gate 1 travel mexico city

Mexico City Airport Terminal 1

Mexico City Airport Terminal 1 is currently the largest airport terminal in the Americas and the fourth largest terminal worldwide.

Terminal 1 serves both domestic and international flights.

Mexico City Airport Terminal 1 building consists of two levels, PB and PA (Planta Baja and Planta Alta).

Ground level (PB)

This is the Arrivals level, including baggage claim, ground transportation and parking.

From this level you can connect to A Gates, B Gates, Hall C, airline desks for Gates D and D1, Gate 1 area and baggage claims, International Arrivals, Gates E2 and E3 and baggage claims.

Upper level (PA)

Find in this level the Departures split into three sections:

International Departures.

This section is connected to Halls F1, F2 and F3, including gates 24, 25-28, and also gates 29-36 are accessible.

International Departures from Halls G and H, including gates 17 to 23.

Domestic Departures from Hall B, including gates 1 to 15.

TRANSFER BETWEEN TERMINALS 

Passengers can use the Aerotren or Airtrain  to travel freely between terminals. 

it is located in Terminal 1 is located at gate 6; in Terminal 2, it can be found at gate 4.

Service hours: 05:00 am to 01:00 am, 365/7.   Buses have wheelchair ramps, air conditioning and space for baggage. Find more information about these services and details here.

- ATMs - Banking services - Currency exchange - Duty free - Food and drink concessions - Information desk - Luggage storage and lockers - Luggage wrapping - Pharmacy - Post office - Showers - Smoking areas - Travel agencies

For further information regarding services, please visit Services section.

Airport hotels

Mexico City Airport Terminal 1 is connected to the following hotels:

- Camino Real (with 600 rooms)

- Courtyard by Marriott (more than 280 rooms)

- Fiesta Inn by Fiesta Americana (more than 320 rooms)

- Hilton (more than 100 rooms).

ViPort Lounge: Terminal 1, opposite Gate 9. Open from 08:00 am to 07:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Children’s area, Internet terminals, Telephones. Please note it is a non-smoking facility.

Printers and copiers are available upon payment.

Terraza by the Grand Lounge Elite: Terminal 1, after security entrance G. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Spa services are available upon payment.

Lounge 19: Terminal 1, ground level, Gate 19. Open 24 hours. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Internet terminals, Telephones, Shoe shine. Please note it is a non-smoking facility.

Elite Lounge Mastercard: Terminal 1, opposite Gate 16. Services: Wi-Fi, Newspapers, Magazines, TV, Printers, Copiers. Please note it is a non-smoking facility.

Premium food and Alcoholic drinks are available upon payment.

The Lounge Mexico by Global Lounge Network: Terminal 1, next to Gate 31. Open 24 hours. Services: Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Salon Beyond CitiBanamex: Terminal 1, close to Gate 18. Open from 05:30 am to 11:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers and copiers. Please note it is a non-smoking facility.

The Grand Lounge Elite: Terminal 1, close to Gate 19. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Newspapers, Magazines, TV, Shoe shine. Please note it is a non-smoking facility.

Premium Traveller (GIS) Lounge: Terminal 1, close to the H Hall. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Private rooms. Please note it is a non-smoking facility.

United Airlines United Club: Terminal 1, close to Gate 19. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

American Airlines Admirals Club: Terminal 1, close to Gate 19. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, TV, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

American Express Centurion Club: Terminal 1, between Gates 17 and 18. Services: Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

American Express Centurion Club: Terminal 1, between Gates 8 and F1. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals. Please note it is a non-smoking facility.

The Centurion Lounge: Terminal 1. Services: drinks, TV, Wi-Fi, newspapers and magazines, TV, among others. 

Purchase your pass to Mexico City Airport lounges

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Mexico’s Vivacious Culture and Sights

Hola and welcome to a land brimming with enchantment and cultural diversity; Mexico. Located at the crossroads of North and South America, this country is filled with culture and influence from both hemispheres and both the ancient Mayan and Aztec cultures. Mexico is the most populous Spanish-speaking country in the world and is the 4 th largest country in the Americas by area. A population nearing 130 million means this country has experienced a lot of growth within the past few decades and there is now more to explore than ever. With Gate 1 Travel, you will visit this massive country from the Caribbean Coast on the Yucatan Peninsula to the sites of ancient civilizations like Chichén Itzá, Uxmal and Teotihuacán to the quintessential Mexican city of Guadalajara. Learn about the Mexico “magic” cities that are only in this country and include sites such as the town of Alamos, Palenque, El Fuerte and many more. Mexico really has something for every traveler and it will continue to impress with every new city you visit. If exploring Mexico has long been on your bucket list, the time to visit is now with the safety and structure that an escorted tour offers you. This is Mexico the Gate 1 Travel way.

Mexico City Mexico City is Mexico’s true thriving metropolis and capital of the nation. The bustling city has so many things to do that it might be overwhelming to the independent traveler, but through Gate 1 Travel’s planning, we will show you Mexico City thoroughly. Some of the sites you will see include the National Museum of Anthropology, the largest and most visited museum in all of Mexico; the Central Square, the second largest plaza in the entire world and the neighborhood of Coyoacán, childhood home of famed Mexican painter, Frida Kahlo. Also enjoy visits to the Casa Azúl, the home where Kahlo lived much of her life; the Xochimilco floating gardens and the National Palace, known for Diego Rivera’s dramatic murals that depict thousands of years of Mexican history. A short drive outside of the city brings you to the most mysterious site of the country, Teotihuacán. The “City of the Gods”, is located about 30 miles outside of Mexico City and offers incredible places such as the Pyramids of the Sun and Moon, the Avenue of the Dead, and the Jaguar Temple. Be taken back to ancient times at this incredible city of the past.

Puebla The ultra-charming town of Puebla is a colonial town and home to more than 70 churches, 1,000 colonial buildings and architecture adorned with the Talavera tiles that make this city famous. You can even choose to visit the workshop to see where these ceramic tiles are manufactured and learn of the process to create them. Visit such sites in Puebla as the Centro Historico de Puebla, or the Historic Center of Puebla; the Puebla Cathedral, a 16 th century church and the Biblioteca Palafoxiana, believed to be the first public library in colonial Mexico and perhaps the first in the entire Americas.

Oaxaca Oaxaca, pronounced wah-hah-kah, is a UNESCO World Heritage Site and you will see why when strolling the historic streets of this Latin American city. Oaxaca perfectly meshes indigenous culture and colonial history in the most fascinating of ways. Enjoy a walking tour and view such sites as Santo Domingo Church, Museum of Cultures, Zocalo main square, Government house and lavish colonial mansions. End your tour of this fascinating city at the impressive local market that includes everything from textiles and jewelry to fresh produce. Oaxaca is known as the foodie capital of Mexico due to its culinary influences from traditional culture. Be sure to sample some of the local cuisine here including mole, fried grasshopper, egg bread and mezcal. 

Explore Colonial Mexico:

San Miguel de Allende San Miguel de Allende is a city that has consistently been rated as one of the friendliest in the world. This colonial-era city is brimming with history surrounding the Mexican Independence movement. San Miguel de Allende is now one of the best places in the country for those who love the arts and architecture. Walk down the incredible cobblestone streets and view the Parroquia de San Miguel Arcangel, a new-Gothic church known for its towering pink spires and ornate architecture, and the Templo de San Francisco, a church built in the architectural style called churrigueresque.

Guadalajara Guadalajara is truly one of the most quintessential Mexican cities there is. Visit the city where tequila and mariachi music were born and experience the vibrant buildings, historic architecture and perfect green parks. Enjoy a walking tour of the city where you will get acquainted with the sites including Metropolitan Cathedral, with its golden spires and stained-glass windows; Government Palace, where Padre Miguel Hidalgo abolished slavery in Mexico, and the Tlaquepaque and its renown artist’s village. Take time at leisure to explore Guadalajara and perhaps stop at one of the sidewalk cafes for some local delicacies including tequila, of course, and birria, a traditional Mexican spicy stew.

Mayan & Aztec Treasures:

Merida This cultural capital of the Yucatan Peninsula is a must for visitors to Mexico. Mayan culture and colonial heritage are intertwined seamlessly in Merida and you will feel it through the people and the traditions here. Explore the city on a tour that takes you to the Plaza de la Indepencia, Merida Cathedral, Casa Montejo and the Palacio de Gobierno. Leisure time in the city means that you can explore independently and perhaps try authentic dishes at a café or visit one of the cities museums.

After seeing all that Merida has to offer, travel just outside of the city to the ancient Mayan site of Chichén Itzá, considered one of the most spectacular of the Mayan sites. This UNESCO World Heritage Site is an ancient metropolis and brings you into the pages of history to the fascinating lives and traditions of the ancient Mayan civilization. The site is dominated by the Temple of Kukulkan, or El Castillo, a step-pyramid dedicated to the messenger between the king and the gods. During the Spring and Autumn Equinoxes, sunrays create a shadow across the pyramid that gives the appearance of a serpent slithering down the steps.

Cancun One of the most famous resort spots in Mexico, Cancun is a vibrant town that borders the Caribbean Sea. If white sand beaches, blue water, lively nightlife and great shopping are your thing, then you will love beautiful Cancun. Enjoy leisure time here where you can choose to either sit by the hotel pool and sunbathe or perhaps visit the famous beaches of Cancun and take a swim in the clear waters.  

Immense Copper Canyon:

San Carlos Arrive in the seaside resort town known for fishing; San Carlos. This town is located upon the Sea of Cortez and is renowned for its crystal-clear warm waters and lovely sunsets. Climb aboard a boat on the shimmering sea and enjoy the incredible views this area has to offer. After your cruise, stop at a viewpoint to overlook the Gulf of California. This is a true highlight of your trip and proves for an incredible experience with unforgettable scenery.

Alamos Next, visit the old silver town of Alamos, designated a Magic Town. In Alamos explore the old-timey cobblestone roads, colonial buildings and ornate mansions that will immediately take you back in time to days of old. A local guide will introduce you to the history of the city and take you on a stroll through the town. Learn about the silver mines here from the bygone era that were among some of the richest in the entire world.

Copper Canyon Trek via the Chihuahua al Pacifico railroad to the incredible Copper Canyon, four times the size of the Grand Canyon, and discover one of the true undiscovered gems of North America. Visit the rim of the canyon and embark on an aerial tramway that descends 4,500 feet to the center. Explore this incredibly dramatic area and learn more about the geological forces that created the seven individual canyons that make up Barrancas del Cobre or Copper Canyon.

Visiting Mexico with Gate 1 Travel ensures that you will get the most out of your experience and you will take in all the must-see sites in its amazing cities. Get the greatest value in the industry and an unforgettable experience that you will not soon forget. Join us in Mexico !

Please Note: Sightseeing varies per itinerary

• Posted in: Gate 1 Connections , Latin America
• Tagged in: Central America , feautred , Gate 1 Travel , gate1travel , Latin America , Mexico , travel , Travel Tips

Posted by Gate 1 Travel

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Gate 1 Travel Review: Are Their Organized Tours Worth It?

Have you ever wanted to take a trip where everything is planned for you? I was in the same boat when I found Gate 1 Travel, which offers escorted coach tours all over the world. If you're wondering whether this is the route for you, I did all the work to give you the inside scoop!

One of the best parts of traveling is getting to decide where you want to go and what you want to see. However, it can also be the most stressful part of traveling.

How do you make sure you see everything you want to see, get the right hotels, and eat at the right restaurants, all while staying on budget? One option I often think about to help alleviate that stress is to book a tour that covers all the nitty-gritty details!

When you're thinking about organized travel, you'll come across so many tours and guides that'll it'll hurt your brain.

One of those is Gate 1 Travel. So, the real question is does it beat out other options when booking tours?

I wanted to find out so that you'll have the essential info on its tours, prices, destinations, and more! This way you'll be making a decision with lots of valuable knowledge.

What Is Gate 1 Travel?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel or other travel groups. Plan and go discover on your own instead with Pilot!

That's because you will definitely be exploring with a group if you book with with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you.

‍ Discovery Tours also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours.

How Large Are Gate 1 Travel Groups?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's  Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you. 

‍ Discovery Tours  also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours. 

How Do I Book a Tour?

If you're interested in booking a tour with Gate 1 Travel, you'll first need to make an account.

You can head to the login page to do this. Once you've done that, you can start booking!

You'll select your tour region, followed by the country you want to visit and the tour that appeals most to you.

Choose your departure date, and decide whether you want flights included. You can then select those flights and any optional tours you may want to do during your trip.

What's Included in Gate 1 Travel Tours?

When booking a tour with Gate 1, you want to know what's included.

Something I liked to see is that every trip offers a "land only" and "air & land" price, so you can decide whether to have your flights included. Flights do only go to and from select cities, depending on your tour dates.

Escorted tours will include the following:

• Accommodation for the nights of the tour
• Hotel taxes and service charges 
• Transport between cities
• Certain meals (what's included will be outlined in the tour details)
• Sightseeing per the itinerary in an air-conditioned coach with a guide!

Not included is airfare for land-only trips, any visa-related fees, and optional extras you may decide to add to your tour.

Gate 1 Deals

Every traveler loves a good deal, and Gate 1 offers some great affordable vacations. It's actually one of the best bundle travel deal sites out there!

By heading to the company's Featured Specials page, you'll get to see Gate 1's flash deals, as well as any last-minute deals for upcoming departure dates. They also have a featured destination sale which will change from time to time.

To access the deals, you'll need to use the promo code listed on these pages, and then you're on your way to saving on your next trip!

From its website, you can also sign up to receive weekly deals via email. You never know what you'll get in your inbox!

How Do I Contact Gate 1 Travel Customer Service?

Whether you have a question or a complaint, it's never a bad idea to know how to contact customer service.

Gate 1 Travel is currently experiencing a high volume of inquiries, but you can still fill out a  form  via the website to send an online inquiry. 

If you're traveling soon, you can get ahold of the team by phone. The company has 24-hour assistance line can be reached in the US by calling 215-572-7676. 

Cancellation Policy

If you find you can no longer join your Gate 1 Travel tour, how can you cancel your trip?

Once you've made at least a partial payment on your trip, you have to submit a cancellation request in writing via the contact us page.

Cancellation fees will then be applied based on how much time remains before your trip and will be applied as a percentage of what has already been paid. 

Customer Reviews

Overall, travelers seem to be satisfied with Gate 1's services and its tours.

Many of the complaints speak to packages booked with flights and how flight cancellations or changes have upheaved entire trips. Others have also mentioned the mismatch of travel credits promised versus ones they actually offer.

Other travelers have complained about Gate 1's customer service as being difficult to reach and not entirely helpful. It sounds like quite a few individuals had a tough time getting a full refund for their trip, even with travel insurance, when booking with them.

Whether it's that explanations can't be given, refunds are not fully issued, or travelers are sent in circles, it sounds like customer service is a hit or miss.

Other complaints have also touched on the itineraries being too packed to truly enjoy what you're seeing or to feel rested enough for them. 

Is Gate 1 Travel Worth It?

After all my reading, my advice is to proceed with caution. Here's why.

My first impression when I got onto the website is that this is mainly targeting an older audience, with their branding outdated to the 2000s. That's not a judging criteria, but just a red flag in my opinion.

While Gate 1 Travel offers a lot of packaged tours, the volume of travelers who have had their trips impacted by flights booked through Gate 1 is concerning.

Instead, I would avoid the flight risks by opting for land-only tours. If you go this route, Gate 1 does offer tours all over the world, so it's a good place to at least browse through when you're trying to make a decision.

They also offer other kind of tours like independent vacations, European river cruises, and customized international vacation packages, but it's honestly not for me. The price is way too expensive and I can frankly plan it myself.

They also seem to charge a bit more than the actual ticket for many attractions, which to me seems like a dealbreaker unless it is actually hard for me to get the travel reservations myself.

In Gate 1 Travel's benefit, they sure do have tons of locations. From Paris to Peru, From Ecuador to Budapest, their tour packages extend to many destinations around the world. They also offer discount travel packages there and here, so that's something to consider for all you deal-seekers.

Keep in mind that some comments were made about the itineraries being a bit packed. So, if you're more of a relaxed traveler, I would be very careful going with Gate 1 Travel.

That being said, if you want to do and see as much as humanly possibly, Gate 1 could be the tour company for you!

If you like the idea of booking a tour but still aren't convinced that Gate 1 Travel is right for you, make sure to also check out companies like EF and Intrepid !

Our Rating: 3.1/5 

• Tours all over the world
• Small group options for more immersive experiences
• Includes accommodation, and guided coach tours
• Options for smaller group tours
• Flight cancellations can result in trip cancellation
• Poor customer service
• Some feedback of packed schedules

Gate 1 Travel FAQs:

Is gate 1 travel still in business.

Yes, very much so. They've been operating for over 40 years and continue to maintain its operations despite its outdated website design.

Is Gate 1 Travel better than Trafalgar Tours?

They both offer the same comparable luxury comfort tours, so it's hard to say. I'd give Trafalgar the edge since they have more experience under their belt, but individual experiences will vary. Read our Trafalgar Tours Review for more detail!

Is Gate 1 Travel an American Company?

Yes, they're an American owned and run company based in Fort Washington, PA!

Who is the founder of Gate 1?

Dani Pipano is Gate 1 Travel's founder.

Ready to Get Traveling?

Whether you opt for a Gate 1 Travel tour, use another company, or decide to freestyle your next adventure, we want to make sure that you have the best time.

Use Pilot so you can keep all the different elements of your travels in one place and easily access them all. Plan your dream vacation today with Pilot!

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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Amsterdam, Bruges, Paris

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