singapore travel insurance rental car excess

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Does Travel Insurance Cover Car Rental?

Prior to embarking on your vacation or business trip, it's crucial to contemplate measures to ensure your health and safety in case of unforeseen circumstances, including potential expenses related to car rental excess. While travel insurance might be the first solution that springs to mind and taking into consideration that hiring or renting a car is increasingly popular worldwide nowadays, it's worth examining whether your plan extends coverage to driving rental cars abroad, be it for a nearby trip in Malaysia or within your travel destination. Let's take a look at the basics of car rental coverage benefits, what they include and exclude, as well as tips on driving safely with a rental car overseas.

Common Car Rental Coverage Benefits In A Travel Insurance Plan

It's essential to carefully review the policy details, including any exclusions or limitations related to rental vehicles as coverage options, limits, and exclusions can vary widely among travel insurance providers.

Collision Damage Waiver (CDW)/Loss Damage Waiver (LDW)

This covers the costs associated with damage to or theft of the rental vehicle. It typically waives the renter's responsibility for damage to the car, provided the terms of the rental agreement are met.

Liability insurance

This aspect covers damages or injuries to third parties in the situation of an accident involving the rental vehicle while you're travelling overseas. Moreover, liability coverage may help cover legal expenses and compensation payments when applicable.

Personal accident insurance

You'll be able to claim for medical expenses and benefits in the event of accidental injury or death while driving the rental car if your travel insurance car rental coverage includes this benefit.

Personal effects coverage

The rate of crime differs from destination to destination, so having this coverage will give you a certain extent of protection against loss from theft or damage of personal belongings kept in the rental car.

Roadside assistance/towing coverage

This provides assistance in case of breakdowns, flat tires, or other roadside emergencies while driving the rental vehicle.

Loss of use coverage

If the vehicle is damaged and unable to be rented out while repairs are being made, this benefit reimburses the rental car company for lost rental income.

Excess reimbursement insurance

This covers the excess amount that the renter is responsible for paying in the event of damage to the rental vehicle. As your CDW or LDW may not always be sufficient to cover the cost of repairs or loss, the rental car company might charge an excess fee to offset the loss incurred. However, there are certain conditions that must be met for your claim to be successful.

What Are The Usual Exclusions For Car Rental Coverage Benefits In Travel Insurance?

Common exclusions for travel insurance with car rental coverage benefits can vary depending on the specific policy and provider, but some typical exclusions may include:

• Excluded rental vehicle types

Certain types of vehicles may not be covered, such as luxury cars, exotic cars, or vehicles with more than a specified number of seats (e.g., vans or buses). If you're going on road trips , you've got to keep in mind of such an exclusion as well.

• Rental periods exceeding policy limits

There may be restrictions on the maximum duration of rental coverage provided by the policy. Rentals exceeding this limit may not be covered.

• Rental agreements that violate policy terms

If the rental agreement violates the terms and conditions outlined in the insurance policy, such as driving under the influence, reckless driving, or allowing unauthorised individuals to drive the rental vehicle, coverage may be invalidated.

• Losses covered by the rental company

Some travel insurance policies may exclude coverage for losses that are already covered by the rental company's insurance or waivers, such as collision damage waivers (CDWs) or theft protection.

• Driving in restricted areas

Coverage may be excluded for accidents or incidents that occur when driving in restricted or prohibited areas, such as unpaved roads, off-road terrain, or areas deemed unsafe by local authorities.

• Pre-existing conditions

If a medical condition leads to an accident or incident while driving a rental car, coverage may be excluded if the condition was pre-existing and not disclosed or covered by the policy.

• Unattended belongings

Personal belongings left unattended in a rental vehicle may not be covered under the travel insurance policy if they are lost, stolen, or damaged.

• Illegal activities

Coverage may be excluded for accidents or incidents that occur while engaging in illegal activities, such as smuggling, illegal street racing, or using the rental vehicle for unlawful purposes.

• Excluded countries

Some travel insurance policies may exclude coverage for car rentals in certain countries or regions due to high-risk factors such as political instability, war, or high crime rates.

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Tips for driving a rental car safely overseas.

Here are some tips to guide you along the way as you plan for your road trip.

Check if an International Driving Permit (IDP) is needed

Think about road toll fees

Verify rental car coverage

Familiarise yourself with the rental vehicle

Utilise in-car navigation features

Stay informed about traffic conditions

Frequently Asked Questions

How do i get car rental coverage benefits with my travel insurance, do travel insurance have rental car insurance damage waiver, read more articles about travel insurance in singapore.

Embark on a journey of knowledge and preparedness! Delve into our array of articles dedicated to travel insurance below. From essential tips to comprehensive coverage insights, equip yourself with the knowledge you need for worry-free travels. Start exploring now!

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We Reviewed Singapore’s Cheapest Travel Insurance Plans: Which Is Best?

Cheap travel insurance can be a double-edged sword. On the one hand, it hurts to be paying for the what if’s, especially if you’re going on a budget trip.

On the other hand, you may as well not have any insurance at all if you choose the wrong provider.

To help you decide, we’ll outline:

• Pricing to Value . We’ll look at all the budget-friendly travel insurance plans and compare the value that each offers.
• Coverage . Check out the fine print on things like trip inconveniences. These are the little details that can result in a huge hassle, especially if you’re on a short trip and tight wallet.
• Responsiveness & Ease of Claims . The real test is when you have to make a claim. Don’t just look at the coverage and pricing. Check out the insurer’s reputation for customer service as well.
• Promotional Offers . These change from time to time, but we’ll mention any available.

Cheapest Insurance Plans for Travel: Which of These Are Worth Their Premiums?

For reference, we’ve used a hypothetical trip to Australia. Only plans under $40 for a weeklong trip qualified for our list of cheapest travel insurance.

We then sorted these packages by starting prices (accurate as of 12 Mar 2023):

We’ll dig into the details for each of these insurers next.

1. Tiq by Etiqa

Tiq by Etiqa

A member of the Maybank Group, Etiqa Insurance offers  a range of insurance products, including travel insurance, car insurance, and personal accident insurance.

It’s won several awards, including TripZilla’s Excellence Award for Best Travel Insurance in 2022, Best Online Buying Experience, and Most Popular Travel Insurance Company.

Pricing to Value?

Considering its wallet-friendly prices, we’d say Tiq’s coverage is more than adequate for short trips. Of noteworthy mention is the trip delay compensation: the industry average is per 6 hours of delay, but Etiqa offers compensation per 3-hour interval.

Note though: Etiqa keeps its pricing low by not including automatic COVID-19 coverage. You’ll have to pay for a separate add-on instead.

Responsiveness & Ease of Claims

Etiqa has had largely positive reviews from past customers, even for COVID-19 related claims. Most appreciate the company’s competitive pricing and coverage.

Many note that the travel insurance policies are easy to purchase online and that claims have been straightforward and efficient. Some customers have reported that they received reimbursement quickly and without hassle.

However, like any insurance company, Etiqa has also received a few negative reviews. Some customers have complained about the limitations and exclusions of the policies, such as not covering certain pre-existing medical conditions or adventurous activities like bungee jumping.

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2. DirectAsia

You’ve probably seen DirectAsia’s many ads for car insurance. Question is, how good are their travel insurance policies?

For starters, DirectAsia’s trip inconvenience coverage seems inadequate. If your personal effects are lost or damaged, they’ll only cover up to $50 per article by default. (In comparison, FWD and Starr offer $400 per article, while ERGO offers $500.)

And while DirectAsia covers extreme sports, this is only available on their annual policies. COVID-19 coverage, meanwhile, is only for single trip policies. In other words: you can’t have both extreme sports and COVID-19 coverage. [ Full policy wording ]

You also won’t get a quarantine allowance or hospital allowance in the event you catch the virus while travelling.

DirectAsia’s reputation for travel insurance isn’t great; they seem to do well with car insurance claims, but not so much for travel ones. Most report their customer service being slow and unresponsive.

3. Bubblegum

Bubblegum is underwritten by Starr Insurance, so whatever you’ve heard about Starr also carries over for Bubblegum. While their website looks friendly, their policy wording leaves much to be desired: it’s unclear how much coverage you’ll get per article for lost/damaged personal effects, for example.

The nice thing about Bubblegum’s policies is that adventurous activities like scuba diving, skiing, and hot air ballooning are covered. You’ll also get automatic COVID-19 coverage, though this doesn’t extend to a quarantine allowance.

Notably, loss of or damage to your mobile phone isn’t covered under the policy.

Bubblegum doesn’t have many customer reviews, so take this with a grain of salt.

The few reviews there are of Bubblegum are a bit hit-and-miss. On the one hand, their own customer support staff seem accommodating and helpful; on the other hand, claims can be slow (or go totally unanswered) because of Starr Insurance’s reputation for unresponsive customer service.

None at the moment.

Starr Travelead

Starr’s TraveLead Insurance is an option that often comes up for budget travellers. But apart from the affordability and flexibility, most are better off paying slightly more for insurers with a better track record.

Starr Insurance doesn’t have the greatest reputation, to say the least. Run a quick search and you’ll see a whole slew of customer reviews that tell you to avoid them like the plague. But let’s see if there’s anything else to them:

Firstly: Starr’s plans don’t include baggage coverage by default. The weekly prices quoted include the add-on you’ll need for this.

Other than that though, their trip inconvenience coverage looks higher than average. Laptops are covered up to $1,400 (where $1,000 is the norm) and you’ll get rental vehicle excess included in all the plans.

Golfing equipment, cruises, and adventurous activities are separate purchasable add-ons.

Most insurance companies have a mix of positive and negative reviews. Starr, unfortunately, seems to be a provider that consistently garners negative reviews.

There are many reports of customer support not picking up their calls, and even more of claims submissions going unanswered. In one instance, a reviewer said that it had been six months and he’d yet to hear from them about the status of his claims.

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Headquartered in Hong Kong, FWD has grown popular in recent years for its low-cost, easy-to-purchase insurance plans. They’ve been rapidly expanding in the Southeast Asian region and currently offer a range of car, travel, maid, and life insurance via their digital platforms (web and mobile).

FWD is a little pricier compared to the other cheap travel insurance plans, especially when you consider that COVID-19 coverage isn’t automatic. The add-on will cost another $19 or so, which means it’s not quite “cheap travel insurance” anymore.

That said, the add-on does come with a COVID-19 quarantine allowance (which the previous few providers didn’t offer), and the base plan itself also includes a hospital allowance for both overseas and locally.

Perhaps what makes FWD’s pricing more worth it is their largely positive track record. Of the thousands of reviews online, most report a good experience with the company, whether it’s with the initial purchasing process via the app/website or with their customer support staff.

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Underwritten by Chubb, Grab’s insurance policies are straightforward. You’ll pay $3.90 per day to travel in the ASEAN region, $5.10 for the APAC region, and $10 worldwide (minus Cuba). There’s no tiering for their policies: what you see is what you get. [ Policy wording ]

Grab keeps their premiums low by covering only key aspects. For example, you’ll only be covered if you seek medical treatment overseas, not if you get sick/injured while abroad and then return to Singapore for treatment. Rental vehicles, pre-existing conditions, adventurous activities, sports equipment, and so on are also not covered.

However, Grab’s “lite” insurance plans seem to be out of the norm for Chubb: many reviews complain that Chubb’s pricing is around 30% higher than the market average for the coverage it offers.

Besides Grab, Chubb underwrites a few other providers – DBS, for example. While no insurer has a perfect record, Chubb has a decent record for customer service and claims processing.

7. ERGO: International Brand Still Establishing Themselves Locally

Believe it or not, ERGO is probably the biggest company on this list. Headquartered in Germany, ERGO mostly operates in Europe. They acquired a local insurance company in 2014 and have slowly been establishing their presence in Asia.

Pricing to Value

ERGO may not be the cheapest travel insurance plan on our list, but it has a lot more thrown in than the other budget options.

All plans – including the most basic Essential plan – include aspects like adventurous activity cover, cruise cover, sports equipment cover, and rental vehicle excess. Most of the other providers require add-ons or a more expensive plan for the same coverage.

The one glaring omission? ERGO hasn’t updated their plans for automatic COVID-19 coverage. It’s also unclear whether you’ll get compensation like hospital allowances if you happen to catch the virus while travelling.

While ERGO is one of the biggest insurance providers in Europe with largely positive reviews, they’re still relatively unknown in Singapore.

And to be fair: there aren’t many accounts of people insuring with them, let alone successfully claiming any compensation. But if the few recent reviews are any indication, the local branch of ERGO is a solid insurer with a good record of paying out claims.

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Tips on Getting a Suitable Travel Insurance To Cover Car Rental

When looking for a travel insurance policy to cover your car rental, there are a few things you need to keep in mind. First, make sure that the policy covers the country or countries you will be visiting. Some policies only cover specific countries, therefore it is important to read the fine print before committing to a plan.

Today, we will discuss a few tips on how to get a suitable travel insurance policy to cover your car rental.

1. Name All Co-drivers

If you plan on renting a car, be sure to name all co-drivers on your travel insurance policy. This will ensure that everyone is covered in the event of an accident.

Should an uninsured motorist drive your vehicle and get into an accident, your vehicle will not be covered for damages.

2. Inform Your Insurer If You Are Traveling To Another Border

3. ensure you qualify for driving a car overseas.

Some car rental companies overseas might have certain restrictions for renting a car.

This includes: age restrictions (disqualifying younger drivers), years of driving experience, and even the license type that you possess. In some countries, it is common for rental car companies to reject P-plate drivers.

An International Driving Permit (IDP) can come in handy if you plan on driving during your vacation abroad.

4. Check If The Car Insurance Covers Windshield and Tyres

Your rental car insurance may not cover the whole automobile. The windshield and tires, for example, may not be covered by your policy.

If your automobile's tyres are hacked or the windshield is broken during a robbery, you may be held responsible for the full losses if your insurance does not cover these two items.

Therefore it is important to check with your rental car company or insurance policy to see if they are included in the coverage.

5. Understanding Excess

The excess in car insurance policies is usually a fixed amount that you must pay before any claims are paid out.

For example, if your excess is $500 and you have an accident that causes $5000 worth of damage, you will only need to folk out $500, while your insurer covers the remaining $4500.

It is not worth claiming your insurance when for instance , you only have $100 worth of damage as your excess will usually be higher than the amount you need to pay.

Assuming having the same coverage, the lower the excess you want to pay, the higher your premium. 

Buying Travel Insurance

Another alternative is to purchase a good personal travel insurance policy, which will cover you in the event of accident. Aside from obtaining comprehensive automobile rental insurance, visitors may rely on simply purchasing a decent personal travel insurance plan.

In addition, a travel insurance policy can cover you in a variety of situations, including medical emergencies, travel disruptions, flight delays, the loss of items, theft, and even automobile rental excess. 

It might be an advantageous (and less expensive) alternative to purchasing comprehensive automobile rental insurance at times, while you also get to enjoy personal travel insurance coverage.

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Insure your rental car for less

Driving holidays are fun, but whenever I’m behind the wheel of a rental car I always have a certain paranoia that something will happen, resulting in a huge inflated repair charge (online horror stories of people getting 4 figure bills for a small scratch come to mind).

The best solution, as always, is insurance.  Most travel insurance policies do cover some degree of rental car excess,  but to put your mind at ease you might want to consider dedicated rental car insurance.

Rental car companies offer their own insurance packages, but these tend to be very expensive. If you’re traveling in the USA or Canada, for example, you’re looking at forking out an extra US$10-30 a day, which can really add up. In Europe and Australia, you’ll find that insurance is usually included in your rate, but with a high deductible. In those cases, you can buy a separate insurance package from the rental company to reduce that deductible to 0, again at a significant mark up.

That’s where third party rental car insurance comes in. The options can be bewildering at first, but in this article, I want to lay out some of the the options available to those of us resident in Singapore (typically defined as having stayed in Singapore for the past 6 months).

Here’s a summary table to kick us off:

Here are 3 questions to ask when selecting a policy:

• What is my residency?

The first and most important question. Your residency determines the type of plans and coverage available to you. I’ve made the above table with the assumption that you are resident in Singapore (which has nothing to do with citizenship- more about where you’ve stayed the past 6 months). There may be more options if you’re a resident elsewhere.

• How much coverage do I need?

The amount of coverage you require differs depending on the country you’re going to drive in. In Europe and Australia, for example, CDW/LDW is usually already included in your rental cost. This means that what you really need coverage for is the deductible (the amount of the damage you’re liable to pay before the rental company picks up the rest).

In the USA or Canada, however, CDW/LDW is optional. Rejecting it means you’ll need higher coverage because the rental company can go after you for up to and including the total value of the vehicle should the worst happen.

• What kind of provider am I using?

There is a difference between car rental and car sharing. Car rental is what Avis, Budget, Hertz, National, Europcar, Sixt, Thrifty, Dollar, Alamo, Advantage etc offer. Car sharing is what startups like Turo and TravelCar offer, where you rent the vehicle of another individual under a P2P arrangement. With the exception of Rentalcover.com, none of the plans here (or travel insurance plans for that matter) cover car sharing.

Let’s take a closer look at each of the four providers in the table above.

Worldwide Insure (Worldwide)

Worldwide Insure’s  policy is underwritten by Bulstrad Life Vienna Insurance Group.  You can view the full policy wording here .

A few years ago, this was one of the best value plans on the market. In recent times, however, the price has gone up. When I first wrote about Worldwide Insure in 2015, coverage cost roughly GBP 3 per day, with an annual Standard package available for GBP 51 and Deluxe for GBP 59.

Here’s a quote I just pulled from their website:

As you can see above, the daily coverage cost is now about GBP 6 per day, with the Standard and Deluxe packages more than doubling in price. Given the small price difference between Standard and Deluxe and the vast difference in coverage (GBP 5,000 vs GBP 50,000), it really doesn’t make sense to go for the former.

Here are a few other things to note:

• The policy covers you plus up to 4 others named on the rental agreement provided you live at the same address
• If you opt for an annual plan, the cap on your rental duration is 60 days.
• The policy explicitly excludes Iceland
• This policy does not cover cars with a retail price in excess of GBP 50,000
• Unlike other dedicated rental car policies, this one includes personal accident/bodily injury coverage

Rentalcover.com (Worldwide)

Rentalcover.com’s policy is underwritten by Astrenska Insurance . You can find the full policy wording here . Do note that the exact wording may differ depending on which geography you’re renting from, so be sure to check when you’re booking.

Rentalcover.com offers high coverage, at a price to match. You’re really paying for peace of mind though, that no matter how expensive a car you rent you’ll be covered by the policy.

One crucial thing to note about RentalCover.com is that the coverage works differently depending on whether you’re renting in the USA/Canada or outside of it . If you’re renting in the USA/Canada, your maximum coverage is US$5K. You therefore need to opt in for CDW/LDW because this policy is not designed to cover the entire value of the car. If you’re renting outside the USA/Canada, policy coverage is unlimited.

Here’s how customer service puts it:

We would like to inform you that for visitors going to the USA we offer an Extra Cover USA, specifically designed for those customers whose car booking includes a “CDW” or “LDW” policy, the basic insurance.  Although the CDW/LDW of your rental company does not have any deductible (meaning that, you will not have to pay a deductible in case of an accident because the rental company takes over the total value of the vehicle), the drivers could continue to incur significant expenses, costs not contemplated in the LDW. Therefore, this policy covers these possible costs up to a total of US$2,800.00. Please note that this amount is enough to cover any cost that the driver is obliged to pay in addition to the LDW policy (Partial Collision Damage and Theft Coverage). If you want, you can also increase the policy limit up to US$5,050.00 by logging into your RentalCover account.  Our Extra Cover USA in addition to covering any type of damage to the rented vehicle (repair and replacement of windshields, tires, headlights and mirrors etc), includes free assistance on the road and covers damages, costs and other fees that are not included in the LDW policy of your company rental.

• This is the only policy that covers car sharing
• The policy covers any additional drivers named on the rental agreement
• There is no annual plan option, so you will need to buy a new policy every time you rent

Tripcover (Australia)

Tripcover’s policy is underwritten by Allianz . You can view the full policy wording here .

You may have seen another Australia-only policy out there offered by Hiccup; it’s basically the same things as this. These policies can cover Australian residents when they travel overseas, but will only provide coverage in Australia for those of us resident in Singapore. 

• Coverage here comes in 3 flavors, with total coverage of A$4K, $6K or $8K. That may sound lower compared to the coverage limits of the other 3 policies, but remember this is specifically for rental in Australia where insurance comes standard with the car. Ergo, this policy is meant to help you cover some of the excess for which you’d otherwise be liable, rather than the cost of the entire car
• The policy can have two sub-versions depending on what option you pick: either a A$300 deductible or 0 deductible . The price difference is really negligible so I’d just reduce it to 0 if I were you
• This policy will cover any additional drivers named on the rental agreement
• No annual plan is available, so you will need to buy a new policy every time you rent

InsureMyRentalCar

InsureMyRentalCar’s policy is underwritten by Chubb National and ACE American Insurance . You can view the full policy wording here .

There is a small price difference between the Economy and Premium plans, and for the difference I’d much rather take Premium.

• This policy does not cover the following states: Iowa, Kansas, Louisiana, Massachusetts, Montana, New York, North Carolina, North Dakota, Oregon, Rhode Island, South Carolina, Texas, Virginia, Washington and West Virginia.
• But who cares, California’s included!
• I was not able to find age limits in the policy wording. If you have your heart set on this policy you’ll need to contact them to ask

It always makes sense to do some research beforehand on the CDW/LDW options offered by the rental company and compare the costs to what you’d pay with a third party rental car insurance policy. In some cases, you might be more than happy to pay the rental company’s rates (although US$35 a day in the States with Avis seems…excessive).

If not, be sure to check if your travel insurance provides you with the necessary coverage. Most policies cover between S$2-4K of damage, which may or may not suit your needs depending on where you’re heading. Such coverage would be insufficient for travel to the US and Canada, especially if you reject CDW/LDW, but might be ok for Australia or Europe.

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