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Gateway Travel

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Company details.

• Founded 2010
• Host Type Hybrid (Host & Travel Agency)
• Currently Accepting Beginner Agents, Experienced Agents
• Accepts Agents in USA
• # of Contractors 1,100
• Annual Sales $15 million
• Languages Spoken English
• Business Attributes —
• Profile Updated 06/08/2024
• GDS Not Offered
• Consortia Travel Leaders Network
• Accreditations CLIA, IATA
• Members of ASTA, CCRA, CLIA
• Seller of Travel California, Florida
• E&O Insurance Included
• Focuses Adventure, Cruise, Corporate, Disney, Groups, Leisure, Luxury, Ethnic, Honeymoon/DWs, FITs, Tours

Program Details

• Ticketing Service for non-GDS Agents
• Minimum Sales Requirement —
• Lead Program
• Leads Belong to Agent
• Charge for Leads
• Education Program Employee Training, IC Education, On-demand
• Allows Sub-agents

Pricing & Commission

• Military/Veteran discounts
• Start Up Fee —
• Location requirement Home-based
• Annual Fee —
• Commission Split Range 60% to 90%
• Frequency of Commission Payments Every Two Weeks
• Method of Payment Direct Deposit

Technology & Tools

• Marketing Programs Direct Mail, Website Program, E-mail Marketing, Social Media Tools
• Leisure Tools Air Booking Tool, Consumer Booking Tool, Cruise Booking Tool, Hotel Booking Tool
• Corporate Tools Online Booking Tool

About Gateway Travel

At Gateway Travel, we welcome agents of all experience levels to join our vibrant community. Whether you're just starting out or a seasoned pro, our comprehensive support and resources are designed to help you succeed.

Our offerings include four flexible commission packages ranging from 60% to 90%, ensuring you find the perfect fit for your business model. Each package comes with a FREE CRM, extensive internal marketing and sales training, and separate, dedicated teams for new agent support and travel advisor growth.

You'll also benefit from in-depth supplier training and the opportunity to participate in our exclusive Fall & Spring hands-on workshop training with suppliers. Plus, we guarantee commissions paid on time twice monthly, so you can focus on what you do best.

Join Gateway Travel today and discover why our agents rave about our supportive community and robust resources. Check out our REAL Facebook-verified reviews and meet our exceptional support team .

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Gateway travel Review

Write a review, 🌟 gateway travel is simply the best 🌟 i can't pra....

🌟 Gateway Travel is simply the best! 🌟 I can't praise them enough for their outstanding service and competitive prices. I will definitely be booking with them again!

Start collecting reviews today

Claim your business to immediately update business information, respond to reviews, and more, i recently booked through their website and was pl....

I recently booked through their website and was pleasantly surprised by the seamless process. 👍🏼 The customer service was excellent and the trip was affordable and enjoyable.

😊 Gateway Travel did a fantastic job! Their servic...

😊 Gateway Travel did a fantastic job! Their service was outstanding and their prices were unbeatable. I would highly recommend them for all your travel needs. 😊

Gateway Travel provided an average experience. The...

Gateway Travel provided an average experience. The customer service was mediocre and the prices were a bit high. The website was user-friendly though.

Gateway Travel provided a decent experience overal...

Gateway Travel provided a decent experience overall. The customer service was satisfactory and the prices were reasonable. The website was easy to navigate.

Gateway Travel provided a decent experience overall. The customer service was satisfactory and the prices were reasonable. The website was user-friendly.

🌟 Gateway Travel is amazing! They exceeded my expe...

🌟 Gateway Travel is amazing! They exceeded my expectations on every level. The service was top-notch and the prices were extremely competitive. Highly recommended! 🌟

I had a wonderful experience with this travel comp...

I had a wonderful experience with this travel company. The service was excellent and the prices were reasonable. I would definitely recommend them to others.

I had a great time with this travel company. The s...

I had a great time with this travel company. The service was excellent and the prices were reasonable. I would definitely recommend them to others.

I had a satisfactory experience with Gateway Trave...

I had a satisfactory experience with Gateway Travel. The customer service was decent and the prices were average. The website was easy to use.

🌟 Gateway Travel is absolutely amazing! 🌟 I couldn...

🌟 Gateway Travel is absolutely amazing! 🌟 I couldn't be happier with their exceptional service and competitive prices. They made my travel experience truly memorable!

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• Did not verified company info
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• Did not replied to negative reviews

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Gateway travel

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Gate 1 Travel   Reviews

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Reviews 2.8.

Most relevant

Scotland/Ireland 16 day excursion

I just finished the Scotland/Ireland 16 day excursion with a Tour guide named Ian and our coach driver named Robbie. They were both FANTASTICO! The 42 travelers were also wonderful. The sites in Scotland and Ireland were magical. The hotels were all very nice with breakfast and half our dinners included. The food was good. I would highly recommend Gate1 and plan to take another tour. Gate1 also needs to give those two wonderful men raises! They certainly made the trip amazing! Humor, history, intelligence, and much fun to entertain such a large group for 16 days! Great job Men!

Date of experience : June 03, 2024

Reply from Gate 1 Travel

Thank you for taking the time to share your comments. We truly appreciate the feedback and look forward to welcoming you on your next Gate 1 trip!

Just did England and Scotland

Just did England and Scotland, it was the best experience ever, 2nd time traveling with Gate 1, just booked another one, highly recommend!!

Date of experience : April 01, 2024

Thank you for your kind feedback. We can’t wait to see you again!

Tour guide can make or break a vacation.

Hawai'i 9-day tour 02/14/2024 thru 02/21/204 was busy and organized perfectly. Tours were organized and efficient. The preset hotels Queen Kapiolani and King Kamehameha were clean and well maintained. Due to the Lahaina devastation, which was hard to view, our hotel upgrade was amazing and impressive on Maui. Charles "Kaleo" Degala, the singing tour guide, made the trip. His love of his home, knowledge of the islands and respect for the culture of Aloha made you feel as if you were family not just a guest. Guides like him are a rare gift for a traveler.

Date of experience : February 14, 2024

RUDE service

This company has absolutely the most rude customer service. I'm a travel agent, asking basic clarifying questions regarding airfare and prices, and I was yelled out and treated very rudely two days in a row. They must hate their jobs. Unbelievable. Do not use this company! So many other professional travel companies to use!

Date of experience : May 03, 2024

Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

Not worth it!

My husband and I have taken many trips with Gate 1 but something with the company has changed and I do not recommend travelling with them now. We travelled on their Japan, Then and Now Discovery trip in March and there were so many problems–some with the itinerary and some with the Tour Manager. Many of the activities were unnecessary or badly timed. I never got to see the “NOW” in Tokyo or any other city. Plenty of “Then” as we constantly travelled outside the cities to see gardens that weren’t blooming or another shrine that was never explained why it was important. The food on the trip was terrible, whether it was a group dinner or a food court in a train station. Some of the hotel rooms were so small there was no room to open a suitcase. It was a Discovery trip but nothing was special about it. It was a lot of money for what we got and we will not with travel with Gate 1 again.

Date of experience : March 10, 2024

We've had our guide yell at us and…

We've had our guide yell at us and other guests for little things like beings 4 minutes late one time over several days of being on time as expected, sitting somewhere other than the "assigned seating" even when there were vacant spaces, and for "just standing there" when out on a group outing (I guess we were supposed to interact more when he was watching us?). Our guide appears to be a tired and lonely old man that may need this position to support himself, as he wears the same outfit for the entire week so far & has no luggage. He rambles endlessly the entire duration of the ride in the tour bus about politics and religion with occasional spurts of local scenery, too late to get a photo of the attraction. I'd consider another Gate 1 travel but only after being able to review the ambassador of the trip. As for this trip, Serge was an absolute failure!

Date of experience : May 08, 2024

Thank you for sharing this feedback. Your comments are very important to us. We regret that your experience did not meet your expectations. We have provided your contact information to our customer service team who will reach out so that we can try to make this right for you.

After reading all the negative reviews…

After reading all the negative reviews I decide to not go ahead and confirm the Baltic trip I had hoped to do with Gate 1 Travel. No way do I want to get stuck someplace with no help from the tour company. Glad I decided to read reviews before clicking the "Book" button.

Date of experience : March 16, 2024

Essential Portugal and Spain

Our experience was terrific! We were greeted at the airport by the tour manager Alex and taken to the hotel. Everything was so organized with time between tours for lunch or shopping. The hotels were nice too. We felt safe and cared for at all times. The tour guides were fantastic in each city giving us plenty of history without being boring. The bus driver Marco was excellent making sure our things were secured at all time. We will definitely use this tour company again.

Date of experience : February 29, 2024

Dear Susan, Thank you for taking the time to share your comments. We truly appreciate the feedback and look forward to welcoming you on your next Gate 1 trip!

Poor customer service leading to loss of ticket value

No possible to reach the travel agents on phone. Hence, communication to the Gate1 travel agents is possible via emails only. By 3pm UK time on 18 Feb, I confirmed my request to change my flight, from 19Feb at 1:45am to another day. But no response has been received, although my response was within 30-40min since the agent's reply time.. I appreciate this was on Sunday, but a clear statement on working hours and limitation from the beginning would be helpful. It seems the value of the ticket is lost which is very unpleasant. This could be easily avoided if there was an opportunity to call to agree the change and pay the diff in tariff.

Date of experience : February 18, 2024

Hello, Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

Travel Protection is a scam, thru Gate 1.…

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve waited two months after providing info requested with letter from surgeon. Today they say coverage denied because she had defib prior. Of course the Protection was stated as covering pre-existing conditions!!!!!! Total rip-off. Deceptive scam artists. VERY disgusted!!!

Date of experience : December 05, 2022

Very disappointed with Gate 1

Very disappointed with Gate 1. We’re scheduled to tour Egypt in November. However, due to the the conflict that’s happening now with Israel in Palastine/Gaza and the West Bank, we are justifiably concerned about our safety. Our trip is fully paid, but we had humbly requested to reschedule for a later date to travel (Not asking for a refund) just to reschedule. Unfortunately for us Gate1 outright denied our request disregarding our concerns. The Arch insurance that’s offered through Gate1 essentially only covers Gate1.

Date of experience : October 17, 2023

Never had a problem

I was very surprised to see all the negative feedback. It is true that the Tour Manager makes all the difference on these kind of tours and ours have always been exceptional. We have done Italy, Spain, and SE Asia and have loved everyone of them. We are not old and feeble so maybe that has something to do with it because Gate1 does make sure you see everything on the itinerary and you get your monies worth, which what we like. Our last tour manager was Tim for the SE Asia trip and she was amazing, in fact we are still in touch because we have become friends. From our view they keep getting better and better and we would recommend Gate1 highly. PS ask for TIM if you go to SE Asia won't be disappointed.

Date of experience : April 09, 2024

Gate 1 great but their trip insurance provider is worthless

Great company with well-organized tours but the insurance company they route all Travel Insurance through—Arch Insurance—has terrible reviews and does everything to avoid paying claims. I had a trip scheduled to Mexico in March 2024–and paid for. I had to cancel my Gate 1 trip because I was hospitalized for 11 days after I flew a long airplane flight from Ireland. At the time I booked the Gate 1 trip I was well. I suffered from acute pulmonary embolisms from the long flight. Arch insurance only paid out $300 on my well documented claim. I am a retired lawyer and know how to fill out and document claims. Their denial was flagrant. Getting only $300 back made it a complete waste of time to file the claim. If 11 days with acute pulmonary embolisms preventing me from future plane trips is not justification, what is? Never ever accept Arch. Find another provider.

Date of experience : March 27, 2024

Best trip ever!

I’ve traveled quite a bit and this trip to Costa Rica with Gate1 has been so far the best! This is the first time I book with them. It is very well organized, Gerardo, the tour guide was very knowledgeable and fun to travel with. The stay in Tortuguero was a great experience I will never forget. The Hot Springs was a beautiful place.The hotels that were chosen for us were terrific. The restaurants we were taken were fabulous. I will definitely book more trips with Gate1 without a doubt.

Date of experience : April 08, 2024

Thereza, our tour guide in Europe

Thereza, our tour guide on Gate One's trip from Mainz, Germany to Venice, Austria November 2023 was extremely accommodating. She was punctual while caring for specific needs of some 40 people for 10 days. She was very knowledgeable of the 5 countries that we toured and surprised us continually with gifts; nice hotels; meals and even music that we all sang along with as we traveled. She was fun and we'd recommend her highly for a trip with Gate One travels in your future!!!

Date of experience : November 02, 2023

9 Day Classic Japan

This 9 Day tour should actually be called 7 Day Classic Japan - Gate 1 needs to revise / review since 2 of the days you are actually in transit. Our tour guide Ichiro was phenomenal- kudos to him for his patience & handling the hiccups. Loved the country, it's people & the culture. Only disappoinmet was that Japan has so much to offer but the Gate1 itinerary focussed on way too many shrines/temples.

Date of experience : June 06, 2023

Gate1 are uncaring ……After doing around 8 tours with Gate1 I…

After doing around 8 tours with Gate1 I unfortunately had to cancel over a month before we were commencing our tour due to having to have emergency surgery. I thought Gate1 might be understanding and give us a full refund or at least credit towards another trip. They would only refund half our money and yes that was in the cancellation policy but having been such a long term repeat customer who had recommended them to many, I was under the delusion they may have some understanding of my situation and refund the full amount or at least give credit towards my next trip. I am six months post surgery now and have booked this years tour with another company. Will never book with Gate1 again.

Date of experience : August 09, 2023

Worst customer service

Worst customer service. I had booked a trip to Greece. I called them about my plane itinerary. No answer after being on hold for hours together. I emailed them, but no response whatsoever. I will never ever book anything with these people. Stay away from 'GATE1 TRAVEL". I 100% agree with majority negative reviews on this website. Please do yourself a favor and save yourself from tremendous future headache by not using this lousy travel company.

Date of experience : July 10, 2022

Dear Yash, We are sorry to learn of the delay in responding you your phone call. We were experiencing an increase in call volume related to our most recent promotion. We do value our customers and make every effort to answer calls as quickly as possible. Please be assured we will respond to your email, you may also request a call back using the call back feature. Thank you for your understanding.

Gate 1 Travel is an amazing company

Gate 1 Travel is an amazing company. For starters, booking our trip to Ireland was easy, complete and priced reasonably. Next, our bus driver, Mark, a very kind gentleman, navigated all the twisty-turny roads like a master. And most important, our tour guide, Jill, was incredible! Her knowledge of all the towns, roads, pubs, Irish traditions, and folklore, was nonstop. Her sense of humor and the details of everything made a wonderful trip more memorable than we had expected. My only criticism is that not one of our rooms (in any of the hotels) had a view other than back parking lots, roofs of buildings, or high walls. Other than that, we highly recommend Gate 1 Travel.

Date of experience : October 22, 2023

Res# 2287535

Res# 2287535 There was no booking on a domestic flight for me from Istanbul to Gaziantep on 10/3. The tour guide, Serdad, insisted that I must pay at the counter of Turkish Air instead of paying from other sources. Later, I got cash reimbursement, but he should be more careful, which could easily be preventable. Serdad did not inform us how much to walk involved at each spot; his time management was poor, and for example, we had two hour lunch break In front of the Zeugma Museum on a hot day without AC. We could enter the museum earlier.

Date of experience : October 03, 2022

What we know — and don’t know — about the new Hoover Dam toll plaza

F or decades, travelers have visited Hoover Dam, one of the nation’s premiere engineering feats and a Southern Nevada tourism staple, for free.

Today, it’s unclear how long it will remain a free attraction as the Bureau of Reclamation has built a toll plaza just beyond a security checkpoint near the dam.

So far, the plaza gateway is inactive and vehicles can pass through it once they’ve cleared security.

Michelle Helms, regional chief of the office of communications for the Bureau of Reclamation’s Lower Colorado Basin, said in an email that Hoover Dam charges a use fee for commercial road-based tour operators in compliance with federal regulations.

“We don’t have congressional authorization to charge an entry fee for non-commercial vehicles,” she said.

Helms said she has not been briefed on any plans involving charging non-commercial vehicles.

The new turnstile also means visitors may eventually have to pay to access the walkway for the Pat Tillman-Mike O’Callaghan Memorial Bridge over the Colorado River from which pedestrians can get a breathtaking view of the massive, 726-foot concrete arch-gravity dam, which was completed in 1936 during the Great Depression after five years of construction.

Also beyond the turnstile is a parking area where hikers can access the 3.7-mile historic railroad tunnel trail that offers views of Lake Mead.

The Bureau of Reclamation office that handles commercial use permits for Hoover Dam did not respond to telephone and email inquiries about why the plaza was built, how much it cost or when it would be activated.

Hoover Dam bypass

The road to Hoover Dam, formerly U.S. 93, was identified in the 1960s as dangerous and inadequate to handle projected traffic volumes.

In the late 1990s, work began to develop a bypass of the route to what is now Interstate 11. The need for a bypass was accelerated by the 9-11 tragedy when checkpoints were established to monitor U.S. 93 traffic driving across the dam.

The bypass project began in 2003 with bridge approaches and bridge construction began in 2005. It was completed and opened to vehicle traffic on Oct. 19, 2010, at a cost of $240 million, with the bridge itself costing $114 million.

Today, tourists can still drive across Hoover Dam to parking lots on the Arizona side of the Colorado River. But the old highway is blocked and motorists must return over the dam to the Nevada side to exit.

Commercial use authorizations are required of vehicles that transport tourists and goods to the dam area. Tour buses are among the vehicles required to pay a daily fee at a rate of $5 per passenger.

The Bureau of Reclamation first began collecting fees from commercial operators in 2020.

Non-commercial educational groups are not required to pay a fee. Commercial authorizations generally cost $100 per application and must be renewed annually and daily uses have been paid in advance online.

About 32,000 commercial vehicles visit Hoover Dam each year, bringing an estimated 800,000 visitors to the dam.

Fees collected are used for upkeep of Hoover Dam visitor facilities.

Contact Richard N. Velotta at [email protected] or 702-477-3893. Follow @RickVelotta on X.

©2024 Las Vegas Review-Journal. Visit reviewjournal.com.. Distributed by Tribune Content Agency, LLC.

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Gatewaytravel   Reviews

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Reviews 3.2.

Most relevant

Not Quite as Advertised and Promoted online and on Facebook

As a current travel agent with Gateway Travel in Indiana. I see a lot of posts on the Gateway Travel Facebook page and their website listing they provide in house, comprehensive travel agent training especially for new agents to the industry. Supposedly we have more than 40, current in-house, high quality training videos to help us learn to be comprehensive, quality travel agents and they offer all kinds of assistance to help is build long term relationships with our clients. Specifically, exclusive training that will help us be the best, well versed, professional booking agents for our clients. But in 2-1/2 months with Gateway Travel. I cannot find any of these in house 40+ training videos, training materials or any of the advertised, promoted, exclusive training listed on Gateway Travels website or social media pages to help set us apart as Gateway Travel Agents. This is not what I signed up for and pay a monthly fee for. I still have no idea what I am doing, how to find what clients ask me for or how to meet and exceed their expectations or save them money as their travel advisor compared to what they can book for themselves online. I had no idea this would be so difficult, confusing and frustrating with Gateway Travel : (

Date of experience : 08 August 2023

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Gatewaytravel   Reviews

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Write a review

Reviews 3.2.

Most relevant

Not Quite as Advertised and Promoted online and on Facebook

As a current travel agent with Gateway Travel in Indiana. I see a lot of posts on the Gateway Travel Facebook page and their website listing they provide in house, comprehensive travel agent training especially for new agents to the industry. Supposedly we have more than 40, current in-house, high quality training videos to help us learn to be comprehensive, quality travel agents and they offer all kinds of assistance to help is build long term relationships with our clients. Specifically, exclusive training that will help us be the best, well versed, professional booking agents for our clients. But in 2-1/2 months with Gateway Travel. I cannot find any of these in house 40+ training videos, training materials or any of the advertised, promoted, exclusive training listed on Gateway Travels website or social media pages to help set us apart as Gateway Travel Agents. This is not what I signed up for and pay a monthly fee for. I still have no idea what I am doing, how to find what clients ask me for or how to meet and exceed their expectations or save them money as their travel advisor compared to what they can book for themselves online. I had no idea this would be so difficult, confusing and frustrating with Gateway Travel : (

Date of experience : 08 August 2023

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