batam tourism hospitality

The Ultimate Batam Getaway Guide: 18 Must-Do Things in Batam!

BY Pelago by Singapore Airlines

11 MAR 24 . 6 MIN READ . GUIDES

The Ultimate Batam Getaway Guide

City life can get extremely exhausting, especially with the same routines and long days at work. If you are in desperate need of a vacation, it’s time you pack your bags and head to the island of Batam. Nestled in the Riau Islands in Indonesia, and just a 45-minute ferry ride away from Singapore, Batam City offers a perfect escape from the hustle and bustle of everyday life.

With lavish resorts overlooking the beaches, a host of watersports for the adventure lover, and warm hospitality, this charming city beckons travellers to unwind and rejuvenate themselves. Whether you seek a peaceful retreat, exciting adventures, or delightful cultural experiences, Batam has something to offer everyone. Imagine yourself jet-skiing on the waves, shopping through malls and markets, or relaxing at luxurious spas . Batam is the ideal destination for all this and more, a perfect slice of paradise.

Explore all of Batam

The vibrant city blends natural beauty and cultural diversity with contemporary comforts. For Singaporeans, it is the easiest getaway and the best way to relax whilst enjoying beautiful views, great food and a home away from home.

Whether on a long weekend or even a mini-week-long vacation, there are so many things to do in Batam regardless of how long your trip is.

We’ve compiled a list of must-do’s, across beaches, restaurants, and attractions. So, make sure to tick these off when you’re in Batam.

Enjoy the Beaches of Batam

Batam’s beaches provide the perfect setting for relaxation as well as being a great place to enjoy some water sports.

1. Nongsa Beach

  View this post on Instagram   A post shared by anuk (@anukmau)

At Nongsa Beach, in the northeastern part of Batam Island, you can enjoy the natural beauty, engage in water sports, explore the marina, or simply unwind and take in a beautiful sunset.

2. The Tamarin Santana Golf Club

  View this post on Instagram   A post shared by TAMARIN GOLF THE VIP 🚩 (@tamaringolfthevip)

Located on Nongsa Beach, Tamarin Santana Golf is perfect for you if you’re a golf enthusiast. This golf course offers scenic views of the surrounding landscapes and challenges players of all skill levels.

3. The Marina

  View this post on Instagram   A post shared by nongsa point marina & resort (@nongsapointmarina)

Nongsa Point Marina is also on Nongsa Beach, which is in the northern part of Batam and is a vibrant marina that offers boat charters, yacht rentals, and sailing excursions. Take a stroll along the marina, admire the beautiful boats, and enjoy the lively atmosphere. This is a great place to explore if you’re interested in boating or yachting.

4. Turi Beach

  View this post on Instagram   A post shared by Turi Beach Resort (@turibeach)

Right by Nongsa Beach, facing the Singapore Strait is another hot favourite: Turi Beach with its swimming pools, spa services, and various dining options. But the crowd pleaser is the longest jetty in Turi Beach Resort, 220 metres long, stretching out into the South China Sea. Be sure to grab a bite at Taming Sari Café, known for its Indonesian delights or at Warung Lobster, a cosy and rustic restaurant in Batam that serves all kinds of lobster preparations, from grilled to steamed and stir-fried.

5. Melayu and Viovio

Batam private car charter with chauffeur service, idr 775,000.

  View this post on Instagram   A post shared by Lailatul Septiani (@lailayuliyono)

Situated in the eastern part of Batam, Melayu Beach is for those who prefer empty beaches with powdery white sands. A 30-minute ride by car, this beach tends to be less crowded, allowing visitors to enjoy a more peaceful and secluded beach experience. Viovio Beach, located in Jembatan 5 Galang on the Galang Island of Batam, is an easy hour away and offers the charms of an untouched and quiet beach.

6. Melur Beach

  View this post on Instagram   A post shared by Alif_ (@tn.lief)

40 kilometres away from the main city of Batam, travellers can take spend an entire day at Melur Beach, even make it a quick overnight trip. You can dive into its clear waters for a refreshing swim. Adventure lovers can snorkel here too.

The Batam resort life

The resorts in Batam are the real deal. Travellers from Singapore love spending their getaways in these beautiful spots, surrounded by great views. Instagrammable and extremely popular among tourists, here are some of the most trendy resorts in Batam:

7. Montigo Resorts

  View this post on Instagram   A post shared by Montigo Resorts (@montigoresorts)

Located in Nongsa Beach, Montigo Resorts is a hot favourite with private luxury villas, a relaxing spa, and great dining options. It boasts of some stunning large villas, their Three-Bedroom Hilltop Villa comes with a luxurious living area, a private terrace, and breathtaking hilltop panoramas while the Three-Bedroom Beachfront Villa is situated right on the beachfront with immediate beach access. This resort is ideal for larger groups of friends and families.

8. Turi Beach Resort

Another Nongsa Beach property, Turi Beach Resort is the perfect tropical vibe with beautiful rooms and recreational activities like water sports and a relaxing spa. The rooms here are tastefully decorated with a Balinese touch, featuring elements of traditional Balinese architecture and design. This adds to the overall charm and ambience of the rooms. They also have  Sea View Chalets and a luxurious Executive Suite.

9. Batam Beach View Resort

  View this post on Instagram   A post shared by Batam View Beach Resort (@batamview)

On Nongsa Beach and a real treat with beautiful views of the South China Sea, Batam Beach View Resort is the perfect getaway. From a host of different kinds of rooms to choose from including Jacuzzi Suites, Ocean View Rooms and Pool Access Rooms, this resort is perfect for relaxation and a great time.

10. Nongsa Point Marina and Resort

  View this post on Instagram   A post shared by M A R J O E Y (@marjoey)

A waterfront resort on Nongsa and perfect for those who love yachting, golfing and sailing, the resort features a range of waterfront accommodation options, including luxurious villas and chalets with stunning views of the marina or the sea. You can enjoy the tranquil ambience and beautiful surroundings right from your own rooms. Guests can also indulge in a variety of water sports and recreational activities, including jet skiing, kayaking, paddleboarding, and fishing

Batam for the Foodies

The best part of going to an island like Batam City is the great seafood, both fresh and affordable.

11. Seafood galore

  View this post on Instagram   A post shared by SEAFOOD 🦞 GALORE (@seafoodgalore_)

You can hit the seafood restaurants, located along the coastal areas, such as Barelang Seafood Center or Golden Prawn Seafood Restaurant. Feast on delicacies like chilli crabs, grilled prawns, steamed fish, buttered lobster, and more.

12. The local fare

  View this post on Instagram   A post shared by ไอวาน สีว (@fireopal82)

The traditional markets of Batam also offer some great food options. Pasar Buah Segar Nagoya and Pasar Penuin will give you an authentic food experience. As you wander through the bustling markets, you will discover a variety of fresh produce, spices, herbs, and local ingredients.

13. Street food classics

  View this post on Instagram   A post shared by Vince 🇸🇬 (@adibeevince)

Don’t forget the street stalls! Indonesian dishes such as nasi goreng (fried rice), mie goreng (fried noodles), satay (grilled skewered meat), gado-gado (vegetable salad with peanut sauce), and martabak (stuffed pancake) are available in every little nook and corner.

Batam Tourist Attractions

Batam is the ultimate go-to destination for fun-filled adventures! Brace yourself for a whirlwind of excitement as we unveil some of the hottest sightseeing spots in this vibrant city.

14. Barelang Bridge

1-day batam city tour from singapore, idr 1,662,400.

  View this post on Instagram   A post shared by Hadi Pramono (@hadipramono82)

The famous Barelang Bridge in Batam is made up of six bridges that are connected, providing stunning views of the surrounding waters. It’s a great experience to ride a bicycle across the bridges that is a long 50km ride and enjoy the beautiful scenery.

15. Maha Vihara Duta Maitreya Temple

  View this post on Instagram   A post shared by 𝐒𝐚𝐫𝐚 𝐬𝐧𝐠 (@saraaasng)

One of the biggest Buddhist temples in Southeast Asia, the Maha Vihara Duta Maitreya Temple is renowned for its stunning architecture and tranquil atmosphere. But that’s not all, the temple has an intriguing relationship with Chinese Buddhism. It pays tribute to the Budhha Maitreya, or the laughing Buddha. This temple is renowned for its artfully blending Buddhist traditions with Chinese architectural elements. You will see intricate Chinese-style ornamentations and also find devotees who partake in Buddhist ceremonies and practises. And there are gardens, complex statuary, and elaborate decorations all around.

16. Nagoya Hill Shopping Mall

  View this post on Instagram   A post shared by Sean Thye (@caveman_sean)

One of Batam’s biggest commercial centres, Nagoya Hill features a variety of restaurants, retail shops, entertainment venues, and a movie theatre. This bustling marketplace is renowned for its wide array of shops selling the delectable delicacy known as kueh lapis, a traditional Indonesian cake. You can choose from classic flavours to innovative variations here. It’s a well-liked place for shoppers and a bustling hub for both residents and tourists.

17. Batam City Square (BCS Mall)

Spa massage experience at spa central batam, idr 185,000.

  View this post on Instagram   A post shared by Bernard Wibowo (@bernard_huangg)

Another must-visit shopping area in Batam is BCS Mall, which is renowned for its large assortment of clothing, gadgets, and regional goods. The mall is a bustling location for shopping and entertainment since it has a variety of restaurants, a food court and a karaoke bar. And if you get too tired with all that shopping, just book a relaxing massage to rejuvenate yourself.

18. Vihara Budhi Bhakti

  View this post on Instagram   A post shared by Kristine Lin (@ly.ting96)

Significant religious and cultural landmarks may be found in Batam in this Chinese temple. Touted to be the oldest Chinese temple in the city, Vihara Budhi is also known as Tua Pek Kong temple by the locals. Its iconic red facade, sacred halls magnificent statues, colourful decorations, and detailed architecture make it the perfect spot for those seeking to explore the city’s historical tapestry.

All this walking and exploring deserves some downtime; the best way to energise yourself is a good massage and Batam boasts some of the best. Book a massage , take some rest and hit the streets again to explore more of this city.

19. Reaching Batam City

Getting to Batam from Singapore is convenient and straightforward. The most common and popular mode of transportation is by ferry which runs over the Singapore Strait and is easy to plan . Several ferry operators, such as BatamFast, Sindo Ferry, and Majestic Fast Ferry, offer regular services from various ferry terminals in Singapore, including Harbourfront Centre, Tanah Merah Ferry Terminal, and Marina South Pier.

The ferry ride typically takes around 45 minutes to reach Batam’s main ferry terminals, such as Batam Centre or Sekupang and is very frequent with scheduled departures . It’s advisable to book your ferry tickets in advance, either online or at the ferry terminals, to secure your preferred departure time. Upon arrival in Batam, you will go through immigration and customs procedures before you can start exploring this captivating island. It’s best to book in advance so that you can enjoy your trip with no last-minute hassle.

Commonly Asked Questions

How far is batam city from singapore.

Batam City is an island on the Riau Islands in Indonesia and is a 45-minute to an hour-long ferry ride from Singapore.

What is the easiest way to get to Batam City?

A ferry from Singapore is the best way to get to Batam. Take the scenic ride along the coast with a quick ride .

What is the weather in Batam?

The weather in Batam is generally warm and tropical throughout the year. The city has two main seasons: the wet season and the dry season. The wet season in Batam typically occurs from November to March while the dry season is from April to October.

What mode of transport can be used in Batam?

You can choose to take local taxis. Ensure they have a meter or negotiate on a price beforehand. You can also use Grab, a transport app, to book a car or motorcycle taxi.

What is the currency used in Batam?

A: The currency used in Batam is the Indonesian Rupiah (IDR). It’s recommended to have some local currency for cash transactions, although major hotels, restaurants, and shopping centres in Batam also accept credit cards.

What are the popular attractions in Batam?

A: Batam offers a variety of attractions for visitors. Some popular ones include the Barelang Bridge, Nongsa Beach, Maha Vihara Duta Maitreya Buddhist Temple, and Batam Miniature Park. The city is also known for its golf courses, spas, and shopping centres.

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10 best Batam resorts & hotels for a short escape

Hey there, beach bums and city slickers! Planning a trip to Batam , that little slice of paradise in the Riau Archipelago? Well, pack those swimsuits and sunglasses because we’re about to dish on the island’s best resorts and hotels , from secluded beachfront havens to dazzling urban escapes . Just a stone’s throw away from Singapore, embark on a short ferry ride (45-60 mins) and embrace what Batam has to offer.

Whether you crave tranquil nature vibes or a buzzing city scene, we’ve got the perfect hotel match for your vacation vibes. So, kick back, relax, and let us guide you through Batam’s hospitality scene. Trust me, this island getaway is about to become your new favourite escape, and we’ve got just the digs to make it unforgettable. Now, I present to you the best 10 Batam resorts and hotels for your next holiday .

1. Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay , where 5-star luxury and top-notch amenities await you in the heart of Batam Island, Indonesia.

Step into a haven of pampering and let the superb service sweep you off your feet. This lush hotel is situated amidst the picturesque beauty of Harbour Bay, and they’re just a hop, skip, and a ferry ride away from the island’s top attractions. Plus, you’ll have direct access to the ferry terminal right from the lobby – talk about convenience!

Before or after your island adventures, unwind in one of the chic hotel restaurants, bars, or the swanky Altitude Rooftop Bar & Lounge. This breezy, semi-open air space, inspired by a New York apartment terrace, is your perfect escape for a delightful evening of Asian tapas and signature cocktails.

If you’re feeling energetic, hit the 24-hour fitness centre and get your workout fix. To top it all off, you’ll rest your weary head in one of their spacious and well-appointed hotel rooms, each boasting stunning views of the bay, plush bedding, 24-hour room service, and free Wi-Fi – what more could you ask for?

When you’re hungry, step into Goji Kitchen & Bar, your one-stop destination for culinary delights in the heart of Batam’s urban buzz. The open-kitchen showcases culinary maestros whipping up a symphony of international and local flavours that will blow your mind. The menu is a celebration of culinary diversity, ensuring that every palate is met with a satisfying treat.

Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau 29453, Indonesia +62 778 5707999 Facebook | Instagram | Website

2. Holiday Inn Resort Batam

Seeking a tranquil escape where family fun and relaxation converge? Welcome to Holiday Inn Resort® Batam , an IHG Hotel, your getaway amidst nature’s embrace.

Just a short 15-minute drive from Sekupang International Ferry Terminal and a convenient 45-minute commute from Hang Nadim International Airport, this resort is nestled in a serene oasis in Northeast Batam. Escape the hustle and bustle of everyday life and immerse yourself in the calmness of the surroundings.

Here, family-friendly hospitality takes centre stage. They’ve crafted a slew of fun-filled activities, child-friendly facilities, and resort-style services, all enveloped in a casual and welcoming atmosphere. So, soothe your senses and recharge for the days ahead!

Imagine swaying palm trees, sun-kissed waters sparkling in the pool, and sun loungers beckoning you to spend the day basking in tropical bliss. Aaaah, take me there, now!

Book an indulgent massage at the award-winning Tea Tree Spa, a sanctuary that evokes the tranquility of Bali. Or, simply relax in the comfort of your private gazebo, taking advantage of the complimentary Wi-Fi to browse the web… or lose yourself in a captivating book (my pick).

Boasting 275 spacious suites, each designed with a living room and your private balcony overlooking the lush swimming pool and pristine garden landscape, this is the answer to your vacation calling.

Waterfront City, Tanjung Riau, Sekupang, Batam City, Riau Islands 29422, Indonesia +62 778 381333 Facebook | Instagram | Website

3. Tempat Senang Boutique Hotel & Spa

Ditch the daily grind and dive into a world of relaxation at Batam Island’s original boutique hotel and spa. Hidden among the lush greenery of a hillside jungle, Tempat Senang Boutique Hotel & Spa is your ultimate escape from the real world.

Indulge in the pampering touch of the expert spa therapists, who will work their magic to melt away your stress and leave you feeling like a new person.

With 12 uniquely themed rooms and villas, each designed to provide a sanctuary of peace and tranquility, you’ll find the perfect spot to unwind and recharge here.

Calling all ladies! Gather your besties for a night of fun and frolic in the Abu Dhabi Harem Suite, an explosion of colour and exotic vibes. Picture this: you and your girls, sipping cocktails and giggling the night away on your private balcony, overlooking the mesmerising Indah Puri 18-hole golf course and the vast expanse of the South China Sea.

Alternatively, bid farewell to the boring concrete jungle and embrace the childhood dream of treehouse living! Their Tree House is the ultimate escape, designed to transport you back to those carefree days of climbing trees and building forts.

Immerse yourself in the rustic charm of our treetop abode, where authentic tree furniture and a majestic coconut tree piercing the roof create an ambiance of pure enchantment. After a day of exploring Batam’s wonders, snuggle into the cosy hanging bed and let the gentle sway of the trees lull you into a blissful slumber.

Check out the open-air restaurant, Bali Terrace, with a menu that’s a delightful dance of Indonesian, Western, and Thai flavours. Indulge in the freshness of garden-to-table local dishes, meticulously crafted from their ever-expanding organic garden. Whether you’re a herbivore, a vegan, or have gluten-free or Halal dietary needs, the culinary team is there to cater to every preference. 

Jalan KK Indah Puri No.15, Patam Lestari, Sekupang, Batam City, Riau Islands 29400, Indonesia +62 778 325616 Facebook | Instagram | Website

4. Swiss-Belhotel Harbour Bay

Seeking a blend of comfort, convenience, and culinary delights? Look no further than Swiss-Belhotel Harbour Bay , where hotel, mall, and trade center collide to create an ultimate Batam experience.

Step into a realm of relaxation and convenience, where well-appointed rooms and an array of dining options await. The 179 guest rooms, ranging from Deluxe to Presidential Suites, are meticulously designed with modern amenities and stunning views to elevate your stay.

Indulge in culinary adventures at Swiss-Café Restaurant, savouring a symphony of international, Asian, and Indonesian flavours. For authentic Chinese cuisine, their Chinese Restaurant offers exquisite dishes in à la carte or family style. And when it’s time for a refreshing beverage, The Lounge and Bar and Swiss Deli are always at your service.

Located in the heart of Batam’s central business and tourism district, Swiss-Belhotel Harbour Bay is a stone’s throw from The Promenade – Harbour Bay, offering a plethora of entertainment and leisure activities right at your fingertips. Whether you’re a business traveller seeking a productive retreat or a leisure seeker craving a vibrant escape, this is your Batam haven.

Picture this: You’re lounging in your private villa, gazing out at the shimmering waters of the South China Sea, as the gentle breeze rustles through the swaying palm trees. Or, maybe you’re splashing around in the refreshing infinity pool, surrounded by lush greenery and the sounds of nature’s orchestra. At Montigo Resorts Nongsa , every moment is crafted to transport you to a realm of pure relaxation and rejuvenation.

The spacious villas, each a sanctuary of modern elegance, offer a haven of tranquility amidst the island’s vibrant energy. Indulge in pampering treatments at their award-winning spa, where expert therapists will ease away your cares and leave you feeling refreshed and revitalised.

For culinary delights, have a go at the wide range of restaurants, each showcasing a symphony of flavours sure to tantalise your taste buds. From the fresh seafood delicacies of Ikan Bakar to the authentic Italian fare of TIIGO, your palate will be in for a treat.

Whether you’re seeking adventurous escapades or moments of peaceful solitude, this resort caters to every desire. Explore the island’s hidden gems, immerse yourself in the rich local culture, or simply unwind by the tranquil pool. The possibilities are endless.

So, pack your bags, grab your loved ones, and prepare to be swept away by the enchanting allure of Montigo Resorts Nongsa. Your tropical paradise awaits.

Jl. Hang Lekiu, Sambau, Kecamatan Nongsa, Kota Batam, Kepulauan Riau 29465, Indonesia +62 778 7768888 Facebook | Instagram | Website

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6. Nongsa Point Marina & Resort

Embrace the Mediterranean charm of Nongsa Point Marina & Resort , a paradise nestled amidst the peaceful tropical beauty of Batam. This unique waterfront destination offers a variety of hotel rooms and chalets, each designed to provide the utmost comfort and elegance.

Whether you’re seeking a long-term respite or a quick weekend escape, Nongsa Point Marina & Resort is your ideal home away from home. They’ve curated a pampering experience tailored to those seeking a relaxing lifestyle.

Indulge in a world of leisure at the resort’s extensive recreational facilities. Challenge yourself on their championship golf course, pamper yourself at the luxurious spa, or embark on a thrilling adventure with the wide selection of water-based activities.

At Selera Restaurant with Marina View, immerse yourself in a fusion of intricate flavours and captivating scents that echo the essence of Asian and International cuisines. Enjoy a relaxed dining atmosphere that complements the culinary experience.

Jl. Hang Lekiu, Sambau, Kecamatan Nongsa, Kota Batam, Kepulauan Riau 29466, Indonesia +62 811-7761-323 Website

7. HARRIS Resort Barelang Batam

Seeking a beachfront retreat that blends modern style with island charm? Look no further than Harris Resort Barelang Batam , your gateway to relaxation.

Just a short 5-minute drive from the iconic Barelang Bridge I, this resort is an oasis of tranquility amidst Batam’s vibrant energy. Conveniently located within a 30-minute commute from Batam Center International Ferry Terminal and Hang Nadim International Airport, Harris Resort Barelang Batam is the perfect choice for both leisure and business travellers.

Step into a world of comfort and convenience with their 174 thoughtfully designed rooms, ranging from Harris Rooms to Harris Villas, each equipped with modern amenities and stunning views. Indulge in culinary delights at the Harris Café and Pizza, where live cooking and a vibrant atmosphere await. For refreshing beverages, the juice bar is the place to pop by.

Little ones will be thrilled to explore the Dino kids club and water playground, while the infinity swimming pool and spa offer a tranquil escape for adults. For those seeking active pursuits, the recreation centre offers a variety of motorised and non-motorised sports.

Unwind on the exclusive white sand beach, enjoy invigorating jogs or leisurely cycling rides along their scenic trails. Harris Resort Barelang Batam is your gateway to Batam, where the fusion of modern comforts and the island’s natural beauty crafts an unforgettable escape.

Unwind in the spacious rooms, each boasting a private balcony, offering breathtaking views of the shimmering South China Sea or the tranquil landscape garden. Step onto their pristine white-sand beaches and let the gentle caress of the ocean breeze soothe your senses.

Embark on a leisurely stroll along the coast, immersing yourself in the panoramic beauty of the South China Sea. As you wander through our lush tropical gardens, discover a world teeming with astonishing flora and fauna, where nature’s artistry unfolds in every detail.

TURI Beach Resort’s newest addition, Mediterranean at Isabel, is where delectable cuisine and chic ambiance converge. Enter an elegant realm where aromas blend with lively chatter. Relax in a modern bar offering tantalising cocktails, wines, and light bites.

For those who fancy a Japanese meal, head over to Nogusaya Teppanyaki Restaurant, where Japanese artistry meets live cooking. Witness skilled t eppan chefs transform fresh meats, seafood, and veggies into a flavourful feast before your eyes.

Jl. Hang Lekiu, Sambau, Kecamatan Nongsa, Kota Batam, Kepulauan Riau 29465, Indonesia +62 778 761080 Facebook | Instagram | Website

9. ASTON Batam Hotel & Residences

Step into the heart of Batam’s vibrant energy at ASTON Batam Hotel & Residences , a 4-star property seamlessly blending modern comforts with the city’s dynamic spirit. Conveniently situated just 25 minutes from Hang Nadim Airport and 8 minutes from Harbour Bay Ferry Terminal, this is your ideal gateway to explore the city’s captivating blend of business and entertainment.

Unwind in the Studio room, where king-size comfort, a refreshing rain shower, and thoughtful amenities await. Or create unforgettable family moments in the Family Studio, where comfort, spacious living, and endless entertainment come together.

Chill out at Peppermint Lounge, a snug spot by the lobby boasting comfy sofas and a laid-back vibe. It’s the ideal hangout to kick back with friends or colleagues, digging into a range of delicious eats, desserts, and drinks.

Next, you’ve got Basil Restaurant, tucked away behind the lobby, making its mark. With room for 240 guests and a cool poolside terrace, it’s where the magic happens, dishing up a tasty mix of local and international goodies for breakfast, lunch, and dinner. From Indonesian delights to Asian and global favourites, their kitchen pros work their magic with the freshest ingredients, striving for a culinary adventure that’ll leave you wanting more.

10. Radisson Golf & Convention Center Batam

Step into a haven of comfort and convenience at Radisson Golf & Convention Center Batam , the island’s largest convention centre hotel, where a warm welcome, modern amenities, and easy access to Batam’s vibrant attractions await.

Unwind in comfortable rooms, each offering tranquil views of Padang Golf Sukajadi, a golfer’s paradise. Whether you’re seeking relaxation or rejuvenation, this hotel provides a perfect retreat amidst the island’s bustling energy.

At Radisson Golf & Convention Center Batam, every meal is an invitation to relish the flavours of the island, a culinary journey that will leave you wanting more. Bites Restaurant serves an array of international specialties all day. Savour the rich tapestry of Indonesian cuisine or embark on a culinary adventure with Western favourites, each dish crafted with fresh, locally sourced ingredients.

When the desire for a light bite strikes, Liminal Coffee + Bites welcomes you with a warm embrace. Take your sweet tooth to a selection of sweet treats and a steaming cup of coffee, the perfect combination to fuel your day’s explorations.

Then, satisfy your shopping cravings at BCS Mall, Grand Mall, or Mega Mall Batam Center, all within a short distance from the hotel. Let the retail therapy begin!

Written By Pavin Chopra

Will write for food. A passionate editor, traveller and coffeeholic, Pavin generally loves people, except those who exclude chocolate from dessert menus.

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Home » Travel Guides » Indonesia » 15 Best Things to Do in Batam (Indonesia)

15 Best Things to Do in Batam (Indonesia)

Batam is just across the water from Singapore, so if you are looking for a weekend break to Indonesia then this is a great place to come. From Singapore it is a 40 minute ride to Batam on a speed boat and once you are there you can enjoy a huge range of activities far more cheaply than in many other parts of Southeast Asia.

The island is famous as a place where people come to relax and get away from it all and as such it is one of the most popular tourist destinations in Indonesia. You won’t find a huge array of ‘attractions’ like historical sites as such, but you will find a number of resorts, spas, restaurants and cafes, and the nightlife here is lively with a good range of choices if you are looking for some entertainment in the evenings.

Another reason why people flock to Batam is for the diving or snorkeling opportunities as the waters here are incredibly clear and visibility is excellent if you want to explore the underwater kingdoms in this part of Indonesia.

Let’s explore the best things to do in Batam :

1. Enjoy the water sports

One of the signature attractions in Batam is the water sports as it is located right next to the water.

In other places like Singapore the coast of water skiing or wakeboarding can really add up but in Batam you can enjoy these for a fraction of the price and one of the best places to do this is at the Batam Cable Ski Park.

Just some of the activities on offer here include canoeing, jet skiing, or even snorkeling or you can check out other famous resorts like the Batam View Beach Resort.

2. Visit Maha Vihara Duta Maitreya Temple

This temple is one of the more serene ways to enjoy Batam and is the place to come if you want to find some inner peace.

Devotees here usually burn incense for good luck and you can enjoy the colorful and elegant Buddha statues here as well as the carvings of twelve zodiac signs which lie opposite the temple.

One of the best things about the temple is that there is also a cafe here and you buy a range of delicious vegetarian food including buns and snacks in the shape of cute animals.

3. Take a trip to Penyengat Island

There are a number of islands around central Batam Island that are perfect for day trips and one of these is the stunning Penyengat Island.

It is not one of the largest islands in the area and you can walk around it in around two hours which means that if you get here early you can go for a walk before spending the afternoon sunbathing and then catch the spectacular sunset.

One point of interest on the island is the local mosque called Masjid Kuning (Yellow Mosque) and legend has it that eggshells were used in its construction to make the walls stronger.

The island is also a great place if you want to get a glimpse of how locals live in the less touristy parts of Batam.

4. Dine on seafood

Batam is also known for its seafood which again is far cheaper than Singapore or other parts of Southeast Asia.

Some of the top picks for seafood in the city include the Sei Enam Seafood Restaurant as well as the Rezeki Seafood Restaurant and Harbour Bay Seafood.

If you are looking for signature dishes then try the chili crab which is famous in the region as well as black pepper crab and snacks like crunchy calamari.

Other underwater delights about here such as juicy prawns and even dine on freshly caught lobster which is usually simply grilled and served with white rice.

5. Travel along the northern coast

Many people come to Batam and only check out the main tourist areas or take a boat to some of the neighboring islands.

If you want to explore a little further however then consider a trip along the northern coastline.

One of the best ways to do this is to hire a motorbike or a bicycle and drive past gorgeous lush jungles with sweeping vistas over the water on the other side of the trail.

The trail will take you along the Duriankang Reservoir and then along the pretty Nongsa Coast and if you choose to ride a bike then you can expect around a 30 kilometer ride from Nongsa Village to the end of the line.

6. Sunbathe on Nongsa Beach

Nongsa Beach is one of the best places to come if you are in Batam and looking for some sand.

The beach has a relaxed atmosphere and is less crowded than some other places on the island.

It is also close to a range of amenities and you will find an array of eateries lining the beach that are a great spot if you fancy a spot of dinner or a drink while watching the sunset.

There are also some spas nearby and you can go for a paddle or a swim.

7. Watch the sunset at Barelang Bridge

Barelang Bridge is one of the most iconic sights in Batam and people flock here in the late afternoon for the photo opportunities.

The bridge actually links main Batam Island with adjacent Galang Island and the bridge is a marvel of engineering as it majestically spans the water between these two islands.

If possible try to go around sunset for the best vistas across the water.

8. Have a massage

One of the reasons that people come to Batam is for rest and relaxation and as a result there are a wealth of spas here where you can soak up the atmosphere and enjoy a range of soothing treatments.

One of the most famous places to get a treatment is the Isabella Massage House although there are a huge range to choose from scattered across the city which will mean that wherever you go you will leave rejuvenated and relaxed.

9. Go scuba diving

If you are a diving newbie and want to get certified then Batam Island is the perfect spot to get your PADI certificate cheaply.

Some of the best places to dive here are located offshore from the main Batam Island and include Abang Island, Hantu Island, Labun Island, and Petong Island.

From Batam you can sign up for a course and will be taken out to the neighboring islands in a boat and the visibility here is amazingly clear so you will be able to take in a range of underwater creatures and this is a top spot if you like marine photography.

If you are already an experienced diver then you will also find a lot to enjoy here thanks to the huge selection of aquatic life in these waters such as sharks, rays, and turtles.

10. Play a round of golf

Batam is a golfer’s paradise and you can enjoy not one but seven different ranges in and around the area.

These include the Batam Hills Golf Resort and the Palm Springs Golf and Beach Resort or you can go to the Padang Golf Sukajadi which is the most famous of all the courses here.

As well as enjoying a game of golf all the courses have bars and eateries attached so you can also get a bite to eat or enjoy a sundowner as you look over the idyllic rambling dunes.

11. Take a trip to Bintan Island

Bintan Island lies close to Batam and is known for being a luxury retreat with a wealth of delightful high end resorts to choose from.

If you are not on a budget then you can think about staying overnight or you can just take a day trip to Bintan and enjoy the pristine white sands and the azure waters.

Bintan is slightly less busy than Batam and most people come here to chill out at one of the resident resorts on the island, so if you are looking to get away from the crowds then this is a good choice.

12. Check out the stilt houses in Tanjung Uma

Many parts of Batam are incredibly modern but if you go out to the old villages then there are a wealth of historical relics to enjoy.

These include the stilt houses which are built over the water and this is an amazing sight if you have never seen traditional architecture like this before.

One of the best places to see these old fashioned stilt houses is in the sleepy fishing village of Tanjung Uma so if you are interested in local architecture and culture then this is not to be missed and shows a completely different side of this island.

13. Have fun at Ocarina Park

Ocarina Park is a great place to come with all the family and is a large entertainment complex which also includes the Ocarina Waterpark.

The park ahs a range of signature features including a large Ferris wheel and you will find a range of rides for children of all ages as well as adults.

There is also a 3D movie theater inside the park and you will also find a number of food courts where you can get a bite to eat.

Certainly if you are looking for a place with a range of attractions all in one place then this is a great choice.

14. Enjoy the nightlife

Batam is well known for having cheap alcohol particularly compared to neighboring Singapore.

It is also one of the liveliest parts of Indonesia if you are looking for an exciting nightlife scene.

The main area for bars and clubs is known as the Nagoya Entertainment District or just ‘NED’ and you can easily spend a night on the town here enjoying the local Indonesian beer Bintang or having a cocktail.

Venues range from low-key lounges where you can get a drink before dinner to larger nightclubs where you can dance the night away into the wee small hours.

15. Go shopping at Nagoya Hill Shopping Mall

Batam is an island but that doesn’t mean that it doesn’t have a wealth of shopping malls to visit and actually shopping is the number one pastime for many visitors here.

The Nagoya Hill Shopping Mall has the claim to fame of being the biggest mall in the city and you will find a full range of items here such as branded clothes and accessories.

Other malls include Mega Mall Batam Center and BCS Mall.

Lots of malls also sell a wealth of typical handicrafts such as wood carvings and textiles so if you are looking to pick up some gifts or souvenirs then you can do all your shopping under one roof.

15 Best Things to Do in Batam (Indonesia):

• Enjoy the water sports
• Visit Maha Vihara Duta Maitreya Temple
• Take a trip to Penyengat Island
• Dine on seafood
• Travel along the northern coast
• Sunbathe on Nongsa Beach
• Watch the sunset at Barelang Bridge
• Have a massage
• Go scuba diving
• Play a round of golf
• Take a trip to Bintan Island
• Check out the stilt houses in Tanjung Uma
• Have fun at Ocarina Park
• Enjoy the nightlife
• Go shopping at Nagoya Hill Shopping Mall

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Eco-Tourism in Batam: Sustainable Travel Experiences

Unveiling the beauty of batam’s eco-tourism.

Batam Island, a verdant paradise in Indonesia, is steadily emerging as a beacon of eco-tourism, inviting travelers to immerse themselves in its sustainable and nature-centric experiences. Nestled in the Riau Archipelago, Batam’s commitment to eco-tourism isn’t just about preserving its pristine environments; it’s about offering travelers a unique opportunity to connect with nature while contributing to local communities. This green initiative in Batam is a testament to the island’s dedication to sustainable travel practices, blending tourism with environmental responsibility seamlessly.

Agrowisata Jambu Marina: A Blend of Nature and Agriculture

Address: Marina City, Batam

Nestled in the heart of Marina City, Batam, Agrowisata Jambu Marina stands as a testament to Batam’s eco-friendly endeavors. This unique eco-park is a perfect meld of nature’s splendor and agricultural innovation. Here, visitors can engage in a variety of activities such as guava picking, fishing, and horseback riding, all set against the backdrop of lush greenery and serene landscapes. The park’s main attraction, its vibrant red guava orchard, offers an authentic experience of fruit picking, making it a haven for those who seek to connect with nature intimately.

Agrowisata Jambu Marina also pioneers in integrating hydroponic farming, enhancing the visitor experience with innovative techniques. With facilities like Wi-Fi, a horseback riding arena, and a camping ground, the park offers a comprehensive eco-tourism experience. It’s an ideal destination for both educational groups and families, blending leisure with learning seamlessly. For visitors seeking accommodation nearby, The BCC Hotel & Residence , located in the heart of Batam Island, offers comfortable rooms and amenities, ensuring a delightful stay close to this eco-tourism gem.

Kampung Terih: A Cultural and Natural Retreat

Address: Nongsa, Batam

In the quaint locale of Nongsa lies Kampung Terih, an emblem of Batam’s rich cultural heritage and natural beauty. This old village, spanning about 12 hectares, is a treasure trove of scenic views and cultural experiences. The transformation of Kampung Terih into a tourist village is a brilliant example of Batam’s eco-tourism efforts. The village is not just a place of stunning natural beauty, but it’s also steeped in history. Once a base for the Japanese army during World War II, it now stands as a peaceful retreat, offering visitors a glimpse into Batam’s past.

The village’s eco-tourism attractions include a picturesque wooden jetty, a serene mangrove forest, and pristine white sand beaches. These natural wonders are complemented by eco-friendly accommodations like cottages and camping grounds, making it an ideal spot for both relaxation and adventure. For those looking to stay in the area, Turi Beach Resort in Batam Island offers a blend of luxury and tranquility, making it a perfect choice for nature enthusiasts seeking a peaceful escape.

Sustainable Accommodations in Batam

In line with its eco-tourism ethos, Batam offers a range of sustainable accommodations. These hotels and resorts are not just about luxury; they are about providing a stay experience that is in harmony with nature. From using renewable energy sources to implementing water conservation practices, these accommodations are pioneering in eco-friendly hospitality. For a stay that aligns with these values, consider Batam City Hotel , which offers comfortable facilities and is committed to sustainable practices, ensuring your stay is both enjoyable and responsible.

Batam’s Eco-Friendly Initiatives and Conservation Efforts

Batam’s eco-friendly initiatives extend beyond tourism. The island is actively involved in various environmental conservation efforts, showcasing a deep commitment to preserving its natural beauty. These initiatives include programs for wildlife protection, beach clean-ups, and promoting the use of renewable energy. The involvement of local communities in these efforts is pivotal, reflecting a collective commitment to environmental stewardship. Through these actions, Batam not only enhances its appeal as an eco-tourism destination but also sets an example for sustainable living.

Engaging in Batam’s Eco-Activities

Batam offers a plethora of eco-activities that allow travelers to engage with the environment responsibly. From guided nature walks that explore the island’s diverse flora and fauna to sustainable dining experiences that feature local, organic produce, there’s something for every eco-conscious traveler. Adventure enthusiasts can indulge in eco-friendly activities like kayaking through mangroves or cycling through scenic trails, all designed to minimize environmental impact while maximizing the thrill.

Batam’s Wildlife and Natural Reserves

In its quest to protect and preserve its natural heritage, Batam has dedicated areas for wildlife and natural reserves. These sanctuaries are home to a variety of species, some of which are endemic to the region. Efforts like the turtle rescue project in Kampung Terih exemplify Batam’s commitment to wildlife conservation. These initiatives not only provide safe havens for wildlife but also offer visitors a chance to learn about and contribute to conservation efforts.

A Guide to Eco-Conscious Travel in Batam

Traveling responsibly in Batam is easy with a little planning and awareness. As an eco-conscious traveler, you can contribute to sustainable tourism by choosing eco-friendly accommodations, supporting local businesses, and being mindful of your environmental impact. Simple actions like using public transport, participating in beach clean-ups, or opting for eco-tours can make a significant difference. Batam’s commitment to eco-tourism makes it a perfect destination for those who wish to travel sustainably.

Eco-Tourism for Every Traveler: Family, Solo, and Adventure

Eco-tourism in Batam caters to every kind of traveler. Families can enjoy educational and fun activities like farm visits and nature trails, while solo travelers can find peace and solitude in the island’s tranquil settings. Adventure seekers are in for a treat with Batam’s array of eco-adventures, from jungle treks to water sports. Regardless of your travel style, Batam’s eco-tourism offerings ensure an experience that is both enjoyable and environmentally responsible.

Exploring Batam’s Green Side: Unique Experiences for the Eco-Tourist

Batam’s eco-tourism scene offers a unique blend of natural beauty, cultural richness, and sustainable practices. From its lush green landscapes to its commitment to conservation, Batam is an ideal destination for eco-tourists. Whether you’re looking for a peaceful retreat or an adventurous escape, Batam’s eco-tourism experiences promise to be both enriching and memorable.

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Inside RAKERNAS IV: PHRI Gathers in Batam to Shape Future Hospitality Trends

• Author : Suci Pratama
• February 20, 2024

The Indonesian Hotel and Restaurant Association ( PHRI ) will hold its 4th National Working Meeting (RAKERNAS IV) in Batam from February 21-22, 2024. This event marks the 55th anniversary of PHRI and will bring together over 300 participants from PHRI chapters across Indonesia’s 26 provinces.

The purpose of RAKERNAS IV is to convene PHRI leadership and discuss current issues and solutions facing Indonesia’s tourism industry. Key topics will include sustainability, visa regulations, and a proposed entertainment tax. The event also provides an opportunity for PHRI to align its mission with Indonesia’s overall national development goals.

The Indonesian Hotels and Restaurants Association (PHRI) was founded in 1969 with the vision to advance Indonesia’s hospitality industry. For over 50 years, PHRI has been the leading hospitality association in the country with members spanning hotels, restaurants, resorts, and other tourism businesses across all provinces.

PHRI was established as a non-profit organization with the mission to promote and support the sustainable development of Indonesia’s hospitality sector. It aims to raise hospitality standards, provide training and education, and be an advocate for policies that enable tourism and hospitality growth. Today, PHRI has over 5,000 members across its regional chapters. It continues its founding mission to elevate hospitality standards and provide critical support for Indonesia’s tourism sector growth.

Event Details

This National Working Meeting event by PHRI will take place on February 21-22, 2024 in Batam. The venue will be Swiss-Belhotel Harbour Bay Batam. Over 300 participants from all 26 provinces in Indonesia are expected to attend. Participants will begin arriving in Batam on February 20th and stay at various hotels before the event starts.

Event Agenda

The event agenda for RAKERNAS IV PHRI is as follows:

• Arrival : All participants will arrive in Batam on February 20th and be dropped off at their hotels.
• Meetings : The official meetings will take place over 2 days – February 21st and 22nd.
• On February 21st, there will be an outing and fun games at Eco Edupark Panbil where participants can interact over coffee breaks and breakfast. This will be followed by the RAPIMNAS (National Leader Meeting), a closed meeting with representatives from each province.
• On February 22nd, there will be the opening of RAKERNAS PHRI IV 2024. This will be an open meeting attended by tourism boards and government representatives. Main discussion topics will cover issues in the tourism industry.
• Dinner : On February 21st evening, there will be a welcome dinner sponsored by the Provincial Regency of Riau Islands Government. This dinner will be held at Batam Marriott Hotel Harbour Bay.
• Performances : The welcome dinner will also feature performances of traditional Indonesian dances.

Discussion Topics

At this National Working Meeting, PHRI will discuss and find solutions related to issues in Indonesia’s tourism industry such as:

Sustainability

Sustainability is a key issue for Indonesia’s tourism industry to address. Hotels and restaurants need to implement more environmentally friendly practices, from reducing waste and water usage to sourcing local and organic ingredients. Discussing sustainability initiatives and solutions will be a priority at the meeting.

VOA (Visa on Arrival) Regulations

Evaluating current regulations and proposing updates is another important discussion topic. In particular, participants will analyze the VOA (Visa on Arrival) regulation and how it can be improved to boost tourism. Simplifying complex regulatory processes could make it easier for tourists to visit Indonesia.

Entertainment Taxes

The implementation of a new entertainment tax will also be analyzed at the meeting. Participants will discuss how this tax could impact hotels and restaurants, and propose ways to make it work effectively for the industry. Getting taxation right is crucial for tourism businesses’ success.

By focusing the discussions on these key issues of sustainability, regulations, and taxes, PHRI aims to develop concrete solutions for Indonesia’s tourism industry to implement after the meeting. This will enable the sector to tackle critical challenges and thrive in the future.

Significances

This National Working Meeting organized by PHRI serves as an important platform for the tourism industry in Indonesia to come together and discuss solutions to current issues and challenges. With over 300 participants from 26 provinces, it represents a diverse range of stakeholders across the country. Key topics on the agenda include sustainability, visa regulations, and a proposed entertainment tax.

The outcomes of the meeting will directly impact tourism development in Indonesia. With sustainability a pressing issue worldwide, the industry must take action to promote responsible practices that protect the environment and local communities while still allowing tourism to thrive. The discussions around visa policies and taxation will shape the future business environment for hotels and restaurants.

By bringing together major players from across Indonesia’s vast archipelago, the event fosters unity and alignment within the industry. Participants can share best practices and innovative ideas to elevate the sector. With the government also involved, the forum creates an opportunity to directly convey the industry’s perspectives and needs to policymakers. This will inform important reforms and regulations that can accelerate tourism growth.

Overall, RAKERNAS IV PHRI 2024 serves the vital role of unifying and guiding the Indonesian tourism industry toward a more sustainable, competitive, and prosperous future. The strategic insights and relationships built at the event will have far-reaching impacts across the country. As hosts, Harbour Bay Downtown , and Batam have the privilege of facilitating this influential gathering of Indonesia’s top tourism leaders.

Harbour Bay Downtown Hosting

Harbour Bay Downtown in Batam is capable of hosting national-scale events like this PHRI National Working Meeting. Specifically, Swiss-Belhotel Harbour Bay can facilitate up to 3,000 attendees in their grand ballroom, which is the largest meeting venue in the Riau Islands.

The hotels in Harbour Bay Downtown like Swiss-Belhotel Harbour Bay and Batam Marriott Hotel are equipped to handle the meeting spaces, guest rooms, catering, and amenities needed to host an event of this size and significance. The area provides everything required to successfully facilitate important national conferences and meetings.

The PHRI National Working Meeting demonstrates Harbour Bay Downtown’s capabilities and highlights why it is an ideal destination for meetings and events in Batam. With its integrated facilities and ability to host thousands of attendees, Harbour Bay is ready to contribute and support more national events held in the area going forward.

Hosting a national event like the PHRI RAKERNAS IV provides a great opportunity to showcase Batam’s ability to host large-scale events. With over 300 participants from across Indonesia, the event will bring significant visibility and tourism revenue to the area.

The Riau Islands province and Batam Tourism Board will have a chance to highlight Batam’s attractions, infrastructure, and hospitality strengths at this high-profile PHRI meeting. They can promote Batam as an ideal destination for conferences, corporate retreats, and incentive travel programs to event organizers nationwide.

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Batam News Asia: Breaking & Latest, Discover Batam and Kepri's English updates today. Stay informed with most current and relevant news.

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Batam’s Economy Surges by 7.04%, Led by Industry and Tourism

• In Business
• 29 February 2024

Infrastructure and Strategic Sectors Propel Batam’s Economic Success

In 2023, Batam’s economy witnessed an impressive growth of 7.04%, outperforming both the regional and national averages, thanks to significant contributions from the industrial and tourism sectors. This achievement reflects the city’s dynamic economic development and strategic focus on enhancing its infrastructure to attract investment and visitors alike.

Agus Kadaryanto, Head of BPS Batam, announced this exceptional growth during a city government forum, noting that Batam’s economic performance far exceeds that of the Kepri Province and the national level. This success is attributed to the flourishing industrial sector and a significant increase in international tourist arrivals, which have revitalized various economic sectors including food businesses, modern retail, hospitality, and transportation.

Batam’s growth rate of 7.04% sets a new benchmark for economic development, placing it well above the regional growth of 5.20% and the national figure of 5.02%, showcasing its strategic importance in Indonesia’s economy.

The industrial processing sector, alongside a 110% increase in international tourism, played pivotal roles in boosting Batam’s economy, positively impacting related industries and enhancing the city’s attractiveness to both tourists and investors.

Mayor Muhammad Rudi’s emphasis on infrastructure development over the past five years is credited for laying the foundation for Batam’s economic achievements, proving that strategic investments in infrastructure are crucial for attracting investments and promoting economic growth.

With the economy showing positive trends, Rudi and Kadaryanto are optimistic about sustaining and even increasing this growth rate, focusing on continued infrastructure improvements and boosting investment in key sectors.

Read More: Batam’s Tourism Sector Receives a Boost with Serenity Central City Development

Rudi’s call for a collective effort among the local government, businesses, and the community underscores the importance of collaboration in achieving and surpassing economic targets, aiming for even greater prosperity in the years ahead.

For Singaporeans and international visitors, Batam’s remarkable economic growth, spearheaded by its booming industrial and tourism sectors, presents a city on the rise, full of opportunities for business, leisure, and cultural exchanges. The strategic focus on infrastructure development by the city’s leadership not only enhances Batam’s appeal but also positions it as a vibrant economic hub in the region.

In 2023, Batam’s economy grew by an impressive 7.04%, outpacing both regional and national averages, driven by its robust industrial sector and a surge in tourism. This growth, highlighted by BPS Batam and celebrated by Mayor Muhammad Rudi, reflects the successful implementation of infrastructure projects and strategic sector development. Batam’s economic success story is a testament to the city’s potential as a leading economic powerhouse in Indonesia, with bright prospects for future growth and investment.

Source: Batam Today , Batam Pos (2024)

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Analysis of the Influence of Physical Environment, Service Quality, and Satisfaction on Revisit Intention at Resort in Batam City

Pusaka: Journal of Tourism, Hospitality, Travel and Business Event

The tourism and hospitality industry in Indonesia is in recession due to the COVID-19 pandemic. Many businesses have closed to help keep the virus under control, such as shopping malls and tourist attractions. Staycation opportunities in the midst of the COVID-19 pandemic can be a profitable business for tourism stakeholders. Taking advantage of the staycation opportunities has increased the popularity of hotels and resorts in Batam City. The study aims to analyze the influence of the physical environment, service quality, and satisfaction on the intention of revisiting resorts in Batam City. The research uses a quantitative approach by examining various variables and analyzed through the sampling process. The respondents of the study were local and domestic tourists who had stayed in Batam City. The results showed that there was a positive influence between the physical environment, service quality, and satisfaction with the intention to revisit. Resort businesses need to understan...

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The attitude of tourists who come as an important factor in influencing tourists' intentions to tourist objects. Over time, attitudes too, by the quality of service received by tourists when visiting tourist attractions and tourist attractions in tourist attractions. This study aims to explain the effect of service quality on revisit intention through tourist attraction as a mediator. The subjects of this research are tourists who have been to the Garuda Wisnu Kencana Bali Tourism Park. Determination of the sample using a non-probability sampling method, namely purposive sampling with a sample size of 310 respondents. Data were analyzed by SEM PLS technique. The results showed that service quality had a positive and significant effect on tourist attractiveness, both service quality and tourist attraction, respectively, had a significant positive effect on revisit intentions as well as the mediating effect of tourist attractions which influenced service quality on revisit intentions. The theoretical implication of this research is to enrich the empirical research evidence related to the variables studied. The results of this study are expected to have implications for GWK Bali in increasing the intention to visit tourist management again. This can be done by improving the quality of service and adding innovation to tourist attractions.

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This study aims to examine the effect of tourism image, experiential value, and satisfaction on the intention of revisiting the tourist area. The present study used associative analysis to ascertain the link between two or more variables. The study is being conducted in North Sumatera province, Indonesia, specifically in the tourist area of Lake Toba. The research population is comprised of an undetermined number of tourists that visited the tourist area around Lake Toba. The sample size of 324 was determined, which was obtained by multiplying the least number of samples by four or five questionnaire item categories. An accidental sampling approach was employed in this study, and data processing was performed using descriptive and inferential statistics and Smart-PLS software. The empirical findings indicate that although the tourism image has a significant and positive impact on experiential satisfaction, the direct effect of experiential value has a negative value on experiential ...

Journal of Applied Sciences in Travel and Hospitality

Nanda Prasetia

Ismail Nizam

Maldives adventures its natural beauty Sea-Sun-Sand for the travelers and in the marketing literature it is called “Sunny Side of Life”. As a destination (Sunny Side of Life), many tourists consider Maldives as a must do content of their bucket lists today. Most believe Maldives as an expensive destination that they can only visit once in their lifetime. Resorts in Maldives are on self-contained islands, very similar to the outside observer, yet each island with its unique reef and ecological features is a different product from the neighboring resort. Resorts offer complete relaxing experiences and are constantly challenged to find new means of satisfying guests and give them a pleasant experience to encourage for their return. In past decade travelers have been moved down to travel and experience nature which is the fastest growing segment in the tourism sector, also most importantly safe and secure destination are on top priority to choose destinations to travel for leisure holidays (Kimmel, 1999). Additionally, considering to this research it was revealed that destination image and coastal tourism both plays a direct significant role on customer satisfaction and retention in setting of hotel industry of Maldives. The results are supported (1) destination image (ß = 0.263, 26.3% and P = 0.01≤0.05) and (2) coastal tourism (ß = 0.279, 27.9% and P = 0.00≤0.05) respectively.

I Putu Eka N. Kencana

Many researches have been conducted to study and elaborate the relationship between tourists' perceptions towards quality of destination. The results show the two concepts have significantly related. However, very little had been known about the direction of relationship and measure of this relation. This study aimed to measure the relationship between two concepts where tourist's perception a priori is positioned as exogenous and quality of destination as endogenous latent variables. Notes that latent variable could not observe directly, tourists' perception is measured using its indicators, namely: (i) accessibility into and within destination (ACC); (ii) accommodation (HOT); (iii) restaurant (RES); (iv) shopping facilities (SHO); and (v) attractiveness of destination (ATT). Meanwhile quality of destination is measured using three item, namely: (i) intention to revisit the destination (REV); (ii) the matching degrees between tourists' expectation and reality in des...

GATR Journals , Tri Palupi Robustin

Objective-The Pulau Merah Beach is the most beautiful beach and enjoys number one ranking from the other seven beaches. The unique beach of Pulau Merah in Banyuwangi is so popular among the people of East Java, it is also one of the destinations favored by foreign tourists, particularly for surfing. The Pulau Merah Beach is uniquely placed in a small hill located close to the shoreline. The Pulau Merah beach has a 200-meter-high hill and this reddish color causes the beach to be known as the Pulau Merah Beach. This study aims to determine the partial and simultaneous effects of tourist attraction, accessibility, and amenities on tourist loyalty on the Pulau Merah beaches. Methodology/Technique-This research is a quantitative study. The sample includes 80 tourists visiting Pulau Merah Beach. The data is analyzed using a multiple regression analysis with the SPSS Program. Findings-The results of the study show that tourist attraction, accessibility, and amenities have a significant, partial and simultaneous effect on tourist loyalty. Novelty-Attractiveness, accessibility, and amenities have a significant influence on the satisfaction of tourists. Type of Paper: Empirical.

GATR Journals

Objective-The intention of visitors of resort hotels is a highly studied topic. More specifically, the aim of the study is to analyse the intention of tourists to return to resort hotels in Indonesia. Methodology/Technique-An explanatory method was used with 388 visitors of resort hotels selected as the sample based on a random sampling technique. The chosen data analysis method is covariant SEM. Findings-The results confirm that the intention to return is based on the planned behaviour theory with variable factor weights. The intention to return can be predicted from the statements of hotel visitors based on responses about their affection, cognition and behaviour. Novelty-The statements provided in this study that show that visitors' expectations of multidimensional resort hotels identifies a need for improvement. This research emphasizes the importance of examining the behaviour of hotel visitors.

Journal of Economics, Management and Trade

Ninin gusdini

Pangandaran Regency has quite diverse tourist destinations ranging from beach tourism, cave tourism, cultural tourism and others. Pangandaran Beach is one of the tourist destinations in the Regency of Pangandaran, West Java, from sources of the Tourism Office and Pangandaran Culture it can be seen that the level of tourist visits to Pangandaran Beach from 2016 to 2017 has decreased for international tourists while experiencing an increase for domestic tourists. Therefore, it is necessary to conduct research aimed to determine the perceptions of tourists to improve the quality of management services in Pangandaran Beach tourist destination. The method used is the servqual method and PGCV (Potential Gain Customer Value). The servqual method aims to see the service quality attributes that need to be improved and the PGCV method aims to complete the analysis results of servqual by determining the priority of improvements that must be done based on the PGCV index. Based on the results of...

Tourism and Recreation (Turizm ve Rekreasyon)

Sinan Baran Bayar

In this study, it is aimed to measure the perceptions of destination satisfaction of domestic tourists visiting Side town in Antalya and to determine the effect of perceived satisfaction on the intention to visit the destination again. 500 questionnaires prepared in this context were delivered to domestic tourists who visited Side destination between 1 September-30 November 2019 by face-to-face communication. 35 of the returned questionnaires were excluded from evaluation since the same answer option was coded for each question and 25 of them were excluded from evaluation since more than 50% of the answer codes were left blank. According to the results of the study (SPSS); accommodation service satisfaction (ASS), transportation service satisfaction (TSS), destination cleanliness and protection satisfaction (DCPS), destination tourist activity and attraction satisfaction (DTAAS), destination hospitality satisfaction (DHS) and destination touristic price satisfaction (DTPS) were determined as the dimensions of the scale of satisfaction evaluation of domestic tourists. Satisfaction levels of domestic tourists were realized from accommodation businesses, tourist activities and attractions, transportation services, hospitality, cleanliness and protection and tourist prices in order. Domestic tourists rated their intention to visit the destination again at a high and positive level ( =3,96). In addition, it was determined that cleanliness and protection, tourist activities and attractions, hospitality and price dimensions of satisfaction had a significant and positive effect on the intention to visit the destination again. Keywords: Destination Marketing, Domestic Tourist, Satisfaction, Visit Intention, Side.

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Factors Affecting Employee Performance in The Hospitality Industry in Batam City, Indonesia

• Muhammad Donal Mon
• Friska Ariani Br Sitepu
• Aug 10, 2023
• Social Science

Muhammad Donal Mon, Friska Ariani Br Sitepu Faculty of Business and Management. Universitas Internasional Batam

DOI: https://dx.doi.org/10.47772/IJRISS.2023.70785

Received: 26 June 2023; Revised: 10 July 2023; Accepted: 13 July 2023; Published: 10 August 2023

This his study sought the analyze was conducted the effect of work motivation, leadership style, training, organizational culture and customer satisfaction on employee performance in hotel employees in Batam City. This research is descriptive with a quantitative approach. The research data collection technique are carried out by distributing questionnaires to hotel employees and as many as 230 data were collected, then the data was tested using the SPSS program software. The results of the study show that the hypothesis proves that work motivation, leadership style, training, and customer satisfaction have a positive effect on employee performance that mean the higher the value for these variables will improve employee performance. It is intended from the test results for a significance of less than 0.05 while organizational culture in this study is not proven to have an effect on employee performance with a significance value of 0.860 greater than 0.05 and the F test significance value of 0.000, the Adjusted R Square test result is by 0.412, meaning that the variables in this study can explain the performance of employees at hotels in Batam by 41.2%, the rest is explained by other variables not included in this study..

Keywords: Motivation, Leadership, Training, Employee Satisfaction, Employee Performance

INTRODUCTION

In 2019 the Indonesian are a target of 20 million tourists from abroad who will be pursued through the 3A program, namely Attractions or natural wealth, Amenities or accommodation and Access. Indonesia are received quite a proud appreciation from the world, such as Indonesia being ranked 9th in the version of The World Travel and Tourism Council (WTTC) in 2018, Indonesia has also being one of the most beautiful countries around the world based on the Rough Guides survey in 2019. This makes Indonesia has extraordinary attractiveness and the tourism industry is one of the fourth largest contributors to incoming money for the state after palm oil, oil and natural gas and coal mining (Basorudin et al., 2021). However, in 2020 and 2021, Indonesia and even the world will experience a decline in tourist arrivals, both domestic and foreign tourists due to the pandemic Covid-19 that has hit the world.

Quoted from BPS data for 2020 the tourism industry in Indonesia, based on the percentage of occupancy rates of star-rated hotel rooms during the Covid-19 period, as of January 2020 there was a decrease of 49.17% compared to December 2019 for hotel room occupancy, the decrease occurred by 10.22%. , in February the decrease increased by 0.05% from January 2020, in March 2020 it decreased to 32.24% compared to February 2020, in April 2020 it fell to 12.67%, then in April 2020 the occupancy rate of star hotels weakened in Indonesia in April 2020 was 46.72% when compared to December 2020 (Paramita, 2020).

The tourism industry itself has attachments to other sector of the economy, this is because the tourism industry is a combination of phenomena and reciprocal relationships because in tourism activities there are interactions with tourists, suppliers, the government with the aim of developing tourism in certain areas involving local communities. In developing and maximizing tourism, the services provided to tourists from quality hotels in Indonesia cannot be separated from the collaboration of private companies, the government, stakeholders, the role of the community. The survey results from the National Labour Force (Sakernas), the tourism industry continues to absorb the national workforce (Berliandaldo et al., 2021).

Human resource management activities are recruitment, selection, employee career planning (Blayney et al., 2020). Several studies have concluded that HRM directly affects employee performance (Nieves & Quintana, 2018). Policies from human resource management to recruit and select are important things to form a quality work ecosystem by providing a balance for employees. Based on the background and previous research, the problem formulation that was concluded in this study is that Indonesian hotel industry employees still have the ability to speak English in the lowest position in countries that are members of the ASEA Economic Community (Bali, 2019). The study sought the analyze was the effect of work motivation, leadership style, training, organizational culture and employee satisfaction on the performance of hotel employees in Batam City.

LITERATURE REVIEW

Motivation is a mixture of various activities that have a function in every individual living thing and involves various combinations of strategies (Folalu & Aneke, 2020). Motivation is also the strength of a worker in acting and achieving certain goals (Paais & Pattiruhu, 2020). Motivation is widely discussed in the subject of behavior in organizations (Ali et al., 2019). Employees who have been motivated have the same goals as other employees in the organization and try to achieve their goals (Aafis et al., 2010), (Mon & Jennifer, 2022). Differences in backgrounds and norms adopted by employees also affect behavior and affect the level of motivation of these employees to work. The impact of motivation and influence on employee performance in the hotel industry makes employees their work effectively and increase the productivity from Ahmad & Manzoor, (2017); Setiawan, (2020); Folalu & Aneke, (2020); Osman et al., (2016). (Paais & Pattiruhu, 2020) Motivation and leadership have a positive and significant effect on employee performance but job satisfaction does not have a positive and significant effect on employee performance.

An effective leadership style must be adaptable to a work environment and situation. According to Aisah (2020), leadership style affects activities, especially in an organization in the process of controlling humans or groups of workers in building a common goal towards successful interaction of various individual differences (Paais & Pattiruhu, 2020). Leadership style has effect on employee performance with positive and significant in corporate organizations (Pancasila, Haryono, & Sulistyo, 2020). Leaders are also referred to as someone who is able to bring about changes that lead to the good of employees and the company. In leading companies and employees, leaders are expected to be able to provide solutions to conflicts that occur within the company is research from Sandhu et al., (2017); Chei et al., (2014); Paais & Pattiruhu, (2020). (Mon, 2019) the success of a company is not only determined by a leader but also determined by the organizational structure that is designed, such as the technology used and the level of the organizational structure itself.

The aim of training is to increase the understanding and ability currently possessed by employees to carry out tasks to full fill organizational goals. The effect of training programs on employee performance has been shown to be effective in building a learning environment and training abilities and overcoming challenges easily and precisely (Analysis et al. , 2010). Employees are trained to be productive, imaginative and consistent in improving work. Training is considered an important tool for increasing overall organizational productivity (Ahmad & Manzoor, 2017). Training can be carried out internally or externally with three objectives, namely improving employee performance, achieving organizational goals and successfully competing in the business world, Hendri, (2019). Good and well-planned training increases the factors that affect quality employee performance. Another goal of having sufficient training for employees is to keep employees abreast of any changes in the future and reduce anxiety about trends that are currently developing research Ali et al. ., (2019). (Muchsinati & Jeanny, 2021) on the same research object in the previous year showed employee training had effect on employee performance with a positive and significant either directly or through mediation on job satisfaction.

Corporate culture becomes important to coordinate organizational activities within the company. Culture also becomes a guideline in the company’s organization regarding things that will and will not be done (Paais & Pattiruhu, 2020). Organizational culture is value and managed by the organization, the patterns of behavior and the basic philosophy of its founders, which establish rules that are used as a guide in thinking and acting to achieve organizational goals (Golung, 2013). Organizational culture is the values acquired and managed by the organization, the patterns of behavior and the basic philosophy of its founders, which establish rules that are used as a guide in thinking and acting to achieve organizational goals (Golung, 2013). Culture of Organizational and ethical leadership in the industry shipping have influence on organizational and employee performance a positive and significant, this shows the importance of paying attention to the culture that exists within an organization (Evi Silvana Muchsinati & Mea, 2022)

Employee satisfaction is satisfaction with their work. According to Siengthai & Pila-Ngarm (2017). Employee satisfaction is driven by satisfied employees at work and motivated so that it affects employee performance more effectively and productively. This also causes a low number of turnover due to satisfaction from employees (Eliyana, Ma’arif, & Muzakki, 2019). Employee satisfaction is a series of employee perceptions that will influence employee attitudes and behavior while working (Hendri, 2019). According to Tsui et al. (2013). Employees with skills and knowledge in the workplace will achieve job satisfaction. When job satisfaction is fulfilled it will result in positive employee performance. The benchmark for employee satisfaction must be assessed from several aspects of the work carried out by research employees from Otoo et al., (2019); Rajalingam & Jauhar, (2015) Pawirosumarto et al., (2017); Al-Ali et al., (2019)

The research variable is a value, the activity of an object that has many variations between one variable and another that has been determined by the researcher to study and seek information and draw conclusions (Ridha, 2017).

Conceptual Framework

According from the literature review above, the hypothesis in this study is:

H 1 : Motivation has a positive and significant effect on employee performance

H 2 : Leadership has a positive and significant effect style on employee performance

H 3 : Training has a positive and significant effect on employee performance

H 4 : Organizational culture has a positive and significant effect on employee performance

H 5 : Employee satisfaction has a positive and significant effect on employee performance.

RESEARCH METHODOLOGY

This research is a quantitative research. The research was conducted data in the form of a questionnaire to see the effect of one variable on another. The research located in Batam City, Indonesia. Considering that the Batam City area has many hotels spread out because it is one of the international entry points for foreign tourists besides Bali. Sampling used a questionnaire as a data collection instrument with the characteristics of the respondents.

The population of this research is hotel employees in Batam City, Indonesia. The number of samples in this study refers to Hair et al where the number of questions on the questionnaire is between 5 – 10, so in this study the sample is 230 respondents. The data collected was processed using SPSS (Statistical Package for the Social Science) to test the effect of each independent variable on the dependent variable. The analytical techniques used in this study include validity testing, reliability testing, these two tests are instrument quality tests to ensure the measuring instrument matches the variables used, the classic assumption test consists of a normality test, multicollinearity test and heteroscedasticity test, these three tests ensure there is no data deviation in the respondents’ answers in the study, if they meet the requirements then a hypothesis test or regression test is carried out and finally the coefficient of determination test, to determine the effect of the independent variables as a whole affecting the dependent variable in this study.

RESULTS AND DISCUSSIONS

The data was obtained through a questionnaire of 230 respondents who are hotel employees spread across the city of Batam. From these data previously tested validity and reliability of the questionnaire results declared valid and reliable and can be used in the process of further research. For the outlier test there is no outlier deviation so that all data from respondents can be included in the hypothesis test or regression test. The data collected as many as 230 processed will be shown in the table below in the form of respondent demographics

Table 1 Demography Respondent

In processing the data in this study the classical assumption test was carried out where this test to ensure that data deviations did not occur consisted of a normality test, multicollinearity test and heterotest, where the three tests were a requirement to continue the regression test. The test results show that the three tests meet the requirements. So that the regression test can be continued. The results of the three tests that have been carried out:

Normalitas Test

Table 2 Collinearity Testing

Test Results Collinierity

If the Collinearity testing for Tolerance value is above 0.1, it can be concluded that the data does not have multi co linearity and the VIF value is below 10. The test results of the regression test or hypothesis test can be seen in the table below

The terms of the hypothesis are accepted Sig value is less than 0.05, and vice versa if the sig value is greater than 0.05, the hypothesis that was previously proposed is rejected or does not meet the criteria. Based on the results of the analysis on the regression test above from the five independent variables, namely motivation, leadership style, training, and employee satisfaction, have a positive and significant effect on employee performance. While one other variable, organizational culture in this study did not prove to have a positive and significant effect on employee performance.

Each hypothesis test value is as follows: hypothesis 1 motivation has a positive and significant effect on employee performance with a small significant value of 0.05 which is equal to 0.025, the results of this study support the results of previous studies. Furthermore, for hypothesis 2, leadership style on employee performance with a significant value of 0.028 and t count of 2.266, the research results also show a small significant value of 0.05. Hypothesis 3 for the training on employee performance significance value are 0.000, meaning that the 3rd hypothesis also supports previous research. The organizational culture variable is not proven to support previous research due significant value is above than 0.05 with a result of 0.860, so the fourth hypothesis is not support with previous research. The 5th hypothesis of employee satisfaction has a positive and significant effect on employee performance with a significant value of 0.018, meaning that this hypothesis also supports previous research.

Based on the results of the adjusted R square test to determine the model’s ability to explain the dependent variable, it can be seen from the test results that the coefficient of determination (R2) in the table above is 0.412. The higher the value of the coefficient of determination shown, the more precise the performance measurement means that the higher the value produced, the better the model proposed in the study. Based on the test results above, it can be concluded that the value of Adjusted R Square (coefficient of determination) is 0.412, which means the effect of the independent variable (X) on the dependent variable (Y) is 41.2%. the remaining 58.8% is influenced by other variables except in this study. This means that in future research it can add other variables besides those that have been tested in this study.

CONCLUSIONS

Based on the results of the analysis and testing of the hypothesis, it proves that there is a positive and significant influence between work motivation, leadership style, training, and employee satisfaction on employee performance. This is indicated by the results of the t test which is more than t table (1.96). For each variable besides the significant test, we can also see for the regression on each variable, the motivational variable t test is 2.140 greater than 1.96, meaning that motivation has a positive and significant influence on employee performance, leadership style t count is 2.266 also shows the value of t count is greater than t table so it can be concluded that leadership style has a positive and significant effect on employee performance. Employee training has a t-test value of 4.136 compared to t-table. This shows a positive and significant effect on employee performance. In contrast to organizational culture, the t count is smaller than the t table, so it can be concluded that organizational culture has no significant effect on employee performance. The last variable is employee satisfaction, the calculated t value is more than t table with 2, 613 research results for this variable are also proven and in accordance with the hypothesis.

The limitations of this study are that this research is still limited to research on the tourism industry in Batam City, Indonesia and uses samples from different hotel employee data so that they tend to vary and this research cannot be directly applied to a particular hotel. Recommendations that can be given from this study are to be able to use different variables to improve employee performance, especially in the hotel industry outside Batam, such as areas that are well-known for the hotel industry in Indonesia.

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University of Florida

Entrepreneurship in tourism, hospitality and event management.

The Entrepreneurship in Tourism, Hospitality and Event Management Certificate trains students in the implementation of entrepreneurship in the tourism, hospitality, and event industries. Students will learn about business trends, food and beverage, strategic management, marketing applications, facility, and operations in the industries. They also can gain specialized knowledge and practice in areas such as starting a new business, joining franchises, working in social enterprises, and working in corporate settings.

About this Program

• College:   Health and Human Performance
• Credits:  9 | Completed with minimum grades of C or better; courses must be taken at UF.
• Student Learning Outcomes (SLOs)

Certificates must comply with the  Certificate Policy .

Department Information

The Department of Tourism, Hospitality and Event Management prepares students to gain competency in industry knowledge, develop intellectual abilities, and foster adaptive and technical leadership skills. Website

Email | 352.294.1661 (tel) | 352.846.6627 (fax)

P.O. Box 118208 THE FLORIDA GYMNASIUM GAINESVILLE FL 32611-8208 Map

 Curriculum

• Artificial Intelligence and Data Analytics in Tourism, Hospitality and Event Management Certificate
• Combination Degrees
• Entrepreneurship in Tourism, Hospitality and Event Management Certificate
• Event Management Minor UF Online
• Tourism, Hospitality and Event Management
• Tourism, Hospitality and Event Management UF Online

Open to students in any major except Tourism, Hospitality & Event Management majors with a specialization in Tourism & Hospitality Management.

Prerequisites

• Current UF undergraduates
• 2.0 overall GPA

Required Courses

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AgriLife Today

Texas A&M AgriLife's digital magazine and newsroom

Hospitality expert with international teaching experience brings entrepreneurial perspective to students

Chang brings knowledge of organizational behavior and human resources to department of hospitality, hotel management and tourism.

February 9, 2024 - by Paul Schattenberg

An expert with wide-ranging hospitality, international teaching and entrepreneurial experience, Wen Chang, Ph.D., has joined the Texas A&M College of Agriculture and Life Sciences Department of Hospitality, Hotel Management and Tourism as an assistant professor.   

Chang, who earned her graduate and doctoral degrees in the U.S. and taught here before going back to her native China, has returned to the U.S. to share her knowledge and experience with students and colleagues in the department.  

Her expertise ranges from human resources, financial, revenue and leadership management in the tourism industry to hospitality management, operations and law. Her industry experience spans food and beverage management, as well as spa and recreation management.

“Dr. Chang brings a wealth of personal experience and expertise related to the hospitality industry, as well as an international background as an instructor,” said Brian King, Ph.D., head of the Department of Hospitality, Hotel Management and Tourism. “Our department and students are benefiting from her knowledge of issues relating to organizational behaviors within the hospitality industry, focusing primarily on employee motivations, leadership and technology-mediated service quality enhancements.”

King added that Chang’s contributions to academia and industry reflect her dedication to advancing knowledge and improving the hospitality sector.

“I feel my international teaching experience and familiarity with both the Chinese and U.S. hospitality industries will bring a new perspective to the department and my students,” Chang said. “And having owned and operated my own business, I also bring an entrepreneurial perspective to my teaching.”  

Education and teaching experience

Chang earned a bachelor’s degree in tourism and hotel management from the School of Tourism and Hotel Management at Dongbei University of Finance and Economics in Dalian, China. She came to the U.S. in 2009 to continue her studies, earning a master’s degree in hotel and restaurant management from the Conrad Hilton School of Hotel and Restaurant Management at the University of Houston. After that, she earned her doctorate in hotel administration from the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.

Chang’s extensive experience includes time as the associate dean at the School of Hospitality and Tourism Management and as an associate professor and director of international programs at the Dongbei University of Finance and Economics.   

Chang also spent time as an assistant professor at Iowa State University’s College of Human Science Department of Apparel, Events and Hospitality Management, and as a visiting lecturer and teaching assistant at the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas for five years.

“In my teaching, I strive to give my students the skills and knowledge they need to be successful in the hospitality industry,” Chang said. “I want them to know the way things really are, why they matter and why they should be done a certain way. My main goal with my students is to prepare them for a career in the industry.”  

Chang chaired master’s committees and served on several doctoral committees at Iowa State University and Dongbei University of Finance and Economics. She was also an external Doctor of Hotel and Tourism Management committee member at The Hong Kong Polytechnic University.

Publications, presentations and achievements

Chang’s work has been published in numerous peer-reviewed publications, and she has served as an editorial board member for the International Journal of Contemporary Hospitality Management and the Journal of Hospitality and Tourism Insights.

Chang has made conference presentations on a wide variety of topics, including employee performance, leadership influence, service robots, wine consumer behaviors, anger in hospitality, employee engagement, tourism career motivators and barriers, career satisfaction, formal mentoring, social media use and more.

She has also successfully secured research grants from the National Science Foundation of China and the Liaoning Provincial Development and Reform Commission, as well as teaching grants from the Educational Department of Liaoning Province.   

Chang also received internal grants and scholarships from the University of Nevada, Las Vegas; the University of Houston; the Dongbei University of Finance and Economics; and the Tianjin University of Finance and Economics.

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