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Air India And Tourism Australia Partners to Boost Travel from India

  • Samreen Pall

Under this agreement, the two organisations will work together on marketing campaigns to highlight Australia’s attractions and encourage Indian tourists to visit.

Air India. (Photo: Air India)

Tourism Australia and Air India have signed a new three-year marketing partnership aimed at driving more Indian travellers to Australia.

The deal supports Air India’s growing network and presence in the market as the airline looks to attract more visitors from India.

Under this agreement, the two organisations will work together on marketing campaigns to highlight Australia’s attractions and encourage Indian tourists to visit. The partnership also aims to maintain the recent rise in Indian arrivals and inspire future growth.

Phillipa Harrison, Managing Director of Tourism Australia, shared her enthusiasm, saying, “Tourism Australia’s agreement with Air India highlights our commitment to strengthening partnerships and exploring new ways to encourage Indian travellers to plan and book an Australia holiday."

Andrew Hogg, Executive General Manager of Eastern Markets and Aviation at Tourism Australia, added, “We aim to sustain growth in visitor numbers from India to Australia while enhancing travel experiences and connectivity between the two countries."

Air India’s CEO, Campbell Wilson, expressed excitement about the collaboration: “As we broaden our network across the globe, we aim to deepen our presence in Australia as well."

Currently, Air India runs 17 weekly direct flights between India and Australia. In the year to August 2024, the airline carried over 170,000 Indian passengers to Australia, securing an 18.5 percent market share and maintaining its status as a major carrier for India-Australia travel.

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Tourism Australia steps up efforts in India to boost tourist arrivals

australia india tourism

India has become the fifth-largest inbound tourism source market for Australia for the year ending in August 2024, up from its position as the seventh-largest in 2019. This has spurred Tourism Australia to intensify its efforts to further boost Indian arrivals, starting with a high-level trade engagement earlier this week.

Tourism Australia led a delegation of 15 CEOs representing all of its state and territory tourism organisations, including convention bureaus, to Delhi and Mumbai from November 11 to 14. They met with airline partners, Air India and IndiGo, as well as key distribution partners like MakeMyTrip and Thomas Cook to reinforce Australia’s commitment to the Indian market.

The NTO also unveiled a new four-part social content this week starring former Australian cricketer David Warner, who has a strong fan base in India. The series produced for Tourism Australia’s Instagram account @‌australia showcases some of Warner’s favourite holiday destinations and experiences in Sydney, Melbourne and the Gold Coast. This comes just before Border-Gavaskar Trophy (BGT), a cricket tournament scheduled to begin from November 22. Cricket tournaments involving India have long attracted a large number of Indian spectators.

“We have significant ambitions for the Indian market. Politically and economically, our two countries have never been closer. Since 2019, direct flights between India and Australia have increased from eight to 25. The upcoming BGT will feature a five-match series across Australia, culminating on New Year’s Eve. We view this sporting event as a prime opportunity to capture India’s attention on Australia. During this period, our aim is to showcase Australia’s story beyond the stadiums,” said Phillipa Harrison, managing director, Tourism Australia during a press conference in New Delhi.

Harrison shared that the 2024 BGT has five times the number of bookings compared to that in 2019.

She also revealed that the second edition of Come & Say G’day campaign in India will feature local Indian talent.

Tourism Australia is expecting a 15 per cent increase in Indian tourist arrivals in the next 12 to 13 months. Presently, 59 per cent of Indian tourist arrivals to Australia come from the VFR segment while 15 per cent have stated holidays as their purpose of travel.

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Market insights snapshot - India

Learn about market spend and recovery trends, current buyer organisations, and consumer priorities for the India market.

Market trends

  • Arrivals from India for the year 2023 were at 396k; which were on par with 2019 levels.
  • Indian travellers spent A$2.2 bn on their Australia trips (an increase of 20% when compared with 2019).
  • India maintained its number five ranking for arrivals and spend and continues to be one of the fastest growing markets for Australia.
  • Generational shift: Indians are travelling at a much younger age.
  • Attitudinal shift: Change of mind-set from saving to splurging.
  • Distribution shift: Increased fragmentation due to digitisation. 

Buyer snapshot

  • There will be 47 buyers (incl. 5 Platinum delegates) attending ATE from India.
  • New buyers are as follows:

Consumer trends

  • Factors of greatest importance to Indian travellers are safety/ security, beautiful natural environments and value for money.
  • Seven in ten Indian OOR travellers are aware of Australia as a holiday destination, with half considering travelling to Australia within the next four years and one in five who are actively planning their holiday.
  • For Indian OOR travellers Australia is strongly associated with world class beaches/ coastlines/ marine wildlife, having different and interesting wildlife, having a good range of accommodation, being family friendly and having good infrastructure.
  • Five in ten Indian OOR travellers are High Yield Travellers, with a good spread in terms of gender and age, most are from Mumbai or Delhi and come from a young family household.
  • Indian travellers have a strong desire to holiday to Dubai and surrounds, closely followed by the USA and Australia.
  • When looking at the competitive set for Australia, Australia performs very strongly, with the second highest awareness, consideration and active planning, just below Dubai and surrounds.

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