimpse into life at Trek

Want to take a closer look?

• Explore Trek HQ

Certified Great Place to Work We think working at Trek is pretty awesome. But don’t take our word for it! Trek made Fortune Magazine’s 2024 list of the Top 100 Best Places to Work. According to our annual Great Place to Work survey, 89% of employees at Trek say it’s a great place to work compared to 59% of employees at a typical US-based company.

• See our results

Multiple brands. Endless opportunities.

Born and raised in the humble surf community of Leucadia, California, Electra combines creativity, innovation, design, and attention to detail to make the most comfortable bikes possible.

BCycle is a public bike sharing system that enhances cities' transportation ecosystems and helps reduce carbon emissions and congestion by providing a sustainable, affordable transportation option.

Ascend is a retail profit machine built for bike shops. Retailers worldwide use our products and services to easily set, measure, and track goals and performance while continually forecasting for the future.

It’s no secret that the best leaders have the happiest and most productive employees. We built a masterclass in leadership to help all Trek employees become better versions of themselves and create a culture of continuous improvement, empathetic support, and healthy team dynamics.

Leaders with humility don't work hard to get credit, they work hard because they care. They're never boastful, always grateful, and forever willing to learn and grow.

To lead with will is to be driven by desire and determination. Willful leaders are always ready to roll up their sleeves and put in work in order to achieve exemplary results.

Best team on the field

Hiring the right people is about more than just technical fit—we want people on our team who show up every day with empathy, kindness, and care.

Iconic leaders aren't satisfied with the status quo. They're constantly looking for bigger, better, and bolder ways to do things.

Let’s work together to make the world better Have a cause you’re passionate about? We’ll support you any way we can. Whether you need extra funding, paid time off, or another set of eager hands, we’re always happy to help.

Local grants

We established a local grant program to provide funding for projects that help get more people on bikes. If you or someone you know needs some seed money to start a bike shop or enhance your community in any way, reach out to us at [email protected]

Volunteer PTO

All Trek employees have access to paid time off to volunteer for non-profits that help build our communities, so whether you want to spend the day volunteering at the polls, working at a food bank, or empowering our youth, we’ll support you every step of the way.

Employee profile: Tati Koufopanteli, LIFE Camp

In the summer of 2020, Trek store manager Tati Koufopantaeli was looking for ways to get more involved with the youth in her community. With Trek’s support, she partnered with a non-profit called Life Camp to help get kids from underserved communities involved in cycling. Over eight weeks, the program gives students mentorship and training to enter the workforce—and all students who complete the program are guaranteed a position with Trek. Now, with Tati’s help, we’re expanding this program to more communities across the country.

Trek’s not-so-basic benefits Sure—offering a 401k isn’t revolutionary. But creating a great environment for our employees has long been a company value at Trek. We’re always looking for ways to improve our employees’ home and work lives, and we expand what’s available to them every year. From rare benefits like ESOP and paid time off for volunteer work to expanded healthcare coverage, we do our best to take care of everyone who works at Trek.

Tuition reimbursement

Wanna better yourself? Say no more. We offer an Educational Assistance Program that covers up to 75% of the cost of approved college or business-related courses. If you want to take classes, attend seminars, or work toward an advanced degree, we’ll do whatever it takes to make that an easy and accessible choice.

We want to help you build a secure financial future. That’s why we match up to 6% of all 401k contributions, and we provide financial planning resources to help you and your family live more comfortably.

Discounts on the world’s best bikes

You were waiting for this one, weren’t you? One of our most-loved benefits at Trek is a hefty discount on the world’s best bikes and gear. All Trek employees enjoy discounts on products from Trek and our many other brands.

Expanded healthcare coverage

We offer healthcare coverage to all employees working 20 hours or more, because healthy employees are happy employees. And we do our best to take care of everyone who works at Trek.

Mansion Hill Inn

We transformed a 19th-century mansion into the Midwest’s most beautiful bed and breakfast as part of our commitment to unforgettable hospitality. We always keep a few rooms open to house prospective employees from out of state, and we’ll go out of our way to ensure you enjoy your stay.

Employer-matched donations

In an effort to increase the impact of Trek employees, we match all employee financial contributions to accredited non-profits dedicated to social equity, youth development, and environmental sustainability.

Trek Scholarship Program

Our love for our employees extends to their families, too. Over the years, the Trek Scholarship Program has provided over $2 million in contributions to help provide secondary education for Trek families.

Employee Stock Ownership Program

Employees own the single largest percentage of Trek. All US employees are enrolled in our ESOP program after their first year, giving them a direct share in Trek's financial success.

Lunch ride, anyone? Humans aren’t meant to sit at a desk eight hours a day. Whatever part of the business you’re in, we encourage you to do things during your workday that help you feel your very best. Whether it’s a lunch ride with your coworkers, a mid-day walk, or weekly therapy, we’ll do whatever we can to support you and make sure you have the time and resources you need to thrive both mentally and physically.

Wellness perks

If you’re joining us at Trek HQ in Waterloo, you’ll enjoy an on-site gym complete with the world’s most wonderful fitness trainer, a café stocked with healthy, freshly made food, a full-time primary care clinic, massage therapists, mental health counselors, dieticians, athletic trainers—and that’s just the start of it. Not joining us in the ‘loo? You’ll still have access to virtual benefits, including workout classes, doctor appointments, counseling, and more.

Trek trails

We built 30-kilometers of world-class mountain bike trails in our own backyard to provide employees with a much-needed sanctuary during the workday. Now, riders of all skills levels gather at our private trails for lunch rides, product testing, late summer bonfires, and the kind of respite only the natural world can provide. No matter where in the world you work, as a Trek employee, you’re welcome to join us on the trails at any time.

Meet me at the Lodge

Some companies do break rooms a little differently than others. Ours is called The Lodge, and it’s located in the middle of Trek’s private mountain bike trails — a place to kick your feet up, grab a cold beverage, and enjoy the company of your coworkers after a couple epic laps. This LEED Certified respite is complete with pinball machines, a bar, and plenty of boardgames. The worst part about The Lodge? Leaving.

Join the club!

Bikes may be our primary focus, but we still dabble in ball-and-stick sports. We have various sports clubs at Waterloo HQ — from lacrosse to pickleball to hockey — and all employees are welcome to join. The only price of membership is great energy and maybe e a few high-fives. Lifting heavy things more your speed? We also have a CrossFit-certified box and climbing walls onsite.

Like every great relationship, we’re looking for something meaningful. Our success relies entirely on the quality of our people, and our process is admittedly deliberate so you can get a better picture of what you’re joining and we can get a full understanding of who we’re welcoming to Trek.

Step 1 Make the first move

Every amazing journey begins somewhere, and this one starts with you making the first move. Find a role that speaks to you, drop us your resume, and we’ll let you know if we’re ready to move on to the next step. Either way you’ll hear from us – because nobody likes to be ghosted.

Step 2 Get better acquainted

You like us. We like you back. The second step is an easy 30-minute call with one of our friendly recruiters so we can both get to know each other better. During this conversation, we’ll learn more about you and you’ll learn more about Trek and the opportunities and amenities we offer.

Step 3 Take things to the next level

The Hiring Manager interview is a one-on-one discussion with the manager you’d report to in your desired role. Be prepared to discuss your experience and provide us with a fuller picture of what you’ll bring to the table, because at this point, you’ve got a great shot.

Step 4 Meet the family

At this stage, you’ll speak with multiple people you’ll be working with on a daily basis. This step allows us to gauge your experience and talents from multiple perspectives and gives you a 360-degree view of the people you’ll interact with, the culture of the team, and the expectations of the role.

Step 5 First trip together

Things are getting serious! We’re people people, and we believe the best way to get to know each other is to sit down and have an old-fashioned face-to-face conversation. While not all interviews will end onsite, in many cases, candidates will travel and tour Trek headquarters, meet their hiring manager and team in person, and decide if this is the commitment we’re all looking for.

Step 6 Let’s make it official

We want you to become a part of the Trek team, and we hope the feeling is mutual. Our hiring manager and recruiter will reach out with the specifics. Welcome to Trek!

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Production tech

Job posting for production tech at trek retail corporation.

Job Description

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them.

We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority.

The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job :

Flexible work schedule

Opportunity for increased pay based on efficiency and production level

Minimal interaction with customers

Access to a full complement of the industry’s best tools

Potential for paid travel to other US based Trek Stores

What you’ll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task

Fantastic hospitality a warm, approachable manner, great listening skills, and a drive to help in any way you can even on the toughest, busiest days

Top-notch communication skills

Impressive attention to detail and a love for tinkering til you figure it out

Eagerness to learn the ins and outs of servicing bicycles

A desire to continually learn proper service methods and new technologies

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity ( EEO ) Employer.

Last updated : 2024-05-15

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