south africa emergency travel document

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HOLIDAYS OBSERVED

Please check the Missions' list of holidays that will observed this year.

Write your email address on the upper right hand corner of your application form to receive updates on the status of your application. 

SOUTH AFRICAN MISSIONS IN THE UNITED STATES:

For residents of Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington and Wyoming including the US Territory of Guam:

The South African Consulate General in Los Angeles, CA 6300 Wilshire Boulevard, Suite 600 Los Angeles, CA 90048 Tel. (323) 651-0902 Emergency: (323) 244-0360 Email Website:

For residents of Connecticut, Delaware, Kentucky, Maine, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont West Virginia, British Virgin Islands, St Martins, Bermuda and Cayman:

For residents of Alabama, Arkansas, District of Colombia, Florida, Georgia, Illinois, Indiana,  Iowa, Kansas, Louisiana, Maryland, Michigan, Minnesota, Mississippi,  Missouri, Nebraska, North Dakota and South Dakota, Ohio,  Oklahoma,Texas, Virginia, Puerto Rico, Virgin Islands and Wisconsin:

South African Emergency Travel Certificate

Emergency Travel Certificates are issued to South Africans who have to travel back home urgently for reasons of death, sickness or any other emergency.  It is in a page form and may be issued with validity ranging from a month to a year. Applicants for emergency travel certificates must also apply for permanent passports.

Visits to our offices for civic services are strictly by appointment only . Applicants are reminded to kindly ensure they make an appointment before presenting at the Embassy/Consulate General.

Requirements

Please ensure that you submit two sets of the application: a) the original application forms with supporting documents, and b) a copy of the completed set.

Checklist of Documents to be Submitted:

• DHA-73 – Passport Application form ; with signature and left thumb print.
• Sa mple Passport Application Form for Minors 
• Sample Passport Application Form for Adults
• DHA-9 form – Full set of fingerprints on DHA-9 form .This form is not downloadable. This form must be submitted by applicants 16 years old and above. Fingerprints can be taken at the South African Consulate/Embassy.
• See sample DHA-9 form.
• Written motivation for the issuing of the Emergency Travel Certificate, along with any proof of the urgency of the trip (e.g. confirmation of funeral arrangements, doctor's letter confirming sickness, police report, etc.)
• A schedule of your travel arrangements (flight itinerary)
• Proof of your South African citizenship in the form of your South African identity book, birth certificate or old passport and a copy thereof
• DHA-529 – Determination of citizenship . This form must be completed by applicants who are 16 years old and above;
• See sample DHA-529 form.
• Divorce decree . To be submitted by all divorced applicants;
• Notarized Marriage Certificate . To be submitted by married applicants irrespective of whether the they will or will not change their surname;
• 1) to retain their maiden surnames, or
• 2) wish to use double–barrel surnames;
• Notarized Copy of South African Passport
• Notarized Copy of South African Identity Book or Birth certificate ;
• Notarized Copy of Retention/Exemption Letter , for those who have dual citizenship;
• Notarized certificate of Naturalization . To be submitted by applicants who are naturalized South Africans.
• Loss of Passport Report and Police Report for Loss of Passpor t. To be submitted by applicants who lost their passports and are applying for a new passport;
• Four (4) passport size photos (2" x 2") Please note that color photos which comply with the International Civil Aviation Organization (ICAO) standards for passports photo images are required for South African passport applications. [The holder's signature (persons 16 years old and above) is laser engraved into the passport. To ensure good quality scanned signature for laser engraving into the passport, the signature in the signature box on the passport application form should be in the middle of the box and must not touch the sides of the box. A medium point ballpoint pen should be used to sign the box]. Please ensure that your mouth is closed and your teeth are not showing on the photo. Passport applications in which the photo and signature images do not meet quality standards will be rejected causing delays in the issuance of passports.
• Fees and processi ng time
• Where to submit yo ur application

Rev. November 17, 2023 12:25 PM

Update April 12, 2024

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South Africa

Travel Advisory February 5, 2024

South africa - level 2: exercise increased caution.

Updated to reflect safety consideration when using GPS navigation. 

Exercise increased caution in South Africa due to  crime  and  civil unrest . 

Country Summary:   Violent crime, such as armed robbery, rape, carjacking, mugging, and "smash-and-grab" attacks on vehicles, is common. There is a higher risk of violent crime in the central business districts of major cities after dark.

Using GPS navigation can lead to unsafe routes. GPS navigation may suggest shortcuts through townships as the quickest preferred route but can lead to increased risks of crime.

There have been incidents in which tourists traveling in Cape Town while using GPS navigation apps have been routed through residential areas with high rates of violent crime. The safest approach to return a rental car to Cape Town International Airport is to take the N2 highway and follow signs to Airport Approach Rd ( exit 16 ). Alternatively, request the rental car company to collect your vehicle and subsequently arrange an airport transfer from established taxi companies or established ridesharing services to reach the airport.

Demonstrations, protests, and strikes occur frequently. These can develop quickly without prior notification, often interrupting traffic, transportation, and other services; such events have the potential to turn violent. 

Please see our  Alerts  for up-to-date information. 

Read the  country information page  for additional information on travel to South Africa. 

 If you decide to travel to South Africa: 

• Research your route in advance, stay on major highways, avoid shortcuts through townships, and avoid reliance on GPS navigation apps.
• Avoid walking alone, especially after dark. 
• Avoid visiting informal settlement areas unless you are with someone familiar with the area. 
• Do not display cash or valuables. 
• Drive with doors locked and windows closed. 
• Always carry a copy of your U.S. passport and visa (if applicable). Keep original documents in a secure location. 
• Enroll in the  Smart Traveler Enrollment Program  ( STEP ) to receive Alerts and make it easier to locate you in an emergency. 
• Follow the Department of State on  Facebook  and  Twitter . 
• Review the  Country Security Report  for South Africa. 
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist . 
• Visit the CDC page for the latest  Travel Health Information  related to your travel. 

Embassy Messages

View Alerts and Messages Archive

Quick Facts

30 days beyond your intended date of exit from South Africa..

2 consecutive empty visa pages per entry (not including endorsement pages).

No, if visiting 90 days or less.

Yellow fever at least 10 days before arrival is required for travelers originating from or transiting through WHO-designated yellow fever countries.

ZAR 25,000; Foreign currency unlimited if declared; No Kruger coins.

ZAR 25,000; Foreign currency unlimited if amount was declared on entry; Up to 15 Kruger coins if proof purchased with foreign currency.

Embassies and Consulates

U.S. Embassy Pretoria 877 Pretorius Street, Arcadia Pretoria 0083 South Africa Telephone: +(27)(12) 431-4000 / 012-431-4000 Fax: +(27)(12) 431-5504 / 012-431-5504 The U.S. Embassy in Pretoria does not provide consular services to the public. Facebook Twitter Email: [email protected]

U.S. Consulate General Johannesburg 1 Sandton Drive (opposite Sandton City Mall) Johannesburg 2196 South Africa Telephone: +(27)(11) 290-3000 / 011-290-3000 (Monday – Thursday: 8:00 a.m. to 5:00 p.m.; Friday: 8:00 a.m. to 12:00 p.m.) Emergency After-Hours Telephone: +(27) 79-111-1684 / 079-111-1684 (from within South Africa) Fax: +(27)(11) 884-0396 / 011-884-0396 Email: [email protected]

U.S. Consulate General Cape Town 2 Reddam Avenue, West Lake 7945, Cape Town, South Africa Telephone: +(27)(21) 702-7300 / 021-702-7300 (from within South Africa) Emergency After-Hours Telephone: +(27) 702-7300 / 079-111-0391 (from within South Africa) Fax: +(27)(21) 702-7493 / 021-702-7493 (from within South Africa) Email: [email protected]

U.S. Consulate General Durban 303 Dr. Pixley KaSeme Street (formerly West Street) 31st Floor Delta Towers Durban 4001 South Africa Telephone:  +(27) (31) 305-7600/031-305-7600 (from within South Africa) Emergency After-Hours Telephone:  +(27) (31) 305-7600 or +(27) 079-111-1445 / (031) 305-7600 or 079-111-1445 (from within South Africa) Fax: (+27)(31) 305-7691 / 031-305-7691 (from within South Africa) Email:   [email protected]

Destination Description

See the Department of State’s Fact Sheet on South Africa for information on U.S.-South Africa relations.

Entry, Exit and Visa Requirements

South Africa strictly enforces entry and exit requirements and other immigration laws. Failure to observe these requirements may result in the traveler being denied entry, detained, deported, or deemed inadmissible to enter South Africa in the future.

Please visit the  Department of Home Affairs website  for the most up to date entry and exit requirements.

The Embassy of the Republic of South Africa is located at 3051 Massachusetts Avenue, NW, Washington, DC 20008, telephone (202) 232-4400. Visit the  Embassy of South Africa  for the most current visa information.

Two Consecutive Blank Visa Pages:  South Africa requires travelers to have two consecutive completely blank visa pages in their passports upon every arrival in South Africa.  YOU WILL BE DENIED ENTRY  if you do not have two consecutive blank visa pages in your passport. This does not include the endorsement pages.

Traveling with minors:  There are special requirements for minors traveling through South African ports of entry. Visit the  Department of Home Affairs  website for the most up-to-date requirements for traveling with minors to or from South Africa.

Immunizations:  Travelers entering South Africa from WHO-designated countries with risk of yellow fever virus (YFV) transmission must present their current and valid International Certificate of Vaccination as approved by the World Health Organization (WHO) (“yellow card”). See the  Centers for Disease Control and Prevention’s South Africa page .

The U.S. Department of State is not aware of any HIV/AIDS entry restrictions for visitors to or foreign residents of South Africa. However, South Africa has a high HIV/AIDS prevalence.

Other:  Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Alerts regarding important safety and security information such as demonstrations, road security, and weather events are posted on the  Embassy’s website .

In South Africa the equivalent to the “911” emergency line is 10111.

The following paragraphs provide a summary, but please read the Department of State’s most recent Overseas Security Advisory Council  Country Security Report  on South Africa, which provides detailed information about safety and security concerns for travelers to South Africa.

Civil Unrest: Strikes and demonstrations occur frequently. These can develop quickly without prior notification and occasionally turn violent, and may include the burning of vehicles, buildings, or tires – which may serve as roadblocks; throwing rocks or other objects; or physical attacks. Strikes and demonstrations can also interrupt traffic and the provision of electricity, water, public transportation, fuel, and other goods and services. Periodic incidents of mob violence directed against refugees and immigrants from other African countries occur in South Africa. During labor protests, strike breakers or those perceived to be strike breakers have been violently attacked. Protests involving taxis and ride hailing services can turn violent. See Travel and Transportation section below for guidance.

Precautions:

• Avoid demonstrations and use vigilance during your movements around the country. Even events intended to be peaceful can become violent.
• Maintain caution in areas frequented by foreigners.
• Monitor news and  Alerts .

Crime: Crime in South Africa is very high. Violent crimes happen in places where people live, work, travel, or go out. This includes armed home invasions by criminal groups, which lead to assaults, rapes, and murder. Popular tourist spots and big hotels have their own security to prevent these incidents. But visitors and residents are still affected by armed robbery, rape, kidnapping, carjacking, mugging, and "smash-and-grab" attacks on vehicles. It's important to be extra careful at traffic lights and on/off ramps where cars slow down or stop. To avoid being robbed when buying jewelry or electronics outside high-end stores, many vendors offer to deliver your purchase to your home or hotel for a fee. Crime can happen anywhere and at any time, even in and around Kruger National Park. U.S. government staff and visitors have been robbed near our diplomatic facilities. It's especially important to be cautious in the central business districts (CBDs) of major cities, especially after dark. Crime victims have also been followed from OR Tambo Airport in Johannesburg and then robbed when they reach their home or hotel. 

Theft can be bold and in broad daylight. Travelers and U.S. diplomats report having cell phones stolen from their hands, as well as purses or wallets taken off counters while paying for goods at stores. Car theft and hijacking continues to plague the country, particularly in large cities. Travelers should choose secure parking options and double check locked doors before leaving a parked car.

Throughout South Africa, U.S. citizens should:

•  Avoid walking alone especially after dark.
• Avoid visiting informal settlement areas unless you are with someone familiar with the area. Please note that U.S. mission staff are required to use fully armored vehicles when visiting many townships in and around the Cape Town area and visiting hours are restricted to between 0700-1500 hours.
• Do not display cash and valuables.
• Avoid cash-in-transit vehicles both on the road, as well as ATMs when being refilled. Armed criminal gangs frequently target cash-in-transit vehicles while stopped at customer sites, but also ambush cash-in-transit vehicles while on the road. Such violent armed attacks involve automatic weapons, explosives, and gangs of criminals. Criminals frequently use remote jamming and signal interceptors with success.
• Drive with doors locked and windows closed.
• Always carry a copy of your U.S. passport and visa (if applicable). Keep original documents in a secure location.
• Avoid driving during periods of load shedding (rolling blackouts) as the roads can become extremely congested due to a lack of traffic signals. These traffic jams and slow-moving traffic can provide opportunities for smash and grab robberies.

Student Groups:  There have been instances of student groups being robbed while conducting outreach and service visits in townships. On these occasions, student groups coordinated with officials to conduct service visits and upon arrival were held and then robbed by armed perpetrators.

Demonstrations  occur frequently. They may take place in response to political or economic issues, on politically significant holidays, and during international events.

• Demonstrations can be unpredictable, avoid areas around protests and demonstrations.
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.

Internet romance and financial scams  are prevalent in South Africa. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help.

Tips to avoid scammers:

• Look for red flags such as individuals who say they live in a remote location, a profile that was recently created or seems to be too good to be true, the pace of the relationship is moving too quickly, or requests for money.

• Set up a phone call/video chat in the initial stages.
• Do a reverse image search on the profile picture.
• If the individual asking for help claims to be a U.S. citizen, rather than helping them, you should refer them to the closest U.S. Embassy or Consulate so we can work with local authorities to assist them.

Common scams include:

• Romance/Online dating
• Money transfers
• Lucrative sales
• Gold purchase
• Contracts with promises of large commissions
• Grandparent/Relative targeting
• Free Trip/Luggage
• Inheritance notices
• Work permits/job offers
• Bank overpayments

Technology Usage Abroad: Mobile devices are vulnerable to compromise, theft, and physical damage anywhere in the world. Best practices prior to traveling abroad include keeping all software (for operating systems and apps) updated and using virtual private network (VPN) and encrypted voice over IP (VoIP) applications if possible. Make sure that all VPN/VoIP are reputable, and U.S. based. Do not connect to unknown open Wi-Fi.

GPS navigation apps . Prior to using the GPS navigation apps, make sure you research the route to make sure it is safe. GPS navigation apps may give you the shortest route without safety consideration.

Dating apps and websites . Be careful when using dating apps and online dating websites in foreign countries as scammers may target U.S. citizens. Let your friends and family know where you are, meet in a popular public place, and avoid eating or drinking anything suspicious. Don't go to bars or nightclubs alone. 

Credit cards and ATMs. Travelers need not surrender their credit card to any vendor. They will bring a credit card machine to customers.

Be cautious when using ATMs outside of banks and reputable hotels because ATM and Credit Card skimming is common. Thieves may pretend to help you use a malfunctioning ATM and steal your ATM cards. Skimmers have also been found on machines used to pay parking tickets at shopping malls and office buildings. To avoid this risk, pay parking fees with cash. 

See the  FBI  pages for information.

Victims of Crime:

U.S. citizen victims of sexual assault or domestic violence should report crimes to the local police at 10111. Remember that local authorities are responsible for investigating and prosecuting the crime.

See our webpage on  help for U.S. victims of crime overseas .

The U.S. Consulates General in South Africa can:

• help you find appropriate medical care
• assist you in reporting a crime to the police
• contact relatives or friends with your written consent
• explain the local criminal justice process in general terms
• provide a list of local attorneys
• provide information on  victim’s compensation programs in the U.S.
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution
• help you find accommodation and arrange flights home
• replace a stolen or lost passport

Terrorism Threat:  Extremists with ties to international terrorist organizations, such as al-Qai’ida, al-Shabaab, and ISIS, historically have used South Africa as a logistical hub to conduct recruitment and financial facilitation. There has been increased activity by ISIS sympathizers and supporters locally, including the placement of incendiary devices and kidnapping for ransom operations. South African authorities have periodically arrested individuals and charged them with terrorism related crimes. The U.S. Department of Treasury’s Office of Foreign Assets Control has publicly designated ISIS members operating in South Africa who have provided technical, financial, or material support to the terrorist group. Check the  Mission’s website  to review Alerts to U.S. citizens, and  register  with the U.S. Mission to South Africa to receive new Alerts by email during your travels.

For more information, see our Terrorism page.

Game parks and outdoor safety:  Visitors have been injured and killed by wild animals in South Africa. It is dangerous to leave your vehicle in game parks outside of designated areas. Observe all park regulations and follow the instructions of guides. Be mindful of sharks when swimming. Rip tides are common and very dangerous. Do not swim alone in isolated areas or dive into unfamiliar waters.

Hikers must be prepared for rapidly changing weather conditions and ensure they have proper clothing and supplies. Many areas, especially in the Western Cape province, experience brush fires during the summer months (December-February). These fires can burn for several days. Monitor local media and follow fire crew instructions regarding road closures and evacuations.

Tourism:  The tourism industry is regulated. Rules for best practices and safety inspections are enforced. Hazardous areas are marked with signs and professional staff are available for organized activities. If you get hurt, there is medical treatment available. Outside of big cities, it might take longer for help to come. It's a good idea for U.S. citizens to get medical evacuation insurance. U.S. citizens are strongly encouraged to purchase medical evacuation insurance.

See our webpage for more information on  insurance providers for overseas coverage .

Infrastructure:  In the country, there are often scheduled blackouts called "Load Shedding". These blackouts are meant to protect the electrical grid, but they cause the whole country to lose power for up to six hours every day. This is bad for businesses that don't have another way to get power, like hotels. Load shedding also causes traffic lights to stop working, which leads to traffic jams and more crime. It can also affect access to water, cell phone signal, fuel availability, and safety features in rural areas.

Local Laws & Special Circumstances

Criminal Penalties:  If you break local laws, even if you don't know, you can be deported, arrested, or put in prison. If you want to start a business or do a job that needs special permission, you should ask the local authorities for information before you start.

Some crimes can also be punished in the United States, even if they are not against local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice website .

Arrest Notification:  If you are arrested or held, ask police or prison officials to notify the nearest U.S. Consulate in South Africa  immediately . See our  webpage  for further information.

Counterfeit and Pirated Goods: Counterfeit and pirated goods are prevalent in many countries and may be illegal according to the local laws. Counterfeit and pirated goods may pose significant risks to consumer health and safety. You may be subject to fines and/or have to give up counterfeit and pirated goods if you bring them back to the United States. See the U.S. Customs and Border Protection website and U.S. Department of Justice website for more information.

Faith-Based Travelers: See our following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  
• Human Rights Report  
• Best Practices for Volunteering Abroad

LGBTQI+ Travelers:  There are no legal restrictions on same-sex sexual relations or the organization of LGBTQI+ events in South Africa.

See   our  LGBTQI+ Travel Information  page and section 6 of our  Human Rights Report  for further details.

Travelers with Disabilities:  South Africa law mandates access to buildings for persons with disabilities, but these laws are rarely enforced. Some tourist attractions, and restaurants near tourist attractions, are equipped with ramps and other options to facilitate access. Conditions vary significantly across the country.

The law in South Africa prohibits discrimination against persons with physical, sensory, intellectual and mental disabilities, and the law is enforced unevenly. Social acceptance of persons with disabilities in public is as prevalent as in the United States. Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure.

Students:  See our  Students Abroad  page and  FBI travel tips .

Women Travelers: South Africa has one of the highest rates of sexual assault and gender-based violence in the world. Women travelers should take special care to follow safety and security precautions listed on this page when traveling in South Africa  

See our travel tips for  Women Travelers .

Special Circumstances: Parts of South Africa may face drought conditions, water scarcity, and rainfall patterns that may be erratic. Water supplies in some areas may be affected. Water-use restrictions may be in place in the affected municipalities.

For emergency services in South Africa, dial  10111 . Ambulance services are:

• not widely available and training and availability of emergency responders may be below U.S. standards;
• not present throughout the country or are unreliable in most areas except in major cities and may;  
• not be equipped with state-of-the-art medical equipment.

We highly recommend that all travelers review the U.S. Centers for Disease Control and Prevention’s Travelers’ Health webpage and general Traveler Advice for South Africa.

• Select your destination in the Travelers’ Health webpage .
• Review all sub-sections including the Travel Health Notices, Vaccines and Medicines, Non-Vaccine-Preventable Diseases, Stay Healthy and Safe, Healthy Travel Packing List, and After Your Trip.
• Reasons for Travel (for example: Adventure Travel, Spring Break Travel)
• Travelers with Special Considerations (for example: Allergies, Long-Term Travelers and Expatriates)
• and General Tips (for example: Traveling with Medications, Travel Vaccines)

Private medical facilities are good in urban areas and in the vicinity of game parks but limited elsewhere. Private medical facilities require a deposit before admitting patients. Pharmacies are well-stocked, but you should carry an adequate supply of prescription medication in original packaging, along with your doctor’s prescription. HIV and AIDS is a major public health concern.

The Department of State, U.S. embassies and U.S. consulates do not pay medical bills. Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.

Medical Insurance:  Make sure your health insurance plan provides coverage overseas. Private medical facilities will require payment before care is administered. See  insurance providers for overseas coverage . Visit the U.S. Centers for Disease Control and Prevention  for more information on type of insurance you should consider before you travel overseas. for more information on type of insurance you should consider before you travel overseas.

If your health insurance plan does not provide coverage overseas, we strongly recommend your Health Abroad .

If traveling with prescription medication, check with the  Embassy of South Africa  to ensure the medication is legal in South Africa. Always, carry your prescription medication in original packaging with your doctor’s prescription.

The following diseases are prevalent:

• Hepatitis A
• Hepatitis B
• Yellow Fever
• Leptospirosis
• Schistosomiasis
• African Tick-bite Fever
• Chikungunya
• Crimean-Congo Hemorrhagic Fever
• Rift River Valley
• Avian/Bird Flu
• Tuberculosis (TB)

Vaccinations:  Be up to date on  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention.

For further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality:  Visit  Air Now Department of State  for information on air quality at U.S. Embassies and Consulates.

Air pollution is a significant problem in several major cities in South Africa. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

The air quality varies considerably and fluctuates with the seasons. It is typically at its worst in the Winter (Southern Hemisphere). People at the greatest risk from particle pollution exposure include:

• Infants, children, and teens
• People over 65 years of age
• People with lung disease such as asthma and chronic obstructive pulmonary disease (COPD), which includes chronic bronchitis and emphysema.
• People with heart disease or diabetes
• People who work or are active outdoors
• The U.S. Embassy maintains a list of  doctors and hospitals.  We do not endorse or recommend any specific medical provider or clinic.
• Adequate health facilities are available major cities but health care in rural areas may be below U.S. standards.
• Public medical clinics lack basic resources and supplies.
• Hospitals and doctors often require payment “up front” prior to service or admission. Credit card payment is not always available. Most hospitals and medical professionals require cash payment.

Medical Tourism and Elective Surgery

Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations. Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the U.S. Centers for Disease Control and Prevention website for more information on Medical Tourism.

Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism, the risks of medical tourism, and what you can do to prepare before traveling to South Africa.

We strongly recommend supplemental insurance to cover medical evacuation in the event of unforeseen medical complications.

Your legal options in case of malpractice are very limited in South Africa.

Although South Africa has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely. If you plan to undergo surgery in South Africa, make sure that emergency medical facilities are available, and professionals are accredited and qualified.

Pharmaceuticals

Exercise caution when purchasing medication overseas. Pharmaceuticals, both over the counter and requiring prescriptions, are often readily available for purchase with minimal regulation. Counterfeit medication is common and may be ineffective, the wrong strength, or contain dangerous ingredients. Medication should be purchased in consultation with a medical professional and from reputable establishments.

U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States. Medication purchased abroad must meet their requirements to be legally brought back into the United States. Medication should be for personal use and must be approved for usage in the United States. Please visit the U.S. Customs and Border Protection and the Food and Drug Administration websites for more information.

Water Quality & Food Safety

In many areas, tap water is not potable. Bottled water and beverages are generally safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks may be made using tap water.

Johannesburg is at high altitude (5,751 feet). Be aware of the symptoms of altitude sickness and take precautions before you travel. Visit the U.S. Centers for Disease Control and Prevention website for more information about Travel to High Altitudes .

Adventure Travel

Visit the U.S. Centers for Disease Control and Prevention website for more information about Adventure Travel .

Travel and Transportation

Road Conditions and Safety:  Road conditions are generally good in South Africa, but the road traffic death rate is nearly three times higher in South Africa than in the United States. The high incidence of road traffic mortality is due to a combination of poor driving, limited enforcement of traffic laws, road rage, aggressive driving, distracted driving, and driving under the influence of alcohol. Use extreme caution driving at night. U.S. government employees are discouraged from driving after dark outside of major metropolitan areas, except for highway travel between Pretoria and Johannesburg. Traffic lights are frequently out of order.

Traffic Laws:  Traffic in South Africa moves on the left, and the steering wheel is on the right-hand side of the car. Under South African law, all occupants of motor vehicles equipped with seatbelts are required to wear them while the vehicle is in operation. Texting or talking on a cell phone without a hands-free unit while driving is illegal. Treat all intersections with malfunctioning traffic lights as a four-way stop.

South African law does not require an international driver’s license. A valid driver’s license from any U.S. state or territory that has the signature and photo of the driver is valid to drive in South Africa for stays of less than six months.

Please refer to the  Road Safety page  for more information. Also, visit the websites of  South African Tourism  and the  South African National Roads Agency  for more information regarding local transportation trends and laws.

Public Transportation:

Taxis:  The use of individual metered taxis dispatched from established taxi companies, hotel taxis, and tour buses is recommended. U.S. government personnel are not allowed to use minibus taxis or hail taxis on the street or use a taxi stand. Minibus taxi drivers are often unlicensed and drive erratically.

Transportation Network Companies:  Transportation Network Companies (TNCs), such as Uber, also operate in South Africa. U.S. government personnel may only use TNCs with a dispatch application that provides vehicle description, license plate number, and the driver’s name, picture, user rating, and the ability to share trip information. The user should verify the information provided by the company, such as the vehicle make/model, license plate number, and driver’s name/picture, prior to entering the vehicle. TNCs should not be used to travel outside major metropolitan areas. Pick up and drop off should not be done near a traditional taxi stand due to tensions between rideshare and taxi drivers that have resulted in altercations.

Rail Service:  The long-distance rail service, Shosholoza Meyl; the rapid rail Gautrain in Gauteng Province; and luxury rail services, such as Shosholoza Meyl Premier Classe, Blue Train, and Rovos Rail are generally safe and reliable, though mechanical problems and criminal incidents do sometimes occur. U.S. government personnel are not allowed to use the Metrorail commuter rail service because of safety and crime concerns. There have been recent reports of fires being set on Metrorail train cars.

See our Road Safety page for more information. Visit the website of South Africa’s Road Safety authority and Traffic Management Corporation. 

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the government of South Africa’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization aviation safety standards for oversight of South Africa’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel:  Mariners planning travel to South Africa should also check for  U.S. maritime advisories  and  alerts  on the Maritime Administration website. Information may also be posted to the websites of the  U.S. Coast Guard  and the  National Geospace Intelligence Agency  (select “broadcast warnings”).

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in South Africa . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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Entering and Leaving SA

Border management authority travel advisory..

• No person is allowed to take firearms through to Zimbabwe, Mozambique, and Botswana.  The South African Police Services (SAPS) officials are no longer permitted to keep firearms for temporary storage. 
• Cross-border bus or taxi conveyance is liable for penalties (R15 000 per traveler) when they transport travellers, who are not in possession of a valid passport and/or valid visa.
• Cross-border bus or taxi conveyance is liable for penalties (R15 000 per traveler) when they transport undocumented travellers, expired passport and no valid visa.
• All travellers should ensure that they declare all goods in their possession with all necessary documentation such as invoices or proof of purchase. All imported second-hand clothing entering the country for purpose of trade/re-sale needs to be accompanied by a permit from the Department of Trade and Industry (the dti)
• An original and certified copy of vehicle registration papers in the name of the owner of the vehicle is required. A letter of authority from the registered owner if the vehicle is not owned by the driver, authorising the driver to take the vehicle out of the country. This should include an authorisation letter from the vehicle’s insurance company.
• A letter of authority from the financial institution/bank (must include dates of travel) together with the vehicle license papers if the vehicle is still being financed.
• All valuable items such as motorbikes, cameras and laptops are to be declared at Customs
• In the case of a bona fide emergency situation, travellers may utilise Emergency Travel Documents to enter and depart from South Africa.
• Emergency passports are not issued at the port of entry.
• No person, including children, will be allowed through the Ports of Entry without a valid passport which is machine readable (Foreign passports: at least one page of the passport should be unused).
• Foreign nationals entering South Africa should have a passport valid for at least 30 days after the intended visit to South Africa.
• Only Machine-Readable Travel Documents (MRTDs) may be used for travel as from November 2015.
• All South African minors or children (below 18) travelling in or out of South Africa, must have an unabridged birth certificates (UBC), except where a visa was issued to a minor, the UBC forms part of the visa application and is not needed as a required supporting document. This is to protect children in terms of the Children Act, ensuring we know who is taking them in and out of the country lawfully, and with permission of their parents.
• The inclusion of parents details in the passport of minors waive the unabridged birth certificates as it is accepted to be sufficient proof.
• A consent affidavit is required from an absent parent listed on the birth certificate.
• If an absent parent listed on the birth certificate cannot provide consent, a court order must be obtained allowing the other parent to travel with the minor

NB: In all instances, if an unabridged birth certificate has been applied for and cannot be produced or be obtained at the time of travel, an official letter stating this fact can be obtained from the nearest Home Affairs office before travelling through a port of entry.

• A UBC and parental consent affidavits from both parents are required containing details of the person who will receive the child and in whose care the child will be in South Africa and such person’s residential and work address and full contact details in the Republic; and
• A copy of the identity document or valid passport and visa or permanent residence permit of the person who is to receive the minor in the Republic.
• A person who overstays for a period not exceeding 30 days, will be declared undesirable for a period of 12 months.
• A person who overstays for the second time within a period of 24 months, will be declared undesirable for a period of two years.
• A person who overstays for more than 30 days be declared undesirable for a period of five years.
• Travellers will only be allowed to enter South Africa once the period of undesirability outlined, has lapsed.
• Be vaccinated against COVID-19 and produce a valid vaccination certificate; or
• Produce a valid certificate of a negative PCR COVID-19 test, recognised by World Health Organization, which was obtained not more than 72 hours before the date of departure; or
• Produce a valid certificate of a negative antigen COVID-19 test performed by a medical practitioner, registered public health authority or accredited/approved laboratory which was obtained not more than 48 hours before the date of departure; or
• The traveller must undergo antigen testing for COVID-19 at the Port of Entry; and
• If the traveller tests positive for COVID-19 in the antigen test, the traveller will be admitted into the Republic but, if the traveller must self-isolate for ten days after admission into the Republic.
• People travelling to and from countries with the risk of yellow fever, must be in possession of a yellow fever certificate. Port Health Official will recommend refusal of entry to Immigration for travellers without a valid Yellow Fever certificate.
• Travellers going abroad or coming into the country are only allowed to bring medicine which will last for 30 days if they are in possession of the doctor prescription.
• All corpses/mortal remains of the deceased need a permit to enter/depart the country.
• Illegal cosmetics and medicine (cosmetics with medicinal claims, prohibited ingredients and medicines that are not registered or incorrectly labelled) will be confiscated and destroyed by Port Health Official.
• For the effective and efficient facilitation of movement of persons and goods, Border Authorities through the Minister of Home Affairs approves the extension of operational hours during peak periods at selected Ports of Entry.
• Stakeholders at Ports of Entry and the Countries sharing borders with the Republic of South Africa engage and agree on the dates to effect the extended operational hours.
• Port of Richards Bay
• Port of Durban
• Port of East London
• Port of Port Elizabeth/Gqeberha
• Port of Cape Town
• Port of Mossel Bay and Port of Saldanha Bay remains open for only crew changes and coastal movement of passenger vessels and leisure crafts

Apply for a passport or travel document

Note: The Department of Home Affairs has launched an online booking system for some offices. For list of offices visit  http://www.dha.gov.za/index.php/notices/1557-branch-appointment-booking-system-babs-available-offices . To book an appointment go to  https://services.dha.gov.za/#/authenticate/identity . 

You need a passport if you want to travel abroad.

A passport is a document issued by a national government for international travel and it certifies the identity and nationality of the holder. You must have a South African identity document to apply for a passport, or if you are a child, a birth certificate.

If you are travelling on official government business, you may apply for an official passport. Diplomats get a diplomatic passport.

Find out more about passport or travel documents or contact the Department of Home Affairs .

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Does South Africa Accept Emergency Travel Documents?

1. introduction.

In situations where travelers lose their passports or have their passports stolen while abroad, obtaining a new passport can be a time-consuming process. However, there is a solution that allows for urgent travel without a regular passport: Emergency Travel Documents (ETDs). This article explores whether South Africa accepts Emergency Travel Documents and provides a comprehensive guide to using ETDs for international travel.

2. What are Emergency Travel Documents (ETDs)?

Emergency Travel Documents are temporary and limited-validity travel documents issued to individuals who cannot obtain a regular passport in time for their urgent travel needs. They are meant for emergencies only, such as situations where a passport has been lost, stolen, or damaged. ETDs are not intended for regular travel purposes and are usually valid for a specific journey to a particular destination.

3. Eligibility for ETDs in South Africa

To be eligible for an Emergency Travel Document in South Africa, applicants must meet certain criteria. These criteria may include:

• Being a South African citizen.
• Having a valid reason for urgent international travel.
• Providing proof of identity, citizenship, and travel plans.

4. The Application Process for ETDs

The application process for an ETD involves visiting a South African embassy, consulate, or mission abroad. Applicants will need to complete a specific form and provide the necessary documents to prove their identity and travel circumstances. It is essential to apply as early as possible before the intended travel date to allow sufficient processing time.

5. Advantages of ETDs

Emergency Travel Documents offer several advantages to travelers facing urgent situations. Some of these advantages include:

• Facilitating urgent travel when a regular passport is unavailable.
• Providing a temporary solution until a permanent passport is obtained.
• Allowing travelers to return to South Africa without a valid passport when necessary.

6. Limitations of ETDs

While ETDs are valuable in emergency situations, they do have limitations that travelers should be aware of:

• Limited validity: ETDs are typically valid for a single journey to a specific destination.
• Limited use: Some countries may not accept ETDs for entry, especially those with strict visa requirements.
• Limited extension: ETDs cannot be extended, and travelers may need to apply for a regular passport upon their return.

7. Tips for Smooth Travel with ETDs

To ensure a smooth travel experience with an ETD, travelers should keep the following tips in mind:

• Check destination requirements: Verify whether the destination country accepts ETDs for entry.
• Inform relevant authorities: Notify airlines and immigration officials about the use of an ETD before traveling.
• Apply for a regular passport: After returning to South Africa, apply for a new regular passport promptly.

8. Frequently Asked Questions (FAQs)

FAQ 1: Can I use an ETD for all types of international travel?

No, ETDs are intended for emergency situations and may not be accepted by all countries for entry. It is essential to check the specific entry requirements of the destination country before using an ETD.

FAQ 2: How long does it take to get an ETD in South Africa?

The processing time for an ETD can vary depending on the circumstances. It is advisable to apply as early as possible to allow for sufficient processing time before the intended travel date.

FAQ 3: What happens if my ETD expires while I’m abroad?

If your ETD expires while you are abroad, you will need to apply for a new regular passport at the nearest South African embassy or consulate to continue your travel.

FAQ 4: Can I use an ETD to enter countries that have visa requirements?

Not all countries accept ETDs for entry, especially those with strict visa requirements. It is crucial to check the entry requirements of the destination country before traveling.

FAQ 5: Can I use an ETD for returning to South Africa?

Yes, an ETD can be used for returning to South Africa in emergency situations when a regular passport is not available.

In a world that often throws us unexpected curveballs, ETDs stand as a reliable tool, granting us the ability to navigate urgent trips. So, as we venture forth clutching our ETDs, let’s remain vigilant, well-informed, and above all, safe.

For more detailed guidance and assistance regarding Emergency Travel Documents, consider reaching out to the official South African embassy or consulate. Your well-prepared travel plans are just a step away from being executed smoothly.

Get ready to embark on your expedited adventure!

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Department Of Home Affairs Travel Documents

Passports & Travel Documents

General information about south african passports.

A passport is a document issued by a national government for international travel and it certifies the identity and nationality of the holder. Applicants should note that In terms of section 26(B) of the South African Citizenship Act, 1995, it is a punishable offence for a South African citizen of 18 years and older to leave or enter South Africa on a foreign passport. South African passports and travel documents are issued in terms of the South African Passports and Travel Documents Act, 1994, and the related Regulations. Permanent South African passports  and travel documents (machine-readable documents) are printed only in Pretoria, South Africa, from where they are dispatched to the offices of application. Applications made within South African borders can be submitted to any office of the Department of Home Affairs; applications made outside of the country can be submitted to your nearest South Africa embassy or mission.

It is important to know that when you apply for a passport, whether in South Africa or overseas, you must apply in person because: 

• The passport officer must be satisfied that your identity is legal and valid
• The passport officer must check that your photograph is a true image of yourself; and
• Your fingerprints must be taken (for people who are aged 16 years or older) and checked against the National Population Register

You must also note that:

• All documents required for passport applications should be completed in black ink
• Husband, wife and children must all complete separate application forms.  Both parents and the children concerned must be present when applying for passports for children. See exceptions under Tourist Passports:persons under 16
• Passports are issued in accordance with your names as they appear in the National Population Register (NPR) at the time of your application.  Any changes to your names must be applied for, finalised and recorded in the NPR before you submit your passport application

You must have a South African identity number when you apply for a passport. In the event that you do not have a South African identity number, you must apply for the registration of your birth and for a South African identity document, as the case may be, first. If you do not have a valid regular passport and you need to travel urgently, you can apply for an emergency travel document/certificate subject to the requirements below. Remember that some countries do not accept emergency travel documents/certificates. You must check this with the relevant authorities of the country you intend visiting before applying for emergency passport/travel certificates. Except for official and diplomatic passports, fees are applicable for all types of passport / travel document applications. Applications to replace lost, stolen or damaged passports will be double the normal fee if the incident was as a result of the passport/travel document owner’s negligence. A regular tourist passport contains 32 pages, but frequent travellers can opt to get a maxi tourist passport with 48 pages. Tourist passports: persons16 years and older and maxi tourist passports are only issued to SA citizens 16 years or older. These passports are valid for 10 years. Tourist passports: persons under 16 years are issued to SA citizens who are aged 15 years or younger. These passports are valid for 5 years. Passports cannot be renewed. Once the validity period of a passport expires you will have to submit a new application for a passport. Passports must be valid for at least 30 days after the intended date of departure. Passports should also have at least two blank pages for entry stamps. The blank pages cannot include the “endorsement” page at the back of the book. If you need a visa, you must ensure that your passport has two blank facing pages – one for the visa and one for an entry stamp.

South African passports include the following information:

• A photo of the passport holder
• Type of passport
• Issuing country
• Passport number
• Given names and surname of the passport holder
• Nationality of the passport holder
• Gender of passport holder
• Birth place
• Expiry date
• Issuing authority

Applying for tourist passports: Persons 16 years and older

These passports are issued to SA citizens who are 16 years and older. The passports are valid for 10 years from the date of issue, and are not renewable. When your South African passport expires you have to complete a new application to get a new passport.

To apply for the passport, you must submit the following documents:

• A duly completed passport application Form DHA-73
• Your original identity document and a copy, or a birth certificate and copy thereof if under 16
• If under 18 years, parental consent for issuing of the passport. Please see Tourist passports: persons under 16 for the requirements
• A completed determination of citizenship Form DHA-529  when applying from abroad
• Present any existing valid tourist passport or if you have lost your passport or it has been stolen and you are applying for a new passport,  you must provide a loss of passport report (DHA-335 ) and confirmation that you reported the loss to the police
• Two colour photographs that comply with the Passport and ID Photograph Specifications  (NOT needed at smartcard offices as ID images are captured digitally)
• Pay the prescribed fee for the passport

Applying for Maxi Tourist Passports

Maxi tourist passports are 48-page documents meant for frequent travellers. They are the same as regular tourist passports except that they contain more pages for visas. They are issued only to SA citizens  aged 16 years or older. The documents are valid for 10 years and are not renewable. Once the validity period of a passport expires you will have to submit a new application for a passport.

To apply for a Maxi tourist passport you must submit the following documents:

• If under 18 years, the prescribed consent by parents must be furnished. Please see Tourist passports: persons under 16 for the requirements
• A completed determination of citizenship Form DHA-529  when applying from abroad
• Pay prescribed fees

Applying for Tourist  Passports: Persons under 16 years

These passports are issued to SA citizens who are 15 years or younger.  The passports are valid for 5 years and are not renewable.  Once the validity period of a passport expires you will have to submit a new application for a passport.

To apply for the passport you must submit the following documents:

• If the parents are married, the passport application form must be signed by both parents and the child and both parents should be in attendance when the application is submitted.
• Please note that the child and both parents should be in attendance when the application is submitted to the nearest Home Affairs office or SA Mission/Consulate. If a parent cannot be in attendance, a letter of consent and copy of ID will no longer be accepted.
• If divorced and sole parental rights and responsibilities in regard to guardianship have not been granted to one parent, the child and both parents should be in attendance when the application is submitted and both must sign the application form.
• If a parent is deceased, his or her death certificate and a copy thereof must accompany the application for the passport
• In the case of minors born out of wedlock, the biological father ’s consent will also be required if any of the circumstances as outlined in section 21 of the Children’s Act, 1995, are applicable, the child and both parents should be in attendance when the application is submitted.
• If the applicant is in the care of a guardian other than the parents, proof of the High Court’s appointment must accompany the application.
• If a parent cannot be located or refuses to consent, or a dispute concerning consent arises, the matter should be referred to the Children’s Court. The Court’s decision must be submitted with the application for the passport.
• The child’s South African birth certificate and a copy thereof
• Two colour passport photographs that comply with the Passport and ID Photograph Specifications  (NOT needed at smartcard offices as ID images are captured digitally)
• Payment of the prescribed passport fee

Applying for Official passports

Official passports are issued to officials attached to government institutions who have to travel on official business. These passports are only valid for a period of 5 years.

To apply for an official passport you must submit the following documents:

• Your original identity document and a copy
• A letter on the official letterhead and signed by the head of institution or his or her delegate confirming that the passport is needed for an official trip and that you are employed by the institution
• Two colour  photographs that comply with the Passport and ID Photograph Specifications  (NOT needed at smartcard offices as ID images are captured digitally)
• Submit your existing valid official passport or if lost or stolen a lost passport report (DHA-335) as well as confirmation that the loss was reported to the police

You will also have to sign an undertaking

• To use the official passport only for duly authorised trips
• To keep the passport in safe custody
• Hand in the passport to the Department of Home Affairs if you leave government service or you will no longer require an official passport
• To return your passport to a designated person in your department or organisation for safe-keeping on return from your official trip
• To report the loss of an official passport to the SA Police Services and the designated person in your department or organisation as soon as possible after the loss.

Applying for Diplomatic passports

Diplomatic passports are administered by the Department of International Relations . Enquiries should be directed to the Protocol Section in the aforesaid Department.

Applying for Documents for Travel Purposes

Documents for travel purposes are issued to South African permanent residence permit holders who cannot obtain travel documents from their countries of origin. These documents are only valid for a period of 5 years.

To apply for a document for travel purposes, you must submit the following:

• Written confirmation by your country of origin that the country cannot issue you with a passport, except in the case of refugees that have been granted permanent residence as a refugee.
• If under 18 years, the prescribed consent by parents must be furnished. See requirements under Tourist passports for persons under 16
• Your permanent residence permit and a copy thereof
• Your original SA non-citizen identity document and a copy thereof
• Payment of the prescribed fee.

Applying for Emergency travel documents

Emergency Travel Certificates are issued to South Africans who have to travel urgently for reasons of

• sickness or
• other emergency or urgent matter

The emergency travel certificate is valid for a maximum period of 9 months but only for a single trip.

To apply for an Emergency Travel Certificate you must submit the following documents:

• Your original identity document and a copy thereof
• Written motivation for the issuing of the Emergency Travel Certificate, along with any proof of the urgency of the trip (e.g. confirmation of funeral arrangements, doctor’s letter confirming sickness,  etc)
• A schedule of your travel arrangements
• Proof of your South African citizenship in the form your South African identity book, birth certificate or old  passport and a copy thereof
• Payment of the prescribed fee

Applying for Crew Member Certificates

Crew member certificates are issued to South Africans who are crew members of an airline registered in South Africa.

To apply for a crew member certificate you must submit the following documents:

• A duly completed  passport application Form DHA-73
• Your original SA identity document and a copy thereof
• Official letter from your employer confirming that you are employed by the airline

DISCONTINUATION OF ISSUANCE OF EMERGENCY TRAVEL CERTIFICATES

The Department of Home Affairs discontinued the issuance of Temporary Passports since 01 September 2014 and subsequent to that the Emergency Travel Certificates was also discontinued within South Africa. The reason being that when South African citizens travels abroad they are refused entry into a number of countries when travelling on Temporary Passports or Emergency Travel Certificates. This has resulted in litigations and claims against the Department in cases where citizens are refused entry into a particular country despite the Department having issued the Temporary Passport and Emergency Travel Certificates.

These two documents were initially issued as an interim measure due to longer turn-around time to issue a passport. Since the turn-around time has improved drastically it renders the issuance of Temporary Passport redundant hence the discontinuation. Moreover the Department will continue to issue Emergency Travel Certificates to South African citizens abroad under circumstances of emergency travel purposes, e.g. if passport is lost while abroad, proof that an application was submitted on time or on emergency cases; such as family member in distress that need to be assisted immediately or a deceased family member.

Also note that the turn-around time for passport applications lodged in Foreign Missions has not changed.

ISSUED BY THE DEPARTMENT OF HOME AFFAIRS

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Applying for an emergency travel document in South Africa

If your passport or ID card is lost or stolen in South Africa, and you need an emergency travel document soon, this is how to apply.

Follow these steps

Step 1: email the embassy or consulate-general.

Email the embassy in Pretoria or the consulate-general in Cape Town as soon as possible:

• Pretoria: [email protected]
• Cape Town:  [email protected]

Include the following documents and information:

• your full name;
• your date of birth;
• the name of the authority that issued the document (mayor of...., ambassador to.....);
• the date of issue;
• the telephone number on which you can be reached;
• proof that you cannot postpone your journey, for example a travel itinerary, flight details, other reservations or a letter from your employer;
• your exact travelling route;
• your current location.

Step 2: Wait for a response and file a police report

The embassy or consulate-general will ask the Ministry of Foreign Affairs for permission to issue an emergency travel document. This usually takes between 1 and 3 working days. If you have not attached a scan or photo of your lost or stolen passport or ID card, the waiting time may be longer.

If the Ministry gives permission, the embassy or consulate-general will contact you to discuss where and when you can apply for your emergency travel document.

Reporting your passport or ID card as lost or stolen

While you wait for a response, you may report the loss or theft of your passport or ID card to the local police. This is not compulsory, but it can be useful. If you file a report, ask the police for written proof. You may need it for insurance purposes or to show the local authorities.

Step 3: Gather the documents that you need

Bring the following documents with you when you make your application:

• a completed passport application form ;
• a completed declaration stating that the travel document is missing (C2 Form);
• two passport photos that meet Dutch requirements. Find out where to obtain a passport photo in South Africa ;
• proof that you are a tourist or that you cannot postpone your journey;
• if you will be travelling by plane, train, bus or boat: tickets for the rest of your journey;
• if possible: a photo or scan of the passport or ID card that was lost or stolen;
• if possible: other identity documents or photos or scans of them;
• if possible: a police report stating that your passport or ID card was lost or stolen.

If the emergency travel document is for a child younger than 18, their parent(s) or guardian(s) must give permission. The applicant must:

• bring photocopies of the passport or ID card of their parent(s) or guardian(s);
• get their parent(s)/guardian(s) to sign the passport application form or fill in a proof of consent .

Step 4: Go to your appointment

The embassy or consulate-general will tell you when and where your appointment is. Bring all the documents listed above with you to your appointment.

You will pay during the appointment. The overview of consular fees in South Africa tells you how much an emergency travel document costs and which payment methods are accepted.

Once your application has been processed, your passport or ID card will be registered internationally as invalid. This means no one will be able to travel on it. If you find your passport or ID card at a later date, you won’t be able to travel on it either.

Step 5: Collect your emergency travel document

The embassy or consulate-general will tell you when and where you can collect your document. Bear in mind that an emergency travel document has a shorter validity period than a passport or ID card.

If the Ministry of Foreign Affairs decides that you need a new passport or ID card instead, the process will take longer. This may happen if, for example, the country you are planning to travel to does not accept Dutch emergency travel documents. In that case you may have to wait for up to 4 weeks.

If you have any questions, please do not hesitate to

• contact the embassy in Pretoria
• contact the consulate-general in Cape Town

South African High Commission

Emergency Travel Certificates

Processing time: 5 – 10 business days

Fee: C $11 (Effective from 01 NOV 2022)

Emergency Travel Certificates are issued to South Africans who has to travel back home (one way to South Africa) urgently for reasons of death, sickness or any other emergency.  It is in a 1 page form and is valid for 9 months from date of issue. It cannot be used to go to other countries except when transiting on your way to South Africa.

Emergency Travel Certificates cannot be issued to people aged 16 and older if they have never applied for ID book. Home Affairs will need to receive the ID Application first. We advise that both applications for Emergency Travel Certificate and first time ID be submitted by people under that category.

Kindly note the following:.

• Applicants for Emergency Travel Certificates are now required to come collect their certificates from The South African Consulate General or the South African High Commission in person. This applies to all applicants aged 16 and older.
• Applications and money orders can be mailed in to start the process to obtain approval from the Department of Home affairs. This takes about 10 business days.
• Applicants will receive an email to inform them when to come to collect certificates after The Consulate or The High Commission has received the approval. The Consulate or the High Commission will administer final fingerprints required to authenticate the Travel Certificate.

Requirements:

• Written motivation for the issuing of the Emergency Travel Certificate, along with any proof of the urgency of the trip (e.g. confirmation of funeral arrangements, doctor’s letter confirming sickness, police report, etc.)
• BI 73  Passport Application form; with signature and left thumb print of people 16 years and older. Section B to be certified by an official who will take your left thumbprint. You have to sign section ‘signature of the applicant’ in the middle of the signature box if you are 16 and older. Page 2 is to be signed by ages 18+. Parents for 17 and below must sign page 2 including declaration. The address section is to be completed with your Canadian residential address and your telephone numbers.
• BI 9 /DHA-9 FORM (COMPULSORY FOR ALL PEOPLE 16 YEARS AND OLDER) – Full set of fingerprints. This form must be submitted by applicants 16 years old and older. Complete in full and sign. Include email where possible. Fingerprints can be taken at the nearest police station, fingerprints taking centers or notary public office. Electronic fingerprints on police cards are not accepted.  This form is not downloadable. Please send a self-addressed stamped envelope with a request for BI-9 to receive this form . Please note that BI-9 is A-4 (30x21cms) size form, which may not be folded. Your stamped envelope should be able to fit unfolded page.
• BI 529 , Determination of citizenship; Compulsory for all applications. When fully completed please ensure that your form is signed and dated. Page 1 is about the applicant and when they left South Africa. Question 9 is important and the reason why you left. Page 2 is about the applicant parents. Complete the information to the best of your ability even if parents are deceased. Don’t forget to sign and write your Canada residential address.
• CONFIRMED FLIGHT ITINERARY PREFERABLY NOT GOING THROUGH COUNTRIES THAT REQUIRE VISAS. REMEMBER: ONCE CERTIFICATE IS ISSUED YOU CANNOT CHANGE THE ROUTE BUT YOU CAN CHANGE YOUR DEPARTURE DATE
• Divorce decree. To be submitted by divorced female applicants who wish to retain their maiden name. Those applicants who wish to change their surname to their new married surname should include a decree of divorce and their current marriage certificate;
• Certified copy of marriage certificate. To be submitted by married women irrespective of whether they will or will not change their surname;
• Certified copy of South African ID book and/or Birth Certificate;
• Certified copy of Exemption Certificate in terms of section 6(2) of the South African Citizenship Act, 1995. To be submitted by applicants with dual citizenship or Notarized sworn affidavit stating that no other citizenship has been acquired;
• Certified copy of Canadian Citizenship Certificate, PR card, study or work permit;
• Notarized certificate of naturalization. To be submitted by applicants who are naturalized South Africans.
• Two identical colour photos
• Be taken with a white background
• 35mm in width and 45mm in height also called immigration size in Canada
• A close-up of your head and top of your shoulders so that your face takes up 70 – 80% of the photograph
• Of high quality with no ink marks or creases and not damaged
• Show you looking directly at the camera
• Have appropriate brightness and contrast
• Be printed on high-quality photo paper
• Show your natural colour
• Show your eyes open and clearly visible – no hair across your face
• Show you facing square onto the camera, not looking over one shoulder (portrait style) or tilted
• Show both edges of your face clearly
• Be taken with uniform lighting and not show shadows or flash reflections on your face and no red-eye
• Show you alone (no chair backs, toys or other people visible)
• Please click here to read more about photo specifications
• Certified copy of your current passport front page
• Money order for CAN $ 11.00 made payable to the “South African Consulate General” in Toronto or to the “South African High Commission” in Ottawa. No cash; no personal cheques please.
• In case of medical emergency we require a letter from the Medical Practitioner in South Africa.
• Death emergency must be supported by Death Certificate from Home Affairs
• Please ensure that you submit two sets of the application: (a) the original application forms with supporting documents, and (b) a copy of the complete set.

All forms to be completed in BLACK ink.

Do NOT to write “N/A” or draw lines through the form if the question does not apply, leave blank space.

Do NOT use wite-out.

South African Airways

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• Democratic Republic of Congo
• Hong Kong, China
• Ivory Coast
• Netherlands
• New Zealand
• Philippines
• Republic of Congo
• Saudi Arabia
• South Africa
• South Korea
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• Taiwan, China
• United Arab Emirates
• United Kingdom
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• Search Search

Travel Documentation

Please ensure you have the correct documentation when you present yourself at check-in, security and Immigration formalities. You must present the same documentation at the boarding gates. For international travel, government regulations require all travellers to be in possession of a valid (return) air ticket, a passport, visa and health documentation (if required) and any other documents that could be required by government regulations. Travellers without the necessary documents will be not be allowed to board to avoid flouting immigration rules.

Passports and Visa - South Africa Collapsed Content

Passport, visa and health requirements can vary according to your country of citizenship and your destination. It is your responsibility as a traveller to ensure you have the correct documents. Please check the requirements with the consulate or embassy of all countries on your itinerary. Failure to comply with visa and/or passport requirements may result in denied boarding. SAA is not responsible for any losses or inconvenience incurred as a result. 

Please note that visitors who wish to travel to South Africa must have a passport that is valid for at least 30 days after their intended return date from South Africa. Visitors with an extended validity on a machine readable passport are not allowed to enter or transit South Africa.

It’s important to note that non-South African passport holders must have at least 1 completely unused visa page for entry or departure endorsements by South African Immigration Service in their passport. Government regulations prohibit airlines from boarding travellers without the required blank visa pages, even if you hold a valid ticket and a valid passport. That requirement for a blank page does not include the page reserved for Observations, Amendments or Endorsements. This rule is not applicable to nationals of South Africa.

South African passports requirements Collapsed Content

Customers travelling to international destinations must ensure that their passports are signed on the space provided at the bottom of the page that lists contact details. This is a requirement from the Department of Home Affairs to which SAA must adhere to. 

Biometric Capturing at South African Ports of Entry Collapsed Content

The Republic of South Africa is currently implementing the biometric capturing system at ports of entry. If you are a non-South African citizen, travelling through the ports of entry you will be expected to provide your fingerprints and photograph at the Immigration counter.

To view the biometric process, click here .

South African Embassies, Consulates and High Commissions Collapsed Content

Click here to view the official website list of South African embassies, consulates and high commissions.

Please note this list only represents those organisations with their own websites. For a complete listing of embassies and consulates representing South Africa abroad, click here .

Travel Requirements for Minors Travelling to and from South Africa Collapsed Content

The South African Department of Home Affairs amended the requirements for minors (children under 18 years) to travel with birth certificates from 11 November 2019. The requirement is only applicable to minors traveling on South African Passports and they may be required to produce, in addition to their passport, a birth certificate or equivalent document which shows the details of both parents for all international travel to and from South Africa. Additional supporting documents may be required should they fall in a specific category. Customers are urged to obtain more information prior to travel.

Further documentation may be required. For full details please visit the Department of Home Affairs website  or refer to the travel advisory.

Travellers will be asked to produce the required documentation at check-in for each flight.

Important contact information:

• The South African Department of Home Affairs ,0800 60 11 90 (toll free from South Africa)
• Your local South African Embassy

For International Passport, Visa and Health requirements, travellers are encouraged to visit the IATA Travel Centre .

SAA's role is to ensure the new Immigration Regulations are communicated and adhered to by its customers, however, SAA is in no way responsible for the Act and the new Immigration Regulations. SAA will ensure it communicates any new amendments to the regulations in a timely manner, however, SAA accepts no liability for any inaccuracies in the content.

Travel Requirements for Minors Travelling to and from Namibia Collapsed Content

Minors younger than 18 years traveling to Namibia must have an unabridged birth certificate. In addition, when traveling: 

a) with an adult who is not their biological parent: an affidavit from their parents giving consent for the minor to travel with the adult is required.  b) with an adult other than a parent/legal guardian: copies of their legal guardians’/parents' passports or documents of identity are required. Contact details of the parents/legal guardians should also be provided.  c) with a parent: an affidavit from the other parent giving consent for the minor to travel is required. A death certificate should be provided if one parent is deceased.  d) unaccompanied: an affidavit from their parents/legal guardians consenting their travel, a letter containing the contact details and residential information of the person who will receive the minor passenger, a copy of the identity document, valid passport or permanent residence permit of the person who will receive the minor passenger, and the contact details of the minor's parents/legal guardians are required.

Travelling to the USA Collapsed Content

The United States Government requires all foreign travellers to hold specific travel documents to enter the country.

South African passport holders will need to apply in person for a visa, and should do so before booking a flight. The US Diplomatic Mission to South Africa says:

• Applicants should be prepared to demonstrate their strong social, economic and/or family ties to South Africa as well as their purpose and duration of travel.
• Flight tickets: Applicants should obtain a visa BEFORE purchasing tickets or making irrevocable travel plans.
• Visa Interviews are by appointment only. We suggest that appointments be scheduled at least 60 days before the travel date wherever possible.
• Appointments are available Monday - Thursday.

For details, see:

http://southafrica.usembassy.gov/index.html

US Visa Waiver Program

Passport holders from other counties may be eligible for the Visa Waiver Program. If so, you can apply for authorisation to enter the US before you travel, using the Electronic System for Travel Authorisation (ESTA). Check your eligibility for the Visa Waiver program here:

http://travel.state.gov/content/visas/en.html

Electronic System for Travel Authorisation

Travellers eligible under Visa Waiver Program must obtain authorisation via the Electronic System for Travel Authorisation (ESTA) prior to travelling to the United States.

This automated system will confirm your eligibility to enter under the Visa Waiver Program and determine whether such travel poses any law enforcement or security risk. Upon completion of the application, you will be notified of your eligibility to travel to the United States.

You can apply by visiting https://esta.cbp.dhs.gov/ and answering all the required questions. Anyone trying to travel without authorisation may be:

• denied boarding
• delayed upon arrival and referred to US Customs and Border Protection for secondary inspection
• required to submit an application and pay a fee
• refused admission into the United States and returned on the next available flight

Application for the ESTA authorisation  costs $14. You must pay by credit or debit card during the online application process.

Before Flying

• Airport Information
• Travelling with Children
• Travelling with Infants
• Unaccompanied Minors
• Special Assistance
• Customs Information
• Travel Restrictions

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South Africa - New York

Emergency travel certificate.

Emergency Travel Certificates are issued to South Africans who have to travel back home urgently for reasons of death, sickness or any other emergency.  It is in a page form and may be issued with validity ranging from a month to a year. Applicants for emergency travel certificates must also apply for permanent passports.

Requirements

Please ensure that you submit two sets of the application: a) the original application forms with supporting documents, and b) a copy of the completed set.

Checklist of Documents to be Submitted:

• DHA-73  –  Passport Application form ; with signature and left thumbprint. Section B is required to be signed and duly stamped by the Police Station or Notary Public to confirm certification.
• Sample Passport Application Form for Minors 
• Sample Passport Application Form for Adults
• DHA-9 form – Full set of fingerprints on DHA-9 form . This form is not downloadable. Please send a self-addressed stamped envelope with a request for DHA-9 to receive this form. This form must be submitted by applicants 16 years old and above. Fingerprints can be taken at the nearest police station, fingerprints taking centers, or a notary public office. Electronic fingerprints on police cards are not accepted.
• See sample DHA-9 form.
• The written motivation for the issuing of the Emergency Travel Certificate, along with any proof of the urgency of the trip (e.g. confirmation of funeral arrangements, doctor’s letter confirming sickness, police report, etc.)
• A schedule of your travel arrangements (flight itinerary)
• Proof of your South African citizenship in the form of your South African identity book, birth certificate or old passport and a copy thereof
• DHA-529 –  Determination of citizenship . This form must be completed by applicants who are 16 years old and above;
• See sample DHA-529 form.
• Divorce decree . To be submitted by all divorced applicants;
• Notarized Marriage Certificate . To be submitted by married applicants irrespective of whether they will or will not change their surname;
• 1) to retain their maiden surnames, or
• 2) wish to use double-barrel surnames;
• Notarized Copy of South African Passport
• Notarized Copy of South African Identity Book or Birth certificate ;
• Notarized Copy of Retention/Exemption Letter , for those who have dual citizenship;
• Notarized certificate of Naturalization . To be submitted by applicants who are naturalized South Africans.
• Loss of Passport Report and Police Report for Loss of Passpor t. To be submitted by applicants who lost their passports and are applying for a new passport;
• Four (4) passport size photos (2″ x 2″) Please note that color photos that comply with the International Civil Aviation Organization (ICAO) standards for passports photo images are required for South African passport applications. [The holder’s signature (persons 16 years old and above) is laser engraved into the passport. To ensure good quality scanned signature for laser engraving into the passport, the signature in the signature box on the passport application form should be in the middle of the box and must not touch the sides of the box. A medium point ballpoint pen should be used to sign the box]. Please ensure that your mouth is closed and your teeth are not showing on the photo. Passport applications in which the photo and signature images do not meet quality standards will be rejected causing delays in the issuance of passports.
• Attention New York Applicants:  The South African Consulate General in New York does not accept pre-paid return envelopes/labels.
• Fees and processing time
• Where to submit your application

Rev. April 3, 2019, 9:47 AMCopyright © 1998-2018 South African Consulate General, New York City.  Managed by Cymbeline Rodriguez. 333 East 38th Street, 9th Floor, New York, NY 1001

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South Africa

Latest update.

Exercise a high degree of caution in South Africa due to the threat of violent crime.

South Africa (PDF 811.22 KB)

Africa (PDF 1.68 MB)

Local emergency contacts

National emergencies.

Call 10111.

Fire and rescue services

Call 10177.

Call 10111, or go to the nearest police station.

Advice levels

Exercise a high degree of caution in South Africa.

• ​​​​​ Protests and large gatherings can occur anywhere in South Africa at any time. Avoid areas affected by protests and demonstrations.  Use major roads where it's safe to do so and verify that alternate routes recommended by your GPS are safe prior to travel. Monitor local media and follow the advice of local authorities. 
• Crime and violence are serious issues across South Africa, including murder, rape, assault, food and drink spiking, robbery and carjacking. South Africa experiences more crime during its rolling blackouts (load-shedding). Be particularly alert in major city centres and township areas and when travelling after dark. Crimes in South Africa often involve the use of weapons.
• Terrorism is a threat worldwide and can occur anywhere at any time. Be alert to possible threats, especially in public places and follow the advice of local authorities. 
• Opportunistic criminals also target travellers at the approaches to Kruger National Park, including Numbi Gate, and at the Lebombo/Komatipoort border. Criminals have also been targeting tourist vehicles at the approaches to Pilanesberg National Park and Sun City Resort.
• Criminals target travellers and their bags at airports and on public transport. Vehicles parked or stopped at intersections are also targeted. Criminals have posed as fake tourist police to extort and rob tourists.
• ATM and credit card fraud are common. Criminals wait near ATMs to rob people who have withdrawn cash. Be aware of your surroundings, and only withdraw small amounts. Keep your credit card with you at all times.
• Respect local wildlife laws. Only use professional guides or tour operators. Follow park regulations and advice from wardens. Don't swim in lakes and rivers due to the risk of wildlife attacks and disease.

Full travel advice: Safety

• HIV/AIDS infection rates are high in South Africa. Take steps to reduce your risk of exposure.
• Malaria and other insect-borne diseases, such as filariasis, are common. Make sure your accommodation is insect-proof. Use insect repellent.
• You must present a yellow fever vaccination certificate if you're over one year old and travelling from a country where yellow fever is widespread. 
• Private hospitals are generally better equipped than public facilities. Medical evacuation is your only option in remote areas.

Full travel advice:  Health

• Drug offences carry severe penalties, including long jail terms.
• Dual nationals must enter and exit South Africa on their South African passport. Penalties for travelling on another passport include fines, refusal of entry and jail.

Full travel advice:  Local laws

• You don't need a visa if you're visiting South Africa for tourism purposes for up to 90 days. In other cases, you'll need a visa. Entry and exit conditions can change at short notice. Contact the nearest embassy or consulate of South Africa for the latest details. 
• If travelling from Namibia to South Africa, you'll need at least two blank pages in your passport.
• Major routes can be subject to protest activities, often with little or no warning. Exercise caution and stay informed when planning travel and driving.
• Before you travel by road, check for any disruption on your route. Use major roads where it's safe to do so and verify that alternate routes recommended by your GPS are safe. There have been instances of travellers being rerouted by their GPS through unsafe areas.
• Rolling blackouts can affect both land and air travel. Confirm with your airline or travel provider.

Full travel advice:  Travel

Local contacts

• The  Consular Services Charter  tells you what the Australian Government can and can't do to help when you're overseas. 
• The  Australian High Commission in Pretoria  can provide consular help to Australians in South Africa.
• To stay up to date with local information, follow the High Commission’s social media accounts.

Full travel advice:  Local contacts

Full advice

Civil unrest and political tension, demonstrations and protests.

Protests and large gatherings can occur anywhere in South Africa at any time. Services may be disrupted. Avoid areas affected by protests and demonstrations. Before you travel by road, check for any disruption on your route and use major roads where it's safe to do so. Verify that alternate routes recommended by your GPS are safe. There have been instances of travellers being rerouted by their GPS through unsafe areas. Follow the advice of local authorities. Monitor local news, radio, and social media for updates.

To protect yourself if you encounter a protest or local tension:

• monitor local media and other sources for updates, including advice on curfews imposed by authorities
• don't attempt to cross protester roadblocks, as this could provoke a violent reaction
• plan for interruptions to phone and internet services
• avoid areas affected by protests or unrest
• contact your airline or tour operator to confirm arrangements before you travel
• follow the instructions of local authorities.

If you're near a demonstration, leave if it's safe to do so.

There have been reports of protesters damaging property belonging to bystanders. Avoid taking photographs or video footage of demonstrations and protests.

More information:

• Demonstrations and civil unrest

Crime and violence are serious issues in South Africa.

Crime rates in South Africa are significantly higher than in Australia and often involve weapons.

Criminals continue to target tourist vehicles along the approaches to Kruger National Park, including Numbi Gate. Avoid Numbi Gate if possible, only travel in daylight hours, stay on main roads, and be aware of potential criminals in the vicinity of all gates and park approaches.

Armed criminals have been targeting tourist buses along the approaches to Pilanesberg National Park and neighbouring Sun City Resort, including near Lekgalong. If you can, avoid the R556 and use alternative routes available on the N4/R565 via Rustenburg. Travel in daylight hours and be aware of potential criminals near all gates and park approaches and when travelling through small towns.

Police in South Africa deal with a high volume of aggravated crime. Their resources are stretched. You may not get the level of service you would in Australia, especially for less serious crimes such as theft and fraud.

The South African Police Service doesn't have a 'Tourist Police' force. Criminals have posed as 'Tourist Police' to extort and rob tourists, including stopping tourist buses to check proof of identity and search luggage.

Crime at airports

Crime in and around airports can occur.

Criminals have robbed arriving passengers, following them from the airport to:

• foreign currency exchange facilities
• tourist accommodation

Theft from luggage also occurs. To avoid this, don't place valuables in checked-in luggage.

Other crimes

Crime in South Africa includes:

• food and drink spiking
• mugging, robbery  and theft, sometimes with weapons and violence

Robberies involving violence can occur at shopping centres. South Africa experiences more crime during its rolling blackouts (load-shedding), including at shopping centres. Be alert at all times.

Assaults and robberies on local commuter and metro trains happen:

• between Johannesburg and Pretoria
• in Cape Town

Theft from hotel rooms and guest houses does happen, including within game parks.

Criminals have stolen bags and backpacks from public places, including restaurants and bars. Be alert in all public spaces.

To avoid theft:

• don't leave luggage and valuables unattended
• place your luggage and valuables in safekeeping facilities

Crime rates are significantly higher after dark.

To protect yourself against crime, avoid travelling to:

• central business districts
• townships, unless with an organised tour run by a reputable company
• isolated beaches, lookouts and picnic areas

There's a threat of kidnapping across South Africa. Kidnappings are generally for financial gain or motivated by criminality. Foreign nationals have been kidnapped in the past. Pay attention to your personal security.

Crime involving vehicles

There have been arson attacks on cargo trucks to block roads in South Africa. Check local media for reports of attacks and avoid these areas. 

If you encounter an attack, don't intervene, don't take pictures or videos, and leave the scene as soon as it is safe to do so.

Thieves posing as vendors or beggars target cars:

• on highways off-ramps
• at intersections
• at traffic lights

'Smash and grab' thefts from vehicles and carjacking are common, particularly:

• on major routes
• at major intersections
• during traffic congestion

Cash-in-transit attacks target armoured courier vans, sometimes using automatic weapons, creating a significant risk of death or serious injury to anyone nearby. Avoid driving alongside, parking next to, or being a pedestrian next to cash drops at banks and other venues.

Criminals also place debris on roads to stop vehicles. Don't stop to clear debris.

Road spiking occurs on South African roads, where criminals place spikes on roads to damage vehicles and force motorists to pull over.

To prevent theft when travelling by car:

• keep doors locked and windows up, even when driving
• keep valuables out of sight
• avoid driving after dark
• maintain situational awareness and stop at designated areas such as petrol stations
• if followed by a suspicious vehicle, go to a police station, petrol station or alert a security company

Attacks against hikers

There have been a number of attacks against hikers by criminals on hiking trails and in national parks and reserves. These have included Lions Head, Signal Hill and Table Mountain near Cape Town.

To prevent attacks when hiking:

• hike in groups
• advise friends, family or your accommodation provider where you are hiking and how long for
• be alert to your surroundings and circumstances.

Crime involving cash and credit cards

ATMs in major cities are common. ATMs in rural areas are less common.

ATM and credit card fraud is common. Criminals use skimming devices to copy your card details onto a blank card.

Criminals wait near ATMs and rob people withdrawing cash.

Criminals use spotters to identify victims who have withdrawn cash or made expensive purchases. Be aware of your surroundings.

To protect yourself against cash and credit card crime:

• only withdraw small amounts of cash at ATMs
• refuse offers of help at ATMs
• keep all ATM and credit card payment slips secure
• keep your credit card in sight at all times when using it

Don't use ATMs that open onto the street. Only use ATMs in controlled areas, such as:

• shopping centres
• inside service stations

Scams are common.

Don't be fooled by scams. If it sounds too good to be true, then it probably is.

If you're a scam victim, don't travel to South Africa to try and get your money back. The risk of assault is too high.

Fake internet friendship, dating and marriage schemes operate from some African countries. These typically take place on internet dating sites or chat rooms.

Someone you meet online may ask you to send money so they can travel to Australia to visit you. As soon as the scammer receives the money, they end their relationship with you.

Some may ask you to travel to Africa to meet them. When you arrive in Africa, they may kidnap, assault or rob you.

Report fraud and scams to the Commercial Crimes Unit of the South African Police Service in Johannesburg on +27 (12) 743 0148 or +27 (11) 220 4052

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth. 

Social media can also be risky in destinations where there are social or political tensions or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media. 

More information:   

• Cyber security when travelling overseas  

Power shortages and rolling blackouts (Load-shedding)

Rolling blackouts (load shedding) are occurring throughout South Africa, which are affecting private residences, businesses, municipal lighting, traffic lights, and hotels. 

Blackouts can also affect water availability, internet connectivity, mobile phone network coverage, fuel availability, residential security features, and food supply. 

Power outages can potentially increase crime; for example, traffic jams due to power outages provide opportunities for smash-and-grab crime. Residences can be targeted when lights are out, and security systems are not functioning. Ongoing conditions have led to increased protests and demonstrations, and in some cases, civil unrest, throughout the country.  

Be prepared for issues that may arise from blackouts: 

• have a communications plan for when there is no or limited power (landline locations, external mobile phone battery/power banks, additional charging cords, hard copies of important numbers).
• maintain several days’ worth of non-perishable food, drinking water, and other essential items, including medicine and first aid supplies. 
• store torches, batteries, radios and basic tools in quick-access locations.  
• identify safe areas around the city, including hotels, hospitals or police stations that may not lose power. 
• monitor local media and follow the instructions of local authorities. 

Terrorism is a threat worldwide. An attack could happen anywhere and at any time.

• Consider likely terrorist targets and the level of security provided, including places visited by foreigners, such as shopping centres.
• Always be alert to possible threats, especially in public places.
• Report any suspicious items or activities to the police.

In July 2020, ISIL (Daesh) issued a warning via its digital newspaper that its fighters would start attacking Western gas interests in Mozambique 'sooner or later' and also warned it could conduct attacks in South Africa because of South Africa's involvement in anti-ISIL operations in Mozambique. 

In October 2022, there were reports of terrorists planning an attack in Sandton, Johannesburg.

To reduce your risks:

• take official warnings seriously
• monitor the media for threats

If there's a terrorist attack:

• leave the affected area immediately if it's safe
• avoid the area afterwards in case of more attacks.

Adventure activities

Wildlife safety.

Respect local wildlife laws. Maintain a safe and legal distance when observing wildlife.

Only use reputable and professional guides or tour operators.

Follow park rules and the advice of wardens.

Swimming safety

Be cautious about swimming in lakes and rivers due to the risk of wildlife attacks or waterborne disease.

Climate and natural disasters

Flooding, landslides, bushfires, tsunamis, severe weather.

If a  natural disaster  happens:

• follow the advice of local authorities
• secure your passport in a safe, waterproof place
• keep in touch with your friends and family
• ask your tour operator if tourist services at your destination have been affected.
• Global Disaster Alert and Coordination System

Travel insurance

Get comprehensive  travel insurance  before you leave. 

Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won’t pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away.

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

• General health advice
• Healthy holiday tips  (Healthdirect Australia)

Medications

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you bring restricted medication or don't have the right documents, you could:

• be arrested
• have your medication confiscated

This includes countries where you don't leave the airport.

If you intend to bring medicine, check if:

• there's a limit on how much you can take
• whether you need any certifications

If your medication is illegal in South Africa, ask your doctor in Australia about alternatives.

Take enough legal medicine so you remain in good health on your trip.

Carry a copy of your prescription or a letter from your doctor stating:

• what the medication is
• your required dosage
• that it's for personal use

Health risks

Yellow fever

If you're travelling from a country where yellow fever is widespread, you'll need a valid yellow fever vaccination certificate to enter South Africa. This doesn't apply to a child aged under 1 year.

If you can't show proof of vaccination, authorities may not let you enter.

You can't get vaccinated when you arrive.

The rate of  HIV/AIDS  infection in South Africa is very high.

Take steps to reduce your risk of exposure to the virus.

Victims of violent crime, especially rape, should seek immediate medical help.

Insect-borne diseases

Malaria  is present in parts of South Africa, especially:

• remote areas in the far north
• remote areas in the east
• Kruger National Park

The 90km area along the border with Mozambique and Zimbabwe is a designated malaria risk zone. Some areas nearby may have a malaria risk during the year.

Other insect-borne diseases, including  filariasis , are also prevalent.

To protect yourself from disease:

• make sure your accommodation is insect-proof
• use insect repellent
• wear long, loose, light-coloured clothing

Take medicine to prevent malaria if travelling to an area where it's common.

Cholera  mainly occurs in rural areas. More serious outbreaks can happen from time to time.

To protect yourself against cholera:

• avoid ice cubes
• avoid raw and undercooked food, such as salads
• be strict with your hygiene habits if you travel in rural areas
• drink boiled water or bottled water with sealed lids

Tap water in major cities is generally safe to drink.

• Infectious diseases

Other health risks

Waterborne, foodborne and other infectious diseases are prevalent.

Diseases include:

• drug-resistant  tuberculosis
• Rift Valley virus
• bilharzia (schistosomiasis)

Serious outbreaks sometimes occur.

To protect yourself from illness:

• avoid contact with animal tissues or blood when visiting farms or game reserves
• only drink pasteurised or homogenised milk
• don't eat raw meat
• don't swim in freshwater
• avoid contact with dogs and other mammals

If you're bitten or scratched by an animal, get medical help immediately. Seek medical advice if you have a fever or diarrhoea.

Medical care

Medical facilities.

The standard of medical facilities in South Africa varies.

Public medical facilities are generally low standard compared with Australia. Private hospitals are often better equipped.

Many regional hospitals only provide basic facilities.

There's no shared healthcare agreement between Australia and South Africa.

Before admitting you, hospitals usually ask for:

• confirmation of medical insurance
• up-front deposit for services
• public hospitals will treat foreigners for free, but the level of care varies.

In remote areas, air evacuation to a major city is sometimes the only option in an emergency. Medical evacuation can be very expensive.

Decompression chambers are located at:

• St Augustine's Hospital, Durban
• Milpark Hospital, Johannesburg
• Eugene Marais Hospital, Pretoria

You're subject to all local laws and penalties, including those that appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our  Consular Services Charter . But we can't get you out of trouble or out of jail.

If you're detained or arrested, you need to ask officials to tell the Australian High Commission in Pretoria. 

• Arrested or in prison

Penalties for drug offences are severe and include long prison sentences.

• Carrying or using drugs

Commercial surrogacy

Get legal help if you're visiting South Africa for commercial surrogacy.

Australian laws

Some Australian criminal laws still apply when you’re overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law

Dual citizenship

You can't enter or exit South Africa on an  Australian passport  if you're an Australian-South African dual national.

If you try, you may be:

• turned away from border points
• jailed for up to 12 months

If you're unsure if you will be treated as a South African dual national, check with:

• the South African Department of Home Affairs
• the nearest South African embassy or consulate.
• Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

Visa-free travel for short stays

You don't need a visa if you're visiting South Africa for tourism purposes for up to 90 days. In other cases, you'll need a visa.

Leaving and re-entering South Africa won't automatically give you another 90 days.

Check South Africa's immigration rules about:

• overstaying visas
• working in or migrating to South Africa
• changing your visa status
• extending your visa by travelling to a neighbouring country and attempting to return
• South African Department of Home Affairs

Other formalities

South African dual nationals can’t enter or leave South Africa with a foreign passport. See  Laws

South African authorities:

• don't accept  provisional travel documents
• do accept Australian emergency passports

Travel with children

Children travelling on a valid passport with one or both parents are no longer required to present a birth certificate, parental consent letter and other supporting documentation. However, this is a requirement for other situations, such as unaccompanied minors travelling (under the age of 18) or legal guardianship.

To check the requirements for other situations, such as legal guardianship or unaccompanied travelling minors, visit the South African Department of Home Affairs. 

If travelling from Namibia to South Africa, make sure you have at least two blank pages in your passport.

Some countries won’t let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you’re just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than 6 months.

The Australian Government does not set these rules. Check your passport’s expiry date before you travel. If you’re not sure it’ll be valid for long enough, consider getting  a new passport .

Your passport must have at least 2 completely blank pages to endorse your entry permit on.

If your passport doesn't comply with these requirements, authorities may stop you from boarding.

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the  Australian Passport Information Service .
• If you're overseas, contact the nearest  Australian embassy or consulate .

Carry copies of a recent passport photo with you. You may need to replace your passport while you're overseas.

• South African High Commission in Australia

Passport with 'X' gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers. 

More information:  

LGBTI travellers  

There are limits to how much money you can bring into South Africa. Foreign nationals can enter with a maximum of either:

• 25,000 Rand (ZAR)
• foreign currency equivalent to $US10,000

You may have to declare the amount of money you're carrying when you arrive or leave.

Local travel

Power Shortages and Rolling Blackouts (Load Shedding)

Rolling blackouts (load shedding) occur throughout South Africa, affecting traffic lights and causing road congestion and delays. It may also affect other modes of travel, such as air and rail travel. Check with your airline or travel provider.

Public transport

Avoid using minibus taxis. Ask your accommodation host or tour guide for advice about using public transport.

Book local transport through a reputable provider.

• Transport and getting around safely

Taxis and rideshare services

Tensions between metered taxis and rideshare drivers can escalate to violence.

Be careful:

• around train stations
• when travelling to and from airports

Avoid catching a rideshare service that is close to a metered taxi.

Driving permit

To drive in South Africa, you must:

• have a valid Australian driver's licence, and
• be at least 18 years of age

Driving without the correct licence can affect your insurance.

If you move to South Africa, you can swap your Australian driver's licence for a South African licence. You must do so within the first 12 months of your residency. Contact the issuing road authority if you're requested to obtain a verification of your driver's licence to convert your licence. 

If you're going to ride a motorcycle, check whether your travel insurance policy covers you. Always wear a helmet.

Use extreme caution on roads.

Road travel

There have been arson attacks on cargo trucks across South Africa. These attacks can cause damage to infrastructure, road closures and lengthy delays. Before you travel by road, check for any disruption on your route and use major roads where it's safe to do so. Verify that alternate routes recommended by your GPS are safe using verified sources. Monitor local news, radio, and social media for updates. There have been instances of travellers being rerouted by their GPS through unsafe areas. Follow the advice of local authorities. 

Road conditions are generally good but can vary, especially in rural areas.

Hazards in urban and rural areas include:

• excessive speed
• poor driving skills
• difficult conditions
• pedestrians and animals straying onto roads, especially at night
• drunk driving, especially at night

People have been attacked travelling on alternate and secondary roads to Cape Town International Airport. When travelling to or from the Cape Town International Airport:

• remain on the M2 or N2 highways if safe to do so
• avoid detours through Borchard’s Quarry Road leading to Nyanga
• Airport transfers are available

You're more likely to be killed in a motor vehicle accident in South Africa than in Australia.

• Driving or riding

Emergencies

Depending on what you need, contact your:

• friends and family
• travel agent
• insurance provider

National emergencies                                                                      

Medical emergencies.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the  Consular Services Charter  for what the Australian Government can and can't do to help you overseas.

Australian High Commission, Pretoria

292 Orient Street Arcadia Pretoria, South Africa Phone: (+27 12) 423 6000 Fax: (+27 12) 342 8442 Email:  [email protected] Website:  southafrica.embassy.gov.au Facebook:  Australian High Commission in South Africa Twitter:  @AuHCSouthAfrica

Check the High Commission website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

Travelling to South Africa?

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Home Affairs announces new fees for passports, travel documents

Home Affairs Minister, Dr Aaron Motsoaledi, has announced new fee amendments for South African passports and travel documents in terms of section 4(1)(e) of the South African Passports and Travel Documents Act, 1994 (Act No. 4 of 1994), and in consultation with the Minister of Finance.

The amended fees, which were published in the Government Gazette No. 47256 (attached) on 06 October 2022, come into operation on 1 November 2022.

Section 4(1)(e) of the South African Passports and Travel Documents Act, 1994, enables the Minister of Home Affairs to make regulations regarding the fees payable for the issuance of a South African Passport or Travel Document, in consultation with the Minister of Finance.

The changes to passport and travel document fees were informed by the outcome of a bench-marking exercise with other countries which found that South African tariffs were up to three times lower.

The decision was also informed by the fact that production costs are much higher than what people are paying for passports. This means the Government is heavily subsidising passport holders when such a subsidy is not realised for ordinary ID applicants.

“We believe that the people who are able to travel out of the country are financially better off than ordinary citizens and they don’t need to be subsidised in the manner we have been doing,” said Minister Motsoaledi.

The fees payable for the issuing of South African passports and travel documents were last adjusted in 2011.

There are different fees for applications made in South Africa and those coming from abroad.

The fees payable in respect of applications for a South African passport or travel document made within the Republic are as follows:

•        Adult passport R600 for 32 pages (current fee R400); R1 200 for 48 pages (maxi, current fee R800).

•        Child passport R600 (current fee R400).

•        Official passport R600 (currently no charge).

•        Diplomatic passport R600 (currently no charge).

•        Document for travel purposes R600 (current fee R300).

•        Crew member certificate R600 (current fee R350).

The fees payable in respect of applications for a South African passport or travel document made outside of the Republic, at Missions, Embassies or Consulates, are as follows:

•        Adult passport R1 200 for 32 pages (current fee R400); R2 400 for 48 pages (maxi, current fee R800).

•        Child passport R1 200 (current fee R400).

•        Emergency travel certificate R140 (current fee R140).

“Once more, we wish to advise our people that there is nothing called an emergency passport. The emergency travel certificate mentioned above is a document available only to South Africans stranded abroad. It helps them to come back home and when they arrive, the usefulness of the document lapses.

“There is no emergency travel certificate for South Africans who need to travel abroad,” said Minister Motsoaledi. – SAnews.gov.za

• Emergency Travel Document

Emergency travel documents may be issued to a citizen of the United Republic of Tanzania who is travelling on an emergency journey. It may also be issued to a citizen of the United Republic who is stranded abroad and cannot get a passport.

Requirements for Obtaining Emergency Travel Document

• Applicant’s Birth certificate or an Affidavit of birth
• Birth Certificate or Affidavit of birth of a parent or Certificate of Naturalisation;
• National ID Card (issued by NIDA)
• An introduction letter from Ward Executive Officer OR
• A fee of 20,000 ( or 20 USD If applicant is outside the country)

If the applicant is outside the country, he must submit a Police Loss Report

• Passports and Travel Documents
• Ordinary Passport
• Service Passport
• Diplomatic Passport
• Certificate of Identity
• Geneva Convention Travel Document
• Supporting Documents for Specific Trips.
• Application for Replacement of Passports and Travel Documents.
• Requirements for Replacement of Stolen or Lost Passports.
• Revocation of a Passports and Travel Documents
• Application Fee for Electronic Passports and Travel Document

• Email :- hoc[dot]jburg[at]mea[dot]gov[dot]in
• Skip to main content
• Consular Emergency Number : +27 6630 36144

#Villa 67, KG 9 Avenue, Nyarutarama, Kigali.

• Emergency Travel Document

Consular Services

•   Emergency Travel Document

Emergency Certificate (EC)

Emergency Certificate is issued to Indian Nationals only and is intended for one way travel to India only. The Applicant has to visit, in person to the consulate, to submit the application.

• Application form for issuance of Emergency Certificate (EC) should be filled online at the following link: https://portal5.passportindia.gov.in .
• Self-attested copies of passport's first & last pages including all the pages of observation (if any), made by the Passport Issuing Authority.
• A copy of passport page containing visa/work permit/permanent residence status;
• Four passport sized photographs (coloured);
• An Affidavit stating how and where the Passport got lost or stolen/damaged (Annexure "L"), can be downloaded from https://www.passportindia.gov.in/AppOnlineProject/pdf/AnnexureL.pdf;
• Copy of police report including case no. stating the circumstances in which passport is lost (in case of lost passport);
• A copy of valid air-ticket to return to India;
• Proof of Residential address in South Africa;
• Duly filled Personal Particular Form;
• Any other document as specified by the Consular Officer;

PROCESSING TIME:  THREE WORKING DAYS Please click here for the Banking details page and visiting hours, please click here for fee details.

Miscellaneous Form

• Fees for Passport/OCI/Misc Services
• Manual Visa Form
• Announcement of new Passport Rules
• Re-Issue Of Passport In Lieu Of Lost/stolen Passport
• Issue Of Passport To A Minor Child born in South Africa
• Re-Issuance Of Passport On Expiry Of Its Validity
• Re-Issue Of Fresh Passport upon Change Of Name/ change of passport particulars
• Re-Issue Of Passport For Change In Surname After Marriage
• Re-Issue Of Passport In Lieu Of Damaged Passport
• Re-Issue Of Passport on Exhaustion of Pages
• Indians in Distress
• Translation of Indian Driving License
• Bank Details and Timings
• New Indian Passport/Visa Centre
• Passport Fees
• Requirements Of Documents Related to Passport Services Offered to Indian Nationals
• Passport-FAQ
• Passport-Application Status
• General Visa Instructions
• Visa Application Form
• Processing Time
• Foreigners (Other than South African Nationals)
• Pakistan Nationals and Persons from Pakistan Origin
• Applications Sent by Courier/Post
• Online Visa Application
• Q & A on Online Application
• Types of Visas and Their Requirements
• Frequently Asked Questions (FAQ's)
• Attestation of Academic Degrees
• Attestation of Documents
• Attestation of GPA by Foreigner
• Attestation of GPA by Indian Passport Holder
• Birth Certificate
• Death Case Related Procedure
• NOC for child passport in India
• Child Birth Registration
• OCI/PIO Cards
• Tracing the Roots' Programme
• General Guidelines for Passport Applicants
• Conversion of PIO into OCI
• FAQs on Marital Disputes
• Non-Impediment letter
• Registration of NRIs/PIOs/OCIs
• Mandatory Biometric Enrolment for Indian Visa
• Open House to Address Grievances
• Consular Assistance

Cruise worker accused of stabbing 3 with scissors arrested in Alaska

Federal officials arrested a man accused of assault with a deadly weapon after an incident on a Norwegian ship.

A 35-year-old man working for Norwegian Cruise Line was arrested in Juneau, Alaska, on Tuesday after allegedly stabbing three people aboard a ship with medical scissors on Monday.

The U.S. District Attorney’s office charged Ntando Sogoni, identified as a South African national, with assault with a dangerous weapon within maritime and territorial jurisdiction. Sogoni faces up to 10 years in prison if convicted.

According to an affidavit from FBI Special Agent Matthew Judy, Norwegian hired Sogoni the day before the stabbing. He joined the Norwegian Encore in Seattle.

The affidavit said that crew members saw Sogoni trying to deploy a lifeboat on Sunday and that security officers escorted him to a medical center for an assessment. He then “became irrational and attempted to leave.” The FBI said Sogoni attacked a security guard and a nurse before running into a room where a 75-year-old woman was being examined.

Using a pair of scissors, the affidavit said, Sogoni stabbed the woman in the arm, hand and face. Security officers intervened, and Sogoni stabbed two guards in the head and back. None of the injuries were life-threatening, according to the affidavit.

Sogoni was detained and held in a jail on the ship until it arrived at its next port in Juneau, according to the affidavit. Based on information from Norwegian security, the stabbing is estimated to have occurred at 1:50 a.m. west of Vancouver Island, B.C.

Norwegian did not comment on the status of the victims or what vetting Sogoni received before beginning employment. The company told The Washington Post that it is assisting authorities in the investigation.

“We condemn violent behavior of this nature and are committed to the safety and security of all crew members and guests on our ships,” Norwegian said in an email statement. “We commend the onboard security team for their brave actions.”

The company did not confirm whether the trip continued as scheduled, but online cruise trackers show the Encore in Skagway, Alaska, as of Wednesday — aligning with the cruise itinerary.

More cruise news

Living at sea: Travelers on a 9-month world cruise are going viral on social media. For some travelers, not even nine months was enough time on a ship; they sold cars, moved out of their homes and prepared to set sail for three years . That plan fell apart, but a 3.5-year version is waiting in the wings.

Passengers beware: It’s not all buffets and dance contests. Crime data reported by cruise lines show that the number of sex crimes has increased compared to previous years. And though man-overboard cases are rare, they are usually deadly .

The more you know: If you’re cruise-curious, here are six tips from a newcomer. Remember that in most cases, extra fees and add-ons will increase the seemingly cheap price of a sailing. And if you happen to get sick , know what to expect on board.