aus post travel card help

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Your reviews, ask a question, australia post travel platinum mastercard review.

Spend in 11 currencies, lock in exchange rates and boost your travel budget with a promotional cashback offer.

What currencies can I load on the Australia Post Travel Platinum Mastercard?

• Great British pounds
• New Zealand dollars
• Canadian dollars
• Japanese yen
• Hong Kong dollars
• Singapore dollars
• United Arab Emirates dirham
• Australian dollars

If you make a purchase in a currency that isn't supported on the card, the Mastercard rate ("FX Rate") plus a margin of 0% of the transaction value will be applied.

Features of the Australia Post Travel Platinum Mastercard card

As well as the 10 supported international currencies and locked in exchange rates, here are some of the extra features you can expect from this travel card:

• Complimentary lounge passes. If your flight is delayed, you can wait for your next flight in comfort with two complimentary access passes to LoungeKey lounges or restaurants.
• Free global Wi-Fi. When you load your Cash Passport with a minimum AUD$100 or foreign currency equivalent, you will be eligible to register for a 3 month membership of free global Wi-Fi provided by Boingo Wi-Fi. After starting a new 3 month membership, you can be eligible for another 3 month membership after your active one expires if you make another eligible reload during this period.
• Domestic: 2.95% of withdrawn amount
• International: $3.50 AUD (Or equivalent in foreign currency)
• Manage your account. You can easily manage your account on the go via 'My Account', which you can use to top up your account and view your transactions.
• 24/7 global customer service. If your card is lost or stolen, you can also make use of 24/7 customer support who can help you with a card replacement or emergency cash. Call 1800 098 231 from within Australia or +44 207 649 9404 internationally for assistance.

How to load and reload funds on your card

You can top up your card balance online, via bank transfer or in-store:

• Debit card. You can use your debit card to load money on your account and you should be able to access the funds immediately.
• Bank transfer. If you load your card via bank transfer, it will take up to one or two business days for the funds to appear in your account.
• BPAY. You can load funds via BPAY, but a 1% reload fee applies. It will take up to two business days for your funds to appear in your account if you load via BPAY.
• Australia Post. You can also load funds on your card in-store at an Australia Post office.

You can load a minimum of $100 on the card and a maximum of $100,000 p.a.

How to order an Australia Post Travel Platinum Mastercard card

You can order your Australia Post Travel Platinum Mastercard card online or in-store at Australia Post. You just need to provide your full name, contact number and email.

The Australia Post Cash Passport could be a good multi-currency travel card option if you want a prepaid card that locks in exchange rates. With complimentary Wi-Fi and airport lounge options, it also has plenty of platinum features that could come in handy on your next trip. As there are a bunch of prepaid travel cards available on the market, make sure to compare your options before choosing the right card for you.

• Australia Post Travel Platinum Mastercard Product Disclosure Statement PDF
• Australia Post Travel Platinum Mastercard TMD

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September 21, 2024

I have completed overseas trip and returned the balance left on my Aus Post Mastercard to my Australian account – what do I do with the Travel Card?

Angus Kidman Finder

September 22, 2024

Hi Chris, If you think you’ll travel overseas again before the expiry date of the card, it might make sense to hang onto it – you could top it up with more funds before that trip. If that’s not the case, then you can simply dispose of the card – I’d chop it into pieces before throwing it away. Hope this helps.

June 14, 2024

I have contacted you several times by phone trying to solve my issue. I have lost my PIN. My card has been blocked due to fraudulent activity. I am unable to draw my money out, purchase online with my card. I have asked for a new PIN which you say you are unable to provide. I asked for a new card to transfer my money too which you say you can’t do. Please advise how I am to access MY money. Thank you and waiting a favourable reply.

Sarah Megginson Finder

June 15, 2024

Finder is a review and comparison site, we’re not directly affiliated with Mastercard so we can’t provide personal customer service. You can contact Card Services on 1800 549 718.

Best of luck!

cheers, Sarah

February 08, 2020

Is there an age limit for this card? Can I get this for my 12-year-old? Thanks.

February 09, 2020

Thank you for contacting Finder .

To apply for the Australia Post Cash Passport Platinum Mastercard, the applicant must be at least 16 years old. For the application, your son/ daughter must provide his/ her full name, a valid contact number and email. A valid ID such as passport or Driver’s License is required to verify the applicant’s identity.

Your 12-year-old son/ daughter may not be able to apply now due to the age requirements.

I hope this helps.

Cheers, Ash

November 20, 2018

Trying to find out how much money I have on my pre paid currency card australian post? How do I do this as it keeps saying my email address and password is wrong?

John Basanes Finder

November 21, 2018

Thank you for leaving a question.

If you need to check your account details or change the password linked to the email that you have with the account, you may click on “Forgot Password” located at the right side of the screen. Confirm your details and an email with the link to reset your password will be sent to you. Hope this helps!

Cheers, Reggie

The Finder team is dedicated to helping you start making better financial decisions right now. See full profile

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