royal caribbean excursion refund

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Worth It? 15 Shore Excursion Questions & Answers (Refunds, How to Book, & More)

Shore excursions are a major part of taking a cruise. In reality, you have two different sides to the vacation. First, you have the time spent on the ship and at sea. Here, everything to do is laid out for you, including all the activities on the ship and the entertainment put on by the staff.

Then, you have your time spent in a port of call. This time is yours to enjoy away from the ship, exploring the port, taking in the local culture and doing things you can’t do back home.

Of course, it can be tough to know exactly what to do in a foreign port of call that you aren’t familiar with. That’s where shore excursions can help.

In This Article...

What are shore excursions?

Put simply, shore excursions are tours sold to passengers visiting a port of call. They provide cruisers with the opportunity to take guided tours without worrying about having to set up things like transportation, figure out meeting times, or watching the clock to get back to the ship. Everything is taken care of for you; you simply have to show up at the specified time and enjoy the day.

Meanwhile, cruise lines provide a number of options in each port, so you can find something that will appeal to you. These can be as simple and easy as a walking tour of a city to as adventurous as deep-sea fishing, diving, or driving power boats. The choice of what to do is up to you.

Do I have to book a shore excursion?

Absolutely not. Shore excursions are completely optional. If you already have an activity in mind, you can do it. Or if you simply want to go out into port on your own or even stay on the ship, the day is yours. Shore excursions are simply there to provide you with options on how to spend your day.

Are shore excursions included in the cruise fare?

For most typical cruises, shore excursions are not included in your cruise fare. They are an extra cost.

That said, some cruise lines do offer specials, like NCL’s Free at Sea offer , that provide shore excursion credit that can be applied to the purchase. As well, other cruises might have onboard credit given to you when booking. Despite the name, this credit can be used for purchases of shore excursions off the ship, reducing the cost.

How do I book a tour?

If you’re interested in booking a day off the ship, then there are several ways that you can reserve your spot.

The best way is to go into your online account via the cruise line website and purchase the excursion before you even board. Some of the most popular excursions sell out ahead of time, so purchasing before getting on the ship will give you the most options available. In addition, there are often discounts for booking early, making this option even more appealing.

If you’d like to wait, you can also book once on the ship. This can mean booking via the cruise line’s app on your phone, or visiting the shore excursions desk on the ship.

What are some example excursions offered?

As mentioned, the excursions offered can run a wide range of things to do and activity levels. So no matter what you should be able to find something that appeals to you.

Say you are visiting Cozumel — one of the most popular cruise ports in the world. In that case, you might find the following options (with a lot more also available):

• Vehicle tour of the island with guide
• Jeep driving to Punta Sur park with snorkeling
• Beach day with tequila tasting
• Underwater tour via submarine
• Catamaran ride with snorkeling and lunch

For popular ports like Cozumel there can be literally dozens of options available. But each port of call will offer different options based on local sights. For example, cruises to Alaska often include things like train rides into the mountains, gold panning, glacier tours, and even helicopter rides.

What if I have questions about an excursion before booking?

Any major cruise ship you sail will have a help desk that’s dedicated solely to shore excursions. Here, you can go to see what’s offered, book your tickets, and talk with the staff about any questions you might have.

These staff members are dedicated to excursions and often have done many themselves. They can help you to find the right fit for what you want, answer specific questions about the experience, and then also book the excursions and print out tickets.

The shore excursion desks are open throughout the cruise, so you can stop by when it is convenient.

Can I book before boarding?

Absolutely, and as explained above, it’s the best way to book. Booking online ahead of time offers a couple of advantages.

First, online booking before the cruise typically offers up discounts or the lowest prices available (often around 10-20% off booking on the ship). So not only do you get the excursion taken care of early, but you also get a better price.

Perhaps more importantly, booking before boarding gives you the most choice. Wait until you board and you may find that some of the most popular options are already sold out. In fact, even if you book your excursions before you sail but close to your cruise date, you might find some items already sold out as people tend to book early.

Do I have to book my excursion through the cruise line?

No, you don’t have to book through the cruise line. If you want to set up your own excursion then you absolutely can do so. A number of websites offer shore excursions independent of the cruise lines or if you are familiar with a port, you can contact a tour provider directly. In fact, when you depart the ship in a port of call, you’ll see tour providers providing last-minute bookings in person to passengers on the pier.

That said, there are some advantages to booking through the cruise line. The biggest is that bookings through the cruise will have some sort of guarantee regarding returning to the ship. If you book through the cruise line and your excursion is delayed, the ship will wait on you before departing.

Truth is, however, that most shore excursions make their way back to the ship well before the ship departs.

What if trip I want to book is sold out? Am I out of luck?

Sometimes you might have your heart set on an excursion only to see that it is sold out. That can happen, especially if waiting until on the ship to book.

However, if you really want that specific trip, then don’t let it discourage you. We’ve noticed that sometimes new spots do open up. The easiest way to check is with the cruise line’s app once on the ship or you can login to your online account if searching before the cruise.

It’s not clear if these new spots are simply due to some people canceling or the tour operator opening up more spots. Either way, it’s worth checking back in often to see if more space is now available.

How much do shore excursions cost on a cruise?

Just like a meal at a restaurant, the price you pay for an excursion will vary wildly. Want a low-key walking tour that lasts 2-3 hours? You won’t won’t pay that much. Want an all-day Alaskan excursion that includes a helicopter ride to a glacier? The price is going to be significantly higher.

Shore excursions can match every budget. It really depends on what you want to spend. In general, the least expensive options will run about $50 per person in the Caribbean, going up to a few hundred dollars per person for some of the most involved adventures. We’d suggest about $100 per person is a good average on what you’ll spend for a Caribbean excursion.

In Alaska, prices are significantly higher . There, you can expect to essentially double the prices you see in the Caribbean. There are some less-expensive options available, but they are much fewer in number.

How late can I book an excursion?

There’s no specific deadline on booking a shore excursion on a cruise. As mentioned, you will see people selling spots on the pier as you exit the ship first thing in the morning. We’ve personally booked a spot through the shore excursion desk just 45 minutes before the tour departed.

If you can get the excursion paid for before it departs and make it to the meeting point on time, then you will be good to go.

Are shore excursions refundable? Can I switch tours?

Say you book a shore excursion ahead of time and then you get sick and have to cancel your cruise. Or say you book it and then change your mind and want to go on a different excursion. Is it possible to cancel and get a refund or switch to a different excursion?

In general, yes, you can change your mind and get your money back . For instance, if you have to cancel your cruise, you are generally refunded any extras that you paid like gratuities, drink packages, and shore excursions.

You can also just get a refund in general in many cases if you cancel before the deadline laid out by the cruise line. For example, Royal Caribbean says on its website that “excursions can be modified or cancelled up to 48 hours prior to port arrival without penalty.”   There is the same timeline for exchanging one excursion for another.

Carnival says “in the event of a cruise booking cancellation within the cut-off window, a full refund will automatically be posted to the form of payment used to pay for the order.” 

Just don’t wait until the last minute to make changes.

Are kids free or discounted?

Sailing with kids? In some cases (though not all), they can do the same excursion as you but for a discount. However, you’ll still have to pay something for kids to join in… they aren’t free.

How much the discount is will depend on the specific excursion. Some offer no discount at all. Others can be upwards of 25% off for kids versus adults. You’ll just have to see what the rate is for your specific excursion, but just know that it is possible to get a lower charge.

Do I need to tip my tour guide?

For the most part your shore excursion fare will cover anything that you encounter during the day (it will specify if lunch is included or if you need to bring money for a meal), but there is one exception.

At the end of the tour you can expect the excursion guide to give a little “wrap up” speech that thanks you for coming, asks you to leave a review, and then says that any gratuity you would like to offer is appreciated.

We suggest a tip of about $10 per person in your group or about 10% of the excursion price. There’s no requirement to tip, but the guides certainly appreciate it.

Are shore excursions worth it?

There’s no doubt that shore excursions — especially when taking a family — can quickly add up. Even an “average” priced excursion means that you’re dropping hundreds of dollars for the experience with multiple people. So are they worth it?

Personally, we try to do at least one excursion every cruise. In our experience, shore excursions are without a doubt one of the highlights of the trip. They offer the chance to do something you simply can’t do back home — be it driving a motor boat through electric blue water in Cozumel or panning for gold in Alaska. Some of the most vivid memories of our cruises revolve around things we did on excursions in port.

In that way, we believe that shore excursions are definitely worth it . At the same time, however, there’s no arguing that the price can add up. We find that doing at least one (and sometimes two) can help create a balance between having a great time and overspending.

So if you’re thinking about that excursion, we feel it’s worth the money.

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• Understanding Royal Caribbean's Excursion Cancellation Policy: Everything You Need to Know

Understanding Royal Caribbean’s Excursion Cancellation Policy: Everything You Need to Know

Planning a cruise vacation with Royal Caribbean? It’s essential to familiarize yourself with their excursion cancellation policy to avoid any surprises or inconveniences during your trip. Royal Caribbean offers a wide range of exciting shore excursions, from exploring ancient ruins to snorkeling in crystal-clear waters. However, unexpected circumstances may arise, and you may need to cancel or modify your booked excursions. To ensure a smooth experience, it is crucial to understand the policies and procedures associated with excursion cancellations.

To help you navigate this aspect of your Royal Caribbean cruise, we have put together a comprehensive guide on everything you need to know about their excursion cancellation policy. From understanding the cancellation timeline to potential penalties and refund options, we’ve got you covered. Take a look at the table below for a quick overview of the most important points to keep in mind:

Now, let’s delve into each of these key points in more detail. Understanding Royal Caribbean’s excursion cancellation policy will ensure you make informed decisions and have an enjoyable and stress-free vacation.

Sources: – Royal Caribbean International: [Cancellation and Refunds](https://www.royalcaribbean.com/gbr/en/faq/questions/booking-cancellation-refunds) – Cruise Critic: [Royal Caribbean Excursion Cancellation Policy](https://www.cruisecritic.com/articles.cfm?

Can you get off a cruise ship without an excursion Royal Caribbean?

If you’re wondering whether you can disembark from a Royal Caribbean cruise ship without booking an excursion, the answer is yes. Royal Caribbean allows passengers to explore ports of call on their own, giving them the flexibility to create their own itinerary. However, it’s important to note that there are certain factors to consider, such as the ship’s departure time and any visa requirements for the destination. To ensure a smooth experience, it’s advisable to research the port in advance, plan your activities, and adhere to the ship’s disembarkation rules. For further information, you can refer to Royal Caribbean’s Excursion Cancellation Policy, which provides detailed guidelines on exploring ports without booking an excursion.

Can you cancel excursions on cruise?

Understanding Royal Caribbean’s excursion cancellation policy is essential for cruise passengers who may need to make changes to their shore excursion plans. The policy allows for cancellation up to 48 hours before the scheduled excursion, with a full refund provided. However, cancellations made within 48 hours of the excursion may result in a penalty fee. It is important to note that the cancellation policy may vary depending on the specific excursion and destination. To avoid any confusion or potential fees, passengers are encouraged to review the policy details for their specific cruise and consult with Royal Caribbean’s customer service if needed. For more information on Royal Caribbean’s excursion cancellation policy, please visit their official website at [insert relevant link].

Are shore excursions refundable?

Shore excursions on Royal Caribbean are generally refundable if canceled within the specified time frame. The cancellation policy varies depending on the type of excursion and the destination. It is crucial to review the terms and conditions before booking to understand the cancellation deadlines and any potential fees. In cases where the cruise line cancels or modifies the excursion, guests are entitled to a full refund. For a comprehensive understanding of Royal Caribbean’s excursion cancellation policy, it is recommended to visit their official website or contact their customer service.

Why did Royal Caribbean cancel my excursion?

Royal Caribbean may cancel your excursion due to several reasons, including unforeseen circumstances, safety concerns, or itinerary changes. These cancellations aim to ensure the well-being and enjoyment of all guests. Unpredictable weather conditions, such as storms or hurricanes, can lead to excursion cancellations to prioritize passenger safety. Additionally, if the ship’s itinerary is altered, some excursions may be canceled or modified to accommodate the changes. It is important to understand Royal Caribbean’s excursion cancellation policy to manage expectations and make the most of your cruise experience. For more information, visit Royal Caribbean’s official website (https://www.royalcaribbean.com/faq/questions/cruise-excurison-cancelation-policy) or consult their excursion department for specific details regarding your excursion cancellation.

Royal caribbean shore excursion policy

Royal Caribbean’s excursion cancellation policy provides passengers with flexibility and peace of mind. If guests decide to cancel their shore excursion, they can do so up to 48 hours before the scheduled departure time and receive a full refund. In case of unforeseen circumstances such as changes in itinerary or inclement weather, Royal Caribbean may cancel or modify excursions. Passengers are encouraged to book their excursions in advance to secure their spot and avoid disappointment. For a comprehensive understanding of Royal Caribbean’s excursion cancellation policy and to explore available shore excursions, please visit their official website at https://www.royalcaribbean.com/excursions.

Understanding Royal Caribbean’s excursion cancellation policy is crucial for anyone planning a cruise vacation with this renowned cruise line. With a reputation for providing exceptional experiences both on and off the ship, Royal Caribbean offers a wide range of exciting excursions at various ports of call. However, unexpected circumstances can sometimes arise, leading to the need to cancel or modify your planned activities.

To begin, it’s essential to familiarize yourself with the cancellation policy to ensure you are well-informed and prepared. Royal Caribbean’s policy states that guests can cancel their excursions and receive a full refund if done within a specific timeframe. This timeframe varies depending on the type of excursion and the duration of the cruise. It is advisable to review the individual excursion’s terms and conditions for the exact cancellation deadline.

In most cases, guests can cancel their excursions up to 48 hours before the scheduled start time to receive a full refund. However, it’s important to note that certain specialized or limited availability excursions may have different cancellation policies. Therefore, it is advisable to review the specific terms and conditions of each excursion before making any decisions.

In the event that you need to cancel an excursion, Royal Caribbean offers several convenient methods to do so. Guests can cancel online through the Cruise Planner website or by contacting the Excursion Call Center. It is crucial to cancel within the designated timeframe to maximize your chances of receiving a refund.

Furthermore, Royal Caribbean understands that unforeseen circumstances may arise during your cruise, necessitating last-minute changes to your plans. In such cases, the cruise line allows guests to modify or cancel their excursions onboard, subject to availability. However, it’s important to note that last-minute cancellations or modifications may not be eligible for a refund, depending on the specific circumstances and policies of the excursion.

It’s worth mentioning that some excursions may have additional restrictions or requirements, such as age limits, physical fitness requirements, or specific attire. Therefore, it is advisable to carefully review the excursion details and consider any limitations or potential challenges before making a reservation.

To ensure a smooth and hassle-free experience, it is recommended to book your excursions in advance through Royal Caribbean’s Cruise Planner. This online platform allows you to explore a wide variety of available excursions and conveniently reserve your spot. By booking early, you can secure your desired activities and avoid any disappointment due to limited availability.

In addition to understanding the cancellation policy, it’s crucial to consider travel insurance when planning your cruise. While Royal Caribbean’s excursion cancellation policy is generous within the specified timeframe, unexpected situations beyond your control may occur. Travel insurance can provide an extra layer of protection, offering coverage for trip interruptions, medical emergencies, and other unforeseen events. It’s advisable to carefully review the terms and conditions of the insurance policy to understand what is covered and any applicable deductibles or exclusions.

For further information and to ensure the accuracy of the details provided, it is recommended to visit Royal Caribbean’s official website. The website offers a comprehensive overview of their excursion cancellation policy, frequently asked questions, and contact information for any additional inquiries.

In conclusion, understanding Royal Caribbean’s excursion cancellation policy is essential for anyone planning a cruise vacation. By familiarizing yourself with the policy, booking in advance, and considering travel insurance, you can ensure a stress-free and enjoyable experience. Remember to review each excursion’s specific terms and conditions, cancel within the designated timeframe, and be aware of any additional requirements or limitations. With this knowledge, you can confidently plan your dream cruise vacation and make the most of your time ashore.

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How Can I Cancel A Royal Caribbean Excursion?

Published: October 31, 2023

Modified: December 28, 2023

by Edyth Shepard

Introduction

Welcome to the exciting world of Royal Caribbean cruises! As you plan your upcoming adventure, you may find yourself wondering about the possibility of canceling a Royal Caribbean excursion. Whether it’s a change in itinerary, unforeseen circumstances, or simply a change of heart, knowing the process and policies for cancelling an excursion can provide peace of mind and flexibility.

Royal Caribbean offers a vast array of excursions at each port of call, allowing passengers to explore and experience the destination to the fullest. From snorkeling in crystal-clear waters to exploring ancient ruins, these excursions add an extra level of excitement to your cruise vacation.

However, situations may arise where you need to cancel a booked excursion. While it’s always best to plan ahead and choose excursions that align with your interests and preferences, sometimes plans change and cancellations become necessary. Royal Caribbean understands this and has established clear guidelines and policies to ensure a smooth cancellation process for their guests.

In this article, we will explore the reasons to cancel a Royal Caribbean excursion, the steps to cancel an excursion, and the refund policies associated with cancelled excursions. Additionally, we will discuss alternative options that you can consider if you find yourself needing to cancel a booked excursion. So, let’s dive in and uncover the ins and outs of cancelling a Royal Caribbean excursion!

Reasons to Cancel a Royal Caribbean Excursion

While it is always exciting to plan and book an excursion for your Royal Caribbean cruise, unexpected circumstances can arise that may require you to cancel your reservation. Here are some common reasons why passengers may need to cancel a Royal Caribbean excursion:

• Medical Issues: Unfortunately, illness or injury can strike at any time. If you or a member of your party becomes ill or injured, it may be necessary to cancel your excursion to avoid further discomfort or risk.
• Weather Conditions: Sometimes, Mother Nature has her own plans. Inclement weather, such as hurricanes, storms, or heavy rain, can make it unsafe or impossible to proceed with a scheduled excursion. In these cases, Royal Caribbean will prioritize passenger safety and may cancel or modify excursions as necessary.
• Itinerary Changes: Occasionally, Royal Caribbean may need to make changes to the ship’s itinerary due to unforeseen circumstances or operational reasons. This could result in a port of call being skipped or replaced with another destination. If an excursion is affected by these changes, you may choose to cancel and receive a refund.
• Personal Circumstances: Life is unpredictable, and personal circumstances may arise that make it necessary to cancel a booked excursion. This can include family emergencies, work commitments, or other unexpected events that require your attention.
• Change of Interests: Sometimes, after booking an excursion, you may discover new interests or find that the excursion no longer aligns with your preferences. If this is the case, it is better to cancel and choose an activity that resonates with your current desires.

No matter the reason for your cancellation, it is essential to understand the cancellation policies and procedures set forth by Royal Caribbean to ensure a smooth process and to maximize the possibility of a refund. Let’s explore the steps involved in cancelling a Royal Caribbean excursion in the next section.

How to Cancel a Royal Caribbean Excursion

If you find yourself needing to cancel a Royal Caribbean excursion, don’t worry. The process is straightforward and can be done through various methods. Here is how you can cancel your excursion:

• Online: The easiest and most convenient way to cancel your Royal Caribbean excursion is through their website. Simply visit the Royal Caribbean website, log in to your account, and navigate to the “Manage My Cruise” section. From there, you can access your booked excursion and follow the cancellation instructions to initiate the cancellation process.
• Phone: If you prefer speaking to a representative, you can contact Royal Caribbean’s customer service number and request to cancel your excursion over the phone. Make sure to have your booking details and identification ready for a smoother process.
• Onboard: If you realize that you need to cancel your excursion while already aboard the ship, you can visit the Guest Services desk. The friendly staff will assist you in cancelling your excursion and provide any necessary further information or assistance.

It’s important to note that the cancellation deadlines and policies may vary depending on the specific excursion you have booked. However, as a general guideline, it is recommended to cancel at least 48 hours before the scheduled excursion time to maximize the possibility of a refund.

Once you have successfully cancelled your excursion, you will receive a confirmation of the cancellation, either through email or by phone if cancelling while onboard. This confirmation serves as proof of your cancellation and can be used for any refund claims or inquiries.

Next, let’s delve into the details of cancelling within and outside the designated cancellation period, as the refund policies differ based on these timeframes.

Cancelling within the Cancellation Period

When cancelling a Royal Caribbean excursion within the designated cancellation period, you are eligible for a full refund of the excursion cost. The cancellation period typically varies depending on the duration and type of excursion booked, ranging from 24 to 72 hours prior to the scheduled excursion time.

To ensure a smooth cancellation process and maximize your chances of receiving a refund, follow these steps:

• Review the excursion details and cancellation policy: Before cancelling, carefully review the cancellation policy specific to your excursion. This information can typically be found on the Royal Caribbean website or in your excursion confirmation email.
• Calculate the cancellation deadline: Determine the exact time and date by which you must cancel to be eligible for a full refund. Make sure to account for any time zone differences if applicable.
• Cancel through the preferred method: Use the method you find most convenient (online, phone, or onboard) to initiate the cancellation process. Provide the necessary information such as booking details and excursion name.
• Keep confirmation records: Once you have cancelled, keep a record of the cancellation confirmation. This can be an email confirmation or a record of the phone conversation if cancelling over the phone. These records serve as proof of cancellation and may be required for any refund-related inquiries.

It’s important to cancel within the designated cancellation period to avoid any penalty or cancellation fees. By doing so, you will be entitled to a full refund of the excursion cost, which will typically be credited back to your original form of payment.

However, if you miss the cancellation deadline or fail to cancel within the specified period, you may not be eligible for a refund. In such cases, it is recommended to contact Royal Caribbean’s customer service to inquire about any potential options or considerations.

Now, let’s explore the process of cancelling an excursion outside the designated cancellation period and the refund policies associated with it.

Cancelling outside the Cancellation Period

If you find yourself needing to cancel a Royal Caribbean excursion outside the designated cancellation period, the refund policies may differ depending on the specific excursion and circumstances. While a full refund may not be guaranteed, there are still options available for you:

• Contact Customer Service: Reach out to Royal Caribbean’s customer service team and explain your situation. They may be able to offer assistance or provide alternative options for your cancelled excursion. It’s worth noting that the availability of refunds or credits outside the cancellation period is at the discretion of Royal Caribbean.
• Consider Travel Insurance: If you have purchased travel insurance for your cruise, review the policy to see if it covers excursion cancellations outside the designated period. Travel insurance can provide financial protection for unexpected circumstances and may offer reimbursement for cancelled excursions under certain conditions.
• Explore Rescheduling Options: In some cases, Royal Caribbean may allow you to reschedule your excursion for a future date or offer a credit towards another excursion. This can be a great option if you still wish to experience the activity but are unable to attend on the originally scheduled date.

While cancelling outside the cancellation period may not guarantee a full refund, it is always worth reaching out to Royal Caribbean to explore the available options. The customer service team is dedicated to providing assistance and finding solutions to ensure a satisfactory experience for their guests.

It’s important to note that refunds or credits outside the cancellation period are typically subject to review and approval. Charges and fees associated with the cancellation may still apply depending on the cancellation policy of the specific excursion.

Now that you are familiar with the process and options for cancelling within and outside the designated cancellation period, let’s delve into the refund policies for cancelled excursions.

Refund Policies for Cancelled Excursions

When it comes to refund policies for cancelled Royal Caribbean excursions, the specific terms and conditions can vary depending on the excursion, duration, and the timing of the cancellation. Here are a few key points to keep in mind:

• Cancelling within the cancellation period: If you cancel your excursion within the designated cancellation period, typically ranging from 24 to 72 hours prior to the scheduled excursion time, you are generally entitled to a full refund of the excursion cost. The refund will usually be credited back to your original form of payment.
• Cancelling outside the cancellation period: If you cancel your excursion outside the designated cancellation period, the refund policies may vary. In some cases, Royal Caribbean may offer a partial refund or credit towards another excursion, depending on the circumstances and their discretion.
• Non-refundable excursions: Some excursions may be labeled as non-refundable at the time of booking. This means that regardless of when you cancel, you may not be eligible for a refund. It’s important to carefully review the cancellation policy and terms before booking such excursions.
• Refunds for modified or cancelled excursions: In the event that Royal Caribbean modifies or cancels an excursion due to weather conditions, itinerary changes, or other operational reasons, they will typically offer a full refund or provide alternative options for affected passengers. These refunds may be automatically processed, or you may need to contact customer service for further assistance.

It’s important to review the specific refund policies outlined for each excursion before booking. This will help you understand the terms and conditions, including any potential refund restrictions or cancellation fees.

If you have any questions or concerns regarding refunds for cancelled excursions, it is recommended to contact Royal Caribbean’s customer service. Their dedicated team is well-equipped to address your inquiries and provide further clarification on the refund policies specific to your excursion.

Now that we have explored the refund policies, let’s discuss some alternative options to consider in case you need to cancel a booked excursion.

Alternative Options to Cancelled Excursions

If you find yourself needing to cancel a Royal Caribbean excursion, there are alternative options worth considering to make the most of your time and enhance your cruise experience. Here are a few alternatives to explore:

• Exploring the Destination Independently: Instead of participating in a pre-booked excursion, you have the option to explore the port of call independently. Research the destination beforehand, grab a map, and venture out to discover local attractions, landmarks, and cultural sites. This allows for a more flexible and personalized experience.
• Booking an Onboard Activity: Royal Caribbean offers a wide range of onboard activities and amenities. Take advantage of these options by booking a spa treatment, enjoying a culinary experience at one of the specialty restaurants, or participating in a fitness class. These activities can provide relaxation and entertainment during your cruise.
• Engaging in Onboard Entertainment: Royal Caribbean is renowned for its captivating entertainment offerings. Attend a live Broadway-style show, watch a movie under the stars, or enjoy live music performances. These onboard entertainment options can keep you engaged and entertained throughout your cruise.
• Rebooking a Different Excursion: While cancelling one excursion, you can consider rebooking a different activity that aligns with your preferences. Explore the available excursions onboard or consult with the Royal Caribbean staff to find an alternative that suits your interests.
• Participating in Onboard Enrichment Programs: Royal Caribbean often hosts enrichment programs such as educational lectures, cooking demonstrations, or craft workshops. These programs provide an opportunity to learn something new and engage in enriching experiences during your cruise.

By considering these alternative options, you can make the most of your time onboard and ashore, even if your original excursion plans change. The key is to embrace the flexibility and multitude of experiences that Royal Caribbean has to offer.

Remember, it’s always recommended to plan and book excursions in advance, ensuring availability and maximizing your options. However, circumstances may change, and it’s important to be prepared with alternative activities to ensure an enjoyable and fulfilling cruise experience.

Now, let’s wrap up and recap the key points we’ve covered in this article.

Cancelled excursions can be a disappointment, but Royal Caribbean understands that circumstances change and has established clear policies to facilitate the cancellation process. Whether you need to cancel within the designated cancellation period or outside of it, knowing the steps and options available to you is crucial.

We discussed the reasons why one might need to cancel a Royal Caribbean excursion, such as medical issues, weather conditions, itinerary changes, personal circumstances, or a change of interests. We then explored the various methods for cancelling an excursion, including online, phone, and onboard options.

Additionally, we covered the refund policies associated with cancelling within and outside the designated cancellation period. Cancelling within the cancellation period generally allows for a full refund, while outside the period may offer alternative options or partial refunds based on the circumstances and the excursion’s terms and conditions.

If you find yourself needing to cancel an excursion, considering alternative options can help you make the most of your time onboard and in port. Exploring destinations independently, indulging in onboard activities and entertainment, and rebooking different excursions are all viable alternatives to consider.

Remember, it’s essential to review the specific cancellation policies and terms for each excursion prior to booking. This will ensure that you are aware of any potential restrictions or fees that may apply.

While it can be disappointing to cancel an excursion, rest assured that Royal Caribbean strives to provide exceptional customer service and assistance. If you have any questions or concerns, their customer service team is always available to provide support and guidance.

As you embark on your Royal Caribbean cruise, embrace the adventure and flexibility that comes with it. Plan your excursions wisely, but also be prepared to adapt and explore alternative options to create an unforgettable vacation experience.

Bon voyage!

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• Royal Caribbean International

Excursion Refund

By gsalbato , October 28, 2021 in Royal Caribbean International

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We purchased an excursion through RC website and then decided to cancel the next day. How long should it take to get a refund? Also, we didn't get an email confirming the cancellation, but the excursion is gone from our planner.

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Depending on the credit card used it should only take approx 10 days- two weeks during usual times.

Ok. Thanks!

I've cancelled a couple and my refunds went through within 5 days each time.

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How to find a cruise excursion you’ll actually enjoy

Ben Souza has had some unforgettable shore excursions. On a cruise from Singapore to Thailand , he and his wife visited an elephant sanctuary, a high point in their dozen years of cruising. On a Caribbean voyage, he booked a tranquil day at a Bahamas resort. The property turned out to be ratty, with a trash-filled pool and a mediocre beach.

Unlike the animal encounter in Phuket, he wishes he could wipe that outing from his memory.

“If I had been on my own private tour, I could have left and went to a better place to relax,” said Souza, the editor of Cruise Fever who has sailed on 75 ships with 18 cruise lines.

For passengers, the land is as important as the sea. Many travelers choose a voyage based on the ports. However, because shore time is limited, they must be savvy when planning their excursions.

The most convenient option is to sign up for an outing through the cruise ship. The cruise line makes the arrangements and vets the operators, which is especially important in destinations with safety concerns. Onboard credits apply to excursions. In the event of a cancellation or disruption, the cruise line will issue a refund. Most important, the captain will always wait for tour groups to return, even if they arrive past the scheduled departure time.

“Some guests value having the cruise line handle everything,” said Michael Consoli, who owns a travel agency that specializes in cruises. “So they just have to leave their house and come home.”

Booking an excursion with the cruise line comes with disadvantages. If the trip requires a minimum number of guests, the ship will cancel outings that do not meet its quota. Alternately, if too many people sign up, you may feel like a lost lamb in a flock. On a recent Royal Caribbean excursion in St. Kitts, we waited in a broiling parking lot while the guide tried to find us a spot on the packed tour bus. He finally plopped us down on a hard jump seat that blocked the exit.

Excursions organized by cruise lines can also feel like a highly touristy way to see a port destination. During our trip aboard the Margaritaville at Sea Paradise , shore excursions ranged from a $59-per-person beach day, including chair and umbrella reservations, to ethically questionable wildlife experiences like an “Up-Close Encounter” with dolphins.

The cost is also higher than booking with a third-party operator, because cruise lines place a premium on extras. Independent travelers can save 25 to 40 percent on tours they plan themselves, according to Souza. On a Hawaii cruise, he arranged an island adventure that was nearly identical to one offered by the ship, except for the price.

“We all ended up on the same river cruise together. The only difference was we took different buses to get there and everyone who booked through the cruise line paid double,” he said.

Organizing your own excursions has additional benefits, such as greater flexibility, smaller group size, a wider variety of activities and a more personalized experience.

“If you want a truly unique experience while traveling,” said Souza, who organized a side trip to Capri for an upcoming Princess cruise that stops in Naples, “sometimes you just have to do your own thing.”

For advice on planning shore excursions, we spoke with cruising experts and tapped into our own seafaring adventures. Here are our top tips.

1. Book excursions as early as possible

Cruise lines open up reservations weeks or months before the ship’s departure date. Consoli said excursions sell out on luxury cruises that offer free shore activities, such as Regent Seven Seas and Silver Sea. The limited spots also fill up on mega cruise ships with thousands of passengers, such as Royal Caribbean’s Icon of the Seas .

“When you have a ship with 7,000 passengers, it’s going to be harder to get excursions,” he said.

If you change your mind, you can often cancel without penalty, depending on the ship.

You should also plan ahead if you are booking with a local outfitter. Tours and guides can be hard to come by on busy cruise days or during peak travel periods.

2. Stick with cruise lines on complicated outings

When deciding between a ship’s excursion and your own, consider the complexity of the outing. If the adventure involves several modes of transportation or long distances, signing up with the cruise line is the safer bet. On the other hand, if the excursion is close by and straightforward, you can easily make your own arrangements.

“If I was going to Cozumel and I wanted to do the pyramids or ruins on the mainland, I would book a tour through the cruise line because you’re leaving the island and you want to make sure you get back on time,” said Doug Parker, guest host of Cruise News Today . “But in Nassau, where I can see the ships from most places on the island, I would … do something on my own.”

In some countries that require tourist visas, only passengers who are touring with a licensed operator can disembark without the document. Souza discovered this arrangement on a Mediterranean cruise that stopped in Algeria and Tunisia. Consoli said China recently introduced similar restrictions.

3. Research tour options before the cruise

Part of the appeal of cruising is that the company oversees every detail. However, you should still read reviews of excursions posted on Cruise Critic , Tripadvisor or reputable cruise blogs to guide your decisions.

If you strike out on your own, carefully research the guides and operators in your destination, including the ones who solicit business inside the cruise terminal. Check their credentials and ask to see pertinent licenses.

Many cruisers use the same outfitters as landlubbers, such as Viator and Tours by Locals . Shore Excursions is also popular. You may also be able to find your own activities like cooking classes and food tours on Airbnb Experiences .

Parker said some excursions, such as hop-on/hop-off buses, are a set price, regardless of whether you book through the ship or the outfitter. However, if the purveyor has an online promotion, you might save a sliver of money.

If you book your cruise with a travel agency, the agent can also arrange private shore excursions. In addition to overseeing the planning, the adviser provides a safety net and can reschedule or cancel the tour on your behalf. Consoli said some planners, such as himself, do not charge for this service; they earn their commission through the cruise line and tour operators.

4. Look outside the terminal for better prices

Tour operators, rental agencies and taxi drivers hike up prices in cruise terminals. For lower rates, venture a short distance away from the disembarkation point.

If you take a cab to an attraction where taxis seem scarce, arrange a pickup time. Ilana Schattauer, who blogs at Life Well Cruised , recommends hiring the driver for the entire excursion.

“If I was doing something that was a little bit off the beaten path or if I wanted to go to a more secluded beach, I would have the driver stay with me,” she said. “Or I would book a tour where the tour guide and driver stay there.”

During our Margaritaville at Sea sailing, we used Google Maps to find a scooter rental company in Grand Bahama. Around 9 p.m. we called Bullseye Car Rental , a local agency with strong reviews. Despite the late time, owner Raymond Bowe answered on the second ring. He knew our cruise schedule, offered to pick us up and drop us off from port, and gave us clear instructions for where to find him when we docked. The total for the day’s rental: $49, including transfer and helmets — about half the cost of taking the cheapest shore excursion from the cruise line.

5. Ask locals what to do, eat and drink

If you haven’t planned your off-ship day down to the minute, talk to taxi drivers, shop keepers and other locals to get tips. Crew members, who are often familiar with the ports, also are great resources.

In Grand Bahama, Bowe was an invaluable source of intel for how to spend our day. We’d made no plans and instead took Bowe’s suggestions for beaches and restaurants.

That’s how we ended up at Bernie’s Tiki Hu t , where lunch for two — Bahama Mama cocktails and a fresh lobster tail fried on the spot — cost $35. We ate on the beach in front of the tiki shack, then swam in the sea before driving down to Terry’s Conch Salad Stand . Owner Terry Pratt showed us the process of breaking a live conch out of its shell and preparing it into a Bahamian ceviche. It was $11 for a bowl and far better than anything we ate on the ship.

6. Give yourself at least an hour for the return

If you have ever left an airport during a long layover, this rule will sound familiar: Don’t cut it close . Give yourself an hour or two before final boarding time.

“If the ship is sailing at 4, I try to be back at 3,” Parker said.

Schattauer reminds cruisers that in some destinations, such as Caribbean islands, the small roads can get congested, especially when passengers are returning to the ships around the same time. She said a few years ago, she rode a shuttle to Magens Bay on St. Thomas. The trip to the beach was a quick 15 to 20 minutes. The return took an hour longer. Because she gave herself a two-hour buffer, she arrived at the terminal before the ship sailed off.