Is there Wi-Fi onboard?

Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet, with the exception of our Galapagos-based ships.  

Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs.

Basic Wi-Fi Package

With our Basic Wi-Fi, you can browse the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that you won’t be able to email large files, share photos or videos on social media, use streaming apps, or make video calls.   

Premium Wi-Fi Package

Premium Wi-Fi puts internet streaming at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps.  

Find out more about what we offer and how to purchase

Can I upgrade my Basic Wi-Fi included plan to a Premium Wi-Fi plan?

Yes this can be done pre-cruise for $13 per day by contacting the Celebrity Cruises Contact Center or once Onboard at the iLounge for $15 per day.

How do I get connected to the Wi-Fi onboard?

Watch this helpful tutorial.

https://www.youtube.com/watch?v=gb-EmQF_0Fg

Will I be able to use my cell phone onboard?

Yes! Cruise guest can use their cell phones to make and receive calls, send and receive text messages, access email and surf the web. We use Wireless Maritime Service to offer advaced roaming onboard all Celebrity Cruises ships. Roaming will begin once the ship is in international waters and guests will see "cellularatsea", "NOR18" or "901-18" on their mobile display. Guests will be billed at rates similar to international roaming which will be billed to their monthly bill by thier home network.

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Wi-Fi on cruise ships: 5 things to know about internet use on board

Gene Sloan

I have good news for those of you who assume the only way to stay in touch with home from a cruise ship is via a message in a bottle: Cruise ships come equipped with internet, and cruise Wi-Fi connections have been getting faster at a rapid rate — and cheaper, too.

While checking emails and surfing the web on some vessels still requires the patience of Job, onboard technological improvements on many ships combined with new satellite and direct ship-to-shore systems is making cruise internet access much more like what you find on land.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

If you're a first-time cruiser, you're likely most concerned with the basics: Do cruise ships have Wi-Fi and how much does Wi-Fi cost on a cruise? Repeat cruisers who have paid the price for finicky service may be wondering the best way to access fast connection speeds across their devices while avoiding unnecessary charges.

I can guide you through the ins and outs of Wi-Fi on cruise ships. Here are five things to know about onboard internet before you set sail.

Wi-Fi on cruise ships will never be as fast (or reliable) as home

Yes, all cruise ships today offer an internet connection, but it might not be the seamless experience you've come to expect on land.

For most of the many years I've been writing about cruising, the typical internet connection at sea hasn't just been slow. It's been glacial. You'd click on a website only to experience many seconds of frustration. Maybe the page would come up. Maybe it wouldn't. Maybe the cruise would end while you were still sitting there.

Related: 16 mistakes cruise ship passengers make on disembarkation day

Why the slow speeds? To start, there is no Comcast cable wire running to your cruise ship. On cruise ships, every packet of data you are downloading onto your phone or computer, for the most part, is coming over a satellite, which is not a quick or inexpensive proposition.

The maritime communication companies that specialize in providing internet connections to ships have been trying to speed things up in recent years. Solutions have included adding more satellites and linking their systems to land-based towers that connect with ships as they near shore.

celebrity cruise wifi faq

But, in the end, there are limits to just how well a satellite system can work. For starters, a ship needs a clear "line of sight" to a satellite to exchange data, something that isn't always the case. Cruise ships traveling through the famed Norwegian fjords, for instance, can lose their satellite signal due to the height of surrounding mountains.

And there are certain parts of the world where satellite coverage is too thin or nonexistent to allow for internet access on cruise ships. During a sailing in the Russian Arctic on a Hapag-Lloyd Cruises ship, I was forced to live without internet for a good part of a week due to a lack of satellite coverage in the area (something, I must say, was kind of wonderful).

So while onboard cruise Wi-Fi speeds are getting better, they'll never be as fast as at home, where a hard wire brings the signal straight to your router.

Onboard internet speed is getting much faster

On some cruise ships, the signal has become so much faster you now can stream Netflix from the comfort of your cabin — something that would have been unthinkable just a few years ago.

New satellite systems, paired with multimillion-dollar investments in shipboard technology, really are making things better in a big way. A turning point came in 2014, when cruise giant Royal Caribbean partnered with satellite company O3b Networks to create a new onboard internet system that it claimed was six times faster than anything else at sea. Called Voom, the system tapped into new Medium Earth Orbit satellites operated by O3b that can shoot their beams directly at ships as they move.

When I ran a speed test of Voom on Adventure of the Seas, I found the line's fastest option, the Surf + Stream service, usually offered download speeds of just around 3 megabits per second. I never found download speeds exceeding 4 Mbps, but I did see it drop as low as 1.5 Mbps. While still significantly slower than many home connections, that's fast enough to enjoy Netflix and other streaming video services, though I did experience grainy video and buffering issues on occasion.

celebrity cruise wifi faq

Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today. But we're a bit skeptical – not because the Wi-Fi is slower than stated, but because other cruise lines, like Carnival Cruise Line , are quickly catching up.

Carnival cruise Wi-Fi is also fast enough to support Netflix streaming on some ships, the company says. The cruise line uses a hybrid system that combines faster satellite connections at sea with a network of less-expensive land-based towers that take over as its vessels near coastal areas.

On a sailing on one of the Carnival ships outfitted for faster internet, Carnival Sunrise , I did notice a significant improvement in cruise Wi-Fi speed. But the promised access to Netflix streaming wasn't quite as smooth as I had hoped. Clicking on a favorite show, I only could watch for a few minutes before the connection inevitably froze.

Some lines in just the last year or so have begun partnering with Elon Musk's Starlink system for speedy internet.

Related: How fast is the internet on a Celebrity cruise? We put it to the test

Cruise internet costs have gone down

Just a few years back, you had to pay a small fortune for the privilege of accessing the internet on a cruise ship. The base rate for onboard Wi-Fi for years started around 75 cents a minute. That's $45 for a single hour online!

The old pay-by-the-minute system, which could leave even modest internet users with sky-high bills, is now giving way to simpler and more affordable "all you can browse" plans on many lines.

How much does Wi-Fi cost on a cruise today? Well, the highest-speed version of Royal Caribbean's Voom connection currently costs $26.99 per day for one device. In the old days of 75 cents-a-minute pricing, that same amount of money would have gotten you just 36 minutes of web time.

Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing.

Related: 15 ways that cruising newbies waste money on their first cruise

Another line bringing down internet costs dramatically is Carnival. At the very low end, it now offers a Social Wi-Fi plan that allows access to all the key social sites (Facebook, Twitter, Instagram, etc.) as well as messaging services such as WhatsApp, for just $15.30 a day ($18 when purchased on board). A slightly more expensive Value Wi-Fi plan, at $19.55 per day when bought in advance ($23 per day when bought on board), adds access to email and most websites.

The line's top-tier Premium Wi-Fi plan, at $21.25 per day when bought in advance ($25 when bought onboard), triples the speed of the Value plan and adds access to VoIP calling on messaging apps and Skype (but not FaceTime). Note that you might be able to make Wi-Fi calls from an iPhone or via WhatsApp, even with the less expensive plan. Passengers who pay for a Carnival Cruise Wi-Fi plan in advance of sailing get a 15% discount.

But perhaps the biggest development in cruise internet costs in recent years is that many higher-end lines have begun offering internet access for — get this — free. Viking , Regent Seven Seas Cruises and Silversea Cruises are among lines now including unlimited internet time in the base cost of a voyage. At some of these lines, such as Regent, you can pay extra for faster service.

celebrity cruise wifi faq

Another way to get free or cheaper internet time on ships is to join cruise line loyalty programs . Many offer free cruise Wi-Fi or discounted package pricing to customers who hit mid- to upper-tier levels.

At Celebrity Cruises, for instance, the top Zenith tier in the line's Captain's Club loyalty program comes with unlimited free Premium-level internet (the fastest plan at the line). At Princess Cruises , customers can get 50 percent off MedallionNet internet packages after reaching the Platinum level in the line's Captain's Circle loyalty program (to qualify, you'll need to complete either five cruises, or 50 cruise days).

On Royal Caribbean, the path to free Internet on a cruise is through its high-end suites . Book a room in a Sky Class or Star Class suite (all suites above the junior suite level), and you'll receive free Voom.

Apps offer an alternative to paid cruise Wi-Fi

In recent years, a growing number of cruise lines have rolled out free apps for your phone that will let you make reservations for onboard restaurants, spa treatments and other services without ever leaving your pool deck lounge chair. On some ships operated by Carnival, you even can order beer and pizza to wherever you happen to be using an app.

celebrity cruise wifi faq

Many of these apps also will show you a schedule of daily activities, offer ship deck plans and sometimes port maps to help you get around, and let you check your onboard account statement in real time. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights.

While all these apps work off cruise ship Wi-Fi, the good news is they don't require the purchase of a plan to use. Nor do they come with any other sort of fee — at least for most features.

At Carnival, you'll pay $5 per cruise to add a "chat" feature to the line's otherwise free HUB app that will let you communicate via text-like messages with other app-enabled passengers. Norwegian Cruise Line also requires passengers to pay a fee (currently $9.95 per cruise) to use a messaging and calling feature of its Cruise Norwegian app.

Cruise internet tip: Use airplane mode to avoid unwanted charges

Whether or not you're purchasing a Wi-Fi plan on a cruise ship, I have one very strong piece of advice: Put your phone in airplane mode the moment you step on board the vessel and leave it that way for the duration of the sailing.

This is the safest way to avoid unwanted data charges, which can be enormous. (Remember the story of a family that racked up $14,000 in data charges on a cruise?)

As many cruisers have found the hard way, international phone plans such as AT&T's $10-a-day International Day Pass do not apply to cruise ships at sea. If you let your AT&T phone roam while you're on a vessel, you'll pay $2.05 per megabyte of data — even if your base plan at home offers you unlimited data. You'll also pay $3 per minute to make a call, $0.50 per text and $1.30 to send a photo. All that adds up very quickly.

celebrity cruise wifi faq

AT&T does offer a " Cruise Plus " plan for a flat fee of $100 that allows unlimited talk and text during sailings up to 30 days in duration. But it only comes with 1 gigabyte of data (which may seem like a lot until you start streaming movies), with any overage billing at a still-hefty $10 per 100 megabytes. It's also not available on every ship. More than 175 vessels are part of the program.

If you insist on leaving your cellular service on during a cruise, you should at least disable any apps running in the background (as they'll be eating up data, and running up your bill) and disable email auto-check.

Personally, I find it easier to just hit the airplane mode button. Once in airplane mode, I reactivate the Wi-Fi feature on my phone to access the cruise Wi-Fi, and sign up for a shipboard plan that will let me stay in touch by email or a VoIP service like WhatsApp.

Planning a cruise? Start with these stories:

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  • A beginners guide to picking a cruise line
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  • A quick guide to the most popular cruise lines
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Celebrity Cruise Internet Package Speed Test & Review

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Disclosure: This post may contain affiliate links. We may receive compensation when you purchase via my links at no cost to you. See my disclosure for more information.

Celebrity Cruises has made it easier than ever to stay connected at sea.

When you cruise with Celebrity’s “All Included” fare , you’ll receive Basic WiFi, gratuities, and the Classic Drinks Package with your base fare.

Celebrity Cruises uses Starlink internet service for some of the fastest internet speeds at sea.

But how fast is the Celebrity Cruises internet package? And should you upgrade to Premium?

Keep reading to find out more about Celebrity’s WiFi Packages.

Table of Contents

Celebrity Cruise Internet Package

A man sitting on the pool deck of a cruise ship using the internet package to message family and friends

Celebrity offers two internet packages for passengers: Basic WiFi or Premium WiFi.

Beginning November 17, 2020, the cruise line began including Basic WiFi with every cruise ticket as part of Celebrity Cruises All Included fare. With the new ticket pricing, all guests on Celebrity will receive WiFi, the  Celebrity’s Classic Drinks Package , and gratuities included with your cruise fare.

Every cruise ship in Celebrity Cruises fleet uses Starlink internet service to provide guests with high-speed internet access. The fast and reliable Starlink WiFi is a massive improvement over the traditional cruise ship internet.

Celebrity Cruises offers two intent packages, Basic and Premium WiFi.

Basic Wi-Fi

Celebrity Cruises Basic WiFi package provides access to web browsing, email, and messaging apps. It’s an excellent option for staying connected if you don’t need video calling, social media, or streaming.

It’s important to remember that the Basic internet package limits your internet usage. While you can browse for unlimited time, the cruise line throttles internet speeds and blocks access to several websites, including social media and streaming services.

Basic WiFi on Celebrity Cruises costs $20 per person per day but is free when you book through the Always included fare.

Passengers who require access to streaming services, social media, or video calls should consider upgrading to Premium.

Premium Wi-Fi

Celebrity Summit in St. Thomas

Upgrading to the Premium WiFi Package allows you to access the same web functions included with the Basic WiFi with video chat, social media, and streaming.

In August 2023, we sailed to Alaska on Celebrity Equinox. Alaska is known to have slower internet speeds, as satellite internet providers provide less service. But, thanks to Starlink internet service, we could stream Netflix, Amazon Prime, and Spotify without issue.

The Premium WiFi package costs $35 per person per day. If you purchase the Always included fare, you can upgrade to the Premium package at a discounted rate.

You can upgrade from basic to Premium, which costs $9.99 per person per day.

How Fast is Celebrity Cruises WiFi?

a woman standing on the observation platform on the top deck of a crusie ship taking a photo of the mountain landscape in the background

While on  Celebrity Equinox , I tested the internet speeds of the Premium WiFi to compare them to those of other cruise lines.

I conducted several speed tests throughout the cruise, using  SpeedTest.net  on my laptop and Android phone. I ran tests at different times of day to account for the time of day and the ship’s position.

I consistently found download speeds of 10-15 Mbps, similar to sister cruise line  Royal Caribbean’s Voom internet at sea . Remember that I tested the internet speeds in Alaska, which has slower internet connections than the Caribbean, Bahamas, or Mediterranean.

Passengers sailing in the Caribbean have reported speeds as high as 50 to 100 Mbps.

Thanks to Starlink’s internet service, the WiFi speeds on Celebrity Cruises are exceptionally fast. We could stream Netflix, Amazon Prime, and Disney Plus from our balcony in Alaska.

We did notice that some videos and movies took slightly longer to buffer than we are used to. However, the internet service was better than expected for a moving cruise ship sailing in the middle of the ocean receiving internet from a satellite.

How to Upgrade to Premium WiFi?

Woman using her phone on a cruise ship

If you’ve booked your cruise with the Always Included package and want to upgrade from Basic WiFi to Premium, you can do so from the  Cruise Planner .

The upgrade charge is $9.99 per person per day. It’s important to note that you can only upgrade from your cruise planner once you have paid in full.

Alternatively, you can upgrade the internet package once onboard the cruise ship. Simply visit Guest Services, and they will help get you set up.

If you have any issues connecting to the onboard WiFi, Guest Services will help you connect your device.

Is It Worth Upgrading to Premium WiFi?

Woman on her phone using Norwegian Cruise Line Internet Packages

Suppose you already have the basic internet package through the Always Included cruise fare. In that case, you may wonder if upgrading to Premium WiFi is worth upgrading at $9.99 per person per day when purchased before the cruise.

Upgrading to Premium costs $69.93 per person for a 7-day cruise.

You can upgrade your internet package by Celebrity Cruises Contact Center before your cruise or visit the iLounge when on the cruise ship.

If you plan to video chat, use social media, or stream videos, music, and audio, you’ll want to consider upgrading to the premium package. If you want faster internet speeds, upgrading before sailing is best to get the cheaper rate.

Cruise lines, like Celebrity, throttle internet speeds on the lower tier packages. Further, the cruise line blocks social media sites and streaming services for Basic WiFi users. If you want full internet service, you should upgrade to Premium.

We always upgrade to the Premium package. The premium internet plan has faster internet speeds and makes it more enjoyable to browse the web.

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Frequently Asked Questions

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How much does the Celebrity Cruises app cost?

You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. No internet purchase required. In-app purchases available.

When can I download the Celebrity Cruises app?

We suggest downloading prior to your sail day, so you can save time at the terminal. Use the app to check in for your cruise, set up your arrival time, and upload your proof of vaccination. You can also download the app at no charge onboard.

How do I download the Celebrity Cruises app and log in pre-cruise?

You can download the Celebrity Cruises app at no charge from the App Store or Google Play. Then launch it and sign in using your guest account credentials. If you don't have an account, you can create one right in the app.

How do I download the Celebrity Cruises® app onboard?

1. Connect to your ship's guest Wi-Fi network.

2. Open a browser and type “login.com”’ to get to our home page.

3. Tap the App Store icon (for iOS devices) or Google Play icon (for Android devices) to install the app.

Do I have to purchase an Internet package to use the Celebrity Cruises app onboard?

No internet package is required. You can use the app onboard at no charge by connecting to your ship's guest Wi-Fi network.

How do I check in for my cruise?

The quickest way is to use the Celebrity Cruises app, available between 45 days and the morning of your sail day. Just sign in, select your cruise, and tap on the check-in button. You'll need to snap your security photo, scan your passport, and upload proof of vaccination for the fastest boarding experience on your sail day. Online web check-in is available between 45 days and three days before your sail date. *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.

Do I need an account to check in?

Yes. If you don't have one, you can create one on the Celebrity Cruises app in a few simple steps. Once you have your account, sign in, select your cruise, and take advantage of the quickest check-in experience.

If I check in online can I view my Xpress Pass on the mobile app?

Yes, so there is no need to print one out on sail day. Your mobile Xpress Pass is accessible via your account.

Can I add my boarding pass to Apple Wallet, Samsung Pay, or Google Wallet?

You can add your boarding pass to Apple Wallet. Samsung Pay and Google Wallet are not available yet.

Can more than one guest check in at a time on the Celebrity Cruises app?

For check-in, it’s one guest on the reservation at a time. However, one guest can check in everyone on the same reservation. Be sure to have all passports and travel documents handy.

How do I check in children on another reservation using the Celebrity Cruises app?

You must be at least 21 years old to add children. Link your reservation to the child’s reservation on the app - you'll need the child’s name, reservation number, and stateroom number - and then complete check-in for the child.

What languages are available for check-in?

Check-in on the app is available in English, Simplified Chinese, and Spanish, while Spanish, Portuguese, and English are available on Celebrity.com .

How far in advance can I check in on the Celebrity cruises app?

You can check in on the app between 45 days and the morning of your sail day. Once you're outside that window, you can check in at the terminal on your sail day. *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.

How do I change my onboard expense account payment method?

You are required to add a credit card to complete check-in. After checking in, you can change your payment method online, at the check-in counter on your sail day, or onboard at Guest Relations.

How do I know when to get to the terminal?

During check-in, you're required to select an arrival time. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass.

What happens if my battery dies on my mobile device at the pier so I can't access my Xpress Pass?

Our check-in counter staff at the terminal will be happy to look up your reservation.

Do I have an option to upload a photo from my mobile device in addition to taking a photo?

The choice is yours - either take one with your phone during check-in or browse to a photo saved to your device.

Are there any specifications/restrictions/requirements for the type of picture I can take when I check in on the app?

Just follow the guidelines you’ll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile.

Can I find visa requirements for my cruise on the Celebrity Cruises app?

Not yet, but that information is available on the Travel Documents FAQ page .

What do I have to know about scanning my passport during mobile app check-in?

It’s simple. Just follow the guides you see during the check-in process. You’ll see when your passport has been scanned and accepted.

If I don’t know my loyalty number, can I look it up in the Celebrity Cruises app?

If your loyalty number is already associated with your account, it’s available in the app.

Can any guest check in on the app, regardless of travel document requirements?

Yes, if you have a reservation, but without travel documents your check-in will not be complete and you'll have to finish at the terminal.

How do I know which fields are mandatory when checking in on the app?

If you skip a field required for check-in, you’ll see a message asking you to provide information for that field when you try to continue to the next screen.

Will my existing reservations be reflected on the app?

Yes. Once you're signed into your account, all of your reservations display on the app.

Where can I find information on a certain voyage day’s information and activities?

Want to get an early start on your cruise plans? We don't blame you. You can find out information about your cruise in the Celebrity Cruises app by browsing to and selecting a reservation, and then tapping the ship icon or calendar icon at the top of the screen. Activities start coming together a couple of weeks before your cruise, so check back as your voyage nears.

Do you have deck maps on the app?

Yes. You can tap Deck Maps on the app's home screen or tap on any activity in the Daily Planner to see its location.

Can I chat on the app?

You can chat at no cost on all Celebrity ships that feature the app. Just remember you have to be connected to the ship's guest Wi-Fi network and invite people to chat. When they accept, chat away. *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.

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Wi-Fi Changes & Updates FAQs Published on May 25, 2023

mahdnc

By mahdnc , June 13, 2023 in Celebrity Cruises

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On May 25, Celebrity published a set of FAQs regarding "Wi-Fi Updates".  Celebrity has been communicating changes in this manner lately.  The problem for me is that you have to piece together what the change is based on the FAQs since it is not accompanied by an announcement that I could find.

It looks like a new pricing structure will be put into place and that Basic Wi-Fi will no longer be sold after Jun 1.  Now that I think about it, I recall CC members observing that Basic Wi-Fi offerings have disappeared from their Cruise Planner.  I just looked at my CP for my cruises and the Basic Wi-Fi option is gone along with the Basic to Premium Voucher option.

The Premium Wi-Fi pricing table in Question 8 does not indicate if the pricing is per day, but I think it is.  MCC must be the abbreviation for My Celebrity Cruise (see Question 11) but I don't know what it means..

Anyway, here are the Wii-Fi Updates FAQs: link

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prmssk

It looks like MCC is the pricing if you purchase pre-cruise in the cruise planner.   

It’s nice to see prices go down on something for a change. 

  • 1 yr mahdnc changed the title to Wi-Fi Changes & Updates FAQs Published on May 25, 2023
3 minutes ago, prmssk said: It looks like MCC is the pricing if you purchase pre-cruise in the cruise planner.    It’s nice to see prices go down on something for a change. 

The pricing in my Cruise Planner looks cheaper than FAQ #8.

image.thumb.png.a1d29f5cd0a601bbba0f1bb44aed1777.png

So Starlink improvements in overall bandwidth + lotsa passengers with Premium Wi-Fi = ??

Jim_Iain

While I don't have any knowledge more than what you posted it appears to be a Travel Agent message -    I read it as a daily rate -  in the bullet 9 -

9. DOES CELEBRITY CRUISES OFFER PROGRESSIVE PREMIUM WI-FI DISCOUNTS PER SAILING LENGTH? No, the per day price of Wi-Fi remains the same with all cruise lengths

Found item 12 rather interesting and can see some irritated passengers

12. CAN CRUISE RATE ONLY GUESTS PURCHASE BASIC WI-FI? No, only Premium Wi-Fi will be available for purchase beginning June 1, 2023

10 minutes ago, prmssk said: It looks like MCC is the pricing if you purchase pre-cruise in the cruise planner.    It’s nice to see prices go down on something for a change. 

Did you notice item 7

WHAT IF A GUEST PURCHASED PREMIUM WI-FI BEFORE JUNE 1, 2023?

Guests are re-imbursed the difference via On Board Credit onboard. Process to refund and charge at new rate: • The Store Manager processes refunds on the first day of the cruise using the PCP participation report • Refunds are in the form of On Board Credit based on the difference in what the guest paid and the new price onboard • A welcome letter is placed in the cabin of affected guests

6 minutes ago, Jim_Iain said: While I don't have any knowledge more than what you posted it appears to be a Travel Agent message -    I read it as a daily rate -  in the bullet 9 -  

Just to clarify, I found this FAQ on Celebrity's trade website (for travel agents/planners) which is at https://www.thecelebritycommitment.com/

wrk2cruise

So will the All Included be premium now?

1 minute ago, wrk2cruise said: So will the All Included be premium now?

I asked myself the same thing--will this be the case for AI bookings after Jun 1?

1 minute ago, mahdnc said:   Just to clarify, I found this FAQ on Celebrity's trade website (for travel agents/planners) which is at https://www.thecelebritycommitment.com/

Understand.    I find it interesting that the current rates for my November Edge Cruise are less than what is published in the FAQ

image.png.140f8c38f7bc5263e367ce546ad15807.png

If you do a mock booking, the AI references “Unlimited Premium Wifi”.  Will be interesting to see how this impacts the actual usage of passengers.

7 minutes ago, wrk2cruise said: So will the All Included be premium now?

PER  Item 10 and 11

10. WILL ALL INCLUDED GUESTS STILL RECEIVE BASIC WI-FI ONBOARD? Yes, guest that booked the All Included rate will receive Basic Wi-Fi.

11. CAN I UPGRADE MY BASIC WI-FI INCLUDED PLAN TO A PREMIUM WI-FI PLAN? Yes, this can be done pre-cruise using My Celebrity Cruise - $7.99 per person per day or once Onboard at the iLounge - $9.99 per person per day. Pre-Cruise pricing is always lower than onboard

6 minutes ago, Jim_Iain said: Understand.    I find it interesting that the current rates for my November Edge Cruise are less than what is published in the FAQ  

Ex-Airbalancer

Ex-Airbalancer

8 hours ago, Jim_Iain said: Understand.    I find it interesting that the current rates for my November Edge Cruise are less than what is published in the FAQ  

For our Conny Nov 2023 TA the price is $24.50 CAD a day ($18.34 USD) and a 20% discount 

but for our Equinox Nov 2024 TA the price is $25.56 CAD a day ( $19.12 USD ) and a 20% discount 

no option for upgrading 

I think you need an  Ouija board to understand Celebrity pricing 

IMG_5673.thumb.jpeg.f4fac080f62301a75515d28a44ec09e6.jpeg

23 minutes ago, Ex-Airbalancer said: For our Conny Nov 2023 TA the price is $24.50 CAD a day ($18.34 USD) and a 20% discount  but for our Equinox Nov 2024 TA the price is $25.56 CAD a day ( $19.12 USD ) and a 20% discount 

Don't you think it's a bit tricky using what you paid in CAD, converting it to USD (perhaps without knowing the exact exchange rate on the date of purchase) then comparing the different USD rates as though they 'ought' to be the same?

BTW, on your 'recommendation' I ordered a SIM from SIM Corner Canada for a recent trip and was very pleased.  Thanks.

2 minutes ago, d9704011 said: Don't you think it's a bit tricky using what you paid in CAD, converting it to USD (perhaps without knowing the exact exchange rate on the date of purchase) then comparing the different USD rates as though they 'ought' to be the same?

No , I don’t 

a cent or two difference on  on the exchange rate on $20 dollars will not make that much of a difference 

It is also a reference for our American friends to show the price in USD 

3,000+ Club

8 hours ago, snow bunny said: If you do a mock booking, the AI references “Unlimited Premium Wifi”.  Will be interesting to see how this impacts the actual usage of passengers.   snow bunny

Hmm... not on the mock booking I just did on the UK website,  it still references 'Basic WiFi' for AI....

This is consistent with #10 on the published FAQ....

12 minutes ago, Ex-Airbalancer said: No , I don’t  a cent or two difference on  on the exchange rate on $20 dollars will not make that much of a difference  It is also a reference for our American friends to show the price in USD     

Yes.  The exchange rate used for the two separate purchases was the same; looks like it's simply a different pricing structure.

terrydtx

We had the new premium Starlink Wi-Fi on our June 4th Equinox cruise, and it was excellent service compared to past cruises with premium service. Never lost connection and I was able to send and receive phone calls and text messages with my Samsung Wi-Fi calling on my phone. I also was able to use video calling with the same excellent results. 

9 hours ago, snow bunny said: If you do a mock booking, the AI references “Unlimited Premium Wifi”.  Will be interesting to see how this impacts the actual usage of passengers.   snow bunny

I just did a mock booking for the Ascent (I'm in the US) and the AI mentions basic WiFi.

Based on the FAQ 10, I had assumed AI would continue to include only the basic WiFi.

kywildcatfanone

26 minutes ago, terrydtx said: We had the new premium Starlink Wi-Fi on our June 4th Equinox cruise, and it was excellent service compared to past cruises with premium service. Never lost connection and I was able to send and receive phone calls and text messages with my Samsung Wi-Fi calling on my phone. I also was able to use video calling with the same excellent results. 

Good to know.  We are on her in October.  I originally bought basic for 2 devices, but upgraded to premium for two people during the Memorial Day sale.  I'm skeptical, but the site took my money.  Will have to confirm onboard that I have wifi for both people, and not just 2 devices. 

9 hours ago, mahdnc said: The pricing in my Cruise Planner looks cheaper than FAQ #8.

It is still cheaper than what I paid for on my last Celebrity cruise. I'm not surprised they may still have cruise planner sales that bring the price down further.

Although, logging into my own cruise planner, I see the pricing I'm used to (which is higher than 8).  The next cruise where I have an opportunity to buy Wi-Fi isn't until January of 2025 though.  IT must not have gotten around to later cruises yet.....

2 minutes ago, kywildcatfanone said: I'm skeptical, but the site took my money.  Will have to confirm onboard that I have wifi for both people, and not just 2 devices. 

All Wi-Fi packages are per device (not per person).  So having a 2 device plan is essentially the same as 2 people having their own 1 device plan (unless you mean you bought 2 device plans for each of you).  You just share a login in the first case and have separate logins in the second case.

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Just now, prmssk said: All Wi-Fi packages are per device (not per person).  So having a 2 device plan is essentially the same as 2 people having their own 1 device plan (unless you mean you bought 2 device plans for each of you).  You just share a login in the first case and have separate logins in the second case.

Yeah, I'm not too worried about it, but I bought basic wifi and it was cheaper to buy a 2 device plan than buy one device for two people, so I did that.  Then on the Memorial Day sale, the only option it gave me was to add for each person, and not upgrade my existing 2 device plan.  It works out the same, I paid for two, and I now have two upgraded, but it wasn't like I upgraded exactly what I bought originally.  I suspect it won't matter, but I am a bit nervous about it.  I have the documentation saved for each purchase, so hopefully it won't be an issue.

40 minutes ago, terrydtx said: We had the new premium Starlink Wi-Fi on our June 4th Equinox cruise, and it was excellent service compared to past cruises with premium service.

We had the 'Basic' Starlink WiFi on Eclipse in January and it was every bit as limited as the old 'Basic' WiFi unfortunately.

No question that it is an improvement for Premium, that seems to be well received by all, but Celebrity have kept the 'Basic' service locked down to such a low bandwidth that we couldn't even load this site...

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celebrity cruise wifi faq

  • Celebrity Cruises

How bad is the Basic WiFi?

cruisegal415

By cruisegal415 , March 22, 2022 in Celebrity Cruises

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500+ Club

cruisegal415

We will be on the Summit next week.  We would like to use the wifi mostly to read our emails, keep up with the news, facebook, and text each other and maybe friends not on the cruise.  We don't plan on streaming music or videos or movies. 

Is the Basic wifi good enough for this? Or should we go with the Premium? There's such a big price difference I hate to get it if we don't need it.

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DCPIV

It should be good enough for what you want to do. 

If you find you need more, then you can always upgrade.  However, what we've found (by my very unscientific survey) is that the premium internet isn't much better than the basic isn't working well.

5,000+ Club

On some ships, the Internet service reminds me of the old Dial Up mode. Serve is better on some ships than others and your location on the ship can make a difference as well as the time of day.    We don't expect speeds like at home.   On some cruises, I have remarked how happy I am for not having purchased it (as I get some free minutes).   

A couple of options here.  Try the basic and see if it works for you.  Be aware that MANY will be using it the first evening and that connection speeds will be slow for all.  On our last couple of cruises, we were able to try ti out for free when we boarded.   That could give you some  hint of how well it is working on your particular device.  

lv2cruisgrl

We had it on Edge and sometimes it was a little slow but depends on time of day. I used it to upload photos to FB with not much issue. Also read emails, text.

Thanks

We were on the summit last week with the "premium" service.  It was slow, but we wanted to watch videos.   If you are just looking at emails and texting, you should be fine as long as you are patient... 🙂

PinkSandGirl

PinkSandGirl

The basic internet, in my experience,  is frustrating.  Pre-shutdown I had internet included and it was great for e-mails, texts, internet, WiFi calling etc...  In October, we had the included basic internet and didn't think there was a reason to upgrade since they advertise you need it to stream videos.  

We couldn't get the WiFi calling to work.    We visited the iLounge and were told we needed to upgrade.  I said we could use WiFi calling before and had better access and that's when they said that included internet a few years ago was basically the upgraded internet now offered.  So, the upgrade was needed.  

Prior to upgrading,  text messages would sometimes be delayed/not come through  and certain internet sites (Cruise Critic being one) would not load properly or at all.  Note:  Cruise Critic still had issues after upgrading.

This was on the Equinox in October. It seems some ships have better access/some have worse. 

You can always wait until you board to see how it works for you and then decide.  If eligible,  Captain’s Club discounts are also available onboard for certain tiers. 

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phoenix_dream

I disagree that you can do everything you want to with the basic internet, at least based on our experience.  First of all, we were unable to text with surf internet.  We have an Android phone, and we were told sometimes people with Apple products have better luck but they don't understand why.

We could view our emails, but could not open some of them.  We could view Facebook, and we could post words, but not pictures.  We could, however, "text" using Facebook messenger.  

We could surf the internet, but often could not open the sites we were interested in.  I don't think you mentioned needing it, but we were unable to do wi-fi calling.

This feedback is based on our sailing on Millennium last year.  I know on different ships it can be better or worse than others.  In fact, in December we were on Apex and even though we had stream as we were in a suite, the internet was awful all the way around.  Recently on Reflection and their stream internet was pretty good overall, except for now and then when we were docked at a port and even that was pretty bad.

I agree that the price to upgrade is very high - absolutely ridiculous IMHO.  Unless there is some kind of sale pre-cruise, I would suggest waiting until you are onboard and then determining then if you need to upgrade.

Actually, we found the best Internet was found at the ports we visited.  And it was FREE.  We used Internet at Diamonds International and this burger place with arches 🍔 .  It was very frustrating on our ship.  However, during the cruise,  a signal booster (?) was installed in our room and that helped.

tallyho8

I've been on 3 Celebrity cruises since they reopened and had basic internet all 3 times. I could never access my email. The only way I could check my email was to upgrade to premium and then it was very slow and sporadic.

The Basic internet on Reflection was borderline unusable. Could not sign in to Home Depot. Could browse its site. Couldn’t send picture messages without reducing file sizes. Texts (iMessage) took a long time to send or receive. If you really NEED the connectivity (vs want) then I’d say a full fail. 

1 hour ago, killsport said: The Basic internet on Reflection was borderline unusable. Could not sign in to Home Depot. Could browse its site. Couldn’t send picture messages without reducing file sizes. Texts (iMessage) took a long time to send or receive. If you really NEED the connectivity (vs want) then I’d say a full fail. 

i couldn't agree more....was on the Reflection for new years eve, Basic was useless( we had free minutes to use) ,Upgraded to Premium ...almost useless. I even moved to the I lounge with my laptop, thinking it would be better there....nope. I could not log into my VPN at work, and it was so noisy in there(with people complaining about the crummy wifi) i gave up until back on land.

TeeRick

IMHO.  In this day and age, there is no need for basic vs. premium internet services on a Celebrity ship.  The best and fastest service should be the only level.  But then they could not charge more.  I know some hotels do this too.  But I have found this is mostly a US thing.  A pet peeve.

terrydtx

On the Equinox last year, we had the streaming and it was soooooo slow I can't imagine how poor basic must be. Between Cuba and the ABC Islands it was totally down for about 24 hours, we were told it was a problem with Celebrity's third party vendor in New Jersey.  That never made sense why our WIFI had to go through New Jersey.

7 minutes ago, terrydtx said: That never made sense why our WIFI had to go through New Jersey.

I'd say that's where the provider servers are located (or some other critical piece of infrastructure).  Internet is not point-to-point.

On the Millennium recently you cannot use What's App voice calls. You can only use text. Could not get on CC so that you can read it. Was told you would need to upgrade at a ridiculous price. Was able to read emails. Why give us something for free that does not really work? I know.......make more money. They know how dependent we are on our devices. Ugh!

ORV

I got an email the other day concerning our package for an upcoming cruise. Notice where it says the Basic can not access Social Media. 

"We'd like to remind you that our Elevate cruise package includes Basic Wi-Fi access. This value-priced package is for anyone who simply wants the ability to surf the web, send emails, and text on messenger services. You'll stay connected through the basic functions of Wi-Fi but you will not be able to share large files in email, send photos and videos, stream videos, access social media or place video calls. As a valued Elite member, you can use your exclusive 30% Captain's Club membership discount to upgrade to Premium Wi-Fi. This packages allows you to message or video chat in real time, browse the web, send emails – including sharing large files and posting on social media . Plus, stream all your favorite videos, movies, music, and shows while you're at sea, on up to four devices."

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Von & John

Hi  --  we were just on the Constellation:  03/18-03/28.

We were not able to utilize the basic plan for texting nor for the simplest of e-mail responses, let alone access additional websites for work, etc.

Neither our phones, IPad nor Surface Pro worked in our cabin, in multiple locations on the ship nor in the ILounge itself...

I did spend an afternoon in the ILounge, on one of their computers, for a number of hours to complete what should have taken less than 30 minutes to accomplish....

Our cruise was sailing @ approx. 35% capacity.

It does not appear they have the bandwidth to provide service w/ Always Included...

We actually prefer when it's not included 🙂   Much better than being frustrated by "having it" & not being able to access/use it.

I'd rather they reduce the cruise rate & not "include" internet access.

This is our first Celebrity and I am wondering about availability of imessages to others on the ship that we are traveling with using basic. On NCL they had availability to use the NCL app to message. I have not seen that option on Celebrity’s app. Other lines we were just able to use the basic wifi to imessage.

RickT

Just off the Millennium and the word I would use to describe it is Brutal.

It may be the class of ship but as PinkSandGirl says it was pretty good preshutdown but IMHO appears to have been dumbed down in order to get people to upgrade.   During our cruise emails were slow to be received and when sending they would often not get sent until we were ashore using free wifi.  They said we should use webmail rather than our outlook app.

Many basic websites either wouldn’t load or were extremely slow to load and CruiseCritic was one of the sites that wouldn’t load.

The connect was so poor at times we got logged out of Apple and had to go to the Apple Store where the rep would access the stores stronger wifi and we could then log back in.  They said the basic signal was too weak to access the Apple authentication.

I haven’t experienced wifi this bad in years and certainly hope it’s better next time I sail.

50+ Club

4 hours ago, RickT said: Just off the Millennium and the word I would use to describe it is Brutal. It may be the class of ship but as PinkSandGirl says it was pretty good preshutdown but IMHO appears to have been dumbed down in order to get people to upgrade.   During our cruise emails were slow to be received and when sending they would often not get sent until we were ashore using free wifi.  They said we should use webmail rather than our outlook app. Many basic websites either wouldn’t load or were extremely slow to load and CruiseCritic was one of the sites that wouldn’t load. The connect was so poor at times we got logged out of Apple and had to go to the Apple Store where the rep would access the stores stronger wifi and we could then log back in.  They said the basic signal was too weak to access the Apple authentication.   I haven’t experienced wifi this bad in years and certainly hope it’s better next time I sail.  

I would second everything RickT said above. I had the exact same experience on the Millenium. Besides being slow / not useable. We had the exact same issues with Apple Authentication. When Apple Authentication fails, you lose iMessaging, Apple Mail, etc. I was told by the iLounge Rep this was unusual and only affects a few phones. I didn't believe it then and I don't believe it now. I also agree with PinkSandGirl, we had no issues using our iPhones on our previous Celebrity cruise's pre-pandemic. Based on our last experience using the Surf Package, I'd be inclined to leave to leave my electronics at home or step-up and pay for the Streaming Package.

On 3/23/2022 at 6:05 AM, TeeRick said: IMHO.  In this day and age, there is no need for basic vs. premium internet services on a Celebrity ship.  The best and fastest service should be the only level.  But then they could not charge more.  I know some hotels do this too.  But I have found this is mostly a US thing.  A pet peeve.

I think to better understand this is that Internet on a ship is not cheap, all the data has to travel 22,000 miles to space and back again. And they only have limited bandwidth available, Things are getting better with companies like ViaSat working on better systems. If they make the highest speed available to everyone on a ship and they all start to use it - It would just overload the system and be unusable for everyone . So charging for better access is a way of making sure the system works.   In a Hotel its a money grab more than it is on a ship. I hope things will get better in the future 

2 hours ago, tonyinoc said: I think to better understand this is that Internet on a ship is not cheap, all the data has to travel 22,000 miles to space and back again. And they only have limited bandwidth available, Things are getting better with companies like ViaSat working on better systems. If they make the highest speed available to everyone on a ship and they all start to use it - It would just overload the system and be unusable for everyone . So charging for better access is a way of making sure the system works.   In a Hotel its a money grab more than it is on a ship. I hope things will get better in the future 

I understand your point. My issue is that the surf is way worse than what you used to get when you purchased wifi. So they didn't just add a higher level they downgraded what they had. And the cost to upgrade is very high IMHO.

Cool Cruiser

On 3/23/2022 at 9:05 AM, TeeRick said: IMHO.  In this day and age, there is no need for basic vs. premium internet services on a Celebrity ship.  The best and fastest service should be the only level.  But then they could not charge more.  I know some hotels do this too.  But I have found this is mostly a US thing.  A pet peeve.

Absolutely agree.    This “boost”  to a premium service for internet is simply a revenue generator.     We were on the Equinox 2 months ago and there was no way basic was adequate.        Internet is not a luxury and it is frustrating to be offered two levels when the basic is not sufficient.

On 4/3/2022 at 12:11 PM, phoenix_dream said: I understand your point. My issue is that the surf is way worse than what you used to get when you purchased wifi. So they didn't just add a higher level they downgraded what they had. And the cost to upgrade is very high IMHO.

I can say when i was on the Apex last September in Greece the internet was fine, I did have the highest level package i was able to stream a formula 1 race as well as an England football game with out any issues .. but then we where in Europe with only 900 on board .. I will be on the Apex in 4 days I will do a comparison then 🙂

KruznKimmie

KruznKimmie

Depends on how many people are on when you try to access wifi...we found the best time to be around midnight and later but never during the middle of the day on a sea day.

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celebrity cruise wifi faq

celebrity cruise wifi faq

Starlink on cruise ships: Which lines have faster internet connections on board?

N o matter how far your cruise roams, staying connected to the internet can be as important for some cruisers as oxygen and water. Whether you're keen on live-streaming penguins from your balcony on an Antarctica cruise, catching up on your favorite TV series or hopping on a Zoom call in the middle of the Pacific, connectivity and high-speed access are now considered essentials when cruising.

In the past, cruise lines struggled to keep up with the demand for seamless connectivity at sea. In the middle of an ocean, ships had to rely on satellite systems that could be unreliable, prohibitively expensive and maddeningly slow. Satellite systems allotted only so much broadband for each ship, and every ship carried thousands of people, each with multiple devices.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

A better solution was required. Enter Starlink, the world's first and largest satellite constellation using a low Earth orbit to deliver broadband internet. Part of Elon Musk's SpaceX program, Starlink now provides many cruise ships with bandwidth that can support streaming, online gaming, video calls and more worldwide. Starlink debuted in 2019 and has quickly revolutionized how hundreds of cruise ships provide internet access, boosting connectivity and capacity as ships roam the world.

Will your next cruise offer landlike Wi-Fi speeds? Here is everything you need to know about Starlink on cruise ships.

How does Starlink work?

Compared to standard communications satellites, which orbit from 22,000 miles away, Starlink's thousands of satellites orbit the atmosphere from about 340 miles above the Earth's surface. With much closer proximity to Earth, Starlink's data connections offer stronger and faster connections and provide the opportunity for more bandwidth on cruise ships.

The coverage of the Starlink satellites is extensive and growing, with more than 5,400 satellites currently in orbit and plans in future years to reach up to 42,000 satellites in orbit at once. Traditional satellite networks have a much more limited fleet and reach, especially in some of the ocean's most remote areas. Starlink is the world's largest satellite constellation, with near-complete coverage of all the world's oceans and waterways.

The Starlink system is affixed to ships as a series of flat panels positioned on upper decks, replacing the now antiquated domes often placed near the ship's funnel and radar masts.

Related: Wi-Fi on cruise ships: 5 things to know about internet use on board

How fast is Starlink internet access?

Starlink's website estimates download speeds that range from 40 to over 200 Mbps and upload speeds that come in at 8 to more than 25 Mbps, with a latency of less than 99 milliseconds. These are wide-ranging estimates that don't factor in cruise ship-based throttling, cruise ship capacity, global positioning and the costs and challenges of outfitting a cruise ship with bow-to-stern Wi-Fi connectivity.

The industrial-strength steel frames and fireproof materials used throughout the ship make a strong, consistent signal throughout a cruise ship an industry-wide challenge. There will be patches on a ship, regardless of which line you're sailing, where you'll find a weaker signal. Signals are often at their strongest in the main public gathering areas.

Similar to traditional satellites, severe weather can be a factor in Starlink connections while at sea. Intense storms can bring temporary service interruptions or reduced speeds, while heavy rain or snowfall can cause signal attenuation, which might cause a brief loss of connectivity.

Cruises with Starlink

Here's a full rundown of all the major cruise lines sailing with the new Starlink technology. How much will the connectivity cost you? Check TPG's guide to Wi-Fi access on cruise ships.

Note: Starlink on cruises can be a white label service, depending on the line. While the cruise line might not advertise that it uses the new Wi-Fi technology, the list below will help to identify which lines are sailing with Starlink.

Azamara 's fleet features Starlink Wi-Fi at an additional cost. There is one level of bandwidth available.

Carnival Cruise Line

Carnival Cruise Line 's entire fleet features Starlink Wi-Fi at an additional cost. There are three levels of bandwidth available: Social Wi-Fi (with access only to popular social media and airline websites), Value Wi-Fi (for email, news, weather, banking and other basic websites) and Premium Wi-Fi (for streaming and high-bandwidth usage).

Celebrity Cruises

Celebrity Cruises ' entire fleet features Starlink Wi-Fi at an additional cost. There are two levels of bandwidth available: Basic Wi-Fi (for social media, email, web browsing and internet-based messaging) and Premium Wi-Fi (for streaming and high-bandwidth usage).

Cunard 's entire fleet features Starlink Wi-Fi at an additional cost. There are two levels of bandwidth available: Essential (for social media, email, web browsing and internet-based messaging) and Premium (for streaming and high-bandwidth usage).

Disney Cruise Line

Disney Cruise Line does not currently use Starlink Wi-Fi.

Holland America

Holland America offers fleetwide Starlink Wi-Fi. There are three levels of bandwidth available: Surf (for social media, email, web browsing and internet-based messaging), Premium (for Wi-Fi audio and video calls) and Stream (for streaming and high-bandwidth usage).

Lindblad Expeditions-National Geographic

Lindblad Expedition offers complimentary, basic Starlink Wi-Fi to all guests aboard their ships, with the exception of Delfin II. There are two levels of bandwidth available for purchase: Enhanced (for social media, email, web browsing and internet-based messaging) and Premium (for streaming and high-bandwidth usage).

MSC Cruises

MSC Cruises is currently rolling out Starlink throughout its fleet, with two-thirds of the line's ships currently sailing with the upgraded service. The ships in the fleet that do not have the service include MSC Opera and MSC World Europa (both will receive Starlink in the coming weeks) and MSC Armonia, MSC Bellissima, MSC Musica, MSC Sinfonia and MSC Splendida (scheduled to receive Starlink before the summer 2024 season.)

There are two levels of bandwidth available for purchase: the Browse Internet Cruise Package (for social media, email, web browsing and internet-based messaging) and the Browse & Stream Cruise Package (for streaming and high-bandwidth usage).

Norwegian Cruise Line

Norwegian Cruise Line is currently rolling out Starlink throughout its fleet this year, with select ships presently sailing with the upgraded service. Currently, the ships with upgraded internet include Norwegian Viva, Norwegian Prima, Norwegian Encore, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic and Norwegian Pearl.

NCL offers two levels of bandwidth available for purchase: the Unlimited Wi-Fi Package and the Unlimited Premium Wi-Fi Package. As part of the line's Free at Sea promotion , guests can receive a limited number of Wi-Fi minutes for free.

Oceania Cruises

Oceania Cruises is rolling out Starlink Wi-Fi on all its ships and will have its entire fleet outfitted with the service by the end of 2024. Oceania Cruises offers fleetwide basic complimentary internet with a premium option available for streaming.

Princess Cruises

Princess Cruises ' fleet features MedallionNet, the only Wi-Fi network in the cruise industry that combines multi-orbit satellites — Geostationary Earth Orbit (GEO), Mid-Earth Orbit (MEO) and Low Earth Orbit (LEO/Starlink) with 5G terrestrial networks to deliver a strong connection regardless of ship location. There is one level of bandwidth available.

Regent Seven Seas Cruises

Starlink Wi-Fi can currently be found on two Regent Seven Seas ships, Seven Seas Mariner and Seven Seas Grandeur. The entire Regent Seven Seas fleet will be equipped with Starlink Wi-Fi by the end of 2024. There are two levels of bandwidth available on Regent Seven Seas: A complimentary basic package for emails and news and an upgraded package for streaming services and high-bandwidth usage that's available for a fee.

Royal Caribbean

Royal Caribbean 's entire fleet features Starlink Wi-Fi at an additional cost. There is one level of bandwidth available.

Seabourn offers fleetwide complimentary Starlink Wi-Fi. There is one level of bandwidth available.

Silversea Cruises

Silversea Cruises ' entire fleet features Starlink Wi-Fi. There are two levels of bandwidth available: Standard Internet (for social media, email, web browsing and internet-based messaging) and Premium Internet (for streaming and high-bandwidth usage). Your suite and ship class determine which option you receive at no extra charge. Upgrades in service are available for an additional fee.

Viking 's entire fleet features Starlink Wi-Fi at no additional cost. There is one level of bandwidth, though the line advises users that it can limit heavy-bandwidth usage to ensure all have equal access.

Virgin Voyages

Virgin Voyages ' entire fleet features Starlink Wi-Fi at no additional cost. The included plan allows for social media, email, web browsing and internet-based messaging. There is an upgraded Premium bandwidth option available for streaming and high-bandwidth usage for an additional fee.

Planning a cruise? Start with these stories:

  • The 5 most desirable cabin locations on any cruise ship
  • A beginners guide to picking a cruise line
  • The 8 worst cabin locations on any cruise ship
  • The ultimate guide to what to pack for a cruise
  • A quick guide to the most popular cruise lines
  • 21 tips and tricks that will make your cruise go smoothly
  • Top ways cruisers waste money
  • The ultimate guide to choosing a cruise ship cabin

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Key West & Bahamas Cruise

From FORT LAUDERDALE, FLORIDA - onboard CELEBRITY SUMMIT

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At Celebrity Cruises®, we believe choice matters. That’s why we’ve pre-packaged our most popular amenities—drinks, and Wi-Fi— Tips charged separately. So you can now choose the most convenient way to get the best value from your cruise.

 Drinks

Choose from an incredible array of beers, spirits, cocktails, liqueurs, frozen drinks, wines by the glass, sodas, juices, specialty coffees and bottled water.

 Wi-Fi

We know staying in touch is important, so we’ve included internet access for all guests. Browse the web, check email, and use messaging apps.

Cruise Itinerary

  • Port of Departure
  • Port of Call
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Fort Lauderdale, Florida

Thu, Oct 23, 2025

Departs: 4:00PM

Key West, Florida

Fri, Oct 24, 2025

Docked: 8:00AM to 5:00PM

At Sea - Cruising

Sat, Oct 25, 2025

Bimini, Bahamas

Sun, Oct 26, 2025

Mon, Oct 27, 2025

Arrival: 7:00AM

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About This Ship

Revolutionized Celebrity Summit

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Onboard Features

Cosmopolitan

The airy Main Restaurant offers exquisite menu selections, which change nightly to give you a variety of classic and contemporary choices. And the service? Legendary.

Clean, crisp flavors and inventive cuisine meet an extensive list of sustainable and biodynamic wines. Exclusively for AquaClass guests.

The exclusive restaurant for guests of the Retreat. Select and cutting edge, the globally inspired menus at Luminae are not available in any other restaurant on board.

Rendezvous Lounge

The Rendezvous Lounge is the perfect place to gather before dinner for a cocktail and dancing.

Cellar Masters

Immerse yourself in wine culture. Cellar Masters lets you try a bold collection of both familiar and unknown wines from around the world.

The Martini Bar

Sit back and relax, listening to up-tempo tunes and enjoying a collection of rare vodkas and a portfolio of fine caviars.

The Retreat is an unparalleled vacation experience that includes every stunning suite, a private restaurant, and an exclusive lounge that rivals any high-end resort.

Say "Ahh" in spa-inspired staterooms designed just for you. Savor clean eating at Blu and escape to the Persian Garden.

Tailored services and amenities await you in these exceptionally appointed staterooms. We're here to help you make the most of your time on board and on shore.

Camp at Sea

For our Camp at Sea program, we’ve designed more than 500 activities that make every sailing a brand new experience and an unforgettable memory for our junior cruisers.

Relax, recharge, and play the hottest slots and table games at The Casino. It offers a sophisticated ambiance and a captivating atmosphere that comes alive with plenty of action.

Shops on Summit

Celebrity's European-inspired piazza and elegant galleria hold riches of chic sophistication. Marble walkways lead you to modern boutiques and fine jewelry stores.

Fitness Center

Bring your workout routine along on your modern luxury vacation and enjoy a variety of new fitness classes and seminars along with world class cruise fitness amenities.

Art Gallery

When you visit the Art Gallery, you'll be surrounded with one of the world's largest permanent collections of contemporary art, accompanied by a complete art program.

Rooftop Terrace

A restaurant, a bar, and an alfresco movie theater. With cozy furnishings and gourmet fare, the inviting Rooftop Terrace beckons you to stay a while.

Jogging Track

Built around the ship’s top deck, the jogging track let’s you take in breathless ocean views while you workout. It’s so mesmerizing, you’ll forget you’re breaking a sweat.

Adults-only Solarium

A serenely beautiful adults-only pool and hot tub experience, The Solarium let’s you relax and daydream of the next destination you’ll be exploring.

SEARCH FLIGHTS FOR THIS CRUISE

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Price is per person and applies to selected sailing, lowest available fare stateroom category, based on double-occupancy, reflects any promotional savings, and is subject to change and availability until booked. Additional terms and conditions apply to offers. Full deposit must be paid by deposit payment required due date. Standard full deposit penalty is applied if booking is cancelled within final payment period; see Celebrity’s cancellation policy for details. Non-Refundable Deposit Bookings (“NRDB”): To qualify for the lowest available cruise fare, guest must choose a non-refundable deposit. All deposit payments for NRDB made after 03/02/23 are non-refundable from the time of booking. NRDB are applicable to groups at prevailing rates. Not applicable to incentive, contract, or charter groups. Nonrefundable deposit offers are applicable to sailings within final payment, however full deposit is due at time of booking. 

Celebrity Edge® Series Iconic Suites, Edge Villas, Penthouse Suites, Royal Suites, Celebrity Suites, AquaClass® Sky Suites, and Sky Suites (and Family Suites during Holiday sailings) require double the deposit amounts listed.

All Included  pricing applies to sailings booked and departing on or after October 4, 2023, excluding Galapagos cruises, in an inside, ocean view, veranda, Concierge Class, or AquaClass stateroom (“Eligible Bookings”). All guests within an Eligible Booking who choose “All Included” pricing, will receive a Classic Drinks Package and an unlimited Basic Wi-Fi package. All guests in the same stateroom must choose the same rate.  Please visit www.celebritycruises.com/things-to-do-onboard/onboard-packages/beverage-packages for further information on available beverages and full restrictions and www.celebritycruises.com/things-to-do-onboard/onboard-packages/internet-and-phone-packages for further information on wi-fi.

All Included pricing applies to new individual bookings only. Changes to booking may result in removal of Offer. Prices and Offers are subject to availability and change without notice, may be withdrawn at any time, and not applicable to charters or contracted groups. All Included pricing is non-transferable and not combinable with certain rates including, Travel Agent, Interline, Net, Exciting Deals, or worker cabins.  Single occupancy guests paying 200% cruise fare are eligible for All Included pricing. Refer to celebritycruises.com and the Cruise Ticket Contract for additional terms and conditions. Celebrity Cruises reserves the right to cancel offer at any time, correct any errors, inaccuracies, or omissions, and change or update fares, fees, and surcharges at any time without prior notice.

Imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.

*Port sequence may vary by sailing date.

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Departing Oct 23, 2025

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Best Pizza at Sea About to Get Better as Princess Announces New Partnership with 13-Time World Pizza Champion Chef Tony Gemignani

Princess cruises shoots for guinness world records™ title for world’s largest pizza party to mark newest celebrity culinary collaboration.

FT. LAUDERDALE, Fla. (July 9, 2024) – Princess Cruises today announced another exclusive celebrity culinary collaboration, with Pizza Chef Tony Gemignani, the 13-time World Pizza Champion and undisputed greatest pizza maker in modern history. Chef Gemignani has created five unique pizzas for Princess, each with an exciting blend of savory flavors and premium ingredients from Soppressata sausage and hot honey to Gorgonzola and sweet fig preserve, further enhancing the line’s position as offering the Best Pizza at Sea.

Chef Gemignani’s artisan, hand-crafted pizzas will initially debut at Alfredo’s onboard the new Sun Princess, adding to the greatest assembly of culinary experiences at sea, with plans to extend to the rest of the fleet this summer. Princess chefs received specialized training under the guidance of Chef Gemignani from his acclaimed Tony’s Pizza Napoletana in San Francisco ensuring they can masterfully replicate his original, hand-crafted pizzas at sea.

To mark the exciting, new collaboration, Princess Cruises will attempt to set a GUINNESS WORLD RECORDS title on July 12 for Largest Pizza Party at multiple venues with fresh-from-the-oven pizza prepared by the line’s master chefs, including new selections from Chef Gemignani.

Chef Gemignani is the most decorated pizzaiolo in American history, an award-winning chef, restaurateur, master instructor, philanthropist, founder of Slice House by Tony Gemignani, and author of PIZZA, The Pizza Bible, and The Pursuit of Pizza. Born and raised in Northern California, he opened his first restaurant in San Francisco in 2009 – Tony’s Pizza Napoletana – offering several styles of pizzas including Classic American, Italian, Sicilian and Neapolitan pizzas artfully made with artisan flours, an array of authentic sauces, and seasonal ingredients and finished in seven different, regionally-specific ovens. The restaurant was met with immediate success upon opening and was named the best pizzeria by USA Today and top pizza restaurant by the Travel Channel.

“Princess is about delivering great experiences and there is no more important element than Pizza. While Princess has long been known for having the best pizza at sea, we decided to take it up an entirely new level with legendary Tony Gemignani,” said John Padgett, Princess President. “Tony is the ‘GOAT’ with unparalleled world championships, expertise and passion for crafting the perfect pizza.”

Over the course of his career, Chef Gemignani has achieved 13 World Pizza Champions, two-time Food Network Gold Medalist, four GUINNESS WORLD RECORDS titles, and opened more than 30 restaurants. He’s appeared on multiple reality television series including “Food Network Challenge,” “Bar Rescue,” and appeared on the Master Class GOAT series, The Travel Channel and CNN. https://tonygemignani.com/

“Princess is the original Love Boat and its magnificent ships are known to all the world,” said Gemignani. “Bringing my original recipe hand-crafted pizzas inspired by the destinations Princess visits to the world-class line up of culinary offerings onboard its ships is not only exciting but an honor.”

The new Chef Gemignani-designed pizzas will take center stage at Alfredo’s and Gigi’s specialty pizzerias, charming, sit-down venues offering an enticing menu of freshly prepared, individual-size pizzas, salads, wine and beer and more, and voted “Best Pizza at Sea” by USA Today, as well as the complimentary Slice locations found on the Lido Deck of Princess ships.

The new partnership adds to an impressive roster of celebrity collaborations that Princess Cruises has cultivated, showcasing its commitment to providing unparalleled culinary experiences. Other recent collaborations include:

  • Dario Cecchini, the world’s most famous butcher
  • Makoto Okuwa, renowned sushi master
  • Rob Floyd, celebrity mixologist
  • Romero Britto, world-renowned artist
  • Gerard Bertrand, Master Winemaker
  • Darren McGrady, former Royal Chef
  • Tyra Banks, supermodel and businesswoman
  • Rudi Sodamin, internationally-respected chef

Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-Princess (1-800-774-6237) or by visiting www.princess.com . 

Media Contacts

Contact information for members of the media

Negin Kamali, +1 661-753-1539, [email protected]

Briana Latter, +1 661-753-1538, [email protected]

About Princess Cruises

Princess Cruises is The Love Boat, the world’s most iconic cruise brand that delivers dream vacations to millions of guests every year in the most sought-after destinations on the largest ships that offer elite service personalization and simplicity customary of small, yacht-class ships. Well-appointed staterooms, world class dining, grand performances, award-winning casinos and entertainment, luxurious spas, imaginative experiences and boundless activities blend with exclusive Princess MedallionClass service to create meaningful connections and unforgettable moments in the most incredible settings in the world - the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica, and World Cruises. The company is part of Carnival Corporation & plc (NYSE/LSE:CCL; NYSE:CUK).

Additional media information is available at princess.com/news

Not a member of the media? 

Contact us at: 1-800-PRINCESS (1-800-774-6237) or 1-661-753-0000

More contact information is available on our Contact Us page

IMAGES

  1. All Included

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  2. CELEBRITY CRUISES ALWAYS INCLUDED *Everything You NEED to Know*

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  3. Celebrity Cruise Internet Package: Ultimate Guide [2023]

    celebrity cruise wifi faq

  4. Celebrity Internet Package

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  5. Celebrity Cruises has made it easier than ever to stay connected at sea

    celebrity cruise wifi faq

  6. Celebrity Cruise's App

    celebrity cruise wifi faq

VIDEO

  1. A rant about cruise ship WiFi lol. #cruiseshipcrew #cruiseshiplife

  2. CELEBRITY SUMMIT to Bermuda!!! (VLOG Part 1)

COMMENTS

  1. FAQs: Getting Wifi Onboard

    Got a question about wifi onboard? You may find exactly what you're looking for on our FAQs page. Need further assistance? Call (844) 418-6824

  2. All FAQs

    When is the best time to cruise to Australia and New Zealand?

  3. Internet at Sea: Internet & Phone Packages

    Celebrity Cruises represents luxury, through sleek cruise ships and top-of-the-line amenities such as internet at sea and wi-fi on our cruise ships.

  4. FAQs: Getting Wifi Onboard

    Got a question about wifi onboard? You may find exactly what you're looking for on our FAQs page. Need further assistance? Call (844) 418-6824

  5. Celebrity Cruise FAQs: Find Answers Online

    Have a question about your cruise? You may find what you're looking for on our FAQs page. Contact us at (844) 418-6824 if you need further assistance.

  6. Boarding Requirements & Checking In FAQs

    Find answers to all your questions about boarding prerequisites, check-in procedures, and arriving to the terminal for your Celebrity cruise.

  7. Celebrity Cruises Wi-Fi Cost (& How To Get It Free)

    Premium Wi-Fi packages with Celebrity cruises start at $26.99 per device, per day, although the price will vary depending on your ship and the popularity of the itinerary. The newer the ship, the more you will likely pay, with prices starting at $32.99 on the newest ships.

  8. Wifi

    Frequently Asked Questions. FAQ Fragments. Enjoying Your Cruise Fragments. Wifi. Wi-Fi. Is there Wi-Fi onboard? Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet, with the exception of our Galapagos-based ships. ...

  9. PDF WI-FI UPDATES

    2. WHEN WILL BASIC WI-FI BE DISCONTINUED FROM MY CELEBRITY CRUISE (MCC)?

  10. How fast is the internet on Celebrity Cruises ships? We put it to the

    That said, for a cruise ship, the internet service on Celebrity Edge and other Celebrity ships actually is quite fast. And it lived up to its billing as a service fast enough to let you watch Netflix movies and shows at sea.

  11. Wi-Fi on cruise ships: What you need to know about internet use on

    We have good news for those of you who assume the only way to stay in touch with home from a cruise ship is via a message in a bottle: The Wi-Fi connection on ships has been getting faster at a rapid rate — and cheaper, too.

  12. Celebrity Cruise Internet Package Speed Test & Review

    Stay connected at sea with Celebrity Cruise Internet Package. Surf the web and stream content with high speed internet service on cruise ships.

  13. FAQs: How to Download & Use the Mobile App

    Where can I find information on a certain voyage day's information and activities? Do you have deck maps on the app? Can I chat on the app? Got a question about our mobile app? You may find exactly what you're looking for on our FAQs page. Need further assistance? Call (844) 418-6824.

  14. Which Wifi to buy?

    First time on Celebrity (January 2 Beyond), and I want to upgrade my Wi-fi with the Black Friday special. I don't understand the pricing and hope someone can help/offer advice. Ideally, I would like to upgrade both of us. This is what I have as the pricing available: Via the App: Internet Upgrade...

  15. On Board a Cruise FAQs

    Find answers to all your questions about enjoying all of the amenities on board, from restaurants and accommodation to the spa, casino, and more.

  16. Wi-Fi Changes & Updates FAQs Published on May 25, 2023

    On May 25, Celebrity published a set of FAQs regarding "Wi-Fi Updates". Celebrity has been communicating changes in this manner lately. The problem for me is that you have to piece together what the change is based on the FAQs since it is not accompanied by an announcement that I could find. It l...

  17. Wifi? : r/celebritycruises

    Celebrity first-timer. I'm confused about Basic wifi. Is it included for everyone? In the app it only shows an option for purchasing premium wifi.

  18. Is the WiFi package worth it?

    Wifi is available in most ports (especially if you have international package on your phone) so another point to consider is how many "at sea" days you have. We upgraded to the Premium package for WiFi for our Sept 2024 cruise and got a nice deal and price. I have a 20% right now for premium.

  19. How bad is the Basic WiFi?

    We will be on the Summit next week. We would like to use the wifi mostly to read our emails, keep up with the news, facebook, and text each other and maybe friends not on the cruise. We don't plan on streaming music or videos or movies. Is the Basic wifi good enough for this? Or should we go with...

  20. Starlink on cruise ships: Which lines have faster internet ...

    Will your next cruise offer landlike Wi-Fi speeds? Here is everything you need to know about Starlink and how it's improving cruise ship internet connectivity.

  21. Best of Japan

    Set sail on the Celebrity Millennium for 12 Nights and experience the best of Asia on the Best of Japan Cruise. Book your Celebrity Cruises today!

  22. Fort Lauderdale Cruise Port: Terminals, Getting Around and What's Nearby

    Is your cruise departing from Fort Lauderdale Cruise Port? Here's everything you need to know about the port and what's nearby.

  23. No free Wi-Fi on Royal Caribbean cruise ships, CEO says

    In addition to celebrity performances, customized shore excursions, and exclusive parties, the President's Cruise also hosted a Q&A session. During the Q&A, Brad from Idaho asked why the WiFi on a Royal Caribbean cruise is so expensive. "The standard seems to be worldwide—hotels, restaurants, everywhere you go has free WiFi.

  24. Key West & Bahamas Cruise

    Set sail on the Celebrity Summit for 4 Nights and experience the best of Bahamas on the Key West & Bahamas Cruise Cruise. Book your Celebrity Cruises today!

  25. Best Pizza at Sea About to Get Better as Princess ...

    FT. LAUDERDALE, Fla. (July 9, 2024) - Princess Cruises today announced another exclusive celebrity culinary collaboration, with Pizza Chef Tony Gemignani, the 13-time World Pizza Champion and undisputed greatest pizza maker in modern history. Chef Gemignani has created five unique pizzas for Princess, each with an exciting blend of savory flavors and premium ingredients from Soppressata ...