undss travel request

Completing a TRIP security clearance

Author: Trainer L

Updated: a year ago

All International UN Volunteers are required to obtain a security clearance from the United Nations Department of Safety and Security (UNDSS) before they travel to their duty station. To do this you need to register with UNDSS and request a clearance through the Travel Request Information Processing (TRIP) system.

This is a two stage process

1. Registration with UNDSS - can be done at any time 2. Request security clearance - to be done only when your travel itinerary is finalised

Your temporary UN email address

Access to TRIP is restricted to holders of an official UN email address. To allow you to register before your departure, we have created an email address for you to use. The only function of this email address is to forward emails from TRIP to your UVP-registered email. This allows you to access the TRIP system before departure only. Do not use this email address for any other purpose. Let's see how to find this address in UVP.

Click the profile icon

Your temporary email address....

is here on your profile. You'll need this to register in TRIP.

Now go to UNDSS to register

When ready, you write down your temporary email address or open a new browser window and go to the UNDSS registration page

If you already have a UNDSS TRIP registration

If you already have access to UNDSS TRIP due to an ongoing or prior UN contract, you can apply for the DSS TRIP clearance using your existing account. The registration via the “ @unvolunteers.org ” temporary email should only be used for travels prior to the assignment start date. Once you start your assignment you should register in UNDSS using your official UN email address for all future UN business travel. All volunteers are responsible for keeping their DSS information up to date during their assignments.

If you are a first time user, click Register. 

Complete the undss registration form.

Follow the instructions provided by UNDSS to register. Make sure you use your temporary UN email address to register. It is best to type the email address directly into the UNDSS form instead of copy and paste.

Use your temporary @unvolunteers.org address

Click register.

When you've entered your @unvolunteers.org email address, first name and last name, click Register.

UNDSS registration verification

The verification code that is generated when you click 'Register' will be automatically forwarded to the email address you registered in your UVP profile. Please allow up to 2 hours and check your spam folder if you do not receive this email.

Log in to your email and click the link

Log in to your email account (the one in your UVP profile), click on the “confirmation link” to proceed with your registration This link will take you to the UNDSS registration page again, with a green highlighted note indicating you will receive another email soon.

Invitation to access UN Applications with a Microsoft Account

Go to your personal inbox again to accept the invitation to access UN Applications and enable log in access.

Enter your temporary password

Once you click the invitation, it will take you to unite Microsoft page to enter your @unvolunteers.org email address and password. This password was sent to you from [email protected] with “Security Clearance” subject line when you accepted the offer letter.

Personalise your password

Once you correctly entered the temporary password, the system will ask you to change your password with a more personalized one. Click sign-in once you enter your new password.

IMPORTANT: Don't forget this password!

Please keep this password somewhere safe, as you will not be able to use the “forgot my password” option and you will need it next time you want to log in UNDSS. The loss of password may cause serious delays for your contract generation.

Choose 'yes'

To confirm you want to stay signed in.

Click accept

You need to accept the permission request by United Nations. This will finalize your registration and forward you to the home page of “Office of Information and Communications Technology” (unite.un.org).

Now go back to Welcome to UNDSS page 

After seeing this page, you can go back to Welcome to UNDSS page: https://dss.un.org/Welcome-to-UNDSS

Click 'log in with your UN Agency Email'

It will ask you to choose your Microsoft account to login.

Select your @unvolunteers.org account

Enter your new password.

The one you updated during the previous steps.

Enter your UVP User ID above to start / resume / save your progress on the onboarding portal.

• Update your profile
• Accept your offer
• Secure visa and clearances
• Complete medical, online courses, and banking update
• Contact host entity, and UNV for allowances and travel
• Get security clearance and accept your contract
• Your Benefits, Allowances, and Support Systems as a UN Volunteer
• Learn about the UN and UNV
• Guidance on preventing and reporting misconduct
• Your first day on assignment
• Your first week(s)
• Your first month
• Your first six months
• Document Library

Remember to get security clearance before you travel

Accept your contract in uvp.

• See guide on how to complete and upload your security clearance in UVP ( Interactive , web , PDF version )

Before you start your assignment, ensure that you:

This step marks the completion of your recruitment process. 

Congratulations! you are now all cleared to start your assignment as a UN Volunteer.  

• youtube-play

This website benefits from the continuous support of Online Volunteers. UNV is administered by the United Nations Development Programme (UNDP).

UNV Scam Alert

UNV Privacy Policy

UNV Website Terms of Use

UVP Explore tab

• Candidate Security Clearance Guide

Candidate Security Clearance Guide - Security clearance process - instructions for candidates

All International UN Volunteers are required to obtain a security clearance from the United Nations Department of Safety and Security (UNDSS) before they travel to their duty station.

To do this you need to register with UNDSS and request a clearance through the Travel Request Information Processing (TRIP) system.

This is a two-stage process. Please make sure you allow enough time prior to departure to complete this mandatory process. Volunteers must not begin travel until security clearances is granted.

• Registration and profile completion – can be completed at any time
• Security clearance request – to be completed only once your travel itinerary is finalised

Access to TRIP is restricted to holders of an official UN email address. To allow you to register prior to departure, we have created an email address for you to use as follows:  <user ID>@unvolunteers.org

The only function of this email address is to forward emails from TRIP to your UVP-registered email. This allows you to access the TRIP system before departure only. Do not use this email address for any other purpose.

Instructions to register with TRIP and complete your profile

• Click this link to go to the TRIP registration site
• Follow the UNDSS instructions to register using <userID>@unvolunteers.org as your username
• The verification code at step 2 of the UNDSS instructions will be automatically forwarded to your UVP-registered email account. Please allow up to 2 hours and check your spam folder if you do not receive this email.

Instructions to request a security clearance - complete only when your travel itinerary is finalised

• Go to the TRIP site
• Log in using <UserID>@unvolunteers.org as your username and enter the password you created during registration
• Follow UNDSS instructions to request a security clearance
• Once complete, you will receive an email confirmation of clearance in your UVP-registered email account . Save this email to your computer.
• Go to UVP  ‘My Dashboard’ in UVP. Complete the ‘Security clearance’ task to upload the security clearance confirmation email from UNDSS.

If you have questions about this process that are not answered by the instructions and linked documents above, please email [email protected] .

Security clearance process – summary

International UN Volunteer candidates’ offer letters explain that they are to complete their own UNDSS security clearances prior to departure to their duty station.   

The security clearance process is as follows:  

• Candidate accepts the offer in UVP.  
• UVP sends a notification to the candidate with instructions on how to register with UNDSS TRIP and request a security clearance. This instruction includes an autogenerated email address with the format < user ID >@unvolunteers.org. This allows the candidate access to TRIP prior to departure.   
• The system automatically forwards the verification code required to complete TRIP registration to the candidate’s UVP-registered email address.   
• When their travel itinerary is finalised, the candidate requests a security clearance through TRIP.   
• The system forwards the clearance to their UVP registered email address.   
• Candidate saves the confirmation email and completes the ‘Security clearance’ task in UVP to upload in the document library.
• UVP notifies the OA that clearance is complete and records the task in the candidate’s history.   
• The OA checks the security clearance is complete and uploaded and acts only if required.    

Search form

Spm - chapter v - section a - security clearance and travel request information process (trip), miscellaneous.

Bangkok Service Hub

Brought to you by ESCAP

• Request - Bangkok Service Hub Portal

Request and Assistance

Please click on the relevant icon to request assistance or raise a request.

CKMS Gateway

ESCAP CKMS Gateway is a one-stop shop covering the communications, library and knowledge management services, policies and procedures at ESCAP.

Conference Services

Conference services for meetings and events of UNESCAP, as well as UN Agencies, Funds and Programmes, and external clients.

Facilities Management

Buildings, infrastructure and maintenance services. Office supplies, furnishings, maintenance of the inventories and Environmental Management.

Financial advice and services: budget and cost management, financial reporting, payments, payroll and treasury.

Host Country Services

Thai visa, Stay permit, Re-entry visa, Duty-free customs clearance, Privileged vehicle and other host country services for ESCAP and its clients

Human Resources and Training

Official guidance, forms and questions regarding all HR and Training topics.

Interpretation, Translation and Document Services

Provide support on intrepretation, translation and official documentation / publication.

Telecommunications, network infrastructure, servers, desktop equipment, and office automation applications.

Mail, Archive and Records Services

Incoming and outgoing mail/pouch, document, parcel and offsite storage.

Medical Services

Individual guidance, counseling, examinations, trainings and innovative approaches we promote and maintain staff health.

Procurement

Procurement advice and services: tender management, contract amendment, PO issuance, contract administration and training

Service Management

Service Management provides support to clients including MOU, additional services, additional space in ESCAP compound and support on all ESCAP services

Transportation and Parking Services

Transportation and Parking Services (Request for local transportation and parking services)

Travel and Official Visa Services

Travel and Official Visa Services (Request for travel and visa for official business travel services)

Umoja and BI

Provide UMOJA support, Umoja Access Provisioning and BI Dashboard inquiry

UNDSS Safety & Security

UNDSS provides security within ESCAP compound, travel advisory, security clearance, emergency regarding to securities, and ground pass.

You can also contact our partner entities by clicking on the icons below

Search the United Nations

• Legal Framework
• Risk Management
• Road Safety
• Critical Incident Stress Management
• Aviation Safety
• Fire Safety
• Hostage Incident Management
• Major Event
• Physical Security
• Protective Services
• Threat Analysis
• Gender & Security
• Member States
• UNSMS and IASMN
• Civil Society
• Private Sector
• Your Profile
• Resource Mobilization

UNDSS - The Applicability Policy

Policy Areas

• What's new
• Quality Standards for Programming
• Social and Environmental Standards
• Knowledge Product Production and Quality Assurance
• Formulate Programmes and Projects
• Engagement Facility
• Multi-Country and South-South Cooperation Projects
• Development Services
• Select Implementing Partners
• Select Responsible Parties and Grantees
• Performance Based Payments
• Appraise and Approve
• Annual Planning
• Deliver Results
• Provide Oversight
• Manage Change
• Close and Transition
• Standard Operating Procedure for Crisis Response and Recovery
• Allocation of TRAC 3 Resources for Crisis Engagements
• Inventory Management
• Designation and Responsibilities of Signatories
• Procurement of Banking Services
• Opening and Closing of Bank Accounts
• Establishment and Use of Electronic Banking Systems
• UNFCU Share Account Management
• Management of Cash Planning/Forecasting of Cash Flows
• Management of Cash in Crisis or Emergency Situations
• Management of Zero-Balance Account System
• Bank Account Reconciliation
• Issuing Letters of Credit
• Management of Local Investments
• Safe Management
• Handling of Cash and Receipts Treasury
• Management of Petty Cash
• Petty Cash Fund for Management Project (PCF)
• Project Petty Cash Fund (PPCF)
• Project Cash on Hand for DIM Projects (PCH)
• Project Cash Advance (PCA)
• Cash Operations
• Financial Closure of Development Projects
• Financial Closure of Trust Funds
• Refunds to Donors
• Harmonized Approach to Cash Transfers (HACT)
• Direct Payments
• Direct Cash Transfers and Reimbursements
• UNDP Support Services to National Implementation (NIM)
• Combined Delivery Report (CDR)
• National Implementation
• Non-Governmental Organizations (NGO) Implementation
• Parallel Fund Management
• Pooled Fund Management
• Pass-Through Fund Management: UNDP as a Participating UN Organization
• Pass-Through Management: UNDP as Administrative Agent (AA)
• Agency Implementation Finances
• Direct Implementation (DIM) Modality
• UNDP-supported Guarantees
• EU Reporting
• Financial Accountability and Internal Controls
• Maintenance and Usage of Chart of Accounts
• Record Retention, Data Security and Contingency
• Financial Statements
• Executive Board Papers
• Certified Financial Reports
• Core Contributions
• Government Contribution to Local Office Costs (GLOC) from LIC and MIC
• Government Local Office Cost (GLOC) Valuation of the In-Kind Contribution
• Government Contributions from Net Contributing Countries (NCCs) and High Middle-Income Countries (High-MICs)
• Non-Core Contributions
• Revenue Management for Joint Programming
• Accounts Receivable
• Memorandum for Provision of Services (formerly Management Service Agreements)
• US Letter of Credit (LOC) Agreements
• Trust Fund Management
• Pipeline Management
• Country Co-Financing Cost Sharing Interest (Fund 11888), Non-Earmarked Programme Cost Sharing (Fund 30083), Country Co-Financing Project Residual balances (Fund 11890)
• Purchase Orders (Obligations, Maintenance and Closure)
• Prepayments
• Accounts Payable
• Disbursing Funds (Making Payments)
• Regular Maintenance Accounts Payable
• Hospitality Expense
• Receipt of Goods, Services and Works
• Raising E-requisitions
• Quantum Financial Closure Instructions
• Supplier Management
• Write-Off Requests, Excluding Property, Plant and Equipment and Intangible Assets
• Harmonized Conceptual Funding Framework and Cost Recovery Methodology
• Cost Recovery from Other Resources - GMS
• GMS Fee Set-up and Collection
• Universal Price List (UPL) and Local Price List (LPL)
• Expenditure of Income Accrued from Cost Recovery
• Planning and Paying for Delivery Enabling Services to Projects
• Multiple Funding Lines for Positions
• Use of UPL and LPL
• UN Agency Services
• Service Clearing Account (SCA): Charging, Billing and Fee Collection
• Common Services Project Management
• Working with External Auditors
• UNDP Legal Framework for Addressing Non-Compliance with UN Standards of Conduct
• Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
• Job Evaluation​
• Settling-In Grant
• Extended Monthly Evacuation Allowance (EMEA)
• Language Allowance
• Mobility and Hardship
• Post Adjustment
• Safe Driving Bonus (SDB)
• Dependency Status and Allowances
• Rental Subsidy
• Deductions and Contributions
• Recovery of Overpayments
• Retroactivity of Payments
• Currency of Payments
• Elements of Remuneration
• Night Differential
• Principles of Remuneration
• Staff Assessment
• Salary Increments
• Salary Advance
• Salary Surveys
• Overtime Compensation
• Pensionable Remuneration
• Temporary Appointment
• Career Transitions
• Eligibility for International Benefits and Entitlements and Determination of Official UN Nationality
• Family Relationships
• Recruitment and Selection Framework Policy
• Selection and Reassignment Policy for International Rotational Posts
• Experience and Academic Qualifications
• Rules and Procedures for the UNDP Compliance Review Panel (CRP)
• Interim Roster Rules of Procedure
• Rank-in-Post
• Hours of Work
• Annual Leave
• Family Leave
• Parental Leave
• Special Leave
• Flexible Working Arrangements
• Time off for Breastfeeding
• Compensation for Death, Injury or Illness – Appendix D
• Medical insurance: UN NY Empire Blue Cross PPO Medical Insurance
• Malicious Acts Insurance Policy (MAIP)
• Medical Insurance: UN NY Aetna Medical Insurance
• Medical Insurance: UN NY HIP Health Plan
• Medical Insurance : UN Worldwide Medical Insurance Plan
• After-Service Health Insurance: ASHI MIP
• Dental Insurance: UN NY Cigna Dental Plan
• After-Service Health Insurance: ASHI UN
• Medical Insurance: Medical Insurance Plan (MIP)
• Group Life Insurance Plan (GLIP)
• Pension Fund
• Family Visit
• Medical Evacuation Travel (MET)
• Chartered Medical Evacuation Travel (CMET)
• Rest and Recuperation
• Relocation Shipment
• Certificate of Service
• Commutation of Annual Leave
• Death Benefit
• Last Day for Pay Purposes
• Repatriation Grant
• Entitlements upon Separation
• Mandatory Age of Separation
• Termination of Appointment
• Abandonment of Post
• Expiration of Fixed-term Appointment
• Termination of Appointment for Reasons of Health
• International Personnel Services Agreement
• National Personnel Services Agreement
• Partner Personnel Services Agreement
• Service Contract
• Non-Reimbursable Loan Agreements
• Organizational Unit Restructuring
• Performance Management and Development
• Probation upon Appointment
• Sustainable Procurement
• Procurement Overview and Principles
• Procurement Ethics, Fraud and Corrupt Practices
• Procurement Authority and Increased Delegated Procurement Authority
• Procurement Forecasting and Delivery
• Transactional Procurement Strategies and Procurement Planning
• Requisition and Procurement of Goods, Civil Works and Services
• Sourcing and Market Research
• Vendor Sanctions
• Procurement Methods
• Innovation Challenges
• Quality Assurance for Health Products
• Engaging CSO/NGO as a Responsible Party
• Solicitation
• Use of Online Quantum System
• Submission and Receipt of Offers
• Evaluation of Offers
• Pre-Award Negotiations
• Procurement Oversight and Procurement Review Committees
• Contract Management
• General Considerations of Contracting
• Shipping and Insurance
• Handling of Procurement Complaints
• Payment and Taxes
• Construction Works
• Individual Contract
• Long Term Agreements (LTAs) and Cooperation with UN Entities
• Managing Partnerships
• Policy on Due Diligence and Partnerships with the Private Sector
• Private Sector Partnerships
• Foundations
• Property, Plant and Equipment
• Acquisition and Maintenance (Furniture and Equipment)
• Depreciation, Reconciliations Reports and Centralized Functions (Furniture and Equipment)
• Disposal and Write-Off (Furniture and Equipment)
• Acquisition and Maintenance (Plant and Property)
• Depreciation, Reconciliations Reports and Centralized Functions (Plant and Property)
• Disposal and Write-Off (Plant and Property)
• Acquisition and Maintenance (Leasehold Improvements)
• Depreciation, Reconciliations Reports and Centralized Functions (Leasehold Improvements)
• Disposal and Write-Off (Leasehold Improvements)
• Amortizations, Reconciliations, Reports and Centralized Functions
• Intangible Assets: Acquisition, Development and Maintenance
• Intangible Assets: Disposal and Write-Off
• Vehicle Management
• Type of Leases and Treatment in UNDP Books
• Acquisition, Renewal and Termination of Premise Leases
• Equipment Leases
• Developing a Business Case for Local Presence
• Clearing a Local Presence
• Setting Up a Local Presence
• Closing a Local Presence
• Inoculations and Malaria Prevention
• Medical Clearance
• Security Clearance
• UN Travel Documents and National Passport
• Visas at Headquarters (New York)
• Authorizing Official Business Travel
• Daily Subsistence Allowance (DSA)
• Post Travel
• Other Travel Allowances and Expenses
• Route, Mode of Transportation, and Standard of Accommodation
• Corporate Purchasing Card
• Accountability System Policy
• Information Disclosure
• Internal Control Framework
• Anti-Fraud Policy
• Enterprise Risk Management
• Anti-Money Laundering and Countering the Financing of Terrorism Policy
• Business Continuity Management
• Delegation of Authorities
• Participation and Role of UNDP Delegates at Major International Conferences and Events
• Gifts Policy
• Protection against Retaliation
• Financial Disclosure
• Evaluation Policy
• Managing Prescriptive Content
• Information Classification and Handling
• Information Security Policy
• Personal Data Protection and Privacy Policy
• Electronic Signatures Policy
• System Acquisition, Development and Maintenance Standards
• ICT Disaster Recovery Standards for UNDP Offices
• System Logon Banner Standards
• Bring Your Own Device and Acceptable Usage of ICT Resources
• Change Control and Release Management Standards
• Application Development Standards & Scaling Framework
• Electronic Funds Transfer Standards
• Quantum User Access Standards
• UNDP ICT Standards
• Framework of Accountability for Security
• Security Policy
• Commercial Air Travel Safety Guidelines

Programme and Project Management

Crisis response, financial resources management, human resources management, procurement, partnerships, administrative services, accountability, information and communications technology.

Focal Point

Yuichi Kawamoto

Effective Date

Planned Review Date

Latest updates

March 05, 2024 - The Home Leave policy has been updated with minor edits to align with relevant changes in the UN Staff Rules, while updating references and gender-neutralizing the language (no substantive change).

January 09, 2023 - The procedures have been updated to reflect UNDP's transition to its new cloud-based management platform Quantum in January 2023, replacing its previous ATLAS system.

March 18, 2022 - The Home Leave policy procedures were updated in steps 6 and 8 to clarify the staff member’s obligation to inform GSSC/BES o

March 18, 2022 - The Home Leave policy procedures were updated in steps 6 and 8 to clarify the staff member’s obligation to inform GSSC/BES of changes to the scheduled home leave travel. In addition, staff who do not certify their home leave travel within 90 days from return, will have their home leave lump-sum recovered.

November 09, 2021 - The home leave policy was updated to permanently increase the ceiling of home leave points from 40 to 48 and to clarify that the 7 day minimum stay in home country include both the arrival and departure dates. Effective 1 December 2021.

April 08, 2020 - The Home Leave policy is now available in Spanish. To access the document, click on the Spanish language tab.

December 09, 2019 - Paragraph 62 in the Home Leave policy and Section 8 in the procedures have been updated to align the requirements for post-travel Home Leave certification and documentation by staff members.

October 05, 2018 - The Home Leave policy is available in French. To access the document, click on the French language tab.

January 01, 2018 - The Home Leave policy has been updated to clarify who is eligible for home leave and to provide additional guidance on how to provide proof of travel. More specifically, an internationally recruited staff member is not eligible for home leave when:  a) He/she is serving and residing in the country recognized as his/her country of nationality for UN purposes, in accordance with Staff Rule 4.3; b) He/she is serving and residing in the country where he/she is exceptionally authorized to retain his/her permanent resident status, in accordance with Staff Rule 4.5 (d);  staff members are required to upload supporting documents into eServices to provide evidence that they have complied with the required minimum length of stay in their home country. These documents must be retained for two years and failure to produce such evidence when requested to do so may lead to the recovery of the amounts paid on account of the home leave.

July 01, 2016 - The revised policy and procedures are effective July 01, 2016. The revision was made based on UN new compensation package for internationally-recruited staff members.

June 01, 2016 - SOA is no longer applicable.

January 01, 2014 - Reviewed and edited (minor edit without substantive changes).

Relevant Regulations and Rules

This policy implements UN Staff Regulation 5.3 and Staff Rule 5.2.

Main Policy

DOCX (83.17 KB)

Main Procedures