mta trip info

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New York City trip planner

Nycmoov.com is a free mapping and route planning service for getting around New York City. You can find the fastest route and compare trips in all modes of transport such as subway, metro, bus , ferry, bike, pedestrian, and car for all over New York City. You can also get in real time the subway and bus schedule as well as the alerts published by MTA.

">Getting around New York City

Trip planner, schedule & map, stations near me.

MTA subway trains, buses, metro and rails trains, and ferries

About the public transport in New York City

The New York City Subway is a metropolitan transportation system serving New York City in the United States. All public transportation infrastructure is owned by the City of New York, which has transferred the operation of the network to the Metropolitan Transportation Authority (MTA) .

With more than 5 million riders per weekday, the subway is the busiest means of public transport in the New York megalopolis. It has 425 stations with 472 stops on 24 lines spread over 236 miles, making it the world leader in terms of the number of lines and stations served. The lines are almost exclusively underground in Manhattan, while they are mostly overhead in the rest of the city.

The bus networks, the Metro-North Railroad, the Staten Island Railway and the Long Island Rail Road are also managed by MTA.

The Official MTA App 4+

Mta’s official all-in-one app, metropolitan transportation authority, designed for iphone.

• #138 in Travel
• 1.8 • 846 Ratings

iPhone Screenshots

Description.

The official all-in-one-app for MTA’s subways, buses, and commuter railroads (Long Island Rail Road and Metro-North). • A map-based interface that simplifies trip planning and makes getting around a breeze. • Reliable real-time information from the MTA, with a new Status tab to quickly see on any service issues. • Wondering where your bus is? Track it on the map in real-time and never miss a ride again. • Easily save your frequently used lines, stops, and stations, and access them quickly for a hassle-free commute. • Stay informed of any trip changes with optional alerts that notify you of delays or disruptions. • Enjoy personalized smart alerts that learn your preferred trips and proactively check for service changes before you leave. The MTA app is built for our riders, with our riders. We update the app regularly based on your feedback.

Version 3.10.1

Our latest update includes several enhancements based on user feedback, addressing various bug fixes. Thank you for riding with us.

Ratings and Reviews

846 Ratings

Looks nice, but old app was much easier and more reliable/accurate

The layout of this new app is far busier and requires more taps to get the same information as the old app/web platform. For a tourist not in a hurry, that information can be useful, but for a native NYer who needs to get someplace now, fumbling through an app to find the same information can mean missing a train, bus, or transfer. However, the worst part is that estimated arrival times are more often than not, completely wrong. Trains and buses in the app that don’t exist, arrival times being 3-5 minutes off, and travel times between stops completely incorrect (too long or too short). Cross checking with the train arrival signs in stations or at bus stops and checking the web app show me that this app is the issue and somehow is working off different algorithms or data sets to estimate timing. The web app has become quite good and overwhelmingly is the most reliable for arrival times. I’ve resorted to using the web app, because while not perfect, it’s by comparison 5 stars over this. I look forward to some fast updates to fix, at the very least, the missing and incorrect arrival times.

Developer Response ,

Thank you for your comments. Your feedback is important to us as we continue to improve the product in future releases.

If it ain’t broke…

Why would you completely change the app? I used to be able to open the app, click on the subway line I needed, scroll down and see when the train was coming. Now there are so many added steps. I have to keep switching to my favorites tab instead of my favorite lines just being there when I open the app, click past a service change alert page and change the direction I need to see EVERYtime. Then I have to push the stop times up to fill the screen because for some reason they added a huge unnecessary map on the subway page. Also the train times are gone. It used to say the scheduled time a train was coming as well as how many minutes away it was. Now it just says how many minutes. We have limited time when trying to catch a train. I just need to open it, make 1 or 2 clicks and see when the train is coming. I used to be able to do that. This new app takes too much to navigate. The whole user interface is just unnecessarily clunky and not user friendly. Simple is always better. I never used the bus part of the app for this same reason and always chose to use the web browser. Now you’ve ruined the subway part. The only positive is that it now supports dark mode. I wish I’d never updated. Please change it back.

Thank you for your feedback. We just updated the app so that you can now set your preferred default tab. Go to More > Tab Settings to set which tab displays when you come back to the app later. The app now also remembers where you were within the Explore and Status tabs. We appreciate your patience as we continue to make updates to the app.

App wasn’t great before but it was quick & functional AKA useful

Before, I could just open the app and in about 2 taps have exactly the info I need for daily commuting while only encountering 1 additional screen. The new app, I have to navigate several screens, multiple taps per screen to get the information I need. When you’re on the go (as most NYers are) this is incredibly annoying and makes the app unusable. I used to defer to this app over Google maps for accurate train/bus info. Now it is unusable for a NYer, who already knows the MTA system, and just needs the most relevant commuting info (when is my train/bus arriving). New app is a 4 star if you’re a tourist or someone from outside NYC boroughs trying to navigate and need an abundance of info. Happy for “them” but not great that NYers experience/needs have been deprioritized since it’s our taxes funding this system.

Thanks for your feedback! We know this is a big change, and we're planning future improvements based on user comments. We appreciate your patience as we continue to make updates to the app.

App Privacy

The developer, Metropolitan Transportation Authority , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Health & Fitness
• Contact Info
• Identifiers
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

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• Developer Website
• App Support
• Privacy Policy

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• Making a Reservation and Managing Trips

What is MY AAR?

AAR customers can manage their trips via computer, tablet or smart phone with MY AAR (formerly ‘Manage My Trips’). With MY AAR, customers can access their contact information, make reservations, check the status of their trips, and manage subscriptions. MY AAR also allows customers to monitor their dedicated (blue and white) AAR or Broker vehicle’s real-time location and arrival time one hour prior to their pick-up time.  With MY AAR, customers can also track their trip while on the vehicle to determine their estimated time of arrival (ETA).

AAR customers who have a Smartphone, may download the free MYmta app via Google Play Store or the App Store. The app allows direct access to MY AAR, when you log in and all MTA services. You can find an app tutorial here .

How do I use MY AAR?

On the web, visit the AAR homepage and click on "Sign into MY AAR Trip Planner." On the MYmta app, click on "Access-A-Ride." You will be brought to the "Access-A-Ride Sign In" page, where you can click "Sign Up" to create an account. You will be asked for your personal information. Once your account is verified, you can log in.

Is MY AAR accessible to someone with a visual disability?

Screen Reader functionality using NVDA and VoiceOver are compatible with Chrome.

What internet browser do I need to use this website?

This program is compatible with Internet Explorer 8 and newer versions, as well as with Chrome, Mozilla Firefox, and Safari.

How do I request a trip?

In the Booking Request panel, click on Request a Trip . Select a round-trip or one-way trip, then enter your pick-up and drop-off addresses and the date you wish to travel. When you enter the time, please select if this is your departure (depart/pick-up) or arrival (arrive by/appointment) time. If you require any accommodations, please make sure to select the options you need.

Will I get an immediate acknowledgment that you’ve received my trip request?

Yes, with our immediate booking system, after you submit a new trip request, the system will automatically complete your request within 60 seconds. 

How can I see if my trip has been scheduled?

With our new booking system, your trip should be scheduled immediately. You can see the  Scheduled  status label on your trip request by viewing upcoming trips.

How far in advance can I enter my trip request?

You may request a trip 1-2 days in advance of the day you would like to travel, based on the time of day. After 5 p.m., you will no longer be able to book trips for the next day.

Can I cancel my trip?

Yes, you can cancel your trip online. In the Upcoming Trips  list, click on the trip you would like to cancel. Once you see your trip information, the button to cancel your trip is on the bottom. Penalties will still apply to customers who don't show or cancel trips late.

You must cancel same-day trips no later than two hours before your scheduled pickup time.

When canceling a two-way trip online, you must cancel both trips individually. The penalties for customers who no-show or late cancel trips are listed under No-Show/Late Cancellation Violations.

How do I request a subscription?

In the Booking Request panel, click on "Request a Subscription." Enter your pick up and drop-off address. Proceed to enter the date range you will need for the subscription; for example, June 1 through Dec. 31. When you enter the time, please make sure to select if you will need to Depart or Arrive by the time you’ve chosen. Select the days for which you want your subscription. If you require any accommodations, please make sure to select the options you need. For round-trip, please enter both as individual subscription requests.

How far ahead can I request my new subscription?

Please note you need to place your request for your subscription in advance. The scheduling process may take a week. You will receive a response to inform you when your subscription has been scheduled and when it will begin.

Will I get an immediate acknowledgment that you’ve received my subscription request?

Yes, an acknowledgment will be displayed on the screen stating that your subscription is saved and pending review. We will review your request and get back to you when your subscription has been scheduled. Please make sure your contact information on the  MY Account page is correct.

How can I see if my subscription has been scheduled?

If your subscription is under the Active tab, this means your request has been scheduled. Select the Active tab to view your scheduled subscription trips. If your subscription is under Inactive , this means your request has not yet been scheduled.

Can I put my subscription on hold?

Yes, you can put your subscription on hold online. In the Subscriptions tab, click on the subscription you would like to put on hold. Once you see your trip information, select the Pause button on the bottom of the page. You will be asked to enter the dates on which you would like to put your subscription on hold. Your subscription information will then have the exception dates listed. Please be advised,  subscriptions must be paused 3 days in advance as trips are prescheduled.

Can I cancel my subscription?

Yes, you can cancel your subscription online. In the Subscriptions tab, click on the subscription you would like to cancel. Once you see your trip information, the button to cancel your subscription is on the bottom of the page. Penalties will still apply for customers who “no-show” or “late cancel” trips.

How do I set up my contact information?

Log into your account, go to the My Account page and scroll to Contact Numbers . Update your contact information. Click the  Add Number link to enter additional contact information. Remember to save your changes.

How do I select to be notified by text messages only?

To set this up, you need to be in the My Account  page, Contact Numbers  section. To enter the phone number for which you wish to receive text messages, click Add Text Message Number . Enter your phone number, select the name of your cell phone provider (e.g., AT&T, Verizon, Sprint, T-Mobile), and place a check in the corresponding checkbox. If you only want to receive text messages, make sure you have not checked any of the other options to receive trip notifications. Remember to save your changes.

How do I select to be notified by email only?

To set this up, you need to be in the My Account page. If you would only like to receive email messages, make sure the email field on top has your email address, and that you have checked off the checkbox to receive trip notifications. Make sure none of your other options are checked off to receive trip notifications, and remember to save your changes.

How do I change a phone number from my contact information?

Please note, you can only replace phone numbers, not delete them. You need to be in the  My Account  page,  Contact Number  section. Click  Edit and make sure to save your changes.

Why are there two sections asking for my email address?

• The email field in the Sign-In Email section is the login email you used to create your account. You can edit your login email address if needed.
• The email field in the Notification Email section is the email address at which you would like to receive email notifications. You need to check the checkbox to receive trip notifications at this email address. Make sure to save your changes.  

How do I change my password?

Once you log in to your account, you can change your password. On the  My Account  page, click  Change Password  and follow the instructions. A confirmation notice will be sent to your email address.

What if I forgot my sign-in email or password?

On the login screen, click the  Forgot Your Password?  or  Forgot Your Email?  button.

If you forgot your password, we will send a link to your email address to change your password.

If you forgot your email, you will be able to enter personal information. If correct, a few letters of your email address will be displayed to help.

If you are still having difficulty after completing these steps, please call 1-877-377-2017 (prompt #8), Monday-Friday, 9 a.m.-5 p.m., for assistance.

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Our official apps: MTA, TrainTime

About our apps.

Our flagship apps, MTA and TrainTime, make it easy to find your best transit option, whether you’re traveling on the subway, bus, Long Island Rail Road, or Metro-North Railroad.  

Our apps include tools that help you easily navigate your trip. You can plan and save trips, see real-time arrival and service status information, and get help right in the apps. And with TrainTime, you can buy tickets for your LIRR and Metro-North trips.

The latest version of the MTA app (formerly known as MYmta) makes it easier than ever to get details on subway, bus, and railroad service—straight from the source.

You can plan a trip, see your train’s arrival time, get service alerts for your route, or find your bus in real time. And important station information, like planned work or elevator and escalator outages, is right at your fingertips. You can also book, modify, and track Access-A-Ride trips.

If you already have the app downloaded, you won’t need to do anything to get the latest version—it will update automatically. If you don’t, download it in either the Apple Store or Google Play.

We’re continuing to improve the app based on your feedback, so please let us know what you think. You can do that right in the app—look for the "App Feedback" link in the "More" tab. Get tips for using the app .

Download the MTA app for  iOS  or  Android .

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers. With it, riders can buy and use tickets, plan their trips, track their trains, and more.  Learn more about using TrainTime.  

Download the TrainTime app for iOS or  Android . 

TrainTime features

• Buy tickets:  All ticket types except UniTickets, Meadowlands tickets, group tickets, and MTA Away packages are available for purchase. Pay with Apple Pay, Google Pay, or credit/debit card. You can split payment between two cards.
• Plan trips: View Long Island Rail Road and Metro-North Railroad departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save and share trips:  Save your frequent trains for easy access. You can also share trips with family and friends so they know when to expect you.
• Track your train: Follow your trip with real-time GPS tracking, updated every few seconds. You can also see the layout of your train and how crowded each car is so you can position yourself on the platform before it arrives.
• View service status and alerts: See real-time arrival and status information, along with incidents on your branch or line. 
• Chat with us: Text with a customer service representative for either LIRR or Metro-North within the app.