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The top 7 online travel agents for the best holiday deals

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Online travel agents are plentiful, but which ones offer the best deals and are actually trustworthy? Here’s our expert view…

As the world opens up again, many of us are already packing our bags and seeking out our next adventure. However, with so many online travel agents – literally hundreds – it’s tricky to know where to start.

Whether you’re looking for a city break, a far-flung adventure or a package beach holiday, there’s something out there to suit all tastes and budgets.

Consider whether you want to build your own break or simply pick a destination, book and go, before following our handy guide to the best online travel booking websites and online travel agents.

Why we rate it:  Expedia is a household name in the travel world and probably one of the most popular online travel agents thanks to its build-your-own approach to booking a break. You can use it to book stays, flights, packages, cars and things to do – often with more flexibility than some other sites as you’re not tied to one airline, for example.

Let’s say you’re booking a city break – you select your room, then your departing flight and finally your return flight, with plenty of accommodation types and flight options to choose between – meaning you can go when and where you want. That said, the sheer range of choice can be overwhelming, so travellers who want more guidance and support should perhaps look elsewhere.

Top tip: Join the Expedia Rewards programme and earn points to access benefits such as special prices and earn points, which you can redeem on future bookings.

ATOL protected: Yes

READ MORE: The best UK websites for travel deals & holiday discounts

2. On The Beach

Why we rate it: More than two-thirds (68%) of people rated their experience with On The Beach as excellent on Trustpilot and in 2017 the website won the Feefo Trusted Service Award. The website offers a basic set of booking tools for short and medium haul flights and hotels in Europe.

Its search isn’t as sophisticated as some, as filters are quite basic and the ‘view on map’ option is hidden away in the top right-hand corner of results, so On The Beach is perhaps best for those who know what they want, rather than anyone looking for inspiration. However, it does let users select regions to travel from, such as northwest England instead of just Manchester and Liverpool, for example.

Top tip: One key benefit offered by On The Beach is the option to pay for your holiday in instalments after putting down a low deposit. It also offers extras such as insurance, car hire, airport lounge booking, transfers and parking. 

3. Hays Travel

Why we rate it: Founded in the back of a Co Durham store in 1980, Hays Travel is now the UK’s largest independent travel agent having bought all of Thomas Cook’s stores in 2019. Once only found in the northeast of England, there are now about 450 branches across the UK. Its website offers a range of deals to popular holiday destinations, although its search function is pretty simple.

Hays Travel prides itself on providing good value and low-cost holidays, and offers a Peace of Mind Guarantee that offers free amendments up to 14 days before your departure date. If Hays Travel has to cancel your trip for any reason, it promises a refund within 14 days. It’s also got a network of customer service advisers who can be reached by phone.

Top tip: If you’re looking to travel on a flight within 48 hours, contact a member of the sales team directly by phone on 0808 231 2545.

READ MORE: 30 secrets travel agents know that you don’t

4. Jet2holidays.com

Why we rate it: Jet2holidays.com gets an impressive 4.5 / 5 score on Trustpilot and offers a range of European package holidays, city breaks and villa stays, as well as flights from 10 regional airports across the UK. You can also book direct flights through Jet2.com, although remember you won’t be ATOL protected if you book a hotel separately.

The company prides itself on providing VIP customer service and has been awarded for it too. Jet2holidays.com also claims to have more in-resort customer helpers than rivals and includes baggage, transfers and reasonable flight times. It also lets you pay in full, part pay or pay monthly – whatever suits you.

Top tip: People travelling on their own will appreciate the solo-traveller discount. Jet2holidays.com also offers some adults-only resorts.

5. Trailfinders

Why we rate it: Trailfinders describes itself as ‘The Travel Experts’ and it’s 5-star rating on Trustpilot would indicate that plenty of customers agree with that moniker. This is the agency to go to for more tailor-made trips to far-flung places – be it driving across the Rockies, snorkelling on the Gold Coast or going on safari in Kenya.

If you’re looking to book all of your trips online, this isn’t the service for you. However, it’s great for inspiration before you call to speak to one of its expert travel consultants. Trailfinders trips aren’t as budget-friendly as some of its rivals but the service is worth it.

Top tip: Sign up to its newsletter to receive the latest offers and inspiration and if you do book a trip, download its Viewtrail app to have all the relevant information at your fingertips.

Why we rate it: Opodo is part of ODIGEO, one of the world’s largest online travel companies and serving 18 million customers across 46 countries. It’s been praised for being the best airline booking site and as an online travel agency with several awards.

One of the best things about this site is it allows you to split your journey across different airlines to ensure you get the best deals – and there are hundreds of airlines to compare, meaning you’re unlikely to miss out on a bargain.

Top tip: Download the Opodo app and get £10 off with the code OPODO10.

7. Lastminute.com

Why we rate it: A trusted booking service since 1998, you can also book flights, hotels, packages, theatre trips, experiences and Eurostar journeys through Lastminute.com .

Lastminute.com describes itself as Europe's travel-tech leader in package holidays. There are plenty of pictures and the hotel selection tool using the map is pretty funky, although it can be a bit slow to load. Be wary if you need to use its hotline to speak to someone in person as it’s 13p a minute, plus any access charge.

Top tip: The site also offers ‘top secret’ hotels deals , with discounts of up to 40%. You won’t know which hotel you’re booking until you’ve paid, but will be guaranteed a certain level of service (usually 4 or 5-stars) and offered an indication of where it’s located.

ATOL Protected: Yes

Lead image:  Martin Valigursky/Shutterstock

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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The Best Time to Book Holiday Travel? ‘Basically Now.’

Avoid New York City, Orlando and Las Vegas. Consider Lisbon, Athens or Dublin for Thanksgiving, and stay home for Christmas, when travel costs will be the highest in five years.

By Elaine Glusac

According to the travel industry, it’s time to get nervous about the holidays, specifically Thanksgiving and Christmas travel.

Travel’s recovery, while good for the economy, means that reservations and rates for everything from flights to hotels, vacation rental homes and rental cars will likely be higher than last year, when the emergence of the Omicron variant dashed many holiday plans, and in some cases even higher than in 2019.

“The pent-up demand for travel in 2022 is alive and well as we head into the holidays,” said Diana Hechler, the president of D. Tours Travel , an agency in Larchmont, N.Y.

Flight patterns

Historically, the holidays were always among the busiest and most expensive times to travel, and some predict this year will look more familiar than the last two.

“What we’re seeing from an airfare perspective is a renormalization,” said Scott Keyes, the founder of Scott’s Cheap Flights , a subscription service that finds inexpensive airfares. “Things look more like 2019 now than at any time since the pandemic began.”

He described it as a “smoothing out” of demand after the bust of the pandemic and the explosion of travel last spring, and a return to regular patterns, including consistent bumps in prices as the holidays get closer.

In other words, the era of the last-minute flight deal is over.

“The best time to have booked those Thanksgiving and Christmas flights was June and July, and the second best is basically now,” Mr. Keyes said.

Based on recent flight searches at the search engine Kayak , the average price for round-trip domestic travel during Thanksgiving week this year is $468, up nearly 50 percent from last year, and 30 percent more than in 2019. New York City, Orlando and Las Vegas were the most searched cities.

The same data shows an even higher jump at Christmas, to $574 for the average domestic flight during Christmas week, up 50 percent over prepandemic fares.

With more people working remotely, many travelers have more flexibility over when to fly. In that case, you may be able to shave a few dollars off airfares by following the advice of Expedia , the online travel agency. Its data shows that fliers can save 30 percent, on average, by flying on the Monday before Thanksgiving compared to the prior weekend. Returning home post-feast, Friday, Nov. 25, and Monday, the 28th, are the cheapest days to fly, saving five to 10 percent compared to Sunday, Nov. 27.

Over Christmas week, Expedia found ticket prices are around 20 percent cheaper on Monday, the 19th, and Tuesday, the 20th, compared to Sat., Dec. 17.

Based on 33 billion price quotes over the past five years, the booking app Hopper recommends making travel plans no later than Oct. 20. The service predicts that tickets will rise $10 a day from the end of October through Thanksgiving. The same pattern will take hold for Christmas week flights beginning in mid-November.

In late September, Jessica Stroup, a physical therapist in Chicago, used Google Flights to start tracking December flights to Syracuse, N.Y. From $194 round trip, they began to inch up by early October, convincing her to act when they hit $214. “It was up $10 and then $5 and I just knew we had to buy,” Ms. Stroup said.

Hopper’s lead economist, Hayley Berg, predicted that Christmas 2022 “will be the most expensive in five years” thanks to a variety of factors, including jet fuel prices, inflation, a low supply of seats as airlines continue to restrain capacity and high expected demand. Thanksgiving rates are currently in line with 2019.

‘The hidden best week’

For bargains, holiday-season travelers should look abroad, particularly in late November, when domestic travel is expensive.

“I like to call Thanksgiving the hidden best week for international travel,” Mr. Keyes said. “Essentially, it’s one of the cheapest times to travel for the whole year.”

To illustrate that point, he recently priced round-trip tickets from New York City to Cedar Rapids, Iowa, at $567 and to Lisbon for $429. Dublin, he added, was widely on sale from many American airports, with fares under $600 round trip.

“Also, hotels, car rentals, everything will be at low-season rates,” he added.

Similarly, in a recent email campaign, Kayak flagged round-trip flights to foreign destinations as cheaper than domestic ones over Thanksgiving week. From San Francisco, it found flights to Athens at $684 compared to Orlando at $687. From Denver, it suggested Mexico City at $429 compared to a trip to New York City at $478. From Miami, it listed Lima, Peru, at $399 as cheaper than getting to Austin at $425.

Still, it won’t pay to wait to make a decision on traveling abroad at Thanksgiving. Virtuoso , the consortium of travel agencies, expects bookings to surge for international travel in the next seven weeks as more than half of its international bookings by Americans for Thanksgiving travel in 2019 and 2021 were made in October and November.

Not all foreign travel will be cheaper. Caribbean destinations, for example, often experience a Thanksgiving bump.

“Generally, we recommend going against the crowds and avoiding those for the major holidays,” said Jonathan Alder, the chief executive at Jonathan’s Travels , a Los Angeles-based agency, who is encouraging clients to consider travel abroad to places like Europe and Japan. “With the yen, euro and pound very low right now, travelers are definitely in store for a far better value than they would get at a beach destination.”

Rental home holidays

The pandemic gave rise to the trend of renting a vacation home, rather than gathering at a family home, according to vacation rental services.

HomeToGo said holiday rental searches are up 30 percent compared to before the pandemic. Average nightly rates on the platform are $395 over Thanksgiving and $424 over Christmas and New Year’s Eve, or roughly 60 to 70 percent higher than other weeks in November and December.

Holiday reservations to date at RedWeek , which rents timeshares in popular resort destinations, are outpacing last year and are more than triple bookings for Christmas 2019 and four times those made for Thanksgiving that year.

Searches on the vacation home rental site Vrbo for the holiday season are up nearly 10 percent over last year, with strong bookings in popular coastal destinations in Hawaii and North Carolina.

At AvantStay , which rents out more than 1,000 vacation homes in the United States, Thanksgiving week bookings are up almost six times those made in 2019 and Christmas week reservations are almost quadruple compared to the same period before the pandemic.

Home-like hotels are riding the intimacy wave, too. While it normally sells out one to two months before the holidays, Deer Path Inn , which is modeled on an English mansion, in Lake Forest, Ill., booked up six months in advance this year, with Christmas reservations tripling 2019 results, which management attributes to increased family vacations and staycations for locals over the holidays.

‘Festive season’ renewed

In industry parlance, “festive season,” or the holiday period between Christmas and New Year’s when travelers book resort destination vacations, is back this year.

According to Priceline , holiday travelers are bullish on Hawaii, where flight searches are up five times year over year from Thanksgiving through New Year’s. Other popular destinations include Palm Springs, Calif.; St. Thomas, in the U.S. Virgin Islands; and Jackson, Wyo.

Even without the huge numbers of Asian travelers visiting Hawaii as they did prepandemic, holiday rates in the Highgate hotel portfolio for properties on Maui and Oahu are 20 percent above 2019. Rates for Royal Lahaina Maui over Christmas start at $725.  

“By this past May, space was already at a premium” in the Caribbean and Hawaii, according to Ms. Hechler, the travel adviser with D. Tours Travel.

Management of the Rosewood Bermuda expects the island resort to be three-quarters full Dec. 24 to 31, an increase of 20 percent from last year and, with rates recently starting at $625, up about $250 a night.

As an expanding list of foreign destinations reopen, many people are forgoing traditional destinations for more adventurous trips.

“Continuing the trend post-Covid lockdown, we’re sending more clients to exotic destinations,” said Avery Harris, the director of marketing for Viking Travel , an agency in Chapel Hill, N.C., listing client trips planned to cruise the Nile in Egypt and hike in New Zealand. “People seem to be doing more traveling for the experience, rather than traveling to relax and escape.”

Kyte , a car rental service in the United States, is tracking longer rental terms, sometimes four and six weeks, over the holidays.

“This year the holidays will also be more about ‘exploration’ compared to the ‘getting together’ that we’ve seen last year,” wrote Ludwig Schoenack, a co-founder of Kyte, in an email. “While people will definitely look to visit family, the sky is the limit with travel bans lifted.”

Elaine Glusac writes the Frugal Traveler column. Follow her on Instagram: @eglusac .

52 Places for a Changed World

The 2022 list highlights places around the globe where travelers can be part of the solution.

Follow New York Times Travel on Instagram , Twitter and Facebook . And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places for a Changed World for 2022.

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Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

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14 sustainable travel companies you can feel good about booking with

Do some good while seeing the world when you book with these ethical and sustainable travel companies

While we don’t want to labour on the negatives, you don’t need to be an expert or activist to understand that we are in a climate pinch. It seems a little contradictory to fear for the future while excitedly encouraging international travel, but we humans are an innovative bunch. Exploring the globe doesn’t need to be devastating, and being a responsible traveller doesn’t mean lectures and negativity. Whether you call it eco-travel, sustainable, ethical, regenerative or eco-travel, there is plenty to get excited about.

An increasing number of sustainable travel companies are creating itineraries that allow curious minds to see the world while keeping the impact down. The experiences are awe-inspiring, from hiking remote mountaintops to embracing the world’s most impressive national parks, allowing visitors to engage with destinations in a way that extends far beyond the superficial. If you’re looking for an ethical and environmentally driven travel company for your next adventure, look no further.

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Sustainable travel companies

1.  Byway Travel

In an ambitious mission statement, UK travel platform Byway declares that its goal is to make flight-free holidays a mainstream holiday choice. Their way of doing so? By helping people discover the beauty of slow, overland travel across the British Isles and Europe . Founder and CEO Cat Jones launched the now B Corporation-certified company during the first Covid lockdown, determined to find a way to reduce flight emissions. Her explanation was simple: If we continue on the current trajectory, emissions from flying are due to triple by 2050. 

2.  Gondwana Ecotours

Named after the ancient supercontinent that gradually split to become the land masses we recognize today, Gondwana Ecotours says its mission is to bring people from different continents closer together, one trip at a time. The New Orleans -based company specializes in small group and private tours that take on exhilarating experiences around the globe, such as gorilla trekking in Rwanda and eco-adventures in Patagonia and Mendoza.

A key component of Gondwana is its network of guides who live in the communities visited, adding personal knowledge, depth and authenticity to the experience while providing tourism-generated income. The company is also committed to limiting its carbon footprint through sustainable travel practices and is recognized for offsetting more than 580 tons of carbon emissions. Since 2021, its tours have been 100-percent carbon-neutral, as certified by the Cooler emissions tracking organization.

3.  Intrepid Travel

Australian-owned Intrepid has always been forthright in declaring its commitment to ethical and responsible practices. In 2018, it became one of the first global travel operators to be B Corporation-certified. Since 2010, it has been operating as the world’s largest carbon-neutral company, carefully measuring and offsetting all unavoidable carbon emissions for 13 years. 

Their trips are just as impressive. From 15-day expeditions traversing the extraordinary gorges and remote villages of northern Pakistan’s Hunza Valley to nine-day itineraries centred around baby gorilla naming ceremonies in Rwanda’s spectacular Volcanoes National Park, Intrepid offer true bucket list travel adventures suited to guests of all interests and abilities. In 2020, as a part of the Tourism Declares A Climate Emergency initiative, the company published a seven-point climate commitment plan – revealing its intention to transition to 100% renewable energy use in offices by 2025 and on all trips by 2030.

4.  Experience Travel Group

Operating on the belief that ‘travel should be about reciprocation’, Asia travel specialist Experience Travel Group holds responsible travel at its core, enabling guests to interact with the community and experience real cultural immersion on every trip. Another B Corporation-certified company, the team is dedicated to creating experiences that divert away from trendy hubs and big hotels. Instead, they build personalised itineraries with initiatives to give back to the community included in the package. 

On adventures in Indonesia , Laos, Cambodia , Myanmar, Thailand and Vietnam , for example, guests can enjoy delicious local dishes at ‘social enterprise’ restaurants that support vulnerable young people through job training and employment. In Cambodia, a trip to the Phare Circus in Siem Reap sends funds directly to a performing arts school for underprivileged children in nearby Battambang. A three-day hike along sections of Sri Lanka ’s Pekoe Trail follows the old horse and cart routes that carried tea to the ports, bringing vital income to little-visited communities. 

5.  Seacology

In 1990, American ethnobotanist Dr Paul Cox was conducting forest research in Samoa when village leaders told him 30,000 acres of pristine rainforest were about to be logged due to a government decree to fund a school. Cox was horrified and quickly devised a proposal to raise the needed money to conserve the forest in perpetuity. His plan worked and has come to define the Seacology model: Provide material benefits to villages that pledge to protect their natural resources.

Today, Seacology offers unique ecotourism adventures throughout the world’s islands, where travelers visit active projects, interact with local people and are part of the formula that helps conserve both habitats and communities. Seacology guests also explore intriguing island environments, from the coral reefs of  Fiji to the rainforests of Borneo, while staying at well-appointed resorts and visiting important cultural sites. With all this tropical splendour, expect plenty of opportunities to scuba dive, snorkel, hike and kayak.

6.  Discover Corps

Discover Corps is the leader in the rapidly growing field of 'volunteer vacations' focusing on children, schools, animals and wildlife conservation. Yes, 'voluntourism' has often become a buzzword to cash in on thinly veiled claims, earning criticism and scrutiny over the years. However, Discover Corps operates with complete transparency and has become something of a gold standard for the model.

Trip itineraries are designed to connect travellers to local communities and provide a deeper understanding of the culture, issues, and ways of life in locations around the world. Many projects are in Africa , Asia , and Latin America and can range from caring for elephants in Thailand to helping to protect the animals in South Africa's Greater Kruger National Park region.

7.  ROW Adventures

From its beginnings as a whitewater rafting company in the US's Pacific Northwest, ROW Adventures has evolved into an adventure travel company that advocates the transformative nature of human-powered experiences. According to ROW, connecting people with nature results in positive impacts, and the company adheres to conducting business in an inclusive and sustainable way while promoting social equity, environmental stewardship and accountability. Human-powered activities allow participants to fully observe the surroundings, whether white water rafting in Idaho's Salmon River, sea kayaking the orcas in Canada, or trekking across Machu Picchu.

ROW also recognizes that travel is a large contributor to the world’s carbon footprint and subsequently mitigates the impact by offsetting carbon-producing activities whenever possible. At the same time, trips also educate guests to be advocates for locations visited, with special recognition given to the awareness of Indigenous communities and honouring their legacies, lives and connections to the land.

8.  Natural Habitat Adventures

Conservation through exploration is the credo of Natural Habitat Adventures , the official travel partner of the World Wildlife Fund. Nat Hab, as it’s called, is committed to environmentally friendly nature travel, stressing that its travellers become a force for change in addressing the planet's most pressing conservation challenges. Polar bear tours in the Canadian Arctic , African safaris and South American nature tours are examples of the company’s itineraries where tourism dollars become an influential incentive for communities to protect their natural resources.

Nat Hab also acknowledges that its 8,000 annual travellers on all seven continents expend plenty of CO2. To mitigate travel’s carbon output, the company leans into offsetting measures. From 2007 to 2019, Nat Hab offset 49,418 tons of carbon dioxide and has become the world's first 100-percent carbon-neutral travel company. They’ve also provided more than $4.5 million to support WWF’s global conservation efforts and continue to give one-percent of gross sales plus $150,000 annually in support of WWF’s global mission. 

9.  Cheeseman's Ecological Safaris

Ecology safaris catering to wildlife enthusiasts looking for an in-depth nature experience is what husband-and-wife founders Doug and Gail Cheeseman envisioned when they started their namesake company in 1980. Doug, a college zoology and ecology professor, and Gail, a naturalist, turned their passion for nature into a travel company focusing on comprehensive wildlife tours all over the globe. Working with local guides and wildlife researchers, tours are designed for hardcore animal lovers who are obsessed with travel and enjoy learning about the animals they encounter.

For example, Cheeseman’s  Palau National Marine Reserve diving trip in the western Pacific Ocean offers 12 days of snorkelling, paddling, sailing and diving among the awe-inspiring tropical islands in the region.

10.  Quark Expeditions

Quark Expeditions co-founders Lars Wikander and Mike McDowell took the first group of commercial travellers to the North Pole in 1991, completing the first-ever tourism transit of the Northeast Passage. That inaugural expedition proved a game-changer and positioned the company at the forefront of polar explorations. In the three decades since, its polar travellers have visited remote parts of the Arctic and Antarctic. 

With the Earth’s polar regions threatened by climate change, Quark is committed to raising awareness of these delicate ecosystems through environmentally responsible tourism. A facet of that commitment is the company’s Polar Promise to reduce its footprint and work with other industry leaders, as well as guests, to address the complex and challenging issues facing the regions. Coordinating with a global network of scientists, community leaders and sustainability innovators, the company plans to contribute a minimum of $500,000 each year in support of key environmental initiatives and sustainable development projects.

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The experts: travel agents on 20 ways to book a sustainable and sensational summer holiday

Keen to get away? Here is how to find a great deal, pick the perfect destination and support the local community

A holiday should be relaxing, but booking one can be a fraught experience, with days lost to endless scrolling, comparing reviews and prices. How can you be sure you are getting a good deal? Travel agents share their tips for the most affordable, sustainable and memorable trips.

1. Book like an agent

“Everybody views themselves as a travel agent and they can be up to a point,” says Paul Sharp from Newcastle upon Tyne, who operates as part of the Travel Counsellors network and has 30 years’ experience in the industry. He says the rise of budget airlines and online booking have led to people feeling confident about organising trips themselves. What is the one thing we should know when doing so? “It is a false economy to book things separately because you have no protection,” Sharp says. He gives the example of someone planning a trip to South Africa to watch rugby, who booked flights with the airline and hotels directly and rugby tickets elsewhere. The game was cancelled but the flights and hotel were non-refundable. If they had been booked together, the trip would have been covered under package travel regulations. “Book with a company you trust and know – there are a lot of sites that crop up and you don’t really know their provenance,” he says.

2. Be an early bird

“Planning in advance is always going to be better value,” says Helen Youngman , an independent travel agent and partner at 360 Private Travel , based near Norwich. “Late deals do exist, but a lot of hotels use ‘dynamic pricing’, which means prices increase as availability goes down. Flights are only going to increase in price the closer you get to the departure date because the fuller the flight gets, the more expensive it will be.” Sharp adds: “Don’t hang on for a last-minute deal because you could end up disappointed. Scheduled flights tend to be available about 11 months in advance, so that is the best time to book. Also, at that stage, a lot of hotels and accommodation providers will have early-bird specials.”

3. If you do book late, be flexible

Jessica Bollinger, who works in the Bristol branch of Danish travel agent Kilroy , which specialises in youth and adventure holidays, agrees that late deals are now something of a myth. “They are not unheard of, but with a last-minute deal there are certain things you’re not going to get. So you have to be really open-minded as to where you’re going to go,” she says.

4. Avoid peak season

The cheapest time to travel is always outside the school holidays, says Youngman, with Christmas and new year the most expensive times. Can you get a good deal if you fly on Christmas or New Year’s Day itself? Sometimes, she says, “but a lot of people are catching on to that trick”. If you have to go in the school holidays, be open to going somewhere off the beaten track. “Being clever about destinations is a good plan,” says Youngman. “In Europe, look farther east at places such as Montenegro, Albania and Georgia. And Morocco is a good summer destination for families.”

5. Midweek can be more affordable

“Midweek can be cheaper, it just depends on availability,” says Youngman. “A Thursday to Monday trip is going to be slightly more expensive than Monday to Friday, but all travel fares are based on availability, so the further in advance you can book, the better.”

6. Take out travel insurance when you book

A lot of people sort out their insurance at the airport, says Sharp, but it is best to do it as soon as you have booked your trip. He says: “Travel insurance doesn’t just cover you if you lose a bag or are poorly while you are away. It also covers you should you need to cancel for an insurable reason before you travel.” This includes illness or a bereavement.

7. On solo trips, consider a group tour

If you are travelling alone, “pretty much anywhere is possible”, says Youngman. “Embarking on your first solo trip can be daunting, which is why small group tours are an amazing way to travel with like-minded people. Some companies I work with are doing specialist female-only tours with visits to female entrepreneurs, co-operatives, makers and bakers. Small group tours are great because they handle all the logistics, include really immersive experiences and are safe. They pick you up from the airport, and from that point onwards, you’re travelling with other people and you’ve got an expert guide.”

8. Have a daily budget

“We advise setting a daily limit for yourself while travelling and then multiplying that number by the days you are away to get the amount to save for your spending money,” says Bollinger. “When you work it out like this, it makes a lot more sense in people’s minds, especially young people who don’t have much budgeting experience. It also keeps you accountable to yourself, so you don’t blow everything right at the beginning and then have nothing left for the end.” To stick to a tight budget, she says: “Cook food as you go along and use public transport instead of tourist buses – this will really help you save money.”

9. Consider all-inclusive options

“If you are going to spend a lot of time eating and drinking in the hotel, I recommend upgrading to an all-inclusive option if possible,” says Youngman, “especially if you’d like a cocktail or two and you’re grazing throughout the day. Otherwise it can all add up and when you check out it costs a fortune.” With active holidays such as skiing or safaris, she adds: “If you have the option to choose an all-inclusive package that includes the activities, food and drink, that is usually a more cost-effective way of travelling. Because sometimes they will really sting you on the extras and it will be more expensive.”

10. Work your way around the world

“A working holiday is a great way to fund your trip,” says Bollinger, who helps people book travel to Australia, New Zealand and Canada by organising working holidays so they can extend their stay. “A lot of jobs will be hospitality-related, but if you go to a more rural spot you can do farm work, and if you have qualifications already, sometimes those can be used. Working holidays in Canada are often at ski resorts near Vancouver, so you get the added benefit of being in a beautiful place to take advantage of the winter sports.”

11. Travel as sustainably as possible

“You can get to most places in Europe by train , so if you are open to slowing down and having a more relaxed itinerary, not only are you travelling more sustainably, but you have more time to absorb the culture surrounding you,” says Youngman. “Be good to the environment you are travelling to see.” She stresses the importance of limiting flights as much as possible, especially internally, and avoiding indirect long-haul options. “We highly recommend ‘open-jaw flights’, which means you fly into one destination and out of another, to limit the number of flights,” says Bollinger. “We also promote travelling for longer in one destination as opposed to trying to go to many in a short time, and travelling overland when possible, instead of taking multiple flights.”

12. Offset carbon emissions with a reputable company

When considering carbon from flights, says Thomas Power of Pura Aventura , a B Corp sustainable travel company in Brighton: “Don’t believe the airline schemes, or anyone else who promises you absolution for a few quid. While 85% of offset schemes may be worthless, there are high-quality carbon credits starting at about £20 a tonne.” These can be bought to compensate for CO 2 emissions. Companies such as “ C Level ​ ​help you at least take positive action to balance your impact”, says Power.

13. Think of responsible travel as a ‘fair exchange’

When travelling, says Power, consider: “What are we giving and what are we receiving? Is it a fair exchange? Is somebody getting something in return for what I am receiving in this transaction?” This applies to everything from “taking a cruise to Venice and not giving anything to the city, to going camping in Sussex and getting a supermarket delivery to your tent instead of going to the village shop or buying eggs from the house down the road”. This concept of “fair exchange” can be beneficial for everyone, he says, by giving you access to unique experiences. “In terms of the economy, the less money that leaves the village, town or city, the better,” he says.

14. Embrace the great outdoors

If you camp out “you are closer to nature than any other accommodation option”, says Brodie Farrow, of the online camping and touring travel agent Pitchup . There are many benefits to this, she says: “It is really good for mental health. It is also a much more sustainable option: the carbon footprints of outdoor holidays tend to be much lower than hotel stays, as people travel by car rather than flying and it promotes local produce and low-impact activities such as hiking in the surrounding area. The accommodation or pitches are much less carbon intensive than hotels, too. And you have a positive impact on the community that you are visiting: camping attracts a higher number of customers at a lower cost than hotels do, which can help to underpin the viability of local facilities such as the shop, the bar and takeaway, and that benefits the wider community.”

15. If you are camping-phobic, glamp

“There really is something for everyone,” says Farrow. “You can get glamping accommodation with four-poster beds if you prefer camping in luxury, or you can go really wild and remote, with no facilities, out on your own and back to nature. I think you would be hard-pressed to say that there is nothing that appeals.” Although glamping has become a fairly pricey option, she says: “Some types are much cheaper than others. You can get some ‘pod-only’ camping accommodation, where you bring your own bedding, starting from £15 a night.”

16. If the weather is terrible …

… And you are under canvas, “try to keep your bedroom a wet-gear-free zone”, says Farrow. “Store and dry wet stuff in your porch area rather than in your bedroom compartment. Protect your equipment by putting it in plastic bags or dry bags. Don’t let anything touch your tent walls or you will have soggy socks.” For activities, she suggests, “swimming in the sea, because you are wet already, or going to the pub”. If you are disappointed by the weather on a non-camping holiday, “as annoying as it is, try to embrace it”, says Sharp. Many people come back from their holidays exhausted because they try to see and do everything when they’re away. Instead, he says: “Have a lie-in, ask local people which is the best restaurant for a long, lazy lunch and, most of all, relax and recharge your batteries – it’s a holiday after all.”

17. For best value destinations, try …

“Go for Belgrade over Berlin,” says Youngman. “It has an underground culture scene very similar to Berlin 20 years ago.” For backpackers, Bollinger suggests: “Some places in Central America can be really affordable. Nicaragua, Honduras and Guatemala are good options for someone wanting to think outside the box.” Sharp says there are more affordable options in “Cyprus, Bulgaria, Turkey and Egypt, compared with Spain and the Balearics, which are becoming increasingly expensive due to cost of living increases”. If you are looking for a staycation, North Yorkshire, Cumbria and Cornwall are some of the most popular UK locations on Pitchup, says Farrow, which can inflate the price. Locations such as Pembrokeshire and the Isle of Wight are cheaper.

18. For a trip of a lifetime that doesn’t cost the earth …

“North Macedonia is just amazing,” says Youngman. “Ohrid has beautiful cobbled streets, Ottoman architecture , fantastic food and wine and you can visit the most biodiverse lake in Europe.” Farrow says: “I camped at the foot of Ben Nevis last year before hiking up it. The weather was terrible but it was worth it for the unreal views.” While Bollinger’s most memorable trip was “Interrailing in Europe and finding a way to do things on my own. It was before smartphones, so it was a very interesting experience and built up my confidence in travelling.”

19. If in doubt, follow local people

“Live like a local person by taking local buses and eating in local spots,” says Bollinger. “It is going to save you money, and will also let you experience life in a different way.” Power adds: “People want to go to Peru but they never come back talking about Machu Picchu, they come back talking about the people they met. Buy local and connections will happen for you. In the absence of interaction with your host community, the things you see are just wallpaper.”

20. And remember: you get what you pay for

“If a deal looks too good to be true, it probably is,” says Sharp.

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How to Sell Vacation Packages

Last Updated: July 8, 2023 References

This article was co-authored by Greg Guiteras . Greg Guiteras is the CEO of Lorraine Travel, LLC, one of the largest privately-owned travel management companies in Florida founded in 1948. With over 34 years of experience, Greg's specialties are in corporate travel management, sales and marketing, contract negotiations, strategic partnerships, and luxury hotel sales. Greg holds a BS in Marketing from Florida State University. Greg has also created WhataHotel!, a website offering exclusive perks on hotel bookings, and CabinMate, an app that matches single cruise travelers with potential cabin matches "in the same boat" to avoid traveling solo on a cruise. There are 8 references cited in this article, which can be found at the bottom of the page. This article has been viewed 55,403 times.

Not everybody finds the process of planning a vacation enjoyable. That's where you come in. As a travel agent or salesperson in the tourism industry, you can help your clients get where they want to go by asking specific questions about what kind of trip they're looking for, then laying out a few different options to find one that suits their preferences. After making a successful sale, follow up with an email to thank your client for their interest and increase the likelihood of earning their business again in the future.

Pitching the Right Package

• Start with a broad opener like, "What kind of weather do you enjoy?" before narrowing your focus to more a directed line of inquiry such as, "Would you prefer a hip resort with all the trappings, or a quiet, secluded bed and breakfast?"

• Some people might be looking for a sunny Caribbean cruise, while others may be more interested in an extended stay in the rustic European countryside.

• From here, you can eliminate options that don't meet your client's financial criteria.
• Avoid making statements that might be seen as invasive or judgmental, such as “I think a less expensive package would be a better choice in your case.” You don't want to risk alienating the person you're supposed to be working for.

• Let your client know about packages that feature optional upgrades, such as first-class airfare or a larger cabin.
• Be sure to mention if transportation isn't included, as this will create additional expense for the client.

• Adventurous souls might be tempted by a guided hike to a volcano or a ziplining adventure in the treetops, while those who are seeking some peace and quiet will likely get more satisfaction from a night at the opera or a day pass to a modern art exhibit. There's something for everybody!

Closing the Deal

• Be flexible. If there's something you can change about a package to make it more agreeable, offer to do it.
• Try not to treat your client's concerns as insignificant. This won't help you sell more packages—it will just show that you're placing your own interests ahead of theirs.

• When a client is on the fence, giving them a heads up about how fast available bookings are being snatched up may give them the motivation they need to commit.
• You don't want your client to feel pressured, but you also don't want them to wait so long that they lose interest. If they tell you they need some time to think, ask them to get in touch with you the following day. [7] X Research source

• Setting a friendly tone to your correspondence can increase the likelihood of the client coming back to you for future trips.
• Be sure to include all your important contact info in the signature of your email, including the email and phone number where you can be reached most reliably, a link to your professional website, and any related social media accounts.

Stepping up Your Sales

• Always include a clear call-to-action that tells the client what you want them to do, such as, “Call me back at your earliest convenience,” or, “Let me know what you think about that 2 week all-inclusive Aruba trip we talked about.”
• Ask your client what hours are best to call during the day so you don't phone at an inopportune time.

• Try dropping subtle hints that point to your experience, like, “I've been in the business for 12 years, and I'm proud to say that I've never had a client walk away unhappy.”
• Anyone can quote a price. A true salesperson sells themselves as much as the product they're representing.

• If the client is particularly fond of Key Largo, for instance, you might mention the fact that your family has been vacationing there since you were a child.
• Be careful not to let your observations come across as forced. It may make you seem like you're trying too hard to be relatable.

• These days, more and more people are turning to the convenience of the Internet over travel agencies and other traditional booking services. To avoid losing a potential sale, the key is not to but to treat it like a bad thing but use it as a tool for promoting your own business.

• If you don't work for an agency, get creative when it comes to digging up leads. You might call up new residents in the area that fit your target demographic, or try advertising your services on social media.
• Use community events as an opportunity to network. This is a great way to get partnered with local businesses for a little affiliate marketing. [13] X Research source

Expert Q&A

• Always be transparent with your clients about any options and amenities that might add to the cost of their package. Thanks Helpful 0 Not Helpful 0
• Let your enthusiasm show in your tone. If you're not convinced that the vacation you're selling is the trip of a lifetime, your client won't be either. Thanks Helpful 0 Not Helpful 0
• Respond directly and honestly to any questions you're asked. Attempting to give someone the runaround in order to make yourself look better tends to have the opposite effect—it damages your credibility and leaves them with a bad impression. Thanks Helpful 0 Not Helpful 1

You Might Also Like

• ↑ http://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Insights/Before-selling-a-vacation-agents-should-sell-themselves
• ↑ Greg Guiteras. Travel Specialist. Expert Interview. 18 September 2020.
• ↑ https://www.entrepreneur.com/article/306649
• ↑ https://www.vrmb.com/phone_sales/
• ↑ https://boss.blogs.nytimes.com/2011/07/25/my-top-10-sales-tips/
• ↑ http://www.travelagewest.com/Travel/Trending/6-Tips-for-Selling-More-Group-Travel/#.Wmf4AqinHIU
• ↑ https://www.entrepreneur.com/article/219582
• ↑ https://www.inc.com/guides/find-new-customers.html

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Anish Bhardwaj

Oct 11, 2019

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Travel Agent Commissions, Explained. [Infographic]

There’s no two ways about it, travel agent commissions are complicated—the numbers are not black and white numbers and there is no set way of doing things. Simply put, there is no "average" travel agent commission. Heck, if that were the case we'd be wrapping up this article by now!

We’re going to try to simplify things but since the system is complex, explaining it can be tough.

As you read this, just remember that commission levels vary by a travel agency's sales, an agency's consortium , franchise or host agency affiliation, vendor, destination, how the booking is made, and more (and that's just to name a few).

This article is a rough guide to travel agent commissions. It will give you a thorough, yet general, idea of travel agent commissions and what to expect.

If you're a sucker for details, don't worry. Once you join a host, franchise, or consortium, their commission guides will have all sorts of juicy details on specific commission levels!

Now, let's start breaking this stuff down, shall we?

⭐️ har's Travel agent commissions article highlights ⭐️

• Travel Agent Commissions, Big Picture : Curious about the average commission rate for different travel products? You can check out our infographic in this section!
• How Do Travel Agent Commissions Work? Commissions are typically tiered according to annual sales and/or passenger sales.
• Host Agencies and Travel Agent Commissions : A host agency can help travel agents receive higher commission levels due to economies of scale.
• Types of Travel Agent Commissions: There are 2 primary kinds of commissions for travel agents, flat commissions and tiered commissions.
• Airline Commissions: Airline commissions are a different beast altogether because their commission range depends on a variety of different factors! (Read this section to find out why.)
• Negotiated Contracts: Going with a host or consortia can help you leverage their commission contracts with suppliers.
• Commission Confidentiality: You might not know the exact commission rate you'll receive until you sign on with a host. This section is where we tell you why.

Travel Agent Commissions: The Big Picture

Let's start with a visual to give you the 40,000-foot view of travel agent commissions. You can see some hard numbers and how things are broken down in an easy-to-digest infographic.

After you've checked that out, we'll deep dive into how travel agent commissions work to make sure you know all the ins and outs!

How Do Travel Agent Commissions Work?

First things first: where do travel agent commissions come from? How do they get from supplier to host to travel agent? How does a supplier know who gets what?

At its simplest, a supplier/vendor recognizes a travel agent from any Joe Blow on the street because travel agencies have an accreditation number .

These magic accreditation numbers are how travel agents get commissions! When you call/login to make a booking, the supplier asks for your travel agency's accreditation number. This is how they know who to send the commissions to.

It's like when you call any doctor's office and they always ask for your name and date of birth to identify you. Travel suppliers ask for an agency's accreditation number to pull the agency up in their system.

Host Agencies and Travel Agent Commissions

In the case of a host agency, all of the travel agencies in the host's network use the same accreditation number (the host's). The supplier/vendor will recognize all of the host's independent contractors (ICs) as "one" large agency since all of their ICs are using the host's accreditation number.

Consortia and some franchises are a little different from hosted agencies in that each individual agency needs its own accreditation number.

If that's a little confusing, let's try to give a similar example in the real world . . .

I like to think of the host agency model being like the relationship between a general contractor and a homeowner. A homeowner paying a general contractor is like a supplier paying a host agency.

Instead of paying the electrician, plumber, and architect separately, homeowners pay the general contractor who in turn pays the individual companies (that's the hosted agents!).

So the supplier pays the host agency (general contractor) commission because they are what's called "the agency of record". In turn, the host agency pays the individual independent contractor (IC) travel agencies their share of the commission.

Using a host's accreditation is one of the major benefits of using a host agency . . . not only does it spare you the hassle of getting your own accreditation, but a host agency is able to negotiate better commission levels than an individual agent because of their higher sales.

The general rule in travel is, that the more your agency sells of a vendor, the higher the commissions (to a point).

This is a great segue into our next section! (PS: Did you know it's segue and not segway? I just found out and want to make sure you appreciate my newfound knowledge by pointing it out.)

Two Kinds of Travel Agent Commissions

1. flat commission rates.

A flat-rate travel agent commission is the simplest type of commission. The flat rate is just what it sounds like: every travel agent gets the same no matter how much they book, what consortium they belong to, or how cute their dog is. Flat-rate commissions are actually standard and predictable! Hooray!

Here are a few types of vendors with a flat rate commission:

→ Hotel-only bookings and car rental companies: These types of bookings typically pay travel agents 10% commission and that’s that. There are small variances but car and hotel-only bookings are probably the most predictable commission level in this whole mess.

→ Boutique tour operators: Smaller or boutique vendors will typically pay a 10% commission or give agents net rates. They won’t have sales tiers (more on that soon). If you’re sending a boutique hotel or small tour operator tons of business, there may be room to negotiate a higher commission.

→ Disney: Okay, so they're not exactly a boutique vendor! But Disneyland and Disney World have a flat rate commission of 10% for all agents. No matter how special you, your consortia, or host agency are, you're not going to be able to negotiate a better commission.

When it comes to Disney Cruise Line and Adventures by Disney products, their commissions are tiered (we'll talk about tiered commissions in-depth in just a sec) but the sale thresholds for those are the same for every. single. agency. out there.

2. Tiered COMMISSION RATES

It only seems fair that if you sell more of something, then you get a higher commission, right? Well, a lot of vendors think so too! Tiered commissions essentially mean that the more you sell, the higher the commission you get. Sounds simple?

I hate to burst your bubble, but tiered commissions are so complex so I'm going to put them in the spotlight after our intermission...

Rigel Break!

Ugh. My mind is wandering too. Let's take a break and look at a cute picture of my dog, Rigel.  This is his "business dog" look.

Sigh. Handsome lil' devil, isn't he? Sorry, that's all the cuteness for now; back to work!

Tiered Commission Rates. How Are They Determined?

So why would Travel Agent #1 receive a 12% commission for selling vendor X, while Travel Agent #2 receives a 16% commission for selling the same product?

There are two major factors that will determine travel agent commission tiers:

1. Aggregate/ Annual Sales Volume

For some vendors, the commission level (or tier) they pay an agency is determined by the sales volume under that agency's accreditation number. A vendor may increase commission based on annual sales of an agency (or their host agency).

Here's an example (numbers are hypothetical)

Annual Sales Commission Level:

• 10% . . . $0-$49,999
• 13% . . . $50,000-$249,999
• 14% . . . $250,000-$499,999
• 15% . . . $500,000+

From the numbers above, you can see that as a solo travel agent, it's a heckuva lot easier to reach 15% when you belong to a host agency!

So even though you may have a commission split with your host agency, in the end, many agents stand to rake in more dough with a host because they are earning more commission.

When you look at the big picture, it's also worth noting that nearly all host agencies also belong to a travel consortium (such as Travel Leaders Network, Signature, Virtuoso, or Ensemble). With a host agency's aggregate sales among ICs and their consortia relationships, host agencies are able to bring in higher commission tiers with vendors than most individual travel agencies.

2. Passenger Count

While many vendors use sales numbers to determine an agency's commission level, there are a handful of vendors that use a different marker. Instead of looking at the total sales coming from an agency, a vendor will look at how many passengers you're sending their way.

You’d see something like this (these are hypothetical numbers):

Annual PASSENGER Count Commission Level:

• 10%: 0-20 passengers
• 11%: 21-49 passengers
• 13%: 50-199 passengers
• 15%: 200+ passengers

A Note on Airline Commissions

I always say airlines are another animal and honestly, they're not my forte. So I’ll say this. Don't expect to become a millionaire by selling domestic tickets from JFK to LAX.

In August 2017, American Airlines announced they would pay travel agents a $2/segment for airline ticket commission — which is the first time airlines have offered all agents commission on all air tickets since the 1990s.

Kinda huge. But really, is it just me, or is the $2/segment airline commission incentive not really doing it for anyone else? Well, don't worry, because going through a host agency and/or travel consortium can give you access to private air contracts that are quite a bit more attractive.

Airlines offer travel agent commissions through two routes:

1. AIRline Consolidators:

These are airline wholesalers. They specialize in air and have private contracts with the airlines. Travel agents can make money with these airline consolidators in one of two ways: commission and marking up net rates.

2. Airline Contracts:  

Your host agency or consortium/franchise/co-op will most likely have private air contracts that allow for travel agent commissions on certain airlines. Not every domestic or international ticket is going to be commissionable, it depends on things like city pairs, class of service, the carrier, time of year, etc.

The commission percentage agencies earn on air depends on numerous factors, the most important one being which private contracts you have access to.

Here's a general rule of thumb on the airline ticket commission range you can expect as a travel advisor:

• Domestic: 0-5%
• International: 10-22%

For most leisure agents, airline ticketing alone is not a large source of commission. That's why the most common fee travel agencies charge is a service fee for airline tickets. It helps stabilize an agent's income and ensures they're being compensated for their work.( Looking for more data on travel agent fees? HAR's 75+ page travel agent research reports are just what you need. )

Travel agents can book air-only reservations in a variety of ways, most notably through consolidators (often used by leisure agents) and for corporate agents, through a Global Distribution System (GDS) .

Now, let's chat about how companies like host agencies, consortia, and franchises help secure better commission deals for their agency members...

Negotiated Contracts: Host Agencies, Consortia, and Travel Agent Commission Agreements

Alright, you've probably figured out that the travel industry is all about economies of scale. The more you bring to the table, the more leverage you have.

So it's no surprise that host agencies (a group of independent agencies using the same accreditation number) and consortia (independent agencies with their own accreditations that band together for more buying power and access to marketing/tech tools) are able to negotiate better commission tiers.

For you, as an agency, these negotiated commission tiers are a big benefit of aligning with a host agency or consortium. When you (or your host agency) are affiliated with a travel consortium, the consortium will negotiate lower sales tiers/passenger thresholds with their preferred suppliers .  

Let me break it down in real terms.

Most vendors will have commissions broken down into tiers. Maybe they say an agency has to sell $75,000 of their product to get a 12% commission. But, if a host/franchise/consortia has a negotiated commission agreement, their agents may only need to sell $50,000 to reach the same 12% commission tier. A deal!

Since many of the readers of this site align with host agencies at some point in their careers, we’ll mention again that for hosted agents, your tier is not dependent on your individual agency’s sales, but the cumulative sales of all of the agencies under the host’s umbrella .

The value in this becomes a little more clear if we compare two agencies: one is a hosted agency that belongs to a $100M host agency, the other is a smaller agency that has $2M in sales.

Both of our agencies belong to the same travel consortium. Both agencies have access to the same negotiated commission tiers because they're members of the same consortium. But, who is going to have a harder time meeting the $50,000 commission tier the consortium worked out?

You got it. The $2M agency because they have to rely on only their sales, whereas the agency who belongs to a host agency — regardless of how much of the vendor they actually sell — reaps the benefits of the sales of all of the other agencies in their host agency's network.

Host agencies and consortia will have the strongest travel agent commission agreements with their preferred suppliers. When a vendor is on a "preferred supplier list," it means that the host or consortium will have better contracts with them and likely sell a higher volume with that vendor.

Understanding Commission Confidentiality

As you can imagine, commission contracts between travel agencies and vendors, as well as those between consortia and vendors, are confidential. They’re like trade secrets that can give one travel agency/consortium an advantage over the other.

Knowing that, don’t be surprised if a consortium or host is tight-lipped when you ask for their commission guides. Sadly, they're not going to hand over a detailed pamphlet listing all their trade secrets. If you made it to this point, you can understand why :)

Or maybe they're tight-lipped because they're spies? I dunno. I say follow your gut on that one.

All that said, if you do sell a lot of a certain vendor(s), it’s perfectly acceptable to ask about commission info for your top vendors.

Even if a host/franchise/consortium doesn't spell out the commissions you'd get in detail, you can ask for:

• a list of the preferred suppliers and
• an idea of the sales volume with your favorite vendors

More Ways to Earn . . .

Believe it or not, there are multiple ways an agent can earn money beside travel agent commissions!

A few other common income streams agents included service fees, consultation or planning fees, markups from net rates, and selling insurance (which is technically still a commission, but worth a note!).

Here's a few more resources to check out:

Curious to Start Earning Commissions Like a Bona Fide Travel Advisor?

Looking for some resources on how to start your own travel agency?

We happen to have oodles of resources on our site. But I have to say, that at this stage in the game our 7 Day Setup Accelerator course takes the cake.

Because it cuts the noise for you and delivers the exact info you need to launch your agency, with the support of industry experts and the accountability to make things happen!

Editor's Note: This article was originally published in Oct. 2021. We occasionally update it with the latest data, indicated by the publish date listed on the article.

About the Author

Steph grew up in the travel industry. She worked with thousands of agents in her role as a former host agency director before leaving in 2012 to start HAR. She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited.

If you’re looking for Steph, she leaves a trace where ever she goes! You can find her on Facebook, Instagram, LinkedIn and Pinterest as 'iamstephly'. 🙂 She doesn't do TikTok as no one would ever see her again.

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Revenue growth of the package holidays market in the United Kingdom from 2019 to 2028

Number of users of package holidays in the UK 2018-2028

Number of users of package holidays in the United Kingdom from 2018 to 2028 (in millions)

Penetration rate of package holidays in the UK 2019-2028

Penetration rate of the package holidays market in the United Kingdom from 2019 to 2028

Revenue per user of package holidays in the UK 2019-2028

Revenue per user of the package holidays market in the United Kingdom from 2019 to 2028 (in thousand U.S. dollars)

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Holiday travel will look different this year. Here’s how marketers can be ready

With the holiday season fast approaching, travelers are making choices we haven’t seen before. But that’s no cause for despair. While new COVID-19 variants inevitably affect consumer priorities, understanding how today’s travelers navigate the new normal can help you position your brand for success this holiday season. Here are the travel insights you need to know.

Craft a message for the cautious

Travel is rebounding after a brutal year and a half for the industry. Thirty-six percent of people around the globe are now participating in some sort of travel activity. 1 Moreover, travelers say they feel safer, with the perceived risk of taking a vacation down by 17% since January 2021. 2

On average, 45% of travelers said they planned to travel within their own countries in the early fall, and 8% planned to travel internationally. 3 When it comes to holiday travel, 30% to 40% will plan trips a month or more in advance, while the majority will make plans less than a month ahead of time. 4

Think with Google

Source: Ipsos, Global, Essentials Report, survey conducted on the Global Advisor online platform among 14,500 adults aged 18–74 in CA and U.S. and aged 16–74 in AU, BR, CN, FR, DE, IN, IT, JP, MX, RU, ZA, KR, ES, and U.K., n=11,523, Aug. 26, 2021–Aug. 29, 2021.

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With so much subject to change right now, it’s no surprise that travelers want the flexibility to cancel or postpone trips. The New York Times reports that some luxury travelers are even “trip stacking,” or buying two trips for the same period in case one falls through due to unforeseen restrictions. In both the U.S. and EMEA, booking and cancellation flexibility ranks as the second most important factor influencing consumer holiday travel decisions, right behind price, deals, and discounts. 5

More marketers put “insights delivered from trusted partners” above “having an increased marketing budget.”

Health concerns are also top of mind for today’s travelers. In APAC, health and safety procedures beat price, deals, and discounts as the most important factor influencing holiday travel. In the U.S., health and safety procedures tie with flexibility and availability for second place. 6

Fortunately, the industry is listening: The top areas of investment for travel companies in 2021 are revised health and safety measures and contactless experiences. 7 But while 85% of U.S. travel marketers say that offering flexible bookings and cancellations will be important this year, 38% say their businesses are not fully set up to provide flexible purchasing options. 8 Making flexibility a priority for the holidays will be an important step toward meeting rising demand and new expectations as travelers return to the roads, rails, and skies.

Understand new needs

With travel finally seeing gains around the world, murmurs of “vaccine passports” have been gaining steam. Globally, 78% of adults agree that COVID-19 vaccine passports should be required of travelers to enter their country, raising the question of whether the industry is ready to meet the increase in consumer demand.

Sixty-seven percent of travel marketers expect their marketing budgets to increase moderately to substantially during the remainder of 2021. 9 Yet 88% recognize that some areas of their businesses aren’t yet ready to deliver for customers this year, and 73% report that they are generally challenged to meet traveler needs. 10

So how should a travel marketer get ready for the holidays? When asked what would help them drive greater success through the end of the year, more marketers put “insights delivered from trusted partners” above “having an increased marketing budget.” 11 With that in mind, we isolated a few holiday travel trends to help marketers prepare.

Travelers are sticking close to home

As COVID-19 cases rise, fall, and rise again, it’s no small feat to understand travel restrictions, rules, and exemptions as they change. And it’s hardly surprising that many travelers are planning domestic trips instead of international travel for the holidays. 12

Of those expecting to travel within the next three months, 55% plan to travel outside of their state or province but within their own country, and 53% plan to travel within their state or province. 13

Holiday travelers planning to stay within their own countries

Source: Google-commissioned Ipsos COVID-19 Tracker, AU, BR, CA, CN, FR, DE, IN, IT, JP, MX, RU, ZA, KR, ES, U.S., and U.K. ~n=500–1000 online consumers 18+ per market. Sept. 9, 2021–Sept. 12, 2021.

As marketers look to make the most of domestic travel, 50% expect travelers to prioritize socially distanced options during the remainder of 2021. 14 In turn, the travel industry will need to prioritize sanitation, masking, social-distancing protocols, and crowd minimization to meet the expectations of holiday travelers.

Travel will be meaningful

Consumers are looking to make the most of their travel experiences, both in terms of why they are traveling and with whom. Visiting friends and family is a top reason to travel this holiday season, with many travelers going to see their loved ones.

Holiday travelers planning to visit family and friends

Many travelers are also seeking sustainable travel options, prioritizing their values as they plan trips. In fact, according to Booking.com’s 2021 Sustainable Travel Report , 72% of travelers think that travel companies should offer sustainable travel choices.

We recently announced how we are working to highlight sustainable options within our travel tools, as well as our partnership with Travalyst. At the same time, 42% of U.S. travel marketers say their companies are not set up to offer sustainable or eco-friendly solutions in 2021, making it the leading area of business for which they are unprepared. 15 For those companies that are ready to deliver, eco-conscious options are a unique selling point worth highlighting to potential travelers, alongside family-friendly experiences.

Personally, I’ll be prioritizing travel to visit and spend time with family this holiday season. And I’m far from the only one. People are eager to start exploring again, priming the industry for a comeback. While many marketers feel unprepared to meet the surge in demand, these insights show a focus on safe, flexible, and meaningful domestic options can help meet customer expectations.

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3 ways the digital traveler is changing — and 3 ways marketers can keep up

How wyndham’s people-first approach prepared it for digital transformation, meet the makers: special group & tourism nz – good morning world, safe escapes: how consumers are traveling during the pandemic, brand usa creates a unique digital experience with google catalogs in lightbox, how micro-moments are reshaping the travel customer journey, susie vowinkel, sources (5).

1, 2, 3, 13 Ipsos, Global, Essentials Report, survey conducted on the Global Advisor online platform, 14,500 adults aged 18–74 in CA and U.S. and aged 16–74 in AU, BR, CN, FR, DE, IN, IT, JP, MX, RU, ZA, KR, ES, and U.K., n=11,523, Aug. 26, 2021–Aug. 29, 2021.

4, 6 Google-commissioned Ipsos COVID-19 Tracker, AU, BR, CA, CN, FR, DE, IN, IT, JP, MX, RU, ZA, KR, ES, U.S., and U.K. ~n=400–1300 online consumers 18+ per region that plan to travel for the holidays, Sept. 9, 2021–Sept. 12, 2021.

7, 9 Google/Savanta, The Future of Travel: The Travel Marketer Perspective 2021, online survey, n=502 male/n=477 female travel/tourism manager and marketing decision-makers/influencers fully employed by mid- to large-market companies, March 2021–April 2021.

10, 11, 14, 15 Google/Savanta, The Future of Travel: The Travel Marketer Perspective 2021, online survey, n=983 travel/tourism manager and marketing decision-makers/influencers fully employed by mid- to large-market companies, March 2021–April 2021.

12 Google-commissioned Ipsos COVID-19 Tracker, AU, BR, CA, CN, FR, DE, IN, IT, JP, MX, RU, ZA, KR, ES, U.S., and U.K. ~n=500–1000 online consumers 18+ per market, Sept. 9, 2021–Sept. 12, 2021.

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11 Best Travel Insurance Companies in April 2024

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

If the past few years have shown us anything, it’s that travelers need to be prepared for the unexpected — from a pandemic to flight troubles to the crowded airport terminals so many of us have encountered.

Whether you’re looking for an international travel insurance plan, emergency medical care or a policy that includes extreme sports, these are the best travel insurance providers to get you covered.

How we found the best travel insurance

We looked at quotes from various companies for a 10-day trip to Mexico in September 2024. The traveler was a 55-year-old woman from Florida who spent $3,000 total on the trip, including airfare.

On average, the price of each company’s most basic coverage plan was $126.53. The costs displayed below do not include optional add-ons, such as Cancel For Any Reason coverage or pre-existing medical condition coverage.

Read our full analysis about the average cost of travel insurance so you can budget better for your next trip.

However, depending on the plan, you may be able to customize at an added cost.

As we continue to evaluate more travel insurance companies and receive fresh market data, this collection of best travel insurance companies is likely to change. See our full methodology for more details.

Best insurance companies

Types of travel insurance

What does travel insurance cover, what’s not covered, how much does it cost, do i need travel insurance, how to choose the best travel insurance policy, what are the top travel destinations in 2024, more resources for travel insurance shoppers, top credit cards with travel insurance, methodology, best travel insurance overall: berkshire hathaway travel protection.

Berkshire Hathaway Travel Protection

• ExactCare Value (basic) plan is among the least expensive we surveyed.
• Speciality plans available for road trips, luxury travel, adventure activities, flights and cruises.
• Company may reimburse claimants faster than average, including possible same-day compensation.
• Multiple "Trip Delay" coverage types might make claims confusing.
• Cheapest plan only includes fixed amounts for its coverage.

Under the direction of chair and CEO Warren Buffett, Berkshire Hathaway Travel Protection has been around since 2014. Its plans provide numerous opportunities for travelers to customize coverage to their needs.

At $135 for our sample trip, the ExactCare Value (basic) plan from Berkshire Hathaway Travel Protection offers protection roughly $10 above the average price.

Want something cheaper? Air travelers looking for inexpensive, less comprehensive protections might opt for a basic AirCare plan that includes fixed amounts for its coverage .

Read our full review of Berkshire Hathaway .

What else makes Berkshire Hathaway Travel Protection great:

Pre-existing medical condition exclusion waivers available at no extra cost.

Plans available for travelers going on a cruise, participating in extreme sports or taking a luxury trip.

ExactCare Value (basic) plan was among the least expensive we surveyed.

Best for emergency medical coverage: Allianz Global Assistance

Annual or single-trip policies are available.

• Multiple types of insurance available.
• All plans include access to a 24/7 assistance hotline.
• More expensive than average.
• CFAR upgrades are not available.
• Rental car protection is only available by adding the One Trip Rental Car protector to your plan or by purchasing a standalone rental car plan.

Allianz Global Assistance is a reputable travel insurance company offering plans for over 25 years. Customers can choose from a variety of single and annual policies to fit their needs. On top of comprehensive coverage, some travelers might opt for the more affordable OneTrip Cancellation Plus, which is geared toward domestic travelers looking for trip protections but don’t need post-departure benefits like emergency medical or baggage lost.

For our test trip, Allianz Global Assistance’s basic coverage cost $149, about $22 above average.

What else makes Allianz Global Assistance great:

Annual and single-trip plans.

Plans are available for international and domestic trips.

Stand-alone and add-on rental car damage product available.

Read our full review of Allianz Global Assistance .

Best for travelers with pre-existing medical conditions: Travel Guard by AIG

Travel Guard by AIG

• Offers last-minute coverage.
• Pre-Existing Medical Conditions Exclusion Waiver available at all plan levels.
• Plan available for business travelers.
• Cancel For Any reason coverage only available for higher-level plans, and only reimburses up to 50% of the trip cost.
• Trip interruption coverage doesn't apply to trips paid for with points and miles.

Travel Guard by AIG offers a variety of plans and coverages to fit travelers’ needs. On top of more standard trip protections like trip cancellation, interruption, baggage and medical coverage, the Cancel For Any Reason upgrade is available on certain Travel Guard plans, which allows you to cancel a trip for any reason and get 50% of your nonrefundable deposit back as long as the trip is canceled at least two days before the scheduled departure date.

At $107 for our sample trip, the Essential plan was below average, saving roughly $20.

What else makes Travel Guard by AIG great:

Three comprehensive plans and a Pack N' Go plan for last-minute travelers who don't need cancellation benefits.

Flight protection, car rental, and medical evacuation coverage, as well as annual plans available.

Pre-existing medical conditions exclusion waiver available on all plan levels, as long as it's purchased within 15 days.

Read our full review of Travel Guard by AIG .

Best for those who pack expensive equipment: Travel Insured International

Travel Insured International

• Higher-level plan include optional add-ons for event tickets and for electronic equipment
• Rental car protection add-on for just $8 per day, even on lower-level plan.
• Many of the customizations are only available on the higher-tier plan.
• Coverage cost comes in above average in our latest analysis.

Travel Insured International offers several customization options. For instance, those going to see a show may want to add on event ticket registration fee protection. Traveling with expensive gear?Consider adding on coverage for electronic equipment for up to $2,000 in coverage.

Be sure to check which policies are available in your state. You will need to input your destination, residence, trip dates and the number of travelers to get a quote and see coverages.

What else makes Travel Insured International great:

Comprehensive plans include medical expense reimbursement accidents, sickness, evacuation and pre-existing conditions, depending on the plan.

Flight plans include coverage for missed and canceled flights and lost or stolen baggage.

Read our full review of Travel Insured International .

Best for adventurous travelers: World Nomads

World Nomads

• Travelers can extend coverage mid-trip.
• The standard plan covers up to $300,000 in emergency evacuation costs.
• Plans automatically cover 200+ adventurous activities.
• No Cancel For Any Reason upgrades are available.
• No pre-existing medical condition waivers are available.

Many travel insurance plans contain exclusions for adventure sports activities. If you plan to ski, bungee jump, windsurf or parasail, this might be a plan to consider.

Note that the Standard plan ($72 for our sample trip), while the most affordable, provides less coverage than other plans. But it can be a good choice for travelers who are satisfied with trip cancellation and interruption coverage of $2,500 or less, do not need rental car damage protection, find the limits to be sufficient and do not need coverage for certain more adventurous activities.

What else makes World Nomads great:

Comprehensive international travel insurance plans.

Coverage available for adventure activities, such as trekking, mountain biking and scuba diving.

Read our full review of World Nomads .

Best for medical coverage: Travelex Insurance Services

Travelex Insurance Services

• Top-tier plan doesn’t break the bank and provides more customization opportunities.
• Offers a plan specifically for domestic travel.
• Sells a post-departure medical coverage plan.
• Fewer customization opportunities on the Basic plan.
• Though perhaps a plus for domestic travelers, keep in mind the Travel America plan only covers domestic trips.

For starters, basic coverage from Travelex Insurance Services came in at $125, almost exactly average for our sample trip.

Travelex’s plans focus heavily on providing protections that are personalized to your travel style and trip type.

While the company does offer comprehensive plans that include medical benefits, you can also choose between cheaper plans that don’t provide cancellation coverage but do offer protections during your travels.

Read our full review of Travelex Insurance Services .

What else makes Travelex Insurance Services great:

Three comprehensive plans available, two of which cover international trips.

Offers a post-departure plan geared exclusively toward disruptions after you leave home.

Two flight insurance plans available.

Best if you have travel credit card coverage: Seven Corners

Seven Corners

• Annual, medical-only and backpacker plans are available.
• Cancel For Any Reason upgrade is available for the cheapest plan.
• Cheapest plan also features a much less costly Interruption for Any Reason add-on.
• Offers only one annual policy option.

Each Seven Corners plan offers several optional add-ons. Among the more unique is a Trip Interruption for Any Reason, which allows you to interrupt a trip 48 hours after the scheduled departure date (for any reason) and receive a refund of up to 75% of your unused nonrefundable deposits.

The basic coverage plan for our trip to Mexico costs $124 — right around the average.

What else makes Seven Corners great:

Comprehensive plans for U.S. residents and foreigners, including travelers visiting the U.S.

Cheap add-ons for rental car damage, sporting equipment rental or trip interruption for any reason.

Read our full review of Seven Corners .

Best for long-term travelers: IMG

• Coverage available for adventure travelers.
• Special medical insurance for ship captains and crew members, international students and missionaries.
• Claim approval can be lengthy.

While some travel insurance companies offer just a handful of plans, with IMG, you’ll really have your pick. Though this requires a bit more research, it allows you to search for coverage that fits your travel needs.

However, travelers will want to be aware that IMG’s iTravelInsured Travel Lite is expensive. Coming in at $149.85, it’s the costliest plan on our list.

Read our full review of IMG .

What else makes IMG great:

More affordable than average.

Many plans to choose from to fit your needs.

Best for travelers with unpredictable work demands: Tin Leg

• In addition Cancel For Any Reason, some plans offer cancel for work reason coverage.
• Adventure sports-specific coverage is available.
• Plans have overlap that can be hard to distinguish.
• Only one plan includes Rental Car Damage coverage available as an add-on.

Tin Leg’s Basic plan came in at $134 for our sample trip, adding about $8 onto the average basic policy cost. Note that you’ll pay a lot more if you shop for the most comprehensive coverage, and there are eight plans to choose from for trips abroad.

The multitude of plans can help you find coverage that fits your needs, but with so many to choose from, deciding can be daunting.

The only real way to figure out your ideal plan is to compare them all, look at the plan details and decide which features and coverage suit you and your travel style best.

Read our full Tin Leg review .

Best for booking travel with points and miles: TravelSafe

• Covers up to $300 redepositing points and miles on eligible canceled award flights.
• Optional add-on protection for business equipment or sports rentals.
• Multi-trip or year-long plans aren’t available.

Selecting your travel insurance plan with TravelSafe is a fairly straightforward process. The company’s website also makes it easy to visualize how optional add-on elements influence the total cost, displaying the final price as soon as you click the coverage.

However, at $136, the Basic plan was among the more expensive for our trip to Mexico.

What else makes TravelSafe great:

Rental car damage coverage add-on is available on both plans.

Cancel For Any Reason coverage available on the TravelSafe Classic plan.

Read our full TravelSafe review .

Best for group travel insurance: HTH Insurance

HTH Travel Insurance

• Covers travelers up to 95 years old.
• Includes direct pay option so members can avoid having to pay up front for services.
• A 24-hour delay is required for baggage delay coverage on the TripProtector Economy plan.
• No waivers for pre-existing conditions on the lower-level plan.

HTH offers single-trip and multitrip medical insurance coverage as well as trip protection plans.

At around $125, the Trip Protector Economy policy is at the average mark for plans we reviewed.

You can choose to insure group trips for educators, crew, religious missionaries and corporate travelers.

What else makes HTH Insurance great:

Medical-only coverage and trip protection coverage.

Lots of options for group travelers.

Read our full review of HTH Insurance .

As you shop for travel insurance, you’ll find many of the same coverage categories across numerous plans.

Trip cancellation

This covers the prepaid costs you make for your trip in cases when you need to cancel for a covered reason. This coverage helps you recoup upfront costs paid for flights and nonrefundable hotel reservations.

Trip interruption

Trip interruption benefits generally involve disruptions after you depart. It helps reimburse costs incurred for flight delays, cancellations and plenty of other covered disruptions you might encounter during your travels.

This coverage can cover the costs for you to return home or reimburse unexpected expenses like an extra hotel stay, meals and ground transportation.

Trip delay coverage helps cover unexpected costs when your trip is delayed. This is another coverage that helps offset the costs of flight trouble or other travel disruptions.

Note that many policies have a total amount a traveler can claim, with caps on per diem benefits, too.

Cancel For Any Reason

Cancel For Any Reason coverage allows you to recoup some of the upfront costs you paid for a trip even if you’re canceling for a reason not otherwise covered by your standard travel insurance policy.

Typically, adding this protection to your plan costs extra.

Baggage delay

This coverage helps cover the costs of essential items you might need when your luggage is delayed. Think toiletries, clothing and other immediate items you might need if your luggage didn’t make it on your flight.

Many travel insurance plans with baggage delay protection will specify how long (six, 12, 24 hours, etc.) your luggage must be delayed before you can make a claim.

Lost baggage

Used for travelers whose luggage is lost or stolen, this helps recoup the lost value of the items in your bag.

You’ll want to make sure you closely follow the correct procedures for your plan. Many plans include a maximum total amount you can claim under this coverage and a per-item cap.

Travel medical insurance

This covers out-of-pocket medical costs when travelers run into an emergency.

Because many travelers’ health insurance plans don’t cover medical care overseas, travel medical insurance can help offset out-of-pocket health care costs.

In addition to emergency medical coverage, many plans have medical evacuation or repatriation coverage for costs incurred when you must be taken to a hospital or return to your home country because of a medical situation.

Most travel insurance plans cover many trip protections that can help you be prepared for unexpected travel disruptions and expenses.

These coverages are generally aimed at protecting the money you put into your trip, expenses you incur because of travel trouble and costs incurred if you have a medical emergency overseas.

On top of core coverages like trip cancellation and interruption and travel medical coverage, some plans offer add-on options like waivers for pre-existing conditions, rental car collision damage waivers or adventure sports riders. These usually cost extra or must be added within a specified timeframe.

Typical travel insurance policies offer coverage for many unforeseen events, but as you research to select a plan, consider your needs. Though every plan differs, there are some commonly excluded coverages.

For instance, you typically can’t get coverage for a named storm if you bought the coverage after the storm was named. In other words, if you have a trip to the Caribbean booked for Sept. 25 and on Sept. 20 a hurricane develops and is named, you generally won’t be able to buy a travel insurance plan Sept. 21 in hopes of getting your money back.

Many plans also don’t cover activities performed under the influence of drugs or alcohol or any extreme sports. If the latter applies to you, you might want to consider a plan with specific coverages for adventure-seekers.

For numerous plans, a few other situations don’t qualify as an acceptable reason to cancel and make a claim, such as fear of travel, medical tourism or pregnancies (unless you booked a trip and bought insurance before you became pregnant or there are complications with the pregnancy). This is where a Cancel For Any Reason add-on to your coverage can be helpful.

You can also run into trouble if you give up on a trip too soon: a minor (or even multihour) flight delay likely isn’t sufficient to cancel your entire trip and get reimbursed through your plan. Be sure to review what requirements your specific plan has when it comes to canceling a trip, claiming trip interruption, etc.

Travel insurance costs vary widely. The final price of your plan will fluctuate based on your age, length of trip and destination.

It will also depend on how much coverage you need, whether you add on specialized policies (like Cancel For Any Reason or pre-existing conditions coverage), whether you plan to participate in extreme sports and other factors.

In our examples above, for instance, the 35-year-old traveler taking a $2,000 trip to Italy would have spent an average $76 for a basic plan to get coverage for things like trip cancellation and interruption, baggage protection, etc. That’s a little less than 4% of the total trip cost — lower than average.

If there were multiple members in a traveling party or if they were going on, say, a rock-climbing or bungee-jumping excursion, the costs would go up.

On average, travel insurance comes to about 5% to 10% of the trip cost. However, considering many of the plans reimburse up to 100% of the trip cost (or more) for disruptions like trip cancellation or interruption, it can be a worthwhile expense if something goes wrong.

It depends. Consider the following factors that might affect your decision: You’re young and healthy, all your bookings are refundable or cancelable without a penalty, your flights are nonstop, you’re not checking bags and a credit card you carry offers some travel protections . In that case, travel insurance might not be necessary.

On the other hand, if you prepaid a large chunk of money for a nonrefundable African safari, you’re going on a Caribbean cruise in the middle of a hurricane season or you’re going somewhere where the cost of health care is high, it’s not a bad idea to buy a travel insurance plan. Here’s how to find the best travel insurance coverage for you.

If you’re thinking of booking a trip and not planning to buy travel insurance, you may want to consider at least booking refundable airfare and not prepaying for hotel, rental car and activity reservations. That way, if something goes wrong, you can cancel without losing any money.

Selecting the best travel insurance policy comes down to your needs, concerns, preferences and budget.

As you book, take a few minutes to consider what most concerns you. Is it getting stranded because of flight trouble? Having the ability to cancel for any reason you see fit without losing money? Getting sick or injured right before departure and needing to postpone the trip? Injuring yourself or falling ill while overseas?

Ultimately, you want a plan that protects you, your money and the large investment in your trip — but doesn’t cost too much, either.

Medical coverage. If your priority is having adequate medical coverage abroad, you might want to look for plans with high limits for medical emergencies and medical evacuation.

Complex travel itinerary. If your itinerary has lots of flight connections, prepaid hotels and deposits for activities you can’t get back, prioritizing a plan with the best coverage for trip cancellations or interruptions may land at the top of your list.

Travel uncertainty. If you’re on the fence about a trip and have nonrefundable reservations, you may want to select a plan with a Cancel For Any Reason coverage option, which can help you recoup about 50% to 75% of the costs. This helps provide peace of mind, placing the decision on whether to travel entirely in your hands.

Car rentals. If you’re renting a car, a collision damage waiver is often worth looking into.

The following destinations are the top insured destinations in 2024, according to Squaremouth (a NerdWallet partner).

The Bahamas.

Costa Rica.

Antarctica.

In 2022, travelers spent about 25.53% more on trips than they did before the pandemic.

As of December, NerdWallet analysis determined travel prices are 10% higher than pre-pandemic. Each statistic makes a strong case for protecting your travel investment as you plan your next trip.

Bookmark these resources to help you make smart money moves as you shop for travel insurance.

What is travel insurance?

CFAR explained.

Is travel insurance worth getting?

10 credit cards that provide travel insurance.

Here is the list of travel cards offered by Chase that include various forms of travel insurance.

Having one of these in your wallet is a good start to protecting your travel investments and preventing expensive accidents; however, savvy travelers check card terms closely and sometimes supplement with a third-party policy, like from one of the companies above, to better protect themselves.

on Chase's website

• Trip delay: Up to $500 per ticket for delays more than 12 hours.

• Trip cancellation: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Trip interruption: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Trip delay: Up to $500 per ticket for delays more than 6 hours.

• Trip delay: Up to $500 per trip for delays more than 12 hours.

• Car rentals: Theft and collision damage for most cars in the U.S. and abroad.

• Trip cancellation: Up to $1,500 per person and $6,000 per trip.

• Trip interruption: Up to $1,500 per person and $6,000 per trip.

• Baggage delay: Up to $100 per day for three days.

We used the following factors to choose insurance providers to highlight:

Breadth of coverage: We looked at how many plans each company offered plus the range of their standard plans. 

Depth of coverage: We considered two data points to get a sense of how much each company pays out for common travel issues — the maximum caps for trip cancellation and trip interruption claims.

Cost: By looking at the costs for basic coverage across multiple companies, we determined an average cost for shoppers to benchmark plan prices against.

Customizability: While standard plans can cover a lot of ground, sometimes you need something a little more personal.

Customer satisfaction. Using data from Squaremouth when available, and Google Reviews as a backup, we can give kudos to companies with better track records from their clients.

No, it doesn’t necessarily get more expensive the longer you wait to purchase. However, as you put off buying insurance, you may lose access to potential plans and coverage options.

In general, buying travel insurance within a few days to two weeks of prepaying or making an initial deposit for your trip is your best bet. Assuming you’re not booking last-minute, this will provide you with access to the widest possible range of coverage options. It also helps prevent any medical conditions or storms that pop up between booking and buying a plan from ending up as excluded situations, which won’t be covered by your plan.

But, generally, many plans do allow you to buy coverage quite close to your departure date.

To get the most out of your travel insurance plan, buy it soon after making your initial prepayment or deposit to ensure you have access to the biggest menu of plans possible.

Select a plan that’s comprehensive enough to cover the travel scenarios you’re most concerned about or likely to encounter but not too expensive or laden with protections you’d never likely need.

Whatever your coverage, thoroughly review the plan so you understand what’s covered and what’s not, plus how to adhere to the plan’s rules for making a claim.

Travelers frequently use phrases like “trip insurance” and “travel insurance,” as well as “trip protection,” interchangeably, but they do mean different things, according to Stan Sandberg, founder of insurance comparison site TravelInsurance.com.

Trip insurance, or trip protection, generally refers to predeparture (or preevent) coverage if you need to cancel. You may see these plans sold by airlines, online travel agencies or even ticketed event sellers.

“You could refer to it as the portion that protects the investment in the trip,” Sandberg says.

A travel insurance plan typically includes that — plus more comprehensive benefits to protect you during your trip, from medical coverage to trip delay and lost baggage protections, and many more elements, depending on the plan.

Though travel insurance is typically not required for international trips, your personal circumstances will play a key role in whether it’s a good investment.

For instance, young, healthy travelers with few prepaid trip expenses embarking on a relatively risk-free trip may not see a need to buy a plan.

Older travelers with complicated itineraries who are visiting destinations where they could potentially fall ill or get injured — or who could encounter bad weather or some other disrupting factor along the way — may want to buy coverage.

Consider a few key questions:

How well would your health insurance plan cover you if you needed to visit a hospital overseas?

How much did you prepay for a hotel or rental car?

How much money would you be out if weather or some other flight issue derailed your itinerary?

Could you afford an unexpected night in a city where you have a connecting flight?

Do you already have a credit card that provides some travel protections?

Your answers to these questions can help you decide whether you need travel insurance for your international trip.

In general, buying travel insurance

within a few days to two weeks of prepaying or making an initial deposit

for your trip is your best bet. Assuming you’re not booking last-minute, this will provide you with access to the widest possible range of coverage options. It also helps prevent any medical conditions or storms that pop up between booking and buying a plan from ending up as excluded situations, which won’t be covered by your plan.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

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Travel Agency

A travel agent is a person who has full knowledge of tourist product – destinations, modes of travel, climate, accommodation, and other areas of the service sector. He acts on the behalf of product providers/principles and in return gets a commission. Technically, a travel agent is an owner or manage r of an agency, but other employees are responsible for advising tourists and selling packages tours/individual components of travel products.

A travel agent may be an individual /firm or corporation which is commonly known as a travel agency . An agency means the office of travel agent or organization where all travel goods and services are assembled and coordinated for the smooth conduct of travel agency business.

Travel agency is one of the most important organizations in the tourism private sector which plays a significant and crucial role in the entire process of developing and promoting tourism in the country or at a destination. It is a travel agency which packages and processes all the attractions, accesses, amenities and ancillary services of a country and present them to tourists. That’s why travel agency is known as ‘ image builder ‘ of a country.

A prospective travel agency is one which makes arrangements of travel tickets (air, rail, road, and sea); travel documents (passports, visa and other documents required to travel); accommodation, entertainment, and other travel-related services from principle suppliers. It may also secure travel insurance, foreign currency for traveling people.

History of Travel Agency

The first Travel Agency of the world was established by Thomas Cook in 1845 in England. The use of the term travel trade dates back from the early years of the 19th century, but this should not obscure the fact that what we today describe as travel trade (travel agency and tour operation business) was taking place much earlier in history.

Throughout history, there was travel middleman who helped the merchants traveling for trade and others who traveled for religious purposes.

In 1841 a fortunate day comes in the history of travel trade when Thomas Cook , as secretary of South Midland Temperance Association, organized a trip by a train for 570 members for his association to the distance of 22 miles. He bought railway tickets in bulk to sell them to people.

The experiment was successful and everybody was exultant. Mr. Cook had done his job on a no-profit basis. But, incidentally, It gave him a new idea and turned it into a tour business.

Four years later in 1845 , he set up a ‘ World’s First Travel Agency ‘ to organize excursions.  Due to this innovative approach, Mr. Thomas Cook is known as the Father of Travel Agency Business . He co-ordinated railway and steamship excursions throughout England, Scotland and Europe.

However, the railways only gave him a 5% commission which was not enough to meet his overheads, so he decided to diversify this business into tour operation .

In 1855 Mr. Cook started operating package tours . He conducted the world’s first international tour from England to Paris.

Types of Travel Agency

Travel agencies are basically categorized into two types-: Retail Travel Agenc y and Wholesale Travel Agency .

Retail Travel Agency

A retail travel agency sells tourists products directly to the public on the behalf of the products suppliers and in return get commissions. Some package tour is sold in two ways i.e., on a commission basis and mark up the price.

When a travel agency sells a tour on the marked-up price it means that first, it markup the cost of the tour and then sell it at a higher rate. The markup price is the difference between retail price and wholesale cost.

Definitions of Retail Travel Agency

According to Airlines Reporting Corporation (ARC) a retail travel agency is defined as ” a business that performs the following functions: quotes fares, rates, make reservations, arrange travel tickets and accommodation, arrange travel insurance, foreign currency, documents and accepts payments.”

According to SARC (1967), ” retail travel agency business consists of the activities involved in selling tourism products/services directly to the tourists and performs normal functions such as issuing air tickets, making accommodation and transportation reservation, providing specialized services, and accepting and making payments.”

The main source of the revenue for the travel agency is the commission received from the vendors. However, the rate of the commission differs from organization to organization an travel component to the travel component.

A travel agency receives appx. 95% of their revenue from the commission, and the remaining 5% from consultancy services and others.

Wholesale Travel Agency

These agencies are specialized in organizing package tours, which are marketed to the customers/tourists through the network of a retail travel agency or directly to the prospective clients ( if wholesale travel agency has a retail division). A wholesale travel agency purchases tourists’ product components in the bulk and designs tour packages.

Sometimes, a wholesale travel agency buys travel components from the vendor in bulk and resell them to other travel business originations.

Wholesale travel agencies assemble package holidays and sell them to clients through retail travel agencies. A typical package tour includes – air tickets, accommodation, and something other services may also be included in it such as entertainment, sightseeing, and sports activities, etc.

These packages are referred to as ‘package tours’ most of these tours include the services of escorts but a few are sold to people who wish to travel independently.

Now a question arises – How a wholesale travel agency generates profits?

Generally, a wholesaler receives volume discounts from the principal suppliers because a wholesaler might agree to purchase a large number of seats from a particular airline or reserve a large number of rooms at a particular hotel or resort.

Practically, a wholesaler who sells package vacations/tours is called a Tour Operator .  However, technically there is a difference between a wholesaler and a tour operator. A wholesaler who sells tourists products individually without assembling them into a package tour is called a Consolidator .

Mostly, these are specialized in particular product components such as air tickets, accommodation, and conferences, and conventions, etc.

Difference between Wholesale Travel Agencies and Tour operators

The wholesale travel agencies may offer or operate the package tours or may specialize in developing tours for inbound as well as outbound travelers. They are often referred to as tour operators , but these two essentially different:

• Wholesale travel agency does not sell directly to the public, while tour operators do sell directly to clients.
• A wholesale travel agency usually combines, assembles and contacts for existing travel services to formulate a new travel product she has his own one or more components of travel product i.e. ‘ inclusive tours.’
• Wholesale travel agencies are less inclined than tour operators to perform ground services i.e. handling agency or ground operators.
• A wholesale travel agency may deal with one component of travel product while a tour operator offers a variety of tour programmes.
• The size of the business is large in the case of tour operators in comparison to a wholesale travel agency.

Features and Importance of the Travel Agency

Travel agency plays an important role in the travel sector business. Some most important features and importance of the travel agency business are following as:-

• An important link between the clients and principal suppliers.
• Image-Builder.
• Ensures rapid travel services.
• Provider of authentic and reliable travel information.
• A social a continuous process.
• Establishes a good relationship with clients and vendors.

These are the most important features of the Travel Agency Business.

Functions and Services of Travel Agency

Today, Travel Agencies have been recognized as a vital component of travel and tourism and have become an integral part of the travel and tourism industry at globally. They account for more than 90% of international and 70% of domestic tourist traffic

Further, more than 60%  of all travel agency revenues are derived from business travel. Most travel agencies sell both commercial and leisure travel but there are many travel agencies that only specialized in one sector or the other.

The operation of each travel agency is based on the scope of its activities and organizational size. Here we discuss the functions of a large scale travel agency that performs all types of activities such as Retail travel agency, wholesaling and tour operations, etc. The main function of a large-scale travel agency are:

Travel Information

Whatever the size of a travel agency, it has to provide necessary travel information to tourists. A travel agency must give up-to-date, accurate, and timely information regarding destinations mode of travel, accommodation, sight-seeing, shopping, immigration, passport, visa, customs clearance and procedure, health and security rules, and various permits required to travel in particular areas, etc.

Itinerary Preparation

The term tourists itinerary is used to identify the origin, destination and all the stopping points in a traveler’s tours. It is a composition of various elements and designed after a detailed study of the market. Travel agencies prepare an itinerary for tour packages.

Airline Ticketing and Reservation

A travel agency sells a variety of tourism products. Airline ticketing and reservation is still a major source of revenue. Travel agencies perform a function of airline ticketing and reservation on behalf of various airlines.

Tour Packaging and Costing

Travel agencies prepare a tour package and sell them to tourists. The coasting and pricing of tour packages depend to a large extent on the ability of travel agents as to how effectively he is able to negotiate with the principal suppliers.

Reservation

It is a very important function of all types of travel agencies. A travel agency consistently makes linkage with the accommodation sector, transport sector and other entertainment organizations to reserve rooms, and seats in the cultural programs and transportation.

Travel Insurance

Some large-scale travel agencies perform additional functions to serve their clients. Travel insurance protects travelers against the person as well as baggage losses resulting from a wide range of travel-related happenings and problems.

Currency Services

Approved travel agency authorized by Govt. body provides currency exchange services to tourists.

Organization of Conference/Conventions

Large-scale travel agencies offer a complete convention/conference package which includes registration of the participants at the venue to be picked up for dropped to the airport/hotel, overhead projectors, slide projectors, TV, VCR, information counter, sightseeing, etc.

Travel Agency Linkages and Integration

Basically, a travel agency serves two types of clients: business travelers and leisure travelers. Incidentally, the requirements of these tourists are different and an agency has to assemble or purchase-related components from the principal suppliers to cater to their needs.

Essentially, travel agencies maintain close ties with Airlines, hotels, car rentals, banks, insurance companies, railways, government, trade associations, foreign tour operators and travel agents, ground operators, cruise companies, and tourism educational institutes.

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